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LiftMedia TFT LCD Display, Music and Announcement System for Lifts USER MANUAL Date of Document 07/2010 Document Version V1.0 Hardware Version V1.3 Firmware Version V100715 LiftMedia Designer Version V1.037

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Page 1: LiftMedia - wittur.com

LiftMedia TFT LCD Display, Music and Announcement System for Lifts

USER MANUAL

Date of Document 07/2010 Document Version V1.0 Hardware Version V1.3 Firmware Version V100715 LiftMedia Designer Version V1.037

Page 2: LiftMedia - wittur.com

ARKEL Elektrik Elektronik Ltd. Şti. www.arkel.com.tr

07/2010 2 LiftMedia

CONTENT

1. Introduction .................................................................................................................................................................. 3

1.1. Functions ................................................................................................................................................................. 3 1.2. Technical features ................................................................................................................................................... 4

2. System Components ...................................................................................................................................................... 6

3. General Overview and Electrical Connections .......................................................................................................... 7

3.1. Liftmedia-P ............................................................................................................................................................. 7 3.1.1. LiftMedia-P General Overview ....................................................................................................................... 7 3.1.2. Liftmedia-P Electrical Connections ................................................................................................................ 8 3.1.3. Liftmedia-P Paralel Mode Input Signals ......................................................................................................... 9

3.2. Liftmedia-S ........................................................................................................................................................... 10 3.2.1. Liftmedia-S General Overview ..................................................................................................................... 10 3.2.2. Liftmedia-S Electrical Connections .............................................................................................................. 10

4. Adjustment .................................................................................................................................................................. 11

4.1. Viewing angle adjustment ..................................................................................................................................... 11 4.2. Time, Date and Input Mode Settings for LiftMedia-P .......................................................................................... 12

5. Required Components ................................................................................................................................................ 13

6. SD-Card Content ........................................................................................................................................................ 13

7. LiftMedia Design Process ........................................................................................................................................... 14

8. To Start The Design .................................................................................................................................................... 14

9. LiftMedia Designer Software Usage .......................................................................................................................... 15

9.1. Menu bar ............................................................................................................................................................... 15 9.2. Screen components ............................................................................................................................................... 16

9.2.1. Display components ...................................................................................................................................... 16 9.2.2. Sound designer .............................................................................................................................................. 17 9.2.3. General Settings ............................................................................................................................................ 18

10. Compiling the Project and Transferring Data to LiftMedia ................................................................................. 19

11. Firmware Update ...................................................................................................................................................... 20

12. Dimensional Drawings .............................................................................................................................................. 21

12.1. LiftMedia-P ......................................................................................................................................................... 21 12.2. LiftMedia-S ......................................................................................................................................................... 22 12.3. Loudspeaker ........................................................................................................................................................ 22

13. Troubleshooting ........................................................................................................................................................ 23

14. User Manual Revision History ................................................................................................................................. 24

Page 3: LiftMedia - wittur.com

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07/2010 3 LiftMedia

1. Introduction LiftMedia is a TFT LCD display, music and announcement system designed for lifts. LiftMedia Designer is a user-friendly software to customize your displays. With its advanced and flexible graphic user interface, you can set up all display properties including: floor names, floor pictures, direction arrows, logo, background images, special messages, date, time, temperature, voice announcements and audio/video playback.

There are 2 versions of LiftMedia:

LiftMedia-P Operates with parallel interface and CANbus serial communication. LiftMedia-S Operates with only CANbus serial communication (With ARL-500)

Note: Horizontal and vertical screen orientation selection will be set while designing LiftMedia Designer. No hardware changing is necessary. 1.1. Functions

• 5.7", 320x240 pixel, color TFT LCD display. • Video playing capability on a section (about 1/4) of the screen. • High quality music playback. • Voice announcement of floor messages and elevator events (overloaded, out of service, fire alert

etc.). • Video playing capability on a section (about 1/4) of the screen. • High quality music playback. • Voice announcement of floor messages and elevator events (overloaded, out of service, fire alert

etc.). • Displays elevator floor names, floor pictures, direction arrows, logo, background images and other

elevator controller signals (overloaded, out of service, fire alert etc.). • Drop shadow and 3D effect can be added to all elements of the display. • Background images can be changed with user defined time period. • Date, time and temperature displays. • User-friendly visual design software is freely available. • Supports common media file types: mp3, mpeg, avi, wmv, flv, mp4, m4u and wav. • Supports common image file types: bmp, jpeg, gif and png. • All screen, sound, music & video elements are user customizable. • Can be assembled either to the car or to a landing. • Parallel interface (Binary / Gray / Arkel M1 counter) and CANbus serial interface (with ARL-500) • Supports 64 stops with parallel interface and 48 stops with serial interface • Horizontal or vertical orientation possible. • The volume of music and announcements can be adjusted separately. • Backlight can be turned-off after car-light with an adjustable delay (sleep mode feature). • Sound can be muted inside user defined hours. • No connection cables are needed for programming. Just copy the design from your PC to the SD-

Card and insert the card into LiftMedia. • Uses fonts installed on the operating system so that every alphabet is available (Cyrillic, Greek,

Arabic etc.). • Hours of video and music playback with the included SD-Card. Capacity expansion possible with

SDHC card support. • Firmware can be upgraded easily via SD-Card when new versions and new features will be

available.

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07/2010 4 LiftMedia

1.2. Technical features Display properties Screen type 5.7” TFT screen LCD resolution 320 x 240 pixels Viewing area 115.2 x 86.4 mm LCD type TFT, negative Backlight LED, white Viewing angle (horizontal) (Contrast ratio ≥ 10)

+60° / -60° (horizontal axis) +50° / -55° (vertical axis)

Contrast Ratio 400:1 Dot pitch 0.12 x 0.36 mm Backlight Lifetime 50.000 hours

Electrical properties

Supply Voltage Range 15 .. 28VDC (normal operation) 12 .. 15VDC (operation in emergency state, with low backlight)

Supply input

LiftMedia-S 4-pin CANbus plug

LiftMedia-P External supply (Parallel interface) 4-pin CANbus plug (Serial interface)

Power consumption 130-140mA, for 24 VDC (normal operation) 80-90mA, for 24 VDC (standby operation, TFT screen backlight is off)

Signal interface

LiftMedia-S CANbus serial communication (with ARL-500)

LiftMedia-P

Operating modes Parallel interface: Binary / Gray / Arkel M1 counter CANbus serial communication (with ARL-500)

Paralel interface signal voltage

0 - 28 VDC (Logic 1: 4.3-28Vdc, Logic 0: 0-4.2Vdc) (isolated with dual channel opto-coupler)

Parallel interface common signal selection

positive or negative common is selectable with GCOM terminal for G0…G5, 31 and 32 signals positive or negative common is selectable with ICOM terminal for 02, 804, DD, YAN, DEP, 41, 42 and I1 signals

Multimedia features Picture formats bmp, jpeg, gif and png Music/Video formats mp3, mpeg, avi, wmv, flv, mp4, m4u and wav

Video area About ¼ of the screen

Amplifier output 1 Watt, Ro = 8 ohm

Storage capacity Equal to SD-card capacity

Sound Quality 8-bit 30 kHz

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07/2010 5 LiftMedia

Programming and setting

Design interface Creating designs with LiftMedia Designer software Programming interface Transferring the data to LiftMedia with SD-card

Floor support 64 floors with parallel mode operation 48 floors with CANbus serial communication

Orientation selection Determined by LiftMedia Designer software

Operating mode selection

LiftMedia-S Not available (only CANbus mode)

LiftMedia-P Binary / Gray / Arkel M1 counter / CANbus (settings via 2 buttons and menu)

Date & Time settings

LiftMedia-S Not needed (gets from ARL-500 control panel) LiftMedia-P Settings via 2 buttons and menu

Music/video volume adjustments Via trimmer pot. Announcement volume adjustment Via trimmer pot. Screen viewing angle adjustment Orienting the screen by 180o via a jumper at the back of the pcb. Firmware updating Via SD Card

Dimensions and weight properties

Dimensions (width x length x height) TFT display and pcb card together

LiftMedia-S 182 x 123 x 28 mm

LiftMedia-P 182 x 123 x 34 mm

Dimensions (width x length x height) TFT display and pcb card individually

LiftMedia-S pcb 182 x 123 x 16 mm

LiftMedia-P pcb 182 x 123 x 24 mm

TFT display 158 x 109 x 12 mm

The four sides of the 7mm wide breakable sections of the pcb board are included within the dimensions.

Fixing hole diameter (Ø) 4mm

Weight LiftMedia-S 275 g

LiftMedia-P 332 g

Appropriate conditions

Temperature Temperature for operation 0 °C - 50 °C Temperature for storage -10°C - 60 °C

Moisture %0 - %90 (non-condensing)

Page 6: LiftMedia - wittur.com

ARKEL Elektrik Elektronik Ltd. Şti.                                                                                                                                                      www.arkel.com.tr   

07/2010 6 LiftMedia

2. System Components LiftMedia

LiftMedia-S or LiftMedia-P

SD-card The SD-card that is sent with the LiftMedia has 2GB data storage capacity.

This capacity can be increased to 32 GB with SD, SDHC Class-2 or higher SD-cards. With appropriate adaptor, mini or midi memory cards could be used upon request.

SD-card includes the LiftMedia Designer software and a sample project.

Loudspeaker

8ohm/3W, with 2-wire cable

Temperature sensor

with 3-wire cable

CANbus cable (for LiftMedia-S)

4-wire CANbus cable

Battery (for LiftMedia-P)

CR2032 3V lithium battery

After commissioning the LiftMedia, this should be inserted into the battery holder.

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ARKEL Elektrik Elektronik Ltd. Şti. www.arkel.com.tr

07/2010 7 LiftMedia

3. General Overview and Electrical Connections 3.1. Liftmedia-P 3.1.1. LiftMedia-P General Overview

1. +15 .. 28VDC power supply 2. CANbus connection socket 3. Parallel mode inputs 4. Loudspeaker connection 5. Temperature sensor connection 6. SD-Card holder 7. SD-Card 8. Battery holder 9. Menu buttons 10. Music/video sound adjustment trimmer pot. 11. Announce sound adjustment trimmer pot. 12. Viewing angle adjustment jumper 13. Backlight socket 14. Programming socket (authorized use only!)

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13

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6

7

8

9

12

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Figure-1

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07/2010 8 LiftMedia

3.1.2. Liftmedia-P Electrical Connections

*: Inputs signals are dual channel opto-coupled. Positive or negative common is applicable.

Connect GCOM / ICOM to negative if input signals are positive, connect GCOM / ICOM to positive if input signals are negative.

Input modu Input signals

GCOM G0 G1 G2 G3 G4 G5 31 32 41 42 02 DD 804 YAN DEP I1 ICOM

Gray/Binary * M0 M1 M2 M3 M4 M5 31 32 41 42 02 DD 804 YAN DEP I1 *

Arkel M1 (**) * 817 M1 - - - - 31 32 41 42 02 DD 804 YAN DEP I1 *

CANbus CANbus mode is only available with ARKEL ARL-500 controller. These inputs and 24Vdc power supply (100-1000) are not used in CANbus mode. Only CANbus connection is needed.

Figure-2

Tem

p.

Sens

or

100 1000

CANL CANH

PARALLEL MODE OPERATION

Common of signals G0-G5, 31, 32

Floor signal inputs according to input mode

Moving down Moving up

Collecting down Collecting up

Out of service Ding-dong (Floor message triggering)

Overloaded

Fire Earthquake

Car light output

Common of signals 41, 42, 02, DD, 804, YAN, DEP, I1

SERIAL MODE OPERATION

15 .. 28Vdc power supply (+) (-)

CANbus connection 100(+24V): Red 1000 (0V): Black CANL: Green CANH: Yellow

Loudspeaker connection 8Ohm / Min. 0.5W +: Orange, -: Brown

Temperature sensor connection

LiftMedia-P

Sign

als f

rom

lift

cont

rolle

r (M

ax. 2

8Vdc

!)

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07/2010 9 LiftMedia

3.1.3. Liftmedia-P Paralel Mode Input Signals G0 G1 G2 G3 G4 G5

Floor position signals. Up to 64 stops are supported.

Gray/Binary code: 6 inputs are used between G0 (bit 0, LSB) .. G5 (bit 5, MSB).

Arkel M1 counter: 2 inputs G0 (817) and G1(M1) are used. This method can be used for Arkel M1 counting system and counting types which are not supported by LiftMedia (e.g. 7-segment). A signal which counts floors should be connected to M1 and a signal which only gives the bottom floor information (pre-final detector signal) should be connected to 817. When M1 counter mode is used, in case the mains power failures, the position of car cannot be kept in device’s memory. To make the system learn the position of car again, the elevator must be moved to the bottom floor.

31 32

Moving down and moving up signals.

41 42

Collecting down and collecting up signals. Only needed when LiftMedia is used as a hall indicator and collection is done.

DD Ding-dong signal. This signal should be changed for making a floor announcement when car reaches to a floor level.

I1 Car light signal. Car light output must be connected to input I1 (max. 28Vdc) to be able to turn off the TFT backlight after the car light turns off. Making this connection will significantly increase the life of the screen.

02 Out of service signal. 804 Overloaded signal. Only needed when LiftMedia is used as a car indicator. YAN Fire alert signal. DEP Earthquake alert signal.

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07/2010 10 LiftMedia

3.2. Liftmedia-S 3.2.1. Liftmedia-S General Overview

1. CANbus connection socket 2. Loudspeaker connection 3. Temperature sensor connection 4. SD-Card holder 5. SD-Card

6. Viewing angle adjustment jumper 7. Music/video sound adjustment trimmer pot. 8. Announce sound adjustment trimmer pot. 9. Backlight socket 10. Programming socket (authorized use only!)

3.2.2. Liftmedia-S Electrical Connections

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1

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Figure-3

Temp. Sensor

100 1000

CA

NL

CA

NH

CANbus connection 100(+24V): Red 1000 (0V): Black CANL: Green CANH: Yellow

Loudspeaker connection 8Ohm / Min. 0.5W +: Orange, -: Brown

Temperature sensor connection

LiftMedia-S

Figure-4

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07/2010 11 LiftMedia

4. Adjustment 4.1. Viewing angle adjustment To let the users get the best view of LiftMedia display, there is a jumper setting at the back of the board. This jumper setting can make the screen turn by 180o. This setting should be done according to the position of the LiftMedia. You can use the following method to set the viewing angle of LiftMedia:

• Mount the device • Power on the device • Look at the screen in two opposite direction:

a) if LiftMedia is mounted in a horizontal position, look at the screen from the bottom and top side. b) if LiftMedia is mounted in a vertical position, look at the screen from the left and right side.

• If the viewing angle in passengers’ looking direction is: a) better than the other direction, the jumper setting is correct b) worse than the other direction, change the jumper setting and mounting direction of the LiftMedia

Figure-5

Page 12: LiftMedia - wittur.com

ARKEL Elektrik Elektronik Ltd. Şti. www.arkel.com.tr

07/2010 12 LiftMedia

Press&hold ENT for settings Ayarlar icin ENT’yi basili tutun

Time/Saat : 00 :00 Da te /Tar ih : 01 /01/2010 Input /Gir i s : Gray

OK

4.2. Time, Date and Input Mode Settings for LiftMedia-P When LiftMedia-P is energized, time, date and input mode settings should be done. When the “Press&hold ENT for settings” message (see Figure-6) appears on the screen, press&hold “Ent.” button at the back of the LiftMedia.

When “Ent.” button is pressed&hold, Figure-7 appears. On this screen:

• “+” button changes the parameter value. • “Ent.” button changes the item and sets the value.

Time/Saat: Time setting Date/Tarih: Date setting Input/Giriş: Operation mode setting. Gray, Binary, M1 and CANBus.

Note: If LiftMedia-P is connected to ARL-500 lift control system via CANbus serial connection, only setting the “Input” parameter to “CANbus” will be enough. Date and time information is taken from ARL-500 lift controller.

After making the settings, come to “OK” and press the “+” button to save your settings and exit the menu. While working on this screen, when no action is taken for 2 minutes, LiftMedia will automatically exit the menu and go into normal operation without saving the settings.

Figure-6

Menu buttons at the back side of the board

Figure-7

Page 13: LiftMedia - wittur.com

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07/2010 13 LiftMedia

5. Required Components The followings are required to create a design and load it to LiftMedia:

• LiftMedia Designer: The software used for creating a design and making the operation settings of LiftMedia. “LiftMedia Designer Setup.msi” setup file can be found in the SD-card (in the "extras / LiftMedia Setup" folder) or at www.arkel.com.tr website.

• Microsoft .NET Framework: A software package required to run the LiftMedia Designer tool in Windows XP and previous operating systems (comes installed in Windows Vista and 7). If you receive an error while running, you have to download and install this package.

• Audio&Video Codec Pack: A collection of codecs may be needed to play audio and video files. The setup file of “K-Lite Codec Pack” can be found at www.arkel.com.tr website.

• SD-card reader: This is required to read/write the SD-card comes with the LiftMedia. 6. SD-Card Content The SD-card comes with LiftMedia contains the following folders:

• “arkel”: LiftMedia device searches the compiled design in this folder. This folder must exist all the time for LiftMedia to be able to operate. When you create or edit a project, you must compile the project and copy the created folder (named "arkel") replacing this one.

• “extras/LiftMedia Setup”: This folder contains the Windows installer for the LiftMedia Designer software.

• “extras/Sample Project”: This folder contains the default LiftMedia Designer project currently loaded in the SD-Card.

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07/2010 14 LiftMedia

7. LiftMedia Design Process To make the LiftMedia work with the created design, the following steps should be followed:

8. To Start The Design

Before starting to create a project with LiftMedia Designer, it will be helpful to watch the tutorial videos in English voice that can be found at www.arkel.com.tr website. In theses tutorial videos, design creation and compilation with LiftMedia Designer is demonstrated.

In addition you can also download the following files from www.arkel.com.tr before starting the design:

• Sample projects: Sample projects for horizontal and vertical installation. • Sound library: Floor arrival and lift event announcements (in English) • Picture library: Lift event pictures (in English)

LiftMedia comes working with a sample design. The project form of this sample design can be found in the “extras/Sample Project” folder in SD-card. You can copy this project to your computer and make changes to create your own design.

To open a new project, click the “New” button from the “Project” menu bar. There will appear a “screen orientation” window on the screen. If the LiftMedia will be used in horizontal position, “horizontal screen” should be selected, or if it will be used in vertical position, “vertical screen” should be selected.

Legal Notice

The LiftMedia sound and picture libraries are remain the property of Arkel Elektrik Elektronik Tic. Ltd. Sti. These are provided for the use of with the LiftMedia and may not be used for any other purposes.

Please remember to observe copyright laws and regulations. Ensure that you use copyrighted materials (video, music, speech and picture files). ARKEL is not responsible for any file used in the LiftMedia except the files in the sample design folder.

A project is prepared with LiftMedia Designer

The project is compiled

The folder named “arkel” created after compilation is transferred to SD-card

The SD-card is inserted into LiftMedia

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07/2010 15 LiftMedia

9. LiftMedia Designer Software Usage

9.1. Menu bar

1- Project: With this menu tab, you can open new project, open an existing project, save and compile your project.

2- Mode: Screen and sound designer mode selection tab. 3- Settings: Backlight turn-off and sound volume settings. 4- Language: Language selection tab (Turkish and English). 5- New: With this button, you can open a new blank project. 6- Open…: With this button, you can open any LiftMedia project in your PC or computer. 7- Save…: With this button, you can save your project. 8- Screen designer: With this button, you can organize the LiftMedia screen. 9- Sound designer: With this button, you can organize the sounds for your LiftMedia design. 10- Compile project: With this button, you can compile your saved project.

From “Edit mode” menu you can switch between “Display components” and “Static frames” modes. By “Display components” mode, you can add “Floor texts”, “Floor pictures” etc. to the screen and by “Static frames” mode, you can make your components look like in 3dimensional.

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07/2010 16 LiftMedia

9.2. Screen components

9.2.1. Display components

1- Floor pictures: Displays floor pictures 2- Floor texts: Displays floor texts. Uses fonts installed on the operating system so that every alphabet

is available (1, 2, 3… @, #, & … etc.) 3- Direction arrows: Displays direction arrows 4- Time display: Displays time 5- Date display: Displays date 6- Temperature disp.: Displays temperature 7- Video area: Any video can be added to this area. 8- Signal displays: When the lift is overloaded, out of service etc. with this display, any warning sign

could be added to the screen. 9- Zoom settings, while designing your LiftMedia screen. 10- This button shows/hides the borders of the components.

9 1

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07/2010 17 LiftMedia

9.2.2. Sound designer

1- Playlist: You can add music and video files using this tab. 2- Floor arrival announcements: To announce the floor arrivals, any sound can be added to this area.

If more than one sound is added to the same line (“Sound-1”, “Sound-2” and “Sound-3”) the sounds will be announced consecutively.

3- Other announcements: To announce the “out of service”, “overload” etc. alerts, designated sounds could be added to this area.

4- Added videos, sounds and announces could be previewed in this area. 5- Any video, announce and sound data could be searched in your pc or laptop by this area.

3

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1

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07/2010 18 LiftMedia

9.2.3. General Settings When you click the Settings tab, “General Settings” menu will appear.

1- Turn-off backlight: Backlight display lighting timing option.

If you select one of the options for turning off the backlight with car light, you must connect the car light output to input I1. If you do not want to use this feature, select “never” option. Please note that selecting this option will significantly reduce the lifetime of your screen.

2- Music volume: The timing option of the music volume. 3- Sound muted between hours: The sound will be muted between selected time intervals.

1

2

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07/2010 19 LiftMedia

10. Compiling the Project and Transferring Data to LiftMedia After the project design is completed, the project should be saved and then compiled. Only then the created design will be ready to be transferred to LiftMedia.

To save the project click the button in the menu bar. A window appears like shown below:

Then to compile the project click the button in the menu bar. A window appears like shown below. The compilation time of the project depends on the number and size of the files added to the project.

During the compilation process, picture, audio and video files in the project are converted to file formats that LiftMedia can run. After compilation process is completed, a folder named “arkel” will be created in the folder where the project is saved. Copy this created folder replacing the folder named “arkel” in the SD-card. The folder name must be “arkel”. A folder with a different name is not recognized by LiftMedia. Note: Consider the capacity of the SD-Card before copying the "arkel" folder to SD-card. If the folder size is more than the SD-card capacity, remove files as needed from the project and compile it again.

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07/2010 20 LiftMedia

L i f t M e d i a B o o t l o a d e r v 1 . 0 ©2010

ARKEL Elekt r ik & Elekt ron ik Tic . Ltd . Ş t i . www.arke l .com. t r

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Initializing SDCard… SDCard not detected. Insert card… Version on SDCard: 100707

11. Firmware Update To update the LiftMedia firmware the following steps should be followed:

• Learn the firmware version currently running in the LiftMedia. For this, follow the steps below:

- Power off the device - Remove the SD-card and power on the device - The screen in Figure-8 will appear in the display. The firmware version will be displayed next to

“Version on SDCard” caption

• Download the “LiftMedia Firmware File” file from www.arkel.com.tr website. The right six number of the .zip file name is the firmware version. If this version is newer than the device’s version than an update is recommended

• Copy the “liftmdia.afw” firmware file inside this .zip file to “arkel/liftmdia” folder in SD-card

• Insert the SD-card into LiftMedia

• Power on the device

• During start-up, LiftMedia will find the new firmware and will update its firmware.

Firmware version

Figure-8

10 07 07

Year Month Day

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07/2010 21 LiftMedia

12. Dimensional Drawings There are so many holes on the LiftMedia pcboard for mounting. Pcboard size can be adjusted according to need with the help of the breakable parts at the edges of the pcboard. Refer to the dimensional drawings for accurate positioning of fixing points and display viewing area. 12.1. LiftMedia-P

A: 3,5 K: 109,0 B: 7,0 L: 115,2 C: 18,3 M: 123,0 D: 33,3 R: 167,8 E: 44,0 S: 181,8 G: 73,4 T: 4,0 I: 86,4 U: 34,0

Figure-9

Note: All dimensions in mm

Figure-10

Viewing area: 115.2X86.4mm

(Ø)

U

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07/2010 22 LiftMedia

12.2. LiftMedia-S

12.3. Loudspeaker

A: 3,5 H: 75,0 O: 133,7 B: 7,0 I: 86,4 P: 152,0 C: 18,3 J: 101,0 R: 167,8 D: 33,3 K: 109,0 S: 181,8 E: 44,0 L: 115,2 T: 4,0 F: 67,0 M: 123,0 U: 28,0 G: 73,4 N: 125,7

A: 75 E: 5 B: 40 F: 7 C: 90 G: 35 D: 52

Figure-11

Viewing area: 115.2X86.4mm

(Ø)

Note: All dimensions in mm

G

A

C

B D

E

F

Figure-13

Note: All dimensions in mm

Figure-12

U

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07/2010 23 LiftMedia

13. Troubleshooting Problem Images appear on the screen but the floor indicator or up/down arrows do not appear

Possible solution

a) For LiftMedia-P: The operating mode should be selected using the menu buttons (see chapter 4.2. Time, Date and Input Mode Settings for LiftMedia-P)

Also ensure that the connection is correct, terminals GCOM and ICOM should be connected to +24Vdc or 0V (see chapter 3.1.2. Liftmedia-P Electrical Connections)

b) For LiftMedia-S: These information is taken from CANbus serial interface. Check CANbus connection.

Problem LiftMedia works but after a while backlight turns off and the screen gets black

Possible solution

If you selected one of the options for turning off the backlight with car light in the “Settings” menu of LiftMedia Designer tool:

a) For LiftMedia-P: You must connect the car light output to input I1. b) For LiftMedia-S: The car light status information is taken from CANbus serial interface

and the backlight is turned-off after car-light with the adjusted delay.

If you do not want to use this feature, select “never” option in the “Settings” menu in your project and recompile the project. Please note that selecting this option will significantly reduce the lifetime of your screen.

Problem LiftMedia works but there is no sound. Possible solution

Check your loudspeaker connection. Also check the “Music volume” and “Sound muted between hours” settings in the “Settings” menu of LiftMedia Designer tool.

Problem Some images assigned for a signal display do not appear

Possible solution

The full black color (RGB= 0, 0, 0) is accepted as transparent for signal display images. In this way, it is possible to use images in different shapes except from rectangular for signal displays. If there is some region in black color in your image which you don’t want to appear as transparent, paint these black regions to a little more lighter. To do this, you may use any image processing software.

Problem Some of video files cannot be compiled

Possible solution

Install the “K-Lite Codec Pack” on your computer which you can download from our website. Although the necessary codecs are installed, rarely, some media formats may not be recognized. If you encounter this type of media file, remove this file from your project or try to convert it to a recognizable format by using a video converter software and try again.

Problem Some of video files do not appear Possible solution

The current version of LiftMedia does not support videos without sound. Make sure that your video file has sound.

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ARKEL Elektrik Elektronik Ltd. Şti. www.arkel.com.tr

07/2010 24 LiftMedia

14. User Manual Revision History Revision Description Issue Date

V10 1st version 16.07.2010

Publisher ARKEL Elektrik Elektronik Ticaret Ltd. Şti. Address: Bostanci Yolu Cad. Sehit Sok. No:36 Yukaridudullu Istanbul TURKIYE Phone: (+90 216) 540 03 10 (pbx) Fax: (+90 216) 540 03 09 E-mail: [email protected] Web: www.arkel.com.tr