Lynn M. Baker5 Janel Drive, Berwick PA 18603

lynny430@gmail.com ● 570-204-5282

Background Summary

History of developing solutions to address unmet or unrecognized needs of both customers and colleagues. Possess strong interpersonal skills and the ability to present information convincingly to others as well as the ability to comprehend and teach others about complex product features. Relates well with and engages people of all levels and from diverse backgrounds. Develops key partnerships through consistent follow through and trust. Primary contact and source of information between client and management teams to execute projects and support efficiently and within budget. Services the Customer by problem solving and gathering information. Develops a keen understanding of market place to identify potential growth opportunities. Over twenty years working for a CPG company so I understand the business and can deliver on the integrity and high standards expected.

Core Competencies: Sales and Marketing Quality Management Manage inventory/forecasts for client Customer Service Multiple successful product launches. Retail buyer WMS: SAP, EBPCS, Foxware, COPS, EXE Reporting Programs: QlikView, BI

Team Building and Leadership Meet or exceed sales demand Project Management Leverages business relationships to understand

needs and present solutions. IBM AS400 –VMI ordering system Microsoft Suite

Professional Experience

VMI Analyst, August 2012 to present • Genpact/Kraft Foods – Wilkes-Barre, PA Capture and manage day to day Supply Chain efficiencies for the Customer and Kraft. Develop and maintain an appropriate level of functional expertise in core required systems. Responsible for developing professional relationships with the customer’s organization to resolve issues and leverage

process improvements. Responsible for writing orders via VMI (IBM) systems responsible for 1000’s of SKU’s on a daily basis. Follow through

from order creation to delivery. Forecasting for promotions based off history. Develop thorough understanding of the industry and trends within the industry, customer and market to be able to

communicate effectively with client. Assist in training peers and assisting team leads with metric reporting.

VMI Analyst, October 1993 to August 2012 to June 2014 – DelMonte Foods – Bloomsburg, PA Responsible for developing professional relationships with the customer’s organization to resolve issues and leverage

process improvements. Troubleshoot any delivery issues or product shortages. Managed multiple top 10 accounts; procurement for hundreds of items using the VMI AS400 (VMI system),

coordinated with Inventory Control, Traffic and Logistics groups to ensure customer needs. Evaluate all weekly metrics, analyze all continuous improvement projects and prepare reports for all requests. Develop procedures to improve efficiencies; Certified in Lean Management DuPont’s STOP Safety Trainer. Inventory Control Department Representative for first two years.

Education, August 1988 – August 1990 - Pennsylvania College of Technology – Williamsport, PA

Associates Degree – Business Management

References available upon request.