1. Your Next Quality Professional specializing in continuous improvement Maggie Cronin

2. Whats in it for You?

I will Design, Develop, Implement and Manage your quality Management System (QMS), for any standard or model you choose for your business needs.

I will provide leadership, expertise, team building and professional quality experience to your company.

3. What I do

Skills include:

• • Heading international audit/assessment teams

• • Maintaining multiple ISO certifications and overall compliance

• • Implementing quality functions/processes in global organizations

• • Authoring performance excellence training manuals

• • Mapping and documenting processes to increase business effectiveness and efficiency

• • Conducting Gap Analyses to identify areas of improvement

While driving consistent regulatory compliance, I draft and maintain technical quality processes, lead cross-functional teams and improve department and organizational performance, saving corporations millions.

Through periodic audits and assessments, I have identified opportunities for cost reduction and gaps in potential growth.

I have developed Lean Six Sigma and PDCA process maps for use in executing projects for process improvement and cost reduction.

4. Who am I? I authored an article forICOSAMagazine (November 2008).I am a Senior ASQ Member and a ISO 9001 Certified Lead Auditor and a TL9000 Certified Auditor I am a CMMI Assessment Team Member and am a member of the CMMI Assessor Pool with SEI-Carnegie Mellon I am a Malcolm Baldrige criteria examiner and Mentor with the Army Community of Excellence (ACOE), and have volunteered with Florida Sterling, and Colorado Performance Excellence (CPEx) I have executed and maintained multiple ISO certifications and overall compliance to several ISO and ISO related standards, e.g., ISO 9001:2008, ISO 14001, ISO 13485, AS9100, and AS9006. 5. Who am I(contd) I have led and managed international audit/assessment teams and implemented quality management systems/processes in global organizations, e.g., Telecommunications, Medical, Aerospace, Real Estate, Research and Development, Software and Hardware development, and Manufacturing. I have developed industry specific performance improvement/excellence training modules for various organizations I also have experience with SAP, RUP, Agile, Force Field Analysis, Gap Analysis, SW Development Lifecycles and Integrated Standards assessments. 6. Some Employers

I have worked for AT&T, Lucent Technologies, and Avaya, inc., and as a Consultant( cognence, inc& Red Bead Solutions)for the following industries & businesses

• telecommunications

• aerospace

• brewery

• hospital/medical

7. Logos that represent some of my areas of expertise ("kai") ("zen") Process Mapping Audit Plan 8. Selected Highlights

Introducing CMMI maturity methodology.A major fortune 500 group was not measured against SW Development maturity. Chosen to lead new Product & Process Quality Analyst team, introducing CMMI maturity method to baseline the groups development. Derived forecast that subsequent improvements would net the company up to $14M in saving in two years.

Leading special projects team to company awards.Appointed by Telecommunications VP to lead cross-functional team on DOA initiative. Establishedfirstfaulty equipment or DOA tracking system, employing TQM principles to create and document processes, establish measures and set-up web-tracking system. Saved $13.3M in first two years of operation.

Improving internal tracking systems and saving company millions.Telecommunications Equipment Company did not have a system in place to track and manage non-salable items that were in the centralized return system. Developed Non-Stock Tracking Process to manage the disposition of non-stock items, saving $10M in inventory expenses.

Designed, Developed and Deployeda training organization for a major copper cable producer

9. Next Steps

ASQ Certified Quality Manager/Organizational Excellence(CQM/OE-2010)

• • Hard at work, studying right now

Helping your company achieve even greater things

10. Questions

Please contact me at[email_address]

Visit my LinkedIn pagehttp://www.linkedin.com/in/maggiecronin