logistics decision making: accuracy, confidence & speed to convert data & questions to...

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World Codification Forum Connecting Global Logistics Through Technology 24 - 25 May 2017 Steve Cannon Deputy Director Logistics Information Stewardship Materiel Logistics Disposals & Sales Australian DoD Logistics Decision Making: Accuracy, Confidence & Speed

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World Codification Forum

Connecting Global Logistics Through Technology

24 - 25 May 2017

Steve Cannon

Deputy Director Logistics Information Stewardship

Materiel Logistics Disposals & Sales

Australian DoD

Logistics Decision Making: Accuracy, Confidence & Speed

Data >> Planning >> Process >> Outcomes

Flowchart Standard

Where is the Data

Requirement

• Right Item

• Right Quantity

• Right Place

• Right Time

Data Location

• Configuration

• Engineering & Maintenance

• User Planning

• User Scheduling

The causal data required to answer to these questions is often not found in our logistics systems all we can see are the effects (EG consumption)

Big Data: Help or Hindrance?

Increasing data Volume, Variety, Velocity, Value

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Data >> Planning >> Process >> Outcomes

Flowchart Alternate

When your only tool is a hammer, everything looks like a nail. Abraham Maslow

We have data

Decision Making

Rational • Analytical • Calculative • Statistical

Non - Rational • Perception • Judgement • Experience

Forecast System Recommendation = 5 Human Recommendation = 12 Actual over forecast period = 6 Q: Which was most accurate?

Combining Data and Cognition

Data triggers analytical response Visual triggers cognitive response

BRIDGE DATA SHEET

• Suspension bridge

• Constructed 1978

• Concrete cable anchor points

• Steel cables supporting suspended

wooden footway 1.2 metres wide

• Foot traffic only

• 163 metres long

• Maximum load 900 Kg

• Horizontal movement 1.5 metres

• Vertical movement 0.6 metres

Cognitive Interface

Machine centric

Triggers analytical response

Human centric

Triggers cognitive response

Traditional User Interfaces

Human Centric User Interface

Its easy to make things more complex, its hard to make them simpler Richard Branson

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Data >> Planning >> Process >> Outcomes

Flowchart Alternate

Automatically extract data from ALL relevant sources

AI to convert data & questions to answers and present in a HUMAN CENTRIC way

AUTOMATE residual go-do steps

X X

X X X X

X X

Shift decision making from process driven to

• Data driven

Shift from manual searching for data to

• Automatically bring all relevant data to the end-user

Shift from purely rational representation of data to include

• Cognitive representation (computing with pictures)

Shift from domain specific decision making to

• Enterprise wide decision making

Madness is doing the same thing over and over again and expecting a different result. Albert Einstein

Speed, Confidence & Accuracy