lecture 9 pricing programs
TRANSCRIPT
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Pricing Programs
Chapter 9
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Topic Outline
Establish the pricing objectives Analyze the price-elasticity of demand Identify key factors acting on price
competition Examine the relationship between pricechanges and volume, cost, and profitchanges
Basic types of pricing programs Impact of the planned pricing program on any
product line, substitute or complements
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Pricing Program
A pricing Program is the firms selection ofgeneral level of pricing for a given productrelative to the level of pricing being charged bythe competitors
The general type of pricing programs1. Penetration pricing
2. Parity pricing
3. Premium pricing Pricing program should be supportive ofmarketing strategy
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Pricing Objectives
The primary role of pricing decisions is to help
management implement its chosen marketing strategy. Pricing is central thrust of marketing strategy
Price will play a minor role in buying process, When:
Buyers are concerned about other attributes and benefits
The differences in price among competitors are minimal Pricing can be supportive of primary demand oriented
strategy if lower price can:
Increase the number of users
Increase the rate of use or repurchase within the productform or class
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Pricing Objectives In early stages of PLC, an important goal is to generate
new users. A lower price may:
Reduce the risk of trail Enhance the value of a new product relative to old one
The use of pricing programs to support primary demandstrategies is limited
Market demand must be price elastic for such strategiesto be successful ( early stages of life cycle)
Industry prices tend to decline over life cycle , leavingless margins available for future price cuts
The effectiveness of price in selective demand strategydepends on:
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Pricing Objectives the importance customers attach to price in making choices within
product form or product class Nature of demand interrelationship within the product line- Firms seeking to expand their served market through line extensions
must consider the pricing of a new product in the context of existingproducts
- Too low a price on an extension targeted to price sensitive segmentcan enhance the probability of cannibalization on existing productsale
- If the extension is a high end quality oriented addition, the higherprice may signal high quality
If the firms strategy is retention of existing customers, the role ofprice is to meet the price charged by the competitors
Price can used to sell complimentary products to customers through
tactics like Price leaders and bundling Price may be a critical factor in acquiring competitors customerseither by
Becoming the low price leader
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Pricing Objectives High price to underscore a quality based differentiation In most price categories price differences among competitors
decline overtime as: Consumers become more knowledgeable about products Quality differences are harder to maintain Pursuit of competitive advantage through pricing programs requires
a very thorough understanding of competitive forces
The ability to successfully use price to implement a given marketstrategy will be limited by: The price elasticity of the market and company demand Competitors actions and reactions Cost and profitability consequences Product line consideration
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Marketing Strategies and possible pricing objectives
Marketing Strategies Pricing Objectives
Primary Demand StrategiesIncrease number of users Reduce economic Risk of trail
Offer better value thancompeting product/ classes
Increase Rate of Purchase Enhance frequency of purchase
Enable use in more situationsSelective Demand StrategyExpand Served market Serve price oriented segment
Offer high end versions ofproduct
Acquire Competitors customers Undercut competitors on priceUse price to signal high quality
Retain/Expand current customers Eliminate competitors priceadvantageExpand sales of Complimentary
Products
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Considerations Involved in the success of Pricing Program
Pricing
ProgramsPenetration
ParityPremium
Contributionto achievingMarketingStrategy
Competitors Actions
Cross ElasticitySubstitutes
Compliments
Elasticity ofDemand
Cost andProfitability
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Price Elasticity Of Demand Unlike other productivity relationships, a change in price
has two fold effect on the firms sales revenue
A change in the units soldA change in revenue per unit
Managers should not be concerned merely:
With price sensitivity of the market
Must also be concerned with the change on total dollarvolume
Price elasticity is not simply another way to expresssensitivity
If a change in price causes a change in units sold ,demand is somewhat price sensitive
When using the term price elasticity, the impact of pricechange on total revenue should be examined
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Specifically Price-elasticity of demand ismeasured by the percentage change inquantity divided by percentage change in
in price
Given an initial price P1and an initialquantity Q1, the elasticity of change in in
price from P1 to P2is calculated by:e = Q2Q1 / 1 ( Q2+ Q1)
2
(P2P1) / 1 (P2+ P1)2
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Effects Of Different Types of Elasticity
Value of e Type of Elasticity
Effect On Total Revenue Of
Price increase PriceDecrease
e>-1 inelastic increase decrease
e = - 1 unitary elastic no change no change
e < -1 elastic decrease increase
The important number to keep in mind is - 1
If elasticity is -1 0r smaller (-2 or -3) then demand is very sensitiveto price and the change in revenue change will be in oppositedirection (increase or decrease) of the price changeIf elasticity is greater than -1 such as -1/2 or +1/2, then demand is
not very price sensitive and an increase (or decrease) in price willresult in an increase decrease in revenue
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Price Elasticity Of Demand
In practice it is difficult for managers to developa precise, reliable estimate of elasticity
By simply determining e is greater than1 or
less than -1 will enable managers to understandthe impact of a change in price or revenue
In making estimates of elasticity, managers needto distinguish between elasticity of market
demand and elasticity of company (or brand)demand and to recognize that differences inelasticity may exist across segment within amarket
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Market Segments, and CompanyElasticity
Market elasticity indicates how total primary demandresponds to a change in the average prices of allcompetitors
Company elasticity indicates the willingness ofcustomers to shift brands or suppliers (or new customersto choose a supplier) on the basis of price
Example table salt: the market demand for table salt isinelastic: people cannot consume much more if pricesare lowered
If one producer lowers its price, that producers is likely togain market share
Although market demand may be inelastic, companydemand at the same time can be elastic because buyersmay be very sensitive to competitive price differences
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Market and Market Segment Demand Schedule
Weekly Market Sales
Weekly TripUndiscountedRate
Units TotalRevenue
$350 40,000 $ 14.0 mill.$325 45,000 $ 14. 625 mill
$300 51,000 $15.3 mill.
Weekly TripUndiscounted
Rate
Weekly SalesBusiness Class
Weekly SalesEconomy Class
Units Revenue Unit Revenue
$ 350 24,000 $8.4 mill. 16,000 $ 5.6 mill.$ 325 25000 $ 8.125 mill 20,000 $ 6.5 mill.$ 300 26,000 $ 7.8 mill. 25,000 $ 7.5 mill
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Airlines which target business segment need not useaggressive pricing as the basis for marketing strategy
Whether a firms individual marketing strategy is effective
will depend on company elasticity of demand Even if the industry prices declines in the price elasticsegment, a firm might conceivably experience inelasticdemand if it could clearly differentiate its products/services in terms of some other determinant attribute
If so that firm could continue to charge prices higher thancompetitors without reducing profitability If the pricing objective reflect primary demand strategies
(increasing rate of purchase for the product form, orincrease in demand among users) then managersshould be concerned about market demand elasticity
If pricing objective reflect selective demand strategies (retention or acquisition of customers) then managersshould be concerned about elasticity of companydemand
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It is not necessary that demand be elastic in order to achieve a pricingobjective
Managers may be very committed to retaining or acquiring new customerswhen the objective is to maintain share or increase market share
This commitment may be so strong that manager will be willing to risk somereduction in total revenue in order to maintain or establish a strong position inthe market
Price Demand Total Revenue
$ 2.00 500,000 $ 1,000,000
$ 1.50 600,000 $ 900,000$ 1.00 750,000 $ 750,000
Demand is inelastic, as total revenue decrease as price is reducedBuyers are still sensitive to price. If the impact of higher volume on totalrevenue and profit is acceptable, then a manager will decide to lower the price,sacrificing some degree of profitability for market share and sales volume
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Factors underlying Elasticity of Demand
Factors Suggesting Elastic Market demand
1. Many alternative forms or classes exist for which product couldbe substituted2. Only a small percentage of potential buyers currently purchaseor own the product because of the high price and because theproduct represent a discretionary purchase3. The rate of purchase or the rate of replacement can beincreased through lower price
Factors Suggesting Elastic Company Demand1. Buyers are knowledgeable about a large number of alternatives2. Quality differences do not exist or are not perceived3. The supplier or brand can be changed easily and with minimalefforts or costs
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Estimating Price Elasticity1. Historical Ratios: When using this approach, managers must have historical data
of : Company sales and its prices Industry sales and competitive prices To estimate market elasticity must determine the historical
relationship between industry sales and some average ofindustry prices
Both pieces of information are also needed to estimatecompanys elasticity of demand
The effect of a companys price on selective demand willdepend on how much companys price differs from competitors
- If, in the past a firm has consistently raised its price without anyloss in sales, management cannot necessarily infer thatcompany demand is inelastic. Why?
- Competitors may also have been raising prices
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Estimates of companys elasticity cannot bemade without considering changes in industry
sales Increase in companys sales may result inincrease in market share or an increase inindustry sales
Accordingly managers should examine thehistorical relationship between a companysrelative price (relative to competitors prices) andmarket share when attempting to accesscompanys elasticity
Historical ratios will only reveal price elasticity ifno changes in other important variable orenvironmental variables have occurred
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Estimating Price Elasticity2. Field experiments:
Price experiments are conducted using scannerpanel experiments
Stores in particular regions are selected
In control stores price of the product remainsame through out
In experimental stores sales levels are recordedat different price levels
The impact of price on sales is calculated toform opinion about price elasticity
Limitation Time consuming
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Estimating Price Elasticity3. Controlled Choice experiments: Prediction of what consumer might do in store
environment can be made by surveys or choiceexperiments conducted in controlled setting The most widely used approach is the conjoint analysis
method This method analyses how buyers trade-off attributes in
making choices The biggest trade-offs consumers make are usuallybetween various levels of benefits and price
This method is relevant in: Understanding price sensitivity
Designing and pricing new products because it allowsmanagement to consider the contribution of price andnon price attributes in market acceptance
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Competitive Factors Whether the concern is market or company
elasticity, competitors reaction to price change
must be considered If change in price is met by all competitors, then
no change in market share should result
In such case price will have no impact on
selective demand Managers should attempt to determine what
competitors pricing reaction will be
It will be useful to examine historical patterns ofcompetitive of competitive behavior in projectingprice reactions
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Competitive Factors Some competitors may price their products on
the basis of cost. These firms often do not shift
their pricing policies over time. Instead:They either price very competitively( if they aretrying to take advantage of experience curves oreconomies of scale)
Attempt to maintain consistent contributionmargins and avoid direct price competition
By analyzing competitors historical pricingbehavior, insights regarding the customersreaction to price change may be obtained
If an industry has historically been characterizedby extensive price cutting buyers will more likelyto be price sensitive
C
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Competitive Factors Competitors response can also be analyzed by knowing
their strengths and weaknesses and the degree ofintensity of competition
Even when the price is decision issue at hand managersshould assess both the non price reaction as well asdirect price reaction in a market because competitorsnon-price reactions may influence price elasticity
Research has drawn the following conclusions1. An increase in price-oriented advertising in the market
leads to greater price sensitivity among consumers
2. An increase in non-price advertising in a market leads to
lower price sensitivity among consumers
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Cost Factors Many firms use cost plus approach to pricing
Price is determined by taking the cost per unit and then
adding a dollar or percentage- target contribution margin
An illustration of Cost plus Pricing for a liquid Dishwashing
Detergent
Variable cost per case ( materials, packaging) $ 6.80Plus allocated share of manufacturing overhead 1.70
Plus allocated share of advertising 6.50
Total unit cost $ 15. 00plus target profit per case $ 2.00
Manufacturers selling price to retailer $ 17.00
C t F t
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Cost Factors In order to estimate the fixed cost per case, the company
must have some estimate of the number of cases that will besold because
Fixed cost per case = Total Fixed cost/ number of cases A key issue in using cost plus method is determining the true
unit cost In many cases some costs are fixed arbitrarily Fixed cost will include direct fixed cost plus some contribution
to company overhead Since the amount of fixed cost must be based on some
estimate of the number of units sold, the company is implicitlyassuming demand will not vary dramatically with any changein the factory price
In the above example assume that total annual advertisingand selling expenses are expected to $26million.
In order to determine the share of these costs to assign toeach case sold a manager must have some estimate ofexpected sales volume, even though the total cost( and thusthe final price) has yet to be determined
$ 6.50 allocation per unit must mean sales are expected tobe 4 million cases
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$ 6.50 = $ 26 million / 4 million cases The above example is the use of full cost
approach in which all cost are included in setting
the minimum price Alternative approach is variable cost pricing
approach If a firm is operating in a price elastic market at
less than full capacity it may be able to improvetotal profitability through pricing below theaverage unit cost
As long as the company is pricing the productabove variable cost each unit sold makes somecontribution to fixed cost
If managers assume that demand is inelastic thevariable cost pricing option is not used
f
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Types of Pricing Programs Pricing program is selected after:
Establishing pricing objective Assessed price elasticity
Assessed competitive and cost situation
Three basic types of programs1. Penetration pricing
2. Parity pricing
3. Premium pricing
1 P t ti P i i
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1. Penetration Pricing Designed to use low price as the major basis for
stimulating demand
Firms are attempting to increase their degree ofpenetration in the market by either: Stimulating primary demand Increasing the market share ( acquiring new customers)
on price
The success of penetration pricing requires that eithermarket( primary) demand or company (selective)demand be elastic
If market demand is elastic the market demand and totalindustry revenue will grow with reduction in industry
prices Even if competitors match the price cut, the increase inmarket demand will make all competitors better off
1 P t ti P i i
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1. Penetration Pricing If economies of scale exist or the product has many
complements, the benefits of increased volume are even
greater If market demand is inelastic, then penetration pricing
can make sense only if selective demand is elastic
If competitors cannot or will not match lower prices
The failure of competitors to match the lower pricescould reflect:
a lack of competitiveness on cost
Willingness to concede market share in exchange forhigher profits
Low price appeals to minor segment of the market
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Conditions Favoring a penetration pricing program
1. Market demand is elastic
2. Company demand is elastic, and competitors cannot matchprice because of cost disadvantage
3. The firm also sells higher-margin complementary products
4. A large number of potential competitors exist5. Excessive economies of scale exist, so variable cost approach
can be used to set premium price
6. The pricing objective is to accomplish either of the following:
Build primary demand
Acquire new customers by undercutting competition
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2. Parity Pricing Setting price at or near competitive levels
Attempt to downplay the role of pricing Other marketing programs are primarily
responsible for implementing marketing strategy
This approach will be selected when companydemand is elastic industry demand is inelastic
Most competitors are willing and able to marchany price cut
In such situations managers should avoidpenetration pricing because:
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2. Parity PricingAny cuts will be offset by competitive retaliationResulting in lower industry prices
Without significant gain in industry salesTotal revenues and profit margin will decline Parity pricing is comparable with cost plus
pricing In many industries cost structures will be similar
for various competitors ( similar labor contracts,raw materials, technologies and distributionchannels)
The potential gains for any economies of scalewould go unrealized, meaning variablecostfloor price is impractical
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Conditions favoring a parity pricing program
1.Market demand is inelastic company demand is elastic
2.The company has no cost advantage over competitors
3.There are no expected gains from economies of scaleto the price floor
4.The pricing objective is to meet the customer
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Premium Pricing
Setting pricing levels above competitive levels This approach will be successful if a firm is able to
differentiate its products in terms of: Higher quality
Superior features or special services Establishing an inelastic demand curve Firms that successfully implement this approach will: Generate higher contribution margin Insulate them from price competition
Advantage that allows a firm to set a premium price maynot last for ever
These programs must be reviewed regularly
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Conditions Favoring Premium Pricing Program
1.Company demand is inelastic
2.The firm has no excess capacity
3.There are very strong barriers to entry
4.Gains from economies of scale are relatively minor.So full cost method is used to determine theminimum price
5.The pricing objective is to attract new customers onquality
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Product Line Pricing Pricing decision for one product can influence
sales of other products Price cross elasticities are the relationship that
exist when a change in in the price of oneproduct influence the sales volume of a second
product Price elasticity are of two types:
1. Substitute Products:
When an increase (decrease) in price of oneproduct result in increase (decrease) in sales ofsecond product
2. Compliment products:
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Product Line Pricing If the price increase (decrease) in price of one
product results decrease (increase) in sales ofsecond product
Product line extension can be of two types:Vertical or horizontal
In vertical product line extensions differentofferings provide similar benefits at differentprice and quality levels
In horizontal extensions each offering has
distinctive non price benefits In both cases cannibalization is the potential
problem.
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Product Line Pricing In vertical line extension cannibalization due to
price difference is much greater In horizontal line extensions cannibalization that
results from price difference is not verysignificant. Why?
Differentiation among offering s in the line isrelated specialized benefits, usage situations, orpreferences that will override price in the choiceprocess
In such cases consumers would have arelatively wide range of acceptable pricesrelative to their reference price
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Product Line PricingA reference price is a psychological standard
againstwhich observed prices are compared tojudge their reasonableness
When products in the same broad category areevaluated , the reference price range is likely tobe wide because the range of actual prices theconsumer is aware of is also wide
In vertical extensions, products within the line
are likely to be similar, different only on one ortwo dimensions other than price
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Product Line Pricing In this case an important principle is anchoring
Anchoring is the effect a price stimulus has onthe reference price buyers use to assess price
When two or more products offer similar type
types of benefits, buyers evaluate a price in thecontext of the overall range in which they areconfronted
Adding a new price at the higher or low end of
the range will change the standards by whichcustomers evaluate each item
Pricing Complements
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Pricing Complements Leader pricing:
If the demand for product is elastic, and if the product
has number of complements that either enhance itsvalue or can be purchased more conveniently by buyingfrom the same source, that product may be used asleader
The expectation is that sales of complements to new
customer will increase more than enough to offset thereduced profit on the leader
In selecting a leader, one must avoid:
Products that customers are likely to stock up during
special prices When strong substitution effect will lead to simple shifts
in sales from high-margin to low margin products
Ch t i ti f d i l d
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Characteristics of a good price leader1. The product is widely used by individual
buyers in the target market
2. The products prevailing market price is wellknown
3. The product has a high degree of priceelasticity
4. The product has many complements whichenhance the value of the leader or areconvenient to purchase when buying theleader
5. The product has few or no substitutes6. The product is not usually bought in large
quantities and stored
Price Bundling
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Price Bundling Two or more products or services are bundled
together for a special price
Most firms employ mixed bundling Buyers are given choice of buying two products
in a package or buying the products individually Buyers who place a low value on one of the two
products will avoid the bundle The economic incentive of a lower price on oneitem will lead to additional sales of bothproducts to some buyers who otherwise will buyonly one
When complementary relationships are verystrong, the effects of special prices are evengreater
Price Bundling
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Price Bundling Mixed price bundling can be
accomplished through two approaches
1. Mixed leader form:
The price of a lead product is discountedon the condition that the second product
will be purchased2. Mixed joint bundling:
Two or more products or services are
offered for a single packaged deal
Ch t i ti f S f l
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Characteristics of SuccessfulMixed Price Bundling
Mixed Leader Programs1. Demand for lead product should be price elastic2. Complementarity is based on the leader being enhanced by other
product(s) or on convenience3. If the objective is to cross-sell complements to regular customers; The leader is the lower margin product (so that the lost profit from price
reduction is minimized) Sales volume for the leader exceeds that of other products Mixed Joint Programs1. Demand for the total package is price-elastic2. Complementarity is bi directional (each product in the bundle enhances the
value of the others) or is based on convenience
3. If the objective is to cross sell complements to regular customers, thevarious products the bundle are approximately equal in volume and profitmargins so that sales gains from regular purchasers of any product areabout equal