learning cultures on the fly_slides
TRANSCRIPT
3/10/2011
1
CQ AND LEARNING Nardon& Steers, 2008
The New Global Manager – Learning Cultures on the Fly
Focuses on managers utilizing 3 strategies to quickly prepare for
“global assignments”
1. Acquiring “cultural fluency” or culture shock
2. Developing global mindset
3. “Learning cultures on the fly”
CQ AND LEARNING Nardon & Steers, 2008
Learning Cultures on the Fly ‐Why is it important in today’s global environment?
Increasing intensity of cross‐cultural interactions
Greater diversityGreater diversity
Time sensitivity Formal cross‐cultural training less effective & practical
(Nardon & Steers, 2008)
This conundrum suggests global managers must learn cultures in action, that is, “learn cultures on the fly”
ELT – Individual LearningLearning through experience is a process of trial
& error in which we
• Perceive a mis/match;
• Reflect on it;
• Identify solutions;
Concrete Experience
Reflective Observation
Active Experimentation
Identify solutions;
• Initiate new behaviors.
Depending on the situation & our learning preferences,we may initiate our learning process at different points of the circular cycle.
For example, some have
‐ preference for conceptualization
‐ preference for observation
Abstract Conceptualization