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Lunch and Learn Module: The Components of a Great Sale

This set of lunch and learns is made up of four pieces, which make up the sales process. The purpose of this module is to further enhance current salespeople’s processes, and to introduce a process to those who are transitioning from a service into a sales role. The steps include:

DD&E LUNCH AND LEARN

Contact your Travelers Sales Executive for more information!

Are my CSR’s comfortable selling?

Overview:

Introduces the consultative sales process and goal-setting.

Opening:

Reviews how to prepare for a sales call, and how to open it up.

Probing:

Teaches different kinds of questioning techniques to find out more about clients and how to sound different than your competitors.

Supporting:

Talks about the value of coverage counseling and being able to meet the needs of your clients.

Closing:

How to close a sale and handle objections.

All four pieces are individual one-hour modules that can be done consecutively or separately.