lean pocket guide
TRANSCRIPT
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The purpose of the
lean pocket guide is
to get everybody
familiarize with the
concept of Lean
Manufacturing
Lean Pocket Guide
2010
Larsen & Toubro
Heavy Engineering Division
Powai
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you are 32 Pages awayfrom the Leaner Production
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ContentsWhat lean exactly is and how it relates to
WMS...............................................................5
Leadership commitment .6
What lean is, what lean is not...9
Value added vs. Non Value added.....10
Facts about Lean concept.....11
Lean manufacturing tools.12
Why lean is important to L&T? .....................13
7 Types of wastes....14
Concept of Pull system ...19
Standardization ...20
Tag System 22
FMEA...23
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What is poka yoke? ....24
JIT ....26
SMED ..28
Best Practices ...30
Work place organization....31
Result of lean implementation....32
Glossary .......33
Notes .....34
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What lean exactly is and how it
relates to WMS
Lean has a system that only works on things
that add value to the final product. The
objective of lean is to concentrate all the
resources, money, and time to the operations
that add value to the final product. This is
achieved through the elimination of all the
wastes that exists in the system in the form of
motion wastage, overwork, inventory,
unnecessary movement of material, waste of
correction, overproduction, waiting time and so
on.
Lean uses several tools that identify and
continually eliminate all above mentioned
wastes. It achieves the final goal of having
system that only focuses its resources on the
Value.
Lean methodology applied to the activities on
the critical chain will significantly improve the
throughput.
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Leadership commitment
Lean manufacturing is a top down approach.
The one thing that is of utmost importance to
the successful implementation of lean is the
commitment from the top management and
highly motivated and dedicated workforce.
After implementation of basic lean tools suchas 5S, visual control, standardization;
employees starts to see noticeable improvement
on the shop floor. This certainly acts as huge
motivating factor. Till this stage if management
succeeds in keeping employees momentum up
to the mark, company will certainly see evident
results. After people starts seeing the
advantages they are getting from the
philosophy, they will own the concept and will
get self motivated to try out lean activities with
perfection.
Management and Lean manufacturing team
have a vital role to play. Working closely with
workmen, educating them about the relevant
activities as well as conducting team meetings
to discuss the happenings will prove valuable
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in keeping everybodys curiosity towards the
lean work methods.
Any problem whether it is big or small must be
reported. If an employee doesnt report a defect
for any reason, this will act against the concept
of lean manufacturing since it amounts to
hiding the defect rather than making it visible.
Undertaking a lean manufacturing project for
just for the sake of doing it will result into
waste of efforts and money & therefore against
lean manufacturing principles.
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The most dangerous kind of waste is the
waste we do not recognize.
~ Shigeo Shingo
There are three kinds of leaders:
Those that tell you what to do.
Those that allow you to do what you
want.
Lean leaders that come down to the
work and help you figure it out.
~ John Shook
Waste is a tax on the whole people.
~Albert W. Atwood
Lean is not a program, it is a total
strategy.
~ Alex Miller
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Lean is
A manufacturing philosophy
A strategy that eliminates non value
added activities
A process of continuous improvement
A focus on value added expenditure
from a customers viewpoint
Complimentary to TQM and Six Sigma
Lean is NOT
A program of the month
A destination
A corporate fashion statement
A tool to eliminate people
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Value added vs. Non Value added
Lean manufacturing is determined to reduce
the area which is marked in red in the above
figure (ie- Non value added Time) thereby
eliminating the waste.
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Facts about Lean manufacturing
concept
It doesnt require Huge financial backup
Needs appreciable support from the top
management (This is of prime importance!)
Lean management concept can be applied
to anything. Lean management can be
applied to service industry, manufacturing
industry, hospital administration, military
applications, educational and financialinstitutions and the list is unending.
The above point can be further elaborated
by Lean X notation. We can practically put
anything instead of X in above notation.
(For e.g. Lean office, lean bank, lean school,
lean hospital, lean factory, lean supply
chain, lean manufacturing, lean processes
and so on.)
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Lean Manufacturing Tools
On e p i e c e
f l o w
Value stream mapping
Cellular layoutQuality circles
ABC Visual control
TPMTPMTPMTPM TOCTOCTOCTOCCAUSE AND EFFECT DIAGRAMS
Multi-process handling
5WHY Kanban
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Why Lean is important? To prevent production delays
To solve the difficulty in meeting
deadlines
To do more with less resources
To reduce overburden of work
To reduce inventory
To maintain its competitive position inglobal market
To improve cost-quality-delivery
performance
To make the system easy and flexible
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7Types of WastesLean Manufacturing is a work management concept
that emphasizes on eliminating wastes in the system.
There are 7 types of wastes which are identified in the
production system. These are as follows popularly
known as COMMWIP:
1. Waste of Correction: Its a waste associated withcorrecting any defects which are produced at the
first place.
2. Waste ofOverproduction: Its the waste associatedwith producing more than what the customer has
asked for at that time.3. Waste ofMotion: Its the waste associated with the
motion/actions of workman that does not add any
value to the product.
4. Waste ofMovement: Its the waste associated withunnecessary movement of machine, raw material
etc.5. Waste of Waiting: Its the waste associated with
waiting
6. Waste of Inventory: it is the waste associated withholding of unnecessary raw materials, work in
process (WIP), finished goods.
7. Waste of Processing: this is the waste associatedwith the processes that add no value to the
product.
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Waste of transportation waste of waiting
Waste of inventory waste of processing(over processing)
Waste of overproduction Waste of motion
Waste of correction
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A bad system will beat a good person every
time.
~W. Edwards Deming
Continuous improvement is not about the things
you do well - that's work. Continuous
improvement is about removing the things that
get in the way of your work. The headaches,
the things that slow you down, thats what
continuous improvement is all about.
~ Bruce Hamilton
All we are doing is looking at the time line,from the moment the customer gives us an
order to the point when we collect the cash.
And we are reducing the time line by reducing
the non-value adding wastes.
~ Taiichi Ohno
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Tool Objective
5-S Workplace Management Tool
Visual control Communication & sharingValue streammapping
Waste identification
Standardization Identify and eliminatesources of waste in theprocess,Continuous improvement
(Standardized work)FMEA Continuous improvement
Poka yoke Error proofing / Foolproofing
Theory ofconstraints
(TOC)
Finite capacity scheduler
Cellularmanufacturing
Reduction in Waste ofunnecessary movement, onepiece flow
Load leveling(Heijunka)
Eliminate sources of waste inthe process,Improvement in the Flow
JIT Reduction in inventory,improvement in the flow ofthe system
SMED Reduction in setup time
Kanban Reduction in inventory,improvement in the flow of
the systemKaizen Continuous improvement
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All the tools mentioned on the previous page
collectively reduce wastes out of the system.
These tools have lot of dependency on each
other.
Following pages cover brief introduction of
various lean tools:
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Pull system
A product undergoes series of operations for its completion.
Every process in the company acts as a supplier to itssubsequent process whereas it acts as a customer to its
previous process.
Every supplier process supplies the required components
(raw materials, partially completed job) to its customer
process as and when they are needed. Operator will start
working towards providing resources to the customer
process only if its customer process signals him/her to do
so. This way, product flows through a series of processes
towards its completion. No inventory is maintained while
operating a PULL system. Customer process pulls
resources from supplier process and initiates value
addition tasks. Whether the system has transformed to pullsystem or not is one of the success measures of lean
manufacturing.
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Standardization
Standardization is nothing but doing work in a
best possible way and exactly the same way everytime. Lean efforts start with implementation of 5-Sand visual control techniques. After which the plantlooks clean, neat. Good housekeeping activities areperformed and clutter is minimized. This phase oflean costs almost no money. But in order to makeother tools workable on the shop floor, sustainmentof this disciplined system is much needed. And it isjust a matter of keeping it up to the speed. This iswhere the standardization of lean manufacturing willcome into effect.
Here the processes are defined and standard of each
process is established. Even though workman isworking on different jobs, the processes which arecommon between the jobs such as welding, platecutting, stamping and so on should have samestandard and should be performed in an exact wayas defined by the standard.
After designing standard processes with the help ofworkmen, supervisors and the employees which areassociated with it, constantly raising companysstandards is also an important task to perform.Continuously benchmarking the processes withindustry leaders or with world class organizations
will maintain the edge over others.
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Tell me and I will forget, show me and I mayremember, involve me and Ill understand.
~Chinese Proverb
Implementing Lean concepts and principles is not
a technological issue, it is primarily a
management and human resource issue.
~Kenneth E. Kirby
Many people think that Lean is about cutting
heads, reducing the work force or cutting
inventory. Lean is really a growth strategy. It is
about gaining market share and being prepared to
enter in or create new markets.
~ Ernie Smith
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Tag System
A tag system is the way to identify any unknown jobs,materials or components which are lying on the shop floor.
If a material, partially completed job or any miscellaneouscomponent is identified on the shop floor, a workman canput up an attention tag on it. This will capture supervisorsattention and an appropriate action will be taken.
The intension of putting the attention tag is to grabsupervisors attention to the fact that there is an objectlying around which has no place. This may mean that ithas been put there because of some mistake and somebodywill be looking for it somewhere else. (This system is inaccordance with 5S saying everything should have a placeand everything should be in its place)
For the shop floor to be Lean everything must have a placeor a designated area so, that nobody has to waste time tofind out where the things are. Red Attention tag sendsinformation of urgency. This eventually helps in makingsystem flawless.
If a supervisor is able to identify what the miscellaneous
component is and where should it go, he can mention theinformation on the red tag and contact the concernedperson immediately.
Less amount of red tags on the shop floor means that thesystem is improving. Zero red tag on the shop floor signifiesimproved system!!!
Attention Tag!!!
Information about the item:
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FMEA (Failure Mode Effect Analysis)
FMEA is a tool for analysis of potential
failure modes that may arise in the system
or a product
It helps us anticipating the failure modes
and their impact before they go to the
customer.
It helps company to keep goodwill of the
customer as the flaws get exposed at the
early stage of product development and
never reaches the customer.
Above table represents Filure mode analysis ofcasting operation. In how many ways a casting
operation can be failed or performed incorrectly is
found out, its effect and causes are analysed and the
coorective action (solution) is proposed.
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What is poka yoke?
Poka yoke is a fool proofing system. It is any device
or a mechanism that either prevents a mistake from
being made or ensures that the mistakes dont get
translated into errors that the customer see or
experience. The goal of the poka yoke is both
prevention and detection of defects.
Examples of application of poka yoke device:
1) A fuse is an everyday example of a poka yoke
device. A fuse is an over current responsive safety
device used to protect an electrical circuit from the
effects of excessive current. It is placed in series with
the electrical circuit it is intended to protect. Itsessential component is a strip of metal that will melt
when the electric current in the circuit exceeds the
fuse's rated value. The element (link) in the fuse
melts and opens the circuit.
New fuse (Left) destroyed strip (right)
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Poka Yoke Contd
2) Another example of poka yoke is a manhole cover.
Manhole cover is always kept round in shape. If
manhole would have been of any other shape thanround (square, rectangular etc), it was possible to
drop it accidentally while opening it. Square or other
shaped manhole can be easily fall through the
diagonal dimension.
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JIT
Just in time is a strategy that focuses on reducing
both in process inventory as well as inventory of rawmaterial. This methodology is also called as ToyotaProduction System. This was developed andpioneered by Toyota Motor Company.
The system relies on another tool of lean which isKanban card system. These two tools collectively try
to minimize inventory on the shop floor. Kanbancards tell the workman about which part in whatquantity and when is needed for certain workstation. As a result of this, every workman on theshop floor gets raw materials and/or partiallymanufactured componentjust before the time whenthe requirement of materials arises. On the otherhand workman does not have to wait until thematerials reach the workstation. This also promotesone piece product flow.
The system starts its transformation from pushprocess to pull process.
The tool has an exceptional ability to reduce WIP(work in process inventory). Eventually success ofJIT results in monetary savings and better flow ofproduct throughout the shop floor. Inventoryreduction indirectly causes other costs such asinsurance costs, maintenance costs, and inspection
costs to go down.
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Are you too busy for improvement? Frequently,I am rebuffed by people who say they are too
busy and have no time for such activities. I
make it a point to respond by telling people,
look, youll stop being busy either when you die
or when the company goes bankrupt.
~ Shigeo Shingo
When solving problems, dig at the roots instead
of just hacking at the leaves.
~Anthony J. D'Angelo
Kanban is like the milkman. Mom didnt givethe milkman a schedule. Mom didnt use MRP.
She simply put the empties on the front steps
and the milkman replenished them. That is the
essence of a pull system
~ Ernie Smith
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SMED (Single Minute Exchange of Die)
Single Minute Exchange of Die focuses on Set-
up and changeover reductions for equipment,
tooling and machines.
Setup is considered as a non value added
activity. More importantly, it takes appreciable
amount of manufacturing time and efforts.Setup change is required when manufacturing
unit changes from one job to another. Due to
the variety involved in the products, it becomes
mandatory to have a mechanism or a device
that performs a quick changeover operation.
Single minute exchange of die does not literally
mean setup operation of 1 minute. It indicates
requirement of appreciably less amount of time
to carry out changeover activities.
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SMED Contd
Above device facilitates quick die changing
activity. With the help of a connecting linkage,
it becomes possible to perform die changing
activity with a single rotation of the connecting
link.
Operator first puts Part A in preheating station.
After preheating is done, it is moved to casting
station. At this stage, Part A undergoes casting
operation whereas part B undergoes
preheating. This arrangement makes efficient
use of time producing more number of
products per hour.
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Designated Walkways Information Board
(visual Control)
Everything has a place and everything is in its place
Best Practices
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Work place organization
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Expected Result of lean implementation
Inventory reduction by90%
Production lead time reduction by90%
Floor space reduction by50%
Quality improvement by50%
Safety improvement 50%
Productivity enhancement by30%
Improved delivery performance
Apart from above quantitative advantages
there is much more we can expect from
Lean Manufacturing
Good team spirit which will drive L&T to theexcellence
Innovative culture to the organization
Self driven people
Pleasant working conditions
Workman involvement and improved
workman satisfaction
Longer machine life
Systematic approach to work
Improved flexibility
Environmentally friendly
Built in quality
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Glossary
5S Workplace management system (sort, set inorder, shine, standardize, sustain)
Kaizen Continuous improvement methodology
Takt Time its a ratio of customer demand andavailable time. Takt time is the pace at whichoperations have to run in order to meet deadlines.
Visual Factory Factory that facilitates an easyunderstanding of the status of operations carried outin work area through visual control means.
Standardized work Doing the operation in thebest possible way and same way each time.
(Standard is set for a particular process and isobeyed.)
Poka-Yoke Its an error proofing technique. It dealswith designing of simple devices that prevents aworkman to execute any mistakes while operating.
FMEA failure mode analysis it is the analysisdone in order to find out in how many ways aprocess can fail. This is performed before going tothe poka yoke step.
Pull System Make one, move one when thecustomer wants one
Push system Make one, move one before customerwants it
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Notes
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L&T Heavy Engineering Division
Powai, Mumbai 400 072
Author: Akshay Deshpande ([email protected])
For further information, contact:
Vivek Acharya
Email ID: [email protected] (Extn: 5678)
mailto:[email protected]:[email protected]