laura mahoney reform and delivery office 12 november 2019 dublin castle … · oecd assessment of...
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Laura MahoneyReform and Delivery Office12 November 2019 – Dublin Castle
From Reform to Innovation
• Retrenchment and rationalisation (2008; 2011-2014)
• Further consolidation and reform (2014-16)
• Commitment to public service innovation in the Programme for a Partnership Government (2016)
• OECD review of reform plan 2014-16
• Launched Our Public Service 2020 in December 2017 (following consultation process)
• OPS2020 governed by a Public Service Leadership Board
OECD Assessment of Ireland’s second Public Service Reform Plan 2014-16 (key outcomes)
• Governance
-Build a stronger sense of ownership from the top
• Innovation
-Innovation to respond to citizen requirements,
government pressures and how PS organisations operate
• Link of Reform to expenditure, focus on evaluation
- Spending reviews, performance budgeting
procedures and other evaluations to inform reform
achievements
• Skills gaps and building capacity
-Leadership and change management
Our Public Service 2020
• Emphasis on innovation and collaborative working
• Evaluation and data (Reform Evaluation Unit)
• Public Service Leadership Board (PSLB)-drawn from across all 6 Sectors
• Action Teams comprised of experts from 6 Sectors
Innovation is the creation of a
new, viable, offering that adds
value
Different to simply
invention or
ideation
Can be new to the
world, or just new to
this organisation or
citizen/customer group
Creates value for
society, the citizen
and/or the public
service organisation
Ideally combines
elements such as
platforms, business
models and customer
experiences
OPS2020 – Putting a new focus on innovation
Wide definitions of innovation have been applied to this project, reflective of the multiple forms that innovation can, and should, take within the public service
OECD’s Innovation Lifecycle
The Innovation Imperative
Why is the public service (globally and locally) looking to innovate?
Public Service is looking
to respond to a
CHANGING WORLD …
Declining
trust
Demographic
pressures
Changing employee
expectations
Rising citizen
expectations
Exponential
growth of data
Faster
pace
of change
Increasingly
complex
problems
Global
Competition/
race for talent
Emerging
Technology
Where is Ireland’s Public Service?
Where do we want to be?
14 15One-to-one
interviews
Lab
participants
c1,100 9Staff survey
responses
Focus groups
25+ 21Public service
organisations
Wider
ecosystem
membersNovice Developing Traction Mature Expert
Leadership
Strategy
Governance
Capabilities
Resources
Bu
ild
ing
blo
cks
Maturity level
Current innovation maturity 2023 Desirable maturity
Work of the EC’s Structural Reform Support Service and DPER
What are we doing to make this happen?
Cross Sectoral Action Team Established
Structural Reform Support Service 1
Structural Reform Support Service 2
Innovation Declaration 2019
Innovation Fund Innovation Unit Innovation NetworkInnovation Civil Service
Renewal
HacksInnovation Learning &
DevelopmentRobotic Process
Automation Innovation Studio
Innovation Week
How Can I Innovate in My Own Role?6 Core Skills for Public Service InnovationOECD
Visit our Website at: www.ops2020.gov.ie and join our Networks