levels of processing: a framework for memory research

8/20/2019 Levels of Processing: A Framework for Memory Research

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JOURNAL OF VERBAL LEARNING AND VERBAL BEHAVIOR 11, 671-684 1972)

L e v els o f P r oc e ss in g : A F r a m e w o r k f o r M e m o r y R e s ea rc h

FERGUS

I M

CRAIK AND RO BERT

S

LOCKHART

University o f Toronto Toronto 181 Ontario Canada

This paper briefly reviews he evidence for m ultistore theories of m emory and points out

som e difficultieswith the approach . A n alternative framework for human mem ory research

is then outlined in terms o f depth o r levels of processing. Som e current data and argum ents

are reexam ined in th e lig ht of this alternative framework and implications for further

research considered.

O v e r t h e p a s t d e c a d e, m o d e l s o f h u m a n

m e m o r y h a v e b e e n d o m i n a t e d b y th e c o n c e p t

o f s t o re s a n d t h e t r a n s f e r o f i n f o r m a t i o n

a m o n g t h e m . O n e m a j o r c r i t e r io n f o r d is t in -

g u i s h i n g b e t w e e n s t o r e s h a s b e e n t h e i r d i f f e r e n t

r e t e n t i o n c h a r a c t e r i s t i c s . T h e t e m p o r a l p r o -

p e r t ie s o f s t o r e d i n f o r m a t i o n h a v e , th u s ,

p l a y e d a d u a l r o l e : B e s i d e s c o n s t i t u t i n g t h e

b a s i c p h e n o m e n o n t o b e e x p l a i n e d , t h e y h a v e

a l s o b e e n u s e d t o g e n e r a t e t h e t h e o r e t i c a l

c o n s t r u c t s i n t e r m s o f w h i c h t h e e x p l a n a t i o n

i s f o r m u l a t e d . T h e a p p a r e n t c i r c u la r i ty h a s

b e e n a v o i d e d b y t h e s p e c if i ca t io n o f a d d i t i o n a l

p r o p e r t i e s o f t h e s t o r e s ( s u c h a s t h e i r c a p a c i t y

a n d c o d i n g c h a r a c t e r is t ic s ) t h e r e b y c h a r a c t e r -

i zi ng t h e m i n d e p e n d e n t l y o f t h e p h e n o m e n a

t o b e e x p l a i n e d . T h e c o n s t r u c t s , t h u s f o r m u -

l a t e d , h a v e b e e n u s e d t o a c c o u n t f o r d a t a

a c r o s s a v a r i e ty o f p a r a d i g m s a n d e x p e r i m e n t a l

c o n d i t i o n s . T h e e s s e n t i a l c o n c e p t u n d e r l y i n g

s u c h e x p l a n a t i o n s i s t h a t o f i n f o r m a t i o n b e i n g

t r a n s f e r r e d f r o m o n e s t o r e t o a n o t h e r , a n d t h e

s t o r e - t o - s t o r e t r a n s f e r m o d e l s m a y b e d i s t i n -

g u i s h e d , a t l e a st in t e r m s o f e m p h a s i s , f r o m

e x p l a n a t i o n s w h i c h a s s o c i a t e d i f f e r e n t r e t e n -

t i o n c h a r a c t e r i s t i c s w i t h q u a l i t a t i v e c h a n g e s

i n t h e m e m o r y c o d e .

I n t h e p r e s e n t p a p e r w e w i ll d o t h r e e t h i n g s :

( a ) e x a m i n e t h e r e a s o n s f o r p r o p o s i n g m u l t i -

a This research was supported by G rants A 8261 and

A0355 from the N ational Research Council of Canada

to the first and second author, respectively. W e thank

ou r colleagues who read a preliminary version of the

paper an d m ade many helpful suggestions.

2opyright © 1972 by Academic Press, Inc.

All rights of reproduction in any form reserved.

s t o r e m o d e l s , ( b ) q u e s t i o n t h e i r a d e q u a c y , a n d

( c) p r o p o s e a n a l te r n a t iv e f r a m e w o r k i n t e r m s

o f l ev e l s o f p r o c e s s i n g . W e w i l l a r g u e t h a t t h e

m e m o r y t ra c e c an b e u n d e r s t o o d a s a b y -

p r o d u c t o f p e r c e p t u a l a n al y s is a n d t h a t t r a c e

p e r s i s t e n c e is a p o s i ti v e f u n c t i o n o f t h e d e p t h

t o w h i c h t h e s t i m u l u s h a s b e e n a n a l y z e d .

S t i m u l i m a y a ls o b e r e t a i n e d o v e r s h o r t i n t e r -

v a ls b y c o n t i n u e d p r o c e s s i n g a t a c o n s t a n t

d e p t h . T h e s e v i ew s o f f e r a n e w w a y t o i n t e r p r e t

e x i st in g d a t a a n d p r o v i d e a h e u r i s t i c i f ra m e -

w o r k f o r f u r t h e r r e s ea r c h .

MULTISTORE MODELS

T h e C a s e i n F a v o r

W h e n m a n i s v ie w e d a s a p r o c e s s o r o f in -

f o r m a t i o n ( M i l l e r , 1 9 5 6 ; B r o a d b e n t , 1 9 5 8 ) , i t

s e em s n e c e s s a r y t o p o s t u l a t e h o l d i n g m e c h a n -

i sm s o r m e m o r y s t o re s a t v a r io u s p o i n t s i n t h e

s y s t e m . F o r e x a m p l e , o n t h e b a s i s o f h i s

d i c h o t i c l i s t e n i n g s t u d i e s , B r o a d b e n t ( 1 9 5 8 )

p r o p o s e d t h a t i n f o r m a t i o n m u s t b e h e l d

t r a n s i e n t l y b e f o r e e n t e r i n g t h e l im i t e d - c a p a c i t y

p r o c e s s i n g c h a n n e l . I t e m s c o u l d b e h e l d o v e r

t h e s h o r t t e r m b y r e c y c l in g t h e m , a f t e r

p e r c e p t i o n , t h r o u g h t h e s a m e t r a n s i e n t s to r a g e

s y s t e m . F r o m t h e r e , i n f o r m a t i o n c o u l d b e

t r a n s f e r r e d i n t o a n d r e t a i n e d i n a m o r e

p e r m a n e n t l o n g - t e r m s to r e . B r o a d b e n t s i d e as

h a v e b e e n d e v e l o p e d a n d e x t en d e d b y W a u g h

a n d N o r m a n ( 1 9 6 5 ) , P e t e r s o n ( 1 9 6 6 ) , a n d

A t k i n s o n a n d S h i f fr i n ( 19 6 8) . A c c o r d i n g t o

t h e m o d a l m o d e l ( M u r d o c k , 1 9 6 7 ) , i t i s n o w

671


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CRAIK AND LOCKHART

w i d e l y a c ce p t e d t h a t m e m o r y c a n b e c l as s if ie d

i n t o t h r e e l e v e l s o f s t o r a g e : s e n s o r y s t o r e s ,

s h o r t - t e r m m e m o r y ( S T M ) a n d l o n g - t e r m

m e m o r y ( L T M ) . S i n c e t h e r e h a s b e e n s o m e

a m b i g u i t y i n t h e u s a g e o f t e r m s i n t h i s a r e a ,

w e s h a ll f o l lo w t h e c o n v e n t i o n o f u si n g S T M

a n d L T M t o r e f e r t o e x p e r i m e n t a l si tu a t io n s ,

a n d t h e t e rm s s h o r t - t e r m s t o r e ( S T S ) a n d

l o n g - t e r m s t o r e ( L T S ) t o r ef e r t o t h e t w o

r e l e v a n t s t o r a g e s y s t e m s .

S t im u l i c a n b e e n t e r e d i n t o t h e s e n s o r y s t o re s

r e g a r d le s s o f w h e t h e r o r n o t t h e s u b j e c t is

p a y i n g a t t e n t i o n t o t h a t s o u r c e ; t h a t i s ,

s e n s o r y s t o re s a r e p r e a t t e n t i v e ( N e i ss e r ,

1 9 6 7 ) . T h e i n p u t i s r e p r e s e n t e d i n a r a t h e r

l it e ra l f o r m a n d c a n b e o v e r w r i t te n b y f u r t h e r

i n p u t s i n t h e s a m e m o d a l i t y ( N e i s s e r , 1 9 6 7 ;

C r o w d e r & M o r t o n , 1 9 6 9 ) . F u r t h e r f e a t u r e s

w h i c h d i s ti n g u i sh t h e s e n s o r y r e g is t er s f r o m

l a t e r s t~ b re s a r e t h e m o d a l i t y - s p e c i f i c n a t u r e

a n d m o d e r a t e l y l a r g e c a p a c i t y o f s e n s o r y

s t o r e s a n d t h e t r a n s i e n c e o f t h e i r c o n t e n t s .

A t t e O t i o n t o t h e m a t e r i a l i n a s e n s o r y r e g i s t e r

i s e q u i v a l e n t t o r e a d i n g i t o u t a n d t r a n s f e r r i n g

i t t o S T S . H e r e , v e r b a l i t e m s a r e c o d e d i n

s o m e p h o n e m i c fa s h i o n ( S h u l m a n , 1 97 1) o r

i n a u d i t o r y - v e r b a l - l i n g u i s t i c t e r m s ( A t k i n s o n

& Shi f f r i n , 1968) . The STS i s fu r t he r d i s t i n -

g u i s h e d f r o m s e n s o r y m e m o r i e s b y v i r t u e o f

i t s l i m i t e d c a p a c i t y ( M i l l e r , 1 9 5 6 ; B r o a d b e n t ,

1 9 5 8 ) , b y t h e f i n d i n g t h a t i n f o r m a t i o n i s l o s t

p r i n c ip a l l y b y a p r o c e s s o f d i s p la c e m e n t

( W a u g h & N o r m a n , 1 96 5), a n d b y t h e sl o w e r

r a t e o f f o r g e t t i n g f r o m S T S : 5 - 2 0 s e c o n d s a s

o p p o s e d t o t h e 1 - 2 - s e c o n d e s t i m a t e s f o r

s e n s o r y s t o r a g e . W h i l e m o s t r e s e a r c h h a s

c o n c e n t r a t e d o n v e r b a l S T S , t h e r e is e v id e n c e

t h a t m o r e l it e ra l r e p r e s e n t a t i o n a l i n f o r m -

a t i o n m a y a l s o b e h e l d o v e r th e s h o r t t e r m

( P o s n e r , 1 9 6 7 ) , a l t h o u g h t h e r e l a t i o n s h i p

b e t w e e n s u c h m o d a l i t y - s p e c i f i c s t o r e s a n d t h e

v e r b a l S T S h a s n o t b e e n m a d e c l e ar .

T h e d i s t i n c t i o n s b e t w e e n S T S a n d L T S a r e

w e l l - d o c u m e n t e d . W h e r e a s S T S h a s a l im i t e d

c a p a c i t y , L T S h a s n o k n o w n l i m i t ; v e r b a l

i t e m s a r e u s u a l l y c o d e d p h o n e m i c a l l y i n S T S

b u t l a r g e l y i n t e r m s o f t h e i r s e m a n t i c f e a t u r e s

i n L T S ( B a d d e l e y , 1 9 6 6 ); f o r g e t t in g f r o m

S T S i s c o m p l e t e w i t h i n 3 0 s e c o n d s o r l e s s

w h i l e f o r g e t t in g f r o m L T S is e it h e r v e r y s lo w

o r t h e m a t e r i a l i s n o t f o r g o t t e n a t a l l ( S h if f r in

& A t k i n s o n , 1 96 9) . I n t h e f r e e - r e c a ll p a r a d i g m ,

i t is g e n e r a l l y b e l i e v e d t h a t t h e l a s t f e w i t e m s

a r e r e tr i e v e d f r o m S T S a n d p r i o r i t e m s a r e

r e tr ie v e d f ro m L T S ; i t is n o w k n o w n t h a t

s e v e r a l v a r i a b l e s a f f e c t o n e o f t h e s e r e t r i e v a l

TABLE

COMMONLY ACCEPTED DIFFERENCES BETWEEN THE THREE STAGES OF VERBAL MEMORY SEE TEXT FOR SOURCES)

Feature Sensory re g is te rs Short-term store Long-term store

Entry of information

M aintenance of information

Form at o f information

Capacity

Information loss

Trace duration

Retrieval

Preattentive Requires attention

N ot possible Continued attention

Rehearsal

Literal copy of input Phonem ic

Probably visual

Possibly semantic

Large Small

Decay Displacement

Possibly decay

k-2 Seconds Up to 30 seconds

Readout Probably automatic

Items in consciousness

Tem poral/phonem ic cues

Rehearsal

Repetition

Organization

Largely semantic

Som e auditory and visual

No known l imit

Possibly no loss

Loss of accessibility or

discriminability b y inter-

ference

M inutes to years

Retrieval cues

Possibly search process


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LEVELS OF PRO ESSING 67

components without affecting the other

(Glanzer, 1972). Further persuasive evidence

for the STS/LTS dichotomy comes from

clinical studies (Milner, 1970; Warrington,

1971). The distinguishing features of the three

storage levels are summarized in Table I.

The attractiveness of the box approach

is not difficult to understand. Such multistore

models are apparently specific and concrete;

information flows in well-regulated paths

between stores whose characteristics have

intuitive appeal; their properties may be

elicited by experiment and described either

behaviorally or mathematically. All that

remains, it seems, is to specify the properties

of each component more precisely and to work

out the transfer functions more accurately.

Despite all these points in their favor, when

the evidence for multistore models is examined

in greater detail, the stores become less

tangible. One warning sign is the progressively

greater part played by control processes in

more recent formulations (for example,

Atkinson & Shiffrin, 1971). In the next section

we consider the adequacy ofmulti store notions

more critically.

The Case gainst

The multistore approach has not been

without its general critics (Melton, 1963;

Murdock, 1972). Other workers have objected

to certain aspects of the formulation. For

example, Tulving and Patterson (1968) argued

against the notion of information being

transferred from one store to another.

Similarly, Shallice and Warrington (1970)

presented evidence against the idea that

information must necessarily pass through

STS to enter LTS.

In our view, the criteria listed in the previous

section do not provide satisfactory grounds

for distinguishing between separate stores.

The adequacy of the evidence will be con-

sidered with reference to the concepts of

capacity, coding, and finally, the retention

function itself.

Capacity

Although limited capacity has been a major

feature of the information flow approach,

and especially a feature of STS in multistore

models, the exact nature of the capacity

limitat ion is somewhat obscure. In particular,

it has been unclear whether the limitation is

one of processing capacity, storage capacity,

or is meant to apply to some interaction be-

tween the two. In terms of the computer

analogy on which information flow models

are based, the issue is whether the limitation

refers to the storage capacity of a memory

register or to the rate at which the processor

can perform certain operations. The notion of

a limited-capacity channel (Broadbent, 1958)

appears to emphasize the second interpreta-

tion while later models of memory, such as

that of Waugh and Norman (1965), appear to

favor the storage interpretation. Both inter-

pretations are present in Miller (1956) but the

relationship between the two is not explicitly

worked out.

Attempts to measure the capacity of STS

have leant towards the storage interpretat ion,

and considered number of items to be the

appropriate scale of measurement. Such

attempts have provided quite a range of

values. For example, recent estimates of

primary memory size (Baddeley, 1970; Mur-

dock, 1972) have yielded values between two

and four words. However, measures of

memory span (which have been said to reflect

the limited capacity of the STM box) are

typically between five and nine items, depend-

ing on whether the items in question are words,

letters or digits (Crannell & Parrish, 1957).

Finally, if the words in a span test form a

sentence, young subjects can accurately

reproduce strings of up to 20 words (Craik &

Masani, 1969). Thus, if capacity is a critical

feature of STM operation, a box model has to

account for this very wide range of capacity

estimates.

The most widely accepted explanation of

this variation is that capacity is limited in


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CR IK ND LOCKH RT

terms of chunks, and that few or many items

can be recoded into a chunk depending on the

meaningfulness of the material. Apart from

the difficultyof defining a chunk independently

from its memorial consequences, this view

entails a rather flexible notion of STS as a

storage compartment which can accept a

variety of codes f rom simple physical features

to complex semantic ones.

From the standpoint of the present paper,

the concept of capacity is to be understood in

terms of a limitation on processing; limitations

of storage are held to be a direct consequence

of this more fundamenta l limitation.

C o d i n g

Working with verbal material, Conrad

(1964) and Baddeley (1966) provided one

plausible basis for distinguishing STS and

LTS. They concluded that information in STS

was coded acoustically and that coding was

predominantly semantic in LTS. Further

research has blurred this distinction, how-

ever. First, it has been shown tha t STS coding

can be either acoustic or articulatory (Levy,

1971; Peterson & Johnson, 1971). Second,

recent papers by Kroll and his colleagues

(Kroll

et al .

1970) have demonstrated that

even with verbal material, STS can sometimes

be visual. Apparently STS can accept a variety

of physical codes.

Can STS also hold semantic information?

The persistence of contradictory evidence

suggests either that the question has been

inappropriately formulated or that the answer

depends on the paradigm used. When tradi-

tional STM paradigms are considered, the

answer seems to be no (Kintsch & Buschke,

1969; Craik & Levy, 1970), although Shulman

(1970, 1972) has recently presented persuasive

evidence in favor of a semantic STS. While

type of coding may originally have seemed a

good basis for the distinction between short-

term and long-term memory, the distinction

no longer appears satisfactory. A defender of

the multistore notion might argue that STS

coding is flexible, but this position removes

an important characteristic by which one store

is distinguished from another .

We will argue that the coding question is

more appropriately formulated in terms of the

processing demands imposed by the experi-

mental paradigm and the material to be

remembered. In some paradigms and with

certain material, acoustic coding may be

either adequate or all that is possible. In

other circumstances processing to a semantic

level may be both possible and advantageous.

Forget t ing Character i s t i cs

If memory stores are to be distinguished in

terms of their forgetting characteristics, a

minimal requirement would seem to be that

the retention function should be invariant

across different paradigms and experimental

conditions. While this invariance has not been

rigorously tested, there are cases where it

clearly breaks down. We will give two

examples. First, in the finite-state models of

paired-associate learning, the state commonly

identified as STS shows forgetting character-

istics which are different from those established

for STS in other paradigms (Kintsch, 1970,

p. 206). In the former case, STS retention

extends over as many as 20 intervening items

while in the free-recall and probe paradigms

(Waugh & Norman, 1965), STS information

is lost much more rapidly. As a second

example, the durability of the memory trace for

visual stimuli appears to depend on the mat-

erial and the paradigm. According to Neisser

(1967), the icon lasts 1 second or less, Posner

(1969) and his colleagues have found evidence

for visual persistence of up to 1.5 seconds,

while other recent studies by Murdock (1971),

Phillips and Baddeley (1971) and by Kroll

e t

al.

(1970) have yielded estimates of 6, 10, and

25 seconds, respectively. Estimates are even

longer in recognRion memory for pictures

(Shepard, 1967; Haber, 1970). Given that we

recognize pictures, faces, tunes, and voices

after long periods of time, it is clear that we

have long-term memory for relatively literal

nonverbal information. Thus, it is difficult to


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LEVELS OF PRO ESSING

675

draw a line between sensory memory and

representational or pictorial memory.

We will argue that retention depends upon

such aspects of the paradigm as study time,

amount of material presented and mode of

test; also upon the extent to which the subject

has developed systems to analyze and enrich

particular types of stimuli; that is, the familiar-

ity, compatibility, and meaningfulness of the

material.

Although we believe that the multistore

formulation is unsatisfactory in terms of its

capacity, coding, and forgetting character-

istics, obviously there are some basic findings

which any model must accommodate. I t seems

certain that stimuli are encoded in different

ways within the memory system: A word may

be encoded at various times in terms of its

visual, phonemic, or semantic features, its

verbal associates, or an image. Differently

encoded representations apparently persist for

different lengths of time. The phenomenon of

limited capacity at some points in the system

seems real enough and, thus, should also be

taken into consideration. Finally, the roles

of perceptual, attentional, and rehearsal

processes should also be noted.

One way of coping with the kinds of in-

consistencies we have described is to postulate

additional stores (see, Mor ton, 1970; Sperling,

1970). However, we think it is more useful to

focus on the encoding operations themselves

and to consider the proposal that rates of

forgetting are a function of the type and depth

of encoding. This view is developed in the

next section.


Many theorists now agree that perception

involves the rapid analysis of stimuli at a

number of levels or stages (Selfridge & Neisser,

1960; Treisman, 1964; Sutherland, 1968).

Preliminary stages are concerned with the

analysis of such physical or sensory features

as lines, angles, brightness, pitch, and loud-

ness, while later stages are more concerned

with matching the input against stored abstrac-

tions from past learning; that is, later stages

are concerned with pattern recognition and

the extraction of meaning. This conception

of a series or hierarchy of processing stages is

often referred to as depth of processing

where greater depth implies a greater degree

of semantic or cognitive analysis. After the

stimulus has been recognized, it may undergo

further processing by enrichment or elabor-

ation. For example, after a word is recognized,

it may trigger associations, images or stories

on the basis of the subject's past experience

with the word. Such elaboration coding

(Tulving & Madigan, 1970) is not restricted to

verbal material. We would argue that similar

levels of processing exist in the perceptual

analysis of sounds, sights, smells and so on.

Analysis proceeds through a series of sensory

stages to levels associated with matching or

pattern recognition and finally to semantic-

associative stages of stimulus enrichment.

One of the results of this perceptual analysis

is the memory trace. Such features of the trace

as its coding characteristics and its persistence

thus arise essentially as byproducts of percep-

tual processing (Morton, 1970). Specifically,

we suggest that trace persistence is a function

of depth of analysis, with deeper levels of

analysis associated with more elaborate,

longer lasting, and stronger traces. Since the

organism is normally concerned only with

the extraction &meaning from the stimuli, it is

advantageous to store the products of such

deep analyses, but there is usually no need to

store the products of preliminary analyses.

It is perfectly possible to draw a box around

early analyses and call it sensory memory and

a box around intermediate analyses called

short-term memory, but that procedure both

oversimplifies matters and evades the more

significant issues.

Although certain analytic operations must

precede others, much recent evidence suggests

that we perceive at meaningful, deeper levels

before we perceive the results of logically

prior analyses (Macnamara, 1972; Savin &


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CR IK ND LOCKH RT

Bever, 1970). Further elaborative coding does

not exist in a hierarchy of necessary steps

and this seems especially true of later pro-

cessing stages. In this sense, spread of

encoding might be a more accurate descrip-

tion, but the term depth will be retained as

it conveys the flavor of our argument.

Highly familiar, meaningful stimuli are

compatible, by definition, with existing cogni-

tive structures. Such stimuli (for example,

pictures and sentences) will be processed to a

deep level more rapidly than less meaningful

stimuli and will be well-retained. Thus, speed

of analysis does not necessarily predict reten-

tion. Retention is a function of depth, and

various factors, such as the amount of atten-

tion devoted to a stimulus, its compatibility

with the analyzing structures, and the pro-

cessing time available, will determine the depth

to which it is processed.

Thus, we prefer to think of memory tied to

levels of perceptual processing. Although these

levels may be grouped into stages (sensory

analyses, pattern recognition, and stimulus

elaboration, for example) processing levels

may be more usefully envisaged as a con-

tinuum of analysis. Thus, memory, too, is

viewed as a continuum from the transient

products of sensory analyses to the highly

durable products of semantic-associative

operations. However, superimposed on this

basic memory system there is a second way in

which stimuli can be re tained--by reeirculat-

ing informat ion at one level of processing. In

our view, such descriptions as continued

attention to certain aspects of the stimulus,

keeping the items in consciousness, hold-

ing the items in the rehearsal buffer, and

retention of the items in primary memory

all refer to the same concept of maintaining

information at one level of processing. To

preserve some measure o f continuity with

existing terminology, we will use the term

primary memory (PM) to refer to this oper-

ation, although it should be noted that our

usage is more restricted than the usual one.

We endorse Moray's (1967) notion of a

limited-capacity central processor which may

be deployed in a number of different ways.

If this processing capacity is used to maintain

information at one level, the phenomena of

short-term memory will appear. The processor

itself is neutral with regard to coding char-

acteristics: The observed PM code will depend

on the processing modality within which the

processor is operating. Further, while limited

capacity is a function of the processor itself,

the number of items held will depend upon the

level at which the processor is operating. At

deeper levels the subject can make greater use

of learned rules and past knowledge; thus,

material can be more efficiently handled and

more can be retained. There is apparently

great variabi lity in the ease with which inform-

ation at different levels can be maintained

in PM. Some types of information (for

example, phonemic features of words) are

particularly easy to maintain while the main-

tenance of others (such as early visual analyses

-- the icon ) is apparently impossible.

The essential feature of PM retention is

that aspects of the material are still being

processed or attended to. Our notion of PM is,

thus, synonymous with that of James (1890)

in that PM items are still in consciousness.

When attention is diverted from the item,

information will be lost at the rate appropriate

to its level of processing--slower rates for

deeper levels. While PM retention is, thus,

equivalent to continued processing, this type

of processing merely prolongs an item's high

accessibility without leading to formation of

a more permanent memory trace. This Type I

processing, that is, repetition of analyses

which have already been carried out, may be

contrasted with Type II processing which

involves deeper analysis of the stimulus. Only

this second type of rehearsal should lead to

improved memory performance. To the extent

that the su~ect utilizes Type II processing,

memory will improve with total study time,

but when he engages in Type I processing, the

tota l time hypothesis (see Cooper & Pantle,

1967) will break down. Stoff and Eagle (1971)


7/14

LEVELS OF PROCESSING

77

have reported findings in line with this

suggestion.

To summarize, it is suggested that the

memory trace is better described in terms

of depth of processing or degree of stimulus

elaboration. Deeper analysis leads to a more

persistent trace. While information may be

held in PM, such maintenance will not in itself

improve subsequent retention; when attention

is diverted, information is lost at a rate which

depends essentially on the level of analysis.

EXISTING D T REEX MINED

ncidental Learning

When memory traces are viewed as the

product of a particular form of processing,

much of the incidental learning literature

acquires a new significance. There are several

reviews of this literature (Postman, 1964;

McLaughlin, 1965), and we will make no

attempt to be comprehensive. An important

characteristic of the incidental learning para-

digm is tha t the subject processes the material

in a way compatible with or determined by

the orienting task. The comparison of

retention across different orienting tasks,

therefore, provides a relatively pure measure

of the memorial consequences of different

processing activities. According to the view of

the present paper, and in agreement with

Postman (1964), the instruction to learn

facilitates performance only insofar as it leads

the subject to process the material in a manner

which is more effective than the processing

induced by the orienting task in the incidental

condition. Thus, it is possible, that with an

appropriate orienting task and an inappro-

priate intentional strategy, learning under

incidental conditions could be superior to that

under intentional conditions.

From the point o f view of this paper, then,

the interesting thing to do is to systematically

study retention following different orienting

tasks within the incidental condition, rather

than to compare incidental with intentional

learning. Under incidental conditions, the

experimenter has a control over the processing

the subject applies to the material that he does

not have when the subject is merely instructed

to learn and uses an unknown coding strategy.

We will consider several examples which

illustrate this point. Tresselt and Mayzner

(1960) tested free recall after incidental learn-

ing under three different orienting tasks:

crossing out vowels, copying the words, and

judging the degree to which the word was an

instance of the concept economic . Under

the last condition, the number of words re-

called was four times higher than that of the

first and twice that of the second condition.

Similar results using the free-recall paradigm

have been obtained by Hyde and Jenkins

(1969), and Johnston and Jenkins (1971).

The experiments by Jenkins and his colleagues

showed that with lists of highly associated

word pairs, free recall and organization

resulting from an orienting task which required

the use of the word as a semantic unit, was

equivalent to that of an intentional control

group with no incidental task, but both were

substantially superior to an incidental group

whose task involved treating the word

structurally (checking for certain letters or

estimating the number of letters in the word).

These results are consistent with those of

Mandler (1967) who showed that incidental

learning during categorization of words

yielded a similar recall level to tha t o f a group

who performed the same activity but who

knew that their recall would be tested.

Experiments involving the incidental learn-

ing of sentences (Bobrow & Bower, 1969;

Rosenberg & Schiller, 1971) have shown that

recall after an orienting task that required

processing the sentence to a semantic level was

substantially superior to recall of words from

equivalently exposed sentences which were

processed nonsemantically.

Schulman (1971) had subjects scan a list

of words for targets defined either structurally

(such as words containing the letter A) or

semantically (such as words denoting living

things). After the scanning task, subjects were


8/14

678

CR IK ND LOCKH RT

given an unexpected test of recognition

memory. Performance in the semantically

defined target conditions was significantly

better than that in the structurally defined

conditions although scanning time per word

was approximately the same in most cases.

These results support the general conclusion

that memory performance is a positive func-

tion of the level of processing required by the

orienting task. However, beyond a certain

stage, the form of processing which will prove

optimal depends on the retrieval or trace

utilization requirements of the subsequent

memory test. There is clear evidence in the

incidental learning literature that the relative

value of different orienting tasks is not the

same for all tests of memory.

This conclusion is supported by compari-

sons of the differential effects of orienting

tasks on recognition and recall. Eagle and

Leiter (1964) found that whereas free recall

in an unhindered intentional condition was

superior to that of an incidental group and

to a second intentional group who had also to

perform the orienting task, these latter two

conditions showed superior recognition per-

formance. Such a result poses no: difficulty

provided it is assumed that optimal processing

does not take the same form for both memory

tests. In the Eagle and Leiter (1964) experi-

ment, the orienting task, while almost

certainly involving some degree of semantic

analysis, might have served to prevent the

kind of elaborative processing necessary for

later access to the stored information. On the

other hand, such elaborative coding might

hinder subsequent discrimination between

target words and the associatively related

distractors used in this experiment. Results

consistent with this kind of analysis have also

been reported by Dornbush and Winnick

(1967) and Estes and DaPolito (1967).

While the orienting tasks used by Wicker

and Bernstein (1969) in their study of in-

cidental paired-associate learning all required

analysis to a semantic level, they did not

facilitate subsequent performance to the same

degree. When the orienting task involved the

production of mediat ing responses, perform-

ance was equal to that of unhindered inten-

tional learning and superior to when the

orienting task was rating words for pleasant-

ness. In single-trial free recall, this latter

orienting task produces performance equal to

that of intentional learning (Hyde Jenkins,

1969). Identical orient ing tasks do not seem to

have equivalent effects across different para-

digms. The interaction between initial en-

coding and subsequent retrieval operations is

worth emphasizing. Although the distinction

between availability and accessibility (Tulving

Pearlstone, 1966) is a useful one, the

effectiveness of a retrieval cue depends on its

compatibility with the item's initial encoding

or, more generally, the extent to which the

retrieval situation reinstates the learning

context.

Selective ttention and Sensory Storage

Moray (1959) showed that words presented

to the nonattended channel in a dichotic

listening test were not recognized in a later

memory test. Similarly, Neisser (1964) has

shown that nontarget items in a visual search

task left no recognizable trace. Thus, i f stimuli

are only partially analyzed, or processed only

to peripheral levels, their record in memory

is extremely fleeting. This point was neatly

demonstrated by Treisman (1964). When the

same prose passage was played to both ears

dichotically, but staggered in time with the

unattended ear leading, the lag between

messages had to be reduced to 1.5 seconds

before the subject realized that the messages

were identical. When the attended (shadowed)

ear was leading, however, subjects noticed the

similarity at a mean lag of 4.5 seconds. Thus,

although the subjects were not trying to

remember the material in either case, the

further processing necessitated by shadowing

was sufficient to treble the durability of the

memory trace. Treisman also found that

meaningfulness of the material (reversed

speech versus normal speech, and random


9/14

LEVELS OF PRO ESSING 79

words versus prose) affected the lag necessary

for recognition, but only when the attended

channel was leading. If the message was

rejected after early analyses, meaningfulness

played no part; but when the message was

attended, more meaningful material could be

processed further and was, thus, retained

longer. The three estimates of memory per-

sistence in these experiments (1.5 seconds for

all nonattended material, 3 seconds for attend-

ed reversed speech and attended strings

of random words, and 5 seconds for attended

prose) can be attributed to the functioning of

different stores, but it is more reasonable, in

our view, to postulate that persistence is a

function o f processing level.

While fur ther studies will not be reviewed in

such detail, it may be noted that the findings

and conclusions of many other workers in the

area of sensory memory can also be accom-

modated in the present framework. Neisser

(1967, p. 33) concluded that longer exposures

lead to longer-lasting icons. Studies by

Norman (1969), Glucksberg and Cowen

(1970), and Peterson and Kroener (1964) may

all be interpreted as showing that non-

attended verbal material is lost within a few

seconds.

Massaro (1970) suggested that memory for

an item is directly related to the amount of

perceptual processing of the item, a statement

which is obviously in line with the present

proposals, although his later arguments

(Massaro, 1972), that echoic memory inevit-

ably lasts only 250 milliseconds, are probably

overgeneralizations. Shaffer and Shiffrin con-

cluded from an experiment on picture recogni-

tion that it might prove more fruitful to

consider the more parsimonious view that

there is just a single short-term visual memory.

This short-term visual memory would decay

quickly when the information content of the

visual field was high and more slowly when the

information content was greatly reduced

(Shaffer & Shiffrin, 1972, p. 295). Plainly this

view is similar to our own, although we would

argue that the continuum extends to long-

term retention as well. We would also suggest

that it is processing level, rather than inform-

ation content, which determines the rate of

decay.

The STS LTS Dist inct ion

The phenomenon of a limited-capacity

holding mechanism in memory (Miller, 1956;

Broadbent, 1958) is handled in the present

framework by assuming that a flexible central

processor can be deployed to one of several

levels in one of several encoding dimensions,

and that this central processor can only deal

with a limited number of items at a given time.

That is, items are kept in consciousness or in

primary memory by continuing to rehearse

them at a fixed level of processing. The nature

of the items will depend upon the encoding

dimension and the level within that dimen-

sion. At deeper levels the subject can make

more use of learned cognitive structures so

that the item will become more complex and

semantic. The depth at which primary

memory operates will depend both upon the

usefulness to the subject of continuing to

process at that level and also upon the amen-

ability of the material to deeper processing.

Thus, if the subject's task is merely to repro-

duce a few words seconds after hearing them,

he need not hold them at a level deeper than

phonemic analysis. If the words form a

meaningful sentence, however, they are

compatible with deeper learned structures

and larger units may be dealt with. It seems

that primary memory deals at any level with

units or chunks rather than with inform-

ation (see Kintsch, 1970, pp. 175-181). That

is, we rehearse a sound, a letter, a word, an

idea, or an image in the same way that we

perceive objects and not constellations of

attributes.

As pointed out earlier, a common distinc-

tion between memory stores is their different

coding characteristics; STS is said to be

predominantly acoustic (or articulatory) while

LTS is largely semantic. According to the

present argument, acoustic errors will pre-


10/14

680

C R I K N D L O C K H R T

dominate only insofar as analysis has not

proceeded to a semantic level. There are at least

three sources of the failure of processing to

reach this level; the nature of the material,

limited available processing capacity, and

task demands. Much of the data on acoustic

confusions in short-term memory is based on

material such as letters and digits which have

relatively little semantic content. The nature

of this material itself tends to constrain pro-

cessing to a structural level of analysis and it

should be no surprise, therefore, tha t errors

of a structural nature result. Such errors can

also occur with meaningful material if process-

ing capacity is diverted to an irrelevant task

(Eagle Ortoff, 1967).

A further set of results relevant to the

STS/LTS distinction are those that show that

in free recall, variables such as presentation

rate and word frequency, affect long-term but

not short-term retention (Glanzer, 1972). Our

interpretation of these findings is that in-

creasing presentation rate, or using unfamiliar

words, inhibits or prevents processing to those

levels necessary to support long-term reten-

tion, but does not affect coding operations of

the kind that are adequate for short-term

retention. It follows from this interpretation

that diverting processing capacity as in the

Eagle and Ortoff (1967) experiments should

result in a greater decrement in long-term

than in short-term retention and, indeed,

there is good evidence that such is the case

(Murdock, 196 5; Silverstein Glanzer,

1971).

Conversely, manipulations that influence

processing at a structural level should have

transitory, but no long-term, effects. Modal ity

differences (Murdock, 1966) provide a clear

example. Finally, long-term recall should be

facilitated by manipulations which induce

deeper or more elaborat ive processing. We

suggest that the encoding variability hypo-

thesis as it has been used to account for the

spacing effect in free recall (Madigan, 1969;

Melton, 1970) is to be understood in these

terms.

The Serial Position urve

Serial-position effects have been a major

source of evidence for the STS/LTS dist inction

(see Broadbent, 1971, pp. 354-361; Kintsch,

1970, pp. 153-162). In free recall, the recency

effect is held to reflect output from STS while

previous items are retrieved from LTS

(Glanzer Cunitz, 1966). Several theoretical

accounts of the primacy effect have been

given, but perhaps the most plausible is that

initial items receive more rehearsals and are,

thus, better registered in LTS (Atkinson

Shiffrin, 1968; Bruce Papay, 1970). We

agree with these conclusions. Since the

subject knows he must stop attending to

initial items in order to perceive and rehearse

subsequent items, he subjects these first items

to Type II processing; that is, deeper semantic

processing. Final list items can survive on

phonemic encoding, however, which gives rise

to excellent immediate recall (since they are

still being processed in primary memory)

but is wiped out by the necessity to process

interpolated material. In fact, if terminal

items have been less deeply processed than

initial items, the levels of processing formula-

tion would predict that in a subsequent recall

attempt, final items should be recalled least

well of all list items. The finding of negative

recency (Craik, 1970) supports this prediction.

An alternative explanation of negative recency

could be that recency items were rehearsed

fewer times than earlier items (Rundus, 1971).

However, recent studies by Jacoby and Bartz

(1972), Watkins (1972), and Craik (1972) have

shown that it is the type rather than the amount

of processing which determines the subse-

quent recall of the last few items in a list.

In serial recall, subjects must retain the

first few items so that they can at least com-

mence their recall correctly. The greatly

enhanced primacy effect is thus probably

attributable, in part at least, to primary-

memory retention. The degree to which

subjects also encode initial items at a deeper

level is likely to depend on the material and


11/14


681

the task. Using a relat ively slow (2.5 seconds)

presen ta t ion ra t e and words as v i sua l ly

presen ted s t imul i , Pa lmer an d O rns t e in (1971)

found tha t an in t e rpola t ed t ask on ly par t i a l l y

e l imina ted the pr imacy ef fec t . However ,

Baddeley (1968) presen ted d ig i t s audi tor i l y

a t a 1 - seco nd ra t e an d fo u n d t h a t p r i m acy w as

ent i re ly e l imina ted b y the necess i ty t o per form

a fur ther t ask .

Repetition and Rehearsal ffects

One sugges t ion in t he presen t formula t ion

i s t h a t T y p e I p ro ce s s i n g d o es n o t h i n g t o

en h an ce m em o ry fo r t h e s t i m u l u s ; o n ce

at tent ion i s diverted, the t race i s lost at the

ra t e a ppro pr i a t e t o i t s deepes t ana lyzed l eve l.

Thus , t he conc ept o f p rocess ing has been sp l it

i n to Typ e I o r same- l eve l p rocess ing and Ty pe

II p rocess ing which involves fur ther , deeper

ana lys i s o f t he s t imulus and l eads to a m ore

dura ble t race . S imi l a r ly , t he e f fect s o f repea t ed

p re sen t a t i o n d ep en d o n w h e t h e r t h e r ep ea t ed

s t imulus i s mere ly process ed to t he same l eve l

or encoded d i f fe ren t ly on i t s fu r ther presen t -

a t ions . There i s ev idence , bo th in audi t i on

(M oray , 1959; No rm an, 1969) , and in v is ion

(Turvey , 196 7) , t ha t repe t i t ion of an i t em

enc ode d only a t a sen sory level , does no t l ead

t o an i m p ro v em en t i n m em o ry p e r fo rm an ce .

Tulv ing (1966) has a l so shown tha t repe t i -

t i o n w i t h o u t i n t en t i o n t o l e a rn d o es n o t

fac i l it a t e learn ing . Tulv ing s explana t ion of t he

absence o f l earn ing in t e rms of i n te r i t em

organiza t ion cannot eas i ly be d i s t i ngui shed

from an exp lana t ion in t e rms of level s o f

process ing . S imi l a r ly , Glanzer and Meinzer

(1967) have shown tha t over t repe t i t i on of

i tems in free recal l i s a less effect ive st rategy

t h an t h a t n o rm a l l y u sed b y su b j ec ts . A l t h o u g h

b o t h Wau g h an d N o rm an (1 9 6 5 ) , an d A t k i n -

son and Shiffr in (1968) have suggested that

rehearsa l has t he dua l func t ion of main t a in ing

i n fo rm a t i o n i n p r i m a ry m em o ry an d t r an s -

fe r r ing i t t o secondary memory , t he exper i -

m en t s b y T u l v in g (1 96 6) an d b y G l an ze r a n d

M einzer (1967) sho w tha t t h is i s no t necessar i ly

so . Thus , whether rehearsa l s t rengthens the

t r ace o r m e re l y p o s t p o n es fo rg e tt in g d ep en d s

on wh at t he subjec t is do ing w i th h is rehearsa l .

Only deeper process ing wi l l l ead to an

i m p ro v em en t in m em o ry .

ON LUDING OMMENTS

O u r acco u n t o f m em o ry i n t e rm s o f l ev e l s

o f p ro ce s s in g h a s m u ch i n co m m o n w i t h a

n u m b er o f o t h e r r e cen t fo rm u l a t io n s . C e rm ak

(1972), for example, has out l ined a theoret ical

f ramework very s imi l a r t o our own. Per -

cep tua l ly or i en t ed a t t r i bu te -encoding theor i es

su ch a s t h o se o f B o w er (19 6 7) an d N o rm an an d

Ru me lhar t (1970) have a c lose a f f in i ty wi th the

presen t app roac h as does tha t o f Posn er (1969)

w h o ad v o ca t e s s tag e s o f p ro ce s s in g w i t h

d i f fe ren t charac t e r i s t i cs assoc i a t ed wi th each

stage.

I f t h e m em o ry t r a ce i s v i ew ed a s t h e b y -

p ro d u c t o f p e rcep t u a l an a l ys is , an i m p o r t an t

goa l o f fu ture research wi ll be to spec i fy the

m em o r i a l co n seq u en ces o f v a r i o u s t y p es o f

perceptua l opera t ions . We have sugges t ed

the comp ar i son of or ien t ing t asks wi th in the

inc identa l l earn ing parad igm as one method

b y w h i ch t h e ex p e r i m en t e r c an h av e m o re

di rec t cont ro l over t he encoding opera t ions

tha t sub jec t s per form. S ince deeper ana lys i s

wi l l usua l ly i nvolve longer process ing t ime,

i t w i l l be ex t remely impor t an t t o d i sen tangle

su ch v a r i ab l e s a s s t u d y t i m e an d am o u n t o f

ef for t f rom depth as such . F or exam ple , time

m ay b e a co r r e l at e o f m e m o ry t o th e ex t en t th a t

t ime is necessary for processing to some level ,

bu t i t i s poss ib l e t ha t fur ther t ime spent i n

mere ly recyc l ing the in format ion a f t e r t h i s

opt imal level wi l l not predict t race durabi l i ty .

O u r ap p ro ach d o es n o t co n s t i t u t e a t h eo ry

o f m em o ry . R a t h e r , i t p ro v i d e s a co n cep t u a l

f r a m e w o r k - - a s e t o f o ri en t in g a t t i tu d e s - -

w i t h in w h i ch m em o ry r e sea rch m i g h t p ro ceed .

Whi l e mul t i s to re model s have p l ayed a usefu l

ro l e , we sugges t t ha t t hey a re of t en t aken too

l i t e ra l ly and tha t more f ru i t fu l ques t ions a re

g en e ra ted b y th e p re sen t fo rm u l a t io n . O u r

pos i t i on i s obvious ly specula t ive and fa r f rom


12/14

682 CRAIK AND LOCKHART

complete. We have looked at memory purely

from the input or encoding end; no attempt

has been made to specify either how items are

differentiated from one another, are grouped

together and organized, or how they are

retrieved from the system. While our positi on

does not imply any specific view of these

processes, it does provide an appropriate

framew ork within which they can be

understood.

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levels of processing: a framework for memory research

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