legatech
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Services, processes, and operations overviewTRANSCRIPT
© Legatech 2011www.legatech.com
Legal Process Outsourcing Specialist for In house counsels
Experience | Focus | Commitment
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“Rated as among the best emerging companies by NASSCOM”
“Rated as one among the most promising companies by Deloitte “
Contact: Vivek Tandon, Esq. P: 213.394.5527 W: www.legatech.com E: [email protected]
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Table of Contents
• Legatech: Overview
• Legatech: Corporate Legal Services
• Data Security and Confidentiality
• Quality @ Legatech
• Talent @ Legatech
• Engagement Roll-out
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Overview
• 2 Delivery centers in India – Bangalore, Hubli
• Team of 300 people with 150 attorneys, 100 paralegals and 50 graduates
• Specialist Legal Process Outsourcing firm focused on Corporations
• Over 8 years of legal outsourcing experience
• Process and Metrics driven project management
• Dedicated engagements with over 42 clients
• US attorneys part of core delivery team
“Legatech builds remote delivery centers for clients in India, that leverage
offshore cost benefits and scalability to provide sustainable competitive
advantage for the Client company”
Fact Sheet
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Corporate Legal Support Services
Legal Support ServicesLegal Support Services Paralegal ServicesParalegal Services Secretarial Services Secretarial Services
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Corporate Legal Support Services
Litigation Support
Provide first pass review of documents for responsiveness and privilegeComplete E-discovery SolutionsDocument /Case Summarization
Litigation Support
Provide first pass review of documents for responsiveness and privilegeComplete E-discovery SolutionsDocument /Case Summarization
Contract Life Cycle Management
•Draft, review, revise simple agreements, NDA, Standard template technology License agreement
•Central repository of all Data for easy access
Contract Life Cycle Management
•Draft, review, revise simple agreements, NDA, Standard template technology License agreement
•Central repository of all Data for easy access
Compliance Support Services
•EDGAR Processing/SEC Filing
•SOX Compliance Support
•I-9 Audit Support
Compliance Support Services
•EDGAR Processing/SEC Filing
•SOX Compliance Support
•I-9 Audit Support
Document Management Services
•Collection and storage of all types of documents – Expiration date and other relevant data about document
•Imaging & data capture solutions
•Records management
Document Management Services
•Collection and storage of all types of documents – Expiration date and other relevant data about document
•Imaging & data capture solutions
•Records management
Immigration Services
Preparation support for ETA 9089, I-140, I-485, I-765, I-131 and I-130Specialized support in I-9 audits and complianceResearch on Immigration laws & Amendments
Immigration Services
Preparation support for ETA 9089, I-140, I-485, I-765, I-131 and I-130Specialized support in I-9 audits and complianceResearch on Immigration laws & Amendments
Legal Research
•Multi-state/multi-jurisdictional legal review
•Report on regulatory requirements in multiple jurisdictions relating to a single subject matter
Legal Research
•Multi-state/multi-jurisdictional legal review
•Report on regulatory requirements in multiple jurisdictions relating to a single subject matter
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Intellectual Property Services – Patent Services
Patentability SearchesPatent DraftingIllustrationOffice action responsesPatent Proof readingParalegal support
Portfolio validation & valuationRisk assessment Title updatesPost M&A Portfolio Integration
Portfolio Mapping / Categorization
Portfolio Mining
Portfolio Updating
Portfolio Pruning
Patent Renewals
Infringement Monitoring & Analysis
Patent Licensing
Patent Valuation
Pre-litigation Investigations
eDiscovery & Document Review
Markman Hearing- Summary Judgment support
Trial Support
Technology & Competitive Landscape
Technology & Competitive Landscape White space & Gap AnalysisWhite space & Gap Analysis State-of-the-Art studiesState-of-the-Art studies
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Intellectual Property Services - NPE Risk Mitigation
Cost of NPE Law suitsCost of litigation accumulates as lawsuit
progresses ($1m -$5m )
Fixed cost for Actionable report on potential NPE’s in your technology area. Enabling client to mitigate any potential risk from NPE’s
Legatech’s Proposition
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Intellectual Property Services - Patent re-examination
Patent re-examination as an effective tool and litigation strategy
Ex parteInter parte
A process oriented approach to mitigate risk of litigation at an early stage, during the process of litigation or when litigation is merely contemplated
Other Risk mitigation services
Freedom to OperatePatent WatchIP Validation
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Intellectual Property Services – Trademark services
Due diligenceTrademark legal status updates
Due diligenceTrademark legal status updates
Searching (Knockout & Full comprehensive
text search)Preparation of ApplicationResponse to office actionTrademark registration
Searching (Knockout & Full comprehensive
text search)Preparation of ApplicationResponse to office actionTrademark registration
Trademark renewalsTrademark docketingTrademark Licensing
Trademark renewalsTrademark docketingTrademark Licensing
Trademark Monitoring
Infringement Analysis
Preparation of Cease & Desist Letters
Trademark Litigation Support
Trademark Monitoring
Infringement Analysis
Preparation of Cease & Desist Letters
Trademark Litigation Support
Trademark AcquisitionTrademark Acquisition
Trademark ProtectionTrademark Protection
Trademark ManagementTrademark
ManagementTrademark
EnforcementTrademark
Enforcement
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AmLaw 50 Firm Case Study - 1
Customer
Pan US based 700 attorney firm
Focus Areas
All areas of corporate practice including commercial litigation, transactional services, real estate, immigration, financial services, bankruptcy, IP
Customer
Pan US based 700 attorney firm
Focus Areas
All areas of corporate practice including commercial litigation, transactional services, real estate, immigration, financial services, bankruptcy, IP
Legatech Scope
Real Estate – Due diligence support- Lease and Contract review and drafting- Title and survey reports
Commercial Litigation - Drafting of Motions, Briefs- Research- Document Review
Immigration- Case Management for immigrant / non-immigrant visas
Word Processing- Transcriptions- Document styling and formatting- Conflicts Search
Legatech Scope
Real Estate – Due diligence support- Lease and Contract review and drafting- Title and survey reports
Commercial Litigation - Drafting of Motions, Briefs- Research- Document Review
Immigration- Case Management for immigrant / non-immigrant visas
Word Processing- Transcriptions- Document styling and formatting- Conflicts Search
Delivery
• Dedicated team of lawyers working across multiple shifts process case work for 20 hours of the day as virtually extended office of client
• Team working remotely on secure VPN
• Starting with 1 department, the backoffice at Legatech has expanded to cover 5 departmentsHighlights
• Tier 1 team deployed
• Onsite training for focused knowledge transfer
• Ability to deploy additional flexible team at short notice of 2 weeks
Results
One good instance of Legatech’s vision:
“Cost savings, flexibility, efficiency, growth.”
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Corporations Case Study - 2
Customer
Global Pharmaceutical Company
Focus AreasOur client requirement was to set up an offshore contract review team for their Global Suppliers. The scope of work involved executing new supplier agreement and incorporate changes to existing agreements to all parties across 86 countries
Customer
Global Pharmaceutical Company
Focus AreasOur client requirement was to set up an offshore contract review team for their Global Suppliers. The scope of work involved executing new supplier agreement and incorporate changes to existing agreements to all parties across 86 countries
Legatech Scope
• To form a centralized repository of all agreements• To create a reporting process to recognize and
incorporate changes to the agreements
Legatech Scope
• To form a centralized repository of all agreements• To create a reporting process to recognize and
incorporate changes to the agreements
Delivery
• Centralized administration of all agreements along with reporting
• A team of 5 attorneys reviewed agreements redlining deviations based on the instructions given by the client
• Appropriate changes incorporated and finalized agreement based on the feedback received by client.
Highlights
On-time delivery with centralized administration by Legatech
Process oriented approach by Legatech helped mitigate legal and operational risk in contracts
Quick turn around time enabling in-house counsel staff to focus on core activities
Total cost was less than 28% of client budget
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Corporations - IP Case Study - 3
Customer
Global Pharmaceutical Company
Focus AreasOur client wanted to prepare Information disclosure statements for 150+ patent applications with a quick turnaround time and keep the cost down. Further, wanted to optimize the process of Patent & trademark search by including our offshore component
Customer
Global Pharmaceutical Company
Focus AreasOur client wanted to prepare Information disclosure statements for 150+ patent applications with a quick turnaround time and keep the cost down. Further, wanted to optimize the process of Patent & trademark search by including our offshore component
Legatech Scope
• To create a team of reviewers to study & prepare IDS
• To form a team of dedicated search specialist with the right kind of domain expertise to work with in-house patent counsel
• To create a team of dedicated trademark searching experts to conduct global trademark searching
Legatech Scope
• To create a team of reviewers to study & prepare IDS
• To form a team of dedicated search specialist with the right kind of domain expertise to work with in-house patent counsel
• To create a team of dedicated trademark searching experts to conduct global trademark searching
Delivery
• Client dedicated team of specialist in specific domain areas – Patent, Trademark & IDS
• Conducted training specifically for IDS to communicate the scope of work
• Understand the current process followed by the US team
• Incorporated changes reviewed by the US team
Highlights
Legatech empowered client to save over
50% in Patent and trademark searching
costs
Delivered 30 international trademark
searches and 280 hours of Patent search
Consistently delivering turn-around-time
(TAT) of 48 hours for trademark
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What makes Legatech unique?
• Largest Legal Outsourcing firm in India focused on US Law firms & Corporationso Most experienced with over 8 years of legal outsourcing experienceo Large number of referencable clientso Mature Process Capabilitieso 24*7 functioning delivery platformo US attorneys part of core delivery team
• Strong integration of technology and operations
• Services spectrum to serve entire support requirements of a law firm & Corporationso Legal, paralegal, secretarial, IT, backofficeo Strong proposition of being able to support across practice areas of litigation and non-litigation
• Delivery model of custom dedicated team is strong value for clientso Data Security o Scalability with control
• Backed by Top US Venture Capital funds – 2 of top 10 Global Technology VC Funds are minority investors in Legatech
• Cosmopolitan Bangalore is well placed to attract best talent
© Legatech 2011www.legatech.com
Data Security and Confidentiality @ Legatech
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Rigorous Data Confidentiality
VPN Tunnel
VPN Tunnel
Switch
Firewall
Switch
Modem
Firewall
Switch
Modem
Server
RouterRouter
Nodes
Client Site
Legatech
1. No local storage of data at Offshore location
2. Remote access of Client server only
3. Point to point Virtual Private Network (VPN)
4. Highest degree of data encryption
5. Firewalls to ensure IT systems protection
6. Strict NDA between Legatech and its employees
7. Restricted access to workspace area to Client’s dedicated team only
Summary: Data does not leave the client servers !
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IP protection and confidentiality – Multiple Levels
• IP protection policies and procedures exceed industry standards:
o IT securityo Physical securityo People level – employee data security policieso IP protection policy
• No data transfer to Legatech: complete data security
o Setting up segregated work environments:• At work station level
– Dummy terminals – isolated from Legatech corporate network, and from shared network services (file servers, print servers)
– Enabled through VPN, Remote Desktop Connection
• Company-wide IT policy– Passwords changed frequently– Strict authorization protocol
• Adherence to BS7799 data security standards
© Legatech 2011www.legatech.com
Quality @ Legatech
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Overview
• Monitoring and Quality systems benchmarked to ISO 9001o Process Level
• Six Sigma implementation
• Extensive documentation at 3 levelso Module
o Submodule
o Keystroke
• Checks and balances for each processo Reviews by Quality team
o Statistical monitoring
o Monitoring based on Employee performance
o People Level
• Defined performance levels
• Balanced Scorecard Technique
• Active monitoringo Retraining & Star performers
© Legatech 2011www.legatech.com
Engagement roll-out
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3 Step Process
• Proof of Concept (POC) Stage
o Define projects for pilot period across 2 practice areas
o Test remote access for data access
o Set performance benchmarks and define Operation procedures
o Evaluate the success of the pilot
• Full fledged engagement
– Ongoing dedicated support teams for each practice areas cutting across offices
– Onsite visit of team for training and transition
• Expand the scope of each practices areas
© Legatech 2011www.legatech.com
Lets walk the talk!
Legatech
213.394.5527 | [email protected] | www.legatech.com
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