Leadership TrainingModule 4

The Proactive Focus / Leading the Way

Your choice…

Your life doesn't just "happen." Whether you know it or not, it is carefully designed by you. The choices, after all, are yours. You choose happiness. You choose sadness. You choose decisiveness. You choose ambivalence. You choose success. You choose failure. You choose courage. You choose fear. Just remember that every moment, every situation, provides a new choice. And in doing so, it gives you a perfect opportunity to do things differently to produce more positive results.

90 / 10 PRINCIPLE

Application

• Somebody says negative things about you• Someone tries to compete with you• You are being scolded because you are late• One of your group members has been consistently late• You were kicked out of the production / project• Jeepney driver na ang tagal lumarga

Remember!

Absolutely everything we give, say, or even think is like a boomerang. It will come back to us.

Proactive Focus

Reactive VS Proactive?

Kapag ang desisyon ay naimpluwensyahan ng mga pwersang panlabas, ikaw ay REACTIVE.

Kapag ang desisyon mo ay malaya at base sa iyong values, ikaw ay PROCATIVE.

Be Proactive

Being Proactive is about taking responsibility for your life. You can't keep blaming everything on your parents or grandparents. Proactive people recognize that they are "response-able." They don't blame genetics, circumstances, conditions, or conditioning for their behavior. They know they choose their behavior.

Usual Expressions

• I can• I will• I want to• Next time• Let me handle it• Let me help

Reactive

Reactive people, on the other hand, are often affected by their physical environment. They find external sources to blame for their behavior. If the weather is good, they feel good. If it isn't, it affects their attitude and performance, and they blame the weather. All of these external forces act as stimuli that we respond to. Between the stimulus and the response is your greatest power--you have the freedom to choose your response. One of the most important things you choose is what you say. Your language is a good indicator of how you see yourself.

Usual Expressions

• I can’t• I’ll try• I have to• I could have• It’s not my fault• It’s not my job

Success Habits of Effective Leaders

• Broad-minded

• Intelligent• Competent• Imaginative• Insightful• Honest• Proactive• Motivating

7 Habits of Highly Effective People

Leading the Way

Why do followers follow?

Followers follow if their leaders are viewed to be capable of satisfying their needs.

Followers expect their needs to be satisfied.

Leadership is…

The ability of getting people to follow you and do willingly the things that you want them to do.

Personal skills required:

•Ability to sell ideas and win support•Ability to exert power over others•Art of creating among others

willingness to cooperate through interpersonal skills

Encouraging Followership

•Envision an exciting future•Enlist others in a common vision•Appeal to their values, interests, hopes and dreams

Encouraging Followership

•Set the example for others•Be consistent with CAST values•Achieve small wins that promote consistent progress

Encouraging Followership

•Recognize contribution•Celebrate accomplishment•Be generous with praise but be

sincere•Maintain or enhance self-esteem

Three Domains of Leadership

Knowledge Responsibility Personality

Technical know-how, expertise, experience

Authority vested upon the position by the organization

Interpersonal skills, personality, communication skills

Exercise

Assess yourself. Make your own KRP chart

The Communication Process

Points to remember

• Can be simple• Body language• Silence is a form of communication• Know the person you are talking to• People tend to believe those whom they

trust• Timing is essential• Feedback is vital

Barriers to effective communication

•Filtering•Selective perception•Defensiveness•Language

Exercise

Gumawa ng 10 alituntunin kung paano mas mapapahusay ang komikasyon sa grupo.

Paano mapapahusay ang Komunikasyon?

• Huwag pangunahan ang kausap.• Huwag puputulin ang sinasabi ng kausap.• Intindihin ang nararamdaman at banggitin

ito• Huwag mag-react kaagad.• Ulitin ang detalye ng sinabi ng kausap.• Sabihin muli ng buod (summarize)

What is listening?

Effective Listening Active Listening

Listening to the words and their meaning.

Listener takes responsibility to understand the content and feeling of what is being said and then checks if he/she heard correctly.

Reasons for poor listening:

Intentional Unintentional

• Physical environment• Poor message• Source• Tuning-out• Letting emotions take

over• Criticizing• Preparing to argue• Allowing distractions

• Fatigue• Stress• Lack of time

Methods of Active Listening

Positive Negative

Reflecting Not ignoring

Encouraging Not discouraging

Checking for Understanding• Summarizing• Clarifying• Validating

Not assuming

Validating Not ignoring

Dangers in communicating with members

• Talking too much or talking too little• Tactless & Offensive• Divulging confidential information• Talking about matters that are not yet final• Inconsistencies among leaders’ statements

What to communicate to members?

•Matters members are interested in• Level of detail they need to know•Matters that are not classified•Matter that is official and final.

Managing Self-Esteem

• Feeling good about oneself = feeling good about the world• What & Why statements are sincere and

specific• No reason to enhance esteem? Just

maintain it.• Develop your style• Make it your second nature.

Examples

Effective Positive Feedback

Ineffective Positive Feedback

Very good! Marami ang nakiisa sa project natin. Dati mga 50% lang ang participation, ngayon 90% na. Dahil yan sa improvement ng team mo. Salamat sa tulong and keep up the good work!

Ok ang ginawa niyo. Keep it up.

Common Problems of Members

INNOCENTIgnorant of rules. Commits Unintentional mistakes.

PASAWAYCommits deviations of rules and standards intentionally just for the heck of it.

AVENGERBelieves he/she is being treated unfairly. Trying to get even.

DISTURBEDSeldom commits mistakes that are unintentional. Usually due to emotional stress.

How to deal with them?

Coach and remind. Avoid destroying his/ her motivation.

Coach and warn. Prepare for possible assessment session. Keep records and build the case.

Coach and warn. Find out what’s his/her sentiments. Resolve ASAP.

Coach and Remind. Listen actively. Show sincerity and concern.

Managing Meetings

1. Prepare an agenda

2. Arrange the venue

3. Decide on the schedule

4. Send announcement

5. Get information on attendance

6. Assign recorder and timekeeper

7. Assign topics

8. Prepare logistics

Making Meetings Work

1. Start on time2. Assign a recorder3. Assign a time

keeper4. Review previous

meeting5. Announce an

agenda6. Explain meeting

rules and get commitment to follow

7. Introduce participants and explain their roles

8. Tackle each item in the agenda

9. Resolve or park issues when needed

10. Identify action problems

11. Manage difficult personalities

12. Assign responsibilities

13. Determine resources / budget needed

14. Agree on timetable15. Review agreement

& get commitment16. Agree on the next

meeting schedule17. End on time

After the Meeting

1. Review minutes of the last meeting

2. Send copy of the minutes of attendees

3. Follow-up on assigned tasks

4. Put copy of minutes to your archive for future reference