Curriculum Vitae

Elizabeth McDonald (known as Liz)3 Crinan CottagesCrinanLochgilpeadArgyllPA31 8SS

Tel: 0044 1546 830130Mob: 0044 7780 694931E-mail: mummyduck@outlook.com

Date of Birth: 21st July 1963

Qualifications: English B All at ‘O’ Grade in May 1979Mathematics CArithmetic BFrench BSpanish CLatin CEconomics B

Training Courses Completed:

All Microsoft packages - basic & advancedChild Protection Minute TakingPersonal Safety & Awareness in the WorkplaceCommittee Minute TakingMAPPA Minute TakingFirst Line ManagementTeeline Shorthand (at present)

Clean current driving licenceCurrent clear Disclosure Scotland and CRBS checksCurrent clear Police Vetting

References:

Kirsteen GreenBusiness Planning Manager – Criminal Justice ServiceArgyll & Bute Council KilmoryLochgilpheadArgyll PA31 8RTKirsteen.green@argyll-bute.gov.uk01546 604583

Louise LongHead of Service – Children & FamiliesArgyll & Bute CouncilKilmoryLochgilpheadArgyll PA31 8RT Louise.long@argyll-bute.gov.uk 01546 604256

Work History

Dates & Employer Responsibilities

Argyll & Bute CouncilArea Admin Officer – Children & Families, MAKI

Responsible for oversight of Children & Families Social Work frontline area team. Designing, implementing and maintaining information databases with provision of statistical information for Government Departments. Maintenance of hard and electronic file systems. Provide effective, efficient, confidential admin support to Locality Manager. Management of 7 admin staff spread across 3 area offices: workload management, all aspects of HR. Responsible for monitoring of local and specific budgets: process invoices; reconcile to bank and reporting to Locality Manager and Finance Dept. Developing and delivering training specific to Child Protection and Looked After Children to admin staff. Developed and implemented a more efficient effective system for access to information for Out of Hours Social Work call out service.

Argyll & Bute CouncilPA/Senior Admin OfficerAug 2013 to Apr 2015

Responsible for providing highly confidential, accurate, efficient admin support to the Head of Service - Children & Families. Servicing all meetings, minute taking and distribution of approved minutes. Collating and reporting statistics for the Council’s Performance Management System. Monitored and processed attendance management, travel expenses and complaints for Children & Families Dept. Extensive diary management and monitoring and management of Head of Service e-mails. All typing (from hand written notes and various digital audio devises) reports, memos, letters and powerpoint presentations. Gathering and presentation of statistical information. Design and implementation of filing (hard and electronic) and general admin duties when required. Gatekeeping.

Argyll & Bute CouncilSenior Admin SupportMar 2012 to Aug 2013

Responsible for organisation of Social Work Children & Families Dept. Answering to Area Children’s Manager and supervising 7 members of staff. Delegation of workload. Designing, implementing and maintaining information databases with provision of statistical information for Government Departments. Maintenance of hard and electronic file systems.

Argyll & Bute CouncilAdmin OfficerAug 2011 – Mar 2012

Provide highly confidential admin support to Service Manager and other high level Criminal Justice staff. Liaise with Police, Prison Service and other partner agencies. Populating, monitoring and reporting from national databases.

ACROSSGroup AdministratorFeb 2011 – Aug 2011

Providing main administration for a local charity who provide pilgrimages to Lourdes for sick and disabled people. Organise placement on groups, liaison with transport manager in France and medical team. Maintaining and populating databases. All other general office duties – typing, filing etc

Clackmannanshire Council (based with Central Scotland Police)MAPPA AdminAug 2010 - January 2011

Providing admin support to the highly confidential MAPPA (Multi Agency Public Protection Admin) within the Offender Management Unit of Central Scotland Police. All duties involved with minute taking for each case. Ensuring approved minutes distributed to all involved with each case. Inputting current information on to Police and in house databases.

Argyll & Bute CouncilPA to Head of Service - Children & FamiliesOct 2000 - Aug 2010

Responsible for providing highly confidential , accurate, efficient admin support to the Head of Service - Children & Families. Diary management. Servicing all meetings, minute taking and distribution of approved minutes. Collating and reporting statistics for the Council’s Performance Management System. Monitored and processed attendance management , travel expenses and complaints for Children & Families Dept. All typing (including audio), filing and general admin duties when required.

Argyll Trail RidingPersonal Assistant/Office AdministratorApr 1999 - Oct 2000

Working within private estate. Dealing with clients and agents booking Trail Riding holidays, booking accommodation, processing payments for daily and week long holidays. Book-keeping and preparing accounts for accountant. Processed and kept records of all Scottish Government paperwork with regard to livestock on the farm. Also created monitoring system for Registered Firearms Dealer paperwork required by law. Managed owner’s diary/e-mails/correspondence. Organised house/farm repairs when required. Maintained personal accounts/credit card payments etc.

JBB Greater EuropeFinancial AdministratorFeb 1998 - Feb 1999

Mainly dealing with purchase orders and invoices on behalf of 8 managers within the Marketing Dept. Producing and presenting budget reports for parent company in USA. Maintained stock records. Travel arrangements for managers and monitoring use of company vehicles. Assisted Master Blender with research in his bid to find the perfect spirit!

Strathclyde PoliceAdmin OfficerMay 1997 - Dec 1997

Dealing with incoming and outgoing productions within the Forensic Science Laboratory. Ensuring completed Chemist/Biologist reports distributed to relevant Court, Procurator Fiscal, Police Officer and Solicitor.

Clydesdale BankBank OfficerAug 1995 - Mar 1997

Dealing with cash transactions as part of Foreign Cash Department. Dealing with public both in person and by telephone.

WindowcraftCustomer Services OfficerMay 1990 - June 1995

Dealing mainly with complaints from customers. Programming Service Engineers call sheets and ordering materials when required. Also had responsibility for secretarial duties for Customer Services Manager.

Clydesdale BankBank OfficerJul 1981 - Apr 1984

Full training received in all aspects of banking and dealing with the public. Dealing with cash, deposit and current accounts, standing orders, personal loans etc.

Cumbernauld Development CorporationOffice JuniorJan - Jul 1981

Typing, filing incoming and outgoing mail, invoices and training on switchboard.

Personal Statement

I am a highly experienced, discreet and trustworthy Scottish Secretary/PA and I am looking for an opportunity to live and work in another, different location.

I have a wide range of administrative skills and am willing and able to update and refresh my skills. I have completed training, both single and multi-agency, for specific tasks such as Child Protection, MAPPA and Committee minute taking. I have also completed training at basic and advanced stages for all Microsoft Office packages and consider myself adept and efficient in all.

As stated in my work history I have had a great deal of experience in highly confidential environments, both corporate and private, and have been cleared to work in such situations. I am capable of working both within a team and on my own. I am also used to working to tight deadlines and being highly organized, I enjoy being challenged.

I am of a cheerful, approachable disposition and can communicate effectively and appropriately with people from all walks of life both by telephone and in person, which in turn facilitates my natural ‘gate-keeping’ abilities. It does not take me long to learn different people’s workstyle and very quickly learn the fine art of being ‘one step ahead’.

I can bring a wealth of experience and natural ‘people skills’ along with a touch of Scottish tenacity and humour to mostly any environment.