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    The purpose of the

    lean pocket guide is

    to get everybody

    familiarize with the

    concept of Lean

    Manufacturing

    Lean Pocket Guide

    2010

    Larsen & Toubro

    Heavy Engineering Division

    Powai

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    you are 32 Pages awayfrom the Leaner Production

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    ContentsWhat lean exactly is and how it relates to

    WMS...............................................................5

    Leadership commitment .6

    What lean is, what lean is not...9

    Value added vs. Non Value added.....10

    Facts about Lean concept.....11

    Lean manufacturing tools.12

    Why lean is important to L&T? .....................13

    7 Types of wastes....14

    Concept of Pull system ...19

    Standardization ...20

    Tag System 22

    FMEA...23

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    What is poka yoke? ....24

    JIT ....26

    SMED ..28

    Best Practices ...30

    Work place organization....31

    Result of lean implementation....32

    Glossary .......33

    Notes .....34

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    What lean exactly is and how it

    relates to WMS

    Lean has a system that only works on things

    that add value to the final product. The

    objective of lean is to concentrate all the

    resources, money, and time to the operations

    that add value to the final product. This is

    achieved through the elimination of all the

    wastes that exists in the system in the form of

    motion wastage, overwork, inventory,

    unnecessary movement of material, waste of

    correction, overproduction, waiting time and so

    on.

    Lean uses several tools that identify and

    continually eliminate all above mentioned

    wastes. It achieves the final goal of having

    system that only focuses its resources on the

    Value.

    Lean methodology applied to the activities on

    the critical chain will significantly improve the

    throughput.

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    Leadership commitment

    Lean manufacturing is a top down approach.

    The one thing that is of utmost importance to

    the successful implementation of lean is the

    commitment from the top management and

    highly motivated and dedicated workforce.

    After implementation of basic lean tools suchas 5S, visual control, standardization;

    employees starts to see noticeable improvement

    on the shop floor. This certainly acts as huge

    motivating factor. Till this stage if management

    succeeds in keeping employees momentum up

    to the mark, company will certainly see evident

    results. After people starts seeing the

    advantages they are getting from the

    philosophy, they will own the concept and will

    get self motivated to try out lean activities with

    perfection.

    Management and Lean manufacturing team

    have a vital role to play. Working closely with

    workmen, educating them about the relevant

    activities as well as conducting team meetings

    to discuss the happenings will prove valuable

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    in keeping everybodys curiosity towards the

    lean work methods.

    Any problem whether it is big or small must be

    reported. If an employee doesnt report a defect

    for any reason, this will act against the concept

    of lean manufacturing since it amounts to

    hiding the defect rather than making it visible.

    Undertaking a lean manufacturing project for

    just for the sake of doing it will result into

    waste of efforts and money & therefore against

    lean manufacturing principles.

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    The most dangerous kind of waste is the

    waste we do not recognize.

    ~ Shigeo Shingo

    There are three kinds of leaders:

    Those that tell you what to do.

    Those that allow you to do what you

    want.

    Lean leaders that come down to the

    work and help you figure it out.

    ~ John Shook

    Waste is a tax on the whole people.

    ~Albert W. Atwood

    Lean is not a program, it is a total

    strategy.

    ~ Alex Miller

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    Lean is

    A manufacturing philosophy

    A strategy that eliminates non value

    added activities

    A process of continuous improvement

    A focus on value added expenditure

    from a customers viewpoint

    Complimentary to TQM and Six Sigma

    Lean is NOT

    A program of the month

    A destination

    A corporate fashion statement

    A tool to eliminate people

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    Value added vs. Non Value added

    Lean manufacturing is determined to reduce

    the area which is marked in red in the above

    figure (ie- Non value added Time) thereby

    eliminating the waste.

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    Facts about Lean manufacturing

    concept

    It doesnt require Huge financial backup

    Needs appreciable support from the top

    management (This is of prime importance!)

    Lean management concept can be applied

    to anything. Lean management can be

    applied to service industry, manufacturing

    industry, hospital administration, military

    applications, educational and financialinstitutions and the list is unending.

    The above point can be further elaborated

    by Lean X notation. We can practically put

    anything instead of X in above notation.

    (For e.g. Lean office, lean bank, lean school,

    lean hospital, lean factory, lean supply

    chain, lean manufacturing, lean processes

    and so on.)

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    Lean Manufacturing Tools

    On e p i e c e

    f l o w

    Value stream mapping

    Cellular layoutQuality circles

    ABC Visual control

    TPMTPMTPMTPM TOCTOCTOCTOCCAUSE AND EFFECT DIAGRAMS

    Multi-process handling

    5WHY Kanban

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    Why Lean is important? To prevent production delays

    To solve the difficulty in meeting

    deadlines

    To do more with less resources

    To reduce overburden of work

    To reduce inventory

    To maintain its competitive position inglobal market

    To improve cost-quality-delivery

    performance

    To make the system easy and flexible

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    7Types of WastesLean Manufacturing is a work management concept

    that emphasizes on eliminating wastes in the system.

    There are 7 types of wastes which are identified in the

    production system. These are as follows popularly

    known as COMMWIP:

    1. Waste of Correction: Its a waste associated withcorrecting any defects which are produced at the

    first place.

    2. Waste ofOverproduction: Its the waste associatedwith producing more than what the customer has

    asked for at that time.3. Waste ofMotion: Its the waste associated with the

    motion/actions of workman that does not add any

    value to the product.

    4. Waste ofMovement: Its the waste associated withunnecessary movement of machine, raw material

    etc.5. Waste of Waiting: Its the waste associated with

    waiting

    6. Waste of Inventory: it is the waste associated withholding of unnecessary raw materials, work in

    process (WIP), finished goods.

    7. Waste of Processing: this is the waste associatedwith the processes that add no value to the

    product.

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    Waste of transportation waste of waiting

    Waste of inventory waste of processing(over processing)

    Waste of overproduction Waste of motion

    Waste of correction

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    A bad system will beat a good person every

    time.

    ~W. Edwards Deming

    Continuous improvement is not about the things

    you do well - that's work. Continuous

    improvement is about removing the things that

    get in the way of your work. The headaches,

    the things that slow you down, thats what

    continuous improvement is all about.

    ~ Bruce Hamilton

    All we are doing is looking at the time line,from the moment the customer gives us an

    order to the point when we collect the cash.

    And we are reducing the time line by reducing

    the non-value adding wastes.

    ~ Taiichi Ohno

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    Tool Objective

    5-S Workplace Management Tool

    Visual control Communication & sharingValue streammapping

    Waste identification

    Standardization Identify and eliminatesources of waste in theprocess,Continuous improvement

    (Standardized work)FMEA Continuous improvement

    Poka yoke Error proofing / Foolproofing

    Theory ofconstraints

    (TOC)

    Finite capacity scheduler

    Cellularmanufacturing

    Reduction in Waste ofunnecessary movement, onepiece flow

    Load leveling(Heijunka)

    Eliminate sources of waste inthe process,Improvement in the Flow

    JIT Reduction in inventory,improvement in the flow ofthe system

    SMED Reduction in setup time

    Kanban Reduction in inventory,improvement in the flow of

    the systemKaizen Continuous improvement

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    All the tools mentioned on the previous page

    collectively reduce wastes out of the system.

    These tools have lot of dependency on each

    other.

    Following pages cover brief introduction of

    various lean tools:

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    Pull system

    A product undergoes series of operations for its completion.

    Every process in the company acts as a supplier to itssubsequent process whereas it acts as a customer to its

    previous process.

    Every supplier process supplies the required components

    (raw materials, partially completed job) to its customer

    process as and when they are needed. Operator will start

    working towards providing resources to the customer

    process only if its customer process signals him/her to do

    so. This way, product flows through a series of processes

    towards its completion. No inventory is maintained while

    operating a PULL system. Customer process pulls

    resources from supplier process and initiates value

    addition tasks. Whether the system has transformed to pullsystem or not is one of the success measures of lean

    manufacturing.

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    Standardization

    Standardization is nothing but doing work in a

    best possible way and exactly the same way everytime. Lean efforts start with implementation of 5-Sand visual control techniques. After which the plantlooks clean, neat. Good housekeeping activities areperformed and clutter is minimized. This phase oflean costs almost no money. But in order to makeother tools workable on the shop floor, sustainmentof this disciplined system is much needed. And it isjust a matter of keeping it up to the speed. This iswhere the standardization of lean manufacturing willcome into effect.

    Here the processes are defined and standard of each

    process is established. Even though workman isworking on different jobs, the processes which arecommon between the jobs such as welding, platecutting, stamping and so on should have samestandard and should be performed in an exact wayas defined by the standard.

    After designing standard processes with the help ofworkmen, supervisors and the employees which areassociated with it, constantly raising companysstandards is also an important task to perform.Continuously benchmarking the processes withindustry leaders or with world class organizations

    will maintain the edge over others.

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    Tell me and I will forget, show me and I mayremember, involve me and Ill understand.

    ~Chinese Proverb

    Implementing Lean concepts and principles is not

    a technological issue, it is primarily a

    management and human resource issue.

    ~Kenneth E. Kirby

    Many people think that Lean is about cutting

    heads, reducing the work force or cutting

    inventory. Lean is really a growth strategy. It is

    about gaining market share and being prepared to

    enter in or create new markets.

    ~ Ernie Smith

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    Tag System

    A tag system is the way to identify any unknown jobs,materials or components which are lying on the shop floor.

    If a material, partially completed job or any miscellaneouscomponent is identified on the shop floor, a workman canput up an attention tag on it. This will capture supervisorsattention and an appropriate action will be taken.

    The intension of putting the attention tag is to grabsupervisors attention to the fact that there is an objectlying around which has no place. This may mean that ithas been put there because of some mistake and somebodywill be looking for it somewhere else. (This system is inaccordance with 5S saying everything should have a placeand everything should be in its place)

    For the shop floor to be Lean everything must have a placeor a designated area so, that nobody has to waste time tofind out where the things are. Red Attention tag sendsinformation of urgency. This eventually helps in makingsystem flawless.

    If a supervisor is able to identify what the miscellaneous

    component is and where should it go, he can mention theinformation on the red tag and contact the concernedperson immediately.

    Less amount of red tags on the shop floor means that thesystem is improving. Zero red tag on the shop floor signifiesimproved system!!!

    Attention Tag!!!

    Information about the item:

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    FMEA (Failure Mode Effect Analysis)

    FMEA is a tool for analysis of potential

    failure modes that may arise in the system

    or a product

    It helps us anticipating the failure modes

    and their impact before they go to the

    customer.

    It helps company to keep goodwill of the

    customer as the flaws get exposed at the

    early stage of product development and

    never reaches the customer.

    Above table represents Filure mode analysis ofcasting operation. In how many ways a casting

    operation can be failed or performed incorrectly is

    found out, its effect and causes are analysed and the

    coorective action (solution) is proposed.

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    What is poka yoke?

    Poka yoke is a fool proofing system. It is any device

    or a mechanism that either prevents a mistake from

    being made or ensures that the mistakes dont get

    translated into errors that the customer see or

    experience. The goal of the poka yoke is both

    prevention and detection of defects.

    Examples of application of poka yoke device:

    1) A fuse is an everyday example of a poka yoke

    device. A fuse is an over current responsive safety

    device used to protect an electrical circuit from the

    effects of excessive current. It is placed in series with

    the electrical circuit it is intended to protect. Itsessential component is a strip of metal that will melt

    when the electric current in the circuit exceeds the

    fuse's rated value. The element (link) in the fuse

    melts and opens the circuit.

    New fuse (Left) destroyed strip (right)

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    Poka Yoke Contd

    2) Another example of poka yoke is a manhole cover.

    Manhole cover is always kept round in shape. If

    manhole would have been of any other shape thanround (square, rectangular etc), it was possible to

    drop it accidentally while opening it. Square or other

    shaped manhole can be easily fall through the

    diagonal dimension.

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    JIT

    Just in time is a strategy that focuses on reducing

    both in process inventory as well as inventory of rawmaterial. This methodology is also called as ToyotaProduction System. This was developed andpioneered by Toyota Motor Company.

    The system relies on another tool of lean which isKanban card system. These two tools collectively try

    to minimize inventory on the shop floor. Kanbancards tell the workman about which part in whatquantity and when is needed for certain workstation. As a result of this, every workman on theshop floor gets raw materials and/or partiallymanufactured componentjust before the time whenthe requirement of materials arises. On the otherhand workman does not have to wait until thematerials reach the workstation. This also promotesone piece product flow.

    The system starts its transformation from pushprocess to pull process.

    The tool has an exceptional ability to reduce WIP(work in process inventory). Eventually success ofJIT results in monetary savings and better flow ofproduct throughout the shop floor. Inventoryreduction indirectly causes other costs such asinsurance costs, maintenance costs, and inspection

    costs to go down.

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    Are you too busy for improvement? Frequently,I am rebuffed by people who say they are too

    busy and have no time for such activities. I

    make it a point to respond by telling people,

    look, youll stop being busy either when you die

    or when the company goes bankrupt.

    ~ Shigeo Shingo

    When solving problems, dig at the roots instead

    of just hacking at the leaves.

    ~Anthony J. D'Angelo

    Kanban is like the milkman. Mom didnt givethe milkman a schedule. Mom didnt use MRP.

    She simply put the empties on the front steps

    and the milkman replenished them. That is the

    essence of a pull system

    ~ Ernie Smith

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    SMED (Single Minute Exchange of Die)

    Single Minute Exchange of Die focuses on Set-

    up and changeover reductions for equipment,

    tooling and machines.

    Setup is considered as a non value added

    activity. More importantly, it takes appreciable

    amount of manufacturing time and efforts.Setup change is required when manufacturing

    unit changes from one job to another. Due to

    the variety involved in the products, it becomes

    mandatory to have a mechanism or a device

    that performs a quick changeover operation.

    Single minute exchange of die does not literally

    mean setup operation of 1 minute. It indicates

    requirement of appreciably less amount of time

    to carry out changeover activities.

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    SMED Contd

    Above device facilitates quick die changing

    activity. With the help of a connecting linkage,

    it becomes possible to perform die changing

    activity with a single rotation of the connecting

    link.

    Operator first puts Part A in preheating station.

    After preheating is done, it is moved to casting

    station. At this stage, Part A undergoes casting

    operation whereas part B undergoes

    preheating. This arrangement makes efficient

    use of time producing more number of

    products per hour.

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    Designated Walkways Information Board

    (visual Control)

    Everything has a place and everything is in its place

    Best Practices

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    Work place organization

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    Expected Result of lean implementation

    Inventory reduction by90%

    Production lead time reduction by90%

    Floor space reduction by50%

    Quality improvement by50%

    Safety improvement 50%

    Productivity enhancement by30%

    Improved delivery performance

    Apart from above quantitative advantages

    there is much more we can expect from

    Lean Manufacturing

    Good team spirit which will drive L&T to theexcellence

    Innovative culture to the organization

    Self driven people

    Pleasant working conditions

    Workman involvement and improved

    workman satisfaction

    Longer machine life

    Systematic approach to work

    Improved flexibility

    Environmentally friendly

    Built in quality

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    Glossary

    5S Workplace management system (sort, set inorder, shine, standardize, sustain)

    Kaizen Continuous improvement methodology

    Takt Time its a ratio of customer demand andavailable time. Takt time is the pace at whichoperations have to run in order to meet deadlines.

    Visual Factory Factory that facilitates an easyunderstanding of the status of operations carried outin work area through visual control means.

    Standardized work Doing the operation in thebest possible way and same way each time.

    (Standard is set for a particular process and isobeyed.)

    Poka-Yoke Its an error proofing technique. It dealswith designing of simple devices that prevents aworkman to execute any mistakes while operating.

    FMEA failure mode analysis it is the analysisdone in order to find out in how many ways aprocess can fail. This is performed before going tothe poka yoke step.

    Pull System Make one, move one when thecustomer wants one

    Push system Make one, move one before customerwants it

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    Notes

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    Lean manufacturing Larsen & Toubro

    L&T Heavy Engineering Division

    Powai, Mumbai 400 072

    Author: Akshay Deshpande ([email protected])

    For further information, contact:

    Vivek Acharya

    Email ID: [email protected] (Extn: 5678)

    mailto:[email protected]:[email protected]