logistics questionnaire08.pdf

8/9/2019 Logistics Questionnaire08.pdf

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Logistics Questionnaire

Nederland Distributieland

Holland International Distribution Council

Röntgenlaan 11

2719 DX ZOETERMEER

P.O. Box 660

2700 AR ZOETERMEER

The Netherlands

T: +3179-343 8110

F: +3179-347 9217

[email protected]

www.hidc.nl


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NDL/HIDC: matchmaker for logistics in Europe

NDL/HIDC (Holland International Distribution Council) acts as a matchmaker for

logistics in Europe. We are a private, non-profit independent organizationrepresenting 400 companies in the Dutch logistics industry.

All of our advisory services are:• free of charge • totally confidential • without any obligation

What we do:• NDL/HIDC serves as the ideal matchmaker to find the right service provider for

logistics in Europe.• Based on independent research, NDL/HIDC advises industry, government, politicians,

and the media on the economic importance of logistics and on the Netherlands as anattractive location.

•

NDL/HIDC is a platform where representatives from the Dutch logistics industry meetto exchange knowledge and views about logistics and supply chain management.

In short, NDL/HIDC’s matchmaking process consists of three steps:1. Advice on European supply chain structures and assistance in defining logistics

requirements.2. Neutral advice on logistics partner selection.

3. Fact-finding trip in the Netherlands to meet potential partners.4. Assistance with every step – now and in the future.

All information provided in the NDL/HIDC Logistics Questionnaire remains confidential.


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Explanation of dimensions used in the questionnaireGuide to metric conversions

Size:

1 inch = 2.54 centimeters1 foot = 30.88 centimeters

1 yard = 91.44 centimeters

1 centimeter = 0.3997 inch1 centimeter = 0.0328 foot

1 centimeter = 0.0109 yard

1 meter = 39.97 inch1 meter = 3.28 feet

1 meter = 1.09 yard

Weight:

1 pound (lb) = 0.4536 kilograms (kgs)1 ton = 1000 kilograms1 kilogram (kgs) = 2.205 pounds (lbs)

Measure:

1 sq centimeter = 0.155 sq inch1 sq meter (m²) = 10.764 sq feet1 sq inch = 6.452 sq centimeters1 sq foot = 0.0929 sq meter

1 cubic inch = 16.387 cubic centimeters1 cubic foot = 0.0283 cubic meters

1 cubic centimeter = 0.061 cubic inch1 cubic meter (m³) = 35.311 cubic feet


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1 . Com p a n y i n f o r m a t i o n

1.a Company address

Company name

Address

City

Postal code

State

Country

Telephone number

Fax number

Internet Address

1.b Organization group name

Name

1.c Contact Person

Surname

First name

Mr. / Mrs. / Ms.

Job titles

E-mail address

Direct telephone

number

Mobile number

Direct fax number

1.d Does your company want to remain anonymous?1 Yes No

1 When making a selection of logistics service providers, NDL/HIDC always checks if these companies are interestedin the business and if they have space available. Generally, this is done on a confidential basis, without mentioningthe name of your company.


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2 . P r o j e ct i n f o r m a t i o n

2.a

What is your company’s strategic intent for setting up or restructuringyour European supply chain and what are your company’s plans for theEuropean market?

2.b Your current business set-up in Europe

Do you already sell your products in Europe? Yes No

Do you have a legal entity in Europe? Yes No

What are the characteristics of your European sales channel?(e.g. sales agents, stock keeping distributors, own sales force)

What are the characteristics of your European clients?(e.g. OEM, distributor, retail organization, end-user)

Under what conditions do you presently ship to your European customers?

(e.g. F.O.B, Ex works, C.I.F, DDP, DDU)

What are the production locations of your company?

What are the current stocking locations of your company?

How much growth do you foresee in the coming five years in your Europeanbusiness? (In terms of turnover and in terms of volumes)

Which other relevant developments do you foresee in the near future that mightimpact your European supply chain? (e.g. new product launches, new markets,new production or sourcing locations, etc.)

2.c Logistics partners

Do you currently work with logistics service providers whose

services you would like to use in Europe as well?If so, please state their names

Yes No

Are you already in contact with logistics service providers inthe Netherlands or in other European countries?

If so, please state their names

Yes No


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2.d Which of the following logistics services do you want to outsource to alogistics service provider?

Ocean freight forwarding; Consolidation services (LCL) Yes No

Ocean freight forwarding; Full container loads (FCL) Yes No

Air freight forwarding Yes No

Warehousing Yes NoCross docking Yes No

Value adding logistics (e.g. labeling, packaging, etc.) Yes No

Value adding services (e.g. order management, customer /

financial services)

Yes No

Transportation of full loads Yes No

Transportation of part loads Yes No

Parcel distribution Yes No

Returns management Yes No

Other, (Please describe)

2.e Can you give an indication of the time frame of the project?


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3 . P r o d u ct i n f o r m a t i o n

3.a Brief description of your products

Please attach product list or pictures if possible

3.b Product value

Average price Euro

Price range Min.: Euro Max.:Euro

3.c

Number of SKUs2 (number of different items/articles produced by your

company)

3.d Can any of the goods be classified as hazardous? Yes No

If so, please add Material Safety Data sheet (MSD-sheet)

3.e Can any of the goods be classified as perishable? Yes No

If so, please indicate the product’s average shelf life?

3.f Product packing

Please describe how your products are packed. (e.g. in carton boxes, in big bags,in drums, etc.)

Please describe the different packing units. (e.g. x pieces per carton, y cartons per

pallet)

Average weight per carton kgs

Average volume per pallet m³

Type of pallet Euro / Block / Other

3.g What is the import duty rate on your product?

If you do not know, please provide the UN code

3.h Do you use bar-code identification on your products? Yes No

If so, please give the type of bar-code used

2 SKU = Stock Keeping Unit. Each different item is stored at a different location in the warehouse. Example: t-shirtswith different colors and sizes are stored and handled separately.


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Fo r t h e f o l lo w i n g q u e s t i o n s p le a se m a k e a n e s t i m a t i o n o f t h e p l a n n e d o p e r a t io n i n

E u r o p e

4 . I n b o u n d t r a n s p o r t a t i o n a n d r e c e iv i n g ( f r o m p r o d u c t i o n t o w a r e h o u s e i n Th e

N e t h e r l a n d s )

4.a Number of inbound shipments per year

Country and city oforigin

20’Container

40’Container

LCL3 shipments

Airshipments

Other, ……

1.

2.

3.

4.

4.b Average quantity per inbound shipment

Are the products palletized at origin? Yes No

Number of palletsNumber of cartons

Number of SKUs

Average value Euro

Average weight kgs

4.c Is special handling equipment required? Yes No

If so, please specify

3 If the quantity of your inbound shipment is not sufficient to fill a complete container, you may use LCL (Less thanContainer Load) shipments or groupage service


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5 . W a r e h o u s i n g

5.aWhat % of the total annual volume is passing through the Europeanwarehouse?

(Versus going directly from factory to client.)

5.b Expected average on stock in the warehouse

Average number of products

Average number of SKUs

Average product value

Turnover rate of stock Times per year

5.c How much warehousing space do you need?

Total warehousing space required m²

Floor storage m²

Pallet racking Pallet locations

Shelf storage m²

Bin Storage m²

Other,

5.d

Are there any special storage requirements (e.g.

temperature controlled, high security, etc.) Yes No


5.e Is bonded warehouse4 required? Yes No Do not know

5.f Opening hours warehouse Weekday service Yes No

Weekend service Yes No

Evening shift Yes No

Night shift Yes No

5.g

Are value adding activities required (e.g. assembly,

packing, labeling, customization) Yes No


4 The storage of goods under the supervision of Dutch Customs


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6 . Or d e r h a n d l i n g

6.a Order quantities

Average number of orders per month

Average number of order lines perorder

What is the standard picking unit Pallet / Box / Piece

Average order size (in number ofpallet/boxes or pieces)

6.b In which way will the orders be received in the warehouse?

Mail Yes No %

Telephone Yes No %

Fax Yes No %

E-mail Yes No %

Electronic Data Interchange (EDI) Yes No %

6.c Are there seasonal influences in the order pattern Yes No


6.d Do you expect to have rush orders Yes No



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7 . Ou t b o u n d t r a n s p o r t a t i o n

7.aNumber of outbound shipments per month (from warehouse in TheNetherlands to customers)

Country and city ofdestination

Percentage of

totaloutbound

Number of

shipmentsper month

Average size per

shipment

(in pallets, cartons orkgs)

1. %

2. %

3. %

4. %

7.bNormal delivery lead time (from orderentry until delivery) days

7.c Do you expect express shipments Yes No

If so, please specify as percentage of total outbound volume

7.d Type of delivery addresses

% of total

Home address Yes No %

Retail address Yes No %

Whole sale/industry address Yes No %

7.e Do you have preference for a mode of transport? Yes No


7.f Are transport related value adding activities required? Yes No

If so, please specify (e.g. removal of old material, unpacking, installation)


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8 . A d d i t i o n a l in f o r m a t i o n

8.aAre special administration/finance related valueadding services required? Yes No

If yes, specify the activities (e.g. fiscal representation, customer invoicing,

inventory management, customer services, etc.)

8.b Are special IT-related services required? Yes No

If yes, specify (e.g. bar-code driven operation, tracking and tracing, real-timeaccess to warehouse management system, etc.)

8.c Is certification required? Yes No

If yes, could you specify the processes which need to be certified and whichcertification is required (ISO 9000, GMP, TAPA, dangerous goods)?

8.d Is office space required Yes No

If so, please specify the required number of m²

8.e Is reverse logistics? Yes No

If so, please specify the number of occurrences, and a description of the services

8.fDo you prefer a specific geographic location in theNetherlands? Yes No

If so, please state the preference and the reason for this preference

8.gAre there any additional remarks that might be helpful for understandingyour specific logistics requirements?

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