LEARNING & TALENT DEVELOPMENT @ UMD

“The Leadership Development

Initiatives (LDI) helped me

embrace my own potential as

a leader in the workplace by

reminding me that the skills it

takes to be an effective

supervisor aren’t just

something “you either have

or you don’t,” but can be

learned and mastered over

time through practice,

openness to change and

growth, and meaningful

guidance and feedback along

the way.”

~James Stillwell

Art Dwight, Leadership Development Specialist, facilitating learning with the Hubert H. Humphrey Fellows, The Philip Merrill College of Journalism

The University of Maryland is committed to fostering a learning

community for our staff, faculty, and students. The office of Learn-

ing & Talent Development, University Human Resources (UHR),

aids the larger university in meeting this commitment by providing

UMD staff with opportunities to participate in campus-wide

learning and development initiatives.

Our goal is to stimulate a transformative culture of learning by

providing tools to develop and enhance essential workplace skills

and increase job satisfaction, effectiveness, and performance.

These initiatives encourage employee engagement and retention

of UMD staff through personal and professional development. We

coordinate and design and deliver a diverse selection of classroom,

on-line, and individual learning programs for the UMD community.

Fall 2015 Calendar of Opportunities

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Register for all sessions at www.training.umd.edu

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Crucial Conversations in the Diverse Workplace – 3 hour session This training focuses on some of the common crucial conversations that need to happen in work environments striving for inclusion and diversity. Topics include how to interrupt harmful ways of relating with one another, how to have conversations when you have immediate diversity concerns, as well as those conversations that can proactively set a tone and culture of inclusion. The training will include discussions of and tips on how to: think about and talk about "cultural" differences in communication, supervision, and work style, as well as how to determine when and how to begin discussions of diversity issues at work. Dealing with Difficult People – 2 hour session It is me or is it them? Usually, a little of both. This workshop will help you to identify ways of changing the approach of the only person in the room you have the power to change. Tom Ruggieri, LCSW-C, shares his 25 years of experience running the FSAP and some ideas on how many have learned to handle some of the most challenging personalities on campus. Home Buying Seminar – 1 hour presentation Learn all about the home buying process. SECU offers free home buying seminars for prospective homeowners who wish to learn about the home buying process. Each information-packed session is led by a SECU mortgage professional and one of our experienced network Realtors®. Our seminars are designed to educate and inform. We'll answer all your home buying questions without sales pressure and with no obligation. How to Get and KEEP Good Credit – 1 hour seminar This session, presented by SECU, provides you with a starting foundation on Credit. In this course you will learn what a credit score entails. You will learn how to maximize your lending abilities with a positive credit score; what comprises a credit score; how to request a copy of your credit score; how your score affects you; and how to improve your score. The seminar explains how lenders decide if you are credit-worthy and what information is considered in providing a credit score. How to Use Lynda.com – 1 hour demonstration We will provide you with a demonstration on how to best use this amazing tool for your own growth and to support the development of those around you. This tool also helps with setting expectations and goals in the PRD process! Use this online learning community to set goals, improve skills, enhance performance, and learn something new. Bring a laptop or just follow along in our presentation. MAC to Millennium: History of UMD – 2 hour presentation Anne Turkos, University Archivist and Jason Speck, Assistant University Archivist: You know about Testudo and the Great Fire, but have you always wanted to know more about the history of the university? A brief overview of our history from the founding of the Maryland Agricultural College to the present day. This presentation will offer more information about the University Archives program, the many ways the Archives supports the campus, and how the Archives collaborates with the university’s records administrator. Come with your best historical questions, and see if you can stump the archivists! Managing Stress and Anger – 2 hour session Tom Ruggieri, LCSW-C shares his approaches for recognizing the inevitability of stress in our lives and offers creative and healthy ways to manage it.

Cont’d on page 5

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Professional and Personal Development Sessions (Alphabetical Listing)

4 Register for all sessions at www.training.umd.edu

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Myers-Briggs Type Indicator® (MBTI®) – 2 hour training Learning fee $18 per attendee (the cost of the assessment) The MBTI® is a questionnaire designed to make Jung’s ideas about psychological type useful in everyday life. It identifies a person’s four basic type preferences that combine into one of 16 different personality types. These results help you learn more about differences in the way people think, communicate, and interact. This session will help you to learn more about yourself, which can also inform you how to start to understand others. Bring a colleague, bring a friend, or bring your team. Office of Employee Benefits A number of sessions are offered by the Office of Employee Benefits throughout the year. Look for information about Financial Management, Planning for Retirement, Managing Elder Care and Child Care, and the Health Risk Assessment Workshops. Okay, I Get Diversity, but what’s Inclusion? – 3 hour session This training focuses on the importance of creating welcoming, affirming units and departments where staff, faculty, and students from an array of backgrounds and identities feel fully included and valued. The session will include a presentation on and discussion of: why inclusion is important, common obstacles to inclusion (like implicit biases), and strategies for inclusive units/departments. Performance Review & Development (PRD) – Intro-45 minute session and In-Depth – 2 hour session The PRD is a system of performance management that is a mechanism for supervisors to provide ongoing interaction, recognize good performance, and offer training and development opportunities to staff. The PRD process was developed using input from representative groups of employees at all levels to assure that UM’s needs and desires for a sound performance review process were met. All university staff are invited to attend the PRD – Basics/Intro and the PRD - In-Depth session is for university supervisors. Responding to Personal Issues Employees bring to Work – 2 hour session Workshop is intended for supervisors and colleagues who work with anyone with a variety of personal struggles that are brought into work that now become your challenge too. This includes substance abuse, domestic violence, financial issues, medical concerns and anything that makes it hard for someone to focus on the job at hand. How do I talk to the person? When do I focus on performance vs. the issue they are presenting? How do I not confuse my role as supervisor with counselor? Tom Ruggieri, LCSW-C, shares his ideas on how to successfully address these issues from his experience running the FSAP. University Policy: Sexual Misconduct Policy – 1.5 hour presentation: Presentation is the Online version in a Classroom Setting VI-1.20(A) UNIVERSITY OF MARYLAND SEXUAL MISCONDUCT POLICY. The University has developed an online training program for all employees entitled Responding Effectively to Discrimination and Sexual Misconduct. As a staff member or supervisor, it is important that you understand your rights and responsibilities under the University’s nondiscrimination policies, including any specific reporting obligations you may have under the Sexual Misconduct Policy. Federal and state laws require training for staff, faculty, and students in preventing and responding to sexual misconduct at colleges and universities. In addition, this training helps further UMD’s commitment to promoting a learning and working environment free from all forms of discrimination and harassment. President Loh has mandated this training in compliance with federal and state laws.

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Professional and Personal Development Sessions (Alphabetical Listing)

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Multiple Topics – 3 hour sessions Using Lynda.com as our primary resource, UHR is offering free classroom sessions facilitated by a member of our L&TD team. As the semester progresses, we will continue to add sessions based on needs and interest. The cur-rent topics Developing Resourcefulness, Building Business Relationships, and Building Accountability in Your Cul-ture. Each attendee will receive a Certificate of Completion after each session.

English for Speakers of Other Languages (ESOL) – 12 weeks The ESOL program is offered to the employees of the University of Maryland College Park. We recognize that a classroom is intended not simply to create a place to learn language skills, but to also for participants to learn and practice skills and strategies that improve their ability to read, write, listen and speak for practical and nec-essary purposes.

The goal is to provide classroom learning to our employees so that they are better able to: • Communicate with co-workers and supervisors • Understand and follow basic work related, tasks, guidelines and procedures • Express ideas, and opinions, provide feedback and make requests • Access campus resources • Understand and ask questions about university benefits and resources • Communicate and connect with the larger campus community • Engage with faculty, staff and students on campus • Participate in campus activities, events and decisions GED® Test Preparation General Education Development – 10 weeks for pre-GED and 20 weeks for GED University Human Resources is pleased to provide adult literacy services for staff of the University of Maryland College Park. This includes delivery of GED® preparation classes at two levels, integrated computer literacy in-struction focused on the skills needed for the GED® Test, and tutoring. The courses take place on-site at a speci-fied University of Maryland location. The pre-GED® level class for learners who need additional basic skills re-view before advancing to the GED®-level class is offered this Fall 2015 and a GED®-level class for learners who are nearer to ready to take the GED® Test is being offered in the Spring 2016. The planned model allows enroll-ment of students over the course of one year, close monitoring of student progress, and a semester-based schedule. A pathway is created for qualified learners who begin at Pre-GED® level to advance to a GED® level class in 2016. Computer Connections – 8 weeks The Computer Connections Program is an educational empowerment program that provides University of Mary-land employees with basic computer skills to increase their connections to campus resources and access job de-velopment opportunities and the overall campus community. The semester based program consists of a basic computer course, Spanish/French language support during classes and employment focused workshops. The goal is to provide classroom learning to our employees to Increase number of employees with basic computer competency Increase employees’ job mobility related skills as part of professional growth and advancement Increase visibility of service staff on campus, thereby supporting an inclusive workplace Increase interactions between the many important member of our campus community

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Professional and Personal Development Sessions (Alphabetical Listing)

Adult Education Classes

8 Register for all sessions at www.training.umd.edu

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Are you one of the

7900 UMD staff,

faculty, or students who uses

Lynda.com?

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Leadership Development Initiatives (LDI)

The Leadership Development Initiatives (LDI), Track I program is an optional certificate program. You can attend all six modules to obtain the certificate or se-lect one or more of the six sessions to attend, if you are only seeking information on that specific topic.

Track I—Foundations of Leadership

Foundations of Leadership is a 6-course program that covers the essential skills needed to be an effective supervisor. This experiential learning, highly-interactive program gives participants the practical knowledge and skills to develop employees, build trust and improve performance. University supervisors, or aspiring supervisors, can benefit and are encouraged to attend this program. To earn a certificate of completion, participants need to complete all 6 courses. Courses can be taken individually, but it is highly-recommended that participants take all 6 courses in order as the rela-tionships that are developed are an integral part of the learning experience. Learning fee is $50 for each stu-dent per course, or $300 to earn the certificate for all six.

Course Descriptions

LDI I-1: KEYS TO A POSITIVE WORKPLACE

A positive, high-trust work environment where people come to work because they want to, not because they have to, is an essential component of organizational success. This course gives supervisors the ideas and tools to create a work environment where our diverse workforce feels valued, respected and appreciated.

LDI I-2: ESSENTIAL COMMUNICATION SKILLS

A recent survey found that 86% of all workplace issues could have been prevented with better communication. This workshop helps supervisors develop skills for effective two-way communication, including listening, empathizing, observing and responding.

LDI I-3: CONFLICT AS OPPORTUNITY

This workshop helps supervisors to see conflict as an opportunity to change, learn and grow, as opposed to a problem that brings people down. Supervisors learn practical skills that can help them successfully resolve conflict, build trust and create a stronger, more effective work environment as a result.

LDI I-4: EFFECTIVE DELEGATION

Delegation isn’t just a component of leadership, delegation is leadership. This workshop gives supervisors the knowledge and skills to delegate work that increases productivity, but also helps develop people, improve morale and increase the supervisor’s personal effectiveness.

LDI I-5: PLANNING & EXECUTION

An essential aspect of leadership is setting direction and getting things done. This workshop gives supervisors simple, practical, but incredibly effective skills for prioritizing and planning work. It also gives supervisors the knowledge and ability to run “5-minute” meetings that keeps everyone engaged and productive.

LDI I-6: CONSTRUCTIVE PERFORMANCE CONVERSATIONS

The capstone course for Foundations of Leadership, participants learn how to turn performance meetings into positive and productive experiences for the employee and the supervisor. Supervisors gain the knowledge and skills to help employees improve their performance while helping them develop and grow professionally.

Register for all sessions at www.training.umd.edu

Leadership Development Opportunities

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Track II—Performance Management

Transformational Leadership is a dynamic, highly-participative two-day cohort program for leaders who are seriously committed to personal and organizational change.

Participants Learn How To:

Take ownership and responsibility as leaders

Lead employees through times of change and uncertainty

Create high-trust relationships at every level of the organization

Foster a culture that honors, values and respects diversity

Coach, develop and inspire employees to continually improve their performance

Develop strategic goals and plans for his/her area of responsibility

This program is designed for supervisors with five or more years of experience who are strongly committed to improving his or her leadership knowledge and skills. It is also open to supervisors with less than five years’ experience provided they have completed the LDI Foundations of Leadership program. To earn a certificate of completion participants need to complete the two-day course in its entirety. Learning fee is $350 for both days, which includes refreshments and lunch.

Course Topics

TRANSFORMATIONAL LEADERSHIP

To be a transformational leader, you must first learn how to transform yourself. This course helps leaders learn how qualities such as renewal, ownership and integrity form a powerful foundation for character—the essential ingredient for real and lasting change.

LEADING CHANGE

John Kennedy once said “the one unchangeable certainty is that nothing is certain or unchangeable.” We live and work in a dynamic, fluid, constantly changing environment, which can knock us off course without good leadership. Leaders will get insight into the dynamics of change as well as practical tools to help lead people through it.

MANAGING UP, DOWN AND ACROSS

It’s been said that the quality of our lives depend on the quality of our relationships, an adage that is especially true in the workplace. In order to be an effective leader, we need to be able to develop healthy, constructive relationships including our employees, peers and bosses. Leaders will gain insight into relationship dynamics as well as tools to build high-trust relationships.

COACHING FOR PERFORMANCE & GROWTH

The two pillars of the University’s PRD process are job performance and professional development. This course and gives supervisor’s the fundamental coaching skills to help his or her employees make ongoing performance improvement and professional growth an integral and ongoing part of everything they do.

STRATEGIC PLANNING

There’s an old saying, “If you don’t know where you’re going, you’ll

never get there.” This part of the program uses the SWOT (Strengths, Weaknesses, Opportunities, and Threats) to assess your area of responsibility and map out strategic plans. You’ll leave the program with a fresh roadmap and plan for leading your team to new heights!

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University of Maryland Extension (UME) is a statewide, non-formal education system within the college of Agriculture and Natural Resources and the University of Maryland Eastern Shore. Find classes on money management, gardening, food and nutrition, to name a few.

The University Recreation & Wellness Center provides varied recreational opportunities that enhance the quality of life for members of the University of Maryland community. And learn more about their Wellness and Community programs.

Department of Environmental Safety – What do you need to know to be safe and learn more about the responsibilities of your position? On-line and Classroom Training Programs

Learning Technologies – Faculty Resources and Workshops offered to the campus community.

The Office of Diversity & Inclusion provides oversight, coordination, and evaluation of UMD’s equity, diversity and inclusion activities; manages and tracks implementation of the Strategic Plan for Diversity; and encourages and supports the efforts of units to achieve their diversity goals. Learn about the resources that Promote Diversity and Inclusion on our campus.

You wouldn’t believe how many free events there are on campus! Performances, give-aways, speakers. Special discounts just for us! But you can’t enjoy them if you don’t know about them.

The Office of Community Engagement develops and maintains strong relationships with individuals, governments, and the business community within local and regional communities to promote an atmosphere of goodwill between the University and its neighbors and invite UMD faculty and staff to join us in our efforts.

The University of Maryland Libraries offers a variety of services and classes to students, faculty and staff to assist in learning about, and using the Libraries’ resources.

The Office of Sustainability supports and advances environmental performance, economic prosperity and social equality through a variety of initiatives. The staff facilitate the development and implementation of sustainable policies, practices and curricula for the campus community.

In 2008, the University of Maryland published Transforming Maryland: Higher Expectations, its new 10-year Strategic Plan. Driven by the pursuit of excellence, the University of Maryland has enjoyed a remarkable rise in accomplishment and reputation over the past two decades. We must capitalize on our momentum, fully exploit our competitive advantages, and pursue ambitious goals with great discipline and entrepreneurial spirit. This promise is within reach. This strategic plan is our working agenda.

Are you a Terp Fan? Of course the answer is YES! Check out the Athletics Department. Whether you like field hockey or football, soccer or softball, basketball or baseball, you will find an event to attend!

The University of Maryland discounted parking rate at the FastPark & Relax, BWI Airport location (Nursery Road) is now $6.65 per day (excluding county tax), reduced from $6.90 per day. University System of Maryland and State of Maryland travelers are eligible to enroll in the Relax for Rewards Frequent Parker Program to re-ceive the discounted daily parking rate of $6.65 per day (excluding county tax) for business and leisure travel. For more information - http://www.dbs.umd.edu/travel/notices/parking.php

Cellular wireless services and equipment are now available from Sprint, AT&T Mobility (formerly known as Cin-gular), and Verizon to the University of Maryland, College Park community. These services include university accounts as well as those for students, faculty, and staff. http://cellular.umd.edu/ The Clarice Smith Performing Arts Center is building the future of the arts through the training, educating and presenting of the new generation of artists and creative innovators. All tickets $20 when you join NextLEVEL for just $35 per season with your UID.

Additional University Learning Resources & Perks

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TERPware – Free Software Available to UMD Faculty, Staff, and Students

Do you think the Art & Learning Center is only for students? No! Check out the available classes!

The Consortium on Race, Gender and Ethnicity (CRGE) is a university-wide initiative promoting research, schol-arship and faculty and graduate student development. CRGE’s work explores the intersections of race, gender, ethnicity and other dimensions of inequality as they shape the construction and representation of identities, behavior and complex social relations. CRGE offers training programs and activities for developing scholars and encourages collaboration aimed at creating a campus climate conducive to excellent intersectional scholarship.

The mission of the University Health Center’s Wellness program is to cultivate holistic change that enhances the personal wellness of members of the campus community. Learn more about the Wellness Resources.

UMD has a number of art galleries here on campus. Have you visited the David C. Driskell Center, The Art Gal-lery, or the Stamp Gallery? Or maybe a visit to the Garden of Reflection and Remembrance will give you an opportunity to enjoy one of the many special places at UMD.

Chaplaincies work collectively to serve the spiritual needs of the University of Maryland. In the open, inclusive environment of many cultures and faiths, the Chaplaincies work collectively to serve the spiritual needs of the University of Maryland. The Chaplains, supported by and representing their faith communities, serve their faith traditions while demonstrating a unity that contributes to the rich diversity and quality of life.

The University of Maryland Department of Public Safety is a full-service, CALEA-certified police agency that serves the many needs of the students, faculty, staff, and visitors within its jurisdiction. Our mission is to serve the University community, protect life and property, and to enforce the law. Take a moment to learn more about the UMD Emergency Preparedness plans and sign-up for UMD Alerts.

The Faculty Staff Assistance Program (FSAP) became a full time program in 1988 and since then has seen over 4,000 employees (including hundreds of their family members) for a variety of problem areas, including: job difficulties; alcohol and drug problems; marital and family problems; emotional distress (anxiety, depression, stress related disorders, etc.); legal, financial and a variety of other concerns. The FSAP is available to meet with employees for assessment, referral and often, short-term counseling services at no cost.

UMD is a smoke-free campus. There are tremendous resources available to help you quit smoking. For example, did you know the State of Maryland has “quit coaches” to offer with advice and support? Visit their website at www.smokingstopshere.com or 1-800-QUIT-NOW (staffed 24/7). If you prefer a more traditional smoking cessation program, contact the University Health Center or your private health care provider.

The Chapel is one of the University’s most visible icons. Few are aware of its role as a Memorial to the Maryland students, alumni, faculty and staff who made the ultimate sacrifice as members of the armed services. During the building dedication on Oct. 12, 1952, then Chairman of the Board of Regents Judge William P. Cole, Jr., declared the chapel to stand “in loving remembrance of those who died in defense of their country…”

The Center for Leadership and Organizational Change (CLOC) offers a full range of leadership and organizational development services, including: design and facilitation of processes for strategic planning, organizational as-sessment and change, team effectiveness, retreat design and facilitation, conflict resolution, and individual leadership coaching.

The Office of Research Administration (ORA) is responsible for identifying sources of extramural funds for re-search and scholarly activities, coordinating the submission of research proposals to potential sponsors, negoti-ating awards and providing pre-and- post-award administration of existing awards. ORA actively works to assist faculty and staff to obtain and manage funded projects.

Once you decide what you want to learn about, how do you get there? The Campus Interactive Map will help. And check out all the university’s calendars to make sure you are up to date.

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UMD’s Principles of Ethical and Responsible Conduct articulate the basic expectations that should guide each of us in our work at the University. These UMD Principles are embedded within many policies and practices identi-fied throughout University handbooks, manuals, and websites and as described in collective bargaining agree-ments.

The UMD Principles are not intended to be a comprehensive list of all applicable rules/policies of the University. We have endeavored to distill these policies, rules, and guidelines for easy review and access. In all, these Princi-ples set forth the expectation that University activities are conducted with the highest standard of integrity and ethics.

The details of UMD’s policies may be found at http://www.president.umd.edu/policies

1. Respect for Others

2. Equal Opportunity

3. Avoidance of Conflict of Interest

4. Responsible Conduct in Research

5. Responsible Stewardship and Use of University Property, Technology and Funds

6. Environmental Health, Safety & Sustainability

7. Respect for Privacy and Confidentiality

8. Appropriate Conduct with Respect to Gifts, Travel and Entertainment

9. Appropriate Use of the University’s Name, Trademarks and Logos

10. Responsible Reporting of Suspected Violations and University Response