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TRANSCRIPT
Lessons from Successful implementation of Safety
Management System
Aircraft Maintenance Environment
Mr. Theophilus Makatshwa
General Manager: Risk and Compliance (act)
SA Express
24th October 2013
Table of Contents
• Introduction
• Implementation – what SAX did
• Challenges faced
• Current challenges
• Lessons learnt
• Benefits
Introduction
Purpose of this presentation is to;
Share with the aviation community the benefits of effective safety management system (SMS) with more emphasis on maintenance facilities and benefits.
To present the current challenges with implementing a robust safety management systems within an AMO.
And finally lessons learnt,
Implementation (SAX story)
• SMS understanding – knowing the animal • Gap Analysis – utilise bodies such as IATA • Close the Gaps (SMS Framework)
– Safety Policy (bethink cultural implications) – Safety Risk Management – Safety Assurance – Safety Promotions
• Resource allocation, Training Management • Improvements and Reporting • Possible Integrated Management System (SMS, QMS
and SeMS)
GAP Analysis results (SAX story)
• 2011 IATA Gap Analysis incorporating ICAO Doc 9859
• Three Months Workshop
• Improvement in SMS Manual
• Documented and Implemented Philosophy
• Compliance above regulatory requirement
Closing the Gaps (SAX story)
• Documentation
• Revision of SMS Manual
• Approval of Documentation
• SMS Awareness
Challenges Faced
1.Safe equipment,
resources
and facilities
2. Systematic
Approach
4. Leadership
3. Active
Safety culture
Improved Safety
Performance
Current Challenges
The care and nurturing of a SMS require significant levels of engagement between managers and employees.
Safety management system is still does not enjoy the attention it deserves, it is not seen as one of core business function, in comparison to other Management systems such as Financial management, HR management, etc
Blame culture when accident and incident occurs is of serious concern for SMS,
Many organization's are chasing OTP and forgo critical safety elements
10
Alcohol & Drugs
Policy Audit Plans
Safety Plan
Safety Drills
Security Policy
Safety Policy
No Structure Structure
Policy
Process
Task
Continuous Improvement
Safety (Incidents)
Mgt. policy
Lessons learnt (1)
Lessons leant (1a)
• Possible integration of some Management Systems
– SMS;
– QMS
– SeMS
– Risk Management
– Environmental/Sustainability (3P’s) monitoring
SMS development – have a realistic outlook
A mature SMS is likely to take 5-10 years and a few review cycles to create
A SMS in development is
probably going to take 1-2 years to write and 2-3 years to bed in
Lessons learnt (2)
Lessons learnt (3) ROCLA Safety Culture Assessment
1
2
3
4
5
Compliance Communication Prevention Practices Leadership
Commitment
Awareness &
Participation
Motivation Work Focus
Management
Team Leaders
Employees
Never
Sometimes
Half Time
Frequently
Always
Benefits (1) (Incident trends)
2011
0
0.5
1
1.5
2
2011
2012
2013
Benefits (2)
• Reduced Component Failures (more realistic reliability reporting – decreased human factor element)
• High level of understanding of Management, therefore more effective Management Interventions
• Technical Support Systems – the entire value chain
(Thank You, and please
Comment and/or raise Questions)
• “It's a very sobering feeling to be up in space and realize that one's safety factor was determined by the lowest bidder on a government contract”
– Alan Shepard (NASA astronaut)