DUNICOP - ROUNDTABLE 2:

MANAGING QUALITY IN HIGHER EDUCATION: COMPARATIVE STUDY BETWEEN

UNIVERSITY OF OSIJEK AND UNIVERSITY OF PÉCS

Legčević Jelena Coordinator of the project DUNICOP

Project is co-financed by the European Unionthrough Hungary-Croatia IPA Cross-border Co-operation Program

1 INTRODUCTION

METHODOLOGY OF RESEARCH 2

RESULTS 3

CONCLUSION 4

Project is co-financed by the European Unionthrough Hungary-Croatia IPA Cross-border Co-operation Program

OBJECTIVESOBJECTIVES

Project is co-financed by the European Unionthrough Hungary-Croatia IPA Cross-border Co-operation Program

METHODOLOGY OF RESEARCH 2

METHODOLOGY OF RESEARCH 2

3,56

3,63

3,96

4,01

4,48

Satisfaction of students at Faculty of Law Pecs (PTE) with specific dimensions of KVALIMETAR measuring instrument

RESULTS 3

Results of the perception of students within the dimension:SPACE AND EQUIPMENT (average =4,48)

1

2

3

4

5equipment

space

lightening andcleanness

literature

classrooms for study

IT classrooms

SPACE AND EQUIPMENT

average satisfaction

Results of the perception of students within the dimension:REPUTATION (average =4,01)

Results of the perception of students within the dimension:STUDY PROGRAMS AND CURRICULA (average =3,96)

Results of the perception of students within the dimension:TEACHING STAFF(average =3,63)

Results of the perception of students within the dimension:ADMINISTRTIVE STAFF(average =3,56)

Satisfaction of students at Faculty of Law Osijek (PRAVOS) with specific dimensions of KVALIMETAR measuring instrument

2,73

3,47

3,51

3,6

3,69

RESULTS 3

Results of the perception of students within the dimension:TEACHING STAFF(average =3,69)

1

2

3

4

5enthusiasm

motivation

understanding

tools in teaching

regularity

responsibilitygrading

availability

communication

empathy

consultations

TEACHING STAFF

average satisfaction

Results of the perception of students within the dimension:STUDY PROGRAMS AND CURRICULA (average =3,6)

1

2

3

4

5

clear goals andguidelines

standard program

different types ofprograms

compatibility

STUDY PROGRAMSAND CURRICULA

average satisfaction

Results of the perception of students within the dimension:REPUTATION (average =3,51)

1

2

3

4

5

professionalimage

personnelknowledge

transfer

REPUTATION

average satisfaction

Results of the perception of students within the dimension:SPACE AND EQUIPMENT (average =3,47)

1

2

3

4

5equipment

space

lightening andcleanness

literature

classrooms forstudy

IT classrooms

SPACE AND EQUIPMENT

average satisfaction

Results of the perception of students within the dimension:ADMINISTRTIVE STAFF (average =2,73)

1

2

3

4

5availability

correctness

professionalism

informationpromptness

accuracy

timeliness

ADMINISTRATIVESTAFF

satisfaction average

CONCLUSION(PTE)(PTE)

Based on the conducted survey, students in Pécs were impressed to the greatest extent by the extrinsic values of their faculty. Extrinsic quality Extrinsic quality caters for requirements of the society regarding higher education, on the occasion of which these requirements are modified together with social changes occurring within a certain period of time. This quality relates to the capabilities of an institution of higher education to respond to flexible needs of the society which the institution interacts with.

(PRAVOS)(PRAVOS)This survey has shown that students in Osijek are very pleased with those elements and values that come from the heart of higher education and are referred to as intrinsic values.Intrinsic qualityIntrinsic quality is oriented towards studying and generation of knowledge and represents the foundation of the academic community whereat this community can be seen as the guard of intrinsic quality.

Köszönöm a figyelmet!!!

Project is co-financed by the European Unionthrough Hungary-Croatia IPA Cross-border Co-operation Program