learning and development at lsbu 2016–2017 development broc… · please contact the od team on...

Learning and Development at LSBU 2016–2017Adding Value, Feeling Valued

People andOrganisation

2 3Course Guide 2015/16Learning and Development at LSBU

ForewordWe can only achieve our ambitions for the University, our students and ourselves if we are equipped and skilled to offer our best.

Our Corporate Strategy 2015-2020 states that our focus is to create an environment which attracts and fosters the very best staff, and within which all staff feel their achievements are equally and fairly valued and rewarded, feel proud of their university and take appropriate responsibility for its development.

This brochure brings together the great range of development opportunities provided by colleagues across the University and external partners to enhance your skills and knowledge. It supports the Academic Framework and career pathways we have developed for Professional Functions and includes the mandatory courses you are required to attend to ensure compliance with our legal responsibilities.

We hope you take full advantage of this programme which will continue to evolve as new organisational learning and development needs are identified throughout the year.

We also hope that our commitment to your development demonstrates our ambition for you to feel you are both adding value and feeling valued by LSBU.

Dave Phoenix Vice Chancellor

Organisational DevelopmentThe Organisational Development team (OD team) works with internal colleagues and external expert providers to design, commission and deliver learning and development (L&D) programmes. The team is responsible for leading cross-organisational learning and employee engagement activities and embedding the Corporate Strategy, Behavioural Framework and Values.

The team provides direct support and expertise on areas such as;

• leadership & management development• employee engagement• change management and culture• digital/e-learning & collaboration methods• maximising team and individual performance• skills development, CPD and career pathways • facilitation, coaching and mentoring

The team also keeps LSBU up-to-date with current and emerging best practice across Higher Education Institutions, public and private sectors. If you would like further information please contact the OD team on [email protected] or 020 7815 6013.

If you would like to discuss OD at LSBU please contact Cheryl King-McDowall, Director of Organisational Development on [email protected] or 020 7815 6206.


Internal Training ProvidersHere are some of the teams that provide L&D internally. If you would like to work with the OD team to provide L&D opportunities to colleagues on your team’s area of expertise please contact the OD team on [email protected] or 020 7815 6013.

Academic Staff Development UnitThe Academic Staff Development Unit (ASDU) facilitate the development of Academics in all aspects of student teaching and the support of learning. You should discuss your development needs with your line manager and we can help in identifying opportunities that might suit you.

Our focus is to support staff with a substantial teaching commitment in gaining a formal teaching qualification and/or fellowship of the Higher Education Academy at a level appropriate to your role. We are here for all teaching staff whatever your experience.

In 2016/17 we will be supporting course development teams in understanding and implementing LSBU’s Learning Pathway, delivering the best possible experience for our students.

If you have any queries, please email Tom Hall, Acting Director of Academic Staff Development on [email protected] or 020 7815 8290.

For further information, please visit ASDU: www.lsbu.ac.uk/faculties-and-departments/professional-departments/academic-staff-development.

Student Support & EmploymentThe Student Support & Employment team offer comprehensive support and advice to students during their time at the University and after they graduate. The following provides an overview of the team’s work and a taste of the information sessions open to staff to learn more about our work during this academic year.

Understanding Graduate Destinations – Improving outcomes for our undergraduate students is a key corporate priority. The Employability Service conducts the annual Destinations of Leavers from Higher Education survey but success in the outcomes is dependent on colleagues from across the university playing their part. Come along to a lunchtime briefing session with our DLHE coordinator, Lorna Carsley, to get an insight into how the survey works, how the data is collected and how the results are interpreted. All staff, both academic and support, are welcome to attend.

Skills for today’s labour market – Employers tell us that in a world where so many people have strong technical qualifications, it’s the added extras that make the difference in recruitment. Our Employability Programme Manager, Nick Turk, will take you through the support on offer from the Employability Service both on courses and outside curriculum. The session will also allow you to make suggestions and any specific requests you might have for your students.

Managing placements safely – Work-based learning is crucial to success in the graduate labour market, but are you sure that you know all there is to know about keeping your students safe when they’re in the workplace? The Employability Service offers briefings on risk assessments, monitoring and everything you need to know to make sure you, your students and the university are protected.

Full details of dates will be confirmed in due course, but in the meantime, any queries can be directed to the Employability Service on [email protected] or 020 7815 6427.

School of Health & Social Care & TELAs part of the Technology Enhanced Learning Work stream a range of learning and teaching topics will be available. These will include drop-in clinics to support academic staff to improve their IT skills in their roles, Electronic Submission and Marking to help familiarise staff with the process and practice of setting up assignments and Turnitin to Moodle Clinic (Drop ins) where you can receive advice and support in the building of Moodle sites.

For more information about this year’s sessions on offer, please contact Keiron Spires on [email protected] or Sara Spiteri on [email protected].


University Research Enterprise and InnovationThe Research Enterprise and Innovation team (REI) provides a gateway for external organisations to access the University’s services, facilities and expertise. Internally REI provides research and enterprise support to staff, students and alumni. REI works with:

• Businesses, public sector and voluntary organisations - helping them to grow, innovate and improve performance by finding cost-effective solutions and connecting them with the right expertise at LSBU

• Academics – supporting the development and submission of research proposals, helping them to find funding and linking them with external organisations

• Students, Graduates and Alumni – driving and supporting them to be enterprising, supporting them to start-up businesses and connecting their growing businesses with our experts.

REI offer a wide range of development and support opportunities for our academic community. These enable the delivery of applied research, enterprise and innovation activities that link to teaching and learning and deliver economic, social and cultural benefits. In the coming months there will be an exciting suit of workshops such as; Bid/proposal writing, Finding new funding opportunities, Media training and embedding enterprise in the curriculum.

The 2015/16 offer aims to be innovative and inspiring and to find out more about our workshops and to book visit www.eventbrite.co.uk/o/8605807902.

Strategic Stakeholder EngagementThe Strategic Stakeholder Engagement Office supports the management of key external stakeholders across the University.

One such key stakeholder group is LSBU Alumni. The Alumni Relations team are on hand to support with:

• Reports and information on over 86,000 graduates: addresses, employment data, emails

• Student-facing alumni engagement: speed-networking/mentoring, career panel discussions, industry talks

• Setting up, cultivating and maintaining alumni networks: crucial links with employers for course revalidation, re-design or consultation.

The team is offering a new workshop that will support academics to further match the drive and determination of LSBU students with connections and support from within our alumni community.

For more information please contact Olivia Rainford on [email protected].

Library and Learning ResourcesThe Library and Learning Resources team provide a range of support and development opportunities for both staff and students. Information Advisers, based in both Havering and Perry Libraries, can offer support for the full range of library learning resources, as well as information literacy sessions, referencing support and guidance on conducting literature reviews. As well as offering a programme of workshops throughout the year, Information Advisers can also provide 1-1 support where required.

The Digital Skills Training Team, based in the Learning Resources Centre, has been supporting students to develop digital skills for a number of years. Staff are now invited to attend workshops alongside our students, to improve their digital competencies.


Course Catalogue

• Academic and Research Practice (p9–11)

• Computing and IT (p11–13)

• Health and Wellbeing (p13–15)

• Leadership and Management (p15–16)

• Mandatory Training (All Staff) (p16–17)

• Personal and Professional Effectiveness (p17–20)

• Student Support (p20–21)

Course Information

Academic and Researchpractice

Costing and pricing for your research proposal

AudienceAcademic Researchers and PI’s

Course informationIn order to cost and price your research proposal correctly it is important that there is an understanding of the difference between:• Cost and price• Direct and indirect costs• How to use Full Economic Costing (fEC)

Duration1 day

Embedding enterprise in the curriculum

AudienceAll staff with an interest in enterprise education

Course informationThis workshop supports staff in their understanding of enterprise education, creating an opportunity to share and develop their practice. It identifies enterprising behaviours and skills and helps staff to consider how to embed enterprise into teaching to support student success.

Duration2 hours

Enterprise/Research Approval process

AudienceAll staff engaged in research and enterprise

Course informationThe workshop sets out the formal research and enterprise income approval processes underpinning client and funder negotiations and contracting. It covers choosing the right system, the SharePoint systems used, individual responsibilities and where to get support.

Duration1 ½ hours

EU funds for Research, Enterprise and Knowledge Transfer

AudienceAcademics

Course informationThis workshop will help you understand the EU funding landscape, the different sources available and how to access funding for example, Horizon 2020: Research and Innovation Programme.

Duration1/2 day

Finding new funding opportunities using funding tools

AudienceResearch Support Staff. Researchers and PI’s

Course informationFunding opportunities at your finger tips has never been easier. Find out how to use a funding database to your best advantage maximising the funding potential that is out there.

Duration1/2 day

Media skills for researchers

AudienceAcademic researchers

Course informationThis course is tailored specifically for academics who wish to increase their media profile and improve the quality of their press, radio and TV interviews.Media training including introduction to what journalists want, working with the LSBU Press Office, practical interview exercises, and how to translate complex academic topics into news stories.

Duration1/2 day

Learning outcomeAfter this workshop you will know how the media works and how journalists decide what to cover; how

11Course Guide 2015/16Learning and Development at LSBU10

to work with the LSBU Press Office and how to attract media attention to your expertise.

Networking

AudienceAcademics

Course informationNetworking is a skill that some of us have and many of us don’t! This workshop will go some way to start you on your journey. You will learn skills such as how to plan and structure your approach as well as how to ‘work’ a room.

Duration1/2 day

New ideas: Developing innovations and findings from your research


Course informationThis workshop reviews the funding and support available to staff - including the LSBU Proof of Concept fund - to develop their inventions. It looks at the process by which ideas and findings from research can be developed into real-world applications.

Duration2 hours

NVIVO Introductory Course


Course informationThis workshop introduces the basics of using Nvivo for qualitative data analysis.

Duration2 x 1/2 day session

Learning outcomeBy the end of this course attendees will gain an appreciation of the principles of analysing qualitative data using Nvivo.

Presenting & Communicating to Business


Course informationThis workshop will equip you with knowledge and insights to enable you to present with ‘power’ and connect with your audience, developing credibility as a presenter utilising verbal and non-verbal communication skills.

Duration1 day

Research Data Management


Course informationIn this half-day workshop you will learn about LSBU’s approach to Research Data Management, its importance and the responsibilities that PI’s and Researchers have and the use of systems to support Research Data Management.

Duration1/2 day

Research Impact


Course informationAt the end of this workshop you will understand what is meant by:• Research impact• Why it is important• How research impact is measured

Duration1/2 day

Research Integrity/Ethics

AudienceAcademic Researchers and PI’s

Course informationThis workshop highlights the responsibilities researchers have in the delivery of their work. It provides an understanding of the LSBU’s Research ethics policy and its importance to the individual and LSBU.

Duration1/2 day

Learning outcomeFollowing this course you will have a clearer idea about research ethics and its importance.

Research at LSBU

AudienceEarly career researchers and academics new to LSBU

Course informationThe workshop sets out the LSBU support available to win external research funding. It covers submission systems, tips on applying, examples of projects at LSBU and the additional tools and support available from Central Research Support Services.

Duration1 ½ hours

SPSS 21 Introductory Course

AudienceAll staff

Course informationThis course is designed for academics and researchers who use SPSS for their work. It covers the creation and use of basic statistical tests.

Duration2 x 1/2 day session

Learning outcomeBy the end of the course participants will have a broad overview of how to use SPSS for data management and statistical analysis.

Successful bidding for research funding 2015

AudienceAcademics and Researchers

Course informationThis interactive workshop is aimed at LSBU researchers and academics intending to apply for external research funding over the coming year.

Duration2 days

Learning outcomeParticipants will understand the techniques and methods required to ensure their application is competitively ahead.

Supervising Masters Dissertations

AudienceAcademics

Course informationThe aim of this one-day workshop will be to discuss practice in the supervision of Masters Dissertations at LSBU to help you ensure that your supervisees have the best chance of success.

Duration1 day

Learning outcomeOn completion of this workshop you will be more familiar with the basic responsibilities of supervisors and be prepared for the major challenges raised by the dissertation, its supervision and examination.

Supervising PhD Research

AudienceAcademics

Course informationThe aim of this one-day workshop will be to discuss practice in research degree supervision at LSBU from induction through to viva.

Duration1 day

Learning outcomeOn completion of this workshop you will be familiar with the basic responsibilities of supervisors and be more prepared for any major challenges raised by doctoral study, its supervision and examination.

The Academic Consultant

AudienceAcademics interested to develop enterprise activities

Course informationThis workshop will give you the insights and skills to enable you to operate as a successful Academic Consultant.

Duration1 day

Learning outcomeAn understanding of consultancy and the project/consultancy cycle, and the careskills ‘toolbox’.

What is KTP?

AudienceAcademics

Course informationAn introductory workshop providing an overview of the Innovate UK funded Knowledge Transfer Partnership (KTP) Scheme and its benefits. Content covers how a KTP works, companies the university can do a KTP with, and the level of academic involvement.

Duration1 ½ hours


Writing a KTP proposal

AudienceAcademics and researchers

Course information1st half day – writing a KTP EOI.Understanding the company strategy. What do we want to achieve with the KTP? What is the knowledge gap? What are the deliverables?2nd half day – writing a KTP proposal. Project plan. Outputs and outcomes. The budget. Company finances. Work-plan

Duration2x 1/2 day sessions on same day

Computing and IT

Copyright update: working with Moodle

AudienceAcademics

Course informationThe aim of this workshop is to give people an understanding of how to stay copyright compliant when using Moodle.

Duration1 hour

Learning outcomeOn completing this workshop, you will understand how to work with different resources in Moodle, without breaching copyright law. You will also be able to locate images that are free to use under a Creative Commons license.

Creating Infographics

AudienceAcademics

Course informationThe aim of this workshop is to familiarise staff with some of the free infographic tools available.

Duration1 hour

Learning outcomeOn completing this workshop, you will have accessed some of the leading, free infographic tools and practiced creating an infographic.

Embedding TV programmes into Moodle using Box of Broadcasts

AudienceAcademics

Course informationThe aim of this workshop is to show how to embed TV programmes from Box of Broadcasts (BoB) into Moodle. BoB enables staff and students to choose and record any broadcast programme from 60+ TV and radio channels.

Duration1.5 hours

Learning outcomeOn completing this workshop, you will know how to search for content in BoB, create a clip and then embed a clip or TV programme into Moodle.

Finding articles using the discovery tool

AudienceAcademics

Course informationThe aim of this workshop is to introduce staff to the discovery tool. The discovery tool searches across almost all library resources and returns results from a range of media.

Learning outcomeOn completion of this workshop, you will understand what a discovery tool is, how to locate it and how to search it. You will also understand when it is appropriate to use it or seek an alternative.

Microsoft Office Suite – Open Learning

AudienceAll staff

Course informationTo provide one-to-one support for staff using Microsoft packages. Please see the Organisational Development Course webpage for date.

Moodle Open Learning Session

AudienceAcademics

Course informationIt will provide practical guidance on giving and receiving feedback along with an understanding of the positive role feedback can play in workplace situations.

DurationTue & Thur (1/2 day)

Online apps and tool: what’s new?

AudienceAcademics

Course informationWe’ve all heard of Twitter and Facebook, but have you heard of Periscope, Yik Yak, DuckDuckGo or Refme? The aim of this workshop is to give you a brief overview of the tools and apps that are gaining in popularity.

Duration1 hour

Learning outcomeOn completing this workshop, you will have an awareness of new apps/tools and how they might be used.

Reading Lists Online – update and Q & A

AudienceAcademics

Course informationThis workshop will give you the opportunity to ask any questions you have relating to Reading Lists Online, whether they be technical questions, or related to the structure of your list.

Duration1 hour

Learning outcomeOn completing this workshop, you should have will your specific queries

answered and be able to use the software.

Refme: the free referencing webite and app

AudienceAcademics

Course informationThe aim of this workshop is to introduce staff to a new referencing tool that can be used on any device and is gaining in popularity with students.

Duration1 hour

Learning outcomeOn completing this workshop you will have accessed Refme online and entered some references into your account. If appropriate, you may have tested the app on your phone.

Using Refworks to manage your references

AudienceAcademics

Course informationRefWorks – an online research management, writing and collaboration tool – is designed to help you easily gather, manage, store and share all types of information, as well as generate citations and bibliographies.This session will get you started with the basics of using Refworks.

Duration1 hour

Learning outcomeOn completing this workshop you will have created accessed Refworks and created a Refworks account. You will have begun to populate it with citations and generated a bibliography.

Health and Wellbeing

Building Your Resilience and Managing Stress

Audience All staff

Course informationThis interactive half-day workshop will introduce you to the essential elements of resilience and help you to apply them to your individual circumstances. We will explore a variety of activities and ways of thinking that are linked to greater resilience and help you to identify the ones likely to benefit you most.

Duration1/2 day

Learning outcomeAfter this workshop you will have a clear understanding of different aspects of resilience and what it means for you and gain practical tips and techniques for dealing constructively with challenging circumstances.

Control of Substances Hazardous to Health (COSHH)

Course information This course is mandatory for all those


involved in the use, handling, storage and/or disposal of substances hazardous to health, and also the supervisors of the aforementioned staff.

Duration 1/2 day (online)

Learning outcome Following the workshop participants will be able to define various types of hazardous substances, carry out basic risk assessments, implement control measures and know how to store and dispose of hazardous substances in a responsible manner.

Display Screen Equipment (DSE) Assessor Training

Audience Staff who want to become DSE Assessors

Course information This training is mandatory for persons who have been delegated the DSE Assessor’s role/duties or those who may have been given health and safety responsibilities. This training is also open to those who wish to become a DSE Assessor.

Duration 1 day

Learning outcome After completing this workshop participants will be able to; conduct risk assessments and particularly those associated with the use of DSE, implement control measures and advise on the safe use of computers, record and report on procress through OSHENS system.

Emergency Evacuation Chair Operator

Audience Staff who want to become evac chair operators (EVAC)

Course informationThis half-day course covers the use and physical operation of the Emergency Evacuation chairs.

Duration3.5 hours

Learning outcomeTrained EVAC chair operators will be able to operate the EVAC chair and assist EVAC chair users to evacuate during emergency.

Fire Warden Training

Audience Staff who want to become fire wardens

Course information This course is designed for those persons who have been nominated as Fire Wardens. It is designed to satisfy the training requirements of Regulatory Reform (Fire Safety) Order 2005. The training is specific to your building and is designed to provide participants with a greater awareness and understanding of fire and the dangers it poses.

Duration 1.5 hours

Learning outcome Following completion participants will have an awareness of the law and their responsibilities within the remit of their role, understand

the chemistry of fire and be able to identify the location and use of escapte routes and Fire Assembly points.

First Aid at Work Annual Update

Audience First aiders (qualified)

Course informationParticipants will be made aware of changes to first aid practices and will refresh their essential skills.

Duration1/2 day

Learning outcomeBring qualified first aiders up to date in respect of their first aid skills and knowledge.

First Aid at Work

Audience Staff who want to become first aiders

Course information This course is mandatory for those who wish to become a first aider at work. Please contact Jameelah Brinson [email protected].

Duration 3 days

Learning outcomes Those who complete this course successfully will obtain a HSE approved certificate and be qualified to operate as a First Aider in LSBU.

First Aid at Work Requalification

Audience First aiders (requalifiers)

Course information This course is mandatory for staff who completed the three day First Aid at Work course 3 years previously and wish to retain their certificate. The course will cover essential theoretical knowledge and practical first aid skills.

Duration 2 days

Learning outcome An up date of your knowledge and skills in order to carry out your First Aid duties at LSBU. Those who complete the course successfully will obtain a HSE approved certificate.

Health and Safety Incident Management System (OSHENS)

Audience First aiders (qualified)

Learning outcomeThis training introduces the Health and Safety Incident Management System to supervisory staff who will need to conduct investigation for health and safety accidents/incidents reported by their staff and record the findings and actions on the OSHENS system.

Duration1 hour

Learning outcomeLearners will be able to use the OSHENS system and ensure health

and safety incidents are dealt with and documented appropriately.

Health and Safety Management System (OSHENS) - DSE

Audience DSE Assessors

Learning outcomeThis training will introduce the Health and Safety Incident Management System to DSE Assessors and allow Assessors to complete the assessments they have done on the DSE Assessor course in the IT lab.

Duration1 hour

Learning outcomeLearners will be able to issue DSE assessment and record their comments and actions on the OSHENS system appropriately.

IOSH Managing Safely

Audience Staff based on role

Course information This 4-day course is designed to assist those charged with the co-ordination of day-to-day health and safety issues within Schools or Professional Service Groups. It is essential for all those who have, or are likely to have, this role to undergo this training.

Duration 4 days

Learning outcome To enable designated Health & Safety Managers to review their own departmental systems for safety, introducing new controls or implementing changes as appropriate to ensure safety in the workplace.

Manual Handling

Audience All staff

Course informationThis Manual Handling workshop is aimed at those who carry out manual handling activities at work and introduces participants to the hazards of manual handling, the risks involved and controls available and what to expect from a manual handling assessment.

Duration3 hours

Learning outcomeDelegates will understand what constitutes manual handling, potential causes of injuries and techniques to avoid injury.

Stress Management for Managers – how to prevent and reduce stress in the workplace

Audience Managers

Course informationThe aim of this half-day workshop is to give managers the confidence, understanding, knowledge and practical tools to help prevent organisational stress, as well as


assess and deal with (potentially) stressful working conditions and staff affected by stress.

Duration1 day

Learning outcomeBy the end of the workshop, managers will have a better understanding and knowledge of the definition of stress, the difference between stress and pressure. The signs and causes of stress (organisational and personal) and legislative requirements and key legal issues.

Leadership andManagement

CMI Management Programme

Course informationProvide an accredited professional development program for supervisors and first line managers who have operational responsibility for a defined area of activity. This program gives junior managers the communication and motivational skills to help improve operational efficiency and supports their ability to role model the EPIIC values that underpin LSBU’s approach to all we do.

Duration6 x 1 day module - accredited programme

Learning outcomeAt the end of the program supervisors/manager will understand the role of an effective manager, and

be able to develop and use a personal development plan to manage their on-going learning & development.

Giving and Receiving Feedback - For Managers

Course informationProvide managers with guidance on the practical application of a clear model for giving and receiving feedback along with an understanding of the positive role feedback can play in the workplace.

Duration1/2 day

Learning outcomeThe course will enable participants to identify the benefits of giving and receiving feedback for them and their staff.

New Managers Welcome

Course informationThis day warmly welcomes new and newly promoted managers to the University and provides an overview of your responsibilities for managing people, strategy and resources. It will also be an opportunity to meet colleagues in different faculties and departments to share experiences and build a network of peer support.

Duration1/2 day + lunch

Learning outcomeBy the end of this day you will have met key members of staff; understand your role and responsibilities for delivering our

corporate plan and local delivery plans and take away a list of the things you need to remember as a new manager.

Mandatory Training

Appraiser Development Workshop

Audience Managers

Course informationThe Appraisal is when the whole of the past year is summarised, and the setting of the Work Plan reveals the thread between the aims of the university and each individual staff member. Setting SMART objectives provides everyone with clear aims and clarifies the expectations of both staff and line managers. These also enable effective review and planning. In this Appraiser Development workshop, you will learn how to set SMART objectives, progress criteria, and to identify possible learning needs for your staff.

Duration1/2 day

Learning outcomeBy the end of the workshop, participants will be able to describe how appraisal enhances individual and organisational performance, and leads to a positive and motivating experience for appraisee.

Data Protection & FOI

Audience All staff

Course information This mandatory training is to ensure that all attendees are aware of the requirements of the Data Protection and Freedom of Information Acts, how they affect their work, when and where to seek assistance, and the implications of non-compliance.

Duration1.5 hours

Learning outcomeParticipants will understand how the legislation affects their role and how their activities are affected by the legislation- be able to consider the data

protection implications of projects and integrate these considerations into project planning

- be better able to assist colleagues responsible for answering information requests

- know who to contact for assistance

Equality, Diversity and Inclusion (EDI)

Audience All staff

Course information The course aims to give participants a clear understanding of what the Single Equality Act requires and how to implement these requirements in practical work situations at LSBU.

Duration 2 hours

Learning outcome For participants to understand how EDI requirements apply to themselves as employees and their role at LSBU.

Managing and Enhancing Team Performance

Audience Managers

Course informationThis workshop is to support newly appointed managers in understanding the benefits of using HR procedures to enhance performance.

Duration1/2 day

Learning outcomeThe course will help you to clarify your role in managing performance. Know where to obtain support if you need to use formal procedures, whilst being consistent in using LSBU’s behavioural framework.

Mandatory Health and Safety Training – Non-Manager

Audience All staff (non-managers)

Course informationThe aim is to help staff members to understand their health and safety responsibilities according to the University’s Health and Safety Policy and the support available for staff.

Duration2 hours

Learning outcomeParticipants will have a greater understanding of their health and safety responsibilities and the support available in the University.

Mandatory Health and Safety Training

Audience Managers

Course informationThis mandatory training course is to equip managerial staff to fulfill their health and safety responsibilities according to the Health and Safety Policy.

Duration2 hours

Learning outcomeAfter attending this training, managerial staff will have a greater understanding of their health and safety responsibilities and the support available in the University.

Recruitment and Selection Refresher

Audience Managers

Course informationThis one day workshop takes delegates through the full selection process with an emphasis on supporting the University’s commitment to Equality and Diversity. It provides an update on the revised procedures and opportunity for discussion and practice.

Duration1/2 dayLearning outcomeLearn how to apply the LSBU’S R&S procedure; how to shortlist, conduct interviews and use evidence gained to identify the most suitable person for the job.


Recruitment and Selection Skills

Audience Managers

Course informationThis workshop takes delegates through the full selection process with an emphasis on supporting the University’s commitment to Equality and Diversity. It provides an update on the revised R&S procedures and opportunity for discussion and practice. Duration1 dayLearning outcomeUnderstand and be able to apply LSBU’s Equality Diversity and Inclusion policy, and Recruitment and Selection Procodures.

Personal & ProfessionalEffectiveness

Appraisee Development Workshop

Audience All staff

Learning outcomeThe Appraisal is when the wholeof the past year is summarised, and the setting of the Work Plan reveals the thread between the aims of the university and each individual staff member. Setting SMART objectives provides everyone with clear aims and clarifies the expectations of both staff and line managers. These also enable effective review and planning. In this Appraisee Development workshop, you will learn how to set SMART objectives, progress criteria,

and to identify possible learning needs.

Duration1/2 day

Learning outcomeBy the end of this workshop, participants will be able to explain how appraisal enhances individual and organisational performance, clarify your role in the LSBU appraisal process and plan actions necessary to make the appraisal process dynamic.

Clarity & Impact Workshop

Audience All staff

Course informationImagine doing documents that have clarity and impact, that people praise and envy, which wins new business or impress the Board. Imagine the impact on the rest of your working life.Imagine no more. Transform your work, from notes and reports to KPI packs and slides, by sorting out the Five Bits that appear in most documents: bullets, tables, graphs, words and design.

Duration1 day

Learning outcomeFollowing this course you receive essential, insightful tips and innovated ways to improve your written communication.

Communication Essentials

Audience All staff

Course informationHelping participants to understand their own communication style and the impact they have on others. The focus is on the individual and how they communicate with others.

Duration1/2 day

Learning outcomeBy the end of the course you will understand the key criteria to effective communication, how to ask powerful questions and understand the power of active listening. Plus analyse own behavioural style and appreciate how to adapt to match others more effectively.

CV Workshop (Marketing yourself on Paper)

Audience All staff

Course informationThis will cover the ways in which you can highlight your experience and your skillset using a number of seemingly small but impactful changes. It will also cover the importance of personalisation and how your CV can be successfully adapted to suit a range of different industries.

Duration1/2 day

Learning outcomeBy the end of this workshop you will have a solid model to help you to create an effective and impactful CV and be able articulate your skills and knowledge to match any vacancy.

Giving and Receiving Feedback - for Staff

Audience All staff

Course informationThis workshop will help to demonstrate how giving and receiving feedback fits into our everyday working lives, leading to improved service delivery and individual development.

Duration1/2 day

Learning outcomeBy the end of the session participants will be able to identify the benefits of giving and receiving feedback, confidently give and receive feedback effectively in order to maximise performance.

Having Constructive Conversations

Audience All staff

Course informationAn opportunity to explore the steps necessary to engage with others in an open, honest and constructive way. Improving relationships and performance management techniques including positive and corrective feedback.

Duration1/2 day

Learning outcomeBy the end of the workshop, participants will understand the impact of emotions on communication and the four step approach to corrective feedback and practice.

How to Make Good Decisions about your Career Path (non-academic)

Audience All staff (non-academic)

Course informationThis half-day interactive workshop will help you to look ahead and gain an insight into the realities of roles inside and outside higher education.

Duration1/2 day

Learning outcomeFollowing the workshop it will give you the opportunity to think in-depth about the career paths that might be most suitable to you and to take more control of your career direction.

Interview Skills

Audience All staff

Course informationThis workshop will provide you with the tools and confidence to master competency-based interview questions. It will explore the structure and purpose of

competency-based interviews. It will address ways to ‘show off’ your skills, qualifications and experiences within the structure of the interview. It will explore the commonly-asked questions and how best to answer them, including motivation questions.

Duration1/2 day

Learning outcomeAn understanding of the structure and purpose of competency-based interviews and how to approach them and an understanding of how and what to prepare for your interview.

Keeping Cool Under Pressure

Audience All staff

Course informationThis is a highly successful, well-established workshop, which gives participants the knowledge, insights and practical tools to understand and manage more effectively their own potential, or actual stress.

Duration1 day

Learning outcomeHaving done the course you will be equipped to recognise signs of stress in yourself and others, use relaxation tips to control the ‘fight or flight’ syndrome, as well as respond rather than react in situations, and have powerful cognitive techniques to change your perspective on life and work.


LinkedIn : Advanced Practical Session for Academics

Audience Academics

Course informationThis practical session will cover:• How to use it for your professional

reputation.• Building the brand of your course

and school.• Supporting students (group

management and discussion forum).

Duration2 hours

Learning outcomeHaving attended the session, you will have a clearer sense of how to use Linkedin in your professional work and ways to support students.

Linkedin Practical Session (Basic)

Audience All staff

Course informationThis hands-on workshop aims to provide guidance to attendees to create and build a LinkedIn profile, providing them with a clear understanding of next steps for building their network, gathering and sharing information.

Duration2 hours

Learning outcomeA clearer understanding of using the site and the importance of LinkedIn.

Making Meetings Work

Audience All staff

Course informationThe workshop will explore the key aspects of running and contributing to effective meetings, providing participants with the key principles of meeting preparation, running meetings and follow up actions and evaluation.

Duration1/2 day

Learning outcomeAs a result of this training you will understand the key principles of meeting planning, and be able to:• Set effective agendas• Agree roles and responsibilities• Encourage contributions• Evaluate the effectiveness of the

meeting• Follow actions• Obtain feedback from those

involved as a business tool.

Maximising Personal Power

Audience All staff

Course informationHelping participants to maximize their own personal power, being able to identify the various forms of power being used in communications and use techniques to achieve personal objectives whilst respecting others view points.

Duration1/2 day

Learning outcomeBy the end of the course delegates will understand the barriers to engaging their own personal power. The key criteria techniques to maximize their own personal power and take responsibility and how to apply tools and learning from the field of sports coaching.

Presentation Skills

Audience All staff

Course informationThis workshop will enable you to present with confidence and professionalism – whatever the purpose. The aim of this workshop is to help participants understand the dos and don’ts for preparing for presentations and the pitfalls to avoid, to also guide the delegates on how to deliver powerful presentations, developing their confidence, style and technique.

Duration1 and a half days

Learning outcomeOn completion of the course you will be able to build presentations that create maximum impact, Use your voice to greater effect, recognise and transform problem areas and handle your audience with confidence.

Road Test your CV and Application Form

Audience All staff

Course informationThis follow on workshop ‘Road test your CV and application form’ is for staff who have previously attended the Marketing Yourself on Paper - CV Workshop.

Duration1/2 day

Learning outcomeAfter attending this workshop, you should be able to review and update your CV and application form and use the feedback from the workshop to address areas for improvement.

Successfully Navigating Change

Audience All staff

Course informationThe session will explore the attitudes and behaviours that increase your chances of successfully navigating uncertain and ambiguous situations and decrease your likelihood of falling victim to change.

Duration1/2 day

The use of mindfulness in times of uncertainty

Audience All staffCourse informationThis is a largely experiential workshop that will allow participants to experience some of the basic mindfulness meditation practices and to learn how these can be helpful during times of uncertainty.

Duration1/2 day

Third Phase Planning – Opportunity and Choice

Audience All staff

Course informationThis one-day workshop is for those who are considering retiring within the next 5 years or so, and who are planning what to do when they retire.

Duration1 day

Learning outcomeHaving completed the workshop you will have covered issues, explored and addressed main aspects of this major part of life change and reviewed potential lifestyle.

Understanding Change and YOU

Audience All staff

Course informationParticipants will learn how change in the work environment impacts individuals and our response to it; gaining skills and insights for a resilient approach.Duration1/2 day

Learning outcomeAt the end of this half-day workshop participants will be able to identify the stages of a change process, demonstrate understanding of a

resilient approach to coping with change and have some ideas how to manage personal tensions and workload pressures during organisational change.

Welcome to the University Conference

Audience All staff

Course informationThis half-day event will welcome new staff and provide an introduction to the University, including our vision for the future. It will also be an opportunity to meet other new staff from different schools and departments to share experiences and build a network of peer support, connecting also with longer-serving members of staff.

Duration1/2 day + lunch

Learning outcomeBy the end of this event, participants will have had a chance to meet the VC, HOD, and network with other new colleagues, as well as hear about LSBU’s commitment to your development.

Supporting Students

Dealing with Difficult Behaviour – General

Audience All staff


Course informationThis workshop will help participants to confidently and assertively deal with behaviour they perceive as difficult.Duration1 day

Learning outcomeFollowing this workshop you will be more confident in dealing with difficult behaviours; have practiced strategies for diffusing conflict at an early stage, tips and techniques to keep calm and know when to say “no” and offer an alternative option or solution when needed.

Introduction to Wellbeing Services

Audience All staff

Course informationFor participants to understand the role of the Disability and Dyslexia Support and Mental Health and Wellbeing teams and the support that is available to students. Know the legal context for support and understand their responsibility for supporting students plus being aware of local procedures.

Duration2 hours

Learning outcomeUnderstand the role of both MHWB and DDS teams; the remit of the teams’ work and their limitations; and when staff should refer or signpost students to these teams: be aware of the legal context of disability support: understand their responsibility for supporting

students with disabilities: be aware of local procedures.

LSBU Alumni: New Thinking, Lasting Connections, Real Opportunities

Audience Academic

Learning outcomeDiscover new ways to match the drive and determination of LSBU students with the connections and support found within our alumni community.

Duration2 hours

Learning outcomeParticipants will discover what support is available for increasing alumni involvement, how to choose the right events and opportunities and effective ways to stay in touch with former students. There will also be the opportunity to share new ideas for alumni involvement at LSBU.

Supporting Students with Dyslexia

Audience All staff

Course informationFor participants to: understand the impact of dyslexia on students at LSBU: know the range of support that the university offers and the procedures which underpin this: consider how they can support students with dyslexia.

Duration1.5 hours

Learning outcomeParticipants will: understand the impact of dyslexia on students in Higher Education: know the range of support that the university offers and the procedures which underpin this: have considered how they can support students with dyslexia

Supporting Students with Social Communication difficulties

Audience All staff

Learning outcomeThis training aims to give you a greater understanding of Autism Spectrum Disorder (ASD) and how it can affect students at University. We will highlight the support that students with ASD may require in order to reach their academic potential and offer practical strategies on how to communicate more effectively with students on the Autism Spectrum.

Duration2 hours

Learning outcomeLearn how to communicate more effectively with students with ASD.Planning what to do when they retire.

Access to these L&D opportunities is at a cost to LSBU and is therefore a valuable resource so please make every effort to attend all the sessions you book. In line with our value of Professionalism please can we ask that you arrive in good time and are able to commit to the entire workshop.

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