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Bermuda Skyport Corporation Limited AERODROME OPERATIONS MANUAL L.F. Wade International Airport REPLACEMENT Date of Issue: July 1, 2019

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Page 1: L.F. Wade International Airport aom 1 april 2019... · 2019-09-16 · Airport Duty Officers 7. Head of Aviation Security 8. Bermuda Airport Authority – Chief Executive Officer

Bermuda Skyport Corporation Limited

AERODROME OPERATIONS MANUAL

L.F. Wade International Airport

REPLACEMENT Date of Issue: July 1, 2019

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AERODROME OPERATIONS MANUAL

REPLACEMENT EFFECTIVE DATE: 01/07/2019 SECTION: ADMINISTRATION PAGE: i

This document becomes UNCONTROLLED when printed

RECORD OF AMENDMENTS

Instructions:

• Each new amendment consists of an amendment transmittal note and a set of new pages. Please replace the affected pages in the manual with the ones specified in the note.

• As soon as all the new pages are inserted, check the revised manual for accuracy against the new list of effective pages.

• Insert the amendment transmittal note immediately after the cover page.

• Discard the replaced pages.

• In the record below, enter the amendment number, effective date of the amendment, date of insertion and your initials in handwriting.

Note: For the purposes of this manual, all dates will be provided in the dd/mm/yyyy format.

Amendment Number

Effective Date Details Initials

Original 16/03/2017

Replacement 05/10/2017 General Update RW/MS/MP/LB

Replacement 01/06/2019 General Update JI/RW

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LIST OF EFFECTIVE PAGES Note: For the purpose of this manual, all dates will be provided in the dd/mm/yyyy format.

Amendment Number Effective Date Pages Affected Initials

Original 16/03/2017

Replacement 05/10/2017

Replacement 01/04/2019

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LIST OF HOLDERS Holder

1. Director General, Bermuda Civil Aviation Authority

2. President, Bermuda Skyport Corporation Limited

3. Director, Air Operations

4. Air Operations Officer

5. Manager, Safety and Quality

6. Airport Duty Officers

7. Head of Aviation Security

8. Bermuda Airport Authority – Chief Executive Officer (CEO)

9. Menzies Aviation – General Manager

10. Bermuda Security Group – Local General Manager

11. Longtail Aviation – Chief Operating Officer

12. Air Canada – Station Manager

13. American Airlines – Station Manager

14. British Airways – Station Manager

15. JetBlue Airways – Station Manager

16. Delta Airlines- Station Manager

17. United Airlines- Station Manager

18. SOL Aviation– Aviation Supervisor

19. Bermuda Customs - Collector of Customs

20. WestJet- Station Manager

21. Bermuda Fire and Rescue Services (BFRS)- Chief Fire Officer

22. Bermuda Immigrations

23. Cedar Aviation Services Ltd. (Cedar) - General Manager

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FOREWORD Bermuda Skyport Corporation Limited produced this Aerodrome Operations Manual in accordance with the regulations and recommendations set out by the Overseas Territories Aviation Regulations (OTAR) Part 139 and other related OTARS, relevant Air Navigation (Overseas Territories) (AN(OT)O) documents and International Civil Aviation Organization (ICAO) ICAO Doc. 9774 – AN/969. The manual establishes a regulatory system for certification of the L.F. Wade International Airport. The scope of the manual is focused on safety, regularity and efficiency aspects of aerodrome facilities, services, equipment and operational procedures. Bermuda Skyport Corporation Limited is the operator of the L.F. Wade International Airport and is regulated by the Bermuda Civil Aviation Authority (BCAA). As the regulator, BCAA is responsible for the certification of the airport. As the operator, Bermuda Skyport Corporation Limited must ensure that all certification standards and requirements are met at all times. The aerodrome shall at all times, when it is available for takeoffs and landings of aircraft, be available to all persons on equal terms and conditions. On behalf of Bermuda Skyport Corporation Limited

July 1, 2019 _____________________________ _____________________________

President Effective Date Bermuda Skyport Corporation Limited

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REFERENCES The following documents have been accepted as a means to conduct operations at the L.F. Wade International Airport:

• SQMS Manual – Bermuda Skyport Corporation Limited

• Aerodrome Work and Maintenance Manual – Bermuda Skyport Corporation Limited

• Aprons Manual – Bermuda Skyport Corporation Limited

• Cedar Aviation- Standard Operating Procedures

• National Civil Aviation Security Program (NCASP)

• Airport Security Programme & Security SOP Manual – Bermuda Skyport Corporation Limited

• Bermuda Aeronautical Information Publication (AIP) – Bermuda Airport Authority

• Airport Emergency Plan – Bermuda Skyport Corporation Limited

• Wildlife Control Program Manual – Bermuda Skyport Corporation Limited

• ACI Wildlife Hazard Management Handbook

• Air Navigation (Overseas Territories) Order 2013 (AN(OT)O), Article 175 (Birdstrike Reporting) - ASSI

• Overseas Territories Aviation Circular 139-6 Wildlife Management - ASSI

• Standard Operations Guidelines Airport Rescue and Fire Fighting – BFRS

• Bermuda Weather Service Operating Procedures Manual – Forecasting – BAA

• Bermuda Weather Service Operating Procedures Manual – Observing + Aeronautical Information Services – BAA

• Ground Electronics Services Operations Manual – BAA

• Air Traffic Control Manual of Air Traffic Services – BAA

• Menzies Aviation Standard Operating Procedures Manual

• Exposition - Bermuda Airport Authority (BAA)

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Table of Contents

AERODROME OPERATIONS MANUAL ................................................................................ 1

1. ADMINISTRATION .............................................................................................................. 1

1.1 Authority ...................................................................................................................... 1 1.2 Aerodrome Operator .................................................................................................... 1 1.3 Aircraft Movement Recording ....................................................................................... 1 1.4 Regulatory Standards .................................................................................................. 1 1.5 Deviations……………………………………………………………………...……………….2

2. AERODROME SITE, FACILITIES AND SERVICES ........................................................... 3

2.1 Site and Facilities ......................................................................................................... 3 2.2 Aerodrome Services - General ..................................................................................... 7 2.2.1 24-Hour Services .................................................................................................. 7 2.2.2 Services During Normal Operating Hours ............................................................. 7 2.3 Aerodrome Services - Description ................................................................................ 7 2.3.1 Customs and Immigration ..................................................................................... 7 2.3.2 Aeronautical Information Services ......................................................................... 8 2.3.3 Air Traffic Control Services (ATCS) ....................................................................... 8 2.3.4 Bermuda Weather Service (BWS) ......................................................................... 8 2.3.5 Airport Rescue and Fire Fighting........................................................................... 8 2.3.6 Bermuda Police .................................................................................................... 9 2.3.7 Bermuda Civil Aviation Authority ........................................................................... 9 2.3.8 Ground Handling ................................................................................................... 9 2.3.9 Refueling Services ................................................................................................ 9 2.4 Bermuda Skyport Corporation Limited (Skyport) Organization and Accountabilities ....10 2.4.1 Organization ........................................................................................................10 2.4.8 All Employees ......................................................................................................15 2.4.9 Contractors ..........................................................................................................15 2.4.10 Visitors and other Non-Employees .......................................................................16

3. AERODROME OPERATING PROCEDURES ................................................................... 17

3.1 Safety and Quality Reporting ......................................................................................17 3.2 Evacuation Procedures ...............................................................................................17 3.3 Aerodrome Reporting ..................................................................................................17 3.4 Noise Abatement ........................................................................................................18 3.5 Aeronautical Information Services (AIS) ......................................................................18 3.6 Notices to Airmen (NOTAM) and AIS Process ........................................................19 3.6.1 Introduction ..........................................................................................................19 3.7 NOTAM Issuance Procedure ....................................................................................21 3.8 AIP Procedure ...........................................................................................................23 3.9 Aircraft Engine Run-ups ...........................................................................................24 3.10 Low Visibility Operations .........................................................................................24 Obstacle Control (ICAO Annex 14) .....................................................................................25 3.11 Bermuda Annex 14 Safeguarding Chart ..................................................................26 3.12 Access to the Aerodrome ............................................................................................26

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3.13 Apron Management ....................................................................................................27 3.13.1 Passenger Boarding and Disembarking ...............................................................27 3.13.2 Normal Gate Departure Operations .....................................................................27 3.14 Non-routine Gate Departure Operations .....................................................................27 3.14.1 Corporate and Military Aircraft Parking.................................................................27 3.14.2 Pushback from Gates 4, 5, 6, 7 and 8 ..................................................................27 3.14.3 Powerback ...........................................................................................................28 3.14.4 Military Aircraft .....................................................................................................28 3.15 Gate Assignment ........................................................................................................29 3.16 Apron Safety Management .........................................................................................29 3.17 Airside Vehicle Control ................................................................................................29 3.18 Handling of Hazardous Materials ................................................................................31 3.19 Fuel Storage ...............................................................................................................32 3.20 Wildlife Hazard Management ......................................................................................32 3.21 Maintenance of Aerodrome Visual Aids and Associated Electrical Systems................33 3.22 Maintenance of Movement Area .................................................................................33 3.23 Aerodrome Works – Safety .........................................................................................33 3.24 Aerodrome Emergency Plan (AEP) .............................................................................34 3.25 Bermuda Fire and Rescue Services (BFRS) ...............................................................34 3.25.1 Aerodrome Category ............................................................................................34 3.25.2 Rescue Equipment ..............................................................................................35 3.25.3 Responsibility.......................................................................................................35 3.25.4 Staging Areas ......................................................................................................35 3.25.5 Response ............................................................................................................35 3.25.6 Actions .................................................................................................................35 3.25.7 Command and Control .........................................................................................36 3.25.8 Priorities ...............................................................................................................36 3.25.9 Triage ..................................................................................................................36 3.25.10 Aircraft Accident on Water ...................................................................................36 3.25.11 Aviation Fuel Storage Area ..................................................................................36 3.25.12 Unlawful Seizure of Aircraft ..................................................................................36 3.25.13 Aviation Operations..............................................................................................37 3.26 Aircraft Diversions .......................................................................................................37 3.26.2 Diversion During Operating Hours .......................................................................37 3.26.3 Diversion Outside Operating Hours ......................................................................37 3.27 Removal of Disabled Aircraft .......................................................................................38

APPENDIX A: AERODROME MAPS .................................................................................. 39

APPENDIX B: AIRPORT DIRECTIVES ................................................................................ 44

1. Noise Abatement…………………………………………………………………………….45 2. Wildlife Control Program…………………………………………………………………….47 3. Bird Strike Procedures………………………………………………………………………48 4. Aircraft Refueling…………………………………………………………………………….50 4.4.3 Aircraft De-fueling……………………………………………………………….51 5. Meteorological Hazards - Aircraft Servicing………………………………………………53 6. Traffic Management - Vehicles……………………………………………………….…….55

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7. Traffic Management - Persons……………………………………………………….…….57 8. Airside Communication System……………………………………………………………59 9. Gate Assignment…………………………………………………………………………….60 10. Apron 1 Parking/Gate Departure…………………………………………………………62 11. Hazardous Materials (Spil) Management ……………………………………………….65 12. Bomb and/or Suspicious Packages Threats…………………………………………….68 13. Pilot Control of Airport Lighting……………………………………………………………69 14. Deviations or Waivers to the Aerodrome Operations Manual (AOM)………………….70 15. Human Factors……………………………………………………………………………..72

APPENDIX C: AERODROME AFTER HOUR CALL OUT PROCEDURE ............................ 75

APPENDIX D: AERODROME AIRSIDE INFRACTION POLICY ........................................... 82

APPENDIX E: FOREIGN OBJECT DEBRIS (FOD) PROGRAM.......................................... 95

APPENDIX F: ORGANIZATION STRUCTURE .................................................................. 107

APPENDIX G: AERODROME APRONS MANUAL ........................................................... 112

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GLOSSARY OF TERMS AND ABBREVIATIONS

ACI Airports Council International

ADO Airport Duty Officer

AEP Airport Emergency Plan

Aerodrome means the licensed or certified airport

AIP Aeronautical Information Publication

Airport means the building and any other buildings immediately adjoining it that is under the jurisdiction of the L.F. Wade International Airport.

Airside that area on an airport that is I ntended for activities related to aircraft operations and to which access is controlled and restricted.

AIS Aeronautical Information System

AOC Airline Operators Committee

AOWG Airport Operations Working Group

Apron the area of an airport that is not part of the maneuvering area. Aprons are intended to accommodate the loading and unloading of passengers and cargo and the refueling, servicing, maintenance and parking of aircraft. L.F. Wade International Airport has five (5) operational aprons.

ARCAL Automatic Runway Controlled Airfield Lighting

ASDA Accelerate/stop distance available

ASEU Airport Security Enforcement Unit

ATC Air Traffic Control

ATD Airside Traffic Directives

AVOP Airside Vehicle Operators Permit

AVP Airside Vehicle Permit

AWMM Aerodrome Work and Maintenance Manual

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BAA Bermuda Airport Authority

BCAA Bermuda Civil Aviation Authority

BDA IATA aviation designation for L.F. Wade International Airport

BFRS Bermuda Fire and Rescue Services

BWS Bermuda Weather Service

ECC Emergency Coordination Centre

EMP Environmental Management Plan

FAA Federal Aviation Administration

FOD Foreign Object Damage/ Debris

GES Ground Electronic Services

ICAO International Civil Aviation Organization

IFR Instrument Flight Rules

ILS Instrument Landing System

JIG Joint Inspection Group

LDA Landing distance available

MET Meteorological Services

MFV Major Foam Vehicle

NCASP National Civil Aviation Security Programme

NOTAM Notice to Airmen

NYARTCC New York Air Route Traffic Control Center

ORAT Operational Readiness and Airport Transfer

OSQ Office of Safety and Quality

OTAC Overseas Territories Aviation Circular

OTAR Overseas Territories Aviation Regulations

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PCO Plan of Construction Operations

RGSA Retained Government Service Agreement

Skyport Bermuda Skyport Corporation Limited SMS Safety Management System SPCCP Spill Prevention and Counter Control Plan (SPCCP)

SQM Safety and Quality Manager

SQMS Safety and Quality Management System

TODA Take off distance available

TORA Take off run available

USCBP United States Customs and Border Protection

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1. ADMINISTRATION

1.1 Authority

L.F. Wade International Airport (TXKF) is owned by the Government of Bermuda and operated by Bermuda Skyport Corporation Limited (Skyport) under a 30 year agreement effective March 16, 2017. The Airport is operated under the authority of the Minister of Tourism and Transport, and is required to adhere to the Air Navigation (Overseas Territories) Order 2013 as amended. Regulatory oversight of the Airport is the responsibility of the Director General of Bermuda Civil Aviation Authority (BCAA).

1.2 Aerodrome Operator

Bermuda Skyport Corporation Limited (Skyport) oversees the daily operations of the Airport; normal office hours are 0900 to 1700 (Atlantic Standard Time) weekdays. The airport mailing address and telephone numbers are: Bermuda Skyport Corporation Limited 3 Cahow Way St. George’s DD 03 Bermuda Telephone: 441-293-2470 Facsimile: 441-293-4504

1.3 Aircraft Movement Recording

The daily recording of aircraft movements is completed at the Air Traffic Control (ATC) tower. The records are kept in the ATC tower with the ATC Service Manager and the office of the Financial Comptroller of Skyport.

1.4 Regulatory Standards

The Aerodrome Operations Manual (AOM), prepared by Skyport, contains the standards set by the airport and the services provided at the airport. The airport shall be operated in compliance with the standards and recommended practices set out in the AN(OT)O, OTAR139 and all relevant OTARs, along with any conditions specified by Bermuda Civil Aviation Authority (BCAA).

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These BCAA specific conditions are normally listed as part of the Aerodrome Certificate. Bermuda Skyport Corporation Limited will meet or exceed minimum standards established by the AN(OT)O, OTAR139 and all relevant OTARs. The United States Federal Aviation Administration (FAA) applicable standards to Bermuda will also be adhered to where appropriate. To assure compliance with these regulatory standards Skyport maintains a Quality Management System in accordance with the policies, standards and procedures contained in the Safety & Quality Management System (SQMS) Manual.

1.5 Deviations

Deviation No: BDA / PAVE / 1198: BERMUDA SKYPORT CORPORATION LTD. – RUNWAY END SAFETY AREAS

1) The Director General of the Bermuda Civil Aviation Authority, being designated by the

Govenor under Article 6 of the Air Navigation (Overseas Territories) Order 2013 (the

Order), in exercise of the Governor’s powers under Article 10 of the Order hereby permits

Bermuda Skyport Corporation Limited to deviate from OTAR Part 139.27 in complying

with Article 155 (2) (b) of the Order and ICAO Annex 14 Volume 1, paragraph 3.5.4 which

requires the Aerodrome Certificate holder to ensure that the aerodrome is safe for use by

aircraft having regard in particular to the physical characteristics of the aerodrome and of

its surroundings in that the required Runway End Safety Areas as described by reference,

are not fully achieved.

2) This deviation is subject to the following conditions:

3) That the dimensions of the Runway End Safety Areas are not altered from those described

in AD 2.12 of the Bermuda AIP publication of 28 April 2018 without approval from the

BCAA.

4) That the risk assessment conducted in relation to British Airways operations with the

Boeing B777 (with both RR Trent and GE engines) is revisited if a new heavy aircraft type

is utilized into TXKF by any Air Carrier.

5) This deviation is valid until 31st December 2020 unless previously suspended or revoked

either generally or in relation to a specific case.

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2. AERODROME SITE, FACILITIES AND SERVICES

2.1 Site and Facilities

ICAO Airport Identifier: TXKF

IATA Airport Identifier: BDA

The aerodrome is located at the eastern end of Bermuda, approximately 6 Nautical Miles (NM) Northeast (NE) of the city of Hamilton and 2 NM from the town of St. George’s.

The Aerodrome Reference Point (ARP): 32°21’50.55” NORTH 064°40’43.33” WEST

The Geodetic Reference Datum: World Geodetic Survey of 1984 (WGS -84) The most recent aerodrome and obstacle survey: November 2016 (data collection) The aerodrome elevation is 18 feet above mean sea level (MSL). The aerodrome rotating beacon is green and white. The aerodrome reference temperature: 85.5 degrees F (29.7 deg C);

The aerodrome operator: Bermuda Skyport Corporation Limited (Skyport)

Postal address:

3 Cahow Way

St. George’s, DD 03

Bermuda

Telephone number: 441-293-2470

Telefax number: 441-293-4504

AFTN address: TXKFYOYX

SITA address: none

The Critical Aircraft reference code for TXKF is 4E.

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Length, width of runway with TORA, TODA, ASDA and LDA:

RUNWAY 12 RUNWAY 30

Dimensions: 9,705 by 150 feet 9,705 by 150 feet

Take off run available (TORA): 9,705 feet 9,705 feet

Take off distance available (TODA): 10,656 feet 10,279 feet

Accelerate/stop distance available (ASDA): 9,705 feet 9,705 feet

Landing distance available (LDA): 9,127 feet 9,705 feet

Length, width and surface type of taxiways (all taxiways are paved with asphalt and have no weight restrictions):

Taxiway Dimensions

A, C, E, G and U: 75 feet

B: 75 feet (taxiway and shoulders equal 150 feet) 75 feet north of taxiway A

Q: 90 feet

H: 75 feet

J: 80 feet

R to/from North ramp: 90 feet (minimum width)

R to/from South ramp: 120 feet

S, T: 120 feet

V: 123 feet

W: 118 feet (minimum width)

F: 200 feet (minimum south of taxiway A. 75 feet north of taxiway A

All Aprons and aircraft stands are paved in asphalted concrete/reinforced Portland. All Aprons have no weight restrictions.

The geographical coordinates of all taxiway center line points were recorded in the November 2011 Annex 14 Survey and verified in November 2016 by the company BSF Swissphoto AG.

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Additional Runway Data:

RUNWAY 12 (Non Precision) RUNWAY 30 (Precision)

True Bearing: 101.45° 281.45°

Magnetic Bearing: 116.45° 296.45°

Dimensions: 9705 x 150 ft. (length from threshold lights to threshold lights)

9705 x 150 ft. (length from threshold lights to threshold lights)

Threshold Elevation: 18 ft. 18 ft.

Threshold coordinates:

32°21’58.94” NORTH

064°41’32.10” WEST

32°21’41.00” NORTH

064°39’47.81” WEST

Strength and surface: PCN 80/F/A/W/U concrete/asphalt

PCN 80/F/A/W/U concrete/asphalt

Slope of Runway: Nil Nil

Slope of Stopway: Nil Nil

Stopway Dimensions: Nil Nil

RESA Dimensions: 377 x 492 ft. 755 x 492 ft.

Approach: High intensity approach lights consisting of a series of 12 light bars with 5 lights in each bar, except decision bar 20 lights and last bar 11 lights, extending 1300 ft. from the approach end of the runway.

High intensity approach lights consisting of a series of 14 light Bars with 5 lights in each bar, except decision bar 23 lights and last bar 11 lights, extending 1500 ft. from the approach end of the runway. Sequenced flashing lights – 6 white lights sequenced flashing lights associated with outer 6 bars of approach lights.

Decision: White bar 1000 ft. from threshold White bar 1000 ft. from threshold

Threshold: Green lights. High Intensity Runway End Identifier Lights

Green lights

PAPI: Located on right side of runway. Four box type Glideslope angle 3 deg 24’

Located on left side of runway. Four box type Glideslope angle 3 deg Co-located with ILS G/S TCH 53 feet

Touchdown zone: Nil Nil

Centre line: Bi-directional white runway centerline lights (red lights last 1000 ft.) with five levels of intensity spaced 30 meters apart.

Bi-directional white runway centerline lights (red lights last 1000 ft.) with five levels of intensity spaced 30 meters apart.

Runway edge: Bi-directional high intensity white (amber/white last 1941 ft.)

Bi-directional high intensity white (last 1941 ft. comprises

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runway lights (HIRL) with five levels of intensity spaced 60 meters apart.

amber/white for 1403 ft. and amber/red for 538 ft.) runway lights (HIRL) with five levels of intensity spaced 60 meters apart.

Runway end: 2 bars of 4 red lights at threshold 2 bars of 4 red lights at threshold

Stopway lights: Nil Nil

ILS: Nil ILS Cat 1

Runway and taxiway markings conform to all ICAO standards. The runway elevation profile data is available upon request.

There is a standby power supply.

The location and radio frequency of VOR aerodrome checkpoints:

Bermuda VOR/DME Location: 32°21’51.78”N 064°41’22.46”W (Based on airport survey Nov. 2016) Identification: BDA Frequency: 113.9 MHz

Designation of standard taxi routes are as follows:

• When aircraft exit Apron 1 or Apron 2 for departure they will taxi:

a) Rwy 12, via Tango/Quebec, Bravo, Golf b) Rwy 30, via Tango/Quebec, Bravo, (cross the runway), Bravo, Alpha

• When aircraft arrive, they will taxi:

a) Rwy 12, via Charlie/Echo, Alpha, Bravo, (cross the runway) Bravo, Tango/Quebec b) Rwy 30, via Bravo, Tango/Quebec

Note: During brief periods of the day when there would be conflicting arrival and departure taxi flows to and from Apron I via Tango, ATC will instruct either the arriving or departing aircraft to use Whiskey to maneuver between Bravo and Apron I.

The sites for the radar and navigational aids are protected by markings and signage. These critical areas are identified in the Airport Vehicle Operators Permit manual (Appendix D) that is available for all airside drivers.

The geographical coordinates and top elevation of significant obstacles in the approach and take-off areas and in the vicinity of the aerodrome are detailed in the Bermuda Aeronautical Information Publication (AIP).

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Aerodrome beacon is located on top of the ATC tower and is flashing white/green.

Geographic coordinates of each aircraft stands on Apron 1 can be found in the Bermuda AIP.

A map of the Aerodrome is available (see Appendix A).

2.2 Aerodrome Services - General

2.2.1 24-Hour Services

Services staffed on a 24-hour basis at BDA are as follows:

• Airport Duty Officers (ADOs) are available during normal airport operational hours and on call 24 hours a day (299-4828) FAX(293-7041)

• Airport Security Enforcement Unit (ASEU)

• Bermuda Weather Services

• Meteorological/Aeronautical Information System (MET/AIS) office

2.2.2 Services During Normal Operating Hours

Services staffed during normal operating hours of the Airport (0700 – 2300 local - Atlantic Standard Time) are:

• ATC Tower

• Bermuda Fire and Rescue Services

• Menzies Aviation Services

• SOL Aviation Services

2.3 Aerodrome Services - Description

2.3.1 Customs and Immigration

Bermuda Customs and Immigration are available during the normal operating hours, and are on call 24-hour for any irregular flight arrivals including but not limited to aircraft diversions and emergency medical flights. Contact may be made through the ADO or the airport ground handlers, Menzies Aviation Services and BAA, during non-tower operations. United States Customs and Border Protection (USCBP) pre-clearance operates between 0630 and 1600 (Atlantic Standard Time) daily. Commercial flights to the United States from Bermuda

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operating outside of pre-clearance hours must obtain approval from the USCBP or clear customs on arrival in the United States.

2.3.2 Aeronautical Information Services

Aeronautical information services are the responsibility of the Bermuda Airport Authority (BAA) with NOTAM services being provided through the Bermuda Weather Service Operating Procedures Manual, Observing and Aeronautical Information Services. The AIS is based on OTARS Part 175 and ICAO Annex 15 – Aeronautical Information Services – and supplement to Annex 15 as amended, under United Kingdom to the Convention on International Civil Aviation. Bermuda aeronautical information is published in the following documents:

• Bermuda Aeronautical Information Publication (Bermuda AIP)

• Supplements to the Bermuda AIP

• Notices to Airmen (NOTAM)

• Aeronautical Information Circulars (AIC)

2.3.3 Air Traffic Control Services (ATCS)

ATCS will be provided for delayed scheduled air carrier operations. ATCS will be provided to facilitate, as best as possible, an emergency arrival (excluding airline passenger-related medical emergencies) where the emergency affects the safe operation of the aircraft. In these instances the level of ATCS will not be guaranteed for the actual arrival of the aircraft.

2.3.4 Bermuda Weather Service (BWS)

BWS will operate as usual when the tower is not in operation. BWS operates 24/7. BWS is responsible for the issuance of NOTAMs through a process of verifying requests, encoding and then distributing the NOTAM

2.3.5 Airport Rescue and Fire Fighting

Bermuda Fire and Rescue Services (BFRS) operate daily at Category Level 9 from 0700 to 2300 (Local Time). For PPR requests during hours of unmanned operations BFRF provides the resources appropriate to the category of aircraft up to and including Category 9. PRR requests may be requested via the Bermuda Airport website – www.bermudaairport.com/pages/generalaviation.aspx .

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Non-tower operations are in effect from 2300 to 0700 (Local Time) daily. During non-tower operations aircraft experiencing an emergency may notify New York Air Route Traffic Control Center (NYARTCC) of their intention to make an emergency landing at BDA as per AFTER HOUR CALL OUT (Appendix C). Automatic Runway Controlled Airfield Lighting (ARCAL) is available during these hours. BFRS and ATC services will not be guaranteed for the aircraft’s arrival.

2.3.6 Bermuda Police

Bermuda Police is the only agency with arrest and criminal enforcement powers, and shall be contacted by the ADO in situations described in this manual.

2.3.7 Bermuda Civil Aviation Authority

There may be occasions when, due to a regulatory matter, the ADO may need to liaise with the BCAA.

2.3.8 Ground Handling

Ground handling services on Apron 1 are provided by Menzies Aviation during normal operating hours and are on call on a 24-hour basis for any irregular flight activity. Ground handling services on Apron II and IV are provided by Cedar Aviation.

2.3.9 Refueling Services

SOL Aviation Services provides aircraft refueling services during normal operating hours and are on call on a 24-hour basis for any irregular flight activity. The refueling method is by hydrant with refueling on Apron 1. Fueling by tank truck is provided for Aprons 2, 3, 4 and 6. Jet A-1 is the only fuel available on the aerodrome. AVGAS 100LL will not be stored or dispensed on the aerodrome.

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2.4 Bermuda Skyport Corporation Limited (Skyport) Organization and Accountabilities

2.4.1 Organization

The Organizational Structure for the management of safety-risks is illustrated at the end of this section. All staff reporting to Skyport managers are collectively responsible for achieving at all times the safety objectives set for the L. F. Wade International Airport. It is the responsibility of all senior management to continuously promote Skyport’s Safety Policy to their staff and safety partners, as well as to demonstrate Skyport’s commitment to safety. Similarly, senior leaders and staff of safety partners are expected and required to actively participate in Skyport’s Safety Management System (SMS) by reporting risks and hazards as and when they are detected.

The Office of Safety and Quality (OSQ) is responsible for tracking and monitoring the safety goals of Skyport and for providing status updates to the President.

2.4.2 President, Aaron Adderley

Reporting to the Board of Directors of Bermuda Skyport Corporation Limited, the President is responsible for the overall management of Skyport. The President is also the Accountable Manager. In addition to managing the Bermuda Skyport Corporation Limited team, the President’s responsibilities include ensuring availability, accessibility, safety, and security of the airport operations. The President is also responsible for managing and administering the airport facilities and services, including establishing programs to foster continuous improvement and assuring that the operations of the airport are in accordance with all relevant laws and regulations. The President has authority to make decisions on behalf of Skyport and is the officer who makes budgetary and planning decisions to ensure the effective and efficient delivery of airport operations and services, including air operations, maintenance, security and safety, and the reliability of facilities used in the provision of services for safe travel of the public. Further, the President is responsible for managing the Airport’s master planning processes and promoting programs to enhance and attract commercial and retail activities to the airport.

Other accountabilities include:

overseeing Skyport’s Safety Policy; providing leadership to ensure there is a staff commitment, particularly at management

and line management levels to achieve policy objectives, programme requirements and employee involvement;

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providing adequate resources to effectively implement, maintain and improve the safety management system;

ensuring a safety culture is encouraged and developed throughout Skyport; authorizing expenditure to resolve safety issues following consultation, hazard

identification, risk assessment and cost benefit analysis; ensuring that full consideration is given to the safety integrity of changes in the airport’s

organizational structure and business processes; ensuring that reviews and evaluations of the safety management system are

conducted at regular intervals, as required under OTAR 139; and ensuring that an effective safety reporting system is in place and functioning; and in the event of a major incident at or near the airport, the President is responsible for

the management of the incident and once responsibility is assumed by the Emergency Coordination Centre (ECC), the President will support efforts to resolve the incident.

2.4.3 Director, Airport Operations, Jason Inniss

Under the direction of the President of Skyport, the Director, Airport Operations plans, organizes, manages, reviews, and directs all aspects of Airport Operations, which includes safety and security of the airfield, terminal, other landside facilities and general aviation. In addition, the Director of Airport Operations is responsible for ensuring the airport is in compliance with Civil Aviation directives, International Civil Aviation Organization (ICAO) regulatory and technical policies, developing procedures, manuals and, managing emergency response actions. These responsibilities extend to the services provided by the Bermuda Airport Authority (BAA) under the Registered Government Services Agreement (RGSA). Specific accountabilities include:

securing commitment from his staff to the Skyport safety management system and other related policies and procedures;

actively sponsoring the continual improvement of Skyport SMS processes; supporting and facilitating effective consultations with staff on safety matters, including

ensuring that safety is a regular item for meeting agendas; ensuring that adequate resources are made available to the area of responsibility for

effective safety and security management through planning and budgeting processes; ensuring proactive hazard identification and the resolution and appropriate mitigation

of safety risks; ensuring that adequate resources are made available to the area of responsibility for

effective Airport Security to include oversight of Airport Security contracts and the activities of the security section staff;

conducting investigations and/or liaising with contracted agents and/or tenants as appropriate to their area of responsibility, particularly with respect to events that have a direct impact on Skyport’s activities, reputation or liability;

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participating in the ongoing improvement of Skyport’s safety and security initiatives and supporting their implementation;

ensuring suitable mechanisms for managing contractor performance are implemented in accordance with Skyport’s safety policies and objectives and occupational safety and health regulations and best practices;

providing a work place that is, in a general sense, as far as is reasonably practicable, safe and without risk to health of all those persons who work at or have business therein;

acting on behalf of the President by carrying out the roles and responsibilities of the President as designated by him due to his absence, or if incapacitated, as required by OTAR 139.53(a)(1); and

other items as directed by the President of Skyport.

2.4.4 Director, Maintenance and Engineering (DME), Myron Burchall

The Director, Maintenance & Engineering (DME) reports to the President of Skyport. The DME oversees all maintenance and engineering requirements and issues related to the infrastructure and facilities of the airport and aircraft operational areas excluding ATC, GES and MET. Specific accountabilities include:

supervise contractors, ensuring they follow applicable regulatory, security and safety requirements;

ensures the Disabled Aircraft Removal Plan (document and training) is compliant with existing capabilities, OTARs and industry standards;

oversees the administration and training of staff in the aerodrome work and maintenance manual and associated programs;

manages qualified Skyport staff in compliance with the Skyport Wildlide Hazard Management Program

secure Skyport staffs commitment to the safety management system and other related policies and procedures;

evaluate contracted work for completeness and compliance with established requirements and specifications; and

respond to and manage hazard reports related to Maintenance and Engineering.

2.4.5 Director, Finance, Ken Villanueva

The Financial Director is accountable to the President for all financial and budgets related to the airport. Specific accountabilities are to:

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secure staff’s commitment at Bermuda Skyport Corporation Limited to the safety management system and other related policies and procedures;

evaluate contracted work proposals and invoices for completeness and compliance with established financial requirements and specifications;

ensure the allocation of adequate resources to fund the safety management system activity;

respond to and manage hazard reports related to financial services; setup and manage bank accounts to meet lenders requirements; responsible for developing an interim operating and capital budget for the year which

will require the approval of the board; must implement two new financial systems simultaneously with going live and staff

training; and inform Skyport’s customers and suppliers of the new procedures.

2.4.6 Head of Aviation Security, Steve Nurse

Under the direction of the Director, Airport Operations, the Head of Aviation Security provides management of the security functions of the airport in accordance with the BCAA for safety and ASSI for security regulatory requirements and mandates. In addition, plans and oversees the effectiveness of Table-Top and Emergency Exercise programs and direct oversight and administration of the Airport security contracts and section staff resources. Specific accountabilities include:

directs and implements the airport security program and the security operational plans and procedures;

addresses security compliance procedures and planning with airport personnel including airlines, government, tenants, contractors and other users;

administers the restricted airside pass (RAP) system, monitors the success of physical barriers, electronic access system, close circuit TV systems and recommends improvements; monitors the activities of all security contractors operating in support of airport operations and airlines for compliance with the standards and recommended practices of ICAO and all other applicable international and local requirements;

administers the airport security contracts, monitoring their activities, and liaises with contractor representatives to ensure the work is performed according to the scope of services; and

oversees the development of airport emergency plans and procedures consistent with international recommended practices and in coordination with Police, airport management, air carriers, users and emergency medical providers.

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2.4.7 Manager, Quality and Safety, Donald Gray

Under the direction of the President of Skyport, the Manager, Quality & Safety is accountable for the coordination and monitoring of activities related to Skyport’s Operational Compliance Manuals, the Safety Management System (SMS), the Quality Audit Program (QAP) and Risk Mitigation Evaluation. Additionally, shall be responsible for managing staff resources within the section and advice Skyport management on the SMS processes. Specific accountabilities include:

day-to-day administration of the safety and quality management systems; coordinating and communicating on issues relating to safety with Bermuda Civil

Aviation Authority; providing timely advice and assistance on safety matters to the President, directors,

managers and Skyport staff at all levels; monitoring the progress of safety reports and ensuring that hazards (as reported) are

addressed in a timely manner; reporting incidents and accidents to the appropriate regulatory authority as required

by OTAR’s and Bermuda legislation; providing briefing and distribution of relevant and up-to-date safety information to

staff and management; assisting in the identification of safety training requirements; conducting investigations, as appropriate, particularly in relation to significant

breaches or reportable incidents; monitoring compliance with all relevant OTARs and legislation as they pertain to

safety; monitoring compliance with procedures and practices relating to the prevention and

control of hazards; reporting any matters to the President that may affect Skyport’s compliance with the

provisions of current legislation as it relates to Safety; advising directors and managers on the appropriateness and effectiveness of their risk

mitigation strategies; reporting indicators of safety performance; oversees the administration and training of safety programs; coordinates the emergency response to all potential and actual aircraft accidents,

bomb threats, environmental accidents and ramp accidents; and assesses, reviews and ensures the SMS polices and manuals of contractors, tenants

and airport service providers are compliant and complementary to the Skyport goals, objectives, policies, procedures and work standards.

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2.4.8 All Employees

All Bermuda Skyport Corporation Limited Staff and Bermuda Skyport Corporation Limited contractors, tenants, licensees and other safety partners are responsible for the following:

accepting responsibility and accountability for their own behavior; proactively seeking safety related information, which may be of benefit to them in

their role; using opportunities to participate in developing safety procedures; openly communicating information about safety incidents and sharing the lessons

with others; being concerned for the safety of others whilst they are on the premises

Employees are accountable to their supervisor for:

reporting any observed breaches of security protocols reporting all hazards, incidents, near misses and injuries in a timely manner; complying with Bermuda Skyport Corporation Limited’s safety related policies and

procedures, all Safe Work Method Statements, Safe Operating Practices and Airport Working Rules; all requirements in the Skyport Safety and Health Manual;

participating in the development and review of Risk Assessments, Safe Work Method Statements and other operating procedures related to their work;

referring safety concerns to their supervisor or manager in the first instance. If matters are unresolved then referring the matter to the Bermuda Skyport Corporation Limited Safety & Health Committee or SQM;

completing safety awareness training and undertaking periodic training in safe work practices, hazard identification and risk management;

wearing and maintaining the provided Personal Protective Equipment (PPE); and undertaking rehabilitation and return to work programme requirements, if injured

2.4.9 Contractors

All contractors must comply with all Skyport safety and health requirements, including:

all applicable safety legislation; contractor policies and procedures, which must be provided to and accepted by

Skyport prior to commencement of work; all safe work practices and procedures; the maintenance of safe, clean and tidy work areas, plants and equipment; the provision of adequate levels of supervision, information, training and instruction

for staff and sub-contractors; ensuring that all staff and subcontractors are adequately qualified and trained to

safely and competently carry out contracted tasks;

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possess all necessary licenses, permits, skills and certificates of competency for the contracted works;

Compliance with the Skyport Safety and Health Manual and the Skyport Contractor Manual; and,

additional requirements as specified by Skyport for the specified works.

2.4.10 Visitors and other Non-Employees

All non-employees must comply with any reasonable instructions given to them by the Bermuda Skyport Corporation Limited representative escorting them through the workplace.

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3. AERODROME OPERATING PROCEDURES

3.1 Safety and Quality Reporting

All security and safety incidents, accidents and hazards shall be reported as described in the Safety and Quality Management Systems (SQMS) Manual. For situations requiring immediate action, the Airport Duty Officer (ADO) is responsible for coordinating an appropriate response with the applicable Bermuda Skyport Corporation Limited official, government entity or contactor. A few of these situations require specific action:

• Foreign Object Debris (FOD) shall be properly disposed of and reported by filling out a FOD Incident Report.

• Aircraft accidents or incidents are to be reported immediately to Air Traffic Control (ATC), Airport Duty Officer (ADO), Bermuda Fire and Rescue Service (BFRS), BCAA and Bermuda Skyport Corporation Limited Management Staff.

• Incidents or accidents involving a fire or hazmat hazard shall be reported immediately to the BFRS through existing airport radios or cell phone.

• Observations of situations not immediately critical, but potentially unsafe may be reported using the reporting format outlined in the Bermuda Skyport Corporation Limited’s SQMS Manual.

3.2 Evacuation Procedures

All operators and or agencies at the L.F. Wade International Airport must have a documented evacuation plan on file as well as posted within public and work areas. The plan will be reviewed and approved by Bermuda Skyport Corporation Limited. The operator and or agency is responsible to document, brief and test their respected evacuation plans on a regular basis. From time to time Bermuda Skyport Corporation Limited will audit each plan. NOTE: The Skyport Airport Emergency Plan (AEP) is provided to stakeholders and available online at www.bdasafety.com.

3.3 Aerodrome Reporting

Any changes to the aerodrome data or information in the Aeronautical Information Publication (AIP) are generated through either the office of the Director, Airport Operations, or the Bermuda Airport Authority (BAA) with notification being given to BCAA. The BAA organizes a meeting with relevant stakeholders to precede each AIP amendment (see Section 3.8 AIP Procedure). For immediate distribution of operational or safety related data or information, the Bermuda Weather Services, who is organized under the BAA, is responsible for the promulgation of Notice of Airmen

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(NOTAMs) for the aerodrome. NOTAMs are managed in accordance with Notices to Airmen (NOTAM) and AIS Process (see Section 3.6 Notices to Airmen (NOTAM) and AIS Process, and Section 3.7 NOTAM Issuance Procedure). Mandatory Occurrence Reporting will follow the guidelines of OTAR 13.

3.4 Noise Abatement

The noise abatement procedures for L. F. Wade International Airport (ICAO Identification Designation TZKF) are located in Appendix B, Section 1. There are published minimum safe altitudes and emergency safe altitudes in the Bermuda AIP.

3.5 Aeronautical Information Services (AIS)

In close coordination, the mutual goal for Bermuda Skyport Corporation Limited and Bermuda Airport Authority (BAA) is to ensure aeronautical information services allows for the uninterrupted flow of information/data necessary for the safety, regularity and efficiency of Bermuda’s air navigation and airport operations. This goal is even more important with the implementation of area navigation (RNAV) instrument approach procedures and recently added performance-based navigation (PBN) instrument flight procedures in the form of terminal arrivals and departures. With the understanding that corrupt or erroneous aeronautical information/data can potentially affect the safety of air navigation, aeronautical information/data is to be published in the following documents:

• Bermuda Aeronautical Information Publication (Bermuda AIP)

• Supplements to the Bermuda AIP

• Notices to Airmen (NOTAM)

• Aeronautical Information Circulars (AIC)

As the aerodrome certificate holder, the ultimate responsibility for Aeronautical Information Services (AIS) is with Bermuda Skyport Corporation Limited. The service provider for the task, however; is the Bermuda Airport Authority (BAA). These service responsibilities are to be provided in accordance with standards and recommended practice found in OTARS Part 175 and ICAO Annex 15. These responsibilities are mutually agreed and outlined in the Retained Government Services (RGS) agreement found in Appendix I. The detailed process and delegation for publication and distribution of aeronautical information/data is found in NOTAM Issuance Procedure section, below.

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3.6 Notices to Airmen (NOTAM) and AIS Process

3.6.1 Introduction

Aeronautical Information Services (AIS)

As the Aerodrome Certificate holder, Bermuda Skyport Corporation Limited and, as the Aeronautical Authority, the Bermuda Airport Authority (BAA) are to provide AIS in accordance with OTAR Part 175, OTAR Part 177, and ICAO Annex 15 and ICAO Annex 4. As noted, these responsibilities are mutually agreed and outlined in the Retained Government Services (RGS) agreement found in Appendix I. The BAA has delegated the issuance of NOTAM responsibilities to the Bermuda Weather Service (BWS) (see also Letter of Delegation – Appendix H) which operates under a quality assurance system provided by BAA. The BWS will maintain a list of qualified and designated staff within Skyport, BAA, and BCAA that have the authority to request the issueance of a NOTAM. The BAA is to provide services for the development, amendment, charting and maintenance of the Bermuda AIP. The BAA has, through contract, delegated the consultation, publication and distribution of the Bermuda AIP to an outside and ASSI/BCAA certificated vendor. Skyport, the BCAA and the BAA, through review, have verified the QMS policy and procedures of both BWS and AIP vendor. Any change that affects operational safety shall be reported to affected stakeholders, as required. Short-term changes with direct operational significance shall be published and distributed as notices to airmen (NOTAM) following the procedures established herein. Long-duration’s (over three months) temporary changes requiring the issuance of extensive text and/or graphics are published and distributed as an Aeronautical Information Publication (AIP) supplement. Permanent changes to the airport’s layout, facilities, airspace or services are included in the Bermuda AIP. This publication is a responsibility of the BAA, with oversight from Skyport, and is provided to current and prospective customers and stakeholders upon request.

Situations requiring the Issuance of a NOTAM

A NOTAM should be issued for changes to normal facilities and services which are of temporary or short duration or for operationally significant changes of temporary or permanent nature at short notice. Temporary situations that require the issuance of a NOTAM include, but are not limited to, the following:

• Establishment, closure or significant changes in operation of aerodrome(s) or

runways

• Establishment, withdrawal or significant changes in operation of aeronautical

services

• Establishment, withdrawal or significant changes made to visual aids

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• Interruption of, or return to, operation of major components of aerodrome lighting

systems

• Establishment, withdrawal or significant changes made to procedures for air

navigation services

• Occurrence or correction of major defects or impediments in the maneuvering area

• Changes to and limitations on availability of fuel, oil or oxygen

• Major changes to search and rescue facilities and services available

• Establishment, withdrawal or return to operation of hazard beacons marking

significant obstacles to air navigation

• Presence of hazards which affect air navigation (including obstacles, military

exercises, displays, races, major parachuting events outside promulgated sites)

• Erection of, removal of or changes to significant obstacles to air navigation in the

take-off/climb, missed approach, approach areas and runway strip

• Establishment, discontinuance, or changes in the status of prohibited, restricted or

danger areas

• Allocation, cancellation or change of location indicators

• Significant changes in the level of protection normally available at an aerodrome for

rescue and firefighting purposes (a NOTAM shall be originated only when a change

of category is involved and such change of category shall be clearly stated)

• Outbreaks of epidemics necessitating changes in notified requirements for

inoculations and quarantine measures

Situations NOT Requiring the Issuance of a NOTAM

Temporary situations that do not require the issuance of a NOTAM include the following:

• Routine maintenance work on aprons and taxiways which does not affect the safe

movement of aircraft

• Runway marking work, when the equipment used can be removed when necessary

• Temporary obstructions in the vicinity of aerodrome that do not affect the safe

operation of aircraft

• Partial failure of aerodrome lighting facilities where such failure does not directly

affect aircraft operations

• Partial temporary failure of air-ground communications when suitable alternative

frequencies are known to be available and are operative

• The lack of apron marshaling services and road traffic control

• The un-serviceability of location, destination or other instruction signs on the

aerodrome movement area

• Other information of a similar temporary nature

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3.7 NOTAM Issuance Procedure

3.7.1 Authority

When the Bermuda Weather Service (BWS)/BAA issues a NOTAM, the procedures of the Bermuda Weather Services (BWS) operations manual are followed. BWS/BAA has the authority, with follow on consultation as soon as possible with Bermuda Skyport Corporation Limited and other BAA Staff, to issue NOTAMS related to:

• Service outages (Communication, Navigation, and Surveillance (CNS) Facilities);

• Issues related to air traffic services: and

• Any airfield occurrence considered to affect the safe operation of aircraft

Bermuda Skyport Corporation Limited, BAA, or BCAA submits a NOTAM Request Form to BWS for all other instances. A list of officials who are authorized to request a NOTAM issuance can be found in the Letter of Delegation – Appendix H:

• Skyport Airport President

• Skyport Director of Airport Operations

• Skyport Director of Maintenance and Engineering

• Skyport Airport Operations Officer (AOO)

• Skyport ADO – Previous verbal notification to one of the above is compulsory

• BAA Director of Airport Service Delivery

• BAA Director of Airport Redevelopment (Technical)

The Bermuda Civil Aviation Authority (BCAA) also has staff that are designated to issue

NOTAM messaging. The AIS staff at BWS are responsible to maintain an updated list of those

approved to request NOTAM issuance.

3.7.2 Issuance Procedure

The procedure below is initiated as soon as a situation requiring the issuance of a NOTAM is identified. Fax or electronic communication is the preferred mediums to transmit NOTAM requests. Alternately, the request can be delivered in person to the BWS office.

• An authorized official from Bermuda Skyport Corporation Limited, BAA, or BCAA fills

out a NOTAM Request Form This official is referred to as the “originator”. When the

originator is ADO, he/she must also verbally notify their immediate manager of the

request.

• The form is sent by the originator to the BWS office whist following the instructions

and contact numbers included on the form. The orinator should then call BWS to

confirm receipt of the request.

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• Bermuda Weather Service (BWS) receives the form and if necessary, obtains

clarification if the information in the request is incomplete or unclear.

• BWS encodes the NOTAM into the Aeronautical Fixed Service (AFS).

• As soon as the NOTAM is confirmed on the AFS, BWS prints a copy and sends it to

the originator for a final check. If no inconsistencies are reported, the NOTAM is

distributed.

• BWS makes an entry in the NOTAM log – kept at the BWS office – and files the

original request with the final NOTAM attached.

• Finally, BWS distributes the NOTAM in accordance with the BWS operations

manual.

NOTE: The originator has the responsibility of monitoring the NOTAM after distribution and notifying in writing of any cancellation or extension.

3.7.3 Expiration of a NOTAM

All NOTAMs have an expiration date. Within 24 hours of the expiration of a NOTAM, BWS contacts the originator to confirm that the NOTAM will not be extended. If BWS is informed that the NOTAM does not require an extension, or if no timely response is provided, BWS proceeds with the cancellation of the NOTAM, followed by an entry in the NOTAM log. If the NOTAM requires an extension, a new request is required.

3.7.4 Cancellation of a NOTAM

To cancel a NOTAM before the expiration date, the originator (or any other authorized officer from Bermuda Skyport Corporation Limited or as designated to BAA) fills out a NOTAM Request Form indicating “Cancellation request for existing NOTAM number” and sends it to the BWS office. The NOTAM number is provided in the draft NOTAM originally sent by BWS to the originator. BWS confirms the request verbally with the originator and proceeds with the cancellation, making a log entry in the NOTAM log.

3.7.5 Amendment of a Current NOTAM

Any amendment of a current NOTAM must follow the Issuance Procedure. The “Replacement request of an existing NOTAM number” is on the NOTAM request form. The NOTAM number is provided in the draft NOTAM the BWS sent initially to the originator.

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3.8 AIP Procedure

3.8.1 Authority

The Bermuda Airport Authority (BAA) maintains the responsibility to provide AIP services and distribution through the RGS agreement for the Bermuda AIP. Oversight and recommendations, as needed, will be provided by Skyport for the Bermuda AIP. BAA through scheduled AIP committee meetings, reviews all sections within the AIP for relevant recommendations of upcoming Aeronautical Information Regulation and Control (AIRAC) cycles. These meetings will be scheduled as needed but no less than two (2) times annually. BAA will coordinate changes with all stakeholders. The BAA are to maintain an AIP services agreement with an approved vendor. Any changes to the service provider will be coordinated and approved through Skyport and the BCAA. The Certificate Holder and BCAA must ensure that any service provider meets the applicable requirements of OTAR 175.

3.8.2 Change Procedure

Recommended changes are submitted to the vendor provided the AIRAC schedule followed this process:

• After a review is completed by the vendor a draft recommendation is sent to BAA to

be reviewed by the AIP committee.

• After the committee reviews and changes the recommendation, if applicable, it is re-

submitted to the vendor for final review.

• The Vendor prepares the final submission of the AIP for printing or CD production.

• Two (2) permanent amendments of the Bermuda AIP are expected annually with AIP

supplements as need to support physical construction projects.

3.8.3 AIP information Circular Procedure

Any information/data that is deemed for immediate dissemination and cannot be covered under a NOTAM will be released as an Aeronautical Information Circular (AIC) using the following process:

• BAA will coordinate information/data with Skyport

• BAA receives the information, for review and verification.

• Then, BAA submits the information to the vendor for review.

• After, the vendor submits the information for review and approval through the

established change procedure (Section 3.8.2)

• Once the information receives BAA approval for distribution as an AIC, the vendor

prepares it for print and dissemination.

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3.9 Aircraft Engine Run-ups

There are occasions when an aircraft’s engine must be tested prior to flight and/or requires

general maintenance checks. No engine run-ups other than the standard “warming-up of

piston driven or turbine / propeller engines; or routine engine and instrument checks,

prior to take off will be conducted without the prior consent and approval of Bermuda

Skyport Corporation Limited President or Operations staff.

Aircraft operators must get authorization from the Operations Office and/or the ADO prior to conducting any aircraft engine run-ups. The ADO will notify ATC, BFRS and the operations office Director or Airport Operations Officer Bermuda Skyport Corporation Limited of the request to conduct aircraft engine run-ups. Aircraft operators will ensure direct radio contact is maintained with the ATC control tower during run-ups.

• Run-up of aircraft engines at power settings above idle power on Apron I, II, III, IV, and V will not be conducted under any conditions.

• Run-up of aircraft engines at power settings above idle power will be only conducted on Apron VI (finger) or the runway.

• Maintenance / testing / fuel burn of aircraft engines at idle shall not exceed 15 minutes. If aircraft requires more than 15 minutes for this operation the aircraft must be repositioned onto Apron VI or the runway.

• Aircraft operators will ensure that any ground service vehicle accompanying an aircraft to a run-up maintain direct radio contact with the ATC control tower. In the case of a non-radio equipped vehicle, it must remain with the aircraft during the entire time spent on active movement areas.

• The operator must ensure that the aircraft is in such a position that jet blast does not create an unsafe environment within the path of the jet blast. It is also required that prior to the commencement of the test a visual inspection of the area that will be effected by the jet-blast is clear of any FOD, personnel and or equipment.

• The operator must provide marshaling service in the effected jet-blast area to ensure that no personnel and or equipment transverse through the area.

• The time of the run-up of aircraft engines will be assigned by the Operations Officer

3.10 Low Visibility Operations

Not applicable for the Bermuda Airport.

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Obstacle Control (ICAO Annex 14)

The controlling of obstacles, monitoring the height of buildings/structures within the boundaries of the obstacle limitation surfaces, the control of obstruction lighting and marking, and controlling new development in the vicinity of the aerodrome is closely monitored and controlled by the Government of Bermuda, Department of Planning in conjunction and with consultation with the Bermuda Airport through the Bermuda Skyport Corporation Limited and the Bermuda Airport Authority (BAA). The Government of Bermuda, Department of Planning has an ICAO Annex 14 Chart and an Bermuda Aerodrome Safeguarding chart to support the identification of new obstacles or construction projects that require review and evaluation by the airport (Skyport or BAA). The review of existing obstacles is the responsibility of the airport through daily observations and understanding of ICAO Annex 14 requirements for lighting and markings. Monitoring is conducted by Skyport Airport Operations staff including the Airport Duty Officers (ADO’s), Air Operations Officer (AOO) and Director of Airport Operaitons. Reports back to the Department of Planning are to follow with determinations of effect or no-effect to the airport. The airport, both Skyport and BAA, has a responsibility to support the Department of Planning with review and technical requirements of protected airspace and potential effects to aerodrome navigation and communication facilities. In the absence of ICAO ANNEX 14 or OTAR 139 not providing specific time period requirements for obstacle surveys, an aerodrome obstacle survey will be conducted in accordance and as recommended by the UK CAA CAP 232. Following the collection and reporting of the obstacle survey, amendments of the ICAO Annex 14 chart and Bermuda Aerodrome Safeguarding Chart will be amended as necessary and distributed to the Department of Planning. The process for obstacle evaluation will be a part of the AIS functions and responsibility of BAA under the Retained Government Services Agreement (RGSA), Appendix I.

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3.11 Bermuda Annex 14 Safeguarding Chart

3.12 Access to the Aerodrome

A fence extending around the perimeter restricts access to the aerodrome. ‘No Trespassing’ signs are placed at frequent intervals around the perimeter. The Airport Security Police regulate access on a 24-hour basis via a limited number of manned access gates. They control access of persons and vehicles entering the airside movement area at these gates. They can always be contacted by radio (Ground Control – 3A or security channel) or telephone – 293-3762 / 734-8741. The Bermuda National Aviation Security Program (NCASP), as required by OTAR 178, governs the Aerodrome. It outlines the organization of aviation security within Bermuda and details the legal requirements and recommendations that constitute the Standards and Recommended Practices which are necessary to safeguard civil aviation against acts of unlawful interference. A

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copy of the NCASP can be found with the Bermuda Skyport Corporation Limited Head of Aviation Security for any further information necessary or clarification. The NCASP is a restricted document. Detailed standards and procedures that shall be followed to control the access to the aerodrome can be found in the Airport Security Programme Manual, available for approved AOM Holders from the Head of Aviation Security.

3.13 Apron Management

3.13.1 Passenger Boarding and Disembarking

To comply with Bermuda security regulations, boarding and disembarking passengers shall never be mixed. The ADO is responsible for ensuring that airlines manage their boarding to avoid this event. To assist in avoiding intermixing of departing and arriving passengers, the ADO must follow the gate assignment procedure described in Appendix B Sections 7 & 9.

3.13.2 Normal Gate Departure Operations

Aircraft conducting commercial flights shall always be parked nose in and on the lead-in line of the stand. In addition, all aircraft arriving or departing require marshalling. Menzies – the handling agent for the airport – is responsible for the marshalling of aircraft to comply with this requirement. The ADO shall oversee and monitor the compliance of these policies. All aircraft, other than corporate jets, must be pushed back from gates, except as provided in Sections 3.13.3 below.

3.14 Non-routine Gate Departure Operations

3.14.1 Corporate and Military Aircraft Parking

Corporate (General Aviation) and Military aircraft are to park on Aprons II, III, IV, and VI (finger) unless specifically authorized to use Apron I by the ADO, Director of Airport Operations or President. Parking on Apron I will be because of fueling requirements or passenger numbers needing H. S. Customs or Immigration services and clearances.

3.14.2 Pushback from Gates 4, 5, 6, 7 and 8

All aircraft, except some corporate or military jet aircraft, must be pushed back from Gates 4, 5, 6, 7 and 8. Due to the close proximity of Gates 4, 5, 6, 7 and 8 to Kindley Field road, the new terminal construction zone and the possible effect of jet blast on motorists or construction workers, the following procedure must be followed:

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• Gates 4 and 5: The aircraft will be pushed back to taxiway using normal main gear over lead-in guidance markings until the nose gear is aligned on Apron I taxilane centerline procedures.

• Gate 6: Aircraft will be pushed back with main gear over the push back guidance markings until the nose gear is located over the push back stop line with the aircraft aligned Northwest. A 45 degree angle between the aircraft's longitudinal axis and the north boundary of Apron I can be used as a reference for Northwest.

• Gate 7: The aircraft's tail may be pushed to the North but no more than to the Northwest. A 45 degree angle between the aircraft's longitudinal axis and the north boundary of Apron I can be used as a reference for Northwest.

• Gate 8: The aircraft's tail must be pushed to the East at least as far as Gate 7. The tail may then be pushed to the North or to the Northwest as described for Gate 7 above.

3.14.3 Powerback

Note: Powerback is not permitted on Apron I without authorization. If it becomes necessary for an aircraft to use its own power to maneuver away from a gate because the aircraft does not have push back capability then the criteria in AOM Appendix B, section 10 must be adhered to. Authorization will be granted by the ADO, Director of Airport Operations or the President. When needed, and after authorization by the ADO, Director of Airport Operations or the President, Gate 3 will be the preferred gate for powerbacks although Gates 1 and 2 can also be used. Gates 4, 5, 6, 7 and 8 will not be used for such operations.

3.14.4 Military Aircraft

As noted in section 3.14.1, all military aircraft are to be limited to Aprons II, III, IV and VI (finger) unless specifically authorized to use Apron I by the ADO, Director of Airport Operations or the President. Corporate type military aircraft can be expected to be the only approved aircraft for parking on Apron VI. It can also be expected that only wide-bodied military aircraft will receive approval to be parked on Apron I. In the event this is required, only Gates 1 and 3 (in that order) are to be used. All Military aircraft requesting to utilize Apron I must apply by way of a recordable format i.e. (email, letter or PPR form) and must receive approval from Bermuda Skyport Corporation Limited prior to utilization. For added security, if needed or requested, and as available, gates on either side of the assigned gate may remain empty and blocked until the operation is completed. Parking area Apron III and Apron VI (finger) are common airport use areas for all operators and visiting aircraft. The use of any of these areas must be coordinated with the ADO through Bermuda Skyport Corporation Limited prior to use. Most military aircraft are assumed, unless otherwise advised, not to be able to connect to a push-tug when departing. If that is the case, must be parallel parked on Apron II or III, or must follow

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the marshaled directions along the paint-marked lead lines to the stop positions on Apron VI (finger). There will be no approved parallel parking on Apron I without authorization from the ADO, Director of Airport Operations or the President.

3.15 Gate Assignment

See APPENDIX B Section 9

3.16 Apron Safety Management

The Bermuda Skyport Corporation Limited has numerous directives in places to oversee the many safety facets present on Aprons. This includes the Airside Operations Working Group (AOWG) and the Airline Operators Committee (AOC) that are mandated to monitor apron activities and implement changes to ensure continuously safe apron operations. All persons operating on active Aprons must wear high-visibility safety vests as well as Personal Protective Equipment (PPE), where needed. Skyport maintains specific guidelines and procedures to monitor apron safety including the Airport Vehicle Operators Permit (AVOP), the FOD awareness program (which covers apron sweeping and cleaning) and the Safety Management System software (SMS Pro), which allows agencies operating on all Aprons to assist Bermuda Skyport Corporation Limited in the overall monitoring of apron safety. The Airport Infraction Policy (Appendix D) covers the policy and guidelines involving fines. SOL Aviation Services shall follow the directive governing safety aspects on the Apron.

3.17 Airside Vehicle Control

All vehicles entering the airside must display an Airside Vehicle Permit (AVP) in their windshield. Aircraft service vehicles that remain on the airside do not have to display an AVP. Detailed standards and procedures related to Airside Vehicle Control can be found in the Airport Vehicle Operations Permit (AVOP) Manual, available from the Air Operations Officer. The Airport Security Enforcement Unit (ASEU) at an access gate may issue special purpose vehicles (i.e. those vehicles entering the airside for a specific onetime purpose) entering the airside with a temporary AVP. The Airport Security Manual describes detailed procedures that shall be followed for the issuance of a temporary AVP. All airside vehicle drivers are governed by the Airport Vehicle Operators Permit (AVOP) manual that gives them information and guidance (along with testing) of the driving rules on the airside. All organizations having airside activities requiring the operation of vehicles are required to abide by the AVOP program. All airside vehicle operators must obtain an Airside Vehicle Operators

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Permit (AVOP) or be escorted by a valid AVOP holder while operating vehicles or equipment airside.

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There are 2 types of AVOP:

D/A: Drivers have permission to operate vehicles on Aprons and the service roads

D: Drivers have permission to operate anywhere on the airside

The AVOP manual is published by Bermuda Skyport Corporation Limited Air Operations Officer (AOO). The AOO is responsible for implementation, awareness, training and certification testing of drivers on the airside. The manual is updated as required. Further directives to ensure the safety of persons, aircraft and equipment on the airside and the aprons can be found in Appendix B, Section 6.

3.18 Handling of Hazardous Materials

The Bermuda Fire and Rescue Services (BFRS) manage the handling and storage of hazardous materials at the airport. The procedures followed can be located in the BFRS Standard Operating Procedures Manual and the BFRS Operations Manual. Bermuda Skyport Corporation Limited guidelines for the safe handling of hazardous materials and the management of spills can be found in Appendix B, Section 11. Dangerous Goods Aircraft Operations Occasionally, aircraft arrive in Bermuda with hazardous cargo as noted in OTAR 92 - mostly military aircraft and on occasion by commercial air carriers. This cargo may include weapons on military aircraft, or a whole range of other substances defined as hazardous. A list of dangerous good articles and substances most likely to be shipped by air is also located in IATA’s Dangerous Goods Regulations Publication and under the Director General of Civil Aviation in exercise of the powers of the Governor of Bermuda under Article 110 (1)(a) of Part 12 of the Air Navigation (Overseas Territories) Order 2013, BCAA grants permission to CEDAR AVIATION for the handling of Dangerous Goods according to the aforementioned Regulations. The Dangerous Goods by aircraft are also covered within the Bermuda AIP. It is a requirement that all operators civilian and or military follow the guidelines covered by ICAO annex 18 and OTARS Part 92. All flights as well as any respected handling (cargo) agencies must notify Bermuda Skyport Corporation Limited in writing prior to the arrival of such flights or cargo. The ADO must be notified of the arrival of an aircraft carrying hazardous cargo. The ADO will then inform BFRS and ATC. The Airport Security Enforcement Unit, Skyport Security and the Bermuda Police Service will be informed where appropriate. The following are general parking rules:

• The aircraft may park at the terminal for refueling only.

• The gates on both sides of the hazardous cargo aircraft must be vacant at all times.

• Only gates 1, 2 and 3 should be used for hazardous aircraft parking.

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• Normal operations should not be delayed or inconvenienced in order to comply with item 2 or 3.

• BFRS must be present for any refueling of the aircraft.

• All military aircraft must park in the isolated parking area approved by Bermuda Skyport Corporation Limited through the ADO or operations department for Apron II, III, and VI (finger). Other areas may be approved by the Director, Airport Operations, for long term parking.

3.19 Fuel Storage

The Airport has its own Fuel Farm on Aerodrome located on Apron I. No other fuel storage areas are approved or authorized by Bermuda Skyport Corporation Limited. Jet-A fuel is stored and distributed by SOL Aviation Fuel Service for all aircraft and or FBO’s with refueling capability that operates out of the airport. Information on operations, equipment and safety procedures of the operation can be found at the office of the Aviation Superintendent. Bermuda Skyport Corporation Limited has established safety measures and procedures for aircraft refueling operations that can be found in Appendix B, Section 4. The Joint Inspection Group (JIG) is the primary source of international standards for SOL Aviation Services. The JIG publishes guidelines for Aviation Quality Control and Operating Procedures for joint into-plane fueling services, airport and supply bulk plant. A safety and emergency response exercise is performed annually by SOL Aviation Services that includes BFRS and all mutual aid agencies. There is no fuel storage on the airport outside the definition in Aerodrome Fuel Farm on the Airport. Fuel storage for small engine use and for Airport Grounds Maintenance vehicles shall be kept in containers no larger than 19 liters (5 U.S. Gallons). All fuel is to be stored only in containers approved for such use. Containers storing fuel must be labelled as such. When not in use, fuel containers must be stored in a clearly marked area and the BFRS must be informed of their location on the airport grounds. The storage or dispensing of AVGAS 100LL is not permitted on the aerodrome.

3.20 Wildlife Hazard Management

Bermuda Skyport Corporation Limited uses internal employee staff to provide aerodrome Wildlife Hazard Management services at the airport. The service techniques and procedures are outlines in the BCAA approved Skyport Wildlife Control Program Manual. In this manual, the responsibilities and requirements for Wildlife Control Officers (WCO) duties are outlined and developed specifically for L. F. Wade International.

Wildlife Hazard Management is operated out of the Airfield Maintenance Building near Apron 4 and close to the runway. It is here where all manuals, equipment, weapons and records are keep under controlled conditions and ready for deployment.

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The program and services are maintained through qualified staff assigned to the Skyport Maintennace Department. These staff members are tasked to address and maintain the Skyport directives for the control of wildlife and procedures outlined in Appendix B, Sections 2 and 3. These directives include requirements for reporting bird incidents on the airport to include the occurrence of bird strikes and reporting requirements into the Skyport SMS program and for ICAO requirements with primary management guidance from the Airports Council International (ACI) Wildlife Hazard Management Handbook.

3.21 Maintenance of Aerodrome Visual Aids and Associated Electrical Systems

Bermuda Skyport Corporation Limited usesSkyport maintenance staff to provide maintenance of airport and runway visual aids and the associated electrical systems for runway and taxiway lighting. Included in these services are the maintenance and associated preventive maintenance for the approach light systems and PAPI lighting facilities for each end of the runway. And finally, signage and portable lighting are also a part of the Skyport maintenance service agreement to airport stakeholders. Included in these services are daily inspections for the integrity of expected performance and positive confirmation that all systems are working properly. Inspection reports are provided to appropriate stakeholders and records are keep for future analysis and planning. Inspections are carried out using checklists and time scheduled maintained by the Skyport maintenance department. Arrangements and procedures are in place to react to system outages or emergencies maintain requirements throughout the day and night with reporting and guidance to and from the Skyport Director, Maintenance and Engineering. Procedures for these services are maintained in the BAA Ground Electronics Services (GES) Operations Manual in accordance with ICAO Annex 14 requirements. BAA maintains a maintenance database and reports are made monthly to Skyport.

3.22 Maintenance of Movement Area

The Director, Operations and the Director, Maintenance and Engineering manage the overall maintenance of the movement area in collaboration with the service providers’ Facilities Maintenance Manager. Their duties include maintaining paved area, unpaved areas, runway and taxiway strips, and conducting runway friction testing and aerodrome drainage. Other duties also include the maintenance of the grassy areas and disused areas. Detailed standards and procedures to be followed in order to conduct maintenance of the movement area is in the Aerodrome Work and Maintenance Manual, available through the Director, Maintenance and Engineering.

3.23 Aerodrome Works – Safety

This is to ensure compliance with various airport guidelines and policies as well as operational, security, environmental, marketing, maintenance and safety concerns having to do with any works

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in and around the aerodrome. Bermuda Skyport Corporation Limited Technical Data Centre is responsible. It communicates all paperwork requirements to include SMS requirements (change management and risk assessment) needed to be generated for any works. They are responsible for the distribution of information to the required contractors and personnel that will be affected by the works; this may include ATC, airport tenants, security staff, the public and all airport users. Specific guidelines and procedures that shall be followed during aerodrome work are described in the Aerodrome Work and Maintenance Manual, available from the Manager, Maintenance and Engineering.

3.24 Aerodrome Emergency Plan (AEP)

The Airport Emergency Plan (AEP) is promulgated to ensure the response of the airport-based resources is well coordinated with other available community emergency resources, and that appropriate priority is accorded to ensure the preservation of life and property. The plan sets out the responsibilities, command, communications and co-ordination functions required of the various personnel and agencies involved in dealing with emergencies affecting the Airport. The plan is based on the requirements of OTAR 139 Appendix B and ICAO Annex 14, Chapter 9, Section 9.1. BDA has an Airport Emergency Plan that can be found with the Director, Airport Operations and the Head of Aviation Security. Copies of the manual have been distributed to all those agencies and resources that would have involvement if an emergency took place at the Airport.

3.25 Bermuda Fire and Rescue Services (BFRS)

BFRS for the airport are provided and managed by the Bermuda Fire Services who work in conjunction with the Bermuda Airport Authority (BAA) through a Memorandum of Understanding (MOU), the RGSA, to provide Bermuda Skyport Corporation Limited the necessary and compliant ICAO services associated with BFRS. The details and obligations for these services are outlined in the Retained Government Services Agreement (RGSA). The MOU and RGSA are part of Appendix H and I. The Bermuda Skyport Corporation Limited is in process of developing a Crisis Communications Plan and it is expected the finished plan will be integrated into the airport’s Emergency Plan (AEP). The outline of service standards for BFRS to Skyport include:

3.25.1 Aerodrome Category

BDA is Category 9 from 0700-2300 (Local Time).

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3.25.2 Rescue Equipment

There are five (5) Major Foam Vehicles (MFV), Four (4) of the MFV have a capacity of 3000 gals of water, 400 gals of foam and 500 lbs. of dry chemical fire extinguishing agent. There is one (1) MFV Vehicle with a 1500 gallon water capacity and 210 gallons of foam. There is one (1) Mini Air Wolf Rapid Intervention Vehicle fitted with a bumper turret with a 300 gallon water capacity and 40 gallons of foam. One (1) Command Vehicle. BFRS emergency response levels information can be found in the BFRS Operations Manual which is located at the Fire station. Information on the provision of services that BFRS provide to the airport can be found in the Airport Emergency Plan Manual, BFRS Standard Operating Procedures.

3.25.3 Responsibility

The Bermuda Fire and Rescue Services will respond to emergencies or accidents involving aircraft on or in the immediate vicinity of the L. F. Wade International Airport. In coordination with, and approval with, the Bermuda Skyport Corporation Limited President or Director, Airport Operations, the accident location will be considered for impact on existing and continued operations at the airport. The responsibility of Bermuda Fire and Rescue Services at an aviation emergency is to control fire, promote rescue, and stop loss due to fire.

3.25.4 Staging Areas

The primary staging area for emergency services, responding from off the airport, is the BFRS station located at Southside, St. David’s The alternate staging area is the entrance to airside on Apron I known as Queens Gate, located on Cahow Way, St. George’s. In the future this location is expected to change with the existing construction plans for a new terminal.

3.25.5 Response

The BFRS will respond to airport emergency incidents with the appropriate resource levels in accordance with Standard Operating Procedures and the associated levels of risk anticipated.

3.25.6 Actions

The Bermuda Fire and Rescue Services will act in concert with the Police On-Scene Commander.

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3.25.7 Command and Control

The BFRS Watch Commander will function as the On Scene Commander until relieved by a senior Airport Fire Officer. Upon completion of fire suppression and rescue operations, the Senior Airport Fire Officer will declare the site (scene) safe and hand over responsibility to the Police On-Scene Commander.

3.25.8 Priorities

At an aircraft incident involving fire, BFRS resources will by priority:

• Establish and protect rescue paths for evacuating passengers.

• Gain control of the fire to stop exterior fires from spreading to the aircraft interior.

• Protect the integrity of the fuselage.

• Conduct interior firefighting and rescue operations.

3.25.9 Triage

A triage location will be selected by the BFRS Watch Commander (on scene commander) and victims will be directed or moved to that location. Should fire suppression operations permit, firefighters may render first aid until relieved by medical personnel.

3.25.10 Aircraft Accident on Water

Once advised of an aircraft crash into the sea, BFRS shall be dispatched to the nearest known landfalls to assist survivors. The AEP has additional references and outline of procedure details. BFRS has as an existing task to develop procedures and resources to provide specialized services to support rescue services for aircraft and survivors beyond the ability to swim ashore.

3.25.11 Aviation Fuel Storage Area

BFRS shall provide protection for the Aviation Fuel Storage Area located on the Apron I. BFRS will additionally assist by responding to emergencies at off-site airport fuel storage facilities as agreed in the memorandum of understanding with the Bermuda Skyport Corporation Limited.

3.25.12 Unlawful Seizure of Aircraft

BFRS will respond to stand-by locations with resources based on assessments provided by the Bermuda Police.

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3.25.13 Aviation Operations

Aviation Operations such as the fueling of aircraft or aircraft maintenance activities can be a source of an incident requiring emergency response. An alarm from such activities will result in BFRS responding with resources deemed appropriate by BFRS Watch Commander.

BFRS Watch Commander shall direct fuel companies to shut off all fuel pumps in accordance with company emergency procedures.

3.26 Aircraft Diversions

3.26.1 Guidelines

Aircraft are diverted to L.F. Wade International for a number of reasons including medical, technical or security emergencies. Additional information can be found in the Airport Emergency Plan (AEP) with initial understanding in Part One and Five.

3.26.2 Diversion During Operating Hours

Aircraft diversions during operating hours are handled by BAA’s ATC services, and the ADO will be notified of the diversion. After receiving notification from the tower, the ADO shall ensure that the relevant agencies are alerted and assign the gate to be used by the diverted aircraft in accordance with the following emergency gate assignment criteria:

Situation Gate or Location

Sick passengers Apron I

Technical difficulties Apron I or Apron VI

Hazardous materials or fuel spills Apron VI

Military and hazardous cargo emergencies Apron VI

Bomb threat/security incident Apron VI

3.26.3 Diversion Outside Operating Hours

For all aircraft diversions between 23:00 and 07:00 Atlantic time, the following procedure shall be followed:

• The pilot of an en-route aircraft notifies the New York Air Traffic Control Centre.

• The New York Air Traffic Control Centre notifies the Bermuda RCC that has th call-sign: “Harbour Radio”.

• The RCC then notifies the emergency pager, 911 and the ADO.

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• The ADO will then follow their call-out procedure to inform all stakeholders that need to be present.

• 911 is notified of the type of emergency requiring a diversion and will contact the necessary agencies.

• The ADO will assign the gate to be used by the diverted aircraft.

• The ADO is responsible for ensuring that the relevant agencies are alerted.

• The President will inform the Minister where deemed appropriate.

3.27 Removal of Disabled Aircraft

Please see Bermuda Skyport Corporation Limited, Airport Emergency Plan (AEP) Part 5 Section 5.4 Disabled Aircraft Removal Plan, that provides details on the procedures for removing a disabled aircraft on or adjacent to the movement area. The Bermuda Skyport Corporation may require the removal of any aircraft from any part of the aerodrome, if in the opinion of the President or Director of Airport Operations it is in any way impeding the safe and efficient operation fo the airport. Unless the authority has been delegated, the aircraft operator shall be responsible for taking steps to remove an aircraft as quickly as possible. Any recovery of a disable aircraft should be carried out under the supervison of a qualified aircraft engineer. If Skyport is empowered to undertake removal of a disabled aircraft, on-airport and external resources are to be used to affect a safe and timely recovery. The Bermuda Fire and Rescue Service has some capacity to assist the removal of a disabled aircraft at L. F. Wade International Airport. As per the Bermuda Airport Authority Aeronautical Information Publication (AIP) dated 26th April 2018, equipment list includes Lifting Bags and dollys. List of Local Contacts for Support Equipment (Removal of Disabled Aircraft) D & J Construction Co Ltd (www.djcon.bm) 1 441 292-1428 Andy Pereira 534-7364 [email protected] Manny Furtado 535-5756 [email protected] Crisson Construction Limited 1 441 734-7616 Charles Crisson 295-0826 [email protected] No aircraft or separated aircraft wreckage (parts or debris) are to be removed without the consent and approval of the Bermuda Civil Aviation Authority (BCAA).

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1. NOISE ABATEMENT

1.1 Purpose

This directive has been promulgated to reduce the noise exposure of residential areas neighboring the airport facility.

1.2 Standard

All aircraft operations at L. F. Wade International Airport (TXKF) are to comply with the environmental noise standards as detailed in Chapter 3 or 4 to ICAO Annex 16 document.

1.3 Application

This directive applies to all aircraft operations in the designated and controlled airspace surrounding the airport. .

1.4 Delegated Representative

The Manager, Air Traffic Control Services has the authority to implement this procedure on behalf of the Director, Airport Operations.

1.5 Policy

All aircraft taking off from both runway 12 and 30 will maintain runway heading until having reached either a distance of 3 statute miles or 3000 feet (MSL) of altitude.

1.6 Exemptions

Deviations are permitted for declared aircraft emergencies, severe weather and aircraft mechanical situations.

1.7 Deviations

Air Traffic Controller on duty will log the deviation and advise the ADO providing the following information:

• Aircraft type

• Flight number/company

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• Departing runway/time

• Reason for deviation

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2. WILDLIFE CONTROL PROGRAM

2.1 Purpose

This directive established procedures for the control of wildlife hazards on the airside of BDA.

2.2 Application

This directive applies to all personnel involved in airside operations.

2.3 Policy

Bermuda Skyport Corporation Limited maintains a wildlife hazard and control management program (with manual) to manage the safety-risks associated with wildlife on or near the airport.

2.4 Procedures

On-going monitoring of airside wildlife activity is currently maintained by:

• The Skyport Wildlife Control Officer (WCO)

• The WCO while carrying out FOD checks/operational runs

• ASEU during airport patrols

• ADO during operational runs and airport patrols

• ATC personnel

• BFRS personnel

• All personnel while working airside Wildlife Sittings from on-going monitoring will be immediately reported to ATC who will:

• Request the Wildlife Control Officer intervention as required

• Advise the ADO ATC carries out collision avoidance measures as required during the period of potential danger. ADO manages the situation in conjunction with the Wildlife Control Officer to eliminate the problem. The event is logged in the Skyport SMS and reported to management at the Monday through Friday daily operational briefings and in accordance with the Skyport Wildlife Control Program Manual.

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3. BIRD STRIKE PROCEDURES

3.1 Purpose

This directive establishes standard procedures for reporting bird incidents, including the recovery of bird remains found on the airside at BDA, and the action to take in the event of excessive bird activity.

3.2 Application

This directive applies to all personnel who operate airside, particularly those who perform duties in close proximity to the runway.

3.3 Procedures

3.3.1 Discovery of Bird Remains

If bird remains are found on the airside, the following procedures should be followed: 1. Deliver the remains to the Wildlife Control Officer. If unable to deliver the remains, alert

ground control who will then inform the Wildlife Control Officer of the location of the remains which he will retrieve.

2. Complete the appropriate sections of the Skyport Bird Strike Report Form, available from the Wildlife Control Program Manual.

3. Place the remains and the Bird Strike Reporting Form into a plastic bag and seal it. Then place the bag into a Freezer for the Wildlife Control Officer to collect.

4. The Wildlife Control Officer will notify the Government Conservation Officer if needed. The Wildlife Control Officer will analyze the remains and submit a report of his findings and recommendations to Bermuda Skyport Corporation Limited by way of www.bdasafety.com

3.3.2 Bird Strike Reported by Aircraft Crew

If a bird strike is reported by a pilot, in addition to the required reporting, ATC should notify the Wildlife Control Officer who will attempt to locate the bird. If successful, the Wildlife Control Officer will follow the procedures as stated above for discovering bird remains.

3.3.3 Procedures for Unusual Bird Activity

Unusual bird activity is defined as a flock of 25 or more small birds, or greater than one large bird (the size of a gull or heron), when observed on the active runway or taxiways. When this occurs,

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notify ground control who will alert the Wildlife Control Officer. The Wildlife Control Officer will respond to the scene and take appropriate action. If bird roosting on the runway continues for more than three consecutive days, the Wildlife Control Officer will notify the Government Conservation Officer (if needed) who will investigate and report his findings to Bermuda Skyport Corporation Limited. The Wildlife Control Officer will also notify Bermuda Skyport Corporation Limited who will issue a NOTAM reflecting the unusual bird activity.

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4. AIRCRAFT REFUELING

4.1 Purpose

This directive establishes safety measures and procedures for aircraft refueling operations at BDA. See section 4.4.3 for de-fueling procedures when conditions are such that fuel must be removed from aircraft. There is NO AVGAS available at TXKF nor is there any provisions to store AVGAS for future use.

4.2 Application

This applies to all personnel involved with aircraft refueling and personnel involved with aircraft support operations in the proximity of refueling. See section 4.4.3 for de-fueling procedures when conditions are such that fuel must be removed from aircraft.

4.3 Policy

BDA places the highest emphasis on safety of operations. To prevent hazardous incidents from occurring during aircraft refueling, all personnel involved must fully understand and comply with this and other related directives in addition to their company's procedures. All aircraft operators must ensure that refueling operations are conducted in accordance to their company's procedures.

Safety checks of facilities and operations will be conducted in accordance with the standards and procedures described in the Quality & Safety Management System Manual and Section 5 of this manual. Any discrepancies noted shall be tabled during the Air Operations Working Group meetings that are held monthly by the Operations Officer.

All airport refueling operators shall make available for inspection records showing the successful completion of an annual safety audit and manuals describing the company's refueling operating procedures.

4.4 Procedures

4.4.1 Communications

• The refueling crew must be able to communicate with the aircraft crew or their representative.

• It is a Bermuda Skyport Corporation Limited requirement that BFRS be present at all aircraft refueling operations with passengers remaining on board. BFRS must standby for refueling any aircraft with hazardous cargo. During standby, the senior fire officer must be

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able to communicate with the refueling crew, the aircraft crew, or their representative, and ground control.

• The audible alarm to warn personnel of an incident justifying the stopping of fueling procedures will be by shouting: "STOP FUELING! STOP FUELING! STOP FUELING!"

• When BFRS is on standby, sirens on the fire apparatus may also be used.

4.4.2 Refueling Safety Precautions

• Loose metal objects such as keys, etc. must not be carried or worn

• Footwear with exposed metal parts on the soles must not be worn

• Smoking materials must not be carried

• Eye protection must be worn

• Portable fire extinguishers must be readily available

• The aircraft being refueled and any adjacent aircraft's weather radar must be turned off

• Refueling operations must be a minimum of 15 meters from any open flame or source of ignition, including cellular phones

• Vehicles and equipment must not be positioned within a 3 meter radius of the refueling vent openings

In addition to the above, for refueling with passengers on board, two-way communications should be maintained by airplane intercommunications system or other suitable means between the ground crew supervising the refueling and the pilot-in command or other qualified personnel, who will be ready to initiate and direct an evacuation of the airplane by the most practical and expeditious means available. A minimum of two exits must be available for emergency egress: one with the passenger stairs in place and the other available for emergency chute deployment on the non-refueling side of the aircraft. During lightning and severe weather warnings the Bermuda Skyport Corporation Limited has implemented the Thorguard L150 system that signals (visual and audio) to all on the active Apron that lightning is present in the area.

4.4.3 Aircraft De-fueling

There are times that all fuel must be manually removed from an aircraft for a multitude of reasons. When the manual de-fueling of an aircraft must be accomplished the operator must follow the guidelines listed.

• Operator must obtain approval for Bermuda Skyport Corporation Limited Operations office and or the ADO prior to commencing of operation and provide the following information

1. Aircraft type current location

2. Estimated amount and type of fuel to be manually removed

3. Proposed location of fuel removal operation

4. Proposed removal operation plan ( how fuel is to be removed)

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5. Disposal plan

6. Clean-up plan in the event of a fuel spill

• The ADO will notify all relevant agencies of the proposed operation to include Bermuda Skyport Corporation Limited management , BFRS, and ATC or the operation and location

• If approval is granted for the De-Fueling operation it is a Bermuda Skyport Corporation Limited requirement that BFRS be present at all aircraft de-fueling operations. BFRS will remain with the operation during until such time the operation has been completed.

• The operator is required to notify Bermuda Skyport Corporation Limited and or the ADO upon completion of the de-fueling operation

• BFRS will be required to escort the removed fuel from the Airport property

• Any cost incurred to Bermuda Skyport Corporation Limited and or BFRS will be the responsibility of the operator

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5. METEOROLOGICAL HAZARDS - AIRCRAFT SERVICING

5.1 Purpose

This directive is promulgated to ensure the safety of persons, aircraft and equipment on the aprons.

5.2 Application

This directive applies to all air carriers, ground handlers, fixed based operators and fuelers at BDA.

5.3 Policy

The BWS will provide Airfield Warnings to the ADO and airside operators whenever a significant weather situation poses a potential threat to apron operations. Bermuda Skyport Corporation Limited and airside operators will, as mutually agreed, suspend or modify operations as required to ensure the safety of the operation.

5.4 Procedures

1. Upon notice of significant weather, the BWS will notify the ADO/ airside operators of the weather details. Continual updates will be provided as required and notice of the threat termination will be given.

2. If aware of significant weather in the vicinity of the airport, BWS will advise the ATC (or vice versa).

3. Once advised of the (potential) threat the ADO will consult with the airside operators and determine a course of action. If required, the ADO will advise the Manager, Air Operations. Bermuda Skyport Corporation Limited may, as required, direct that certain measures be taken.

5.5 Lightning

Fork lightning is considered a serious threat in the vicinity of aircraft servicing operations. When present, the fuelers will stop operations based on individual carriers' operating procedures. Operations will resume once the weather situation has moved away from the airfield. Extreme caution should be used when fueling during lightning and electrical storms. The existing, and only, fuel servicing operations provider will have specific procedures in their standard

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operations manual, for suspended fuel service when the Thorguard L150 system indicates there is lightning in the area.

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6. TRAFFIC MANAGEMENT - VEHICLES

6.1 Purpose

This directive is promulgated to ensure the safe movement of vehicles and traffic on the airside, particularly aprons.

6.2 Application

This applies to all airside operators at BDA.

6.3 Policy

Airside Vehicle Operators Permit (AVOPs) are required for anyone operating a vehicle on airside, as follows:

• For maneuvering areas, a ‘D' permit is required

• For aprons and service roads, a ‘D/A' permit is required

• Each vehicle must have been issued an AVP to be allowed airside

6.4 No AVOP Permit

Persons not in possession of a valid AVOP may drive on the airside if escorted by or in the company of an AVOP holder. NOTE: Persons must comply with all security regulations pertaining to airside access.

6.5 Employer Responsibility

Employers must ensure that their employees are qualified to operate vehicles and equipment airside.

6.6 Application for AVOP

The application procedure for an AVOP is described in the AVOP manual, available from the Air Operations Officer (AOO) at 299-4807.

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6.7 Passengers per Vehicle

The number of passengers per vehicle is limited to the specifications provided by the manufacturer. Operators are responsible to ensure that the number of passengers does not exceed seating capacity of the vehicle for safe transportation.

6.8 Vehicle Equipment

All vehicles and equipment operating airside must have the necessary safety and operating equipment as outlined in the AVOP and other Bermuda Skyport Corporation Limited publications.

6.9 Two-Way Radios

All persons operating within the maneuvering area must be in constant communication with ATC. Permission to use this frequency must be obtained from the AOO. Information regarding the acquisition of hytera- digital radios is obtainable through the Bermuda Skyport Corporation Limited Air Operations Officer (AOO).

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7. TRAFFIC MANAGEMENT – PERSONS

7.1 Purpose

This directive is promulgated to ensure the safe movement of passengers and personnel on aprons.

7.2 Application

This directive applies to all carriers and handling agencies at BDA. Air carriers are responsible to ensure the safety of passengers who are either enplaning or deplaning.

7.3 Policy

7.3.1 Air Carrier Personnel

Air carrier personnel must ensure that passengers are escorted between an aircraft and the terminal building by the safest route; they must ensure that the passengers remain within the designated walkways and must not wander off unescorted.

7.3.2 Apron Maintenance

Bermuda Skyport Corporation Limited is responsible for the surface condition of those aprons under its direct control to the level required for safe movement of passengers between aircraft and the Terminal building.

7.4 Hazardous Conditions

Airside operators noticing a hazard shall take immediate corrective action to protect persons and equipment and promptly advise the ADO of the situation.

7.5 Vehicles on Apron

Vehicles must not cut through passenger traffic enplaning/deplaning between the aircraft and the Terminal building as well as follow all guidelines as listed within the AVOP manual.

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7.6 Safety of Operations

Air Carriers/handlers must ensure that all aircraft movements and engine operations are conducted in such a manner as to ensure the safety of persons, equipment and structures in the vicinity of the aircraft. The AVOP Manual can be referred to for guidelines.

7.7 Two-Way Radio

All persons operating within the maneuvering area must be in constant communication with ATC. Permission to use this frequency must be obtained from the AOO and the AASO. Information regarding the acquisition of radios is obtainable through the AOO and the AASO.

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8. AIRSIDE COMMUNICATION SYSTEM

8.1 Purpose

This directive is promulgated to describe and establish procedures for the Airside Communication System.

8.2 Application

This directive applies to all individuals/ organizations having a requirement to use the Bermuda Skyport Corporation Limited communications system.

8.3 Policy

All persons/organizations operating within the maneuvering area of BDA must establish communications with ATC.

8.4 System Description

Bermuda Skyport Corporation Limited has established primary multi-channel system means of communication (hytera-digital radio system) for use at BDA. ATC ground control (for vehicles) operates on an 800 trunk hytera-digital radio system and is to be utilized whenever driving on the airfield in the maneuvering areas.

8.5 Procedures

• Persons/organizations with a bona fide requirement to operate on the 800 trunk hytera-

digital radio system and speak with ATC must contact the Air Operations Officer (AOO)

for approval of a radio operator call sign.

• Radios are obtained from East End Telecom. The AOO may loan a radio out for a short-

term requirement, if available and only when the user signs a document stipulating to

comply with the following terms and conditions of issue.

• Radio users must be familiar with the Air Traffic Directives and all airside related information prior to use of the radio on airside.

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9. GATE ASSIGNMENT

9.1 Purpose

This directive defines the responsibilities of various groups in the administration of the gate assignment procedure.

9.2 Application

The following organizations/individuals are involved in the gate assignment procedure:

• Airport Duty Officer (ADO)

• Aircraft owner/operator

• Aircraft handler

• Air traffic control (ATC)

9.3 Policy

Bermuda Skyport Corporation Limited is responsible for gate assignment at BDA. This function is accomplished by the ADO from flight information provided by the aircraft owner/operator and aircraft handlers.

9.4 Procedures

1. All air carriers flying to Bermuda must co-ordinate their flight plans with Bermuda Skyport Corporation Limited, providing the following information prior to commencing the flight:

• Arrival date and time

• Departure date and time

• Aircraft type and registration

• Owner/operator address and phone numbers

• Services required

• Aircraft handler

2. The ADO will assign gates based on established criteria e.g. arrival time, departure time

availability of gates.

3. The ADO will advise the handler or operator of gate assignment selection, via landline or electronic means.

4. Aircraft operators/handlers must, on a timely basis, advise the ADO of any change in schedule

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or delay at which point a revised gate assignment will be generated.

5. ATC will advise pilots which gate has been assigned to the aircraft.

6. ATC will provide taxi instructions as appropriate to gate and or Apron assignment as well as any airport advisory information on Aprons.

7. Pilots will contact ATC on 124.5 for start/push clearances and taxi from gates.

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10. APRON 1 PARKING/GATE DEPARTURE

10.1 Purpose

This directive establishes procedures for aircraft operations on Apron 1. Specifically, aircraft parking and gate departure procedures are described.

10.2 Application

This directive applies to all personnel involved in the arrival, parking and departure of aircrafts on Apron 1. An aircraft stand is where the aircraft parks on the apron.

10.3 Policy

BDA places the highest emphasis on safety of operations. Aircraft are the largest equipment on the apron; therefore, special procedures are required while they are maneuvering near vehicles and personnel.

10.4 Parking Operations

• All aircraft arriving for parking require marshaling.

• All aircraft must be parked nose in and on the lead-in line.

10.5 Normal Gate Departure Operations

All aircraft, other than corporate jets, must be pushed back from gates. Push back from Gates 1 through 6 must follow the taxi lines and aircraft must be pushed back to the hold lines. Due to the close proximity of Gates 7 and 8 to Kindley field road and the possible effect of jet blast on motorists, the following procedures must be used:

• For Gate 7 - the aircraft's tail may be pushed to the north but no more than to the Northwest. A 45 degree angle between the aircraft's longitudinal axis and the north boundary of the terminal apron can be used as a reference for Northwest.

• For Gate 8 - the aircraft's tail must be pushed to the east at least as far as Gate 7. Then, the tail may be pushed to the north or to the northwest as described for Gate 7 above.

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10.6 Unusual Gate Departure Operations (Powerback)

This kind of departure is when an aircraft uses its own power to maneuver away from the gate. The term used to define this departure or maneuver is often called a powerback. Powerback procedures are not normal conditions for Apron I. If it becomes necessary for an aircraft to use its own power to maneuver away from a gate because the aircraft does not have push back capability then the criteria and procedures listed below must be adhered to. Authorization will be granted by the ADO, Director of Airport Operations or the President. Due to the jet or prop blast that may be encountered near the Air Terminal Building, the following procedure shall be used: 1. A prestart briefing with aircrew and groud staff for powerback procedure is complete before

aircraft engines start.

2. An aircraft departing a gate using its own power must be marshaled.

3. The marshaling signalman must be in full view of the pilot in command (PIC). Also, the signalman must have a clear view of the section of the apron where the aircraft will

maneuver.

4. The passenger/pedestrian areas must be clear before engine start and when the aircraft is maneuvering. The jet or prop blast must not affect any airport staff, onlookers or passengers enplaning or deplaning adjacent aircraft.

5. The jet or prop blast must not be directed toward a fuel truck fueling an adjacent aircraft.

6. The area affected by the jet blast must be inspected and cleared for any FOD or loose debris prior to the operation. This distance can range from 100 ft. to 200 ft. depending on the aircraft type. It is expected this will be part of the prestart brief with the pilot in command prior to departure. As part of the prestart briefing and before authorization, it will be confirmed that there will be enough room to maneuver before the aircraft starts to move.

7. The ADO will be expected to be on site and will have pre-coordinated with ATC security

staff at Gates 102, 103 and 104 to hold any aircraft and vehicle traffic and personnel from

entering the surrounding area.

10.7 Dangerous Goods Aircraft Operations

Dangerous goods can only be carried per the International Civil Aviation Organization’s Technical Instructions for the Safe Transport of Dangerous Goods by air (Technical Instructions), irrespective of whether the flight is wholly or partly within or wholly outside the territory of a state. An approval must be granted by the State of the Operator before dangerous goods can be carried on an aircraft. All flights as well as any respected handling (cargo) agencies shipping such goods must notify Bermuda Skyport Corporation Limited in writing prior to the arrival of such flights or cargo.

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The ADO must be notified of the arrival of an aircraft carrying hazardous cargo. The ADO will then inform BFRS and ATC. The Airport Security Police and the Bermuda Police Service will be informed where appropriate.

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11. HAZARDOUS MATERIALS (SPILL) MANAGEMENT

11.1 Purpose

This directive establishes procedures for the safe handling of hazardous materials as well as the management of spills at BDA.

11.2 Application

This directive applies to all persons dealing with hazardous materials at BDA.

11.3 Policy

The Bermuda Skyport Corporation Limited is committed to ensure that hazardous materials are handled safely at BDA. This is accomplished by prescribing procedures by which all persons involved with hazardous materials must adhere to.

11.4 Legal Framework

The Bermuda Clean Air Act 1991 and the Water Resources Act 1975 are the legislative mechanisms that control activities that may lead to the contamination of soils through the discharge of harmful substances. As most contamination events are caused by accidental failure of containment, the standard approach to remediation is through the compliance with the Risk-Based Corrective Action (RBCA) Guidelines overseen by the Pollution Control section of the Department of Environment and Natural Resources. Although not legislation, an environmental policy related to aircraft has been developed by the Bermuda Government. The aspects from this policy related to hazardous substance spill prevention and control are summarized below:

• Maintenance of engines and handling of oils, greases, fuels, hydraulic fluids and coolants must be performed in a covered area over an impervious surface.

• Any spill onto the ground shall be cleaned up in accordance with Bermuda’s RBCA guidelines.

• Spills or leakages of one US gallon or more must be reported via email to [email protected] as soon as practicable and within four hours.

• Any spillage or leakage that enters water (fresh or salt) must be reported immediately to Bermuda Maritime Operations Centre.

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11.5 Procedures - Material Handling

• Hazardous Materials Management will be conducted in accordance with all applicable industry and government rules and regulations to include OTAR 92.

• Persons dealing with hazardous materials must be trained in the safe storage/handling/emergency management of the materials.

• Persons or organizations dealing with hazardous materials will prepare and maintain an up-to-date plan outlining the organization's Hazardous Materials Management strategy, which will need to be consistent with Skyport’s Environmental Management Plan (EMP) and Skyport’s Spill Prevention and Counter Control Plan (SPCCP).

11.6 Aircraft Refueling Activies

• The foremost requirement is that only properly trained personnel are permitted to conduct fuelling operations: Besides being trained on the proper use of fuelling equipment, operators must also be trained on the operation of emergency controls and the actions to be taken in the event of an emergency.

• Aircraft spill response procedures should be communicated to all tenants and users in charge of refuelling activities.

• All apron areas were refuelling activities are conducted should be frequently inspected to identify spills and leaks. All spills must be controlled and cleaned up as soon as possible.

• Maintain adequate supplies of spill response equipment and materials in accessible locations near areas where spills may be likely to occur.

• Stormwater collection systems in refuelling areas as well as oil and grit interceptors must be frequently inspected and maintained. All waste generated from maintenance activities should be properly disposed of at appropriate facilities.

11.7 Procedures - Emergency Handling

As defined in Skyport’s SPCCP, spills are categorized between minor and major depending on the volume of material spilled. Depending on the size of the spill the following procedures will be followed:

• Small spills (1 gallon or less) of oil will be immediately cleaned up by employees. No emulsifier or dispersant should be used. Dry clean-up methods should be used for oil spills.

• In the event of a minor spill of oil (between 1 and 25 gallons), the first employee on the scene will attempt to identify the source of the spill and the apparent rate of release. If the

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spilled quantity can be cleaned up immediately without assistance, the employee will take appropriate action to stop the release and contain the spilled substance.

• If the spill volume is more than 25 gallons, the employee will take no action at the scene, but will immediately notify his supervisor, who will notify Skyport's EHS Department and the BFRS.

• Special attention will be given by the responding team to the stormwater collection system, which will be protected using appropriate spill response materials.

• BFRS stand-by will be provided at no charge; however, should a response be required the Air Carrier or owner of the equipment will be billed for any excessive amounts of materials used.

11.8 Procedures - General Clean Up

The following information is provided to indicate methods of first line emergency response to a spill incident, but it is recommended that these practices should be used only if there is no risk to staff or other site personnel and depending on the size of the spill as indicated above.

• Assess safety of all personnel.

• Assess risk of explosion.

• Activate the emergency fuel shutoff when applicable.

• Turn off the discharge valve or isolate the source of leakage or spill.

• Locate nearest spill kit (on Apron 1, the YELLOW BINS located along the airside of the

terminal building).

• Notify Supervisor, ADO, BFRS and Skyport’s EHS Department as required.

• Take whatever immediate actions are required to contain the spill and prevent it from

spreading or discharging into stormwater drains or adjacent waterbodies.

• On water, place boom around the spill and any discharge pipes to prevent contamination

from spreading. Place absorbent mats over the spill area.

• On land, place absorbent mats on the spill and build temporary earth bunds if necessary.

11.9 Radioactive Situations

These situations may pose serious health risks that are hard to detect and must be treated differently than non-radioactive incidents/accidents. Government of Bermuda response may be required for these occurrences, contact the Beremuda Department of Health.

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12. BOMB AND OR SUSPICIOUS PACKAGES THREATS

The Bermuda Fire and Rescue Service shall respond with resource levels based on the potential threat. Firefighting resources will be established at a safe distance to allow quick response to the threat based on their operational guidelines. Bermuda Skyport Corporation Limited will take appropriate actions and notifications to law enforcement agencies (LEA) as deemed necessary based on information provided from BFRS as to airside operations. See Skyport AEP, Part 14, for additional guidance and expected procedures.

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13. PILOT CONTROL OF AIRPORT LIGHTING

13.1 Purpose

This directive is to insure the runway and taxiways are lit when aircraft operations are being conducted during Non-Tower Operations.

13.2 Application

This directive applies to all arriving and departing aircraft during Non-Tower Operations.

13.3 Policy

Through this AOM, the Bermuda AIP and the PPR system, all airport stakeholders to include transient aircrew will compliy with the requirements to use the pilot controled airport lighting as required.

13.4 Procedure

• Departing Aircraft: During Non-Tower Operations (between 2300 hours and 0700 hours

local time) prior to taxing for Departure, all aircraft will operate airfield lighting and monitor

and transmit all intensions on Common Traffic Advisory Frequency 122.800 MHz until

airborne then contact NY ARTCC on 128.500 MHz/119.100 MHz

• Arriving Aircraft: During Non-Tower Operations (between 2300 hours and 0700 hours

local time) prior to entering the Bermuda Class D Control Zone, all aircraft will operate

airfield lighting, and monitor and transmit all intensions on Common Traffic Advisory

Frequency 122.800 MHz until arriving safely at the intended apron for parking.

13.5 Communication Requirements

The Airport Duty Officers (now under review) and the Bermuda Fire and Rescue Service (BFRS) will have available VHF radios to communicate (listen and transmit), as necessary, for aircraft arrivals and departures during Non-Tower Operations.

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14. DEVIATIONS OR WAIVERS TO THE AERODROME OPERATIONS MANUAL (AOM)

14.1 Purpose

This directive is to provide a defined procedure to deviate from the Aerodrome Operations Manual (AOM) in recognition that the AOM cannot consider every operational circumstance that could potentially occur at the airport.

14.2 Application

Deviations from the requirements of this manual are acceptable in the interest of safety to personnel, aircraft, property, vehicles or equipment when a situation occurs or is anticipated and not covered in this manual.

14.3 Policy and Procedure

• A Deviation or waiver from this manual, when deemed necessary as described in

paragraph 13.2, may be authorized by the Airport Duty Officer (ADO), Director of Airport

Operations or the President following a risk assessment and safety case as appropriate.

The requirements and preparation for risk assessment and safety case are listed in the

Safety & Quality Management System Manual (SQMS).

• Any deviation approved by the Airport Duty Officer (ADO), Director of Airport Operations

or the President will be documented immediately through the ADO log system to include

the initial Risk Assessment points of consideration. The complete safety case will follow

and be documented within 48 hours of the deviation. The risk assessment will consider

the appropriateness incorporation of the deviation as standard practice or procedural

guidance in the AOM. If an amendment is determined a requirement, the information will

be appropriately communicated to all personnel. This will be executed in accordance with

Skyport standard notification procedures and the document control system.

14.4 Additional Consideration

Any deviations from the Aerodrome Operational Manual is considered in extremis and not to overcome an inconvenience. As normal operational guidance is expected to provide adequate procedures to encompass all airport operations, deviations are expected to be considered or

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required on very few occasions or events at the airport. The range of non-normal operational circumstances should be carefully analysed through the Skyport risk register to support amendments to the AOM to confirm mitigation and procedural guidance is in place to reduce the potential need for deviations.

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15. HUMAN FACTORS

15.1 Definition of Human Factors

Human Factors are defined as “the environmental, organizational and job factors, and human and individual characteristics which influence behaviors at work“. In general, a human factor is a physical or cognitive property an individual or social behavior which is specific to humans and influences functioning of technological systems as well as human-environment equilibriums.

15.2 Aim

The aim of a Human Factors Policy is to reduce risk to a level that is “As Low As Reasonably Practicable” (ALARP). Since people lie at the root of most incidents, careful consideration of “Human Factors” is essential to minimize the risk and to conduct an effective investigation that determines the underlying causes of an incident and/or accident should one occur.

15.2 Considerations It is crucial to be aware of the human aspects which can increase the risk of incidents and/or accidents. Factors include:

a. behavioral differences;

b. emotion;

c. perception;

d. personality;

e. decision-making;

f. cognition;

g. fatigue;

h. stress;

i. etc.

Bermuda Skyport Corporation Limited acknowledges the importance of Human Factors, it is an integral part of SMS in the incident/accident investigation process as the role humans and organizations play in incident causation cannot be ignored. Only through the consideration of Human Factors can effective recommendations to prevent similar occurrences be made and acted upon. As complex and erratic beings, humans interact with and work as part of a technological, organizational, psychosocial and very diverse aviation industry. Inevitably, they will produce variability, safety hazards/risk and, sometimes, errors. Bermuda Skyport Corporation Limited is aware that Human Factors also play important role for the actual investigation process, in order to reduce risk a level that is “As Low As Reasonable Practicable” (ALARP).

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15.3 Policy Statement

Bermuda Skyport Corporation Limited will demonstrate “A Positive Aviation Safety Culture” by ensuring that:

• Senior management place strong emphasis on aviation safety, as part of the strategy of

controlling risks (i.e. minimizing losses);

• Decision-makers and operational personnel demonstrate and foster a realistic view of

the short and long term hazards involved in the organization’s activities;

• Senior managers foster a climate in which there is a positive attitude towards criticisms,

comments and feedback from lower levels of the organization/staffing on safety matters;

• Senior managers do not use their influence to force their views on subordinates;

• Senior managers implement measures to contain the consequences of identified safety

deficiencies;

• Senior management promotes a “Just Culture” allowing a confidential and non- punitive

working environment. The term “non-punitive” does not imply blanket immunity.

• There is an awareness of the importance of communicating relevant safe information at

all levels of the organization (both within and with outside entities);

• There are realistic and workable rules relating to hazards, to safety and to potential

sources of damage;

• Personnel are well trained and understand the consequences of unsafe acts; and

• There is a low incidence of risk-taking behavior in the context of workplace safety, and a

safety ethic which discourages such behavior.

15.4 Implementation

Bermuda Skyport Corporation Limited recognize that hazard identification is the critical first step in managing Human Factors and operational safety. Evidence of hazards is required and may be obtained in a number of ways, from a variety of sources. We have listed a few examples to ensure safety is top priority:

1. A Robust Hazard and Incident reporting system;

2. Investigation and follow-up of reported hazards and incidents;

3. Trend analysis;

4. Feedback from training;

5. Flight data analysis;

6. Safety surveys and operational oversight and random safety audits and inspections;

7. Monitoring normal operations;

8. State investigation of accidents and serious incidents; and

9. Information exchange systems, from top down to all concerned parties.

To ensure positive safety cultures, Bermuda Skyport Corporation Limited has adopted the following cultures to mitigate Human Factors:

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A. Informed Culture where people understand the hazards and risks inherent in their areas

of operation and personnel provided with the necessary knowledge, skills and job

experience to work safely; and identify the threats to their safety and seek the changes

necessary to overcome the threats.

B. Learning culture required for initial skills training and development; provides updates on

safety issues by management; and safety reports are fed back to staff so that everyone

can learn the pertinent safety procedures.

C. Reporting culture allows managers and operational personnel to freely share critical

safety information without the threat of punitive action, creating a corporate reporting

culture, enabling personnel/staff to report hazards or safety concerns as they become

aware of them, without fear of sanction or embarrassment.

D. Just culture is a non-punitive environment is fundamental for a good reporting culture;

workforce must know and agree on what is acceptable and what is unacceptable

behavior. Negligence or deliberate violations must not be tolerated by senior

management workers even in a non-punitive environment. A “Just Culture” recognizes

that, in certain circumstances, there may be a need for punitive action and attempts to

define the line between acceptable and unacceptable actions or activities.

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APPENDIX C: AERODROME AFTER HOUR CALL OUT PROCEDURE

INTRODUCTION

This procedure is being brought into effect to identify the accepted policy and procedure for notifying all required departments and personal to respond to MEDICAL/MECHANICAL aircraft emergency landings outside normal operating hours as published in the BERMUDA AIP.

All times shall be in local time. Pager time stamp verifications will be completed during pager testing.

1. INITIATION OF CALL OUT

The initiation of the call out plan will be based on information received by New York Air Route Traffic Control Centre (ZNY ARTCC) as per letter of agreement between Bermuda and ZNYARTCC.

2. BERMUDA RESCUE COORDINATION CENTER (RCC)

The RCC will receive the initial phone call from NYARTCC and will log all pertinent information in reference to the arriving flight following the checklist on page 6. 2.1 After documenting the information received, the specialist will initiate the call and include the following information within the page.

• Type of emergency “MECHANICAL EMERGENCY or MEDICAL EMERGENCY”; this information is needed for the Bermuda weather service to determine the meteorological data to record.

• Type of Aircraft

• ETA ( estimated Time of arrival) in minutes

The following agencies/parties are on the initial call out page:

• Bermuda Fire and Rescue

• Bermuda ATC

• Bermuda Weather

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2.2 After completing the pager task as listed in 2.1 the Maritime Operations Controller will make the following phone calls and relay the information as provided by NYARTCC on the checklist.

• Bermuda Skyport Corporation Limited Airport Duty Officer

• CMOC / SMOC ( Chief / Senior Maritime Operations Controller)

• 911 / Marine SAR Callout ( as appropriate)

3. BERMUDA AIR TRAFFIC CONTROL

Upon activation of the page/callout initiated by RCC the ATCS on standby for afterhours-call -out will respond to the page as covered by the Manual of Air Traffic Services.

4. BERMUDA WEATHER SERVICE

Upon activation of the page/callout initiated by RCC the Weather Observer(s) will respond to the page/callout as covered by the Bermuda weather operations manual. As understood, the service is open 24 hours each day of the week and can be reached by telephone at all times.

5. BERMUDA FIRE AND RESCUE

Upon activation of the page/callout initiated by RCC the BFRS will respond to such page/callout as covered by the BFRS operations Manual.

6. BERMUDA SKYPORT CORPORATION LIMITED AIRPORT DUTY OFFICER

Upon activation of the page/callout initiated by RCC the Bermuda Skyport Corporation Limited Airport Duty Officer will respond to such page/callout as covered below.

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Aircraft Emergency Diversion Checklist

DTG Aircraft Identification Aircraft Type Position (QTE / Dist. or Lat. and Long.) Nature of Emergency Fuel On Board Persons on Board Dangerous Cargo ETA Landing Runway (12 or 30) Other Remarks

Time (Z)

Group Page Sent

ADO Briefed

CMOC/SMOC Briefed

911 Briefed *

Marine SAR Callout *

* If medical emergency call BFS and advise that ambulance is required. If aircraft safety / mechanical emergency exists contact 911 and advise COMOPS & BFS & Marine SAR crews that an emergency landing is to occur.

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ATC EMERGENCY RESPONSE CHECKLIST The ATC Tower shall notify the ADO and BFRS via STVS Direct Access line. If you are unable to contact the ADO, attempt contact at telephone extension 299-4828. ATC Tower shall also notify RCC Bermuda at telephone extension 297-1010 in the event of an aircraft emergency or accident. THIS IS THE BERMUDA AIR TRAFFIC CONTROL TOWER WITH A PRECAUTIONARY/ EMERGENCY/ACCIDENT ON: AIRCRAFT IDENTIFICATION: __________________________ TYPE OF AIRCRAFT: __________________________ LOCATION: __________________________ NATURE OF EMERGENCY: __________________________ FUEL ON BOARD: __________________________ SOULS ON BOARD: __________________________ DANGEROUS CARGO: __________________________ ESTIMATED TIME OF ARRIVAL (LOCAL TIME): ____________ LANDING RUNWAY: __________________________ DIRECTION LANDING ON TWY B: __________________________ (as appropriate) REMARKS: __________________________

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EMERGENCY DISPATCH CHECK

SHEET This check sheet is used to gather information and dispatch resources to an aircraft in flight precautionary/emergency or any aircraft incident/accident whether at minimum duty strength (MDS) or when over the MDS and Red Dispatch will be manned during the response. RECEIPT OF ALARM AND RESPONSE DISPATCHING ACTIONS: 1. Gather relevant facts and Information from the alarm source, i.e. ATC, ADO

Primary Information

❑ Nature of Emergency________________________________________________ ❑ Type of Aircraft_____________________________________________________

❑ ETA/Location_______________________________________________________ ❑ Number of Souls on Board_____________________________________________

Secondary Information

❑ Amount of Fuel______________________________________________________ ❑ Cargo _____________________________________________________________ ❑ Hazardous Cargo_____________________________________________________ ❑ Unusual Factors or Circumstances________________________________________

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Bermuda Skyport Corporation Limited Airport Duty Officer (CALL Out Procedures)

1. Command and Control Responsibilities of the ADO are listed in the Skyport Airport Emergency Plan (AEP).

2. The ADO will attend to the emergency as soon as possible.

3. The ADO will assess the type and severity of the emergency.

4. The ADO will confirm 911 emergency dispatch has been called and the appropriate

support agencies and stakeholders have been notified.

a. Bermuda Fire & Rescue Services (BFRS)* b. King Edward Memorial Hospital (KEMH)* c. Bermuda Police Service (BPS)* d. Ground Handler/Menzies Aviation (Diversion) # e. Airline Representative if diverted Airline operates at TXKF, Menzies if not f. Bermuda Customs and Bermuda Immigration (Diversion) g. Airport Traffic Control (ATC) to confirm notification (Diversion) h. Sol Aviation (Diversion)

* 911 operator will dispatch

# ground handlers and engineer

Note: expect departure ASAP for all medical and disruptive passenger diversions.

5. If off airport and at night with only the Aviation Enforcement Unit (ASEU) staff at the

airport, the ADO will call/alert the ASEU to immediately advise of the emergency and

confirm that the ADO is enroute to the Airport. ADO will request Main Gate and Gate 102

for staff access.

6. For all aircraft emergencies and diversions, the ADO has the responsibility to notify the

Skyport President and Director, Airport Operations, as soon as possible by phone,

Following this initial verbal connection, continue to use the hytera-digital radio or email

and provide updates as they occur.

7. The ADO will assign the aircraft parking gate or stand on Apron 1 to be used by the

emergency aircraft in accordance with the gate assignment criteria described in

Appendix B. Apron 6 may have to be used for parking depending on the severity and

nature of the emergency or diversion.

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8. The ADO is responsible for ensuring that the relevant stakeholders and agencies are

alerted for emergencies and diversions.

a. Those listed in paragraph 4, and, as necessary:

i. US Customs & Boarder Protection

ii. Airport restaurant/food service

9. ADO to confirm with aircrew their existing “duty time” to support an immediate departure

and any additional services needed while on the ground.

10. The President of Skyport will inform the appropriate Governmental Minister and Director

General for the Bermuda Civil Aviation Authority (BCAA) where deemed appropriate.

11. Detailed instructions can be found in the Skyport ADO Standard Operating Procedures

(SOP) now under development.

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APPENDIX D: AERODROME AIRSIDE INFRACTION POLICY

Bermuda Skyport Corporation Limited

Aerodrome airside infraction policy

L.F. Wade International Airport82

REPLACEMENT

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INTRODUCTION This initiative is being brought into effect to identify, monitor and correct unauthorized Airside ramp operational practices. This effort will also serve as a tool for airside operators and carriers to identify operational concerns, trends or issues that may otherwise go unnoticed.

LEGISLATION-CIVIL AIRPORTS ACT 1949

Section 10 (a) - (c) provides:

Regulations; further provisions

10 (a) may, for or in connection with any of the purposes of the regulations, provide for the inspection by a person authorized by the Minister in that behalf, of any premises, plant, machinery, aircraft or vehicles within the Bermuda airport;

10 (b) may require that the regulations, or any part thereof or extract therefrom, shall be displayed in any prescribed place within the Bermuda airport;

10 (c) may prescribe the form of any notice, order, certificate or other document to be used for giving effect to or in connection with any provision of this Act or of any regulations made thereunder.

Section 11 (1) - (6) provides:

11 (1) Any person who contravenes any provision of any regulations made under this Act or any order, direction or requirement lawfully made, given or imposed by any person under the authority of those regulations, commits an offence against the regulations:

Provided that where a person engaged or employed in the administration of such regulations omits to perform any duty imposed on him as such the omission shall not constitute an offence against the regulations,

11 (2) Regulations made under this Act may provide for the punishment of persons guilty of offences against the regulations, so, however, that any such punishment shall not in respect of a first offence exceed a fine of $420 and shall not in respect of a second or subsequent offence exceed a fine of $840, or imprisonment for a term of three months, or both such fine and imprisonment.

11 (3) Proceedings in respect of an offence against regulations made under this Act shall not, without the written consent of the Director of Public Prosecutions, be instituted by any person other than a party aggrieved or by the Minister.

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11 (4) Offences against regulations made under this Act shall be prosecuted before a court of summary jurisdiction.

11 (5) A prosecution for an offence against regulations made under this Act may be

conducted before a court of summary jurisdiction by any officer of the Airport department or the Aviation Department duly authorized by the Minister in that behalf.

11 (6) Where an offence against regulations made under this Act has been committed by

a body corporate, every person who at the time of the commission of the offence was a director, President, secretary or other similar officer of the body corporate, or was purporting to act in any such capacity, shall be deemed to be guilty of that offence, unless he proves that the offence was committed without his consent or connivance and that he exercised all such diligence to prevent the commission of the offence as he ought to have exercised having regard to the nature of his functions in that capacity and to all the circumstances.

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1. APRON OPERATIONS

1.1 Apron Management

Directives for Apron management, traffic management of persons and gate assignment, apron parking/gate departure, power back procedures and hazardous cargo aircraft operations can be found in the Aerodrome Operations Manual Appendix B to include the Aerodrome Aprons Manual. The Aerodrome Airside Infraction Policy contains detailed standards and procedures that shall be followed to conduct operations on the Apron. There is a published aerodrome layout as well as appropriate Apron markings for airside vehicle parking and storage; upon a written request, a copy can be made available through Bermuda Skyport Corporation Limited.

1.1.1 Apron Management Infraction

Include any action that fails to adhere to the published procedures contained in Aerodrome Operations Manual Appendix B.

1.2 Apron Safety Management

Bermuda Skyport Corporation Limited has numerous directives in place to oversee the many safety facets present on the Aprons. Bermuda Skyport Corporation Limited also chairs the following committees and work groups: 1) Airside Operations Working Group; and 2) Airline Operators Committee; both of which are mandated to monitor Apron activities and recommend changes to ensure continuously safe Apron operations. The Bermuda Government made it mandatory as of January 1, 2004 that all persons operating on active Aprons wear high-visibility safety vests.

1.2.1 Apron Safety Management Infractions

Include but are not limited to, the disregard of any safety guideline or procedure for Apron operations including the failure to adhere to the published FOREIGN OBJECT DEBRIS awareness program.

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2. VEHICLE OPERATIONS

2.1 Airside Vehicle Control

All vehicles entering the airside must have an Airside Vehicle Permit (AVP) displayed in the windshield. Aircraft service vehicles that remain on the airside do not have to display an AVP. Detailed standards and procedures related to Airside Vehicle Control can be found, , or available from the Air Operations Officer. All Vehicles operating on the Airside will adhere to the current AVOP guidelines as listed in the AVOP program, a copy of which can be obtained from Skyport’s Air Operations Officer or: https://www.bdasafety.com/Policy/Documents.aspx

2.1.1 Airside Vehicle Control Infractions

Airside Vehicle Control Infractions include any operation that fails to adhere to the current AVOP manual.

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3. AIRSIDE EQUIPMENT

3.1 Airside Equipment

All operators of Airside Motorized equipment must follow the prescribed AVOP guidelines while operating on or near the ramp. No motorized equipment will be left unmanned during running operations. All non-motorized equipment must be handled in a safe and efficient manner as prescribed by the manufacture and stored in the prescribed manner. All equipment will operate in such manner as to not discharge or leak any petroleum based material. All airside equipment will be stored in the prescribed allocated positions as per the Apron parking diagram and secured in a safe manner.

3.1.1 Airside Equipment Infractions

Airside Equipment infractions will be incurred whenever it is observed that any airside equipment is not being properly used in the prescribed manner or is being used in an unsafe fashion; or is not stored in the properly designated area. In addition, any equipment found to be discharging or leaking petroleum based-products beyond reason on any ramp surface will be deemed an infraction.

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4. PERSONNEL

4.1 Personnel

Personnel are required to observe and comply with all published safety regulations. It is the responsibility of all personnel operating on the airside to maintain vigilance and awareness of their surroundings. It is mandatory that all personnel operating on airside report any known safety violations or unsafe practices in a timely fashion to any manager or Airport Duty Officer and follow up with the completion of the appropriate form located throughout the airport as included in the appendix, this includes following the published FOREIGN OBJECT DEBRIS program.

4.1.1 Restricted Access Pass (RAP)

Under the guidelines of the AVOP program as well as the airport security guidelines, it is required that all personnel operating on the airside visibly display their RAP.

4.1.2 Protective Equipment

It is mandatory that all personnel operating on the airside wear the required personal protective equipment (PPE) for the function they are performing. It is a mandatory requirement that all personnel on the airside wear the required high visibility vest regardless of their function.

4.1.3 Company Apparel

It is a requirement that all personnel performing specific duties wear the appropriate apparel in a manner acceptable to Bermuda Skyport Corporation Limited and the service provider and or company they represent.

4.1.4 Personnel Infractions

Any person not adhering to all required safety protocols as well as the airfield safety requirements will have committed an infraction. When this occurs, an infraction notice will be given to the individual as well as the service provider and or company they represent.

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5. ELECTRONIC EQUIPMENT

5.1 Electronic Equipment

The use of any electronic equipment for other than the safe and orderly movement of flight or safety related issues are strictly forbidden while performing duties on the airside. The use of cellular phones while operating any piece of equipment or while driving on airport property is strictly prohibited. This does not apply to a person using a wireless device for emergency purposes, including but not limited to, an emergency call to a law enforcement agency, health care provider, fire department or other emergency service provider or agency. Management personnel are permitted the use of cellular devices while conducting business that involves the daily operation of the Apron.

5.1.1 Electronic Equipment Infractions

Infraction will be issued if a violation as identified in 7.1.1 is reported or observed.

5.2 Photography

Photography on Apron 1 is prohibited by all operational personnel with the following exceptions:

• BCAA regulating staff conducting ramp inspections

• Bermuda Skyport Corporation Limited official business

• Hazard (Fuel Spills) reporting support documentation

• Incident / accident investigations Note: Photography restrictions outside Apron 1 shall follow guidelines as directed by H.M. Customs.

5.2.1 Photography Infractions:

Infraction will be issued if a violation as identified in 7.1.2 is reported or observed.

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6. ENFORCEMENT AND REPORTING

6.1 Enforcement and reporting

It is the responsibility for all personnel that work or operate on the Airside of the airport property to report any infraction or safety issue that is observed on the appropriate form.

Enforcement Officers, Director of Airport Operations, Air Operations Officer, Head of Aviation Security, Safety and Quality Manager, , Airport Duty Officers, and Airport Security Police officers are empowered to enforce the Aerodrome Airside Infraction Policy. However, all Airport personnel are expected to correct and/or report any occurrence that is deemed to be unsafe or otherwise violates the Aerodrome Airside Infraction Policy.

6.1.1 Enforcement process

1. When an infraction has been observed, the enforcer will address the individual, state the

infraction observed and request identification.

2. If it is discovered that the individual was acting on behalf of a supervisor or manager, this

information will be documented on the Safety Incident Form.

3. If in fact the individual was acting under the direction of a supervisor or manager, they will

have 24 hours to provide a response in writing as to who directed them to carry out the

infraction. If they do not provide this documentation, the employee will be issued a safety

incident notification and the notice will go to the supervisor and or manager.

4. If the employee provides the required response as to following instructions of a supervisor

or manager, they will not be issued a safety incident notification and the incident will be

investigated.

The observer will distribute a copy of the notification to the Director of Airport Operations, Air Operations Officer, Head of Aviation Security, Safety and Quality Manager, and Safety and Quality Officer.

6.1.2 Review process

When an infraction has been reported and formal notification provided to the employee(s) and or company representative, the following review process will be completed by appropriate Bermuda Skyport Corporation Limited Management Department of which the infraction occurred:

1. The Manager will gather all relevant documentation and if available any photographic

evidence of such.

2. Conduct interviews if deemed necessary of the individual(s) and or company

representative of which the infraction was issued.

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3. Consult with an internal Bermuda Skyport Corporation Limited Manager for review and

recommendation.

4. Provide a formal letter to the individual(s) and or company representative as to the

outcome of the review process and a copy of all relevant documentation obtained for the

review.

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7. ADJUDICATION AND FINES

7.1 Adjudication and Fines

Depending on the infraction, an offender(s) can receive any of the following fines that fall within the guidelines of the Civil Airports Act 1949.

7.1.1 Safety related infraction

In the case of a safety related infraction, an offender(s) will be placed on a six (6) month probationary period. If after the six month probationary period no other infractions have been committed, an offender will be removed from probationary status. If during the probationary period an offender(s) is observed or reported (and subsequently proven) to have committed another infraction, he/she or the parent organization will be subject to a fine not to exceed $420.00. If the observed or reported infraction is safety-related, there will be an imposed fine of $420.00 and the suspension of RAP privileges.

7.1.2 Non safety related infractions

In the case of non-safety related infractions, an offender(s) may be issued an infraction warning and placed on a probationary period after a review of the infraction. If the non-safety related infraction requires a probationary period, the probationary period will be no less than three (3) months. If during the probationary period, an offender(s) is observed or reported (and subsequently proven) to have committed another infraction, he/she or the employer will be subject to a fine not to exceed $420.00, suspension of RAP privileges, or both.

7.1.3 Infraction warning

Infraction warnings are issued at the discretion of the President, Director of Airport Operations or the Safety and Quality Manager.

7.1.4 Habitual infractions

If during a one year period, an offender (an individual or an employer) is reported or observed to be in violation of two or more infractions, the individual and/or their employer may be subject to a fine not to exceed $840.00, termination of RAP privileges, or both after a review by the President.

7.1.5 Incidents involving a motor vehicle

Any incident involving a motor vehicle will follow the guidelines set forth in the AVOP program. AVOP privileges may be suspended or revoked as directed by the President, Director of Airport Operations or the Safety and Quality Manager.

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7.1.6 Airside Equipment leakage

The owner(s) and or operators of equipment found to be leaking petroleum-based fluids on the Apron surface will be cited for an infraction as per 9.1.2 as well as charged for any and all clean-up costs incurred by Bermuda Skyport Corporation Limited These costs will include but not be limited to, any consumable products associated with such clean-up as well as any specialized equipment needed to facilitate such clean-up including equipment and resources provided for by the Bermuda Fire & Rescue Services if needed.

7.1.7 Additional Fines Applied by Skyport

An employee and employer have a responsibility in many ways to the understanding of the importance of following AVOP policies to include but not limited to work scheduling, training, being fit for work and service on the airport, and following existing drug and alcohol policies.

Skyport reserves the right to assign additional fines to an employee or employer under contract or licenced by or for services to Skyport. As a contract or licence holder to Skyport an individual and/or their employer may be subject to an additional fine of up to $1,000.00 per day or incident for contribution factors related to AVOP infractions with a maximum of $100,000.00 for a single event

7.1.8 Payments

Payment of infraction fines shall be made within ten (10) business days of an infraction notice being issued. All payments must be made out to the finance department at Bermuda Skyport Corporation Limited - Monday through Friday 9:00am to 4:00pm. Failure to make payment by the specified due date may result in the suspension of the RAP for the offending employee and potentially further financial punitive action against the offending employer.

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8. APPEALS PROCESS

8.1 Appeals Process

Individuals or organizations that have been reported or observed to be in a violation of the infraction policy have the right to appeal the infraction to the President or his/her appointed representative (s) for review. The request for a review must be submitted in writing with all supporting documentation within 10 days of the infraction to Bermuda Skyport Corporation Limited. Once an appeal is lodged, the payment will be deferred until such time that the appeals process has concluded. If the infraction still stands following the appeals process, payment must then be submitted to the Bermuda Skyport Corporation Limited within 10 business days thereafter.

8.1.1 Review of the violation

Once the written request to appeal has been received, the President or his/her representative(s) shall review the infraction as well as any supporting documentation that was submitted with the appeal. During the review, it may be requested that any parties involved in the infraction supply further documentation and or statements.

8.1.2 Review Report

Within five (5) working days, the President or his/her representative(s) shall notify the respective parties of his/her decision in writing. If it is found that the violation stands all penalties will proceed as written and the appeals process will be closed. If it is found that the violation was not valid, all penalties will be removed and the appeals process closed.

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APPENDIX E: FOREIGN OBJECT DEBRIS (FOD) PROGRAM

1.1 MISSION STATEMENT

L.F Wade International Airport’s Foreign Object Debris (FOD) program is developed to standardize terms and methods for the prevention of damage to aircraft. The objective is to make the aviation industry in Bermuda aware of the need to eliminate foreign object debris and provide information about current proven practices and technological advancements that prevent FOD.

1.2 FOREWORD

The purpose of this document is to establish a guideline for the commercial and private industry to prevent damage from FOD. Most FOD can be attributed to poor housekeeping, facilities deterioration, improper maintenance or careless assembly and inadequate operational practices. An effective FOD prevention program identifies potential problems, corrects negative factors, provides awareness and effective employee training, and uses industry “lessons learned” for continued improvement. The objective of the FOD Program is to promote ground and flight safety. Employers are encouraged to apply the contents of this guideline to suit their particular company and or government agency.

1.3 SCOPE

This guideline establishes general practices and standard terms for the prevention of FOD that can harm aviation here at L.F Wade International Airport. Aviation products include engines, operating systems, manufactured parts, associated ground support equipment, related components, etc.

1.4 DEFINITIONS

Airport Apron (or Ramp): That part of an airport which is not part of the maneuvering area. Aprons are intended to accommodate the loading and unloading of passengers and cargo and the refueling, servicing, maintenance and parking of airport. They are also designed for the movement of aircraft, vehicles and pedestrians. Consumables: Supplies provided to workers that are expendable. Examples are: • Issued apparel Safety glasses • Glue, paint, sealant Rags • Sandpaper, brushes, applicators • Stock items such as rivets, washers, fasteners and other hardware. Clean As You Go: • Clean the immediate area when work cannot continue.

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• Clean the immediate area when work debris has the potential to migrate to an out of sight or inaccessible area and cause damage and/or give the appearance of poor workmanship. • Clean the immediate area after work is completed and prior to inspection. • Clean at the end of each shift. • If you drop something or hear something drop - pick it up! Critical FO: Foreign objects in areas from which migration is possible, e.g., through tooling holes, drain holes, intakes, etc., which are probable to cause system or component malfunction or deterioration should the product be put into use. FOD Critical Area: Any area where flight hardware is in place and exposure to foreign objects would potentially cause a system or product failure due to deterioration, malfunction or damage. Foreign Object Debris (FOD): A substance, debris or article alien to a vehicle or system which would potentially cause damage. Foreign Object Elimination (FOE): A program or process used to assure FOD-free product/system. Hazard: A condition, object or activity with the potential for causing damage, loss, or injury. Potential FOD: The condition where foreign object debris may cause damage, and/or failure should the product be put into use. Examples are: • Metal or wire clippings, debris lying in the vicinity or electrical terminals, circuitry, connectors, components, etc. • Tools, hardware, or debris left in the path of a vehicle’s control system or engine inlets • Debris lying on runways, ramps and taxiways • Prop wash exhaust blasts • Birds and other animals • Construction debris Shadowbox: A tool box with specific, marked locations for each tool so that a missing tool will be readily noticeable. Tote Tray: A device for storing/carrying/transporting tools or equipment in a secure manner to prevent inadvertent dropping: i.e., a tool holder, an apron with pocket rings to which tools can be secured. Tote trays with lids will have the lid secured to the tote tray body. Tether: A lanyard of sufficient strength (wire, rope, cable, etc.) attached to the tool/equipment and to the user or fixed secure object. The tether should be minimum length to preclude damage from tethered tool “free swing.”

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1.5 SOURCES OF FOD

FOD comes from many sources, which complicates efforts to maintain safe airfield operations. FOD can be generated from personnel, airport infrastructure (pavements, lights, and signs), the environment (wildlife) and the equipment operating on the airfield (aircraft, airport operations vehicles, maintenance equipment, fueling trucks, other aircraft servicing equipment, and construction equipment).

1.6 FOD PREVENTION

Program Existence and Status A first step in implementing a successful FOD management program is making sure that applicable personnel are aware of the program’s existence. An airport’s FOD management system should be visible in all aspects of the airport operation. Improvements in FOD safety will occur most efficiently if all airport personnel are actively encouraged to identify potential FOD hazards, act to remove observed FOD, and propose solutions to mitigate those hazards. Some examples of organizational communication are:

• FOD letters, notices and bulletins;

• FOD discussion at employee staff meetings

Lastly, an effective FOD program must also have full support of management. Management’s commitment to FOD prevention should be formally expressed in a statement of the organization’s FOD policy. The statement will serve to formally establish the FOD management program.

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1.7 L.F WADE’S DAILY FOD OPERATION

1.7.1 Apron 1

1. A sweeper is deployed daily in the morning and will be utilized throughout the day when

requested by ADO, Airlines, or Ground Handlers.

2. A Log book for all large sweeper activities is kept inside the sweeper for record purposes and

checked periodically for compliance measures.

3. Red and White FOD bins are located in front of Gates 6, 5, 4, and 2 and are analyzed Bi-

Monthly for review of items for analytical purposes.

1.8 Taxiways and Runway

1. BFRS perform on a daily basis 3 scheduled runway and taxiway checks.

a. 0700 , 1200 & 1700

2. If any issues or observations warrant an off scheduled FOD check, BFRS will be called upon

by ATC tower to execute a FOD check.

3. In addition to BFRS, Skyport will also perform a morning check of the airfield movement areas

and aprons.

4. Airport Duty Officers periodically drive around the airfield to provide additional patrolling of the

airfield for FOD, concentrating on the edges of the movement areas and entry points to the

same.

1.9 IMPLEMENTATION CONTROL METHODS

Establishing and maintaining an effective FOD prevention program that is planned and implemented is crucial to the success of a FOD Program.

Basic Elements: 1. FOD Prevention Training

2. Early design consideration for FOD prevention, resistance to damage, foreign object entrapment, etc.

3. Handling of material 4. Housekeeping 5. Control of tools and personal items 6. Measuring techniques for analysis, trending, and feedback 7. Incident investigation/reporting, “Lessons learned” 8. Control of hazardous material 9. Access controls 10. Awareness/Employee Feedback

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Preventive Practices: Examples of particular actions and activities that generate FOD in or around airport operations are as follows:

Aircraft Services Air carriers, cargo operations and ground handlers and airport tenants generate much of the FOD found on the airport apron, service roads, baggage makeup areas, and cargo shed. Agreements between air carriers and their support organizations should specify which of the parties are responsible for cleaning various areas such as where cargo loading/offloading takes place. Luggage items such as Baggage Wheels, Zippers, Plastic Wrapping and Accessories are common FOD items found on the main commercial apron at L.F Wade International Airport.

Aircraft Maintenance Nuts, Bolts, Washers, Safety Wire, etc. account for the kind of FOD found from this kind of work. What aids in the control of these items potentially becoming FOD includes checklists, shadow boards and cut out tool tray liners.

Airfield Maintenance Operations Mowing and other maintenance operations routinely disturb the vegetation and soil in areas adjacent to areas used by aircraft. Airfield lighting, pavement work, and marking or maintenance operations generate concrete/asphalt debris. Those activities also increase the potential for employees to accidentally drop repair parts, tools, and other items stored on the maintenance vehicles. Here are four key steps in helping to prevent FOD from occurring: 1. Follow procedures 2. Practice good housekeeping, “Clean-As-You-Go.” 3. Account for all tools, hardware and equipment at specific intervals. 4. Establish designated storage areas for ladders, hoses, tool boxes and other work aids.

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1.10 FOD DETECTION OPERATIONS

Certain areas of the airfield at L.F Wade International Airport are more prone to having FOD, which in turn requires more detailed inspection guidance. 1. Movement Areas (Runways and Taxiways)

a. The portion of the runway used by aircraft to take off is where departing aircraft are

more susceptible to FOD damage.

b. Deteriorating or neglected pavement can exhibit spalling or cracks. For example, pieces of concrete can break loose from pavements or FOD can develop from fatigue corner cracks and airfield markings. FOD associated with building materials, debris falling from construction vehicles or blown from the airport apron onto aircraft maneuvering areas. Broken pieces of pavement can collect at the edge of the airport apron and be carried onto the aircraft maneuvering area by the tires of vehicles.

c. Service roads that cross aprons should be monitored closely to prevent vehicles from

moving FOD onto the aprons (especially in the case of construction operations)

2. Aircraft Servicing Operations

a. Refueling, catering, cabin cleaning, baggage and cargo handling can produce broken materials.

b. Baggage pieces, including bag tags and wheels, can break off luggage and fall onto the apron.

c. Other areas where FOD is likely to collect include the ground at both ends of the conveyor, and the area between the baggage cart and the conveyor belt.

3. Air Cargo Operations a. High Potential for blowing debris such as plastic cargo wrappers.

b. Fencing used to contain debris should be cleaned regularly.

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1.11 Measuring Performance:

The operational target in any FOD Prevention Program should always be “zero” to enable visibility to problem areas and trends, provide management and workers with inspection results, incident/mishap reports, and feedback of progress. Methods providing this information are: 1. Visibility Charts - statistical graphics derived from audit or incident data. 2. Trend Analysis - Where have you been? Where are you going? 3. Report Card - a checklist of areas routinely inspected that shows specific problem areas. 4. Performance Review - a review of worker conformance to standards or expectations. 5. Customer comments, concerns, or complaints. Workers need specific information about what is wrong before they can be expected to improve processes. Let them know when they’re doing well or when they’re not. Feedback is vital to process improvement.

1.12 TRAINING

The primary objectives of a FOD prevention training program is to increase employee awareness to the causes and effects of FOD, promote active involvement through specific techniques, and stress good work habits through work disciplines. A FOD prevention introduction for employees is required as part of initial job orientation and on a continuing basis. Training Subjects:

1. Proper storage, shipping and handling of material, components, and equipment. 2. Techniques to control debris 3. Housekeeping 4. Cleaning and inspection of components and assemblies 5. Accountability/control of tools and hardware 6. Control of personal items, equipment and consumables 7. Care and protection of end items 8. Quality workmanship (“Clean-As-You-Go,” Inspection) 9. Flight line, taxiway and ramp control methods 10. How to report FOD incidents or potential incidents.

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1.13 MATERIAL HANDLING AND PARTS PROTECTION

A well-established plan for material handling and parts protection can eliminate many potential FOD hazards. First, identify the specifics such as sensitive parts, assemblies, surfaces, areas, etc. Then, sequence events for packaging, handling, shipping and storage, and finally, evaluate cleanliness and care requirements. Control Techniques: All employees should be:

1. Trained to comply with packaging, handling, shipping, and storage requirements. 2. Given specific instructions for package handling. 3. Trained to clean and secure protective devices (edge protectors, caps, plugs, covers, filters, rub strips) to prevent accidental damage. Once installed, unauthorized removal of the protective devices is prohibited and should be controlled through assembly or maintenance paperwork. Consideration should be given to the visibility/detection of material used for Protection so that the material in itself doesn’t become FOD. Consideration should include:

• Color of packaging or protective devices so they don’t appear to be a part of what they are protecting.

• Streamers for removal for critical items

1.14 HOUSEKEEPING

Maintenance and operational areas must remain clean. Inform employees that housekeeping is a part of their job and will be graded as part of their performance. I Incorporate “Clean-As-You-Go” as a required work ethic to prevent debris from migrating into flight hardware. 1. Ensure maintenance areas are in “good housekeeping” standards to eliminate foreign objects. Good housekeeping includes sweeping and vacuuming production areas as well as regular scheduled sweeping of ramp areas. 2. Ensure taxiways, runways, and aprons are free of foreign objects that may cause damage. 3. Ensure that grounds and surfaces on which vehicles and ground support equipment operate are maintained and free of objects that could damage an aircraft due to ingestion of foreign object or jet blast effects.

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4. Establish and maintain safe taxi distances between aircraft to minimize the danger of debris being moved by the jet blast exhaust or rotor wash. 5. In the refurbishment or maintenance of existing airfield facilities or construction of new facilities, remove all construction debris at the end of each task and the end of each shift. Make it a requirement in construction or service contractual agreements.

1.14.1 Removal of FOD

When FOD are found, place them in the Red and White Containers located at the front of the terminal building and complete and file a SMS report. The difference between FOD and TRASH is that FOD may be rubble, wreckage, scattered remains of something destroyed or even something that clearly is out of place in its current location (i.e. tool left in engine) while trash is usually useless things to be discarded.

1.15 TOOL ACCOUNTABILITY

The primary objective of a positive tool accountability program is to eliminate accidents/incidents and loss of life or equipment due to tool FOD. There are numerous methods to facilitate accountability: use of shadow boards, shadowboxing, special canvas layouts with tool pockets, tool counters, or consolidated tool kits. Implement unique control methods for special tools used in checkout, test and operational environments, such as: Tether or suitably restrain tools/equipment to the user in areas around structural work stands or in locations where a dropped tool may cause damage to the flight hardware, injury to personnel, or be difficult to retrieve. Further, do not place a tool in a manner that would cause damage to flight hardware or injury to personnel.

1.16 LOST ITEMS

Any time an item is lost during an assembly or maintenance task, cease activity in the affected area and initiate a search for the item. Continue this search until the item is found or you are certain the item is not in the vehicle or assembly. Searching for such items may require depaneling or nondestructive inspections, including bore scope and/or x-ray. If an item cannot be located after a search has been completed, describe in applicable forms the item and the search procedure followed.

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1.17 PHYSICAL ENTRY INTO FOD CRITICAL AREAS

When an employee is required to enter the flight hardware (such as crew compartments, engine intake, exhaust, fuel tank areas, etc.) remove all loose objects, badges, jewelry, etc., from clothing.

1.18 FOCAL POINT

All operators of L.F Wade International Airport should develop and implement plans and programs to prevent hardware damage during handling, storage, transporting, maintenance, flight line, and launch operations. The chief operating official will appoint the business lead for each area and provide them sufficient authority and organizational freedom to identify and implement FOD preventive measures whenever and wherever their respectable business operates. The focal point(s) duties: 1. Review and assess the FOD prevention program and make necessary revisions. 2. Conduct scheduled audits of work areas to assess effectiveness of the FOD prevention program. 3. Implement corrective actions for FOD prevention throughout the organization. 4. Review results of the FOD incident investigations and evaluate adequacy of corrective actions. 11. Review, approve, and provide FOD prevention training curricula to designated personnel, 12. Ensure written procedures provide adequate records and test the current status and adequacy of the FOD prevention program.

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1.19 FIELD OPERATIONS

Field operations may primarily involve scheduled modifications, inspections, care and maintenance of ramps, structures, runways, and taxiways. A comprehensive, scheduled maintenance system using sweepers, magnets on vehicles and frequent inspections will provide some confidence, but additional, special considerations may include: 1. Tarmac repair methods/materials and frequency of inspections.

2. Vehicular traffic patterns and controls; i.e., all vehicles should be driven on paved surfaces

when possible. If a vehicle must be driven on an unpaved surface, the operator should

check the vehicle tires for foreign objects immediately after returning to the pavement.

3. Support equipment cleanliness - items used in and around aircraft must be FOD free and

should be inspected prior to movement.

4. Sweeper effectiveness - just because a sweeper is used, does not mean it is effective.

Periodically check sweeper routes and speed to ensure cleanliness. Also, sweeper

brushes made with metal bristles or spines should not be used.

5. Briefing and continually reminding attendants, flight line workers and contractors of

expectations related to FOD control.

6. Developing and posting a flight line traffic plan depicting routes to be used by all approved

vehicles requiring access to buildings on or around the flight line.

7. Routine inspection of areas used by contractors, tenants, and concessionaires for staging

equipment, load/off-load, operations, etc.

8. Established FOD control procedures for all personnel, vehicles, equipment and special

events having access to the airport operations area.

9. Inclusion of FOD prevention considerations in all airfield projects.

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1.20 REPORTING/INVESTIGATION

All incidents of actual or potential FOD should be reported and investigated. When an incident occurs due to a direct encounter with FOD, operations should immediately cease and an investigation initiated to determine the cause. Cause and corrective action should be attained in a timely manner to preclude similar occurrences from happening in the future - “lessons learned.” Cause may be determined by visual observation, forensic analysis, or by location of the object. A FOD incident report format should include the following: • Date & Time discovered • Part name Type and/or model • Part serial number & Location • Who & How discovered • Narrative description of FOD - when analyzed - who analyzed - how analyzed • Root Cause • Any Corrective action taken • Reported by If FOD incident is discovered after flight operations: • Ground/flight maneuvers performed • Taxi route • Airports involved • Aircrew contact phone number • Time/sequence of events • Weather/environment • Abnormal operations These reports should be directed to SMSPRO at bdasafety.com. Management of your organization should also assure all affected personnel are aware of all potential (near mishap) /actual FOD reports to facilitate feedback (“lessons learned”). When an incident occurs, check contractual requirements and notify the appropriate representative as applicable. Identify, document and record all significant search activity in the appropriate aircraft paperwork where a foreign object exists but cannot be eliminated, found or effectively sealed. A “near mishap” is one where FOD incidents would have occurred had the event remained undetected. Documenting near mishap incidents and sharing them with workers is another important part of feedback, awareness and “lessons learned.”

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APPENDIX F: ORGANIZATION STRUCTURE

I. Bermuda Skyport Corporation Limited (Skyport)

II. Bermuda Airport Authority (BAA) III. Skyport and BAA Service Structure - Annex I – Part A and Part B

107

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I. Bermuda Skyport Corporation Limited (Skyport)

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II. Bermuda Airport Authority (BAA)

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III. Skyport and BAA Services Structure: Annex I – Part A and Part B

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APPENDIX G: AERODROME APRONS MANUAL

Document held by Skyport, available for approved AOM holders on. https://www.bdasafety.com