lse pc workshop (2013) sent

8/10/2019 Lse Pc Workshop (2013) Sent

1/20

Psychological contracts

Keith Jackson

SOAS, University of London / IFAVF, Stuttgart

[email protected]

London School of English 2013


2/20

Questions for todays workshop

What is a psychological contract?

How relevant are psychological contracts to international

organisations / employers today?

How relevant are psychological contracts to you in your

experience & expectation of a professional career?

2


3/20

Contracts

Have you signed anemployment contract?

If yes, why?

If no, why not?

Do you have a written contract

with the London School?

How often do you / employeesgenerally tend to look atcontracts?


4/20

The psychological contract


5/20

Defining the psychological contract

Individual beliefs, shaped by the organization, regarding terms of an

exchange agreement between the individual and their

organization

Source: Rousseau, D. M. (1995) Psychological Contracts in Organisations:

Understanding the Written and Unwritten Agreements


6/20

Context: systems theory


7/20

The psychological contract as a system


8/20

Input: expectations

Which expectations did you bring to your current job, and why?

Which expectations did you bring to your studies at the London

School, and why?


9/20

Context: national culture


10/20

Psychological contracts: the influence of cultures

Individual beliefs shaped by the

organization

= socialisation / expectations?

regarding terms of an exchangeagreement

= transaction / deal?

between the individual and their

organization


11/20

The psychological contract: focus on the linkages (causality)


12/20

Process: experiencing psychological contracts

What is the nature of the deal between you and your organisation / the

London School?

To what extent do you trust your organisation / the London School?(Give practical examples)

To what extent do you believe your organisation / the London School

trusts you? (Give practical examples)

To what extent do you believe your organisation / the London Schooltreats you fairly? (Give practical examples)

Overall, and on a score out of ten, how healthy do you consider yourcontract with your current employer to be?


13/20

!"#$%&$' )*+,# -%."*-/% +,#,0%+%#$ 12345


14/20

Context: globalisation

challenging established perceptions & expectations

redefining boundaries of organisations & teams

redefining boundaries of business decision-making

reducing space & time for strategic decision-making

increasing risks associated with strategic decision-making

increasing opportunities to interact with geographically spreadbusiness partners (strangers)


15/20

Consequences: intention to stay / quit

Why did you leave your previous job?

What could the organisation have done differently in order to

retain you, and why?


16/20

Contract stability: loyalty

A child must first learn filial piety(xiao)

Then brotherly love (di)

Then extend love beyond the family

to others (ren)

In your behaviour, set a moralexample to others.

Practise empathy (shu): 'never do toanother what you do not desireyourself'

Source: Confucius,Analects(15:24, 12:2)


17/20

Perceived contract breach: trust

!"


18/20

Psychological contracts: a Shanghai Chinese perspective

The idea of the psychologicalcontract has come as an entirelynew concept learned from Westernhuman resource management; itwas perceived from the start asforeign, and interacted in largely

negative ways with ways the mutualtrust-based relationships native toChinese culture.

Source: Si, S. X., Feng, W. & Li W. (2009)The effect of organizational psychologicalcontract violation on managers' exit, voice,

loyalty and neglect in the Chinese context


19/20

Process: experiencing psychological contracts

Cause:

What promises did your current employer explicitly / implicitly make toyou during

i) the recruitment process

ii) the selection process?

iii) the induction process?

Process:

To what extent do you believe your employer has fulfilled these

promises? (Give practical examples)

To what extent do you believe your organisation / the London Schooltrusts you? (Give practical examples)

Overall, and on a score out of ten, how healthy do you consider your

contract with your current employer to be?


20/20

Contact

Dr Keith Jackson

Email: [email protected]

lse pc workshop (2013) sent

Documents