llp-ldv-toi-2007-fr-008 valoris tiqss. llp-ldv-toi-2007-fr-008 the partners of the project

LLP-LdV-TOI-2007-FR-008

VALORIS TIQSS


The partners of the project

http://www.univ-mlv.fr/fr/index.php

The Project


To allow each partner to adapt and adopt the tool VALORIS and to use it as:

•a training support for the social workers;•a reference guide of values and concepts for the elaboration of projects of services or establishments ;•a reference guide of good professional practices to the use of the social workers ;•a method for internal and external evaluation of the establishments and structures.

The project


VALORIS – T.I.Q.S.S is a project of transfer of innovation which main steps are:

The adaptation of the methodology/tool VALORIS by the Spanish, Polish, Estonian and Swiss partners;

The acquisition of new competences of evaluators of the quality of social and medico-social services (training of external evaluators);

The experimentation by the partners of the methodology of evaluation of the quality of the services in their own country;

The dissemination and valorisation of VALORIS throughout Europe.

vVALORIS: the base of the project


1st Objective – Transfer

2nd Objective : to use VALORIS as a support for the training in order to train external evaluators

3rd Objective – to improve VALORIS in order to obtain a transferable version to other countries from the EU (publication in English)

Website (www.valoris-tiqss.eu)

Translation in English, Spanish, Estonian, Polish of the working supports

2nd international meeting March 2008 - Katowice


The planning


Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Presentation SpainVALORIS and SRV

PolandPresentation of the Francetraining of evaluators

EstoniaTraining of evaluators Feedback of the experiment Printingin France of VALORIS and of the training

Definition of the new version and Dissemination France Estonia Poland Spainof the methodological guide

Translations

Translations

Experimentation and analysis

The planning


Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08

Presentation SpainVALORIS and SRV

PolandPresentation of the Francetraining of evaluators

EstoniaTraining of evaluators Feedback of the experimentin France of VALORIS and of the training

Definition of the new version andof the methodological guide

Translations

Experimentation and analysis

The planning


Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Printing

Dissemination France Estonia Poland Spain

Translations

vThe results


vVALORIS TIQSS : Measures, actions, decisions


Following the different comments:

Too much text

Less text

Experimentation in France, Spain, Poland, Estonia,

Switzerland

Recommendations of the French agency

New presentations

New names of the headings

New headings

View of the new version


Name of the heading

Short description



Reference

Criteria of evaluation

Scale of quotation of a heading



Explanations of the scale of quotation of the heading

The decree of reference of the external evaluation in France

The decree which establish the content and rules of the evaluation of the quality of the activities and services of the social and medico-social establishment: decree n°2007-975 of May 15th, 2007).


An external evaluation using VALORIS TIQSS


After the evaluation

Preparation of the evaluation

Evaluation on siteDocumentation request about the evaluated structure Composition of the team of evaluators

Presentation of VALORIS and SRV to the team who will be evaluated. Pre-visit.

Planning of the interviews with the service users, the families, the management, the partners...

Organisation of the material conditions of the evaluation on site.

Visit of the establishment

Observations during 24H and interviews

Reading of the document not transmitted before the evaluation

Collection of facts

Collective quotation - consensus

Oral report to the evaluated team

Delivery of the written report

Consideration of the eventual remarks

Delivery of the final report

Evaluation of the impact made by the evaluated structure

vTraining VALORIS TIQSS


Evaluation of the quality – Regulatory context The European context – The French context – The Estonian context – The Polish contextThe Spanish context – The Swiss context

METHODOLOGICAL GUIDE

PEDAGOGICAL PACK (methodology and templates of document) - Notice of an external evaluation - Template “Letter of confidentiality” - Instructions for the evaluators - Description of the function of the chief of the

mission - Template “Appointments card” - Template “Profile card of the establishment” - Template “Pre-evaluation survey” - List of the documents to request - Maslow’s chart and list of the needs - Question guides for the interviews with the

evaluated team - Observation cards- Template “Evaluation of the impact of the

external evaluation”- Templates for the written and oral reports

VIDEOS - Organisation of a training of external evaluators - Concepts and values of the Social Roles

Valorisation

REGULATORY TEXTS

The difficulties of this project

Due to the partnership


the communication: difficulties because of the language and of the needed time of translations into national languages during meetings

the difficulties of translations (cultural perceptions of words, meanings…)

Due to the project by itselfThe planning of the activities and respect of the delays (as every partner has its own activities)

Due to the context in France as in France the texts were evolving and changing : necessity of second translations and unexpected tasks

The benefits of the project for the initial tool VALORIS

Work together, work better…

Thanks to the partnership

a cultural enrichment

a network

Thanks to the project

a European dimension : diffusion, translations 6 languages

Enrichment of the content

A more attractive and functional presentation

Thanks to the contexts A good reactivity

A real influence on the quality of life of the service users of the social and medico-social structures.

CEDIS34, av de Monbran

47 510 Foulayronnes - Francehttp://www.cedis-europe.org

[email protected] +33 5 53 47 57 35

Thank you for attention !

llp-ldv-toi-2007-fr-008 valoris tiqss. llp-ldv-toi-2007-fr-008 the partners of the project

Documents

valoris tiqssllpldv

new versionllpldv

projectthe projectllpldv

vthe resultsllpldv

external evaluation

valorisation of valoris

methodologytool valoris

quality of social