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Page 1: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

CARDNET

CARDNET L L O Y D S B A N K

Page 2: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

H O S T E D B Y

JULIET MANN JOURNALIST & PRESENTER

Good Morning

Page 3: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

CARDNET

GETTING TO GRIPS WITH NEW GOVERNANCE

A R E G U L AT I O N S U P D AT E

Page 4: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

Communicate with us in real time… Use the contact form to send us questions and comments

H O S T E D B Y

JULIET MANN JOURNALIST & PRESENTER

Page 5: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

I N T R O D U C E D B Y

AIDENE WALSH MANAGING DIRECTOR, LLOYDS BANK CARDNET

… regulation is an area where things are changing rapidly…

Page 6: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

P R E S E N T E D B Y STEVEN BISOFFI SENIOR MANAGER, LLOYDS BANK CARDNET

G U E S T S P E A K E R MARC TEMMERMAN DIRECTOR EUROPEAN AFFAIRS, VISA EUROPE

Page 7: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

AGENDA

§  Interchange Regulation Changes §  Payment Systems Regulator (PSR) Update §  New Payment Services Directive (‘PSD2’) Final Text

Page 8: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Integrate Payments Environment §  Promote Competition

§  Stimulate Innovation

§  Improve Services §  Open Access to Users

EU AIMS

Page 9: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

Merchants pay ‘interchange fees’ as part of the Merchant Service Charge to the acquirer and these are passed onto the card issuers.

CARD ISSUER Bank

ACQUIRER Lloyds Bank Cardnet

INTERCHANGE FEES EXPLAINED

MERCHANT You

Page 10: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Interchange fee caps enforced (0.2% on domestic debit cards, 0.3% on credit cards)

KEY CHANGES TO INTERCHANGE REGULATION

Other changes:

§  Surcharging – recommended removal for consumer transactions

§  ‘Honour All Cards’ rule will change

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SURCHARGING – AFFECTED MOST?

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G U E S T S P E A K E R MARC TEMMERMAN DIRECTOR EUROPEAN AFFAIRS, VISA EUROPE

… from a Visa perspective, how will the new laws play out?

Page 13: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Several national options

§  Members have not specified rates

§  No option that applies to everyone

DEBIT CARD FEES

Page 14: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

SUMMARY

‘HONOUR ALL CARDS’ RULE

§  Merchant has option not to accept all products under a given brand

§  Issuers to identify product type on plastic and in the chip

§  Europay, MasterCard, Visa (‘EMV’) specifications require update

§  Impact on terminals

§  Bank Identification Number (‘BIN’ ) tables – only interim solution possible

Page 15: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

PAYMENT SYSTEMS

§  Separation of scheme and processing functions will have implications

§  EBA standards intended to be published by December

§  Will change structure of card scheme companies and how they deal with customers

Page 16: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

P R E S E N T E R STEVEN BISOFFI SENIOR MANAGER, LLOYDS BANK CARDNET

… there are two key Articles that drive greater transparency…

Page 17: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

SUMMARY

Greater transparency

of data for merchants

Article 12 Dec 15

Article 9 Jun 16

TRANSPARENCY I/C REGULATION

Page 18: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

Send in your questions using the window underneath your player…

H O S T E D B Y

JULIET MANN JOURNALIST & PRESENTER

Page 19: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

SUMMARY

PAYMENT SYSTEMS REGULATOR (‘PSR’)

Page 20: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Consultation results in December/January

§  Outlined how different regulators will be responsible for different Articles

§  Collaborating with EBA to oversee separation of scheme and processing

WHAT THE PSR IS DOING

Page 21: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

PSR: CARDNET RESPONSE

§  Feed back customer issues to PSR

§  Looking to implement new pricing proposition

§  New solution to provide all customers with greater transaction data

Page 22: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Will replace the existing PSD with a wider scope

§  Aims to create an integrated single market for electronic payments

§  Will expand regulations at a Europe-wide level to take into account the new payments landscape

2017 onwards Expected date for implementation at national level

2015 Final PSD2

text released

PSD2

Page 23: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Security of e-commerce payments

§  Reporting and monitoring of payments

§  Surcharging prohibition

SUMMARY

FINAL PSD2 TEXT – KEY DETAILS

Page 24: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

UK – EXPECTED PSD2 TIMINGS

§  FCA expected to outline transition within three to six months

§  Timeline for completing transition – late 2017 or early 2018

§  UK regulators could ban surcharging ahead of PSD2 implementation

Page 25: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

G U E S T S P E A K E R MARC TEMMERMAN DIRECTOR EUROPEAN AFFAIRS, VISA EUROPE

… what challenges do you see PSD2 creating in the payments market?

Page 26: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  EBA to publish technical standards for adoption by European Commission

§  One-size-fits-all system will not work

§  Risk-based approach will be required

PSD2 - AUTHENTICATION

Page 27: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

P R E S E N T E R STEVEN BISOFFI SENIOR MANAGER, LLOYDS BANK CARDNET

… any update on regulations around cyber security?

Page 28: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  PCI DSS to come under increased scrutiny

§  Data breaches will have to be reported to regulators

§  Visa to focus on risk more than monitoring

DATA SECURITY STANDARDS

Page 29: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

Send in your questions using the window underneath your player…

H O S T E D B Y

JULIET MANN JOURNALIST & PRESENTER

Page 30: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Interchange Regulation will empower merchants and give them more choice

§  PSD2 will lead to greater competition and increased innovation

§  Other new regulations and new regulators mean it is a complex time for merchants

CONTENT SUMMARY

Page 31: LLOYDS BANK CARDNET · LLOYDS BANK CARDNET ... Final PSD2 text released PSD2! Security of e-commerce payments! Reporting and monitoring of payments! Surcharging prohibition SUMMARY

§  Engaging with regulator

§  Relaying customer feedback to regulator

§  Looking to introduce new pricing proposition

§  Making data more accessible

LLOYDS BANK CARDNET VIEW

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LIVE Q&A CARDNET