levi's brand audit

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Brand Audit LEVI'S STRAUSS & CO. LIMITED 1 | AURO University BRAND INVENTORY LEVI STRAUSS & CO. LIMITED Levi Strauss & Co. is a worldwide corporation organized into three geographic divisions: Levi Strauss Americas (LSA), based in the San Francisco headquarters; Levi Strauss Europe(LSE), based in Brussels; and Levi Strauss Asia Pacific, Middle East and Africa(LSAMA), based in Singapore. The company employs a staff of approximately 16,000 people worldwide. The Levi's brand epitomizes classic American style. Since the invention by Levi Strauss in 1873, Levi's jeans have captured the imagination and loyalty of people for generations. Levi’s has a great selection of Levi's for men, women, juniors, boys and girls. From the classic 501 to the slim straight 513, Levi’s have the newest skinny, straight and bootcut styles you’re looking for in a variety of washes. Levi's skinny jeans lift and lengthen for a flattering fit, waist to ankle. Find head-to-toe looks with a range of capris, men’s shorts, tees, denim jackets, belts and Levi's shoes. With classic and modern cuts, including slim fit and relaxed fit jeans, Levi's men's jeans have evolved when it comes to style, comfort and durability. The Levi's brand embodies a pioneering spirit, and Levi's® has always been driven to innovate. Levi's jeans have been worn by everyone from all walks of life over the years. The company has a common thread with a common promise: to provide quality clothing for men and women. OWNERSHIP Levi's have mechanisms in place intended to ensure family ownership. Levi Strauss & Co. is privately held by the descendants of the family of Levi Strauss. Shares of company stock are not publicly traded. Shares of Levi Strauss K.K., the company’s Japanese affiliate, are publicly traded in Japan.In an age of public ownership and Wall Street capitalization, the firm remains a family business owned and managed by Strauss descendants. The family has maintained Levi’s philanthropic practices.

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Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

1   |  AURO  University    

BRAND INVENTORY

LEVI  STRAUSS  &  CO.  LIMITED  

  Levi Strauss & Co. is a worldwide corporation organized into three geographic divisions: Levi

Strauss Americas (LSA), based in the San Francisco headquarters; Levi Strauss Europe(LSE),

based in Brussels; and Levi Strauss Asia Pacific, Middle East and Africa(LSAMA), based in

Singapore. The company employs a staff of approximately 16,000 people worldwide.

The Levi's brand epitomizes classic American style. Since the invention by Levi Strauss in 1873,

Levi's jeans have captured the imagination and loyalty of people for generations. Levi’s has a

great selection of Levi's for men, women, juniors, boys and girls. From the classic 501 to the

slim straight 513, Levi’s have the newest skinny, straight and bootcut styles you’re looking for in

a variety of washes.

Levi's skinny jeans lift and lengthen for a flattering fit, waist to ankle. Find head-to-toe looks

with a range of capris, men’s shorts, tees, denim jackets, belts and Levi's shoes. With classic and

modern cuts, including slim fit and relaxed fit jeans, Levi's men's jeans have evolved when it

comes to style, comfort and durability.

The Levi's brand embodies a pioneering spirit, and Levi's® has always been driven to innovate.

Levi's jeans have been worn by everyone from all walks of life over the years. The company has

a common thread with a common promise: to provide quality clothing for men and women.

OWNERSHIP

Levi's have mechanisms in place intended to ensure family ownership. Levi Strauss & Co. is

privately held by the descendants of the family of Levi Strauss. Shares of company stock are not

publicly traded. Shares of Levi Strauss K.K., the company’s Japanese affiliate, are publicly

traded in Japan.In an age of public ownership and Wall Street capitalization, the firm remains a

family business owned and managed by Strauss descendants. The family has maintained Levi’s

philanthropic practices.  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

2   |  AURO  University    

 

BRAND AUDIT

Brand audit is concerned with the ‘behavioral & psychological’ nature of brand equity, not the

financial dimension, and it will be discussed in terms of the strength of a brand’s equity and its

nature. In the management of a brand, the building, strengthening, and nurturing of its equity will

lead to a more positive contribution to market value for the company. But from a strategic brand

management standpoint, one is concerned with measures that will help better manage that equity. If

successful, the financial value of a brand name will take care of itself.

The real benefit of conducting a brand audit is that it helps provide a look at the current state of

knowledge about a brand’s equity as well as providing a fresh understanding of the brand. It

will also provide a better understanding of what role advertising and other marketing

communication has played and can play in maintaining a brand.

LEVI  STRAUSS  &  CO.  LIMITED:  Levi’s  Strauss.  It  is  one  of  the  premium  players  in  the  apparel  segment  operating,  globally.  The  point  which  is  intriguing  to  a  researcher  is  

how  Levi’s  has  maintained  its  equity  worldwide.  A  mix  of  standardization  &  localization  

in  Levi’s  products  has  enabled  the  company  to  become  a  renowned  brand  worldwide.  

 

Objective    The  reason  for  this  brand  review  is  to  assess  the  organization's  strength,  incorporating  its  

image  value.  This  report  is  in  charge  of  assessing  the  Levi’s  brands  and  contrasting  how  

the  organization  is  getting  along  in  respect  to  different  brands  in  its  industry  and  to  offer  

proposals   for   development   or   potential   outcomes   at   brand   expansion   and   focusing   on  

customer  knowledge,  taste  and  preference  and  also  customer  based  brand  equity.      

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

3   |  AURO  University    

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

4   |  AURO  University    

 

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

5   |  AURO  University    

DESIGN ELEMENTS OF LEVI’S LOGO The famous red tab logo of Levi’s, which remains of the most recognizable logos ever created,

was introduced 63 years after Levi’s blue jeans was officially patented in 1873. The famous red

tab was unveiled in 1936.The highly legible and memorable Levi’s logo has been proved one of

the most result-oriented logos in design history.Levi’s red tab logo is a sheer display of brand’s

distinctiveness and iconic reputation. It conforms to the theme of individuality and fun by

showcasing the brand’s uniqueness. The red color in the Levi’s logo symbolizes energy,

determination and passion, while highlighting the brand’s youthful attributes of power,

explosiveness, rebellion and endurance.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

6   |  AURO  University    

Brand Position  Levi's to continue 'Go Forth' positioning with 'Ready to Work' effort, Levi’s launched Go Forth, a

new voice and campaign for the Levi’s brand and Levi’s 501 jeans. The campaign is inspired by the

passion Walt Whitman felt for the potential of America and promise of the future. Films were created to

demonstrate Levi’s awareness and relevance in the world through “America” and “Pioneers! Outdoor

and printed material evoked the spirit of the new pioneer—today’s progressive—by featuring such

optimistic statements as “Will work for better times,” “All I need is all I got,” and “Tough as your

spirit.” Combined with a digital re-editing of the Declaration of Independence and a call for young

pioneers to create a new portrait of America online, the Go Forth campaign infused new energy into an

authentic and beloved brand that had been somewhat quiet for too long.

Levi’s position the brand consistently as premium, but how that is defined differs across countries. So

what is premium in USA may not be premium in Europe. Relative to Europe Levi’s are less premium in

the U.S., because the price bands change. Levi’s is the Number One men’s and women’s jeans brand in

110 countries, so Levi’s challenge is to make sure that the brand remains relevant locally and leverages

local platforms.

Position Matrix

BRAND TARGET GROUP

BENEFIT REASON WHY BRAND CHARACTER

Levi’s 13 to 30, Urban, Lifestyle, Trend

Style, Comfort, Quality

Authentic, Innovative, Reliable

Original, High quality

Spykar 16 to 30 Style, Trendy, Quality

Fashionable, Value for money

Young, Vibrant

Pepe Jeans 16 to 25 Style, Quality Very trendy, Great comfort

International, Hip

Wrangler 12 to 30 Fit, Stitch Trendy, Value for money

Rugged, Very reliable

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

7   |  AURO  University    

Position Approach

• “Your Levi’s, Your Style” • Comfort, Fit and Style • “We Invented Blue Jeans” • Innovative and trendy • Classic yet modern

Target Audience The company makes clothes for men, women, children & teens. So everyone is a potential customer for

LEVI’S. LEVI’S generally appeals to more mature generations not necessarily looking to make fashion

statement. LEVI’S makes an effort to appeal to allcustomers in one way or another, which has been a

key to their success over the years. Assuming that the world population is growing LEVI’S can infer

that the market for jeans is also growing.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

8   |  AURO  University    

Brand Portfolio

Levi Strauss & Co. brands are among the most celebrated names in the history of apparel. They are recognized for their quality, originality and integrity.

Levi’s

The Levi’s® brand epitomizes classic American style and effortless cool. Since the invention

and patent of riveted clothing by Jacob Davis and company founder Levi Strauss in 1873,

Levi’s® jeans have become the most recognizable and imitated clothing in the world —

capturing the imagination and loyalty of people for generations. And while the patent has long

since expired, the Levi’s® brand portfolio continues to evolve through a relentless pioneering

and innovative spirit that is unparalleled in the apparel industry.

Dockers

The Dockers® Brand has defined authentic khaki for 25 years. Since its introduction in 1986, the

Dockers® brand has been perfecting khakis — and the essential goods to go with them — for

men and women all over the world. No compromises in quality. Just versatile, essential

style.Levi’sstrauss& co. have taken an enduring, admired brand and made it stronger. More

styles. New fits. Bold colors. Levi’s strauss& co. have taken the category and reinvented it for

today.

Signature

In 2003, Levi’sstrauss& co. launched the Signature by Levi Strauss & Co.™ brand, giving the

value-conscious consumer access to high-quality, affordable and fashionable jeans and casual

wear from a trusted company and name. The collection includes a variety of products for men,

women and children, designed with the high quality construction and craftsmanship that makes

Levi Strauss & Co. famous. Each pair of jeans is carefully detailed with vintage-inspired finishes

and reinforced with triangle stitching and metal rivets for long-lasting style.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

9   |  AURO  University    

denizen

Since 1873, Levi Strauss & Co. has been outfitting the world in denim. In the summer of 2011,

the dENiZEN® brand launched in the United States, providing great-fitting, great-looking, well-

made jeans exclusively to Target® shoppers in stores and on Target.com. With premium fabrics

and finishes and a variety of fits for the entire family, the dENiZEN® brand offers the quality

craftsmanship and authentic style that has made Levi Strauss & Co. world-famous for

generations. dENiZEN® jeans are the perfect fit for today’s active families, offering the perfect

balance of style and value.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

10   |  AURO  University    

It  is  very  important  to  realize  the  brand  portfolio  &  product  portfolio  of  the  company,  as  it  is  very  

important  in  defining  the  purview  of  the  audit  report.  Table  2.0  describes  the  levistrauss  partial  

product  &  brand  portfolio  grid.  

 Levi-­‐Strauss  partial  product  &  brand  portfolio  grid  

   

 

 

DENIM  PANTS   NON-­‐DENIM  PANTS   SHIRTS   JACKETS   OTHER  

Levi’s   Dockers   Dockers   Levi’s  Strauss  Signature  

 

Levi’s  501   Levi’s  Strauss  Signature  

Levi’s  Strauss  Signature  

   

Levi’s  Engineered    Jeans  

       

Other          

PRODUCT  PORTFOLIO  BRAND  PORTFOL  IO  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

11   |  AURO  University    

Brand  Attributes

Levi’s jeans are known for their high quality and long-lasting products. One of the distinctive

characteristics of Levi’s is they are made of a stain resistant material. Another specific attribute

is Levi’s Eco brand jeans, which are made of all recycled materials. In 1873 Levi Strauss and

Jacob Davis received a patent on the copper rivets that Levi’s still uses to make the jeans durable

and long lasting Their 501 Series jeans are the best selling and most popular type of jeans that

Levi’s makes. The jeans can be worn in almost every day-to-day situation. They are great work

pants that provide the protection needed in tough situations, but they are also stylish enough to

wear in social situations. There are 117 different types of men’s jeans and 123 women’s jeans

targeted towards people of all ages

PRODUCT  ATTRIBUTES  

 Products  are  usually  considered  to  be  the  No.1  factor  contributing  towards  building  

goodwill  of  a  firm.  A  product    should  be  unique,  durable,  reliable,  comfortable  and  

economical.  Following  are  some  of  the  basic  attributes  of    LS&  CO.’S  products  

   

 

Varity  

Design  

Features     Color  

Size  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

12   |  AURO  University    

• VARIETY

Levi’s products today are perceived by many as a symbol of youth, freedom, confidence,

individualism, independence & comfort. LS & CO. provides a wide variety of products

including:JEANS, Shirts, Cotton Pants, Accessories:Belt, Sunglasses, Wallets, Lady Bag, Jacket,

Shoes

• Features:

Features are competitive tools that differentiate the company’s products from its competitor’s

products. Following are some of the main and distinctive features of Levi’s products.

• Comfort

Levi’s jeans and other products are comfortable enough to be worn even at the times of protest,

war, Cultural Revolution, relative peace and pure fun.

• Durability

The two figures on the patch of Levi’s jeans with whips in hand pulling in opposite directions, yet

the jeans remain intact symbolize the strength and durability of the ‘Patent riveted clothing’.

• Style

Clothing means more than just fabric, thread and rivets. To clothe oneself means to put

on something that symbolizes who you are. Levi’s jeans are available in different styles for men

and women.

 PLACE LEVI STRAUSS & CO. Ltd:Successful value creation needs successful value delivery.

Holistic marketers are increasingly taking a value network view of their businesses. Instead of

limiting their focus to their immediate suppliers, distributors, and consumers, they are examining

the whole supply chain that links raw materials, components, and manufactured goods and shows

how they move toward the final consumers. LEVI’S looks at customer segments and considers a

wide range of different possible means to sell, distribute, and service their offerings.

RETAIL OUTLETS: Marketing channels are sets of independent organizations involved in

the process of making a product or service available for use or consumption.

LEVI’S STRAUSS, one of the most respected apparel/clothing companies of the world, has

opened around 500 outlets at prime locations in India. (Source: Levi’s retail outlet,

Bhubaneswar). Aesthetically designed, the LEVI’S store offers wardrobe solutions to the

“INDEPENDENT MAN” through popular brands like LEVI’S RED, LEVI’S RED TAB,

LEVI’S SIGNATURE, & DOCKERS.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

13   |  AURO  University    

DISTRIBUTION OBJECTIVES: LEVI STRAUSS & CO. Ltd: LEVI’S follows the following as its distribution objectives:

- To equalize the demand & supply of products at all places.

- To provide desired products at proper place.

- To fulfil the requirements of every locality according to the taste of the people.

- To increase the brand equity by reaching every corner of the world.

LEVI’S strategy for choosing channels is according to the product, mostly LEVI’S is limited to

its wholesalers, because the unit value is high & cost related issues occur.

LEVI’S is using selective but intensive distribution level for the distribution of its products.

Levi’s has also established a click and mortar strategy. Indeed the brand is available in stores,

and on the Internet. Levi’s clothing is sold in more than 110 countries. The brand owns more

than 500 stores in the whole world. Levi’s products are sold in their own stores, and in multi-

brands stores.

The Levi’s stores use the codes of the brand. Design is contemporary, raw and industrials.

Materials used are wood, aluminum and so on. Colors used are warm. Rooms are large. Finally,

it allows creating a warm and cozy atmosphere.

Moreover, Levi’s opened in many countries several concept stores, as for instance in Tokyo.

This concept store was created around the heritage and the values of the brand. The store is

designed with raw materials. As the flagship, the store looks like vintage, industrial and cozy at

the same time.

ANALYSIS OF THE DISTRIBUTION MODEL: Distribution model of LEVI’S in

India varies by the number of layers in the channel, the intermediaries used, and the number of

channel partners. LEVI’S makes a trade-off between the degree of control and the reach. The

goal is to find a balanced mix of approaches that confers a unique advantage depending on the

sophistication of the market. The figure depicts the distribution model of LEVI’S in India.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

14   |  AURO  University    

Distribution Model: LEVI STRAUSS & CO. Ltd

LEVI’S plans to have more than one distribution model for different segments or regions. It uses

a distributer to serve small outlets but manages large ones directly through a small group at the

centre. It has also begun to open its own franchised retail shops to carry its own brand

exclusively.

PRICING: PRICING OBJECTIVE: LEVI’S (India)

Objective as far as price is concerned is sales oriented as LEVI’S has penetration plans in India.

This can be supported by the following facts:

-15 exclusive stores every year to be opened in India

-Eyeing metro malls and state capitals

-To enhance capacity from existing 32 vendors across India

-Expand offerings at low price points of Rs 999-1099

LEVI’S is accelerating its focus on low-priced street wear product initiative- LEVI’S SYKES,

which is expected to drive overall volumes and also penetration in non-metro markets. The

concept of a low-priced street wear sub-brand Sykes’ is a India-only strategy for the denim MNC

Levi Strauss. Sykes aim: to tap the youth in the age group of 15-19 who have a preference for

fast fashion, fads, and experimentation and higher receptivity to value for money proposition.

Organized  Model  

Distributor  Model  

Wholesaler  Model  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

15   |  AURO  University    

PRICING STRATEGY: LEVI’S STRAUSS:As Levi’s has different products ranges for different

segments the pricing strategy of LEVI’S can be called as both penetrative as well as market

growth pricing.

LEVI’S'JEANS'LINES'

LEVI’S'RED'LEVI’S'VINTAGE'

PREMIUM'SPECIAL'EDITION'

LEVI’S'TYPE'1'PURE'BLUE'

ENGINEERED'JEANS'SILVER'TAB'

RED'TAB'

LEVI’S'STRAUSS'SIGNITURE'

LEVI’S'BR

AND'

LEVI'ST

RAUS

S'SIG

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BRAN

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Trend'Ini<ators'

Trend'Influencers'

Early'Adopters'

Tradi<onal'

Value'Driven'

$145'K'$220'

$48'K'$110'

$35'K'$48'

$27'K'$30'

$Under'$30'

Compe&&ve(Advantage� Consumers'(Expecta&on� Conclusion�

Affordable Affordable Affordable

Low(to(Medium Premium(collec&on Wide(Price(Range

Wide(Price(range Free(Altera&on Frequent(Discount

Retail(Return(Free Free(shipping High(cost/performance

Free(Shipping(on($100+(order Free(Return(Shipping(Fee

Online(Student(Discount(20% Student(Discount

Frequent(Discount Frequent(Discount

High(cost/performance High(cost/performance

PRICING(STRATEGY(

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

16   |  AURO  University    

Communication Strategy

Levi’s have launched several events to promote their respective brands. For instance, in

1973, Levi’s launched the Levi’s ® Denim Art Contest and invited consumers to send photos of

their jeans and jackets decorated. A jury met to award the prize. In 1975, the winners were

touring American folk art museums. This example of event is a significant non-media

communication in order to involve customers and reinforce brand awareness.  

To promote their brand, Levi’s have also launched several street marketing operations. In

2011, Levi’s deployed through the Red agency a promotional event around its Levi’s Curve ID

range. During April 2011, women of seven cities in France could take part in an animation of

street marketing called « safari fit »: they were invited to take their measurements in a special

cabin. Then, they could go to the store to try the Levi’s Curve ID adapted to their morphology. A

fashion designer issued them a sketch of their new silhouette. This was the second collaboration

of the brand with the Red agency, after the inauguration in 2009 of the Woman Levi’s Store of

Paris.

These events of Levi’s are just examples of the large number of non-media communication

operations they launched every year all over the world and are a part of their strategic brand

management.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

17   |  AURO  University    

BRAND EXPLORATORY

Customer Knowledge: Purchasers have the imagined idea that Levi’s produces quality-enduring items in all divisions;

they are willing to put their cash in the name tediously. The continuous trust and dependability of

the buyers permit the brand to stay alive which leads to repetitive purchase. Not just are shoppers

trusting of the Levi’s brand, they are optimisticabout the product. Specifically, the Levi’s

product makes a man or lady feel hot yet refined, confident and trendy, and in many cases high

social status. These are all nice sentiments that numerous individuals craving to feel. Aside from

that shoppers have a imagethat Levi’s is a brand that increases the value of their identity as it is

thought to be one of the premium brands in pieces of clothing and design industry.

 

The brand identity prism applies human traits to a brand to recognize what consumers

actually think of the brand.

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

18   |  AURO  University    

Customer  Based  Brand  Equity  Model  (C.B.B.E)                                                                                                

 

Resonance  

Feelings  Judgments  

Imagery  Performance  

Salience  Ø Durable  Pair.  Ø Leather  Patches.  Ø Denim  Ø Best  Jeans  Ø Original  Ø Authentic  

Ø Durability  Ø Fits  Well  Ø Serviceability  Ø Tough  Pairs  Ø Stylish  Design  &  

Rugged  Style.  Ø Masculine  Ø Middle  to  upper  

Class  Ø Blue  Collar  Ø Young  People  Ø Rebellious  

Ø Quality  Ø Affordable  Ø Good  Value  Ø Durable  &  Quality  Ø Disparity  with  older  

&  Younger  Segment.  Ø Warmth  Ø Security  Ø Self-­‐respect  Ø Excitement  Ø Social  Approval  Ø Status  Freedom  Ø Individuality  Ø Strong  &  Favorable  

Ø Attitudinal  Attachment  

Ø Sense  of  Community  Ø Active  Engagement.  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

19   |  AURO  University    

Brand Salience:

Achieving right brand identity involves creating right brand salience. It relates to the aspects of

consumer awareness/salience of the brand. It includes the place that is been occupied by brand in

the minds of the consumers.It stands for customer’s linkage with the name, logo, and symbol of

the brand.It includes the understanding of utility of brand for consumers and the category in

which it competes.

• Durable pair of jeans that could withstand rugged lifestyle.

• “Two Horse Brand “leather patches.

• First company to bring the Denim in the market.

• One of the best jeans maker company in the world.

• Original, Authentic youthful, Sexy.

• High Quality & Affordability.

Brand Performance:

• Levi's For Jeans that fit well: Levi's jeans fits well to te customers wearing satisfaction &

delight them in its comfort level.

• Durability: Levi's Jeans are long lasting by maintaining its quality.

• Serviceability

• A tough pair of jeans: Levi's jeans are very tough

• Stylish design and rugged style are the some of its USPs.

Brand Imagery:

• Masculine

• Dual Imagery: Middle-to-Upper Class to Blue Collar.

• Design and stitch for young people.

• Rugged, rebellious Personality (Personality).

• Affordable price, highly durable and reliable stuff.

• Has honor of first jeans making company and been the first trademark apparel

company.(History and heritage)

 

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

20   |  AURO  University    

 Brand judgments:

It focuses upon customer personal opinions and evaluations with regard to the brand. Brand

judgments involve how customers put together all the different kind of opinions. Judgments are

made on the basis of perceive quality, credibility, consideration and superiority.

• Quality: Affordable, Good Value, Durable & Quality.

• Credibility: Classic, Original, Traditional.

• Consideration & Superiority: Disparity with older & younger Segments.

Brand feelings:

It is the customer’s emotional responses and reactions with the respect to the brand. Brand

feelings also relate to the social currency evoked by the brand. Feelings can be neutral, positive,

negative in nature. Some important brand building feelings for Levi's are:

Warmth, Security, Self-respect, Excitement, Social Approval, Status. Freedom, individuality, ,

adventurous streak, comfort and rebellious, Ruggedness, Strong & favorable,

Brand resonance:

It refers to the nature of the relationship that customers have with the brand and the extent to

which they feel that they are in “in synch” with the brand. It is characterize by the depth of

psychological bond that the customers have the brand.

Behavioral loyalty, Active engagement, Behavioral Loyalty, Attitudinal Attachment, Sense of

Community, Active Engagement.

 

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

21   |  AURO  University    

 Sources  of  Brand  Equity  

 Brand  Associations  

       

       

               

 

Blue  Collar,  Hard  Working,  Traditional,  Strong,  Rugged  &  Masculine  

Appropriate  for  Outdoor  work  &  Sasual  Social  Situations  

Honest,  Classic,  Contemporary,  Approachable,  Independent  &  Universal.  

Feelings  of  self-­‐Conbidence  &  Assurance  

Comfortable  Fitting  &  

relaxing  to  wear  

High  Quality,  Long  Lasting  &  

Durable.  

Blue  Denim,  Shrink-­‐to-­‐bit,  Cotton  Frabic,  Button-­‐bly,  &  small  red  pocket  tag.  

User  Imagery  

Usage  Imagery  

Brand  personality  

Symbolic  Experiential  

Functional  

Product-­‐Related  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

22   |  AURO  University    

 Brand  Values  &personalities  

   

   

   Committed to brand Image.

Levi’s is authentic—and fiercely committed to maintaining and reinforcing that authenticity of

their products & brands.

• Empathy:  Walking  in  others  people's  shoes.  • Originality:  Being  authentic  &  innovative.  • Integrity:  Doing  the  right  things.  • Courage:  Standing  up  forwhat  they  believe.  

 Values  

• Real:  Rooted  in  who  they  are  and  put  values  into  action.  • Adventurous:  Seek  adventure  &  encourage  explorations.  • Motivated:  Remain  focused  &  delivered  on  our  promises.  • ConWident:  Freedom  to  be  yourself  

 Personality  

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

23   |  AURO  University    

Threats  to  Brand  Equity    Competitors    

   

-­‐ Saturation of the jeans market

-­‐ Competition from products of the higher end of the market

-­‐ Economic downturns in some countries

-­‐ Fast changes in the consumer tastes

-­‐ Local regulations on the advertisements in countries like India, china

-­‐ Lack of protection of property rights

-­‐ Increase in the local competition

-­‐ Mass merchandiser private labels (i.e. Faded Glory) are becoming more popular due

to cheaper prices

-­‐ Popular mass merchandiser private labels are taking more shelf space

-­‐ Currency exchange rates are unstable

-­‐ New companies filled the void created because Levi’s and others lacked innovation

   

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

24   |  AURO  University    

Purchase  Consideration  

   

 Points  Of  Parity  (P.O.P)   Points  of  difference  (P.OD)  

Jeans  Manufacturer   Pioneer  in  Blue  Jeans  

Middle  -­‐  Range  Price  Positioning   Quality  &  Strength  of  the  Products  

Efficient  Distribution  Channel   Authenticity  of  the  Brand  

-­‐   Very  Strong  Brand  Awareness  

-­‐   Rugged  Style  

-­‐   High  Durability  

-­‐   High  Quality  Leather  Patches  

-­‐   One  of  the  Oldest  Jeans  Brand  

 Others:  Influx  of  New  Competitors  in  the  denim  market.  Rise  of  non-­‐demin  pants  options  (Leggings,  Chinos,  etc.)  Both  Blue  Bell  &  VF  Corp's  Jeans  are  gaining  market  Share.    

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

25   |  AURO  University    

Recommendation

The following recommendations will enable the Levi’s brand to achieve and sustain market

success. Recommendations include expanding the brand’s product portfolio and consumer’s

knowledge of the new products, incorporating celebrity endorsers to promote the products and

the brand, creation of a memorable jingle that will resonate with consumers as well as increased

participation in close-knit community events. Additionally, as the popularity of social

networking sites continues to grow, Levi’s will need to ensure its efforts across all social media

platforms are maintained continuously. Lastly, implementing a rewards program for consumers

to earn points towards future purchases will aid in consumer retention and help with product

consumption.

Anything that Levi’s can do to improve the lives of its consumers or make purchasing habits

easier should be at the forefront of all decision making. The overall goal of accomplishing the

aforementioned recommendations include increasing brand awareness, recognition,

memorability, and ultimately create a stronger brand image. It is also highly recommended that

the Levi’s brand maintain the highest level of integrity and customer retention when improving

its brand position in the marketplace.

CONCLUSION

Levi’s had a long journey to reach on today what it is& and the product, brand portfolio of the

brand. The pricing strategies are wide to cover more market share & recent developments in the

pricing strategies. Analysis of the distribution channel system of the brand, like from retailer is

what Levi’s do. Analysis of the marketing communication strategies adopted by Levi’s.

Analyzing the consumer preferences and tastes of the consumer from customer knowledge and

the entire brand building process. Analysis of the Customer based brand equity of the

brand.Comprehensive analysis of the threats from competitors.Analysis of a number of variables

while auditing a brand.

From the audit of Levi’s brand that to maintain sustainable brand equity Levi’s must keep a keen

eye on the change in the consumer tastes and preferences and well as the movement of the

competitors.

   

Brand  Audit   LEVI'S  STRAUSS  &  CO.  LIMITED    

26   |  AURO  University    

REFERENCE

• Levi’s vs Diesel: Kapferer Brand Identity Prism | Nevada & sons. 2015. Levi’s vs Diesel: Kapferer Brand Identity Prism | Nevada & sons. [ONLINE] Available at: https://brandsandco.wordpress.com/2014/12/01/levis-vs-diesel-kapferer-brand-identity-prism/. [Accessed 29 September 2015].

• Inside Levi’s Comeback Plans | Intelligence | BoF. 2015. Inside Levi’s Comeback Plans |

Intelligence | BoF. [ONLINE] Available at: http://www.businessoffashion.com/articles/intelligence/inside-levis-comeback-plans. [Accessed 29 September 2015].

• Careers - Levi Strauss. 2015. Careers - Levi Strauss. [ONLINE] Available at:

http://www.levistrauss.com/careers/#benefits. [Accessed 30 September 2015].

• Our Story - Levi Strauss. 2015. Our Story - Levi Strauss. [ONLINE] Available at:

http://www.levistrauss.com/our-story/#levi-strauss. [Accessed 30 September 2015].

• Who We Are - Levi Strauss. 2015. Who We Are - Levi Strauss. [ONLINE] Available at:

http://www.levistrauss.com/who-we-are/#message-from-the-ceo. [Accessed 30 September 2015].

• Levi's Jeans Guide - What Do All The Numbers Mean?. 2015. Levi's Jeans Guide - What Do All

The Numbers Mean?. [ONLINE] Available at: http://www.bragvintage.co.uk/blog/the-levis-jeans-guide/. [Accessed 02 October 2015].

• DENIZEN. 2015. DENIZEN. [ONLINE] Available at: http://www.denizen.com. [Accessed 01

October 2015].

• Levi's Jeans: New Levi's Jeans For Women, Men & Kids | Kohl's. 2015. Levi's Jeans: New Levi's

Jeans For Women, Men & Kids | Kohl's. [ONLINE] Available at: http://www.kohls.com/sale-event/levis.jsp. [Accessed 01 October 2015].

• Levi Strauss CEO on a 'mission to get women back into jeans' - Fortune. 2015. Levi Strauss CEO

on a 'mission to get women back into jeans' - Fortune. [ONLINE] Available at: http://fortune.com/2015/02/12/levi-strauss-earnings/. [Accessed 02 October 2015].

• Levi's to continue 'Go Forth' positioning with 'Ready to Work' effort - Direct Marketing News.

2015. Levi's to continue 'Go Forth' positioning with 'Ready to Work' effort - Direct Marketing News. [ONLINE] Available at: http://www.dmnews.com/digital-marketing/levis-to-continue-go-forth-positioning-with-ready-to-work-effort/article/173150/. [Accessed 02 October 2015].