FME EXTENSIONS

Call for Price

User Guide - Version 1.0

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User Guide 2

FME Extensions Support Document

Call for Price - User Guide

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Getting Started!

Overview

Magneto Call for Price Extension is very light weight and easy to

understand plugin by FME. This extension has hide price feature which enables

the store owners to conceal the price of products they want. These items are

either out of stock or their prices are constantly changing and it is required to

confirm about them on call or email before buying. You customer can interact in

two ways, either by contacting on the provided contact number or they can drop

their query through contact form.

Call for Price Module is an interactive tool to keep your customers engaged

in your products and to retain the potential ones. It replaces the price block and

the „Add to Cart‟ button with personalized message. This option is particularly

very important in the case where you are not completely aware of your potential

customer‟s needs and instead you want them to show interest in further details

of the product or service. This would encourage them to interact and generate a

query. This would make them a potential lead that you can convert in the future.

With this Hide Price Magento Module, you can alter the message according

to your desire. Giving you authority to display any text, encourage new

customers with the same effect. You can assign “Call for Price” tag to a single

product, product category or subcategory or to whole shop, hence giving you a

freehand to manipulate your customer in a meaningful way. This feature can be

enabled from the admin backend panel, for details see the step by step portion of

the extension.

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FME Extensions Support Document

Hide Product Price

This is the key feature of the extension. The store owners can desirably hide

price of any product according to their need. Once enabled, you can replace the

price block with customized messages and/or contact number to allow your

customers to interact whenever they want.

Hide ‘Add to Cart’ Button

You can also hide „Add to Cart‟ button for the products that either are not in

the inventory currently and the ones having constantly changing prices.

Customers can enquire and confirm about the availability and all other

information regarding the product(s).

Features

Push customers to Call for Price

Hide price of products and “Add to Cart” button

Disables price and cart functionality from wishlist

Html supported customized messages can be added

Priority can be given to the messages for displaying

Contact number can be added as Tool Tip

Flexible rules can be created for single product, category, sub-category

and/or the entire shop

Same conditions as in catalog price rules

Customer information can be stored for cross-selling or promotional

campaigns

You can sell products requiring relatively more interaction than just online

purchase

You can also install your extension over custom themes on your Magento

store

Can be assigned to all product types

Email template included for easy customization.

Alter folder names to support custom themes

User Guide 4

FME Extensions Support Document

Back End

After Installation

Once you have successfully installed this Magento extension, „FME extensions‟ will appear in the menu

after installation. For your convenience, you will find separate sections for extension configuration and

store‟s configuration.

Start by clicking on the „FME Call for Price‟ button on the menu bar. Then go to „Configuration‟ section in

the dropdown menu. In configurations section, you will find following settings;

Configuration

General Configuration

Using the General Settings configuration, you can enable / disable the extension according to your

requirement. Select YES or NO from the drop-down menu.

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FME Extensions Support Document

Popup Form and Tooltip Enable

You can select either popup form for enquiry, tooltip or both for call for price. These options will be visible

in place of price and cart on your desired place.

Contact Form Settings

Make form fields mandatory or optional

You can choose the desired mandatory fields for the popup contact form. Make sure you do not

leave email and comments field empty.

You can also write desired message that will be displayed as popup heading.

You can also write your desired text f to be displayed in the contact form.

If form submission failed or any other error comes then set fail message text. This message can be

personalized according to your need

Lastly, you can write desired text for a closing message for the customer.

User Guide 6

FME Extensions Support Document

Frontend Email Options

This option is used to configure emails sent from the frontend by the customers to the store administrator.

This option works only if the popup form is enabled. The details are sent on the customer support email

provided by the store owner. The frontend email template used is already configured during the

installation.

Backend Email options

You can provide a valid email address where customer queries will be received. The replies will be sent through this

email as well. The backend email template used is already configured during the installation.

Confirmation Email Message

You can set customized confirmation message to customers that will be sent as auto reply. Same or

different email can be used.

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FME Extensions Support Document

Google Captcha Keys

You can also add Google Captcha on the contact form. First enable it by clicking on „Yes‟ from the drop-

down menu. Also select the theme for it. Lastly, insert private keys of Google Captcha provided to you in

the extension package.

After going through with all the mentioned setting, click „Save Config‟ to save all the configurations made.

Now you are ready to use Magneto Call for Price Extension with full throttle!

How to use the extension properly? Following guide will take you through the functionality of the module.

Functionality

1. Manage Rule

Start by navigating through the main menu to „FME Call for Price‟ and click „Manage Rule‟. In this section,

you can define a new rule regarding any product, product category or product sub-category. Call for Price

feature will apply for these rules only.

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Add / Manage Rule

Once you click on „Add Rule‟ button, a rule detail section will open. Here, start by entering the rule

information first; mention the desired information, put the status as ‟Enabled‟ and proceed forward.

Text (Tooltip Information)

The next tab is „Text‟. If you have enabled the Tooltip feature in the settings section, then enter the custom

message e.g customer service phone number. This will appear instead of price on the respective product

page (see the „frontend view‟ section below).

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FME Extensions Support Document

Conditions

The last part of creating a rule is defining the conditions. Firstly select „ANY‟ from the drop-down, then

click on the „+‟ button to select the parameter of the rule. You can define it either for single product, brand,

product category, sub-category or entire catalog.

Once the conditions are set, click on the „Save Rule‟ button to save all the settings. Similarly you can create

multiple rules to according to your requirements.

2. Manage Contacts

Once the rule has been created, your customer can view the Call for Price feature on the set products (as

shown in frontend view).

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FME Extensions Support Document

You can manage and contact back all the queries your customers have asked. Similarly you can keep in

contact with the potential customers via email reply.

3. Frontend View

The Call for Price feature will be displayed in the following way to your customers. The Call for Price box

replaces the product price block on the product page. The screenshots of catalog and product view page

are shown below.

Catalog Page View

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Product Page View

Tool Kit

If you enable Tool tip feature from the system configuration at

the backend, the message set by you will be displayed as shown

in the figure. The customer service contact number or any other

custom message can be set as Tool tip.

Contact Form

Once the customer clicks on the Call for Price box, a popup contact form appears. The customer fills the

form with the required information about the respective product and clicks the „Submit‟ button. An email

containing customer query will be generated and received by the store administrator in the „Manage

Contact‟ section of backend admin panel. From there, all the customer queries regarding Call for Price will

be addressed.

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FME Extensions Support Document

Once the contact made with the customers, you can distinguish between potential and less potential

customers. Therefore you can select which customers to hunt and which are to be approached aggressively.

Happy hunting!

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FME Extensions Support Document

Disclaimer

It is highly recommended to backup your server files and database before

installing this module.

No responsibility will be taken for any adverse effects installation or advice may

cause.

It is recommended you install on a test server initially to carry out your own

testing.

Support

You can also find Step by Step guide on this Magento Module by visiting the

product page on FME‟s website If you need more information or have any

questions or problems, please refer to our support section:

http://support.fmeextensions.com where you will be able to log a Ticket and

support will be provided.

If this does not provide the support you require or you are still struggling with

your extension, submit a request via support@fmeextensions.com