luma's state of digital media 2017

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LUMA presents our annual State of Digital Media, which covers our views on the market, the industry trends and the future of the ecosystem. We hope you enjoy it.

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Page 1: LUMA's State of Digital Media 2017

LUMApresentsourannualStateofDigitalMedia,whichcoversourviewsonthemarket,theindustrytrendsandthefutureoftheecosystem.Wehopeyouenjoyit.

Page 2: LUMA's State of Digital Media 2017

Meet the Senior LUMA TeamTerence Kawaja Brian Andersen Mark Greenbaum Dick Filippini Conor McKenna Gayle Meyers

Founder & CEO Partner Partner Partner Vice President CMO

Terry leads strategy,banking and content for LUMA.

He’s also head comedy writer and performer.

Brian is LUMA’s marketing technology guru.

He excels at coaching both little league and big clients.

Mark runs M&A strategy and execution for LUMA.

He’s never met a term sheet he couldn’t improve.

Dick leads LUMA’s mobile and gaming banking coverage.

You can find him holding court every February in Barcelona.

Conor ties it all together, managing LUMA's junior teams.

He also wrangles the senior team together.

Gayle runs LUMA’s marketing, events, and partnerships.

Think of her as top of the LUMA funnel.

Page 3: LUMA's State of Digital Media 2017
Page 4: LUMA's State of Digital Media 2017
Page 5: LUMA's State of Digital Media 2017

Lastyeartherewasalotoftalkaboutthedeathofthesector,butitwasperhapsexaggerated.TheperformanceofAdTechandMarTech stocksthisyearscreams"notquitedeadyet”.AdTechisup26%,althoughlargelyduetothestrongperformanceofTheTradeDesk.MarTech isupanastounding167%,ledbythegrowthofShopify.AbsentShopify,MarTech isstillupover50%ontheyear.

Page 6: LUMA's State of Digital Media 2017

Overthistimeperiod,AdTechandMarTech stockshavegainedover$8billioninmarketcapvalue,agreatsignforthesector.

Page 7: LUMA's State of Digital Media 2017

Buttoputthe$8billiongainintoperspective,FacebookandGooglegainedoveraquartertrilliondollarsofmarketcapvalueduringthesametime.

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Lastyear,wehighlightedthesolemnnarrativesurroundingtheIPOmarket.TheIPOwindowwasverymuchclosed.

Page 9: LUMA's State of Digital Media 2017

Butnowthemediamessaginghaschanged.TheIPOwindowhasre-opened.

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Overthelastyear,afewcompaniesinthesectorhavegonepublicandmaintainedsolidafter-markettradingperformance.

Page 11: LUMA's State of Digital Media 2017

TheIPOpipelineisfillingupquitenicelywithcompaniesfrommediatomarketing.TheIPOisfinallybackinvogue.

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Ifweshifttotheprivatemarkets,thenarrativehasoftenbeennegativearoundthesectorandwewouldhaveexpectedventurefundingtofalloffaclifflastyear.However,nearly$2billionwasstillfundedin2016,whichismoreinlinewiththelastsixyears.

Page 13: LUMA's State of Digital Media 2017

Differentiatedcompanieswillcontinuetogetfundedinanyenvironmentandhereisalistofnotablefinancingsoverthelastyear.

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TheonespotthatcontinuestobebrightinourperspectiveisM&AacrossAdTech,MarTech,andDigitalContent.TheM&Amarketsareontrackfor250dealsthisyear,butwhatwefindmostnotableisthattherewerenearly50dealsover$100millioninthelastyear.

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In2016,thereweremorethanahandfulofbilliondollarexitsinjustAdTechandMarTech.

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M&Aisofftoastrongstartthisyearwithanumberoftransactionsover$100million.

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NotonlyhasM&Abeentheprimarysourceofexits,itisalsothemostvaluable.We’veseenasizablepremiumofstrategicM&Avaluesoverpubliccompanytrading.

Page 18: LUMA's State of Digital Media 2017

Thepremiumisevenmorepronouncedifyouremovethehighflyersfromeachpubliccompanyset(ShopifyandTheTradeDesk)whicharedisproportionatelyliftingpublicmultiples.

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What’sdrivingthis?Aswe’vebeensayingforyears,theuniverseoflargepotentialbuyersinterestedindata-drivenmarketingcontinuestoexpand.

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LookingatLUMA’slasteightdeals– wetouchedsevendifferentbuyercategories(andwecantellyoumoreareontheway).

Page 21: LUMA's State of Digital Media 2017

IfwelookatprivateequityinAdTechandMarTech,weseeanumberofverysignificantdealscontributingtotherecentriseofprivateequityactivityinthespace.

Page 22: LUMA's State of Digital Media 2017

Whatwe’reseeingistheevolutionandmaturationofthesector– whichisagoodthingforincreasedexitopportunities.

Page 23: LUMA's State of Digital Media 2017
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Lastyearwehighlightedalistofissuesindigitaladvertisingfromtransparencytofragmentation.

Page 25: LUMA's State of Digital Media 2017

Allofthesetopicsarestillmajorissues,butwenotethatsomeofthemcontinuetogarnermoreattention,suchasheaderbiddingandmeasurement.Thisyearwehaveaddedadversecontext,aculminationoffakenewsandbrandsafetyissues,whichhasbeenabigstoryin2017.

Page 26: LUMA's State of Digital Media 2017

Whatonecouldinitiallydismissasasimplehack,headerbiddinghasturnedouttobealotmore.Itisfundamentallychangingtheeconomicsandrelationshipsacrosstheprogrammaticecosystemasamajordisruptiveforce.

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Net-net,wethinkheaderbiddingisagoodthing.ItacceleratestheavailabilityofhighqualityinventorythatwilldrivehigherCPMs.Thechallengingaspectofheaderbidding,however,isincreasedcompetitionandtightereconomics,whichwebelievewillhastenconsolidationinthesector.

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AmajorissueinprivacythatfeelstobeablindspotformanyintheindustryisGeneralDataProtectionRegulation(GDPR):newEuropeandataprotectionregulationsthatwillgointoeffectin2018.GDPRwillhaveamaterialimpactonhowcompaniesmanageconsumerdata.Gartnerpredictsthatatleastoneoutofeverytwocompanieswillbeunderpreparedforthisshift.

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Lastyearweintroducedthisgraphiconthelifecycleofamediaimpressiontohighlightthechallengesoffraud,unviewable inventoryandadblocking.Marketersaretakingastandanddemandingthatweseechangestotheseissues.

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Andit’snosurprisebecauseviewability standardsareveryinconsistentacrossthemajorplatforms.

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Brandsafetyisnotanewissue,butithascertainlygottenmoreattentionwithrecenttroublessurroundingFacebookandYouTube’splatforms.

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Someoftheworlds’largestadvertisersarepullingspendfromtheseplatformswhileothersareboycottingthemaltogetheruntilissuesareresolved.Inresponse,FacebookandYouTubeareworkingquicklytocleanuptheirplatformsandwinbacktheirtrust.

Page 33: LUMA's State of Digital Media 2017

Oneofthereactionstoadversecontextinthesectorhasbeentheriseofpremiumpublisherconsortia.Majorpublishers,traditionalanddigital,arebandingtogethertoofferadvertisersaggregatedpremiuminventorywithlargescaleacrosstheirproperties.

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Whattheindustryneedsisvalidthird-partymeasurementwherethemajorplatformscannotgradetheirownhomework.Standardsarebeingsetbyindependentthirdparties,suchastheMRCanditsone-second,50%in-viewstandard,whiletechnologyvendorsarebeingleanedontopushconsistencyacrosstheindustry.

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EvenwithstandardsinplaceliketheMRCviewability standard,weshouldbeaskingourselves:Arewemeasuringtherightthing?Doyoufeelyouaregettinganyvaluefromthesestandards?Shouldwebefocusingonsomethingthathasmoretodowithengagement?

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Webelieveweareonaninevitablemarchawayfromproxiesandmoretowardsunderstandingwhereconsumersarespendingtime,howtheyareengaging,andultimatelydrivingbusinessoutcomes.

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WewillbehighlightingtheseissuesinourupcomingDigitalBrief:TheEvolutionofDigitalMeasurement.

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TheconcernwiththeDigitalDuopolycontinuestogrowasnearlytwo-thirdsofdigitaladvertisingrevenueandalmost100%ofincrementalgrowthofthemarketarecapturedbyFacebookandGoogle.

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Therehasbeenalotofdiscussionaboutwhomightbethethirdplayer:Twitter,Oath(Verizon),orSnapInc.

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ButwebelieveAmazonwillbethethirdforceandifitchoosesto,willbecomeamassiveplayer.

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In2009,wepredictedacollapseofthepurchasefunnelandthelikelystrategiesofvariouscompanies.TheconclusionthatgotthemostheresywasthenotionthatAmazonwouldmoveupthefunnelandintomediainabigway.AlthoughadvertisingwasinfactoutsideAmazon’scorebusiness,itcouldhelpdriveit.

Page 42: LUMA's State of Digital Media 2017

Thatnotionmayhavebeenheresyatthetime,butwithanalystestimatesofAmazon’sadvertisingbusinessover$5billionnextyear,wehaveseenthatcometopass.Amazoniswell-positionedtocapitalizeonthisopportunitywithitssophisticatedadvertisingtechnology,webservicesubiquity,andtheAmazonEcho.

Page 43: LUMA's State of Digital Media 2017

WhileFacebookandGooglemayhavedemographicdataandproxiesforintent,Amazonhastrueintentandpurchasehistorydatatounderstandthefullcustomerjourney.Amazonhasauniquedatapositionintheecosystem.

Page 44: LUMA's State of Digital Media 2017

Wewanttocommendthelargeindustryassociationsfortakingastandtocreatestandardsandhighlightingissuesforallconstituentsoftheecosystem.

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Ultimately,thoseeffortshelpedmarketerstakeontheissuefirsthand.Itisthe“powerofthepurse”thatismakingthedifference.Whenmarketerswiththewalletstakeastandontheseissues,that’swhenwestarttoseeaction,andwe’vebeenencouragedtoseehowmajortechnologyplatformshaveresponded.

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Wetalkalotaboutthemuchneededconsolidationanditisnowhappening.Ifwelookbackfouryearsago,acquisitionshaveoutpacednewcompanyformationontheDisplayandMarketingTechnologyLUMAscapes.Netconsolidationishere!

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Page 48: LUMA's State of Digital Media 2017
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Itisinterestingtoseeoldmediacompaniesfundingupstartsthataretryingtounseatthem.Webelievethisisawisestrategytounderstandthedigitalecosystemandhowtheirbusinessisgoingtochangegoingforward.

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Newmediavaluationsarelarge– especiallycomparedtotheirmoretraditionalcounterparts.

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Whenwedigdeeperintovaluations,newmediacompaniesarebeingacquiredorfundedwithveryhighsingledigitrevenuemultiples,whichcomparesveryfavorablytolowsingledigitrevenuemultiplesoftraditionalmedia.

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Indigital,thependulummayhaveswungtoofarwithanoveremphasisonscaleoverbrand.WithubiquitousdistributionfromtheInternet,adefensiblepositionisgarneredthroughastrongbrand.

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Butbuildingastrongbrandisn’teasy.Themostrecognizedandiconicmediabrandswerebuiltfromauniquevoice,history,andmanyotherintangibles.

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Strongbrandsareapowerfulassetbecausetheyarelessvulnerabletoecosystemchangesinmonetizationandthewindsofprogrammatic…

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…aswellasalgorithmchangesandwhimsofthemajordistributionplatforms.

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Weenvisionthepublishervaluematrixthrough“Want-to-Know”and“Need-to-Know”properties.Whiletherearelargepublishersofgeneralinterestor“Want-to-Know”content,thereareotherswithscaleand“Need-to-Know”contentthathaveamaterialadvantage.EvensmallpublisherswithanichefocuslikeB2BtravelmediacompanySkift canbuildloyal,lucrativeaudiencesandbyeffect,astrongdefensibleposition.Butifsmallpublishersdon’tdeliverqualitycontent,theywillfaceachallengingfuture.

Page 58: LUMA's State of Digital Media 2017

Wearewitnessingsomeinterestingdevelopmentsunfold,suchasBuzzFeed,whichisfindingsuccesswithitsnewstandalonefoodbrandTastyandisbuildingablueprinttostartmoreverticalproperties.Vox Mediahaslongpursuedthisstrategy,havingbuiltandacquiredafamilyofverticalstoaddressalltypesofcontentsandengagedaudiences.

Page 59: LUMA's State of Digital Media 2017

Ultimately,ifpublisherscanbuildaloyalfollowinganddirectrelationshipswiththeiraudiences,theywillhaveawidevarietyofmonetizationopportunitiesbeyondadvertisingattheirdisposal.

Page 60: LUMA's State of Digital Media 2017

Webelievecontentrecommendationwillbecomelegitimized.CompanieslikeTaboolaandOutbrain wereontotherightthingwiththeideathatreadersshouldreceivesuggestedcontent,butitwillneedtoevolve.Whyshouldn’tindependentpublishersbeabletoprovidethesame,personalizedexperiencepioneeredbyFacebook?ThatisexactlywhatTaboola istryingtoaccomplishwithitsnewestproductinnovation:NewsFeed.

Page 61: LUMA's State of Digital Media 2017
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Afteryearsofhype,mobileadvertisingfinallyovertookdesktoptoaccountforthemajorityofdigitaladspendin2016.

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Followingthedollarsflowingintothespace,wealsosawmobileadfraudbecomeaheadlineissueandkeyfocusareaforbrands.

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Fraudisaseriouschallengewithbadactorscontinuallyinnovatingnewmethodstoscamtheecosystem.

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Platformshavearesponsibilitytoscreenappsandadstoensurecompliance(andcontinuetomonitorpost-approval). Attributionplayersdetectunusualclick/installbehaviorandblacklistbadactors. Verificationcompaniesvalidateadsareviewablebyhumans. Blockchain holdspotentialwithitstransparentmethodofrecordingtransactions,butneedstobecomemorereal-timetobeviableinaprogrammaticenvironment. Finally,therearealwayslegalconsequencesifviolationscanbeproven.

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Here'sarepresentativelistofcompaniesofferingsolutionstomitigateagainstfraudandfacilitatebetteradexperiences.

Page 67: LUMA's State of Digital Media 2017

Lookingbeyondfraud,it'samazinghowmuchwastepersistsinadspend. It'snotenoughtoemploythebestperformingformatsifthetargetingisoff. TheseexamplesofadsservedtoanEnglish-speakingmalearedifficulttoreconcilewiththepromiseofhighlypersonaldevicestodeliverrelevantmessages.

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Clearlyleveragingthedatathatcanbecapturedfromdevicesistheanswertoenablingeffectivetargeting,butthisisatwo-sidedcoin. Datamustbehandledinaprivacy-compliantmannertoensureitrealizesitspotentialanddoesn'tbecomeasafetyhazard.

Page 69: LUMA's State of Digital Media 2017

Locationisadatasetthatisuniquelypowerfulonmobile,asconsumersalwayscarrytheirphones. Thelong-discussedlocationusecaseisgeofencing,wherepeoplepassingaretailertriggeraddelivery. Thisvisionhasnotbeenrealizedandisunlikelytodoso,aswetypicallymovethroughlifewithapurposeandwithoutwantingtobeinterrupted,asopposedtohavingadesiretobesurprisedanddelightedbyads. ParticipantsinthePokemon Gocrazemaybetheexception.

Page 70: LUMA's State of Digital Media 2017

Weareverybullishontheroleoflocationinmarketingandareseeingsomegoodmomentuminthesector. Therealpotentialisformeasurement,firstforbuildingaudienceprofilesfortargeting(ifyoucantrackapersonforahandfulofdays,onecangetaprettygoodsenseoftheirbehaviorandpreferences),andultimatelyforattributiontoproveaservedaddrovethedesiredactionwithastorevisit.

Page 71: LUMA's State of Digital Media 2017

Apracticalproblemwithexecutingonthisvisionisthequalityofavailablelocationdatarelativetothescaleneedsrequiredtoefficientlyruncampaigns. Muchofthelat /longcoordinatespassedthroughexchangesisinaccurateandsomeofitisfraudulent.

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Thegoodnewsiswe'veseenanumberofnewinitiativesandpartnershipstobringtomarkethighqualitylocationsignalatscale.

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AnewentrantwithpromiseisSnap,whichrecentlyintroducedtheir“SnaptoStore”producttomeasuretheeffectivenessoftheirgeofilter campaigns. Giventheirhighlyengagedaudience,therearemorethan1billionSnapsvieweddailythathavegeofiltersappliedand,assuch,sharelocation. Amajordigitalagencycommentedfavorablyonthescaleandaccuracypotential,andWendy'ssawsuccesswiththeproduct,measuringover42,000incrementalstorevisitstheweekaftertheyranageofilter ad.

Page 74: LUMA's State of Digital Media 2017

We'vebeenveryimpressedwithandencouragedbythepaceofSnap'sinnovation. Theadexperiencesenabledbytheircreativetoolsaren'tjusttolerated,they'replayedwithmultipletimesformeaningfuldurationsandsharedwithfriends. IfSnapcanbeassuccessfulwiththeirmeasurementinitiatives(whichalsoincludesalaunchpartnershipwithMoat'sVideoScore),itbodeswellfortheindustry,astheecosystemisdevelopingatrackrecordofadoptingsuccessfulproductsthatSnappioneers.

Page 75: LUMA's State of Digital Media 2017
Page 76: LUMA's State of Digital Media 2017

Wealwaysliketoremindourselveswhatmarketersaretryingtoachieve:toincreaserevenuesprofitablyatthelowestcost.Todothis,marketersarefocusedonoptimizingthecustomerexperiencethroughdeliveringtherightmessageattherighttimetotherightperson– foreachandeveryconsumer.

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Toenablethis,therearethreefundamentalareasthatmarketersneedtomaster:data,identityandorchestration.Dataandorchestrationtogetherenable“therightmessage”“attherighttime”andidentityenables“totherightperson.”

Page 78: LUMA's State of Digital Media 2017

Foryearswehavenotedthatthe“enterprisestack”istheintelligencelayerfordigitaladvertising,sinceitcomprisesthesoftwarethatenterpriseslicensetoplan,powerandmeasuredigitaladvertising.Thisisoneofthemainreasonsthe“marketingclouds”havefocusedtheiracquisitioneffortsintheseareas.

Page 79: LUMA's State of Digital Media 2017

NowthatSalesforcehasacquiredKrux,thethreelargestmarketingcloudsallhaveaDMPoffering.ThesecompaniesaresellingtheDMPasafoundationaltechnologytopowerdigitalmarketing.InitsmostrecentDMPWavereport,Forresterstatesthat“DMPssitatthecenterofthemarketingcloud,bridgingthegapbetweenAdTech andMarTech…WiththeDMPatthecenter,themarketingcloudwillbethehubofenterpriseintelligence.”

Page 80: LUMA's State of Digital Media 2017

DMPshaveevolvedovertheyears.Initially,theymanagedcookiesfordesktopdisplayadvertising.Overtimetheyexpandedtheircapabilities,suchasaddingdataanalytics,tagmanagement,andmobiledatamanagement.WhileDMPstodatehavefocusedonmanaginganonymousdata,Salesforcerecentlystated“thecomingtogetheroftheknowncustomer…andtheunknown…isauniqueopportunitytobringthebestofCRMmarketing”totheDMP.

Page 81: LUMA's State of Digital Media 2017

EventhoughtheremaynowbesomeblendingofCRMandDMPdata,marketinggenerallyisstillverychannel-centricwithmultipledatasilos.However,tocreatea“singleviewofthecustomer”andenabletrueomni-channelmarketing,thesedatasetsneedtobeutilizedtogether.

Page 82: LUMA's State of Digital Media 2017

Therefore,oneoftheemergingsegmentstowatchisthe“customerdataplatform”category.Thesesystemscollectandunifydatasources,analyzeandsegmentthedata,andthencoordinatetheinteractionswitheachconsumerthoughthevariousexecutionchannels.Wenotedcompaniesthatweredoingthisforecommerceafewyearsago(andnamedthem“predictivemarketingplatforms”),andnowseethisextendingbeyondcommerce.

Page 83: LUMA's State of Digital Media 2017

Thefocusondata-drivenmarketingandadvertisinghasspawnedanotheremergingcategory:identity.Facebookkickedoffthe“identity”discussionwithitslaunchof“people-basedmarketing.”Sincethen,bothenterprisesoftwareandinternetcompanieshaveinvestedheavilyinthisarea,creatingandassemblingofferingsthatenablemarketerstoreacheachconsumeronwhateverdevicetheymaybeon– orscreentheymaybeinfrontof.

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Earlierinthispresentation,wenotedthat“dataisthenewoil.”

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Oneofthereasonsforthisisthatdataisthefuelforanothersignificantnewtrend:artificialintelligence.Overthepastyear,thenumberofarticlesonA.I.hasexploded,withmanyofthemquestioningwhetherA.I.works.WebelievethatA.I.iscurrentlyinthe“disillusionmenttochaos”phase,butthatsoon– withinafewyears– wewillmoveintoan“amazement”phaseforwhatA.I.isenablingingeneral,andspecificallyindigitalmarketing.

Page 86: LUMA's State of Digital Media 2017

WehavetoremindourselvesthattheA.I.marketisstillveryearly,wheremarketersandvendorsarecurrentlyexperimentingwithA.I.Thisgraphremindsusoftheprogrammaticadvertisingmarketin2010whenmarketerswerefirstexperimentingwiththattechnology.Butthemarketthentookoffandprogrammaticnowrepresentsabout2/3ofdisplayadvertising.WebelievethesamedynamicwilloccurwithA.I.

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TheabovequotesspeakforthemselvesontheimportanceofA.I.totheseleadingtechnologycompanies.

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Itisveryinterestingtonotethat10yearsago,thetoptwocompaniesintheworldbymarketcapwereoilcompanies.Now,thetop5companiesaretechnologycompanies–allwithmassiveamountsofdataandallinvestingheavilyinA.I.

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Towrapupthis“dataandidentity”section,webelievethatleadingmarketerswillintegratetheirdatasourcesandsilos,likelyusingtechnologiessuchasacustomerdataplatform.Identitywillbeacriticalpartofthestackinordertoreacheachconsumer.Andan“orchestration”layer,poweredbyA.I.,willenabletrueomni-channelmarketing,helpingtooptimizethecustomerexperiencewiththerightmessageattherighttimetotherightperson.

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Twiceinthelast12months,we'veseenheadlinesaboutthelargestE-Commercetransactionever.FirstwithWalmart's$3.3BillionacquisitionofJetandthenmorerecentlywithPetSmart's$3.35BillionacquisitionofChewy.Inbothinstancesyouhadalarge,traditionalretailerwithslowinggrowth,acquiringahighgrowth,innovative,digital-firstcounterpart.Weexpectthesetypesoftransactionstocontinueastraditionalretailerslookformoredigitaltouchpointsandincreasedinnovation.

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DespitetheselargeinvestmentsinE-Commerce,digitalsalesstillmakeupasmallpercentageoftotalU.S.retailsales.AccordingtodatafromtheUSCensusBureau,about92%ofallUSretailsalesstillhappeninstores.Digitalsalesaregrowinghoweverandatarate3to4timesthatoftraditionalretail- digitalsalesareexpectedtogrow8-12%thisyear,comparedto~3%growthforin-storesales.

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Overthelastfewyears,Deloittehasconductedanannualstudyonthechangingshoppingexperienceandtheinfluencethatdigitalchannelshaveonin-storepurchases.Thisyear,forthefirsttimeever,Deloitteconcludedthatover50%ofin-storeretailsaleswereinfluencedbydigitalchannels.In2013,digitalinfluencedonly14%ofin-storetransactions.Thisgrowthhaslargelybeendrivenbytheproliferationofmobiledevicesandconsumerscontinueduseofthesedevicesinallaspectsoftheirlives.

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Thedramaticgrowthindigitalinfluencecouldhavesignificantimplicationsforin-storemarketing,anapproximately$60billionmarketintheU.S.,primarilyforpaperprinteddisplays,endcaps,andproductplacement.Asmobiledevicesbecomecommontoolsforshopping,mobilehastheopportunitytoessentiallyreplacetheendcap.Howquicklyandeffectivelymobilereplacestheendcap,willbedrivenbyadvancementsinlocationtechnology,consumerdataplatforms,andretailers'digitalexperiences.

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Mobilepaymentsfurtherfusethesetwoworldstogetherandprovidetheopportunitytoclosetheattributionloopfromonlinetooffline.Today,in-storemobilepaymentshavenotbeenwidelyadoptedintheUS,representingonly1%oftotalretailsales,accordingtoastudydonebyBusinessInsider.However,volumeisexpectedtopickupconsiderably,reaching$503billionby2020.

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WhenitcomestocommercethebiggeststorycontinuestobeAmazon'sdominanceattheexpenseoftraditionalretailers.Overthelastfewyears,Amazonhascontinuedtogrowatstaggeringrates,whiletraditionalretailerssuchasTarget,Macy's,andSearshaveseendecliningrevenuesanddecliningmarketcaps.

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OneofthereasonsAmazonhasbeensosuccessfulisthattheyhavefarmoreconsumertouchpointsthanmosttraditionalretailers.Amazonleveragesitsmanyconsumertouchpointsacrossdesktop,mobile,andTV,inordertocollectdataonitsconsumersandenhancethecustomerexperience.

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AmazonhasbeensogoodatleveragingthisconsumerdatathattheyareevendisplacingSearch.Ifyouconsiderthedigitalpurchasefunnel,youtendthinkofGoogleatthetopofthefunnelastheprimarysearchengineandAmazonatthebottomforpurchaseandreview.

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However,accordingtoasurveyconductedbyBloomreach lastyear,Amazonisactuallybecomingthesearchengineoffirstresortwhensearchingforproducts.Ofthosesurveyed,55%ofUSdigitalconsumersgotoAmazontosearchforaproductbeforegoingtoothersearchenginesorretailersites.ThisisjustanotherexampleofAmazonmovingupthefunnel,muchtheywaytheyarenowdoinginadvertising.

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Finally,wewanttotouchontheAmazonEchoandAlexa.WeseeAlexaasatotalgamechangerforAmazon.WhileAmazonwasbynomeansthefirsttovoiceassistants,they'veusedAlexaandtheirEchoproductsasatrojan horseintoyourhome.They'vepricedtheirproductsinsuchawaythatyoucouldeasilyputoneineveryroomofyourhouseandhaveleveragedthefactthatwhilemostconsumersdon'tnormallytalktothemselvesinpublic,theyaregenerallycomfortabledoingthisintheirownhomes.

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LikeallAmazonproducts,weexpectAlexatodrivecommerce.AccordingtoatestdonebyScottGallowayatL2,AmazonisalreadyincentivizingthispracticebyofferingtheproductsatcheaperpricesthroughAlexathanAmazon’sownwebsite/app.Thiscouldhavehugeimplicationsforbrands,particularlyCPGbrandswhoseproductstendtobelowcost,tediouspurchases,asAmazonattemptstotrainconsumerstosimplyaskforaproduct,ratherthanabrand,suchas"Alexa,buymetoothpaste".

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What’sthenextfrontier?Isitvirtualoraugmentedreality,A.I.,bots,theInternetofThings,orself-drivingcars?A.I.willbeeverywhereuntilitisubiquitous,butwhiletheseothertechnologiesareinterestingandshouldbepursuedinsomeinstances,theywilltakeawhiletogrowmeaningfuladoptionandtractioninthemarket.

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Inventure,beingtooearlyhasthesamereturnprofileasbeingwrongsoitisreallyimportanttolookatnear-termopportunitiesandthebiggestopportunityindigitalbyfarisalreadyinyourlivingroom:television.

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Thecomingdigitaltransformationandaddressabilityoftelevisionisamassivemarketover$73billionintheU.S.– rightnow.

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WeareintheGoldenAgeofContentwithanastoundingincreaseinnewshowsandoriginalcontentinafewyears.Anditisn’tjustaboutquantity.Wehaveabetterviewingexperiencenowthanwhatwehadjust10yearsago.

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LeadingthechargeareAmazonandNetflix,whichareexpectedtosignificantlyoutspendtraditionalTVnetworksinoriginalcontentthisyear.Weexpectthesedigitalpowerhousestocontinuetoinvestheavilyincontentastheyhavegeneratedhugereturnsfromtheseeffortsandareproducinghighqualityprogrammingthatisbeingrecognizedbyviewersandindustrywatchers.

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ContrarytothenarrativecomingfromtraditionalTVstakeholders,cordcuttingisnotjustareality;it’salsoaccelerating.

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ForconsumerswhoarecuttingthecordandthosewhohaveneveradoptedtraditionalTV,therearenowplentyofoptionsthatcontinuetogetbetter.Thesealternatives,suchasDirecTVNow,HuluLiveTVandYouTubeTVaren’tjustofferinggreatcontentandattractivepricepoints,buttheyarealsodeliveringbetterproductswithuser-friendlyinterfacesandpersonalizedexperiences.Consumerscannowexperience“TV”inmorethanoneway.

Page 110: LUMA's State of Digital Media 2017

Inlinear,addressableTVadvertisingremainsasub-billiondollarmarketbecauseitislimitedbythe2minutesofavailablelocalTVadtime andbyMVPDsthathavethepropertechnologydeployedacrossthecountry,whichistheminority.Whenyoulookatthetrue“addressable”marketrightnow,itisonlyafractionofallhouseholdsintheU.S.Inthefuturewhennationalinventorybecomesaddressableandthereislargerpenetrationoftherequiredtechnology,addressableTVwillbecomeamassivemarket.

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WhenwethinkabouttheinflectionpointthatwilldrivethegrowthofaddressableTV,wefocusondemand,supplyandgettingtechnologyintherighthands.Whenwelookbacktotheriseofprogrammaticadvertising,agenciesfoundalargeandprofitableopportunitytogrowtheirbusinesswiththisnewwayofdigitaladvertisingwhiletheubiquityofdigitalinventorybroughtsupply.Finally,webelieveGoogle’sacquisitionofInviteMediawasthecatalysttothemarketbygettingtechnologyintherighthands.

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InaddressableTV,wethinktheinflectionpointiscoming.Agenciesarepositionedtomakeevenmoremoneyinamarketwheresupplyisscarceandconstrained.WearealsoseeingtelcogiantsComcastandAT&TacquiretechnologythroughtheacquisitionsofVisibleWorldandINVIDIrespectivelyandweexpectmoreactivity.

(Cont’d)

Page 113: LUMA's State of Digital Media 2017

Amassiveopportunityisatstakehere,whichiswhyit’snosurprisethatthereisanintensebattleforthefutureofTV.Thenewentrantsaretakinganoffensiveapproachtostealmarketshareandtheexistingplayersaretakingadefensiveapproachtomaintaintheirs.DigitalcompaniesareleveragingcontentandbetterproductstogettheirwayinwhiletheincumbentsarerelyingonregulationtosecuretheirfootinginthemarketplaceandM&Atoacquirecapabilitiesnecessarytoplayinthisfuture.

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Despitebeingonthedefense,lineardistributionhasbeenactivelypursuingthe“verticalization”ofmedia,wheredistributionfirmsareacquiringcontentandmonetizationtechnologytocontroltheentirebusiness.Comcast,VerizonandAT&Thavebeenthemostactivewiththisstrategyastheytrytocapitalizeonthelargeopportunityinfrontofthem.Whiletheyhavenotbeensittingontheirhands,wesuggestthattheylacksufficientdigitalmonetization,whichshouldleadtomoreM&A.

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Thereareotherplayersthataremakingmovesintothisarenaaswell.Weexpecttoseemoretocontinue.

(Cont’d)

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ThemissionoftheLUMACorporatePartnersprogramistoprovideeducation,insightsandmarketdevelopmenttoallconstituentsofthedigitalecosystem.LUMA’sCorporatePartnersarecomprisedofleadingmedia,marketingandtechnologycompaniesforwhomLUMA’sleadershipteamprovidesstrategicadviceonthelatestindustrytrendsandafreshperspectivetoaidinmakingcriticalgrowthdecisions.LUMA’sproprietaryinsights,research,contentandeventsinitiativesaffordpersonalizedguidanceandeducationatleadershipoff-sites,teach-insandcustomerevents.IfLUMAcanhelpyourorganizationsortthroughthiscomplicatedanddynamicsector,contactGayleMeyers,[email protected].