LINESof CommuniCation

may/June 2013 Volume 29 • no. 3

Michele Emerick and her daughter, Kelsey, turned to CAP COM for lending options to make college dreams a reality.

Dreams can come true

Teen volunteersProfiles of our making a Difference award winners. 7

Life in paradise Enter for a chance to win a trip to atlantis, Paradise island in the Bahamas. 5

Best in the region

CaP Com wins prestigious local honors. 3

Great discountsSave at local companies with our valuable member Discounts. 11

Events monday, June 10 foundation golf event. 8

Sunday, aug. 11 Great Escape funday. 9

Lines of Communication is published bimonthly exclusively for CaP Com

federal Credit union members.

MELISSA CLEMENT Director of Strategic marketing

and innovation

LAUREN REAMON marketing office administrator

JIM O’CONNELL marketing Specialist

DEBORAH COLLINS-RAPP marketing Specialist

ELI FANNING Editor

LAURA REYNOLDS Designer

WILLOW DANNIBLE marketing associate

the Supervisory Committee is the members’ representative. Please

address any situations you feel were not handled to your satisfaction by

the Credit union to: Supervisory Committee, P.o. Box 11279,

albany, nY 12211-0279.

Credit unionCalendarMAY Tuesday, May 14 most branches and drive thrus open at 8:30 a.m. due to company-wide staff training. north Greenbush, Brunswick and Glenmont Branches open at 8:45 a.m. and the Glens falls Branch opens at 9 a.m.

Saturday, May 25 & Monday, May 27 Branches closed in observance of memorial Day.

JUNE Wednesday, June 5 CaP Com Crusaders baseball starts at 8 p.m. at ValleyCats stadium. admission is free.

Monday, June 10 CAP COM Cares Golf Tournament Save the date for our fun annual charity golf tournament.

Tuesday, June 18 main office and Latham close early at 3:30 p.m. other branches close at 3 p.m. for staff training.

JULY Thursday, July 4 Closed for independence Day.

Federally insured by NCUA

Contents3 News from CAP COM Credit union news and updates.

4 Dreams can come true CaP Com helps one family pay for college.

5 Life in paradise Enter for a chance to win a trip to atlantis, Paradise island in the Bahamas.

6 School Banker videos Parents and kids: Get your smartphone and make a video!

7 Making a Difference Honoring teens who volunteer.

8 Our Foundation upcoming events and scholarship winner.

9 Great Escape make plans for the Great Escape.

10 CAP COM Financial Retirement tips and workshops.

11 A deal on your terms Car Buying Experts to find your next car and negotiate a deal.

12 Banking any time Easy-to-use tools for banking anywhere and any time.

President/CEO’s MessageCaP Com will celebrate its 60th birthday in may. the Charter Certificate for the Capital District telephone Employees federal Credit union was approved on tuesday, may 19, 1953. We started with 42 members and $6,901 in deposits. today, CaP Com has more than 100,000 members and $2 billion in assets among the Credit union and its subsidiaries.

from day one in 1953, we’ve been committed to helping families get ahead. it’s fitting that this newsletter features the Emerick family, of Colonie. our Home Equity Loans are helping the family bring daughter Kelsey’s college dreams to life. Kelsey’s mom, michele, grew up in albany and is a longtime CaP Com member. michele says that “CaP Com is the best” because we’ve been there for her at every stage of life. You can see in these pages how we help people at all stages of life. We have extended our atm fee reimbursement policy for Young adults from age 22 up to 25. Young members can use any atm at home or abroad for free!* for others who may be making retirement plans, you’ll get smart advice on Page 10.

You can also see how we support the communities and neighborhoods beyond our branches. on Page 7, read about three local teen volunteers who won our making a Difference awards. Young volunteer Joseph Garry helped improve the landscape around an american Legion post in Delmar. Joseph tells us: “i feel like i made a lasting impact on our community.” i invite you to discover how CaP Com can make a big difference in your life. Visit, call or check out our website to discover full-service banking including Web and mobile Banking, unmatched service and an institution dedicated to the Capital Region community. We may be celebrating our 60th birthday, but we’re just getting started.

Paula a. Stopera President/CEo

2 | may-June 2013

CAP COM is making a difference beyond the walls of our branches.

*CaP Com will reimburse members with a Young adult Checking account (ages 15-25) for any atm surcharge or foreign transaction fee. members ages 15-17 must have a joint owner age 18 or older.

Earn extra points with your carduse your CaP Com ViSa® Credit Card for purchases and earn CU Rewards Points.1 Redeem points for airline miles, gift cards or merchandise. the new CU Rewards Mall gives you bonus-point offers and special discounts from top national retailers. See your Rewards by visiting www.curewards.com. Call, click or visit a branch to get your Credit Card today!

Printed on 100% recycled paper with 30% post-consumer waste.

1Bonus points vary by merchant. Visit www.curewards.com for a list of merchants and corresponding bonus point offers. Offers and availability subject to change without notice. Points earned through the CU Rewards Mall will be added to total redeemable point balance and will assume the expiration period set on for CU Rewards.

may-June 2013 | 3

CaP Com will soon begin work on a new financial Center located near our main office in the Wolf Road neighborhood. Construction is slated to start this spring on 11 acres of land at 4 Winners Circle, located near the Crossings Park. the new three-story building will feature a main Branch and Drive thru and will be less than a mile from our Computer Drive East location.

“our main office and mortgage Division are nearly bursting at the seams. Right now, our primary goals are to plan for future growth and meet the needs of our members. that’s part of the reason we are so excited to be staying in the neighborhood,” said CaP Com President/CEo Paula a. Stopera. CaP Com moved to Computer Drive East in 1988. the Credit

union then had $110 million in assets and 25,000 members. CaP Com now has assets of more than $2 billion, more than 100,000 members and several subsidiaries. the financial Center is set to open in the summer of 2014 and will be home to Homeowners advantage mortgage Division, old Heritage title agency, CaP Com financial Services and our foundation.

A new era set to begin

it seems like movie award season at CaP Com and we need to make a big thank-you speech to our supporters. CaP Com was voted Best Credit union and Best in overall Customer Service in the may issue of Capital Region Living Magazine. CaP Com won Best in Service in 2012 and captured the Best Credit union award for the first time this year. We’d like to thank all those who helped us win these great awards by voting for us!

in late april, CaP Com was named the #1 medium-sized local company in the Times Union’s top Workplaces annual survey. in addition, President/CEo Paula a. Stopera was ranked as one of the top three CEos in the Capital Region, based on survey results. these awards are proof positive that CaP Com’s outstanding customer service and hard work are recognized and appreciated by our members and fellow employees.

Voted #1 in the Capital Region

Thank you!

Play ball

Join us in June at The Joe for CAP COM Crusaders baseball

the CaP Com Crusaders baseball team will make another run at the Capital Region Series championship in June. We invite all CaP Com members and their families to join us and cheer on the team. admission is free and our fans will get a voucher for a free hot dog, soda and chips!

Game #1 vs SEFCU Wednesday, June 5 at 8 p.m. (Stadium opens when another game begins at 5:30 p.m.) tri-City ValleyCats’ Joe Bruno Stadium at Hudson Valley Community College

the Capital Region Series involves several financial institutions. the Series is organized each year by the ValleyCats to support the new York-Penn League Charitable foundation, which completes baseball field renovation projects in the Capital Region. See Page 7 for details on CaP Com’s annual ValleyCats Bat Boy/Bat Girl Sweepstakes. Enter before may 24 to win a spot on the team and four premium tickets for your family at one of 35 home games starting June 17. Visit a branch and enter to win today!

may-June 2013 | 3

Buying your

4 | march-april 2013

*Annual Percentage Rate. Mortgages in New York State only. All Line-of-Credit loans require a minimum initial advance of $5,000 and a minimum limit of $10,000. The rate quoted is based on a loan-to-value up to 70% in first mortgage position. Other rates/terms available. Sample payment for 2.99% Annual Percentage Rate for 5 years is $17.97 per $1,000. Sample payment for 2.99% Annual Percentage Rate for 10 years is $9.65 per $1,000. Sample payment for 3.24% Annual Percentage Rate for 15 years is $7.02 per $1,000. Sample payment for 4.99% Annual Percentage Rate for 20 years is $6.59 per $1,000. Rates were effective 4/20/13 and are subject to change without notice. New York State Mortgage Tax and county filing fee will apply. Additional closing costs may apply. Credit Union membership required. CAP COM FCU NMLS Identifier: 401261. **If credit qualified.

Start the conversationthe Emerick family is making college dreams come true. find out what our Home Equity Loans can do for you and your family!

5-year term at 2.99%aPR* 10-year term at 2.99%aPR* 15-year term at 3.24%aPR* 20-year term at 4.99%aPR*

Low fixed rates Lock in your limited time low rate and enjoy unique withdrawal periods of up to four years and loan limits up to $200,000.**

Minimal closing costs Get your refi with low closing costs and no escrow. We even pay for the appraisal!

Fast and easy closing our Home Equity Loans feature same-day approval with no branch visit needed to close the loan.

No pre-payment penalty Pay off the loan at any time with no fees.

• Call (518) 458-2195 ext. 2924• Apply online at www.capcomfcu.org• Visit a convenient branch

Dreams cancome trueKelsey Emerick is looking forward to September. that’s when she’ll start a six-year program at the albany College of Pharmacy. “i want to help people. a pharmacy degree gives me a lot of options to do that,” said Kelsey, now a senior at Colonie Central High School. after gaining admission to the College of Pharmacy, Kelsey’s parents, michele and Steven, were excited, proud

and a bit nervous. they needed a smart plan to help pay tuition. michele is a longtime CaP Com member and knew the Credit union could help. the family secured a Home Equity Loan and an academic advantage Loan. “CaP Com is the best. they’ve helped us do so much, and now we have a chance to make Kelsey’s career dreams a reality,” michele said.

4 | may-June 2013

Getting your financial statements electronically can save you more than paper cuts, according to Consumer Reports Money Adviser magazine. While going paperless may not be best for everyone, getting your CaP Com statements and notices electronically offers reduced clutter, more convenience and environmental benefits, according to the magazine.

Download and save Don’t simply look at statements and notices on the web. Download and save statements to your computer for safekeeping and future reference.

Create a filing system Prevent your computer desktop from becoming a cluttered mess by setting up a system of folder and file names.

Save confirmations Whether you’re paying a bill, making a deposit, transferring cash, or performing other financial transactions on the web, save copies of all electronic confirmations.

Tips for managing paperless

statements

SMART GREEN

may-June 2013 | 5

apply for a new Home Equity Loan, auto Loan or open a new CaP Com ViSa® Credit Card between may 13 and June 30 to be automatically entered for a chance to win* a trip to atlantis, Paradise island in the Bahamas. the trip includes travel for four, round-trip airfare, $4,000 cash, and five-nights accommodations at atlantis Royal towers Hotel.

*Live Life Atlantis, Paradise Island in the Bahamas Sweepstakes Rules. No purchase necessary. Must be CAP COM FCU members, 18 or older to enter. Limit one entry per application with maximum of three entries per household. Employees of CCFCU and its subsidiaries, its volunteers and their families are not eligible. IRS regulations may require that prize winnings be reported as income. If prize is not claimed within 7 days of written notification, it will be forfeited. Void in FL & RI and wherever else prohibited by law. Subject to complete Official Rules with alternate means of entry at: www.capcomfcu.org/livelife.

* While many Mortgages are serviced locally there may be instances where this is not the case. Our Mortgage experts can provide you with information regarding the servicing of your particular loan. Mortgage products are offered by our Mortgage Team, Homeowners Advantage, which is an independently incorporated subsidiary of CAP COM FCU. Mortgages in New York State only. Representative payment example for a conventional 30-year 3.625% fixed rate mortgage with a 3.684% Annual Percentage Rate is $4.59 per $1,000 borrowed. Rates are subject to change. Many other term, rate, and down payment options are available so please contact our Mortgage Team for additional details and opportunities. Home loan interest may be tax deductible. Consult your tax professional about deductibility in your situation. HOA is a Licensed Mortgage Banker - NYS Dept. of Financial Services. HOA NMLS Identifier: 290363. CAP COM FCU NMLS Identifier: 401261. Principal Address: 453 New Karner Road, Albany NY 12205.** #1 in residential Mortgages in the Capital Region based on Capital District Business Review list published on Feb. 15, 2013.

Home buying starts with us. Keep your loan close to home with local appraisal, underwriting and servicing.* there is no application fee and our mortgage experts will walk you through the entire process. Call us to get pre-qualified and discover a mortgage you can afford.

• financing up to 97% of the purchase price.• mortgage options with no Pmi or escrow.• Great rates with mortgage solutions to meet your needs.• Down payment assistance for first-time homebuyers.

On your way to a new home

Call today to get started!• (518) 458-2195 ext. 3129• www.capcomfcu.org• Visit any branch

paradise

Get started today! • Call (518) 458-2195 ext. 2924 • www.capcomfcu.org • Visit any branch

We’re giving away a trip to

may-June 2013 | 5

**

6 | may-June 2013

We are always looking for great School Banking storytellers and now we’re giving all our School Bankers a chance to be a star. You never know, your child could be the star of our next tV commercial. We invite parents to visit our facebook page and get involved in our School Banker Video Contest. Just record and submit a video up to 45 seconds showing your School Banker talking about

why they love School Banking or CaP Com’s Youth Programs. CaP Com will show School Banker videos in this facebook gallery for members to vote on through may 31. the top 10 videos by vote totals will win a $50 ViSa® Gift Card and be entered into a drawing for a chance to win a $500 VISA Gift Card. all School Bankers who submit a video will be sent a special thank-you package.

School Banker Video Contest

Be a star!View or submit videos by clicking on the School Banker Video Contest app on our facebook Page at www.facebook.com/capcomfcu.

to view or submit videos in the Contest, you will be asked to “like” CaP Com’s facebook page.

the School Banking Program teaches kids to save by making deposits at school. But, it’s not always kids who need help. Parents can also benefit by taking another look at saving for the future. that’s where CaP Com can help. Below, you’ll find several great tools for helping families to get ahead.

529 Savings Plan* Set up a tax-advantaged new York State 529 College Savings Plan for a child at any age. it’s a great savings tool and we’ll set it up for you.

CertifiKID** Secure your child’s savings in a CertifiKiD. Your child’s money will grow faster than in a regular Savings account and you can add money regularly any time

throughout the term. What’s more, there is no minimum balance when you use payroll deductions.

Special Club Accounts Save automatically with payroll deductions and make withdrawals at any time without penalty. With popular options like our Holiday Club accounts, you can keep a balance of just $100 to earn dividends.

Certificates Grow your money over time with a Certificate. if you are saving for long-term goals, then a Certificate is just what you’re looking for. What’s more, our 21-month allowance Certificate** allows one penalty-free withdrawal.

*Section 529 plans are established and maintained by state governments or agencies or eligible educational institutions. Contributions must be kept in a qualified trust in order to be treated as a qualified tuition program. You should consider a 529 Plan’s fees and expenses such as administrative fees, enrollment fees, annual maintenance fees, sales charges, and underlying fund expenses, which will fluctuate depending on the 529 Plan invested in and the investments chose within the plan.**Penalty for early withdrawals. available in 18- or 36-month term. **one withdrawal of any amount may be taken penalty-free throughout the term of the certificate. after that, maximum withdrawal without penalty is $2,500. a minimum amount of $5,000 is required to open the certificate. $500 minimum to earn aPY.

Smart parents save early!

See facebook app for additional details. Sweepstakes Rules: no purchase necessary. must be 18 or older to enter. CCfCu employees, volunteers and their families are not eligible. iRS regulations may require that prizes/winnings be reported as income. Gift card winners are responsible for using gift cards before expiration date. if not used before the expiration date, the gift will be forfeited. all prizes not claimed within 30 days of written notification will be forfeited.

NEW: No ATM fees up to age 25!CaP Com has extended the age limit for atm fee reimbursements. that means members age 25 or younger can now use any atm at home or abroad for free!* With a Young adult Checking account and ViSa® Debit Card, young people age 15 - 25 get fREE access at any atm!*

use Direct Deposit for fast access to paychecks. Parents can use joint CaP Com accounts to make fee-free transfers online! it doesn’t end there. our Checking accounts feature free checks, mobile Banking**, Remote Deposit** and Web Banking.

*CaP Com will reimburse members with a Young adult Checking account (ages 15-25) for any atm surcharge or foreign transaction fee. members ages 15-17 must have a joint owner age 18 or older. **Data charges may apply. Eligibility requirements apply. See www.capcomfcu.org/remotedeposit for details.

Open a

Youth A

ccount

today

MAYValleyCats Bat Boy/Bat Girl Sweepstakes Enter before may 24 to win* a spot on the team during one of 35 home games starting June 17 at Joseph L. Bruno Stadium in troy. Visit a branch and enter to win: • Premium Box tickets for a family of four. • a tri-City ValleyCats baseball cap and t-shirt. • a pregame photograph with the players. • an introduction to the crowd. • a seat in the dugout and a chance to be a bat boy/girl.

*one entry per person. no purchase necessary. 35 winners will be chosen branch-wide on may 27. Winners must be between the ages of 9-18. Each winner will receive an award letter from the ValleyCats that specifies the game date awarded to the winner. CCfCu employees, volunteers and their families as well as ValleyCats employees and their families are not eligible to win.

JUNESummer Reading Program Kids in grades K to 12 earn up to $15 ($3 per book)* by reading up to five books between June 14 and Sept. 14.

Book entry guidelines • ages 4 to 8 submit a drawing of a scene or the cover. • ages 9 to 12 submit a 50-word written summary. • ages 13 to 17 submit a 100-word written summary.

making Reading Program submissions: Submit a signed entry form with each set of entries. find forms and more details here: www.capcomfcu.org/readingprogram.

Making a Difference

*CertifiKiDs are special 18- or 36-month savings certificates. add money at any time and save for the future. ask us about setting up a CertifiKiD for a child or grandchild today!

Youth CalendarOur annual Making a Difference Awards celebrate young

Capital Region volunteers who embody the credit union philosophy of “people helping people.”

Pascale Stain

Joseph Garry

Stephanie Kebart

Helping immigrants Pascale Stain is a junior at the Emma Willard School and a pioneering volunteer at an immigrant and refugee support center in albany. She volunteers in the children’s program at Refugee and immigrant Support Services - Emmaus (RiSSE), a family-based center that helps immigrants build sustainable lives. Pascale led a garden project that culminated with children planning and cooking a meal for a new refugee family. “the kids built and cultivated their garden and used the vegetables for meals at RiSSE and to welcome the new family. the kids beamed with pride and that made me happy,” Pascale said. Pascale won first place and earned a $1,000 CertifiKiD.*

A lasting impact Joseph Garry is a junior at Bethlehem High School and an accomplished Eagle Scout. as part of his Eagle Scout Service Project, he planned and implemented a project to revitalize a 5,000-square-foot area around the american Legion Post on Elsmere avenue in Delmar. under Joe’s direction, volunteers cleared and prepared overgrown land and planted more than 600 plants. “the Elsmere avenue project was so much fun. i feel like i made a lasting impact on our community,” Joseph said. Joseph earned second place and won a $500 CertifiKiD.*

Living healthy Stephanie Kebart is a senior at Shenendehowa High School and a devotee of healthy living. Stephanie designed a fun and effective exercise program to teach girls about healthy lifestyles. Stephanie researched healthy eating habits and disease prevention to create the program. Stephanie and her Girl Scout troop took the program to local organizations. “this is something that girls can take with them for a lifetime. i believe eating healthy and getting regular exercise are a big part of being happy in life,” Stephanie said. Stephanie, who will pursue a career in physical therapy at Russell Sage College next fall, earned third place and won a $300 CertifiKiD.*

may-June 2013 | 7

8 | may-June 2013

Warmth of Winein march, CaP Com was proud to continue its role as presenting sponsor of the Warmth of Wine fundraiser to benefit Colonie Senior Service Centers. the event raised more than $55,000 to help local seniors on fixed incomes with the cost of home heating. more than 415 people, including CaP Com volunteers, gathered at the Century House to support our senior citizens. the CaP Com Cares foundation has committed an additional $25,000 to umbrella of Colonie Program, which helps seniors remain independent by assisting with the high cost of heating their homes.

Bowl-a-thonCaP Com staff and volunteers got their bowling shoes on to help support the foundation’s year-round community projects. more than 200 bowlers gathered on a Sunday in march at uncle Sam Lanes in troy for the second year in a row. “the commitment and generosity of our staff is at the heart of all our charitable efforts. We raised nearly $4,500 and everyone had a great time,” said foundation administrator theresa Petrone.

Get your tee time!Join us at the CaP Com Cares foundation’s 18th annual Charity Golf tournament and help raise money to support our community outreach and scholarship programs.

CAP COM Cares Golf Tournament

monday, June 10 starting at 10 a.m.

Wolferts Roost Country Club, albany

Register to play or sign up as a sponsor!

theresa Petrone foundation administrator (518) 458-2195 ext. 3553 tpetrone@capcomfcu.org

In March, CAP COM recognized employees with TOP Awards for outstanding efforts in support of members and fellow employees.

In the spotlight

the late art Goedeke was a longtime Credit union member with a passion for computer science and information technology. in 2006, his family set up an annual memorial scholarship of $2,000 to help a student with similar career aspirations. this award is given to a CaP Com member who is pursuing an undergraduate degree in computer science or information technology. the 2013 winner of the Art Goedeke Scholarship is Matthew Bytner, of Colonie Central High School. matthew plans to study computer science at Hartwick College in oneonta, n.Y. next fall. matthew was honored at our annual meeting. CaP Com President/CEo Paula a. Stopera and members of the Geodeke family presented matthew with the award.

Art Goedeke Memorial Scholarship

TOP CUSO Donna Curtin mortgage underwriter mortgage Division 3 years of service

TOP Service Danielle Carusone Executive Services Specialist main office 24 years of service

TOP Support Lynda Messitt Lending Support associate main office 14 years of service

TOP Sales Chris Caradori financial Service associate Colonie Branch 5 years of service

Leadership Awards Brian Tramontano manager of advisory Services CaP Com financial Services 1 year of service

Mike Shoen internal audit manager main office 6 years of service

Danielle

Lynda

DonnaBrian

Mike

Chris

Clifton Park food Court, Clifton Park Center

SURCHARGE-FREE ATMs Sum networks and Co-oP atms

STEWART’S SHOPS ATMs use any Stewart’s Shops atm for just $1 per withdrawal.*

Locate atms at www.capcomfcu.org or with our mobile Banking apps.

At a glance Hours & Locations

*Initial fee is $2 and CAP COM will reimburse members $1 for each withdrawal within 24 hours.

MSG & data rates may apply.

CCfCu Phone (518) 458-2195

CCfCu toll free (800) 468-5500

CCfCu fax (518) 458-2261

touch-24 (518) 458-8986

touch-24 toll free (800) 634-2340

Monday to Wednesday Lobbies 8:30 a.m. - 4:30 p.m. Drive thrus 8 a.m. - 5 p.m.*

Thursday and Friday Lobbies 8:30 a.m. - 6 p.m. Drive thrus 8 a.m. - 6 p.m.*

Saturday Lobbies 8:30 a.m. - 12:30 p.m. Drive thrus 8:30 a.m. - 12:30 p.m. *See Early Drive thru Hours below.

See Glens falls hours at right.

EARLY DRIVE THRU HOURS Monday to Friday main office & Latham 7:30 a.m.

Phone

Branch hours

Branch and ATMsAlbany (main office and mailing address)

18 Computer Drive East albany, nY 12205-1168

Brunswick 799 Hoosick Road

Clifton Park 1744 Route 9

Cohoes 219 ontario Street

Colonie 341 new Karner Road

Glenmont 384 Bender Lane

Glens Falls 8 Glens falls tech Park mon. - fri. 8:30 a.m. - 4:30 p.m. Closed for lunch daily 10:45 a.m. - 11:30 a.m.

Latham 4 Century Hill Drive

Niskayuna 582 Balltown Road

North Greenbush 233 Route 4

Web and Mobilewww.capcomfcu.org Secure Web Banking with mobile Banking and Remote Deposit apps for iPhones and android devices.

Dial **4CAPCOM Dial **4CaPCom (**422-7266) on your smartphone to instantly connect to all of our mobile services.

ATMs

may-June 2013 | 9

Summer at Great Escape

the Dil family, of Watervliet. Parents Rob and Hope took boys nolan and mason on some of the Great Escape’s best rides.

Stop in at any branch to purchase discount tickets to the Great Escape & Splashwater Kingdom in Lake George. Season passes are $52.99 and are on sale through June 1. Save $10 plus tax off the regular price* of a season pass. Purchase any Day tickets through aug. 31 for $34 and save almost $19** per adult ticket.

Great Escape funday Sunday, aug. 11Join us at the Lake George park. See our website and July newsletter for ticket sale details.

*Per-ticket price for purchase of 1-3 season passes. **Based on price for General Admission ticket purchased at the Great Escape.

CAP COM Financial Services

Rock your retirement

Talk with us!Call CaP Com financial Services at (518) 782-0209 and set up a meeting. our financial advisors are salaried, non-commissioned professionals who provide unbiased retirement, insurance and estate planning for our members.

CAP COM Financial Services and CAP COM Investment Services - Securities offered through LPL Financial, Member FINRA/SIPC. Annuities offered through LPL Financial or its licensed affiliates. A Registered Investment Advisor, CAP COM Financial Services is a division of CAP COM Federal Credit Union. CAP COM Financial Services and CAP COM Federal Credit Union are not registered broker dealers and are not affiliated with LPL Financial. Financial planning, tax planning and insurance products offered through CAP COM Financial Services, LLC, a Registered Investment Advisor. LPL Financial Representatives offer access to Trust Services through The Private Trust Company, N.A., an affiliate of LPL Financial.

Not NCUA Insured May Lose Value No Credit Union Guarantee

Provide more for loved ones

Retirement Bound Workshop

10 | may-June 2013

maybe your retirement is a relaxing life in florida. or, maybe it’s your time to perfect the electric guitar. Whatever your retirement dreams are, you’ll need to work hard and stick to a plan to make them come true. Whether you are just starting or you are well into your career, these simple tips may help. “as independent financial advisors who help clients pursue retirement goals, we use guidelines like this every day,” said Steve massey, Director of investment Services at CaP Com financial Services.

Tips for your working years a smart first step is to do a “ballpark estimate” of your retirement income needs. You’ll need to

account for income from sources such as Social Security, pensions and personal investments, as well as projected expenses. Calculating your

income needs will let you

know how much you may need to

accumulate to fill gaps.

With Social Security, you should be receiving a personal statement of estimated benefits each year and can visit www.ssa.gov for more. for information about your pension, 401(k)s and other employer-sponsored retirement benefits, inquire with your company’s human resources department. fortunately, there are many ways to make the most of your savings and investments. Starting early and contributing as much as possible to employer-sponsored retirement plans and iRas may help you accumulate more money. after you have a portfolio in place, deciding how to divide your money among stocks, bonds and cash is critical. the allocation should be based on your financial goals, tolerance for risk and time horizon.

Retirement Bound You should consider the possibility of outliving your money in retirement. it is essential to determine an

appropriate annual withdrawal rate. this rate will be based on your overall assets, investment income, the

estimated length of your retirement, and an assumed annual rate of inflation.

another consideration: after age 70½, you will have to begin taking required minimum

distribution, or RmD, from some tax-deferred retirement accounts, including traditional iRas. Preparing for this in advance may help reduce your tax burden—especially if your annual RmD pushes you into a higher tax bracket. our Retirement Bound Workshop or consultation with our financial advisors is a good first step toward building a plan that works for you.

What will your retirement look like?many people approaching retirement say they expect to keep working past traditional retirement age to earn extra income and maintain employer benefits. Planning is the key to a bright future and our financial advisors can help. Join us at one of our complimentary Retirement Bound Workshops.* Learn about the five important steps you can take now to help pave your way to a happier retirement.

Retirement Bound Workshops

Thursday, June 13 - Registration begins at 5:30 p.m.

Dinner starts at 6 p.m. and the Workshop is from 6:30-7:30 p.m.

Tuesday, June 25 - Registration begins at 5:30 p.m.

Dinner starts at 6 p.m. and the Workshop is from 6:30-7:30 p.m.

Workshops held at the Hilton Garden Inn at 235 Hoosick Street in Troy.

To RSVP, call Vicki Vielkind at (518) 782-0209 or e-mail vvielkind.capcom@lpl.com by friday, may 31. Seating is limited so reserve your seat today! *there is no guarantee that the strategies discussed will be successful.

a Single Premium Life insurance Policy can play an important role in providing for your loved ones.

at CaP Com financial, our policies may help: • Counter losses you may have already experienced. • avoid future losses from market volatility. • Potentially increase the value of your legacy. • Deliver a strategy1 for a secure future.

use your assets to purchase a Single Payment Life insurance Policy with a guaranteed death benefit2 that exceeds or equals your intended legacy. if you are age 55 or older, talk with us today about a policy.

1there may be tax implications as a result of selling assets within an investment portfolio. if contemplating this strategy, it is important to understand that life insurance is a long-term strategy to meet particular needs and liquidity may be affected. You should consult with us about the tax and legal implications of your situation. Life insurance policies contain fees and expenses, including cost of insurance, administrative fees, premium loads, surrender charges and other charges or fees that will impact policy values. all guarantees within the policy are based on the claims-paying ability of the issuing company. the death benefit protection offered by a life insurance policy can be a key component of a sound financial plan. 2 Riders are additional guarantee options that are available to an annuity or life insurance contract holder. While some riders are part of an existing contract, many others carry addition fees, charges and restrictions, and the policy holder should review their contract carefully before purchasing.

This material was prepared by McGraw-Hill Financial Communications.

may-June 2013 | 11

>> Member Discounts

All Dawgs Training

Apply online 24/7!• Call (518) 458-2195 ext. 2924 • www.capcomfcu.org• Visit any branch

Enjoy these special offers** from local companies by paying with a CAP COM VISA® Debit or Credit Card.

Get 10%1 off group obedience training classes at all Dawgs training, located in troy.

Buenau’s Opticians

Enjoy 20%2 off eyeglasses and 10% off eye exams at Buenau’s opticians in Delmar.

Spa Broadway at White Sands Massage

Get 10%3 off massage therapy, nail care, spa packages, body treatments, and skin care.

need a new car but dreading the hassle? We can help. and, we can help you save! CaP Com is now offering a low rate of 1.99%aPR* for auto Loans up to five years. that’s a 1.99%aPR fixed rate on vehicles with model years from 2010 to 2014. our Car Buying Experts can find your car, negotiate the best price and secure the best trade-in value. Just call and ask, we’ll take care of everything.

Here is how it works: • tell us the type of vehicle you want. We’ll shop car dealerships near you.

• We’ll negotiate the best price including trade-in value. then, we’ll schedule a test drive.

• We’ll track down all your rebates and incentives so you save every dollar possible.

also, Car Buyers can help you look into leasing options including CaP Com’s Driving Sensetm**, a low-payment alternative to leasing with fewer restrictions and no hidden costs.

It’s that easy!

dealGet a

on your terms

Car Buyers Helpline is an independently incorporated subsidiary of CAP COM Federal Credit Union.* Annual Percentage Rate. Rate available on new loans only and not on existing CAP COM Auto Loans. All rates quoted are for individuals with excellent credit who select our Automatic Payment Plan and higher rates may apply. Individuals with less than excellent credit and/or who do not select our Automatic Payment Plan may be offered a higher rate. Rates are accurate as of 4/15/13 and are subject to change without notice. Visit our website or contact us for rates and terms. **Driving Sense is offered through a partnership between CAP COM FCU and the Auto Financial Group.

3offer cannot be combined with any other discounts, used for products or combined with gift certificate purchases.

2offer not valid with vision insurance. no other discounts apply.

**Member Discount offer details vary by vendor. Program effective as of 2/1/10 and updated as of 4/15/13. Credit Union does not endorse or guarantee the products or services of Member Companies and is not liable for consequential direct or indirect damages which may result from the purchase of a good or service. Previous purchases excluded. Program subject to change or cancellation without notice.

1use coupon code CaP Com.

PRSRT STD U.S. Postage

PAID Albany, NY Permit #186

18 Computer Drive East Albany, NY 12205-1168

CaP Com’s easy-to-use tools for banking at any time.

on your smartphone

our Mobile Banking* App delivers account balance, history, transfers, bill pay options and an atm locator. our Remote Deposit* App lets you make check deposits using your smartphone. Download the iPhone® or android apps today.

Tip: Download Mobile Banking Apps from Apple’s App Store or Google Play. Or dial **4CAPCOM (**422-7266) to connect to all of our mobile services.

on your home phoneon your computer

Connect-24 Web Banking lets you see all account balances, up to 12 months of transaction history and a dashboard

view of your finances. You can pay bills or transfer funds among accounts and make loan payment transfers and add-ons. View or print canceled checks and get e-mail alerts based on preferences you create.

Branch ATMs

make fee-free ATM deposits and cash withdrawals at any time of day at many of our branches. make deposits at atms found at these convenient branches: main office, Brunswick, Colonie, Clifton Park, Cohoes, Glenmont, Latham, niskayuna and north Greenbush.

Tip: Use our Branch & ATM Finder at www.capcomfcu.org to find all our fee-free ATMs.

timeany

Tip: Log in to Connect-24 at www.capcomfcu.org.

CaP Com’s enhanced Touch-24 home banking system offers convenient 24/7 account access over the phone. Choose from touch-tone or Speech Recognition account access. to use touch-24’s convenient Speech Recognition system, find a quiet place to use the system and access your account.

Tip: Call the Touch-24 home banking system at (518) 458-8986 or (800) 634-2340.

*MSG & data rates may apply. For Mobile Banking, eligibility require-ments apply. See www.capcomfcu.org/remotedeposit for details.

12 | may-June 2013