learning services professional standards and ethos guidelines
TRANSCRIPT
Learning Services Professional Standards and Ethos Guidelines
Office Policy
Learning Service staff respect and consider their colleagues, and focus
upon creating a professional working environment.
Offices are often used for meetings with other staff or students and must also
reflect a professional image.
Meal breaks should be taken away from the office.
HR recommend at least 1/2 hour away from the desk.
Please ensure you eat your food during this time.
Hot food to be eaten in staff rooms, cafes or canteen areas
NOT in offices.
Only in exceptional circumstances should COLD food be eaten at desks, perhaps when taken as part of a working lunch but not at public service areas.
Staff should be extremely careful when carrying hot drinks and should minimise
carrying them around buildings. Hot drinks should not be carried from one
building to another. Tripping while carrying half a pint of hot liquid can have serious repercussions
Any personal work should be done in your own time .
Any materials used including printing/photocopying must be paid
for
All staff should be familiar with
and comply with the college’s acceptable use policy of telephones which can be
found at
http://193.62.8.237/polproc/personn -employee relations
In addition staff should never unplug or switch off the telephone
ringer
Please make sure you respond to e-mails in a timely and
professional manner
If you require to work undisturbed divert your calls to an agreed recipient
In shared offices if a telephone is ringing and the member of staff is
absent colleagues should answer the call and leave a message.
Telephones should not be left to ring.
All staff should be familiar with and comply with the college’s acceptable
use policy for use of the internet.http//193.62.8.237/bns/strapropoli/AUP.htm
In addition staff should only be browsing for personal use in their own
time.
Playing of games on any PC is not acceptable
Playing of radios, CDs etc. is not acceptable unless directly related
to work
When headphones should be worn
An exception would be the MediaTech repair workbench when
items are being tested
Keep social chatting to minimum
Keep social chatting to a minimum
Office Tidiness/Security
All staff should have a secure place for valuables and coat hooks
Work areas should be kept tidy.Boxes equipment etc. should not be
left on the floor.
In addition staff working between buildings should have access to a
secure locker and a convenient coat hook.
Care should be taken not to disclose door numbers to
non-Learning Services staff
Personal alarms should be available to all late night staff.
Out of hours working:All staff to comply with the College
policy
Staff must comply with security policies when staying late.
Smoking: All staff must comply with the College
policy. A copy of the policy can be found on the intranet at
http://193.62.8.237/polproc/personn/ -employee relations
Learning Services staff are also requested not smoke at front doors
of Learning Services buildings