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    Lecture 5: Methodologies (Part 1)

    Professor Mark Palmer

    Queens Management School

    Queens University Belfast

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    Lecture aimto provide students with an outline of the processof data gathering from the preparation andorganization stage to the actual carrying out ofthe research fieldwork.

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    Lecture Outcomes

    To outline the importance of the methodological

    choice for the research topic To identify and explain the various suitable for

    research topics

    To outline the merits and demerits of various

    methodologies

    To gain an appreciate of how to execute various

    research methods

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    Learning outcomes (Continued)

    To facilitate understanding in the different aspects and stages in the

    process of data collection.

    Preparing for the physical and mental tasks involved in preparing for

    and actually gathering the data

    To provide an opportunity for consideration of these issues in the

    context of chosen research requirements

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    Priming Exercise

    Jot down how you might research your

    objectives.

    Do they involve primary data collection?

    How might you research the objectives?

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    Research Design

    Why this research design?

    E.g. cohorts is a small numbers phenomenon Respondents (in)appropriate?

    Units of analysis?

    Operational measurement (confounding?)

    Sparse reporting, scale validity

    Include design controls (e.g. firm size)

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    Recall Lordes (1984) famous line:

    The masters tools can never dismantle the

    masters house.

    What does this mean (and for the selection of a

    methodology-in-practice?)

    Research design must address the research

    problem

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    Method is dependent on The Nature ofthe Problem: E.g. Investigating culture

    Cultural pluralism

    Cultural dominance

    Cultural entrenchment

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    Nature of the problem: Investigating

    marketing impact on financial markets

    Share Price

    Analyst Notes

    (Buy/Sell)Investor Relations

    InvestorConferences

    Institutionalrelations

    Other venture

    capitalists

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    What is a research design?

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    Research Design Strategies

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    Access!

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    Context and situational versus cross-

    sectional

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    14

    Adopted from Tashakkori and Teddlie

    (1998), Greene et al. (1989), and Howe

    and Eisenhart (1990)

    Example of a Research Design

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    Example of a Research Design

    Two Phases (i) Network analysis (i.e. issue crawler) (ii) Rhetorical strategies(IT artefacts and 28 indepth interviews).

    In stage one we employed a network sampling method to locate and map

    authoritative sites on the World Wide Web, which are involved issue

    debates concerning the case company under investigation Tesco.

    To do this, we used a software tool called IssueCrawler(http://issuecrawler.net) to identify the authoritative actor network websites

    associated with the firms activism on the Web (this methodology has been

    used in political science projects, see for example http://www.govcom.org).

    Significantly, not only does it seek relevanceas defined by the issue but it also made on the basis of network representation (Rogers, 2002;

    Rogers and Marres, 2002; Rogers and Ben-David, 2008).

    This sweep resulted in IssueCrawler yielding fifty one websites, using the

    prescribed URL. This allowed the researcher to produce an issue network of

    sufficient scope and transdiscursivity (Rogers and Marres, 2002).

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    Phase 1: Identifying Extra-institutional entrepreneurs

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    Phase 1: Extra-institutional entrepreneurs (cont.)

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    Phase II findings: Rhetorical Strategies Deployed

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    So how does that relate to methodologies?

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    Research Designs

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    Quantitative Methods

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    Quantitative Methods

    A precise level of measurement

    The greater the range of analytical techniques

    Impact of data coding on subsequent analyses

    Existing measurement scales pretested items

    in for example the Handbook of MarketingScales.

    Testing of hypotheses or predictions

    Relationships between variables Exogenous dynamics

    Endogenous dynamics

    Easy with analysis software to generate

    statistics from your data

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    Typical Quantitative Research

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    Quantitative Analysis Data Analysis andInterpretation Module (Dr Puthusserry)

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    Software tools to assist

    SPSS

    Stata

    R

    Listeral

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    1) Experiments

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    Experimental

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    Limitations

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    2) Survey

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    Planning a survey (Gill and Johnson)

    Planning a Survey (Gill and Johnson)

    Conceptualise and Structure the Research Problem

    a) consider the aims of researchb) review the current literaturec) assess the various resources known

    Analytic Survey? Descriptive Survey?

    Identify the independent, dependent and other Identify the phenomena that you wishvariables to describeEg relationship between accounting controls and eg what motivates employees in a

    business strategy particular context?

    Determine the sampling strategy by defining the research problemAnd designing a means of accessing a (representative) sample.

    Is the data to be collected through one approach to respondents?

    Interviewer administered Respondent completed/Questionnaire/ Schedule e-mail/postal questionnaire

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    ..continued:

    Alternatively the use of surveys to explore asubstantive area, or

    Descriptive surveys

    Inductive approach

    Use of open-ended questions Merges the survey approach with styles ofresearch which are more ethnographic

    Much survey design may begin with an unstructuredinvestigation using overtly ethnographic methods

    Theory developed inductively to be tested laterusing a more structured questionnaire as a part ofthe main study

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    Consideration must be given to examiningrelationships between and among data: Types of variable :

    nominal or categorical,

    ordinal interval/ratio

    dichotomous

    Independent (X) and dependent (Y) variables

    Causality

    Mediation Moderation

    Univariate, bivariate or multi-variate analysis

    Trends

    correlation

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    Selecting the most appropriatesampling technique

    If the population is small, there is norequirement to sample

    Probability or representative sampling: mostlyused in survey based strategies when trying toestimate the characteristics of the population

    Non-probability or judgemental sampling:impossible to make statistical inferences about thepopulation, but can often generalise. Mostly usedwhen adopting a case study strategy eg

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    Approach to sampling

    For a positivistic study, sampling is afundamental element

    For a social contructionist study, sampling is

    less important. You may well only gather datafrom one person, such as the chairman of the

    company

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    Overview of sampling techniques

    sampling

    probability non-probability

    Simple random

    systematic

    Stratified random

    cluster

    Multi-

    stage

    quota snowball Conven-ience

    purposiveSelf-

    selection

    Extreme to typical case

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    Probability sampling

    Seeking a REPRESENTATIVE sample

    Select the sampling frame

    Decide on a suitable sample size Statistical inference and margin of error Main techniques:

    Simple random

    Systematic

    Stratified random

    Cluster

    Multi-stage

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    Non-probability sampling (or non-randomsampling)

    Quota sampling- seeks to represent the population as awhole and sample size reflects probability sampling.

    Purposive sampling -where you use your judgement

    Snowball sampling-technique used when it is difficult to gainaccess to individuals

    Convenience and Self- selection samplingtechniques- where sample size is ambiguous as there are no rules

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    Main decisions when using questionnaires

    Sample size

    Type of quest ions Wording o f intel l ig ib le and unamb iguous

    quest ions

    Impo rtance of pi lot test ing

    Instru ct ions and design o f quest ionnaire

    Any accom panying letter

    Method of distr ibut ion and return

    Tests fo r rel iabi l i ty and val idi ty

    Collat ion and analysis o f data

    Any act ion for non-response

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    Importance of pilot testing

    To avert problems in respondents answering thequestions and to ensure there will be no problems inrecording the data.

    To assess the validity of the questions asked

    And the likely reliability of the data

    To check that the coding system works

    Reassurance on the content validity. Ie the data answers

    the research questions/objective The pilot should involve a subset of the sample to be

    included. Minimum number 10 respondents

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    Methods of Distribution Self-administered

    Internet-mediated (Surveymonkey) etc

    Postal Delivery and collection

    Interviewer-administered Telephone

    Structured interview

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    Advantages DisadvantagesOn-line questionnaire Large geog area

    Easy to administer

    Can use internet tools

    Only include IT literate

    respondentsAvoid complex

    questions

    Low/moderate

    response rate

    Delivery and collection Similar advantages topostal

    Collection increases

    response rate

    Time consumingExpensive

    Postal Wide geog area

    Sample selection easyRespondents have own

    time

    Anonymity preserved

    Token incentives

    increase responses

    Low response rates

    Self selection can leadto bias

    Clarification of

    questions not provided

    Non-respondents need

    chasing

    Expensive

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    Deciding what data needs to be collected

    Questionnaire demands a precise request for data, and only one

    chance to receive the correct information For descriptive research, essential to understand theorganisations, countries and cultures in which the research isbeing undertaken

    For explanatory research to test a theory or theories, must beclear about the relationships

    Variable can be dependent

    or independent

    Or extraneous- ie it might also cause changes in dependentvariables

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    Eg Research question= To establish existing employees

    attitudes towards the introduction of a no-smoking

    policy in the workplace.

    Investigative questions Variables required Detail in which data

    measured

    How do employees feel about

    the introduction. (attitude)

    Attitude of employee as to their

    rights

    Feel.. No strong views to very

    strong views against

    Do employees wish to see a

    smoking room set aside for

    smokers?

    Attitude of employee to such a

    provision

    Feel.. From to very strongly

    that it should be provided to

    very strongly that it should not

    Do employeesviews differaccording to Age?

    Whether a smoker?

    Age of employee

    Smoker

    To nearest 5years 18-70

    Non-Smoker, smokes little,

    smokes lot>20 perday

    How representative are the

    responses?

    Age of employee

    Gender

    Job/Role

    (included above)

    Male/ Female

    Senior

    management,supervisory,other

    E l f di S d t l (2009) A t t

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    Example of coding: Saunders et al (2009) Accountants

    as sources of business advice for small firms:

    questionnaire administered by telephone from research byGooderham in Norway

    Variable Codes

    Degree to which a small firm uses its

    authorised accountant as business advisor

    Scale from 1 to 6

    1=not at all, 6=to a very large degree

    Long-term relationship with accountant 1=changed accountant within last 5 years

    2=have not changed accountant within last 5 years

    Perceived competence of accountant in

    statutory accounting services

    Scale from 1 to 6

    1=very limited competence 6=very high

    competence

    Firm size (No. of employees) 1=1employee,3=2-4 employees, 7=5-9

    employees, 15=10-20 employees

    Degree of interest in authorised accountants

    attempts to sell them advisory services

    Scale from 1 to 6

    1=very little interest 6=very large interest

    Upper hourly billing rate the firm is willing to

    pay for business advisory services

    1=do not know or under NKr 300,

    2= NKr300-450,3=NKr451-650,4=NKr651ormore

    Degree of competition Scale from 1 to 6

    1=negligible,6=very tough

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    Steps in the logic of the deductive method

    1/ Deducing a hypothesis ( a testable proposition

    between two or more events or concepts) from the

    theory. (H1,..H2)

    2/ Expressing the hypothesis in operational terms

    (indicate exactly how the variables are to be measured)

    Show how the variables relate.

    3/ Test the operational hypothesis (e.g. experiment)

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    Steps in the logic of the deductive method

    4/ Examine the specific outcome of the inquiry.

    a / Predicted outcome (from hypothesis)

    supports the theory

    b / Contrary outcome (to hypothesis)

    contradicts the theory,

    or fails to support the theory,

    or

    may be explained by poor research design.

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    5/ If necessary, modifying the theory

    in the light of its findings.Verify the revised theory by going

    back to stage 1/ and repeat the cycle.

    Steps in the logic of the deductive method

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    Deduction: testing theory

    If theory is true X will occur

    X does occur -

    theory supported

    X does not occur -theory challenged

    Test X

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    A hypo thesis s tates that there is a relat ionsh ip

    between two concepts and speci f ies the

    direct ion o f that relat ionsh ip.

    Age Gross annual

    income

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    Key terms explained

    The elements in the boxes are called concepts.

    The lines between the boxes are called relationships.

    Theories are composed of concepts linked by

    relationships.

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    Variables

    A positive sign shows a positive relationship, e.g.

    (hours o f stud y rises, exam grades rise)

    A negative sign shows a negative relationship, e.g.(Pr ice of houses rises, demand fal ls)

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    Variables

    A variable is a characteristic which has more than one

    category or value. e.g. Age

    The effect is called a dependent variable (Y);The assumed cause is called an independent

    variable (X)

    An intervening variable (Z) is the means by whichX affects Y..

    D d ti t ti thResearch approaches

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    Deduction: testing theory

    You needto be able to operationalise variables

    i.e. to make them measurable and quantifiable.

    e.g Professionalism product quality or Job satisfaction

    cannot be measured directly.

    Research approaches

    D d ti t ti th

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    Deduction: testing theory

    There can be more than one indicator or variable or value:

    CONCEPTS: Poverty

    INDICATORS: poor living conditions

    VARIABLES: provision of sanitary facilitiesVALUES: Numbers of people per bathroom, WC

    .

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    Example 1

    E l 2

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    Example 2

    Q tit ti D i

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    Quantitative Design

    Hypothesis Exogenous variable Endogenous variable

    H1a Productive tension Functional conflict

    H1b Productive tension Dysfunctional conflict

    H2a Unproductive Tension Functional conflict

    H2b Unproductive Tension Dysfunctional conflict

    H3 Productive tension Interorganizational

    performanceH4 Unproductive Tension Interorganizational

    performance

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    Testable ModelHypotheses

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    Standard quantitative procedures

    Before analysing the data, cleaning the data

    (e.g. outliers, missing data) Descriptive statistics (e.g. mean, distribution,

    standard deviation)

    T-Tests, correlation, regressions, strength of

    associations (R2)

    O i f i iti l l i

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    Overview of initial analysis

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    E l f t t

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    Example of outputs

    E l f t t

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    Example of outputs

    Example of Listeral- Quantitative Data Analysis

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    Example of Listeral Quantitative Data Analysis

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    The standardized direct relations between PT, UT and FC, DC, PER

    Examples of Quantitative Fit Statistics

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    Examples of Quantitative Fit Statistics

    Model Goodness of Fit Results

    The X2 p value is significant with X2 = 316.122 and df

    = 113. However, the X2/df ratio is 2.798, which is

    below 3:1 ration suggested by Carmines and McIver

    (1981) and (Schumacker and Lomax, 2004).

    Results

    65

    Parameter Estimate Lower Upper P

    FC

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    Summary of Quantitative Results

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    Hypothesis Relationship Result

    H1a PT FC Accepted

    H1b PT DC Insignificant

    H2a UT DC Rejected

    H2b UT FC Insignificant

    H3 PT PER Rejected

    H4 UT PER Accepted

    Additional Post hoc Analyses

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    Interaction between PT and UT: combined effect oftension types have significant impacts on functionalconflict (FC) (-.188, =.019, significant at p

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    Results

    Research objectives, theory and findings must

    be congruent?

    Findings overly descriptive?

    Findings overly narrow additional robust tests

    for different types of relationships?

    Results?

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    Results?

    Exercise

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    Exercise

    Sketch out your research design for datacollection.

    Are you exploring or examining?

    If you are examining, jot down the sources ofyour measures for your research

    What are you control measures?

    If you are exploring, jot down the boundary

    conditions of your research?

    Reflection Questions

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    Reflection Questions

    How will the proposed methodology achieveresearch objectives

    What other research methodologies might be

    employed?

    Why were these methodologies rejected?

    How do you go about assembling the data

    collected during your fieldwork?

    How to recognise any gaps in the datacollection?

    What is the overall object when carrying out data

    analysis?

    Reflection Questions

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    Reflection Questions

    How do you consider the practical andoperational aspects of gathering data for your

    dissertation and prepare an outline.

    How can you anticipate and plan for the possiblebarriers to the completion of your fieldwork?

    What do you do when co-operation is not

    forthcoming from key respondents?

    References

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    References

    Gill, J. and Johnson, P. (2010) Research Methods forManagers, London, Paul Chapman

    Collis, J and Hussey, R. (2009) Business Research a

    practical guide for undergraduates and postgraduate

    students, London, Macmillian Kahn, R. and Cannell, C. (1957) The dynamics of

    interviewing, New York, Wiley

    Saunders M. et al (2009) Research Methods for

    Business Students, Harlow, Prentice Hall Grant, A. M., & Wall, T. D. 2009. The neglected science

    and art of quasi-experimentation: Why-to, when-to, and

    how-to advice for organizational researchers.

    Organizational Research Methods, 12: 653-686.

    References

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    References

    Bell J (1999) Doing your research project (3rdEdn) Buckingham:Oxford UnivPress

    Bryman A and Bell E (2003) Business Research Methods New York:OxfordUniv Press

    Easterby-Smith M et al(2002) Management Research: An IntroductionLondon:Sage Publications

    Robson C.(2002) Real World Research (2nd Edn) Oxford:Blackwell

    Saunders M. et al (2009) Research Methods for Business Students, (Edn4) Harlow, Prentice Hall

    Sekaran V (2000) Research Methods for Business: A skills buildingapproach (3rd Edn) New York:Wiley

    Ticehurst GW and Veal AJ (2000) Business Research methods: amanagerial approach NSW: Pearson Education