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1 Prentice Hall, 2002 1 1--111-1

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2 Prentice Hall, 2002 1 1--221- 2

Chapter 1:Introduction to Management &

Organization

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3 Prentice Hall, 2002 1 1--331- 3

R eview of the Previous Lecturey Levels of Management

y Top managers - responsible fo r making o rganization - wide decisions and establishing the plans and goals that

affect the enti re organization, ex: CEO.y Middl e managers - all manage rs bet ween the fi rst-line

level and the top level of the o rganizationy manage the fi rst-line manage rs , ex: Project Manage r.

y

F irst- line managers - manage the work of non -manage rial individuals who a re directly involved withthe p roduction o r creation of the o rganization sproducts , ex: Supe r visors.

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4 Prentice Hall, 2002 1 1--441- 4

B usiness News?

KAR ACHI (October 16, 2010): Cotton prices touched the

all-time high mark on the local market on Friday on risingdemand and hovering uncertainties about the futuredeals with India, dealers said. The Karachi CottonAssociation (KCA) official spot rate was sharply higher byR s 100 to R s 7450, they said.B usiness R ecorder :Url http://www.brecorder.com/section/48:cotton-and-textiles.html

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5 Prentice Hall, 2002 1 1--55

Today s Learning ObjectivesToday s Learning Objectives

y Defining Manage r, Management andOrganization.

y What do the Manage r Do?y Three app roaches

y Hen ri Foyal s Management Functions.y Hen r y Mintzbe rg s Management Rolesy

Robert L. Katz s Managerial Skills

Prentice Hall, 2002 1 1--55

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M anagerM anagery Def in it ion: The person who works with an d throughother peop l e bycoor di nat ing work act ivi t ies in or d er to accomp lishorgan izat iona l goa l s. (Robins et. al.,Management (10th ed.)pg# 7


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Managementy Definition: Coordination and ove rsight of

the work activates of othe rs, so that thei ractivities a re completed efficiently andeffectively (Robinset. al., Management (10th ed.)pg# 7

y elements of definitiony E ff iciency - doing things righty getting the most output f rom the least amount of inputs

y conce rned with meansy E ffect iveness - doing the right thingsy completing activities so that o rganizational goals a re attained

y conce rned with ends


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Efficiency and Effectiveness in Management


Resourse Usage Goal Attainment

Management St rives f or:Lo w Resource Waste (high Efficiency)

High Goal Attainment (high Effectiveness)

Efficiently (Means) Effectiveness (Ends)

Low Waste High Attainment

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Management Functionsy The c l ass ica l funct iona l approach to see manager s job

y

P l ann ing - defining goals, establishing st rategies fo r achievingthose goals, and developing plans to integ rate and coo rdinateactivities

y O rgan izi ng - A rranging and st ructu ring work to accomplishORG. goalsy dete rmining what tasks a re to be done, who is to do them, ho w the

tasks a re to be g rouped, who reports to whom, and where decisions a remade

y Lea di ng Wo rking with and th rough people to accomplishORG. goalsy directing and motivating all involved pa rties and dealing withemployee behavio r issues

y C ontro lli ng - monito ring , compa ring then co rrecting workperformance


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10 Prentice Hall, 2002 1 1--1010

Management Roles

y I nterpersona l - involve people and duties that a receremonial and symbolic in natu re

y I nformat iona l - receiving, collecting, and

disseminating info rmationy Dec isiona l - revolve around making choices


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11 Prentice Hall, 2002 1 1--1111

Hennry Mintzberg

y Hen r M in tz er , r n in S ep t 2, 1939,y In t er na t io na lly r en ow ned a cadem ic and

au t or on u sine ss and managemen t.y r o f ess or o f M anagemen t St ud ies a t t e

F a cu l t y o f M anagemen t o f McGill U n i ers it y C anada


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12 Prentice Hall, 2002 1 1--1212

The Mint zberg s ro l e approach to see manager s job


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13 Prentice Hall, 2002 1 1--1313

Management Skills

y T ec n ica l - kno le e of and roficiency in a certain s ecialize d field

y Human - a ility t o work well wit ot e r eop le ot

ind ividu ally and in a roupy C on cep t ua l - a ility t o t ink and to con ceptualize

a ou t a st ract a nd comp lex situation s


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14 Prentice Hall, 2002 1 1--1414

SKILLS NEEDED ATD IFFERE NT MANAGEMENT LEVE LS


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15 Prentice Hall, 2002 1 1--1515

EX HIB IT 1.11: UNIVER SAL NEED FOR MANAGEMENT


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16 Prentice Hall, 2002 1 1--1616 Prentice Hall, 2002 1 1--1616

OrganizationOrganizationy Def in it ion: A d eliberate arrangement of peop l e

to accomp lish some spec i f ic purpose.y O rgan iz at iona l Characteristics :

y A di st inct ive purposey C ompose d of peop l ey Deliberate structure

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lec 2 mgmt ch 01

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