listening and acting on participant voices: implementing the recommendations from a practical skills...

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S.E Williams, Webb K. L. and L.V Monrouxe S.E Williams. Clinical Skills Manager and Tutor, Clinical Skills and Simulation Centre, 3rd Floor Cochrane Building, Heath Park Campus, School of Medicine, Cardiff University, CF14 4YU Background and Purpose The General Medical Council (GMC) stipulates undergraduate medical students must be able to perform 32 practical skills or procedures to a satisfactory standard1. These should be performed in clinical areas under close supervision by a Healthcare Professional (HCP). One method of assessing practical skills includes direct observation: a log book is used to record the students’ competency. This study was conducted to provide an insight into the thoughts, experiences and conceptualisation of students and assessors involved in a Practical Skills Log (PSL) process to shed light onto to the research question: ‘What are the personal experiences and opinions of students and HCP’s who use a Practical Skills Log for assessment purposes within a clinical setting?’ Methodology The study adopted interpretivism as its theoretical perspective, and the research method of narrative enquiry, with the objective of using focus groups and interviews to examine participants’ narratives of their PSL experience. 29 students and 5 HCP assessors participated. An analytical coding framework was developed from the transcribed data and audio recordings. Data were coded and analysed within Atlas.ti using the developed framework. Results Three main themes and 11 sub themes were identified within the data. Student participants talked of a ‘tick box mentality’, supporting the findings in other research2, lack of supervision, apathy towards work place assessment, embarrassment in requesting assessment and examples of poor professionalism. In contrast, student participants also found the PSL a tool that ‘legitimised’ asking HCP’s for assessment and an incentive to ‘get skills signed off’. HCP participants talked about students needing to ‘get used to’ work place assessments, and the importance of good feedback. HCP narratives indicated some evidence of the phenomenon ‘failure to fail’. Discussion The study highlights numerous examples where students could have been better supported by a named HCP individual to help them in their quest for learning and assessment in practical skills. Some professional dilemmas highlighted in the student narratives mirrored earlier work3. We have a number of recommendations arising from the study. The concept of ‘Skills Champions’ is discussed in the literature4. These individuals are selected to work in health care environments where students are placed, actively encouraging and supporting students, and essentially creating and promoting a vision of good observation, feedback skills, and assessment standardisation. In addition, the analysis of a larger survey questionnaire should be undertaken in order to add to the findings and discussion of this study. References 1.General Medical Council. (1998). Tomorrows Doctors. London: GMC. 2. Bindal, T., Wall, D. and Goodyear, H.M. (2011). Trainee doctors’ views on workplace-based assessments: Are they just a tick box exercise? Medical Teacher. 33: 919 - 927. 3. Monrouxe, L.V., & Rees, C.E (2012). "It's just a clash of cultures": emotional talk within medical students' narratives of professionalism dilemmas. Advances in Health Science Education: Theory & Practice.17: 5. 671-70 4. Hauer, K.E, Holmboe, E.S and Kogan, J.R. (2011). Twelve tips for implementing tools for direct observation of medical trainees’ clinical skills during patient encounters. Medical Teacher. 33: 27 - 33

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  • LISTENING AND ACTING ON PARTICIPANT VOICES; IMPLEMENTING THE RECOMMENDATIONS FROM A PRACTICAL SKILLS LOG

    EVALUATION STUDY.

    Williams S.E. ([email protected]) Webb K. L. ([email protected]) and Monrouxe L.V. ([email protected])

    Clinical Skills and Simulation Centre,

    3rd Floor Cochrane Building, Heath Park Campus, School of Medicine, Cardiff University, CF14 4YU

    Background and Purpose

    The General Medical Council (GMC) stipulates undergraduate medical students

    must be able to perform 32 practical skills or procedures to a satisfactory

    standard1. These should be performed in clinical areas under close supervision

    by a Healthcare Professional (HCP). One method of assessing practical skills

    includes direct observation: a log book is used to record the students competency. This study was conducted to provide an insight into the thoughts,

    experiences and conceptualisation of students and assessors involved in a

    Practical Skills Log (PSL) process to shed light onto to the research question:

    What are the personal experiences and opinions of students and HCPs who use a Practical Skills Log for assessment purposes within a clinical setting?

    References 1.General Medical Council. (2009). Tomorrows Doctors. London: GMC

    2. Bindal, T., Wall, D. & Goodyear, H.M. (2011). Trainee doctors views on workplace-based assessments: Are they just a tick box exercise? Medical Teacher. 33: 919 - 927

    3. Cleland, J. A., Knight, L.V., Rees, C. E., Tracey, S., & Bond, C. M. (2008). Is it me or is it them? Factors that influence the passing of underperforming students. Medical

    Education . 42: 800809

    4. Monrouxe, L.V., & Rees, C.E (2012). "It's just a clash of cultures": emotional talk within medical students' narratives of professionalism dilemmas. Advances in Health

    Science Education: Theory & Practice.17: 5. 671-70

    5. Hauer, K.E, Holmboe, E.S & Kogan, J.R. (2011). Twelve tips for implementing tools for direct observation of medical trainees clinical skills during patient encounters.

    Medical Teacher. 33: 27 - 33

    Results Three main themes and 11 sub themes were identified within the data

    (Highlights indicated in Table 1 & 2). Student participants talked of a tick box mentality, supporting the findings in other research2, lack of supervision, apathy towards work place assessment, embarrassment in requesting

    assessment and examples of poor professionalism. In contrast, student

    participants also found the PSL a tool that legitimised asking HCPs for assessment and an incentive to get skills signed off. HCP participants talked about students needing to get used to work place assessments, and the importance of good feedback. HCP narratives indicated some evidence of the

    phenomenon failure to fail3.

    Methods Using an interpretivist narrative enquiry methodology, 29 students and 5 HCP

    assessors participated in group and one-to-one interviews in order to examine

    their narratives of their PSL experience. An analytical coding framework was

    developed from the transcribed data and audio recordings. Data were coded

    within Atlas.ti using the developed framework.

    Discussion The study highlights participants viewpoints of the PSL process that could be viewed as positive in nature, such as student empowerment and acting as an incentive (see Table 1). It also found numerous examples where students could

    have been better supported by HCPs in the clinical area. Some professional dilemmas highlighted in the student narratives mirrors earlier work4.

    Students(s)and assessors

    (a) positive perceptions of

    the PSL process

    Students (s) and assessors

    (a) negative perceptions of

    the PSL process

    Legitimises interaction with

    HCPs (s) PSL is a Tick box exercise. (s)

    Provides an incentive to

    ask for assessment (s)

    Embarrassment in asking

    assessors to participate (s)

    Receiving useful feedback

    (s)

    Receiving no feedback (s)

    Receiving useful feedback

    (a)

    Communication issues with

    School/Placement site (s)

    Getting used to similar assessments later in career

    (a)

    Reluctance to use the PSL

    formatively (s)

    Other themes and Sub themes

    Preference for simulation in assessment

    Assessment similar to that used by postgraduates

    Professionalism lapses

    Recommendations We have a number of recommendations arising from the study (Figure 3). The

    concept of Skills Champions is discussed in the literature5. These individuals are selected to work in health care environments where students are placed,

    actively encouraging and supporting students, and essentially creating and

    promoting a vision of good observation, feedback skills, and assessment

    standardisation. In addition, the analysis of a larger survey questionnaire

    should be undertaken in order to add to the findings and discussion of this

    study.

    Table 1

    Skills Champion

    Further research

    using linguistic word

    tool

    Improved links with

    assessors in placement

    sites

    Faculty and assessor

    development

    Improved process

    information from School to students

    Table 2

    We are completely at the mercy of the people who sign these things. (Year 5, Male Student)

    it is good for me I think because I tend to shy away from practical stuff cos Im a bit...under confident so I think it's good that there's something that sort of...makes me do it. (Year 5, Female Student)

    Take Home Message

    A Practical Skills Log enables students to legitimately ask placement

    site HCPs for assessment and feedback in practical skills. Students need to be well informed about the purpose of the PSL and assessors

    have a professional responsibility to ensure they engage with students

    to enable them to learn and be assessed in practical procedures in the

    health care environment.

    Figure 3