little luxuries roundtable series: beverages
TRANSCRIPT
The Little Luxuries Project
Little Luxuries Roundtable Series:
All About Beverages
2
What is a Little Luxury?
Little Luxuries, as defined by Luminosity Marketing, are products and services that consumers
WANT, but don't necessarily NEED. Different consumers categorize Little Luxuries differently,
based on their personalities and disposable income levels, but the overall definition remains
the same: these are relatively small-ticket items that satisfy consumers' emotional, rather than
rational needs.
What is the Little Luxuries Project?
The Luminosity Little Luxuries project is a series of marketing research studies that focuses on
products and services that fall into that category. Given the current economy and the evolving
relationship consumers have with Little Luxuries, we started this project in order to help
marketers better position and communicate their product benefits. The ultimate goal is to
determine how to position brands as necessities in the minds of consumers, rather than as
Little Luxuries.
What Is The Little Luxuries Project?
Methodology
For this Roundtable Series, our focus was to learn more about
consumer’s beverage choices
Methodology:
• We recruited 10 adults ages 22-35 years old to participate in the focus group
• The discussion was based off of a moderator’s questions about participants’ drink
choices
• Participants were asked to bring 3 beverages that they had purchased during the past
week in order to learn more about their drinking habits
• The Series also featured individual interviews with each participant to learn additional
information about their behavioral choices
• A White Elephant game was played with unique drink options to learn more about
participants’ decision process
3
Methodology
The results of this study revealed several insights into the role of
beverages and Little Luxuries in general on consumer’s everyday lives
Three Key Findings:
1. Influence is a key driver of beverage trial
2. Many consumers cling to beverage choices because of heritage
3. Generating loyalty should be a key motivation for marketers
4
5
“Snapple Troparocka. It comes
from Bret Michaels from the
Celebrity Apprentice last year. I like
Bret Michaels, I like the show, so I
decided to try the drink.”
Finding #1: Influence Matters
Consumers’ inner circles are important for encouraging drink trial
• Friends
• Celebrities
• Family
• General acquaintances
• It is not really important who recommends the beverage, just that someone
does. In a category with so many options, many just need some form of
encouragement to try something new. Watch the video!
Finding #2: Heritage Leads to Loyalty
6
“I always drank milk growing up.
That’s how my parents influenced
me. So I drink milk almost every
night with my meal. I have to.”
Consumer heritage is surprisingly critical in making beverage choices
• Family and inter-generation influences are important in creating habits
in drinking behavior
• Many consumers still continue habits in adulthood that were started
during their youth
Watch the video!
Finding #3: Loyalty Is The Key Goal
7
“Dog Fish Head Festina Peche
it’s a seasonal beer, it’s so
hard to find. I wait for this
every year.”
Once consumers become loyal to a beverage, they will treat it like a
necessity rather than a luxury
• They will go to great lengths to seek out and find their beverage
• They also will know everything about it:
– How long they have been drinking it
– When and where they can find it
– Which stores have the best deals / most consistent supply
Watch the video!
Additional Information
8
Watch all the videos at: Little Luxuries Roundtable Series
For more information contact:
Kimberly S. Conon
Sr. Manager, Strategy & Analysis
Phone: 646-213-4860
About Luminosity MarketingLuminosity is an analytical marketing communications firm specializing in target
audience definition, message framing and connection strategy. We use our combined
expertise in research an media to generate powerful connections between brands and
target consumers. Learn more at www.LuminosityMarketing.com.