last week warmth, empathy & genuineness stand out as key relational factors in people helping...
TRANSCRIPT
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Last Week
Warmth, empathy &
genuineness stand out as key relational factors in people helping
skills
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Review: Techniques
of Counseling A. Attending B. ListeningC. RespondingD. TeachingE. Immediacy
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Questions to Ponder
• What is a crisis?• What has helped
you in a crisis?• What is your goal
in helping another in crisis?
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I. Crisis Defined
•Danger?
•Opportunity?
•Other?
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I. Crisis Defined
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The Bible & Crisis: who is in crisis in the Bible?• Everyone! (almost)(think of Mary, Cain,
Noah, Abraham, Daniel, Samson, David… Paul, Disciples… Jesus!)
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II. Types of Crises
A. Accidental or Situational: a sudden threat or unexpected loss
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II. Types of Crises
B. Developmental:during the course of normal human development
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II. Types of Crises
C. Existential:forced to face
disturbing truths
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III. Goals of Crisis CounselingA. help person cope &
return to usual level
B. decrease anxiety- insecurities in crisis
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III. Goals of Crisis CounselingC. teach crisis-solving
techniques- to be better prepared for the next
D. learn from crisis & grow through it
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IV. Techniques of Crisis CounselingA. Make Contact
• go to them
• show warmth
• pull them into reality
• touch (appropriately)
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IV. Techniques of Crisis Counseling
B. Reduce Anxiety • relaxed, calm manner• provide reassuring facts• state approval of actions• offer prediction if poss.• encourage breathing-
muscle relaxation• Breathe
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IV. Techniques of Crisis Counseling
C. Focus on Issues • What specific issue must
be faced• What specific issue must
be solved
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IV. Techniques of Crisis Counseling
D. Evaluate Resources • Spiritual resources• Personal resources• Interpersonal resources• Additional resources
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IV. Techniques of Crisis Counseling
E. Plan Intervention • What are the facts and
options?• “Do for others that which
they cannot do for themselves… & no more”
• encourage help if needed
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IV. Techniques of Crisis Counseling
F. Encourage Action • action, evaluate progress,
modify plans and action if needed
• or- change thoughts, express feelings, plan for future… some crises cannot be resolved
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IV. Techniques of Crisis Counseling
G. Instill Hope realistic hope for the
future releases energy to face the crisis
• thru Scriptural truths• thru examining self-
defeating logic• thru activity- even
minimal activity
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IV. Techniques of Crisis Counseling
H. Provide Environmental Help-
changing the environment
• prayer from others• money or supplies• practical help
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IV. Techniques of Crisis Counseling
I. Follow-Up: contact• How are they getting
along?• What do they need?• What did they learn?• How would they/will
they do it differently?
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V. Knowing Your Limits
Know when to refer… when are you in over your head? Who can you turn to? (know referral sources ahead of time)
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V. Refer When:• Things don’t improve• Severe $ needs• Medical/legal advice• Depressed/suicidal• Severe aggression• Emotional disturbance• Inapprop.boundaries• Your gut says so