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LEARNING FROM OUR EXPERIENCE: IMPLEMENTING INSTITUTIONAL ASSESSMENT OF STUDENT CRITICAL LIFE SKILLS MARIANNE GUIDOS AND JEANNE WILLIAMS Citizenship Communication Critical Thinking Problem-Solving Relationship Self-Management What are the basics? Who needs to be included? Who do we need to communicate with? What’s the best way to deliver the message? How will we deliver the data?

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LEARNING FROM OUR EXPERIENCE: IMPLEMENTING INSTITUTIONAL ASSESSMENT OF STUDENT CRITICAL

LIFE SKILLSMARIANNE GUIDOS AND JEANNE WILLIAMS

CitizenshipCommunicationCritical ThinkingProblem-Solving

RelationshipSelf-Management

What are the basics?

Who needs to be included?

Who do we need to communicate with?

What’s the best way to deliver the message?

How will we deliver the data?

A LITTLE BIT OF HISTORY ON THE CRITICAL LIFE SKILLS

Year 1 2011/12 AQIP Team – CLS went from 23 to 6

Year 2 2012/13 Developed common rubrics

Year 3 2013/14 Rubrics piloted

Year 4 2014/15 Professional Level Articulated Campus-wide integration of CLS Data collected!

Year 5 2015/16 On-going review of data collected 2 consecutive semesters of survey to

compare

Citizenship Skills Rubric

Demonstrate local and global awareness, social responsibility, and effective engagement with diverse populations.Not Acceptable Introductory/Novice Life/Acceptable Profession Ready

Local Engagement (e.g. Farm to Table movement, compost and recycling awareness)

Lacks interest and knowledge of ways to engage in the local community

Illustrates knowledge of local engagement opportunities and civic responsibility

Demonstrates locally in the community and is knowledgeable about civic, economic, and legal regulations

Participates locally in the community and applies knowledge regarding civic, economic, and legal regulations to their professional life

Global Awareness (Australian Shiraz versus California Syrah, Wisconsin Emu, Florida alligator)

Lacks knowledge of or interest in global interconnections

Demonstrates some knowledge of, or interest in, global interconnections

Aware of and understands global interconnections and commerce

Values global interconnections and utilizes and professes worldly benefits

Social Responsibility (Gavage, Certified Organics versus organics, Grass fed versus Grain)

Lacks knowledge of societal expectations and the impact of actions on the community

Some knowledge of societal expectations and the impact of actions on the community

Demonstrates knowledge of societal expectations and acts accordingly.

Actively works to enhance societal expectations and the quality and sustainability of life for others

Engagement with Diverse Populations (Kitchen Spanish, wealthy cooks versus poor)

Lacks ability or willingness to work with others who are from different backgrounds

Willing to work with others who are from different backgrounds

Demonstrates the ability to work effectively with others who are from different backgrounds

Reaches out to work with and assist others who are from a variety of backgrounds (e.g. farmer, wholesaler, societal statues, gender, religion and race)

OVERVIEWCLS Core

TeamInstitutional Research

Curriculum

Faculty

CurriculumInstructional Manager

Curriculum

Institutional Research

Curriculum

Plan for and conduct process improvement

Pull and format data from SIS

Manage surveyprocess

Respond to survey

Manage survey process

Assist in survey response

Resolve issues and close survey

Develop reports

Assist in survey response

CLS SURVEY AND DATA COLLECTION

WHAT’S MAKING IT WORK?CommunicationLots of communication between many individuals and groups

CLS Core Team

Institutional Research

Curriculum

Faculty

CurriculumInstructional Manager

Curriculum

Institutional Research

Curriculum

WHAT’S MAKING IT WORK?Communication

FacultyMake it easy for themMake it clear to themAsk for feedback

PROVIDE CLEAR INSTRUCTIONS

PROVIDE ASSISTANCE

PROVIDE ASSISTANCE

GIVE THEM OPPORTUNITIES TO PROVIDE ACCURATE DATA AND FEEDBACK

GIVE THEM OPPORTUNITIES TO PROVIDE ACCURATE DATA AND FEEDBACK

GIVE THEM OPPORTUNITIES TO PROVIDE ACCURATE DATA AND FEEDBACK

TEST, PILOT, AND TEST!

WHAT’S MAKING IT WORK?CommunicationLots of communication between many individuals and groups

FacultyMake it easy for themMake it clear to themAsk for feedback

Instructional ManagersUse their knowledge of programsAsk for feedback

COMMUNICATE POLICIES/PROCEDURES

There is no exception to the rule that every rule has an exception.”

James Thurber, American Author

ADAPT TO FIT DEPARTMENT NEEDS

ExamplesNursing – one instructor per courseSupport courses includedAdditional instructors included

INVOLVE MANAGERS IN SURVEY PROCESSConfirm who should and should not be included

INVOLVE MANAGERS IN SURVEY PROCESSNotify of non-respondents

WHAT’S MAKING IT WORK?CollaborationCurriculum and Assessment and Institutional ResearchShared processIdentify survey process problemsImplement improvementsDocument process. . . . . .

Curriculum and Assessment and Instructional ManagersResolve issues

Curriculum and Assessment and CLS CommitteeReview data Discuss findings, set policy

CLS DATA COLLECTION - RESULTS FROM SPRING 2015

WHAT’S MAKING IT WORK?PilotingStarted small

Implement changes as appropriate

May take more than one pilot phase

CLOSING THE LOOP

In small groups talk about your top barriers from your index cards and identify whether any of our learning experiences can help you in moving forward.