leadership overview 7.9
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High Performance Leadership-Overview
Prof M Sutapa Lakshmanan Sept. 7,
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IntroductionHigh Performance Leadership
Objectives:
§ To familiarize students with the criticality of leadership forhigh performance
and sustenance of business
§ To expose students to various leadership theories andstyles of leadership
§ To expose students to leadership competencies
§ To familiarize students to various aspects of leadership inaction
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Coverage§ Leadership Theories, Styles and Skills
§ Leadership Lessons through Literature
§ Team work & Team Building
§ Interpersonal Skills
§ Conflict Management
§ Positive Thinking- Attitudes , Beliefs
§ Martin Seligman's theory of Learned Optimism & Helplessness
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What is Leadership?
Leadership is defined as the process by which anindividual determines direction, influences a groupand directs it towards a specific goal ororganizational mission
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Why Leadership?
E i l &
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Environmental &Economic Changes
§ From an industrial & manufacturing based society to an
information and service-based society
§ Increase in information flow is causing jobs to becomeobsolete
§
Economy has shifted from a manufacturing base to aservice base
§ Global competition is changing the way we do business
§ Environmental consciousness and practices are required
§ Technological advances are coming faster than before
§ Keeping up with laws
W kf
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WorkforceComposition Changes
§ Number of women on the job
§ Average age of workforce is decreasing in India &increasing in US
§ Workers are migrating
L d hi i 21 t
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Leadership in 21stCentury
§ The concept of leadership in the 21 st century has been
undergoing amajor shift
§ The thinking around leadership is complex,
Ø
related to variables such as changes in societal valuesØ implementation of organizational changeØ the awareness of the impact of stress on employees andØ the overall development of leadership understanding
L d hi i 21 t
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Leadership in 21stCentury
§ The qualifications for leadership have also shifted
Ø towards more ethicalØ transformational styles of leadershipØ emphasis on the importance of developing leaders
within an organization.
Skill t
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Skills to manageemployees
Past Present Present
Ability to control Clarifying expectationsCommunication
Delegation Coaching andCounselling
Confidence
Directive Consulting Creativity
Problem-solving Delegating Enabling
Strong Authority figureEmpowering Leadership
Technical expertise Motivating Negotiating
Organizing Problem-solving
Questioning Team-building
Source: Flaherty, J. S., & Stark, P. B. (1999). The competent leader: A powerful and practical tool kit for managers and
Ch i V l f
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Changing Values of Employees
Values of 1940-1950s Values of Today’s Employees
§ Family§ Good craftsmanship§ Happy to have a job§ Job Stability§ Loyalty to boss§ Loyalty to Company§ Patriotism§ Savings account§ Technical ability
§ Benefits§ Concern for health§ Education§ Flexible Schedule§ High concern for self § Input appreciated§ Interesting work§ Need for time off § Open Communication§ Opportunity to advance§ Personal growth§ Recognition
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Key Tasks of Leaders§ Ensuring that the future is being planned for, anticipated
and secured
§ Serving the needs and interests of, and eliciting thesupport from, key
constituencies
§ Keeping the team, organization or enterprise focused onsubstantive
results while meeting the requirements of currentrealities
§ Building a long-term, value-added network of relationships
§ Tying it all together strategically.Source: Staub, R. E. II. (2000). The Heart of Leadership: 12Practices of Courageous Leaders
K Ch ll t
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Key Challenges toLearning to lead
§ Learning to sell—not just produce—good ideas
§ Working through informal networks
§ Communicating clear and simple messages with emotionalimpact
§ Appropriately delegating
§ Improving social skills (e.g., listening, empathy andcoaching)
Source: Ibarra, H. (2004, April). Tracking the Leadership Transition
L d hi t
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NarayanMurthy
Jack Welch
Leadership atOrganizations