PurposePurpose

Your assessment for this module is a Your assessment for this module is a speaking and listening exercise. speaking and listening exercise.

Not only will you be assessed on how you Not only will you be assessed on how you speak BUT how you be listen too! speak BUT how you be listen too!

Learning to ListenLearning to Listen

LO: To understand how to be an active LO: To understand how to be an active listener and put skills into practice.listener and put skills into practice.

Learning to ListenLearning to Listen

Find a partner.Find a partner. Sit facing each other. Sit facing each other. Label yourself A and BLabel yourself A and B

Round OneRound One

As and Bs are to speak to each other at As and Bs are to speak to each other at the same time for 2 mins non-stop!the same time for 2 mins non-stop!

Try not to hesitate, go off the subject, or Try not to hesitate, go off the subject, or laugh!laugh!

Your subject is:Your subject is:

Debrief Round one: talking Debrief Round one: talking simultaneously.simultaneously.

How did you feel? How did you feel? How often does this occur in real life?How often does this occur in real life? When and where do you see people When and where do you see people

talking talking atat each other, rather than listening each other, rather than listening to to each other? each other?

Round TwoRound Two

As speak for two mins As speak for two mins Bs turn to stone! Bs turn to stone!

Show no movementShow no movement Do not respond, even with your eyesDo not respond, even with your eyes Look just past your partner’s faceLook just past your partner’s face

As your subject is:As your subject is:

Round Two debrief: Round Two debrief: No reactions. No reactions.

How did As feel?How did As feel? What did it make you want to do?What did it make you want to do? When might this happen in real life? When might this happen in real life?

Round ThreeRound Three

Bs speak for two mins. Bs speak for two mins. As must show subtle behaviour which As must show subtle behaviour which

shows they are not listening. shows they are not listening. Look at watchLook at watch Look aroundLook around YawnYawn InterruptInterrupt

Bs your subject is:Bs your subject is:

Round Three debrief: Rude Round Three debrief: Rude Behaviour.Behaviour.

How did Bs feel at not being heard? How did Bs feel at not being heard? What did Bs do about it? What did Bs do about it? When does this happen in real life?When does this happen in real life?

IntervalInterval

Based on what we have seen of poor Based on what we have seen of poor listening, what are the features of good listening, what are the features of good listening? listening? Make a list of 5 ways to be an active listenerMake a list of 5 ways to be an active listener

Examples of an activeExamples of an active listener listener

Maintain eye contactMaintain eye contact Respond nonverbally (nods, frowns, Respond nonverbally (nods, frowns,

smiles, quizzical looks etc)smiles, quizzical looks etc) Use grunts, yeps, ahas, and other verbals Use grunts, yeps, ahas, and other verbals

to signal continued attentionto signal continued attention At intervals you could sum up and feed At intervals you could sum up and feed

back what has been said. back what has been said.

Round FourRound Four

Practise Active Listening. Practise Active Listening. Longer. 3 mins each.Longer. 3 mins each. At end of your partner’s turn, sum up to At end of your partner’s turn, sum up to

them verbally what they have told you. them verbally what they have told you. Your are NOT allowed to make notes. Your are NOT allowed to make notes.

Your subject is:Your subject is:

Round Four debrief: Active listeningRound Four debrief: Active listening

Successes?Successes? Difficulties?Difficulties? When is it important to listen properly? When is it important to listen properly? Can you commit to making quality listening Can you commit to making quality listening

a feature of every lesson? a feature of every lesson?