Laura A. Marshall206 Third Street

Concord, MI 49237(517) 745-8727

Email: lauraannmarshall@Yahoo.com

Formal Education: 1993 Diploma: Concord High School1998 Degree: Central Michigan University

-Business Administration-Major: Economics

Employment History:

District General ManagerColonial Life, Southern MI June 2012 – Present- Recruit and train new Agency Development Managers. Assist with hiring their sales force.- Recruit self-employed insurance agents. Ensure completion of training process.- Assist agents and managers with overcoming natural phone fears- Manage all call clinics to ensure full participation, report all numbers, train- Create and roll-out trainings to increase understanding of sales and products- Contract insurance broker partners and develop successful business plans for their agencies- Counsel business owners and their employees about Benefit Solutions.- Create target goals for Agency Development Managers and their sales agents- Help implement Affordable Care Act compliance within businesses- Develop new business through networking and finding new ways to offer our products- Roll out and promote new sales incentives to sales force in order to increase new sales- Assist new managers and agents with sales meetings and recruit appointments- Participate with job fairs and other recruiting events- Create quarterly and annual projection Reports for recruiting and sales- Sell the following Insurances: Disability, Life, Critical Illness, Cancer, Accident, Medical

Bridge, Group and Individual coverages.- Solve problems with clients, ensure resolution and customer satisfaction- Customize and Manage Database

Licensed Personal BankerFlagstar Bank and Flagstar Investments, Jackson MI March 2012 – June 2012- Assist bank customers with the their life insurance and fixed annuity needs- Close the branch at the end of the day, including close out of all the retail daily transactions- Work outside the branch in order to call on business owners and promote bank products- Completed Certified Lender training- Teller services, customer transactions.- Cross-sell bank products and services

Agency Development ManagerColonial Life, Jackson, MI June 2011 – March 2012- Recruit, interview and hire my own sales force and train them to become successful agents- Train, motivate, and reward my team in order to meet sales goals- Meet with business owners of all sizes in order to assess their health insurance/benefit needs.- Introduce new and innovative products that increase business owners bottom-line- Help business owners rollout Health Care Reform changes/Rules and Regulations- Introduce new products to employees of the business owner in individual and group settings. - Maintain relationship with the business owners- Cold-call new business owners via phone and in person- Build, grow and services a book of business- Actively participate in the community events

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- Meet with insurance brokers and assist them with training their staff to use Colonial Life products as powerful sales tools to grow their own books of business

Agency Sales RepresentativeColonial Life, Concord, MI April 2011-June 2011- Sell Insurance products to business owners through cold-calling- Formulate relationships with insurance agencies- Sell the following Insurances: Life, Disability, Cancer, Critical Illness, Accident, Medical

Bridge, Group and Individual products

Mortgage Loan SpecialistPHH Mortgage, Mount Laurel, New Jersey December 2006 – June 2007- Acted as main mortgage liaison between PHH and ERA Realty, Coldwell Banker and

Century 21-Jackson, Adrian, Albion, Hillsdale, Irish Hills, Michigan- Assisted realtors with marketing, business growth, business planning- Arranged and developed award programs for realtors that utilized our mortgage services- Planned and held luncheon trainings for realtors

Mortgage Loan OriginatorRepublic Bank, Jackson, MI June 2001 – December 2006- Originated residential mortgage loans from start to finish- Maintained and grew customer database- Called on and presented mortgage products and marketing ideas to real estate offices- Cross sold bank products- Participated in community organizations, such as the Jackson Rotary Club and BNI- Marketed mortgage products through media- Created and ran homeownership workshops for potential homeowners

Life Sales SpecialistState Farm Insurance Company, Marshall, MI August 2000 – June 2001- Conducted life insurance sales interviews in SF Agents’ offices or customers’ homes- Contacted and scheduled appointments with SF policyholders and referred prospects- Developed a Business Plan of Action for each agent’s office- Maintained Life Insurance State License- Made activity reports reflecting weekly numbers; reported to Agency Field Executive- Developed strong relationships with the SF Agent/Staff

Inside Sales Representative/Loan SpecialistABN AMRO Mortgage Group, Ann Arbor, MI September 1998 – August 2000- Sold and originated mortgage loans to new and existing customers- Assisted customers in refinancing current mortgage loans and equity loans- Created financial debt consolidation plans for existing and new customers- Maintained pipeline of customers (up to 60+ active customers at a time)- Set closing appointments; explained final closing numbers to clients/customers

Accomplishments:- New Small District General Agent Advisory Group for Colonial Life, 2015-16- Colonial Life Office of the Year, State of Michigan, 2013- Colonial Life People Development Award, State of Michigan, 2013, 2014- Colonial Life 19th in the Nation for Up and Coming Districts 2014- Republic Bank Bronze Award for Annual sales 2003- ABN AMRO Inside Sales Representative for January 2000- ABN AMRO Inside Sales Representative of the Year 1999- ABN AMRO Inside Sales Representative for July, August, and September 1999- Research Assistant – Central Michigan University Economics Department 1998- Daughters of the American Revolution Award 1993- Student Council President, Concord High 1993- Principal’s Leadership Award 1993- Class C Volleyball State Semi-finalist 1993

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- Class C Volleyball State Champions 1992State Licenses: - Life Insurance 2011 -Present- Health and Accident Insurance 2011-Present

Community Involvement:- Girl Scout Area Treasurer, Concord MI 2013-2014- Girl Scout Brownie Leader 2013-2014- Girls Basketball Coach, Concord 2nd-4th grade, 2013-2014- Girl Scout Daisy Leader 2012-2013- Junior Achievement Concord Area Coordinator 2012-2013- Junior Achievement Volunteer 2011-2013

Endorsements, Memberships, and Associations:- Endorsement from the Michigan Association of Insurance Agents as their Voluntary Benefits

and Provider for Its Members 2014- 2016- Saline Area Chamber of Commerce 2015-16- Jackson Area Chamber of Commerce 2015-16- Adrian Chamber of Commerce 2015-16- National Association of Professional Women 2015-16- Michigan Association of Insurance Agents 2015

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