leadership and corporate culture_tata

8/12/2019 Leadership and Corporate Culture_tata

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Presented by:

KIRTI SH RM09616603912| MBA-GH


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The foundation of what would grow to becomethe Tata Group was laid by Jamsetji

Nusserwanji Tata (then 29-year-old) who had

learned the ropes of business while working in

his fathersbanking firm, when he establisheda trading company in Bombay.

Jamsetji Tata helped pave the path to

industrialisation in India by seedingpioneering businesses in sectors such as

steel, energy, textiles and hospitality.


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Empress Mills, a textiles venture set up in Nagpur,was the first of the big industrial projectsundertaken.

Jamsetji Tatas 3 great ideas of his life:

1. Setting up an iron and steel company,2. Generating hydroelectric power and

3. Creating an institution that would tutor Indiansin the sciences.

..None of these ideas would come to fruition whileJamsetji Tata lived, but they were realised in fullmeasure by those who followed him.


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Jamsetji's philanthropic principles were rooted in the

belief that for India to climb out of poverty, its finestminds would have to be harnessed. Charity was not hisway.

Hence, Jamsetji Tata estd. JN Tata Endowment toencourage Indian scholars , regardless of caste orcreed, to pursue higher studies in England.

Jamsetji pledged Rs 30 lakh from his personal fortunetowards setting up the institute.

Solicited the support from everyone from the Viceroy,Lord Curzon, to Swami Vivekananda to turn it intoreality.


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The most dazzling of the Tata enterprises-

The Taj Mahal Hotel in Bombay, which opened for

business in 1903.

Jamsetji Tata set his mind on building it after

being denied entry into one of the city's fancy

hotels for being an Indian. Today, the Taj Group

of Hotels is a byword for luxury and quality,with standout properties across the world.


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JamsetjiTatasdemise-in Germany

Chairmanship passed to- Sir Dorab Tata (elder

son)

1911-India's first iron and steel plant, in

Jamshedpur*, started production

1915- Tata Group generated hydroelectric power

from a site near Bombay.

* first planned industrial city of India


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Estd. The Indian Institute of Science

Location Bangalore

Aim- To nurture the brightest minds in India.

It was the first of a clutch of centres of

learning and research that would come up

with the substantial support of the Tata

Group.


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Jamsedji Tata (1868-1904)

Dorabji Tata (19041932)

Nowroji Saklatwala (19321938)

J. R. D. Tata (19381991)

Ratan Tata (19912012)

Cyrus Pallonji Mistry (2012Present)


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Jamsetji Tata was more than merely an

entrepreneur who helped India take her

place in the league of industrialised nations.

He was a patriot and a humanist whose idealsand vision shaped an exceptional business

conglomerate.

The nationalist in him believed unwaveringly that thefruits of his business success would enrich a country he

cared deeply about.


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He was one whose work

lived after him in such a

way that it is almost

impossible to draw adividing line between

conception and maturity.

The tributes paid to his

memory always show howmuch the influence of the

dead strengthened and

inspired the deeds of the

living.

-Frank Harris, biographer


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Leadership must necessarily get wholehearted

acceptance for itself, for its programmes and

for its workers from the society where it

wishes to implement these programmes. A

prerequisite for achieving this acceptance is to

convince oneself and the co-workers to work

with the people and not at them or forthem.

-K. A. Chaukar, Chairman,Tata Council for Community Initiatives


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The torturous twists and

turns the steel project

took would have defeateda lesser man, but Jamsetji

remained steadfast in his

determination to see the

venture come to fruition


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Worked for the success of his group and not for personalgains.

Believed that economic self-sufficiency should go hand inhand with political independence.

Determined.

Self- Motivated (first in his family to enter this line)

Open to new opportunities (jump from textile mill to steelplant)

Open to challenges (steel plant)


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Ability to initiate

Innovator

Ability to take along co-workers

Visionary

Had clear goals

Humaneness

Had strong influence over others


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Qualities trickled down asTatascore values today.

TATA has always been values-driven..

Integrity: We must conduct our business fairly, with honesty andtransparency. Everything we do must stand the test of public scrutiny.

Understanding:We must be caring, show respect, compassion and humanityfor our colleagues and customers around the world, and always work for the

benefit of the communities we serve.

Excellence: We must constantly strive to achieve the highest possiblestandards in our day-to-day work and in the quality of the goods and serviceswe provide.

Unity:We must work cohesively with our colleagues across the group and

with our customers and partners around the world, building strongrelationships based on tolerance, understanding and mutual cooperation.

Responsibility: We must continue to be responsible, sensitive to thecountries, communities and environments in which we work, always ensuringthat what comes from the people goes back to the people many times over.


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Pursuit of business excellence Focus on innovation

Emphasis on ethical business practices

Commitment towards the communities

Family unit highly valued

Competitive education system

Strong R&D

Cutting edge technology and innovation Trust worthiness and goodwill

Practices what they preach


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What I feel most proud of is that we have been

able to grow without compromising any of the

values or ethical standards that we considerimportant. And I am not harping on this

hypocritically. It was a major decision to uphold

these values and ethics in an environment that

is deteriorating around you. If we had

compromised them, we could have done much

better, grown much faster, and perhaps been

regarded as much more successful in the pure

business sense. But we would have lost the one

differentiation that this group has againstothers in the country. We would have been just

another venal business house

-Ratan Tata


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Over generations, members of the Tata

family have bequeathed much of their

personal wealth to the many trusts theyhave created.


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Why do so few corporations do business the Tataway?

There is a catch. First, every single employeeworking for TATA companies, from the CEO to

the most recent intern share in the deep valuesof their leaders, still a guidepost for every new

project within the group.

Second, Tata companies have evolved a collectivecommitment to evolving stronger connectionsbetween their values and first- in-class business

practice not by putting either one ahead of theother, but by finding mutually beneficial bridges

between them


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1. All category of employees including those who had completed even1 dayas casualswere treated on duty during the time the hotel was closed.

2.Relief and assistanceto all those who were injured and killed

3. The relief and assistance was extended to all those who died at therailway station, surroundings including the Pav- Bhaji vendor and thepan shop owners.

4. During the time the hotel was closed, the salaries were sent by moneyorder.

5. A psychiatric cell was established in collaboration with Tata Institute ofSocial Sciences to counsel those who needed such help.


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6. The thoughts and anxieties going on peoples mind was constantly

tracked and where needed psychological helpprovided.

7. Employee outreach centers were opened where all help, food, water,

sanitation, first aid and counselling was provided to 1600 employees.

8. Every employee was assigned to one mentor and it was that persons

responsibility to act as asingle windowclearance for any help that the

person required.

9. Ratan Tatapersonally visited the families of all the 80 employees who in

some manner either through injury or getting killed were affected.

10. Thedependentsof the employees were flown from outside Mumbai to

Mumbai and taken care off in terms of ensuring mental assurance and

peace. They were all accommodated in Hotel President for 3 weeks.


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11. Ratan Tata himself asked the families and dependents as to what they

wanted him to do.

12. In a record time of 20 days, a new trust was created by the Tatas for thepurpose of relief of employees.

13.What is unique is that even the other people, the railway employees, the

police staff, the pedestrians who had nothing to do with Tatas werecovered by compensation. Each one of them was provided subsistenceallowance of Rs. 10K per month for all these people for 6 months.

14. A 4 year old granddaughter of a vendor got 4 bullets in her and only onewas removed in the Government hospital. She was taken to Bombayhospital and several lacs were spent by the Tatas on her to fully recoverher.

15.New hand cartswere provided to several vendors who lost their carts.

16. Tata will take responsibility oflife education of 46 children of the victims ofthe terror.


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17.Senior managers including Ratan Tata were visiting funeral to

funeral over the 3 days that were most horrible.

18. The settlement for every deceased member ranged from Rs. 36 to

85 lacs in addition to the following benefits:

a. Full last salary for life for the family and dependents;

b. Complete responsibility of education of children and dependents

anywhere in the world.

c. Full Medical facility for the whole family and dependents for rest of

their life.

d. All loans and advances were waived offirrespective of the amount.

e. Counselor for life for each person

The organization is clear that it is not something that someone can

take credit for. It is not some training and development that created

such behaviour.


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In a free enterprise, the community is not just anotherstakeholder in business, but is in fact the very purpose of itsexistence.

-Jamshetji Tata

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