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Las Vegas Valley Water District

SERVICE RULES February 2017

LAS VEGAS VALLEY WATER DISTRICT

SERVICE RULES

ADOPTED JANUARY 3, 2017

All rate adjustments as adopted by the District Board of Directors, are effective on February 1, 2017.

Table of Contents

CHAPTER 1 – INTERPRETATION AND DEFINITIONS ................................................................ 1

CHAPTER 2 – WATER COMMITMENT ......................................................................................... 13

CHAPTER 3 – CONDITIONS OF SERVICE ................................................................................... 19

CHAPTER 4 – REQUEST FOR SERVICE ....................................................................................... 22

CHAPTER 5 – TERMINATION OF SERVICE ................................................................................ 25

CHAPTER 6 – SERVICE CONNECTIONS ...................................................................................... 26

CHAPTER 7 – CHARGES, FEES, OR DEPOSITS ........................................................................... 33

CHAPTER 8 – TIME AND MANNER OF PAYMENT .................................................................... 46

CHAPTER 9 – INSTALLATION OF WATER FACILITIES ........................................................... 48

CHAPTER 10 – INSTALLATIONS OF NON-POTABLE WATER FACILITIES .......................... 58

CHAPTER 11 – CONSERVATION ................................................................................................... 60

CHAPTER 12 – MISCELLANEOUS ................................................................................................ 66

APPENDIX I – RATES, FEES AND CHARGES .............................................................................. 69

APPENDIX II – GARNET VALLEY SERVICE RULES ................................................................. 81

INDEX ................................................................................................................................................ 82

Chapter 1 - Interpretation and Definitions 1

CHAPTER 1 – INTERPRETATION AND DEFINITIONS

1. Interpretation of Rules. The Service Rules will be interpreted to support and further the purposes of the Las Vegas Valley Water District Act, 1947 Nevada Statutes Chapter 167, including the acquisition and distribution of water, receipt of payment for distributed water, construction and maintenance of appropriate infrastructure, or preservation of public health, safety, or welfare. Except for the provisions put forth in Chapter 2, Water Commitments, the General Manager shall have discretion in the interpretation and application of the Rules. This discretion shall be exercised to maintain equity among users to accomplish the intent of the Act and of the Rules, policies, and procedures of the Las Vegas Valley Water District (“LVVWD” or “District”).

2. Gender, number and tense.

a. Except as otherwise required by the context: 1. The singular number includes the plural number, and the plural includes the singular. 2. The present tense includes the future tense.

b. The use of a masculine noun or pronoun in conferring a benefit or imposing a duty does not exclude a female person from that benefit or duty. The use of a feminine noun or pronoun in conferring a benefit or imposing a duty does not exclude a male person from that benefit or duty.

3. “And,” “or,” and “including.”

a. Except as otherwise required by the context: 1. “And” means all of a list of items. 2. “Or” means any one or more of a list of items and is presumed to be nonexclusive and

to incorporate the phrase “including but not limited to.” 3. “Including” is presumed to be nonexclusive and to incorporate the phrase “including,

but not limited to.” 4. Computation of time.

a. In computing a period of time stated in the Service Rules, for a period expressed in days, the first day of the period is excluded and the last day is included.

b. If the last day of a period of time falls on a Sunday, Saturday, or state-designated Legal Holiday, the following day will counted as the last day of the period.

c. Unless otherwise expressly stated, “days” means calendar days. 5. “Abandoned Service” means a service connection where the service lateral was cut, capped,

and left in place. If the service classified as abandoned is actually removed, the service shall be reclassified as removed in District records.

6. “Acceptance of the installation” means the District’s approval of a facility installation, and the

subsequent delivery of a valid bill of sale conveying unencumbered title to the facility. 7. “American Water Works Association Standards”, (AWWA) or “AWWA Standards” means the

latest revision of the standards adopted by AWWA, Denver. A copy of the Standards is available for review at the District.


8. “Applicant” means a person applying for new water service to a particular parcel within the District or for District approval on other matters. The applicant must be the developer, property owner, or legally designated representative. Applicant may also mean the District.

9. “Application Fee” means the charge required for service to property where a service connection

does not exist, where a service is to be enlarged, or where a service is added, including those temporary connections and those connections located within an Assessment District.

10. “Automated Meter Reading” (AMR) means the equipment for the remote collection of

consumption data from a customer’s water meter. 11. “Average Annual Potable Water Rate for Large Irrigation Customer” means the cost per 1,000

gallons on an annual basis for this class of customer. The cost may include metering charges for water delivery, service charges, private fire protection service charge, combined service charge, backflow service charge, SNWA reliability surcharge, SNWA commodity charge, or SNWA infrastructure charge.

12. “Backflow Prevention Assembly” means an assembly for the prevention of water return or

“backflow” from a customer water system to the District water system, including a backflow prevention device, isolation valves, test cocks, thrust restraints, a vault, connecting piping, an enclosure, or other appurtenances.

13. “Approved Backflow Prevention Assembly” means an assembly that has been approved by the

District. The approval of backflow prevention devices by the District will be based on a report by an approved testing laboratory recommending such an approval and acceptance through the District approval process.

14. “Assessment District” means an assessment district created pursuant to Section 1(16) of the Las

Vegas Valley Water District, 1947 Nevada Statutes, Chapter 167. 15. “Billing Date” means the date shown on the monthly water bill. 16. “Board” means the Board of Directors of the Las Vegas Valley Water District. 17. “Bolstering” means looping, or increasing the length of a proposed main extension beyond that

required to serve a particular development, in order to provide for the orderly development of the District distribution system, to improve water quality, or to improve system reliability.

18. “Combined Service” means a single service connection through which water is obtained for the

dual purpose of private fire service and domestic service. 19. “Conditional Water Commitment” means a water commitment that may be made if the

applicant completes specific requirements within specified time frames as stated in a written agreement with the District.

20. “Connection” means a service connection or main extension connected to an existing main.

Connection excludes an emergency service connection, an interim or construction water service, or temporary service connection.


21. “Construction Service” means permanent or non-permanent connections for delivery of water for use during the construction of new development, additions to existing improvements, sand and gravel operations, or other construction uses, such as grading and compaction, paving, and dust control. Construction services may not be used to avoid installation of a permanent water service connection for permanent irrigation, long-term dust suppression, domestic service, private fire service, or other unauthorized uses. Water from construction sites is prohibited from flowing continuously into public streets, roadways, or sidewalks.

22. “Construction Water” means metered water delivered for construction purposes, including

compaction or dust control. Use of construction water for domestic use or fire suppression is prohibited.

23. “Cross-Connection” means any physical connection or arrangement of piping or fixtures

between two otherwise separate piping systems, or a private well, one of which contains potable water and the other non-potable water or industrial fluids that could pose health or safety risks, through which, or because of which, backflow may occur into the potable water system. This includes any temporary connections, such as swing connections, removable sections, four-way plug valves, spools, dummy sections of pipe, swivel or change-over devices or sliding multiport tubing.

24. “Customer” means a person who receives water service from the District through an existing

service connection, a person applying for water through an existing service connection, a person who is a beneficiary of or otherwise receives a benefit from District water service, or an applicant, developer, or property owner.

25. “Deserted Service” means a service connection whose existence is documented in District

records, but cannot be field-located or is field-located at a site where no building exists on the property and for which there is no water commitment.

26. “Developer” means any person engaged in or proposing development of property, including an

owner of the property. 27. “Development Agreement” means an agreement in a form approved by the Board governing

design; construction; inspection; acceptance of an installation, and cost responsibility for installation of any facility, including major installations such as a reservoir or a pumping station; to be connected to the District system.

28. “Development Approval” means the notification to the District from Clark County or the City

of Las Vegas that all required permits and administrative processes have been successfully completed and approved for the division of property or issuance of a building permit.

29. “Disconnected Service” means an active service connection which has been turned off or

terminated for non-payment of water bills or illegal or unauthorized use. 30. “District” means the Las Vegas Valley Water District.


31. “Domestic Service” means a service connection through which water is obtained for all purposes permissible under law, including commercial and industrial uses exclusive of fire protection and construction service.

32. “Effluent Management Plan” or “EMP” means the plan required by the Nevada Division of

Environmental Protection as a condition of issuing of a Ground Water Discharge Permit to non-potable water users.

33. “Emergency” means a sudden or unexpected occurrence or need that requires immediate action

to prevent an adverse impact upon life, health, property or essential public services. 34. “Emergency Service Connection” means a District authorized service connection on an interim

basis required to safeguard public health, welfare, or safety and to protect private or public property.

35. “Employee” means any individual employed by the District, excluding independent contractors,

consultants, or their employees. 36. “5/8 Equivalency” means the comparable number of 5/8ʺ meters, which equates to the meter

size under discussion primarily used for fee and rate calculations.

Meter Size Typical 5/8ʺ Equivalency 5/8ʺ 1.0 3/4ʺ 1.5 1ʺ 2.5 1½ʺ 5.0 2ʺ 8.0 3ʺ 16.0 4ʺ 25.0 6ʺ 50.0 8ʺ 80.0 10ʺ 115.0 12ʺ 170.0

37. “Existing Landscape” means a landscape not meeting the definition of New Landscape. 38. “Expansion or Addition” means an increase in size of an existing building or other structure

presently served by the District or a building or structure added to an existing parcel presently served by the District.

39. “Facilities Connection Charge” means the charge required of all applicants for service to

property where a service connection does not exist or where a service exists and a Facilities Connection Charge has been paid in the last ten years. The Charge is based on meter size and the current rate. A Facilities Connection Charge paid in the previous ten years will be applied toward the charges due.


40. “Final Water Project Acceptance” means, prior to scheduling the final inspection, the developer shall verify that the entire water project is ready for inspection. The developer is responsible for the restoration of all existing water facilities belonging to the District immediately adjacent to the approved water plans work area. The water facilities include laterals, meters, valves, collars, blow-offs, vault access cover, air vacuum air release assemblies, backflow assemblies, anode test stations, or chlorine or pressure monitoring stations.

41. “Fire Hydrant Service” means a service connection for a public fire hydrant to be located within

a public right-of-way or easement. The fire hydrant shall be of a type and manufacturer approved by the entity having jurisdiction.

42. “Fixture Units” means the definition of fixture units contained in the current edition of the

Uniform Plumbing Code. 43. “General Manager” means the person duly appointed by the Board to perform the duties of the

position, or that person’s duly appointed representative. 44. “Handwatering” means the application of water to outdoor vegetation with a hand-held hose or

container. 45. “Idler” means a length of pipe installed in lieu of a meter. Use of an idler is prohibited. 46. “Illegal Service” means a service connection located in the field, but is an installation not

authorized by the District or is in violation of the District Service Rules. Illegal services include, but are not limited to, expansions of on-site systems to serve adjacent parcels.

47. “Inactive Service” means a service connection which is not in use, but is fully operational and

documented in District records. Reactivating inactive facilities may require the facilities to be brought into compliance with current District standards at the applicant’s expense.

48. “Indoor Water Feature” means a water feature completely enclosed in the interior of a building. 49. “Inspection Fee” means the fee charged for District inspection of all new water facility

installations and water service relocations constructed by private contractors. 50. “Interconnection” means any actual or potential unauthorized connection from customer piping,

which will provide water to other property or permit use of water for purposes other than that for which a service connection was authorized.

51. “Irrigation of Commercial Nursery Stock” means the irrigation of vegetation intended for sale

at a licensed commercial plant nursery. 52. “Land Division” means the process described in NRS 278.471 to 278.4725. 53. “Large Scale Turf and Landscape Irrigators” means agents, entities, firms, or companies

responsible for the development, operation, or maintenance of landscaped areas. Areas include parks, golf courses, schools, or land approved for subdivision for residential, industrial, or recreational complexes, or their related common areas.


54. “Las Vegas Valley Groundwater Management Program” means the resource management program authorized by 1997 Nevada Statutes, Chapter 572 and operated by the Southern Nevada Water Authority in cooperation with an advisory committee of Las Vegas Valley groundwater users. The program develops and performs activities that promote long term groundwater management and aquifer protection within the Las Vegas hydrographic basin.

55. “Legally Designated Representative” means a person to whom a property owner has given

power of attorney or other documentation satisfactory to the District authorizing the person to apply for new water service on behalf of the property owner. The documentation presented to the District must contain the property owner’s signature, mailing address, and location of the property which is the subject of the application. The property owner shall be liable for all water service provided to the property as a result of the application by the legally designated representative, and any unpaid charges may become a lien on the property pursuant to 1947 Nevada Statutes Chapter 167, Section 9.1.

56. “Limited Water Commitment” means a water commitment that is subject to the requirements

on water quantities for subdivision and parcel maps specified in NRS 278.377 and NRS 278.461 and subject to the limitation of the Service Rules.

57. “Main Extension” means an adjacent, parallel, or extended addition to the District’s distribution

system, consisting of a pipeline which is six inches in diameter or greater, for the purpose of providing an adequate water supply. The District may require an increase in the length of a main extension beyond that required to serve a particular development in order to provide for the orderly development of the District’s distribution system, improve water quality, or improve system reliability.

58. “Manmade Lake” means a manmade body of water, including lakes, ponds, lagoons, and

reservoirs (excluding tank-type reservoirs which are fully enclosed and contained) that are filled, or refilled, with potable water, or non-potable water from any source, for recreational, scenic or landscape purposes. The term does not include swimming pools, ornamental water features, or manmade recreational water theme parks.

59. “Master Meter” means the District-approved primary measuring device used for the purpose of

accurately recording all consumption entering an area containing a number of customers or privately sub-metered services.

60. “Meter” means the District-approved measuring device used for the purpose of accurately

recording the consumption of water by customers. 61. “Meter Maintenance” means the routine testing, calibration, repair, or replacement of District

water meters to ensure accuracy and compliance with the American Water Works Association Meter Standards.


62. “Mobile Home Park” means an area or tract of land where two or more mobile homes or mobile home lots are privately owned, rented, or held out for rent. This does not include an area or tract of land where:

a. More than half of the lots are rented overnight or for less than three months for recreational

vehicles. b. Mobile homes are used occasionally for recreational purposes and not as permanent

residences. 63. “Mobile Meter” means a fire hydrant meter, generally mounted on a vehicle, issued to small

consumption water users for short-term connection to fire hydrants at multiple locations over time. Use must remain within the District service area, and permits are issued solely at the discretion of the District.

64. “Multiple Meter Service” means a single lateral pipe utilizing a battery of meters for providing domestic service.

65. “NAC” means the Nevada Administrative Code. 66. “NDEP” means the Nevada Division of Environmental Protection. 67. “NRS” means the Nevada Revised Statutes. 68. “New Landscape” means new vegetation planted as part of an initial landscape installation,

replacement, or as part of a landscape conversion from turf grass to xeriscape. 69. “Non-Potable Water” (e.g., recycled or reclaimed water) means water that does not meet the

State of Nevada standards for potable water and that is made available for irrigation purposes for large scale turf and landscaped areas including golf courses, schools, or parks. Non-potable water may include reclaimed or recycled wastewater, water which has been recovered from a ground water recharge or recovery facility for non-potable use, or potable water which has been blended with reclaimed or recovered groundwater for capacity or water quality reasons.

70. “Non-Potable Water System” means a system for the distribution of non-potable water to

eligible customers. 71. “Non-Potable Water User” means or person responsible for fees and charges assessed for using

non-potable water from a recycled water distribution system. The user shall also be responsible for completing and complying with the non-potable water requirements imposed by NDEP.

72. “Non-Potable Water User Modifications” means on-site modifications and facilities such as

replacement of greens, storage reservoirs, sprinkler systems, installation of a second water distribution system, retro-fitting of certain existing equipment, or the installation of signage to allow the use of non-potable water on the premises in accordance with the approved Effluent Management Plan

73. “Non-Residential” means all land uses not designated as Residential.


74. “Non-Spray Irrigation” means any irrigation system that applies water without projecting droplets more than one foot (such as drip or bubbler systems).

75. “Non-Standard Service Connection” means a service connection from a main to a parcel that is

not contiguous to the main to which the connection is made. A service will not be considered or classified as non-standard if the parcel to be served is not adjacent to a public right-of-way, and a permanent right of access with overlapping utility easement is provided for the on-site private lateral. The applicant will be required to provide an easement for the on-site private lateral from the owner of the property upon which the applicant’s private lateral will cross to complete the service connection.

76. “Offsite Main” means a main, regardless of size, which extends from the existing system to a

development and generally remains outside the development boundaries. 77. “On-site Main” means public mains, which are installed specifically to provide service to

developments, and are generally located within the development’s boundaries. 78. “On-site Non-Potable Water Distribution Pipelines” means the portion of a non-potable water

distribution pipeline, sited on the user’s property located downstream of the point of delivery. Ownership, maintenance, and repair is the responsibility of the non-potable water user.

79. “Ornamental Water Feature” means any manmade stream, fountain, waterfall, or other

manmade water feature that contains water that flows or is sprayed into the air, and is constructed for decorative, scenic or landscape purposes, excluding swimming pools, manmade lakes, and manmade recreational water theme parks.

80. “Overseeding” means the process of spreading seed over an Existing Landscape for the

purposes of increasing vegetation, typically turf grass. 81. “Oversized Main Extension” means a main larger in diameter than the minimum diameter

necessary to provide a supply to a proposed development or the minimum diameter required based on the street right-of-way width, which will be capable of meeting future demands on the District’s distribution system. The District may increase the length or diameter of a main extension beyond that required to serve a particular development, in order to provide for the orderly development of the District’s distribution system, improve water quality, or improve system reliability.

82. “Oversizing Charge” means the charge required for service to property where a service

connection does not exist, where a service is to be enlarged, or where a service connection is to be added, including connections located within an Assessment District.

83. “Parallel Main” means a distribution main extension, when approved by the District, installed

adjacent to a previously existing distribution main or transmission main. Where used, frontage connection charges and refunds will be based on the main providing the direct connection for service.

84. “Parcel Map” means a map as provided in accordance with NRS 278.461, 278.462, 278.463,

278.464, or 278.466.


85. “Person” means any individual, firm, association, organization, partnership, trust, company, corporation, or other incorporated or unincorporated entity, and any municipal, political, or governmental corporation, district, body or agency other than the District.

86. “Point of Delivery” means the location on a property immediately downstream of the District’s

meter and control valve vault and test port at the boundary of the permanent easement granted by the non-potable water User.

87. “Potable Water” means water treated pursuant to the Safe Drinking Water Act. 88. “Primary Building Permit” means a permit issued by either the City of Las Vegas, City of North

Las Vegas, City of Henderson, or Clark County for a structure including the foundation, shell, or other related building components.

89. “Private Fire Service” means a service connection through which water is available on private

property for fire protection exclusively. Private fire service shall be equipped with a District approved double check detector assembly.

90. “Private Main” means a water pipeline and appurtenances not owned by the District after

completion. 91. “Property” means any real property owned, leased, rented, or otherwise controlled, used, or

inhabited by any person holding a water account with the District. 92. “Property Owner” or “Owner” means the owner of record of a property, which has, is, or will

be receiving water service from the District. 93. “Public Health, Safety, or Welfare” means any activity where the use of water is the most

appropriate and practical method to abate a health or safety hazard, or where the use of water is required to reasonably meet the provisions of federal, state, or local law, or where a project approved by the General Manager is planned, or underway.

94. “Public Main” or “Main” means a water pipeline and appurtenances which is owned, operated,

and maintained by the District. 95. “Recycled Water Distribution System” or “RWDS” means the pumping stations, pipelines,

control systems, and related facilities and appurtenant equipment, which conveys or aids in the efficient conveyance of non-potable water from the designated water resource center.

96. “Removed Service” means a service connection based on actual field conditions which

documents that the service lateral no longer exists. The service is classified as removed in District records. If field conditions later indicate that a service classified as removed was actually abandoned, the service shall be classified as abandoned in District records. See “Abandoned Service.”

97. “Reservoir Level Sensing Device” means the equipment owned, controlled, and maintained by

the District which is used to monitor and maintain the level of water in a user’s irrigation storage pond or other storage facility and for transmission of that information to the District’s main control center or to the control valve in the meter and control valve vault.


98. “Residential” means a land use type that includes dwelling units constructed for regular, permanent occupancy as the major function of the structure.

99. “Residential Car Washing” means washing personal vehicles with a leak free hose equipped

with a positive shut-off nozzle. 100. “Residential Fire Service Meter” or “RFS” means the District-approved measuring device

which is used for the purpose of accurately recording the consumption of water used by customers and that supports domestic water and fire suppression supply.

101. “Residential Main Extension” means the water main and its appurtenances installed by the

District to supply water to an individual applicant property zoned single family residential, either as a supplement to the SNWA Well Conversion Program, or for an individual improved lot within a community well system that requests District water service. The main shall be installed and paid for by the property owner in accordance with the District Service Rules.

102. “SNWA” means the Southern Nevada Water Authority. 103. “SNWA Commodity Charge” means a water rate imposed to acquire and develop resources and

to fund regional facilities. 104. “SNWA Infrastructure Charge” means a fixed charge assessed based upon meter size and

customer class. 105. “SNWA Regional Connection Charge” means the charge required of all applicants for service

to property where a service does not exist or where a service is to be enlarged or added. 106. “SNWA Reliability Surcharge” means a charge based on the total water bill, excluding the

Infrastructure Charge, for residential and non-residential customers. 107. “Service Adjustment” means the adjustment of an existing service connection to include the

horizontal or vertical extension or adjustment of the meter and meter box, while using the existing lateral or lateral alignment and tap and while maintaining the existing account. This adjustment will not require the payment of inspection fees, unless as otherwise provided for in the Service Rules.

108. “Service Connection” means the connection to the main and the lateral pipe to deliver the water,

and may also include a meter, battery, a meter box, vault, valves, thrust restraints, or other appurtenances from a District main, to the point where the water being delivered leaves the piping owned by the District in accordance with UDACS for new service installation.

109. “Service Deposit” means an amount deposited with the District to assure payment of water bills.

The deposit may be in cash or another form of security acceptable to the District. 110. “Service Relocation” means a change in location that will require tapping the existing main or

a new water main at a new location, installing a new service lateral, establishing a new account, and removing an existing account. This service will require the payment of appropriate application fees, inspection fees, or other charges.


111. “Spacer” means a length of perforated pipe temporarily installed in lieu of a meter or idler while facilities are under construction.

112. “Spray Irrigation” means the application of water by projecting droplets farther than one foot

from the sprinkler head. 113. “Subdivision” means land which is divided or proposed to be divided in accordance with the

provisions of NRS 278.320 to 278.460. 114. “Sub-meter” means a meter that is used for the purpose of accurately recording the consumption

of water used by customers served by a master meter. 115. “Supervised Testing” means supervised operation of an irrigation system for testing, repair,

adjustment, or efficiency assessment. The operator must be physically present. 116. “Supplemental Service” means all domestic or combined connections from which water is

delivered for domestic purposes to properties that are also provided water from any other source. This section does not apply to residential properties that are served by a domestic well, as provided for in NRS Chapter 534.

117. “Supplemental Service Connection” means a service connection or connections to property,

which is also served by another source of supply, such as a well or non-potable system. A supplemental service connection shall include an approved backflow prevention assembly.

118. “Syringing” means the process of applying small amounts of water to turf grass for the purposes

of cooling it and helping it survive mid-day stress. 119. “Tampering” means an act by a person which causes damage to, or alteration of District

property including service connections, shut-off valves, hydrants, mains, meters, registers, AMR equipment, service locks, or seals by any willful or negligent act. The person shall be responsible for payment of costs incurred and any and all penalties prescribed by the Service Rules or by law.

120. “Temporary Riser” means a service connection of a minimum of six inches attached to a blow

off valve. 121. “Temporary Service Connection” means a District-authorized service connection installed at a

location not adjacent to the parcel served, i.e., a non-standard location, and which is subject to removal or relocation when a main is constructed contiguous to the parcel.

122. “Transmission Main” means a main extension that transports water from the main supply or source to a distant area where the water is distributed through distribution lines. A Transmission Main is usually a larger diameter main (greater than 24”) with limited connections that ensure system reliability as well as recognize the nature of the materials used to construct large diameter pipelines.

123. “Turf” means a densely planted grassy area characterized by frequent mowing, fertilization and

watering, commonly used for lawns and playing fields. Plant species used in turf areas may include varieties of Bermuda Grass, Fescue, Zoysia, Rye, St. Augustine, or Bentgrass.


124. “Uniform Design and Construction Standards for Potable Water Systems” or “UDACS” means the currently adopted minimum design and construction criteria for water distribution systems within the jurisdiction of the District.

125. “Unusual Installation Conditions” means circumstances that include the length of the lateral, the type of pavement, anticipated soil or other underground conditions, the width or travel conditions of the roadway or right-of-way or conditions imposed as a result of governmental or property owner actions.

126. “Valved Outlet” means a valve installed on a main to which a distribution main could be

connected. 127. “Water Budgeted Facility” means a facility that is assigned water budgeting provisions by the

District in accordance with Chapter 12. 128. “Water Commitment” means a commitment from the District to provide water service to a

specific development on a specific parcel of land. 129. “Water Conservation” means the controlled and systematic protection of water resources. 130. “District” means the Las Vegas Valley Water District. 131. “Water Facilities” or “Facilities” includes water mains, reservoirs, pumping stations, fire

hydrants, laterals, service connections, backflow prevention assemblies, or associated appurtenances or infrastructure from the main to the point where water being delivered leaves the piping owned by the District.

132. “Water Quality Mitigation Plan” means a plan to establish and maintain the amount of water

demand necessary to provide an acceptable chlorine residual, as determined by the District, from the time of connection of a development to the District’s distribution system to the acceptance of the project by the District.

133. “Water Resource Center” means a satellite treatment facility that treats only the liquid portion

of the wastewater stream as provided by other entities. 134. “Water Waste” means the use of District water in a manner described in Chapter 11.

Chapter 2 – Water Commitment 13

CHAPTER 2 – WATER COMMITMENT Before a new water service connection is authorized for installation, on-site addition, or on-site expansion to an existing service, a water commitment must be obtained from the District. This Chapter identifies the process for obtaining a new water commitment. The water commitment process requires a developer or property owner to proceed at their own risk, with no assurances or guarantees that a water commitment will be made, until all steps in the applicable water commitment process are complete. Compliance with the Service Rules does not create a right to water service in favor of any developer or property owner unless water is available. Notwithstanding any provision in the Service Rules, payment of a fee, or construction of water facilities at a developer’s or the District’s expense, the District may deny any request for a water commitment or request for a water connection if the District has an inadequate supply of water, or there are physical limitations in the system capacity to serve the proposed customer and simultaneously maintain an adequate level of service to other customers, or if public health, safety, or welfare will be compromised. 2.1 Applicability

a. New Domestic Service Connections. All applications for new domestic service connections must have a water commitment before the District will provide water service.

b. Expansions or Additions. Any expansion or addition of buildings or structures on any parcel presently served by the District which will add more than 24 fixture units or equivalent will require a water commitment from the District for the increased use of water. Expansions or additions to single family residences are excluded from this requirement.

c. Increase in Meter Size for an Existing Service Connection. A new water commitment will be required for any existing service connection (except single family residential service connections) requiring an increase in meter size and additional water use before the District will provide the additional capacity.

2.2 Water Commitment Process.

Recordation of a parcel map, land division map, or other map does not provide a water commitment unless the required steps in this section have been completed. A water commitment will be issued according to the following process:

a. Development Approval.

A new water commitment, except those provided for in Chapters 2.3, 2.4, 2.5, and 2.6 will require development approval from the City of Las Vegas or Clark County. The District


will process development approvals on a first come, first served basis as the requirements of the water commitment process listed below are fulfilled, as long as water is available to commit pursuant to the Service Rules.

b. Mapping Process - Water Commitments for all new Subdivisions, new Parcel Maps, or

new Land Divisions will be made upon completion of all of the following items: 1. A subdivision, parcel map, or land division map must be approved pursuant to NRS

Chapter 278, as well as any other approval required from the City of Las Vegas or Clark County.

2. A minimum financial commitment to the project equal to $5,000 per acre-foot of

projected water use has been reached. The financial commitment must be in the form of constructed improvements, bonds, other acceptable surety, or a combination of these. The bonds or other acceptable surety must be certified to the District by the City of Las Vegas or Clark County.

The following new improvements will be considered for satisfaction of financial commitments: - Streets, roadways, water lines, drainage facilities, traffic improvements, or

sewers - Construction of local and regional improvements - Site grading - Foundation or vertical construction of buildings - Construction and dedication of recreational or community amenities - Any other District approved physical improvements

The following improvements will not be considered for satisfaction of financial commitments: - Land acquisition - Legal fees or representations - Water, sewer, or utility connection fees - Building or other permit fees - Dedication of right-of-ways or easements - Engineering, architectural, surveying, or other professional fees

3. Development approval by the City of Las Vegas or Clark County. 4. All fees, charges, or deposits required by the District are paid, all District agreements

are executed, and appropriate water plan approval is obtained from the District. 5. A final subdivision map, parcel map, or land division map with commitment certified

by the District is recorded after completion of Items 1-4.

Water will be committed through the above process as follows: - Single-family residential subdivision lots or units (including associated common

areas), single-family residential parcel map lots, and single-family residential land division lots will receive a water commitment for the intended use unless


specifically stated otherwise on the map. - Non single-family residential subdivision lots, multi-family residential parcel

map lots, or multi-family residential land division lots will receive a water commitment limited to one acre-foot per lot, or one acre-foot per acre, whichever is less. If additional water commitment is required to complete a project, the process in effect at the time will be followed.

- Non-residential lots in a parcel map or land division will not receive a water

commitment through the mapping process and must follow the process provided in this Chapter.

c. Permit Process - Water Commitments for All Projects Other than New Subdivisions,

New Parcel Maps, or New Land Divisions.

To obtain a water commitment, the applicant must first obtain a conditional water commitment. A conditional water commitment may be obtained when all of the following conditions are met: 1. The primary building permit and plans for off-site improvements are approved by all

required agencies. 2. All off-site improvements are constructed, or bonds or other acceptable surety are

posted as required by the City of Las Vegas, Clark County, or the District. 3. Development approval by the City of Las Vegas or Clark County. 4. All fees, charges, or deposits required by the District are paid, all District agreements

are executed, and water plan approval is obtained from the District. Fees may not be paid until 2.2(c) (1) – (3) are completed.

Once these requirements are met, a conditional commitment will be issued by the District. The conditional commitment is tied to the primary building permit. If the primary building permit expires, the conditional water commitment is automatically terminated. The conditional water commitment will become a final water commitment after the water facilities are constructed accepted by the District, and the certificate of occupancy or certificate of completion is issued by the City of Las Vegas or Clark County. If development approval is given by the City of Las Vegas or Clark County to a project which does not require a building permit to be issued in order for the project to be constructed, a conditional commitment may be issued based on offsite improvement plan approval, or other beginning action such as a Notice to Proceed issued by a public entity. The conditional water commitment will become a final commitment when all construction is accepted as complete by all approving public entities.

2.3 Non-Revocable Groundwater Rights.


A person owning a permanent, non-revocable water right for diversions from the Las Vegas Groundwater Basin who donates and transfers the water rights to the District, pays all applicable fees and charges, and meets all other requirements of the District may obtain a commitment from the District in an amount equal to the pumpage permitted to the District by the State Engineer, but not to exceed the amount of water right donated. The water commitment shall become effective 31 days following the date the State Engineer approves an application to change.

2.4 Domestic Wells.

A building or structure which currently receives water from a domestic well may be permitted to obtain a water commitment from the District for the building or structure, provided the existing well is abandoned in accordance with the requirements of the State Engineer. Development approval must be obtained if the domestic well is not required to be abandoned by the State Engineer.

2.5 Revocable Groundwater Rights.

A building or structure which currently receives water from a revocable groundwater right and is required to connect to a municipal water purveyor because the right to use groundwater is revoked by the State Engineer may be provided a water commitment from the District, provided the existing well is abandoned in accordance with the requirements of the State Engineer. Development approval must be obtained if the groundwater right is not revoked in writing by the State Engineer.

2.6 Water Rights to SNWA for Use by District.

Any person can obtain a water commitment without compliance with Chapter 2.2 of the Rules if they provide water rights to the SNWA, a percentage of which is for use by the District. The SNWA and the District shall have the sole authority to evaluate the proposed acceptance of water rights and, based upon water quality, quantity, assured availability, location, deliverability, or legal considerations, shall determine if the offered water rights may be used to obtain a water commitment under this process. If acceptable to SNWA and the District, the District may enter into a contractual arrangement with the person to provide for a present or future water commitment. A water commitment provided under this provision only exempts the person from the commitment process under Chapter 2.2. A person with this type of a water commitment must, prior to receiving water service, comply with all other aspects of the Service Rules, including connection charges, frontage fees, or other payments.

2.7 Emergency Service Connection.

The District may provide a water commitment to convert an emergency service connection as defined in Chapter 6 to a permanent service connection.

2.8 Public Entity Acquisition.


A person owning a parcel which is served by the District and is acquired by a public entity by purchase or condemnation is entitled to a new water commitment to re-establish a personal residence or business similar to that existing on the acquired parcel, provided that the person or acquiring entity submits a service connection removal request to the District for the acquired parcel. No additional water commitment or water capacity will be gained by this action should a water commitment already exist for the new parcel.

2.9 Water Commitment Limitations.

Water commitments cannot be traded, sold, or transferred. A water commitment obtained through the mapping process is associated with the land and, once the map is recorded, the fees collected to secure the water commitment are nonrefundable. The developer or successors are responsible for completing the water facilities.

2.10 Commitment Documentation.

The applicant has the responsibility to provide proof to the District of a water commitment or development approval when required.

2.11 Unauthorized Expansion or Addition.

If an increase in water consumption occurs due to an unauthorized expansion or addition to a property as identified in Chapter 2.1.b, the District may terminate service to the property in accordance with Chapter 5.

2.12 Water Plan Review.

The District may review water plans for new development without development approval from the City of Las Vegas or Clark County or a water commitment, but the review does not provide any additional consideration toward a water commitment, or any property right in water, to the new development.

2.13 Projected Water Usage. The projected water usage a project is determined solely and exclusively by the District, including consideration of the density and uses of land permitted in the zoning district.

2.14 Removed Service Connection. Once a service connection is requested to be removed, a water commitment to the parcel is automatically canceled.

2.15 Reversionary, Merger, or Resubdivision Maps. If a subdivision, parcel map or land division map, or a portion of it reverts to acreage, is merged and is then resubdivided, the water commitment is automatically terminated for that portion of the property which has been reverted, merged, or resubdivided. The retention or


disposition of any water facilities constructed to serve the development shall be at the District’s sole discretion.

2.16 Building Demolition. If a building for which a water commitment exists has been demolished or removed, the water commitment associated with the previous building certificate of occupancy will be terminated.

Chapter 3 – Conditions of Service 19

CHAPTER 3 – CONDITIONS OF SERVICE The District will endeavor to provide customers with a continuous and adequate supply of water within reasonable maximum and minimum pressures. However, pressure will vary throughout the distribution system. The District requires that facilities connected to the existing District system during construction must consistently meet and maintain pressure and water quality requirements since structures may be connected to installed services while under construction. The developer is responsible for the maintenance of water pressure and water quality for the facilities until accepted by the District. The District will act to conserve water resources in a manner that reflects the goal of achieving and maintaining a sustainable community within the desert environment of Southern Nevada. The District may reject, rescind, reduce, or terminate current or proposed uses of water where such use: a. Is contrary to the District’s obligation to assure reasonable use including compliance with rules

for water pressure, quality, efficiency, drought, conservation, or the use of non- potable water for irrigation.

b. May encumber or impair the District’s ability to maintain an adequate level of service to other customers.

c. Compromises public health, safety, or welfare due to circumstances that affect the available water supply.

The conservation of ground and surface waters is an integral component of the District’s long-range goals. The District, through its Service Rules, policies, and procedures makes a consistent effort to maximize the resources of the Colorado River and groundwater basins. The District is required under state and federal laws and regulations to provide for beneficial use and avert the waste of water. The District will continue to use rates, education, regulation, or incentives to develop programs to reduce the waste of water and improve the efficiency of its use. Further, the District may conserve potable water by providing customers with non-potable water resources, when available, for use in an efficient, effective manner. 3.1 Water Pressure.

Property owners or customers are responsible for installation and maintenance of privately owned pressure regulators, or other devices as required. In accordance with the Uniform Plumbing Code, individual pressure reducing valves are required to be installed and maintained by the owner whenever static water pressure exceeds 80 psi. The District may adjust pressures as the need arises.

3.2 Interruption of Service.

The District will attempt to notify customers in advance of any interruption in service due to repairs, or other causes. In emergency conditions or when notification is not practical, service may be interrupted without warning for indefinite periods of time.


3.3 Parcel Location Adjacent to a Main. New applications for service will only be accepted if a minimum of twenty feet of useable main which meets the District’s pressure, flow, and capacity standards is located adjacent to the parcel to be served. The main must be within a dedicated right-of-way or easement grant to the District. Where these conditions are not met, an application for service will require a main extension.

3.4 Parcel Not Adjacent to a Main. In order to obtain service to a parcel not immediately adjacent to a main as required by Chapter 3.3, the applicant will be required to provide a main extension in accordance with the requirements of Chapter 9, or the applicant may make an application for a non-standard service if the property meets the requirements of Chapter 6.

3.5 Damage to Property. The District will not be liable for damage to real or personal property caused by water running from open or faulty piping or fixtures on the customer’s property. Customers who request activation of a service shall be responsible for damage resulting from such activation due to open or faulty piping or fixtures on the customer’s property. The District may, at its discretion, opt to return the water service to a shut-off condition if there is an indication of water running on the customer’s property at the time of service activation. A fee will apply for requested same day service activation. (Appendix I A.20.) If the District becomes aware of a leak on a customer’s property, the District will attempt to notify the customer. The District has no obligation to be aware of or to discover water running on the customer’s property at any time

3.6 Access to District Facilities. Parcel owners who permit landscaping, irrigation, fencing, structures, or other fixed or movable obstructions to block, prevent, hamper, or restrict free and easy access to District facilities for work of any nature, including meter reading, shall be liable for costs incurred in removing such items. Clear access shall be maintained in accordance with easement provisions. A minimum of three feet of clear and level access shall be maintained around District facilities when there is no easement. The District will mail notice by certified mail, return receipt requested, to the mailing address on file with the Clark County Treasurer in order that the property owner may correct the condition. If the property owner fails to remove the moveable obstruction in 14 days or the fixed obstruction within the 60 day period, the District may complete the work at the sole cost of the property owner. In an emergency, the District has the right to cause the obstruction to be removed without notice to the property owner, and removal and all related costs will be the property owner’s responsibility. At the property owner’s option, subject to the District’s prior approval, the District’s facilities may be relocated by a Nevada-licensed contractor of the property owner’s choice at the sole expense of the property owner, but subject to the standards and procedures of the District. Alternatively, the property owner may make application for relocation by the District and at that time pay a deposit towards the actual total cost to be borne by the property owner.


Failure of the property owner to comply may result, at the District’s election, in termination of water service to the property.

3.7 Efficient Water Use. Any person or association is prohibited from imposing private covenants, conditions, restrictions, deed clauses, or other agreements, that prevent a person from using water efficient landscaping, including xeriscape, to conserve water. As a condition of service, customers of the District must use water delivered through the District system in a manner that promotes efficiency and avoids waste.

3.8 Customer Premises. District employees have the right to access customer property at all reasonable hours for any purpose related to the furnishing of service and protection of water quality. Except where specifically authorized for the purpose of conservation, employees are prohibited from entering customer premises to repair or alter customer piping and fixtures.

3.9 Use of Non-Potable Water for Irrigation. The purpose and intent of the District is to require large-scale turf and landscape irrigators and appropriate non-residential users to use non-potable water when and where it is made available by the District. Irrigation plans may be evaluated as they are submitted subject to District goals, operational requirements, Service Rules, or criteria for conservation, public health, safety, or welfare, and accessibility and availability of service. The use of non-potable water for irrigation encourages conservation and allows the valuable and limited natural resource of potable water to be freed for other, higher uses. As the population in the Las Vegas Valley continues to increase, it will become increasingly important that large scale turf and landscape irrigators make use of non-potable water. The rate for non-potable water charged to a customer will be designed to recover all costs to make non-potable water available to a customer, including capital expenditures, treatment, cost paid to other entities for non-potable or recycled water, operations, capital replacement, or any augmentation of supply or resource to meet demand. The sale of non-potable water will not be used to subsidize or otherwise support the District system for the delivery of potable water. The General Manager has the authority to sign any Agreement on behalf of the District for the provision of non-potable water to any entity if the Agreement in question is in a form substantively the same as any form of agreement for provision of non-potable water that has been approved by the Board. All other sections of the Rules concerning billing, collections, disconnection, construction, installation, inspections, or approval shall also apply to non-potable water.

Chapter 4 – Request for Service 22

CHAPTER 4 – REQUEST FOR SERVICE The categories of request for service are:

1. Request for service through an existing service connection. 2. Request for a new service connection.

The District will require any person requesting service to demonstrate that a water commitment exists, to sign appropriate application forms provided by the District, and to pay all required fees, charges and deposits. The District provides service in accordance with the Service Rules in certain areas of unincorporated Clark County and in the City of Las Vegas. Service is not provided in the cities of North Las Vegas, Henderson, Boulder City, or service area of any other public water system unless an interlocal agreement authorizing the service is entered into between the District and entity in whose territory or service area the property is located. Notwithstanding any provision in the Service Rules, payment of a fee, or construction of water facilities at a developer or District’s expense, the District may deny any request for a water commitment or request for a water connection if the District has an inadequate amount of water, there are physical limitations in the system capacity to serve the proposed customer and simultaneously maintain an adequate level of service to customers, or which may compromise public health, safety, or welfare. 4.1 Existing Service Connection.

Customers requesting service through existing service connections must provide information required by the District. The information shall include full name and valid identification information. Any other person or party requesting to share financial responsibility (or account credit history if a spouse or co-owner) for an account must also provide their full name and valid identification. The customer shall provide any other information which will assist the District in properly locating the service connection, including a description of the development, documentation of installation approval, and the use of water and plumbing plans of the private facilities. Any costs incurred by the District to bring a service connection into compliance with District standards are the responsibility of the property owner. Physical evidence of a service, including the installation of an approved backflow prevention assembly, if required, on the property does not necessarily mean the service is available for use without additional fees, charges, or necessary improvements to bring the service into compliance with District standards. The District may permit persons to conduct business with the District, including requests for water service turn-on and shut-off, over the telephone or by electronic means (e.g., website, mobile application, facsimile) provided that the person has established credit with the District, is the property owner, or is identified in District records as authorized by the customer to transact business on the customer’s behalf. The District may also permit persons to conduct business with the District, including requests for water service turn-on and shut-off.


4.2 New Service Connection.

A service connection shall be made to a main only after evidence of a water commitment is presented to the District and a proper application has been made by the property owner or his legally designated representative on forms provided by the District, and the application is acceptable to the District. The application for a new service connection must conform to the requirements listed in Chapters 2, 6, and 9. (See Appendix I A.3.F for Intallation charges.)

4.3 Relocation of Service Connection. A service connection may be relocated on an existing parcel, but it may not be moved to a new parcel. The construction of a service connection relocation is subject to the requirements of the Rules. A service may not be moved without the prior approval of the District.

4.4 Inaccurate or Insufficient Information. If the information provided by the applicant is inaccurate or insufficient after work has commenced or service has been turned on, the applicant will pay all costs, fees, charges or deposits necessary to effect corrective action and Service Rule compliance. This requirement will also apply in instances of on-site changes necessitating corrective action or modification to the service connection.

4.5 Refusal of Service. Service through existing or new service connections may be refused if:

a. There is no water commitment to the parcel. b. The account of the applicant at the same or other location is delinquent. c. The purpose of the applicant, in the opinion of the District, is to circumvent

discontinuance of service in another name because of non-payment of bills or other infraction of the Service Rules.

d. Other requirements of the Service Rules are not fulfilled.

4.6 Reapplication for Disconnected Service. The customer shall be required to pay all past due charges and costs before service will be reinstated, including disconnection and reconnection charges, delinquent processing fee, returned check fee, deposits due, service charge, tampering fees, or unpaid consumption fees. The District may, at its option, require payment of additional deposits before service is reconnected. In the event a service is disconnected for illegal or unauthorized use or connection, the property owner will be responsible for reestablishing service and shall be required to pay all applicable fees, charges, or deposits. If service disconnection is not practicable due to fire service protections or other requirements, the property owner will be responsible for payment of all due fees, charges, or other costs.


4.7 Deserted Service Connection. Applicants who apply for activation of a service that has been classified in District records as deserted will be required to make application for a new service connection and apply for a water commitment as provided for in Chapter 2. The water commitment for the service does not expire, but the property owner is required to pay all installation charges, including the application fee and inspection fee (if a service is installed by a private contractor), to replace the service. If a property owner or applicant can locate a service classified as deserted, the service must be brought into compliance with District standards at the property owner’s or applicant’s expense, and an application fee must be paid before reactivation.

Chapter 5 – Termination of Service 25

CHAPTER 5 – TERMINATION OF SERVICE 5.1 Customer Request.

A customer desiring to terminate service shall notify the District and provide a mailing or email address to which the closing bill will be sent. Failure to notify the District shall not relieve the customer of responsibility for payment of any existing billings or any charges prior to notifying the District.

5.2 Reasons for Termination of Service.

Reasons for termination of service include: a. Non-payment of bills or any other outstanding charges, fees, or deposits; b. Non-compliance with the Service Rules; c. Interconnection; d. Actual or potential cross-connection; e. Illegal connection; f. Waste of water; g. Damage to property; h. Obstructing access to District facilities; i. Tampering with meters, seals, or equipment;

5.3 Notice of Termination.

a. The District will attempt to notify the customer prior to terminating or discontinuing a service. If the service termination may result in a financial impact to the owner to reestablish service, the District will also attempt to notify the property owner prior to the service termination or disconnection.

b. The District reserves the right to terminate or discontinue a service without notice for tampering, or if continuing the service represents a public health, safety, or welfare risk, will result in property damage, or for nonpayment of an account regardless of the address where the debt was incurred.

5.4 Bankruptcy Actions.

a. In bankruptcy proceedings, the District will make demand for adequate assurance of payment as authorized pursuant to 11 United States Code Section 366.

5.5 Responsibility.

a. Bills are due and payable upon the applicable due date. When a bill is delinquent, the District may discontinue water service in accordance with the Service Rules. Water service will not be re-established until the delinquent bill, fees, or charges have been paid in full.

b. If a customer fails or refuses to pay an outstanding bill, fee, or charge, the District may decline to provide service at the same or another location until payment has been made.

c. Outstanding bills, fees, or charges are owed by the customer and also constitute a lien on the property, which will include associated costs such as recording fees. The District may apply deposits to bills, fees, or charges that have not been paid.

Chapter 6 – Service Connections 26

CHAPTER 6 – SERVICE CONNECTIONS 6.1 General Provisions and Conditions.

The intention of the Rules is that all water delivered through a service connection will be metered and billed. The use of spacers to deliver water is prohibited. Connection charges shall be the responsibility of the applicant. In addition, the installation of a backflow prevention assembly may be required. Unless the context requires otherwise, a size designated in inch measurements refers to the diameter of the object (e.g., meter size opening, main size). The District reserves the right to determine the size and type of the service connection to be installed. The minimum lateral size shall be one inch. For new service connections one inch and greater, the lateral pipe shall be a minimum of the same size as the meter. No service connection shall be approved of a size larger than can be supplied by the main without adversely affecting service to other customers. In the event an existing main is determined to be inadequate to meet the requirements of an application for service and a main extension will provide for those requirements, provisions of the Rules applying to main extensions will be followed. Whenever two mains are available from which service can be provided, the District shall, at its option, determine the main to be used for the service connection. Plans acceptable to the District are required for all service connections, except individual residential service connections under two inches in diameter which are installed by the District. Water plans shall be prepared by a Nevada Registered Professional Engineer for review by the District for conformance to District standards. A review does not constitute a decision determining if a water commitment will be granted. The applicant for the service connection is responsible for obtaining all development approval and satisfying all requirements stated in the Rules for obtaining a water commitment. The District will apply for any permit for work to be performed by the District or for water facilities to be installed by a private contractor which are located within the Nevada Department of Transportation right-of-way. Any fees or charges associated with the permit application will be borne by the person seeking the service connection. Should a permit not be issued to the District, the District will notify the applicant in writing. The applicant may then make application for a permit to the entity having jurisdiction or may request the return of fees, charges, or deposits paid. If the applicant chooses the latter option, the District shall not be required to provide service. If the applicant is unable to obtain the required permit, the District has no obligation to provide service and shall return fees, charges, or deposits paid, except for application fees.

6.2 Location.

Service connections shall be installed at nominal right angles to a main in accordance with District Standard Plates. The point of connection shall not be within a street intersection from curb return to curb return, nor shall any portion of the service connection be within the


intersection. The meter location shall be directly adjacent to the parcel being served within the public right-of-way. If street right-of-way is not available, the District may approve installation within an easement or alley adjacent to or on the parcel to be served. In alleys or easements, meters shall be located at a point as close as practicable to the property line within which the main is located. All meters shall be located outside of driveways and other areas where access by District personnel for operation and maintenance may be restricted. The meter vault shall be located outside of travel lanes and driveways and shall be protected from vehicular traffic, as determined by the District. Public water mains and service laterals shall not be installed longitudinally under driveways, sidewalks, or cross-gutters. A person who feels extraordinary conditions exist that would prevent compliance with this requirement may submit a written request for a waiver of the requirement at the time the water plan is submitted for review.

6.3 Composition.

Specifications for materials, appurtenances, or construction techniques for service connections are determined and approved solely by the District.

6.4 Ownership.

Service connections, including laterals, meters, boxes, shut-off valves, backflow assemblies, or other appurtenances are the property of the District. Upon acceptance of the installation by the District and delivery of an unencumbered bill of sale, ownership is transferred to the District. The District is responsible for the maintenance, repair, or replacement of the facilities, subject to any agreements covering the installation of the facilities. All pipe and fittings on the customer’s side of the meter or backflow prevention assembly two inches and below at the end of the brass tail piece, or all facilities within the property shall be installed by and owned by the property owner. The customer must ensure that all pipes, fittings, and facilities on customer’s side of the meter or backflow prevention assembly’s first below grade horizontal connection are installed and maintained to function with District-owned property and facilities, including any upgrades. Only District employees or contractors, consultants, or their employees authorized by the District may enter into or perform work on District-owned property and facilities. Any entry or work by a person who is not authorized by the District is prohibited.

6.5 Installation of Service Connection.

The applicant shall be responsible for payment to the District of all applicable fees, charges, or deposits in effect at the time the application is made. Service connections may be installed by the District. Service connections installed by the applicant shall comply with the requirements of the Service Rules.

In instances of well abandonment and municipal service connections within the Las Vegas Hydrographic Basin, the District may accept alternate arrangements for payment of all or any portion of the applicable fees, charges, or deposits in effect at the time the application is made, and once all appropriate agreements are properly executed by the property owner through the Las Vegas Valley Groundwater Management Program.


6.6 Emergency Service Connection.

Emergency service shall be authorized for limited periods of time when the usual source of supply fails. Connections may be provided, at the discretion of the District, to any acceptable District facility in conformance with the Service Rules. The applicant shall pay all installation costs and applicable fees, charges, or deposits and shall make application for a main extension in accordance with Chapter10 if applicable.

All emergency services shall conform with requirements of the Rules and shall be limited to a maximum of 60 calendar days. Should the need for the emergency service extend beyond 60 calendar days, the applicant shall apply to the District for a time extension. The emergency service may be extended by the General Manager until such time as the application can be brought to a regularly scheduled meeting of the Board.

In the event that the emergency service will provide water to multiple users, a deposit shall be submitted that will include an amount for an estimated 30 calendar days of consumption, including service charges for each unit of property to be served. A single monthly bill shall be issued to the applicant, who will be responsible for payment.

6.7 Non-Standard Service Connection. A non-standard service may be approved when the District determines that a main available

to serve the parcel is not adjacent to provide service, or the District determines that a main extension is not practical for orderly development of the system, fire protection, service to other property, or other reasons. On-site piping from the meter to the property served shall not be located within a public thoroughfare. When a main adjacent to the parcel becomes available, the property owner will be required to relocate the service and bring it into compliance with District standards.

A copy of the recorded easement for the on-site piping shall be provided to the District. Only

the property owner, or duly authorized designee, may execute a non-standard service connection agreement with the District.

6.8 Meter and Backflow Prevention Assembly Maintenance. District water meters and backflow prevention assemblies are routinely tested and maintained

during normal business hours. This procedure may cause a total shut down of the services located on a site. Property owners may avoid an interruption in service by providing redundant services with adequate isolation valves for isolating each service independently, or a metered bypass valve and piping for services four inches or larger, in compliance with District standards.

6.9 Temporary Service Connection. A temporary service may be authorized by the District when the applicant provides a

guarantee for the construction of any required main extensions and a standard service connection to the parcel. The applicant is required to pay applicable fees, charges, or deposits in accordance with the provisions of the Service Rules.


6.10 Metering Requirements for New Developments.

a. The intent of the District is to separately meter all services for each dwelling unit, public, quasi-public, commercial, or industrial occupancy. Interconnections are not allowed, which includes expansion of on-site systems to serve adjacent parcels. The District retains the right to determine the quality, quantity, type, size, or location of all such metered services and appurtenances.

b. Each lot or parcel shall have a minimum of one metered service. If the District determines

that a single meter for all service is the most practical installation given the conditions of the site, one meter to serve the entire development may be allowed.

c. In the event a parcel is divided into more than one lot after water service is obtained from

the District, it is the property owner’s responsibility to obtain additional water services for the additional lots from the District prior to the parcel division. Interconnections, which include the expansion of on-site systems to serve adjacent parcels, are not allowed.

Commercial developments created through the subdivision process must include Covenants, Conditions, and Restrictions that are acceptable to the District and that provide for property management payment of communal services. Commercial developments may be exempted from this requirement if adequate documentation is provided to support an arrangement acceptable to the District. The District will not prorate water bills between customers.

d. Water service for mobile home parks will be as required by NRS 461A.230.

Individual meters and services will be required for each lot in mobile home parks constructed after October 1, 1995, unless the park is operated by a non-profit corporation or housing authority. Mobile home parks constructed on or before October 1, 1995 may be expanded using an existing master meter, provided the expansion can be accommodated with the existing water capacity.

6.11 Metering Requirements for Conversion of Developments.

All existing developments which were developed in accordance with the provisions of any applicable zoning ordinance that are to be converted from rental occupancies to occupancies for the transfer of titles in an occupancy and open space may retain the existing metered service without modification, except when such service is required to be modified in the interest of the public health, safety, or welfare. The District may authorize the retention of the existing metered services, with or without modifications, for cause.

6.12 Cross-Connection Control (Backflow Prevention).

The District’s Cross-Connection Control (Backflow Prevention) program for service protection is conducted pursuant to NAC 445A.67185 to 445A.67255.

All backflow prevention assemblies for service protection are tested and maintained by the District in accordance with NAC 445A.67185 to 445A.67255.


The District may require access to properties of customers currently receiving water service to conduct a cross-connection control survey pursuant to NAC 445A.67185. The purpose of this survey is to establish the extent of protection required for the District’s water system based on an evaluation of how a customer uses water on a site. Examples of on-site uses requiring protection include, but are not limited to, laundries, businesses that mix and process chemicals and water, potable or non-potable irrigation systems, and fire services. Water from a customer’s service may, under certain conditions, be drawn into the public water supply through the meter (through a backflow condition such as backsiphonage or backpressure). If there are existing or potential cross-connections with non-potable fluids on a customer’s property, the water drawn into the public water supply may be contaminated and therefore compromise the District’s supply. The installation of a District approved backflow prevention assembly adjacent to the meter may be required based on the results of the survey and the identification of existing or potential cross-connections within the property. Such installations may also be required pursuant to NAC 445A.67195 to 445A.6721.

The District may determine that there is the potential for contamination of the District’s distribution system from an existing service due to processes on a customer’s property. This requirement may be made in the absence of a cross-connection control survey pursuant to the conditions specified in NAC 445A.67195 to 445A.67215. At that time, the District may install a backflow prevention assembly at its expense. If a customer requests a larger assembly, the cost of that equipment and installation will be borne by the customer. The customer must provide an easement to the District for this work unless one of approved dimensions already exists.

If the customer objects to the requirement for backflow prevention assembly installation, the customer shall, at its expense, obtain a cross-connection control survey from a Certified Cross-Connection Control Specialist. If the survey finds no need for backflow prevention, the requirement by the District shall be deferred at that time. The District may require the customer to obtain, at his own expense, a similar District approved cross-connection control survey not more frequently than annually to validate that the deferral is still appropriate. An approved copy of the results of the survey shall be provided to the District, which will determine the need for an assembly. Failure to provide such a survey shall be cause for the District to require the immediate installation of a backflow prevention assembly as required by NAC 445A.67195 to 445A.67215. The customer shall pay all expenses required for this installation.

A District-approved backflow prevention assembly adjacent to the meter will be required at applicant’s expense for all new services to commercial and industrial facilities, all new fire services, all new potable or non-potable irrigation services, all services for parcels with multiple services, for the relocation or upgrade of existing services, or when on-site work occurs to any facility which would otherwise qualify for installation of a backflow prevention assembly pursuant to NAC 445A.67195 to 445A.67255.

The backflow prevention assembly may be installed by a Nevada licensed contractor, but the installation shall be approved, inspected, and the assembly tested to District Standards before the service is activated.

Installations of backflow prevention assemblies larger than two inches by the customer or


applicant shall be accomplished in accordance with Chapter 10. An easement shall be provided to the District for the construction, operation, and maintenance of all backflow assemblies larger than two inches.

Backflow prevention assemblies two inches and smaller may be installed by a licensed contractor provided the Property Owner first obtains a permit from the District. A permit for the installation and inspection shall be obtained by the owner or developer for all assemblies two inches and smaller. Failure to provide the District access to the assemblies shall be grounds for termination of water service.

An approved backflow prevention assembly appropriate to the degree of hazard shall be installed at the point of delivery to an existing customer’s water system as a prerequisite of continued service:

a. Whenever entry to all portions of the premises is not readily accessible for inspection

purposes, making it impracticable or impossible to ascertain whether or not cross-connections exist or as required by NAC 445A.67195.

b. Whenever an emergency shut-off is necessary, as determined by the degree of hazard. Customers will be notified by mail when a survey or other action (such as a public works or District project related to existing service removal and relocation, or service adjustment) has revealed that an existing service has been identified as requiring installation of a new or upgraded backflow prevention assembly. The customer shall be required to have the backflow prevention assembly installed in a manner acceptable to the District within 120 days from the date of the notification. If, after the 120-day period elapses, the backflow prevention assembly is not installed, the District shall notify the customer of their failure to meet these requirements. If the customer has not completed the installation of the backflow prevention assembly nor responded to the District 30 days following the notification (150 days elapsed time from initial notification) a second notification shall be made to the customer. If, after 30 days have elapsed (180 days elapsed time from the date of first notification) the backflow prevention assembly is not installed, the service to the customer’s account may be terminated. The District may elect to install the appropriate assembly at the expense of the customer. Upon completion of installation of the backflow prevention assembly, the District may restore service.

If the customer so requests, the District shall take the necessary actions to have the backflow prevention assembly installed. If a customer qualifies due to a Public Works or District project that requires an existing service removal and relocation, or service adjustment, and the installation of a backflow prevention assembly, it shall be installed at the expense of the District. Any requests for a larger service will result in the customer being charged the full cost of the assembly.

Once a customer requests installation by the District, the 120-day installation period shall be considered as having been satisfied. The District may make arrangements for the installation by a contractor, or may do the installation using District work forces. The application shall be considered to have been received by the District when the customer presents an appropriate application for installation along with a properly executed easement or license document and


delivers payment in the amount estimated by the District as set forth in Chapter 7.6 for the installation work. Following completion of the work, the District shall either refund to the customer overpayments or shall invoice the customer for the monies required.

In locations where physical constraints may preclude the installation of backflow protection on individual services, the District may choose to install a properly sized backflow prevention assembly on a portion of the distribution system to protect other customers in the vicinity. In this situation, the District shall make all arrangements for the backflow prevention assembly installation.

6.13 Installation of Hydrants.

The District may install a fire hydrant for single-family residentially zoned lots with fire department approval when the owner of the lot applies for domestic service and pays all applicable fees, charges, or deposits, which must include the cost of the fire hydrant and installation.

Chapter 7 – Charges, Fees and Deposits 33

CHAPTER 7 – CHARGES, FEES, OR DEPOSITS Charges and fees are collected to support the District’s obligation to carry out its statutory duties, including maintenance and replacement of the water system, development or expansion of the system, operation of the system, payment of debt obligations, retention of adequate reserves, and sustaining a stable rate structure. Charges, fees, and deposits are specified in Appendix I. 7.1 Backflow Service Charge.

All customers having, or who will require, backflow prevention assemblies above or below ground shall be required to pay the backflow daily service charge for each backflow prevention assembly required by the District. (See Appendix I A.1.) This charge shall be in addition to other daily service charges.

7.2 Combined Service.

The LVVWD and the SNWA daily service charges will be determined by applying the daily fire service charge to the larger meter and the daily domestic service charge to the smaller meter and adding these charges to the SNWA daily domestic and fire charges. The consumption through both meters will be added together and billed at the appropriate domestic service rate based on thresholds for the smaller meter. Charges for combined services include, but are not limited to, those on the LVVWD and SNWA daily service charges - Combined Service table. (See Appendix I A.2.)

7.3 Connection Charges.

A connection is defined as a service connection or main extension connected to an existing main. A connection shall not include an emergency service connection, interim or construction water service or temporary service connection. Any connection charges based on a meter size will be based on the smaller meter for combined services.

Installation charges, fees, or deposits shall be payable in advance in accordance with the approved rate schedule in effect at the time of water plan approval or at the time the District’s water service application form is signed and returned to the District. Any and all required or outstanding bills, charges, fees, or deposits for any service or project must be paid to the District prior to approval of water plans for construction, or prior to commencement of any scheduling or construction activity for services to be installed by the District.

a. “Application Fee” means the non-refundable charge required of all applicants for service to

property where a service connection does not exist, where a service is to be enlarged or where a service is added, including those temporary connections and those connections located within an Assessment District. The charge is based on meter size. The charge includes District costs for the initial application, engineering review and water commitment process, water plan approval, and miscellaneous related administrative costs. Fees are established for revisions to the initial application. These fees are non-refundable, and valid for applications submitted for two years from the time of payment. The application fee is required for the reactivation of a service classified as deserted, a temporary service, or an interim service. (See Appendix I A.3.a.)


Application fees are due for relocations of existing fire hydrants or service connections on the same parcel of land.

The application fee does not apply to adjustments to or relocation of water facilities

completed in conjunction with public road improvement projects, or work necessary for the installation of a new backflow prevention assembly required as a result of the District’s Cross-Connection Control Program.

An application fee is required for a fireline without domestic meter installation or a water

plan with a public fire hydrant, which include a temporary fire hydrant or temporary riser, without domestic meter installation.

There will be a charge for staff review of each revision to applications and plans that

constitute a change to documents, fees, or services. b. “Facilities Connection Charge” means the charge required of all applicants for service to

property where a service connection does not exist or where a service is to be enlarged or added. The charge is to be paid based on meter size and the current rate. A facilities connection charge paid in the last ten years will be applied toward the charges due. Beginning January 1, 2021, the Facilities Connection Charge will be adjusted annually on January 1. The rate will be set in accordance with the annual increase as of September of the previous year, per the Engineering News Record, Construction Cost Index, 20 City Average. (See Appendix I A.3.b.)

c. “Frontage Connection Charges” applies to all connections through which water will be

delivered from an existing main to particular parcels of property which are adjacent to the right-of-way or easement wherein that existing main is located. If additional connections will not be required for subsequent phases, the frontage connection charge for projects with multiple phases is due for all remaining phases at the time the initial connection is approved. The applicable frontage connection charges shall be the amount specified in the rate schedule. (See Appendix I A.3.c.)

Frontage connection charges shall not apply to the connection of a property to a particular

main if that main was installed as a main extension to serve that property. If a parallel main exists, the frontage connection charges shall be based on the main providing the direct connection to the service. Conditions for installing a parallel main are contained in Chapter 9. Frontage connection charges shall apply to properties within assessment districts when the connection is made to a main installed after the installation of mains for the Assessment District. A minimum charge shall apply to any parcel having less than 70 feet of chargeable frontage. Connections to serve median strips within a publicly dedicated right-of-way or land either publicy owned or controlled landscaped trails and paths shall be charged the minimum charge regardless of the length of the median strip or landscaped area. Unless agreed to specifically by the District, the depth of such landscaped areas shall be no greater than 20 feet.

Upon application for a connection to a parcel not presently having a connection, frontage

connection charges shall apply to the side of the property where the connection is to be made. Upon application for an additional connection to a parcel where the connection is to


be made to a side of the property not presently having a connection, frontage connection charges shall apply to that side of the property. Upon applications for connections to more than one side of a parcel presently not having a connection, frontage connection charges shall apply to each side of that property where a connection is to be made.

Relocation of, or additional connections on, the same side of the property where frontage

connection charges have been assessed shall be exempt from frontage connection charges. Non-standard service connections shall be assessed the minimum frontage connection charge when the main providing water is not directly adjacent to the property. An existing service connection may be relocated on the same parcel, with the approval of the District, however it may not be moved to a new parcel. A relocated service connection shall be installed pursuant to the same Rules and applicable rate schedules as a new service connection, except that no facilities or regional connection charges shall be applied. Frontage connection charges will not apply if the connection is to the same side of the parcel and the new connection is made to the same main as the original connection. For connections to any other main along that side of the parcel, the frontage connection charges provisions shall apply (See Appendix I A.3.c.)

If more than one main is available with sufficient pressure and capacity for a connection,

the applicant may request a connection to a specific main. The District may elect to require the connection be made to another main. If so, the Frontage connection charge shall be the lesser of the charge for the main preferred by the applicant or the main to which the connection was actually made.

d. “Inspection Fee” shall apply to all new water facility installations and water service

relocations constructed by private contractors. The fee is based on the quantity, type of water facility installation, or size of the meter. The charge includes District costs for the inspection and related administrative costs of water facility installation. The fee must be paid prior to water plan approval and may be refunded if work does not begin. The fee is not refundable or prorated once construction begins. The inspection fee is valid for two years from the date of plan approval. Any time extensions for work remaining after the two year period require payment of an additional inspection fee for those portions of the project which are incomplete. Any inspection required after the the District’s scheduled work week for Inspector working hours will be charged in addition to these fees. (See Appendix IA.3.d.)

The inspection fee does not apply to adjustments to, or relocation of, water facilities

completed in conjunction with public road improvement projects. Inspection fees are due for service connection relocations and service connection size

increases. e. “Oversizing Charge” will be based on meter size, and the funds collected will be used to

refund oversized main extension costs. The oversizing charge also applies to enlarged or added service connections, including those connections located within assessment districts. (See Appendix I A.3.e.)

f. Service Connection – Installation. If unusual installation conditions exist, the applicant will

be advised of the terms and conditions that must be met before an application for service will be accepted. In circumstances under which the District anticipates unusual installation


conditions, the applicant shall pay a deposit established by the District. A refund or billing will be made when the job is completed and actual cost determined by the District. Unusual installation conditions shall exist when, in the opinion of the District, the installation is to be made under conditions that would result in unusual or significant departure from the basic installation charges set forth in Appendix I. A.3.f.

g. Service Connection – Relocation. An existing service connection may be relocated on the

same parcel, with the approval of the District, but it may not be moved to a new parcel and may not be used to serve an adjacent parcel. A relocated service connection shall be installed pursuant to the same Rules and applicable rate schedules as a new service connection, except that no facilities or regional connection charges shall be applied. Frontage connection charges will not apply if the connection is to the same side of the parcel and the new connection is made to the same main as the original connection. For connections to any other main along that side of the parcel, the frontage connection charge provisions shall apply. The person requesting the relocation will be responsible for the cost of relocation.

h. Service Connection – Removal. In the event that a service connection is to be permanently

deactivated, the owner of the property must sign a service removal form provided by the District. The meter and other salvageable materials may be removed by the District without credit to the property owner or by a private contractor in accordance with the requirements of Chapter 9. In the event a service will be relocated or the size of service changed, the service removal may be completed either by the District on an actual cost basis or by a private contractor in accordance with the requirements of Chapter 9. Any water commitment associated with a removed service shall terminate, except as provided in Chapter 2.8.

i. Service Connection – Size Increase. An existing service connection may be enlarged with

the approval of the District provided a water commitment for the additional capacity requested is obtained in accordance with Chapter 2. An enlarged service connection shall be installed pursuant to the existing Rules and applicable rate schedules. If the new service connection is not on the same side of the parcel as the abandoned or removed service, frontage connection charges may apply. Facilities connection charges, regional connection charges, or oversizing charges shall apply to increases in meter sizes. Existing services will receive a credit for facility connection charges, regional connection charges, and oversizing charges based on the rates in effect at the time of the application. The credit will be applied toward the new charges for the service or services being applied for on the parcel. Regional connection charge credit will be calculated based on the current land use of the existing service. Land uses with regional connection charges on a per unit basis will be given a credit to be determined using the Clark County Assessor records in place at the time of the application. The full application fee and inspection fee (for service connections installed by private contractor) for the new service size will apply. (See Appendix I A.3.a. and A.3.d.)

7.4 Construction Water and Other Approved Uses.

a. Construction water taken through public fire hydrants except for firefighting purposes will

be metered. Fees and charges stated in Appendix I A.4 apply to use of construction water. Stand tanks must be used and maximum flow rates will be specified by the District in closed pressure zones. A backflow prevention assembly is required when hydrant meter connections do not serve a stand tank with an approved air gap.


One working day notice is required to set fire hydrant meters and requests must be received before 4:00 p.m. Requests received after 4:00 p.m. for next day service and requests for same day meter installation before 4:00 p.m. that day may be accommodated with payment of an additional fee. A fire hydrant permit fee will be charged. A refundable damage deposit will be required for each hydrant valve and meter. All or a portion of any remaining deposit may be be refunded upon termination of the service if the hydrant, hydrant valve and meter are undamaged during the period of use and all inactive hydrant meter water accounts have been paid in full. The District may, at its discretion, apply the damage deposit to the closing bill. A refundable damage deposit will be required for each backflow prevention assembly installed by the District on a hydrant meter. This deposit will be applied to the closing bill upon termination of the service if the backflow prevention assembly is undamaged during the period of use. The District service charge for a fire hydrant meter shall be assessed per day. The SNWA non-residential daily fire infrastructure charge shall be assessed per day, based on a three inch meter. (See Appendix I A.11.) The SNWA commodity charge will be charged to the customer. (See Appendix I A.15.) The SNWA reliability surcharge will be charged to the customer. (See Appendix I A.18.) The consumption rate shall be set at the third tier consumption rate. (See Appendix I A.19.) The mobile meter permit fee shall be assessed per year. The fee may be prorated monthly based on the month of the permit application. The deposit for a mobile meter is based on the replacement cost of the mobile meter paid by the District. If a service is processed for shut-off for non-payment of bills, payment arrangements, deposits, or other violation of the Rules, the customer shall pay a delinquent processing fee. (See Appendix I A.7.)

In lieu of a fire hydrant meter for taking construction water, the construction water may be taken through the service connection which is intended to serve the parcel, or it may be taken through any other metered method approved by the District which assures that all water utilized during the construction period is metered.

The construction period shall be considered to have ended for the developer upon notification to the District by the applicant and after the District has made a final meter reading for billing purposes. The District will then shut-off the service unless it has received an application for service to that location. Water used through a service connection on a parcel prior to notification to the District that the construction period has ended will remain the responsibility of the developer or owner. The District reserves the right to audit all development to ensure all parcels are properly metered and consumption is measured and assessed for billing purposes.

The developer or owner responsible for the development agreement may transfer, for the purposes of construction water billing only, all or part of a development to a subsequent developer following the installation, inspection, and acceptance of facilities as shown on the approved water plans. The developer shall notify the District of the transfer in writing, specifying by lot and block and supplemented by an annotated map of approved water facilities plans the portions of the development transferred by written, executed agreement to the subsequent developer. A subsequent developer shall be responsible for the billing for construction water, any outstanding water facilities remaining to be completed, and any damages caused by his actions to District facilities within this approved transferred area.

All construction water must be metered, including water used in areas previously paid for

on an acreage basis.


b. Non-Metered Construction Water.

Water used in the disinfection of newly constructed public water mains does not have to be metered. Flushing of the mains shall only be done in the presence of a District representative.

7.5 Daily Service Charge.

Domestic service customers will be billed a daily service charge based on meter size multiplied by the number of days in the billing period. Beginning January 1, 2019, the Daily Service Charge will be adjusted annually on January 1. The rate will be set in accordance with the annual increase as of September of the previous year, per the Consumer Price Index, All Items, All Urban Consumers (CPI-U), Pacific Cities, West Size Class A. The annual adjustment shall not exceed 4.5 percent or fall below 1.5 percent without additional action by the Board. (See Appendix I A.5.)

7.6 Deposits.

a. Assure Payment of Bills - Security Deposit. The District may require security deposits from new customers who have not established credit with the District, or from customers whose accounts are delinquent, or in any situation where the District has cause to believe that a deposit is required to assure payment. For accounts where credit has not been established, or for accounts that are delinquent, the deposit will be in an amount proximate to, but not less than two and one half times the highest monthly bill as assessed during a twelve month period. The District may establish standard deposits for various service sizes and types. (See Appendix I A.8.)

Deposits must be paid in full on the date they were assessed to the account, or service may not be activated or restored on the date requested. The District may, in its sole and exclusive discretion, make arrangements to extend this payment deadline or allow the customer to pay the required deposit amount in installments. Failure to remit valid payment in compliance with arrangements made may result in service discontinuance without notice. A surety bond acceptable to the District may be presented in lieu of a cash deposit.

Deposits will be applied as a credit on the customer account at such date as the customer has established credit to the satisfaction of the District, or refunded to the customer at the District’s discretion, or applied to the closing bill upon discontinuance of service. Interest on security deposits will be credited to the customer’s security deposit account on a quarterly basis or on the date the customer’s deposit account is closed.

The annual interest rate for the ensuing year will be a rate equal to the regular savings deposit rate of a major local commercial bank as of the first business day of the calendar year.

b. Projected Costs Basis - Deposit. When the District is requested to perform work and where

there are no fixed charges, the applicant shall deposit an amount established by the District, in addition to connection charges and other applicable fees, prior to


commencement of work. A refund or billing will be made when the job is completed and actual cost determined. When requested by the applicant, the District may establish a not to exceed upper limit.

c. Interest on Deposits. Except as provided for deposits to assure payment of bills, any cash

deposit or other payment paid to the District will not accrue interest. d. Public Agency Deposit Requirement. In lieu of cash a deposit or surety bond, a purchase

order may be accepted from a public agency.

7.7 Damage to or Tampering with District Property.

Persons causing damage to, or tampering with, District property by any willful or negligent act shall be responsible for payment of costs incurred, and penalties as prescribed by the Service Rules or by law. (See Appendix I A.6.)

If a lock installed on a service connection to restrict use of water is removed by anyone other than an authorized District employee, the customer or developer shall be charged for a damaged lock, in addition to any other charges or fees. If a lock for a backflow prevention assembly enclosure is cut or damaged, the customer shall be charged for the cut or damaged lock, in addition to other charges or fees.

7.8 Delinquencies & Deficiencies.

a. Late Fees - Delinquent Accounts. If payment of a bill is not received by the District prior

to the due date as stated on the bill, (the date being the first working day 24 calendar days after the billing date), the account shall be charged, on the next succeeding bill, four percent of all amounts in arrears. Governmental agencies are exempt.

b. Processing Fees. If a service is processed for shut-off for non-payment of bills, payment

arrangements, deposits, or other violation of the Rules, the customer shall pay a delinquent processing fee (See Appendix I A.8.) Before service will be reactivated, the customer must pay the total amount due including any assessed security deposits and related delinquent processing and restoration fees. The District may, at its sole and exclusive discretion, make arrangements for other than full payment. Should the customer reactivate or tamper with the service without consent of the District, an additional charge will be made for each such occurrence (See Appendix I A.6.) Service shall be considered processed for shut-off as of the date immediately following the due date of the bill or payment arrangement.

c. Deficiency Fee. The District will assess a fee per service, per day, for each inspected

deficiency not corrected by a developer, until the deficiency is corrected. This charge shall be assessed against parcels where a tenant has occupied the premise without the service being inspected, approved, and accepted by the District for the City of Las Vegas, or without a Certificate of Occupancy issued by Clark County or the City of Las Vegas.

7.9 Non-Potable Water System (NPWS) Connection.


The formula to calculate the cost for a Non-Potable Water User is as follows: A new User will pay for their proportional share of the net system capital costs which have been paid as of the end of the prior fiscal year.

NPWS Capital Costs Paid-to-Date (amount of debt repaid) Minus NPWS Depreciation to Date Equals NPWS Net Capital Costs Paid-to-Date

New Subscriber Estimated NPWS Maximum Daily Water Consumption Divided by Total Estimated NPWS Maximum Daily Water Consumption (including new

subscriber) Equals Estimated New Subscriber Pro rata Maximum Daily Water Consumption

Multiply by NPWS Net Capital Costs Paid-to-Date Equals New Subscriber Amount

All funds received will be included in the NPWS Capital Costs Paid-to-Date. A calculation with a negative result will result in an amount of $0. All amounts are non-refundable. All Users who provide non-potable mains to service their facilities from a District-approved facility shall be subject to application and inspection fees based on the size of the main and the fees in effect at the time of plan approval.

7.10 Meters.

a. Meter Credits. If meters obtained from the District for the purpose of being installed by a private contractor during construction of a development are returned before the project has received final acceptance from the District unused and undamaged meters, with an original receipt will be credited 100% of original developer cost. (See Appendix I A.9.)

b. Meter Installation. When the District discovers that water is being taken through an

unmetered service, is damaged, or the meter is not operating properly, or the wrong size meter was installed, and the water plan approval required that the meter be set by the developer, the District will install the meter and charge an installation charge. The cost of the original meter issued to the developer will be refunded if that meter has not been used or damaged and is returned to the District. If the development is under warranty for its water facilities, the developer can replace the meter at his expense. (See Appendix I A.9.)

c. Meter Size Change. Meters in place, which are of a size less than the diameter of the

lateral pipe, may be replaced with a larger size not to exceed the size of the lateral pipe. Applicants shall pay the full application fee for the new service, the meter charge, and other charges as established by the rate schedule. Facilities connection charges, regional connection charges, and oversizing charges shall apply to increases in meter sizes. A water commitment in accordance with Chapter 2 must be obtained before a meter may be increased in size.

Meters sized two inches and less may be replaced with a smaller size meter upon


request of the property owner and with District approval. The cost to reduce the meter size shall be the cost of the new meter plus an installation fee, plus all other applicable fees and charges (See Appendix I A.9.) Applicants for replacement of meters greater than two inches with a smaller size shall pay all costs incurred.

The District may replace a battery of meters with a single meter, replace a single meter with a battery of meters, or install an appropriately sized meter, service, and backflow prevention assembly to meet a current demand, providing such replacement does not impair service to the customer. The owner or applicant shall be responsible for all applicable fees and charges.

d. Meter Testing Fee. A customer who is serviced by a meter two inches and smaller and has

requested that the meter be removed for accuracy testing and replaced with another, shall be assessed a fee. (See Appendix I A.9.) The fee will be waived if the overall accuracy of the meter as tested is outside the defined acceptable parameters as established by the American Water Works Association.

7.11 Non-Potable Water Irrigation Rate.

The Board will establish non-potable water irrigation rates as necessary to maintain revenue, at a level to pay all costs of each project. The non-potable water irrigation rate for large turf and landscaping irrigation per 1,000 gallons and is subject to change at any time. (See Appendix I A.10.) The non-potable water irrigation rate will be at or below the annual average cost that the potable and non-potable water users would pay for potable water service on an annual basis. Periodically, the annual average cost will be computed for a recent 12-month period using the actual monthly water demands of each non-potable water user and each golf course consuming potable water. Each water service included in the computation will use service size to determine the appropriate daily service charges, daily backflow service charges, and water tier sizes. SNWA commodity charge, SNWA reliability surcharge, SNWA infrastructure charge, and any other charges normally paid by potable water users for irrigation water service will also be included. When new potable water rates are being proposed, the annual average cost computation will be adjusted to reflect applicable changes in any and all components of the computation.

7.12 Non-Revocable Groundwater Rights. The District may purchase non-revocable groundwater rights subject to verification of the standing and duty of the permit and approval from the District’s Board of Directors. When non-revocable groundwater rights are purchased by the District, the amount paid is based on the value to the District.


7.13 Public Fire Hydrants.

a. Private Use. Connection to a public fire hydrant which has been dedicated for public use is prohibited unless a permit is issued by the District and a District owned hydrant valve and meter are used. The applicant shall pay a permit fee in accordance with the rate schedule prior to issuance. The applicant for the permit shall designate the period of time and purpose for which water is to be used. The District may discontinue the service and remove its equipment if the water is used for any purpose other than that designated by the applicant, or if any part of the fire hydrant is operated. The District may establish limitations on the rate of flow and time of use. The District will install all equipment necessary for the meter connection and no water will be used until such equipment is installed. Except for emergency service connections, which may be established by the District for a limited time, water service from a fire hydrant for domestic purposes is prohibited.

The applicant shall use District installed backflow protection to prevent backflow to the District’s system.

In the event that an unauthorized connection is made to a fire hydrant the user shall be required to pay appropriate charges as determined by the District, and may be subject to other penalties.

A mobile meter may be provided to small users who generally move to multiple locations over time. These meters are granted at the sole discretion of the District. Mobile meter permit holders must:

1. Pay an annual permit fee. (See Appendix I A.4.) 2. Report the location of all water taken each day upon request by the District. 3. Acknowledge the initial meter reading. 4. Agree to have readings estimated for an average monthly bill throughout the year and

balance the actual read at the time of the annual meter inspection against the billable consumption for the year for payment or credit adjustment to the account, or refund.

5. Have the meter inspected annually.

b. Credit Privilege for Hydrant Permits. The privilege of credit for hydrant permits may be granted to contractors licensed in Nevada, and requests for the credit may be made by phone or other electronic means, provided that:

1. The privilege is not abused, 2. Payment for each hydrant permit is received by the District as part of the payment for

the first water bill issued for such permit.

7.14 Private Fire Protection Service. Applicable to all services through which water is to be used solely for extinguishing fires. Private fire service shall be assessed a daily service charge. Non-residential private fire protection services will be assessed SNWA non-residential daily fire infrastructure charge. (See Appendix I A.11.)


Unauthorized Use of Private Fire Protection Service. When it is found that a private fire service is being used for purposes other than standby fire protection, the District will bill the customer for all private fire protection water consumption measured by the detector check assembly times an applicable service size multiple. (See Appendix I A.11.) Failure to discontinue unauthorized use will be cause for shut-off or prosecution as prescribed by law.

7.15 Reactivation of Deserted or Inactive Services.

Upon receipt of an application, a deserted or inactive service may be activated provided the applicant pays any costs required to locate the service and upgrade it to current District standards. If the service cannot be located, it will be classified as abandoned or removed. If a service is located but found to be non-functional, the service may be classified as abandoned or removed.

7.16 Recharge Water Rates.

The Board may establish recharge water rates in conjunction with a Peak Demand Management Program. These rates will be established to meet costs during winter months for water purchased in conjunction with a recharge effort as part of a peak demand management agreement. Each agreement must be approved by the Board of Directors.

7.17 Reestablish Service Fee.

Customer or property owners will be charged a fee per incident for services that have been locked for tampering, illegal use, or prevention of further damage to District facilities. (See Appendix I A.12.) Further service to the property must be established only in the name of the property owner. When service is shut-off at the main, or restricted from use by the District by means other than locking the service, the property owner or the property owner’s representative possessing an appropriate power of attorney must pay a deposit to the District in the form of cash, cashier’s check, money order, or credit card to cover the actual cost of damage incurred by the District in addition to any other applicable fees, charges or deposits before a turn-on will be scheduled (See Appendix I A.7, A.8.) Once actual costs are determined, the property owner will be billed or refunded the difference between the deposit and the actual cost.

If it can be demonstrated to the District that neither the property owner nor a legally designated representative is available to meet the above-mentioned requirements for turn-on, a resident of the property may have water service reinstated by securing and delivering to the District a one year irrevocable letter of credit or a bond in a form approved by the District, in an amount equal to two and one half times the highest monthly bill as assessed during a twelve-month period, in addition to posting a cash deposit to cover the actual cost of damage incurred by the District. (See Appendix I A.8.) If the cash deposit exceeds the damages incurred by the District, a refund will be made. If the cash deposit does not cover the damages incurred by the District, the balance will be due from the owner, or representative, prior to restoring service.

7.18 Residential Main Extension.

If required by the fire department, the installation of a fire hydrant as part of the approval process for a Residential Main Extension shall be assessed an inclusive charge of all fees and charges associated with that installation. (See Appendix I A.13.)


7.19 Service Guarantee Program.

At the District’s sole discretion, the District will apply a credit (See Appendix I A.14) to a current customer’s active account in the following situations:

a. If the District shuts off the customer’s water service in error. b. If the District does not activate the customer’s service on the date requested. c. If the District does not respond to a billing inquiry within seven business days. d. If the District validates receipt of payment, but does not process the payment correctly. e. If the District, in its sole discretion, determine if this credit is warranted due to actions of

the District’s staff.

Additionally, if District personnel, while in the course and scope of District duties, physically damage a ratepayer’s property that is not improperly located within, above or near a District easement or District property, the District will repair or pay to have repaired the ratepayer’s property.

7.20 SNWA Commodity Charge.

SNWA imposes a commodity charge to fund regional water facilities. The charge applies to all District customers, except customers in Jean, Nevada. (See Appendix I A.15.)

7.21 SNWA Daily Infrastructure Charge.

The SNWA daily infrastructure charge will be multiplied by the number of days in the billing period to determine the respective charge for that billing period. (See Appendix I A.16.)

7.22 SNWA Regional Connection Charge.

The SNWA regional connection charge is the charge required of all applicants for service to property where a service does not exist and cegional connection charges have been paid in the last ten years. The charge is based on the demand for water that development places on the capacity of the system and will be charged at the current rate. Regional connection charges paid in the last ten years will be applied toward charges due. The charge is used to acquire and develop resources and to fund regional facilities constructed by SNWA to support the demand created by a service. Funds collected shall be transferred to SNWA to acquire and develop resources and to fund regional facilities constructed and operated by the SNWA. This charge does not apply to applications for service within Jean, Nevada. (See Appendix I A.17.)

7.23 SNWA Reliability Surcharge.

A reliability surcharge is charged on all residential class customers at .25 percent of total water bill for service charges and consumption rate. Residential class includes all multi-residential classes, as well as single family residential. (See Appendix I A.18.)

All other customer classes are charged at two and one half percent of total water bill, including service charges, backflow, and consumption rate. The reliability surcharge is collected by the District at the same time and in the same manner as


monthly water bills, except those in Jean, Nevada. Charges for water may be affected by water budgeting rules provided in Chapter 11.

7.24 Tier Consumption Rate Charge

Average Daily Use Rate Blocks will be multiplied by the number of days in the billing period and rounded to the appropriate whole consumption (1,000 gallons) to determine that billing period’s rate blocks. Consumption within the billing period rate blocks will be billed at the appropriate block rate shown for the Las Vegas Valley Thresholds and Metered Rates for Domestic Services. Beginning January 1, 2019, the Tier Rates will be adjusted annually on January 1. The rates will be set in accordance with the annual increase as of September of the previous year, per the Consumer Price Index, All Items, All Urban Consumers (CPI-U), Pacific Cities, West Size Class A. The annual adjustment shall not exceed 4.5 percent or fall below 1.5 percent without additional action by the Board. (See Appendix A.19.)

7.25 Turn-On and Shut-Off Fees.

a. Turn-On. A water service will be turned on for a fee (see Appendix I A.20), provided that the requested effective date for service activation or restoration is at least one business day after an application is accepted or, in the case of service interrupted for delinquency, sufficient payment has been received as required by the District.

b. Same day service turn-on or restoration may be provided for an additional fee when requests

are received prior to the close of the business day. Requests received after normal business hours, or on weekends, or during a holiday for same day service turn-on or restoration will be assessed a fee, provided that the District can respond to the customer’s request. (See Appendix I A.20.)

c. Shut-Off. An existing water service will be shut off without charge if the requested effective

date for service shut off is at least one business day after the request for discontinuance of service is received.

d. Same day shut-off service may be provided for a fee when a request is received prior to the

close of the business day. Requests for same day or future shut-off will not be accepted if received after normal business hours, on weekends, or on holidays. (See Appendix I A.20.)

7.26 Water Waste Fee.

Customers issued a violation notice as defined by the District shall be assessed a fee. (See Appendix I A.21.) Violation levels are based upon violation history for the preceding 18 months.

7.27 Well Abandonment Incentive.

As an incentive for existing property owners to convert their water source from a well to the District’s system, a cash incentive will be made to each owner who abandons their well in conjunction with making application for a new water service from the District. The owner must submit a certified copy of the well plugging report prepared by the licensed driller in accordance with NAC 534.420. The cash incentive for well abandonment will not be provided in the event the well is abandoned and plugged by an agency at no cost to the property owner.

Chapter 8 – Time and Manner of Payment 46

CHAPTER 8 – TIME AND MANNER OF PAYMENT 8.1 Bills Due When Presented.

Meters will be read or estimated monthly. The District will issue a bill to the customer for each connection to District facilities for usage and related fees and charges. All bills shall be due and payable upon receipt. Failure to receive a bill does not relieve a customer of liability. Customers are responsible for payment of all water recorded as having passed through the meter, regardless of whether such water was put to beneficial use. When current bills are not paid by the due date on the bill, they are subject to the assessment of late charges or other fees, and will be considered delinquent. Delinquent accounts are subject to disconnection. The District may, at its sole and exclusive discretion, make arrangements to extend this payment deadline or allow the customer to pay the unpaid balance amount in installments. Failure to remit valid payment in compliance with arrangements made may result in service discontinuance without notice.

8.2 Proration of Service Charges.

All service charges shall be calculated on a daily basis. 8.3 Commercial Subdivisions.

In the event a commercial subdivision does not have individual meters to each parcel, the District is not responsible for dividing water use among the commercial subdivision occupants. If there is a need for individual meters to each parcel, any sub-meter must be located on the parcel it serves or within the boundaries of a one lot commercial subdivision. It is the responsibility of the customer or property owner to obtain approval for installation of additional water facilities and pay all charges, fees, or deposits in accordance with the Service Rules.

8.4 Estimated Bills.

a. If a meter cannot be read because of obstructions or other causes, an estimate shall be made of the quantity of water used and a bill rendered for the estimated quantity. The District reserves the right to estimate any meter readings periodically. The next succeeding bill that is based upon actual meter readings will reflect the difference between prior estimates and actual consumption.

b. If a meter reading is obtained which indicates a meter malfunction, an estimate shall be made

of the quantity of water used and a bill rendered for the estimated quantity. c. Estimates shall be based first on account history or comparable services within the area. If

there is no comparable service within the area, then estimates shall be based on comparable service within the District.

8.5 Collection Stations.

For the convenience of its customers, the District may designate and authorize others to serve as agents for the collection of bills. At the discretion of the District, delinquent bills may require payment at the District office.

Chapter 8 – Time and Manner of Payment 47

8.6 Payments Not Honored by Financial Institutions.

Remittances presented in payment of a bill which are not honored and are returned by any financial institution shall be treated as though no payment had been made and service may be discontinued without notice.

8.7 Accounts with the District that are paid by checks or electronic presentment which are not

honored by any financial institution shall be charged a returned payment fee in addition to any other applicable fees and charges. Redemption of returned payments, as well as any additional fees or charges assessed, may be required to be by cash or equivalent at the discretion of the District.

8.8 Billing Errors.

Correction of billing errors shall appear on subsequent bill statements. The District will make retroactive bill corrections for a period of no more than 18 months.

8.9 Billing Adjustments.

The District, at its discretion and for purposes of account dispute resolution, may offer an adjustment for unexplained, non-beneficial usage. This adjustment will be based on recorded average daily usage for historical comparable usage periods and shall be applied only when an investigation conducted by the District has concluded there is no reasonable or viable explanation for the usage. The District, at its discretion and for purposes of conservation, may offer a one-time partial consumption adjustment for usage related to an on-site leak or malfunction that has been repaired.

Chapter 9 – Installation of Water Facilities 48

CHAPTER 9 – INSTALLATION OF WATER FACILITIES 9.1 General Conditions for Installation of Water Facilities.

a. Applicability.

Any work on District facilities, including the installation of new service connections, water main, backflow prevention devices, or associated appurtenances, or relocation or removal of existing facilities, not contracted for directly by the District, shall comply with the requirements of this Chapter. All work shall be submitted for review and approved in writing by the District, and required fees and charges paid to the District, prior to District approval. If the District determines that additional facilities, including major facilities, such as a reservoir, a main exceeding 24ʺ in diameter, a pumping station, or infrastructure will be required to support service, reliability, or other factors for existing or proposed development, the developer or owner will be required to enter into a development agreement with the District.

A main extension may be required along the entire length of at least one property line frontage of the property to be developed whenever future line extension is possible, or when the adjacent main cannot meet the needs of the proposed development.

b. Construction Plans.

All water plans submitted for review shall conform to UDACS. Water plans shall include, at a minimum, the following:

1. A copy of the recorded final subdivision map, parcel map or any other map, if applicable. 2. Two sets (24ʺ x 36ʺ) of detailed water plans or the equivalent electronic CAD file

(formatted for printing at 24ʺ x 36ʺ) in dwfx, dwf, or other format specified by the District.

3. A completed data sheet as provided by the District. 4. The required application fee. 5. Development approval or water commitment. Water plans which meet the requirements of Items 1-5, which do not have a development approval or water commitment, may be accepted for review, but the acceptance for review does not provide any additional consideration toward a water commitment to a new development or other project. The plans shall be prepared by a Professional Engineer licensed in Nevada and shall clearly indicate the size and location of mains and appurtenances, including all lateral pipe and fire hydrants, and shall indicate size and location of all other existing and proposed utilities. Water plans shall designate boundaries of the applicant’s property which will be served by the proposed main extension. Proof of rights-of-way or easements must also be provided. The District will review the water plan and will upload a digital redline set and checklist letter for available download by the applicant or a representative of the applicant. A paper copy will only be available upon request. The applicant shall prepare and submit to the District a set of reproducible mylar water plans conforming with the revisions, which shall be retained by the District and considered the master water plan after approval by the


District. Upon execution of the appropriate agreements by the applicant and payment of all outstanding bills, applicable charges, fees, or deposits, and after approval of other governmental agencies, and any other requirements, the water plan may be approved and released for construction purposes.

c. Time Limitation.

Approval by the District for the installation of water facilities will be valid for a limited time. In the event that construction of the mains or services covered by any approved plan is not started within one year from the date of approval, or as designated in the development agreement, the project shall be deemed to have been abandoned, and any subsequent proposal for reactivation shall be treated as a new project, including fulfilling all water commitment requirements in effect at the time the project is reactivated. Construction is considered to have started upon the installation of 25 percent of the approved facilities, as determined by the District. The implementation of the approved water quality mitigation plan will be a condition of connection to the District system. Any limitations on approval for other than one year shall be shown on the drawings. The same shall apply when active construction work is discontinued for one year.

All water facility construction must be completed within two years from the date of plan approval. If work is not completed in the two year period, the developer may request a time extension, but an additional inspection fee will be required. If the work will not be completed in the next six months, the developer shall also post a bond or cash deposit with the District to assure completion in one year or the Development Agreement may be terminated.

In the event the project received a water commitment pursuant to Chapter 2.2.b or Chapter 2.2.c, the District may, at its discretion, invoke the performance bond for the installation of the water facilities rather than canceling the project.

d. Construction, Assignment, Abandonment, Cessation, Cancellation.

In the event of abandonment or cessation of construction, prepaid installation fees and other charges and deposits may be refunded, or used by the District to pursue completion of all or part of the project, as determined by the District.

If a project receives a water commitment under the provisions of Chapter 2.2.b, and the water plans are subsequently proposed for cancellation by the developer, owner, or the District, all prepaid installation fees and other charges and deposits shall be retained by the District until the water commitment is terminated, the project is reverted to acreage, and the developer or owner requests in writing the fees be returned in accordance with the service application or development agreement. A refund shall not include the application fees, inspection fees, or all costs incurred by the District to separate the project facilities from the District system. If the project changes owners prior to applying to terminate the water commitment, all refundable fees will be refunded to the current owner at the time the refund is made. If the project will require a new approval of the water plan, any retained fees shall be applied to any increased fees required at the time a water plan is reapproved.

If a project receives a water commitment under the provisions of Chapter 2.2.c and the water plans are subsequently proposed for cancellation prior to the installation of water facilities,


all prepaid installation fees and other charges and deposits shall be retained by the District until the water commitment is terminated, the building permit is terminated or expires, and the developer requests in writing the fees be returned. If the project will require a new approval of the water plan, any retained fees shall be applied to any increased fees required at the time a water plan is reapproved.

If funds are not available to complete the work, the District may complete the work on an actual cost basis and bill the developer. Subsequent projects submitted for approval shall be held until invoices for uncompleted work are paid.

To assure District recognition of an assignment from one developer or owner to another, a District provided assignment form must be completed, and a fully executed duplicate original must be returned to the District.

e. Compliance with Specifications.

Main extensions, service connections, or appurtenances shall be constructed by a Nevada licensed contractor in conformity with all District specifications, standards, and procedures which are in effect at the time the water plans receive District approval. In addition to all specifications, standards, and procedures, the following requirements shall be met:

1. Based on approved plans, all new water facilities shall be installed, disinfected, pressure

tested, and maintained for water quality to the satisfaction of the District before connecting the new mains or to existing mains, unless otherwise permitted by the District.

2. Connections to existing mains shall be made only when authorized by the District, only

in the presence of an authorized representative of the District, and only at times specified by the District. The approved Water Quality Mitigation Plan, if required, shall be implemented prior to connecting to existing mains.

3. Existing mains shall not be taken out of service for the purpose of making new

connections when other options are feasible. Mains may only be taken out of service with the specific approval of the District.

4. All water facilities, once connected to existing District facilities, must maintain

established water quality standards throughout the installed system. If the District determines that water quality standards are not being maintained following the connection of the approved facilities to the District system, a new or revised Water Quality Mitigation Plan will be required for District review and approval, and implementation at the sole expense of the developer.

f. Construction Inspection.

The District shall inspect the installation of water facilities from construction commencement through final water project acceptance, certificate of occupancy inspection, or cancellation, cessation, or abandonment. The District reserves the right to terminate service if the work does not comply with District requirements and approved water plans. Termination will result in a written notice by the District that all or part of the installed


facilities will be abandoned and disconnected by the District from the District system. Disconnection will be at the expense of the developer.

At the time of inspection for acceptance of facilities, the District may refuse to accept facilities if they could create a liability or a risk to public health, safety, or welfare for the District. A liability includes that ability of the project facilities to meet water quality operating standards for the development, noncompliance with District standards, or potential maintenance issues. At the time of certificate of occupancy inspection, the District may refuse to pass the inspection if previously accepted facilities are found to be damaged or no longer in compliance with District standards. The District may pass the certificate of occupancy inspection once repairs or corrections required by the District have been made and inspected by the District.

The District will not provide domestic water service to an approved permanent structure until all water facilities related to that structure, as shown on the approved water plans, consistently meet water quality standards.

g. Meter Installation.

For meters two inches and smaller, the applicant shall obtain the meter from the District. For meters larger than two inches, the applicant shall provide a meter which meets District specifications.

Meters obtained from District stock will be acquired in accordance with District procedures. The meter shall be installed before any water is drawn through the service connection.

No meter shall be installed until a successful pressure test and water sample has been verified by the District.

h. Payment for Water.

Payment for water used from the time of initial meter installation shall be the responsibility of the user or customer and will be charged and billed monthly at the metered construction water rate. The District reserves the right to audit meter installation. The District reserves the right to start service at its discretion upon verification of meter installation, occupancy, or irrigation. Upon verification, monthly billing will be based on the rate for metered construction water.

The developer shall remain responsible for correction of all deficiencies and shall remain liable for the monthly bill payment for all metered water used and associated deficiency fees, regardless of whether subject facilities are in use by a subsequent developer, domestic, or commercial customer, or property owner until the defects are corrected by the applicant and are accepted by the District.

Following acceptance of all facilities by the District for ownership and maintenance, the developer is responsible for ensuring that services accepted by the District are removed from the developer’s account. Until that notification to the District occurs by the developer, billing for all consumption through all meters at the rate for metered construction water remains the responsibility of the developer.


i. Guarantee.

Installation, materials, and workmanship shall be guaranteed complete and free of defects for a period of one year from the date of acceptance by the District. Upon receipt of notice of incomplete work or defect from the District, the developer shall immediately correct the situation, or shall reimburse the District for the cost of correction. The District will notify the developer or developer’s contractor of any incomplete work or defect and give an opportunity for the contractor to make a correction. If the contractor fails to do so, the District may make the correction and bill the contractor for the cost of the correction. If the contractor fails to pay for the cost of the correction, the District will bill the developer.

j. Location.

1. Main extensions and appurtenances shall be located within a right-of-way or private street 50 feet in width or greater, which must be dedicated for utility purposes, if the water main is 24 inches in diameter and larger, or longer than 150 feet. Main extensions of lesser diameter or length may be located in private streets or rights-of-way 30 feet in width dedicated for utility purposes.

2. If the 50-foot right-of-way or private street dedicated for utility purposes is not available,

the applicant may petition the District and, upon District approval, main extensions and appurtenances may be located within utility easements granted to the District (which may include right-of-way or private streets) for a total 30-foot utility dedication.

3. Right-of-way, private street, or easement grants for utility purposes totaling less than 50

feet may be accepted at the discretion of the District. 4. All rights-of-way, private streets, or easements shall be shown on the water plans and

shall be provided to the District prior to the approval of water plans and must provide adequate clearances for the safe operation, maintenance, or repair of the water facilities. The District reserves the right to determine the location of a main extension and appurtenances.

k. Easements.

1. No buildings, structures, or trees will be placed upon, over or under any District easement, except that an easement can be improved and used for street, road, or driveway purposes and for other utilities, as long as the use does not interfere with the operation and maintenance of the District facilities within the easement.

2. Should the District act to repair any of its facilities within the easement, public utility

easement, or dedicated public right of way, the District is not responsible for replacing any decorative surface improvements, such as pavers, stamped concrete, etc. The District will replace surface improvements to comply with Clark County Regional Transportation Commission standards for typical asphalt pavement and concrete sidewalk only. The District, upon request by a property owner and at the property owner’s expense, may replace decorative surface improvements.


3. Should any of the District facilities within an easement be required to be relocated or repaired as a result of changes in grade or other construction within the easement, the property owner will bear the full cost of such relocation or repair.

l. Size of Mains.

A main extension shall be of sufficient size to provide an adequate water supply to the development (subdivision, commercial, industrial, single residential property, or other property). The minimum water main size will be based on the existing or proposed street right-of-way width, which may include common areas.

A developer extending water mains will be required to install these minimum size water mains at their sole expense. The minimum water main diameters are as follows:

Street Width Minimum Water Main Diameter

Up to 60′ 8ʺ 61′ to 80′ 10ʺ Greater than 80′ 12ʺ

Water mains in cul-de-sacs, internal streets within subdivisions, and other areas where water mains will not be extended in the future, may be six inches in diameter if that size water main meets the water demand requirement of the development. The District reserves the right to establish the size of all mains and appurtenances.

m. Fire Hydrants.

Fire hydrant installations shall conform with design and location requirements of the governmental agency having jurisdiction.

n. Use of Facilities.

A main extension constructed for a development shall not be considered as reserved for service to that development exclusively. Extensions of and connections to a main extension for other development may be permitted when, as determined by the District, such connections will not substantially affect service to the original development.

o. Conveyance of Title.

Upon satisfactory completion of construction and acceptance of the facilities by the District, the developer shall deliver to the District a valid bill of sale conveying unencumbered title to the facilities to the District.

p. Construction by Private Contractor or District.

Construction work shall be performed by a Nevada licensed contractor and selected by the applicant. In certain circumstances when, as determined by the District, the extent of work to be performed is minor and can be accomplished efficiently and economically by District employees, the applicant will deposit an amount determined by the District. Upon


completion of construction, the difference between the estimated and actual costs will be either billed or refunded.

q. Refund of Frontage Connection Charges.

The Developer may receive frontage connection charges collected by the District for connections to the main extension installed under the provisions of a main extension agreement specifically providing for the refund of frontage connection charges. The potential refunds paid to the Developer shall be limited to the fees collected by the District up to ten years from the date of the agreement. The total of potential refunds made for connections on either side of the main extension for the development shall not exceed the amount stated in Appendix I A.3.c. Any refund for a connection to the main extension shall be made following the date the main or services are inspected and accepted by the District and a signed Bill of Sale is provided by the developer.

At the sole discretion of the District, transmission mains may have limited connections made to them. Conditions limiting these connections include ensuring system reliability and the nature of the materials used to construct large diameter pipelines. Due to these conditions, parallel mains may be required to be constructed in order to serve adjacent developments.

By deciding whether a connection will be adjacent to, or parallel to a transmission main, the potential for the refunding of frontage connection charges by the District to the developer of the transmission main will be calculated in accordance with the Service Rules. A connection to parallel or adjacent mains shall be assessed frontage connection charges based on the main providing the direct service with refunding to the main providing the direct service. Refunding of frontage connection charges to the developer of a transmission main may occur with parallel main installations. Refunds will be based only on the difference between the frontage of the property to be developed and the length of the parallel main serving that property.

9.2 Service Connections Installed by Private Contractor.

If service connections are installed by private contractor, the provisions of this Chapter shall apply.

9.3 Standard Main Extensions. a. Applicability.

A standard main extension shall apply if the property to be served does not meet the requirements of a residential main extension, or if a residential main extension does not meet the needs of the applicant, and if the District chooses not to oversize the main.

b. Responsibility for Cost.

The cost of a standard main extension, including service laterals, fire hydrants, and all other appurtenances, shall be borne by the person seeking the extension.


9.4 Oversized Main Extensions.

a. Refunding for Oversizing.

The District shall refund, without interest, to the developer the cost of oversizing the main extension, as stated below or as specified in the agreement, within 45 calendar days following acceptance by the District and delivery of an unencumbered bill of sale.

In the event water mains are oversized to a diameter greater than 42 inches in diameter, the District will refund the cost for that portion of the oversized main extension greater than 42 inches, separate from the oversized portion less than 42 inches. The cost of oversizing that portion of the water main in excess of 42 inches will be refunded by the District, as specified in the agreement within 45 calendar days following acceptance by the District and delivery of an unencumbered bill of sale.

An oversized main extension is required to be bid as a public works project in accordance with Nevada Revised Statutes as amended whenever the pipe size is greater than 42 inches.

b. Cost Allowances.

Refunding by the District for the oversizing of a main extension shall be based on the difference in cost allowance between the oversized main installed and the main required by the developer, multiplied by the horizontal lineal feet of main actually installed. Cost allowances per lineal foot for various diameters are as follows:

Diameter Cost Allowance per Lineal Foot <8ʺ $ 0 8ʺ $ 36 10ʺ $ 43 12ʺ $ 52 16ʺ $ 79 20ʺ $ 111 24ʺ $ 143 30ʺ $ 224 36ʺ $ 247 42ʺ $ 271 >42ʺ Based on competitive bids

At the developer’s option, the reimbursement amount may be based on actual construction costs if an open competitive bid process in accordance with NRS Chapter 338 is completed for the oversized main.

c. Alternate Method of Payment.

The Board may, in lieu of a lump sum payment of the District’s portion of the cost, arrange with the developer for an alternate method of payment.


9.5 Bolstering.

Bolstering may be required by the District as a condition of the development approval process.

The District shall refund to the developer, without interest, the cost of bolstering the main extension as specified in the agreement within 45 calendar days following acceptance by the District and delivery of an unencumbered bill of sale.

9.6 Assessment District Improvements.

Property owners may petition the District for formulation of an assessment district for the purpose of providing a water supply system or for improving an existing system which is inadequate. NRS Chapter 271 governs the process for petition and formulation of an assessment district.

9.7 Residential Main Extensions.

a. Applicability.

A residential main extension is a main extension sized in accordance with the Service Rules which is installed by the District to provide service to a single family residentially zoned lot. This extension shall apply only as part of a voluntary or mandatory well conversion, or to individual, developed parcels located within a well service area that apply to convert to District service without participating in the SNWA Well Conversion Program.

b. Application.

The applicant shall meet the following requirements, submit the following information, and pay the applicable fees, charges, or deposits.

1. Have a water commitment in accordance with Chapter 2. 2. Provide a legal description of the parcel to be served. 3. Provide a dedicated right-of-way or easement in which the main is to be located. 4. Execute a residential main extension agreement. 5. Provide other information as required by the District.

The District shall commence construction of the main extension following payment of fees and obtaining necessary approvals and permits for the project.

The District reserves the right to deny a residential main extension application, including if there is an existing assessment district or another previously approved form of providing water.

There are no frontage connection charge refunds due the applicant of a residential main extension for any connection to the main.


c. Length Limitations.

The length of main to be installed will be the distance necessary to extend from an existing active main with sufficient capacity and pressure to a point which will provide a minimum of twenty feet of main fronting the parcel receiving service. The maximum length of a residential main extension shall be 1,250 feet.

d. Fire Hydrants.

Fire hydrants will be installed as a part of residential main extensions when required by the governmental agencys having jurisdiction. Any costs for providing fire protection are the responsibility of the applicant.

Chapter 10 – Installations of Non-Potable Water Facilities 58

CHAPTER 10 – INSTALLATIONS OF NON-POTABLE WATER FACILITIES 10.1 Conditions.

The District supports the use of non-potable water for use by large turf and landscape irrigators and appropriate non-residential users as part of a continuing effort to conserve potable water for domestic consumption. This alternative water resource is subject to availability as determined by the District. All non-potable water delivered by the District shall be used for irrigation or non- residential use on the user premises in compliance with the Service Rules and all applicable rules and regulations of federal, state, county, city, other local regulatory agencies, and the NDEP-approved Effluent Management Plan (EMP). The District shall be responsible for conveying and controlling the non-potable water in compliance with applicable regulatory agency requirements, up to and including the point of delivery. Plans for the installation of non-potable services shall be submitted as required under the Service Rules. Installation of non-potable water facilities will not be approved or accepted for operation or maintenance by the District prior to the establishment of customer demand on the facility. The design, construction, operation, or maintenance of all on-site potable golf course systems, or other non-potable irrigation and non-residential area systems, shall be the responsibility of the non-potable water user.

10.2 Responsibilities. The District will: a. Provide and operate the Recycled Water Distribution System (RWDS), as necessary, to

deliver non-potable water to the user’s point of delivery in compliance with applicable regulatory agency requirements.

b. Maintain ownership and control and assume maintenance and repair responsibility of the

RWDS, including, as appropriate, meter, control valve, and vault, to the point of delivery, as well as the reservoir level sensing device and its appurtenant communication features.

c. Allow non-potable large turf and landscape irrigation or non-residential services to be

designed and constructed in accordance with District standards, which will be subject to applicable rates, fees, or charges.

d. Allow potable service as part of large turf and landscape areas that, for example, may be

designated for golf tees and putting greens. This type of service will be allowed either as a conversion from a District approved non-potable irrigation system, as an initial installation during new golf course construction, or of other large turf and landscape irrigation systems.

e. Review user plans for a transition from a potable water supply to a non-potable water

supply, with ongoing fees being the responsibility of the user.

Chapter 10 – Installations of Non-Potable Water Facilities 59

The non-potable water user will: a. Install, operate, maintain, and repair any on-site non-potable water irrigation system with

all appurtenances necessary to meet, convey, control, and distribute through the irrigation or storage system, and use the non-potable water delivered by the District in compliance with the applicable provisions of city, county, state, and federal statutes, ordinances, or regulations and pursuant to the Service Rules.

User installation, operation, maintenance, and repair responsibility will include responsibility for all types of on-site irrigation pipelines, pumps, sprinklers, storage facilities and their maintenance if located on user’s property, and in compliance with the EMP.

b. Provide a forecast of daily non-potable water demands, as required by the District. c. Design and construct any non-potable conversions to potable water irrigation for

designated large turf and landscaped areas. d. Conduct an annual inspection of activated on-site potable and non-potable irrigation

systems. These inspections shall be performed by a certified cross-connection control specialist. The non-potable water user will ensure that no cross-connections of potable and non-potable systems occur during the life of the irrigation systems.

e. Provide the District with Groundwater Discharge Permit holder contact information and

notify the District of any change to the contact. f. Stay in compliance with all NDEP regulations as outlined in the Groundwater Discharge

Permit. The District will not deliver non-potable water while the user is out of compliance. g. Provide the District with a copy of the current EMP and Groundwater Discharge Permit. h. Trim bushes, prune trees, and maintain landscaping on the user property to ensure that

line-of-sight communication is available to the District.

10.3 Irrigation System Charges. This subsection describes the means of assessing or refunding fees and charges for partial conversions of non-potable irrigation systems to potable irrigation systems for large turf and landscape irrigators. The following charges apply to potable irrigation systems that are installed or retained with non-potable irrigation systems.

a. A partial conversion to, or new installation of potable services will require the payment of all District and regional fees and charges.

b. Fees, charges, credits, and refunds for new connections to existing recycled water distribution systems, or for the development of new recycled systems, will require individual project review. The purpose of the reviews will be to assess the variables of distribution, system supply, and development costs, as well as to perform audits on conversion acreage, and assess appropriate fees and charges.

Chapter 11 – Conservation 60

CHAPTER 11 – CONSERVATION 11.1 Introduction.

Water efficiency is a critical component of the District’s comprehensive strategy for meeting current and future water needs of its customers. Water use regulations effectively reduce waste and fulfill regulatory requirements of the State of Nevada and the United States Bureau of Reclamation. As a member agency of the Southern Nevada Water Authority, the District collaborates with other regional water agencies to develop and support comprehensive water efficiency policies in support of the regional Water Resource Plan.

11.2 Water Waste Enforcement. As a condition of service, customers of the District must use water delivered through the District’s system in a manner that promotes efficiency and avoids waste. In the event of a conflict between the Service Rules and other applicable ordinances or regulations, the more stringent provision will prevail.

11.3 Water Waste Prohibited.

a. Water waste shall include:

1. Allowing water provided by the District to flow or spray off the property. 2. Failure to correct a malfunctioning device or supply line, where the customer or

their agent has known of the problem for more than 48 hours. 3. Non-compliance with regulations regarding washing of vehicles, equipment,

driveways, parking lots, sidewalks, streets, or other surfaces or objects. 4. Discharging swimming pool or spa water drainage off the property where discharge

into a public sanitary sewer is available. 5. Using spray irrigation (such as sprinklers) between the hours of 11:00 a.m. and

7:00 p.m. from May 1st through August 31st each year. 6. Non-compliance with regulations relating to ornamental water features and misters. 7. Non-compliance with watering group assignments.

b. Violations.

Upon the first observation of waste, the customer will be notified and allowed a prescribed time period to take corrective action. Subsequent violations will result in a fee assessment. In addition, the District may exercise authority granted by any appropriate jurisdictions, including the issuance of misdemeanor citations. The District has adopted specific administrative policies and procedures to support the Service Rules. These policies and procedures:

1. Specifically define water waste and exemptions; 2. Require observation and documentation of water waste by a representative of the

District;


3. Require notification to the customer explaining the District’s policy prior to fee assessment;

4. May allow a customer to receive additional time to pursue corrective action; 5. Provide a mechanism by which a customer may protest the fee assessment;

c. Administrative Fees.

Customers issued a violation notice as defined by the District shall be assessed a fee according to the listed schedule. Violation levels shall be based upon violation history for the preceding 18 months. Administrative fees are assessed in accordance with Appendix I A.21.

11.4 Exemptions

The following exemptions shall apply.

Activity Type Exempt from Time of Day?

Exempt from Assigned Day?

Exempt from Spray or Flow off property?

Watering with hand-held hose Yes Yes No

Using Non-Spray Irrigation (such as low-volume, drip irrigation)

Yes

Yes, but not to exceed maximum

number of days per week

No

Watering newly established landscape, including overseeding (1)

Yes, for up to 30 days

Yes, for up to 30 days No

Irrigation of Commercial Nursery Stock Yes Yes No

Supervised testing of irrigation systems Yes Yes Yes

Water budgeted facilities Yes Yes No

Activities necessary for public health, safety, or welfare

Yes Yes Yes

Residential Car Washing with bucket and shut-off nozzle

Yes Yes Yes, for not more than 5 minutes

1A customer must contact the District prior to change in irrigation schedule. Must be in compliance with all applicable codes and conservation restrictions. Exemption limited to one 30-day period per calendar year.


11.5 Compliance with Water Efficiency and Conservation Codes.

All customers of the District must comply with applicable water efficiency and landscape codes. The District may reject the application for, rescind, or terminate water service to any property or use determined to be in violation of applicable codes or standards which are intended to conserve or protect water resources.

11.6 Conservation Restrictions.

a. Irrigation Restrictions for Properties not Subject to Water Budgets.

Watering days or schedules will be assigned and communicated to each customer by the District.

1. From May 1st through August 31st of each calendar year, it is water waste to spray

irrigate outdoor vegetation between the hours of 11:00 a.m. and 7:00 p.m. 2. It is water waste to irrigate outdoor vegetation on days outside of the assigned schedule

for the property.

Season Watering Schedule

Winter November – February One Assigned Day Per Week

Spring March – April 3 Assigned Days per Week

Summer May - August Any Day except Sunday

Fall September - October

3 Assigned Days per Week

3. Community Use Recreational Turf Area (CURTA).

Public or private areas designated as CURTA by government jurisdictions shall comply with the following restrictions:

a. During the spring and fall a watering schedule for each area may not exceed seven

days out of 14 days and the schedule must be posted at each location. b. During the winter a watering schedule for each area may not exceed two

days out of seven days and the schedule must be posted at each location. c. Irrigation shall be eligible to commence no earlier than 9:00 p.m. the day prior to

the designated day. d. The District may require areas designated as CURTA to submit an irrigation

schedule to the District for the current season (Spring, Winter, Fall) within 30 days


of the designation. Irrigation schedules for subsequent seasons must be submitted 30 days prior to the next season.

Government bodies may approve an alternative to landscape watering restrictions on a specific CURTA, and under such circumstances the District shall defer enforcement of provisions 3.a. and 3.b.

b. Water Budgeted Golf Courses.

Any golf course using District supplied water shall be on a water budget and shall be exempt from time of day and assigned watering day provisions. A golf course on a water budget shall be allocated 6.3 acre feet of SNWA member agency water (including potable, raw, reuse, and non-potable) for each irrigated acre, per calendar year. The irrigated acreage will include lakes and ponds existing within a golf course.

The District, in consultation with the customer, shall determine the irrigated acreage of the golf course. In the event a golf course customer contests the calculated irrigated acreage as determined by the District, the golf course may provide calculations supported by other methods acceptable to the District. The District shall make the final determination of irrigated acreage. Once measured, the irrigated acreage shall remain fixed. If a golf course expands its course by increasing the number of playing holes, a new irrigated acreage will be determined.

Water used within the budgeted amount shall be billed according to the rate schedule. Water used in excess of the budget will be assessed a surcharge based upon the schedule below.

Percentage of budget 101 to 120 percent

121 to 140 percent

Over 140 percent

Surcharge to apply to water use in excess of budget.

2.0 times the highest non- potable rate.



c. Mist System Restrictions.

Residential mist systems used for human comfort are not restricted. However, commercial use is allowed only under the following conditions: 1. From May 1st through August 31st and, 2. Between noon and midnight

d. Water Feature Conditions and Exemptions.

Water features may not be operated, but will not be required to be drained. A re-circulating water pool may be maintained to sustain pumps, pond liners, surface coatings, and ancillary equipment. A water feature may be operated only between 1:00 a.m. and 4:00 a.m., or whenever freezing conditions require system preservation. This shall include the use of District water that has been recycled or reprocessed by the customer.


Where not inconsistent or in conflict with the governing provisions of another governmental entity having authority over water features, the following uses are exempt from the operational restrictions stated above: 1. Residential.

A water feature of 25 square feet or less of surface area at a single-family residence or centrally located within a residential development is exempt.

2. Non-Residential.

A water feature as approved by the governing entity, including any conditions or requirements established by the governing entity.

3. Swimming pools and recreational water parks, both public and private. 4. Water features that are necessary and functional components serving other allowable

uses (e.g., storage ponds on a golf course, or aeration devices). 5. Indoor water features or features with the majority of the total water volume

contained indoors or or contained within a closed vessel. If practical alternatives exist for separating indoor and outdoor components, they shall be separated and managed accordingly.

6. Fountains and water features at resorts as defined by the governing jurisdiction. 7. Fountains or water features necessary to sustain aquatic animals provided that such

animals are of significant value and have been actively managed within the water feature.

8. Fountains and water features supplied by privately owned water rights, unless

restricted by the code of the applicable jurisdiction.

e. Other Outdoor Water Use Restrictions.

1. Surface, Building, and Equipment Washing (excluding motor vehicles).

Surface, building, and equipment washing is prohibited, unless the water is discharged to a sanitary sewer through approved methods, or contained on site.

2. Personal Vehicle Washing

Washing of personal vehicles upon residential properties is limited to once per week, per vehicle and requires a positive shut-off nozzle on the garden hose.


3. Commercial Vehicle Washing.

Commercial vehicles may only be washed at a commercial facility where water is discharged to the sanitary sewer through approved methods or, with the use of a high-pressure, low volume sprayer using less than ten gallons per vehicle. There is no limitation on frequency.

f. Manmade Lake Provisions.

Man-made lakes with over one acre of surface area shall pay the same rate as metered construction water. Lakes that serve, in whole or part, as a functional reservoir for a golf course are included in the calculation of a golf course water budget.

g. Governmental Facility Provisions.

1. Government facilities shall be subject to landscape water restrictions. 2. Government facilities shall be subject to District water rates and water waste fees.

11.7 Water Budgets.

In addition to, or in lieu of, any provisions of this Chapter, the District reserves the right to assign specific water budgets to customers, and the right to prescribe rates or surcharges for varying levels of use related to the budget. The District shall provide written notification to each individual water budgeted customer of the amount of water provided for the budget and associated provisions. Where a water budgeted customer is served by more than one SNWA member agency, the District may collaborate with any of those member agencies for purposes of administering the water budget. The District may assign water budgets for any specified period of time and may prorate the amount of water at its discretion. If conditions at a property change so that an alteration in the water budget may be merited, the District may reconsider the budget. Water budgeted customers are exempt from time and day, assigned day, and watering frequency restrictions described elsewhere in this Chapter.

Chapter 12 – Miscellaneous 66

CHAPTER 12 – MISCELLANEOUS 12.1 Water Use Limitations.

In the event of water shortages, emergency conditions, or inability of the delivery system to provide adequate volumes of water, the General Manager shall have the authority to limit water usage. Any actions taken by the General Manager pursuant to this Chapter shall be reviewed by the Board of Directors. The District may enforce any action taken under these sections, including by disconnection of a customer’s water service.

12.2 Expansion of Facilities - District Financing. As the need arises, as determined solely by the District and its Board, the District will construct major facilities required to provide an adequate water supply, including transmission mains, reservoirs, or pumping stations, in general conformity with its capital improvements plan from proceeds of General Obligation Bond sales. At the discretion of the Board of Directors, and as funds are available, the District may construct main extensions and other improvements which are required to improve or reinforce the distribution system.

12.3 Special Conditions. In the event that conditions arise which are not specifically covered by the Service Rules, the Board may take whatever action, including establishing rates and charges, which, in its discretion, is warranted.

12.4 Effective Date. The Service Rules shall become effective on the date specified by the Board in its motion for adoption.

12.5 Continuity. Adoption of the Service Rules shall not be construed as a waiver of any right or obligation under any prior agreement, contract, or commitment.

12.6 Administrative Appeal.

a. Administrative Appeal Process.

An person who is aggrieved by a denial of any water service request may appeal that decision within ten days from written notice of the denial by the District. Written notice of appeal shall be served upon the General Manager, who shall conduct a review of the grounds alleged for appeal. Upon delivery of the General Manager’s decision, the aggrieved party may, within 10 days, appeal that decision to the Board of Directors.


b. Rules of Administrative Appeal.

1. Any notice given in accordance with Chapter 12.6(a) shall commence to run on the day following the mailing of the decision addressed to the applicant or customer at the address used by such person on his application.

2. The burden of proof is on the party appealing the decision. 3. All notices of appeal shall clearly identify the matter appealed and as concisely as

possible, state the argument for reversal of the decision appealed from. 4. Review by the General Manager shall be conducted and completed within 30 days

of the receipt of the written notice of appeal. 5. Not later than 30 days from the date of notice of appeal from the action of the General

Manager, the Board of Directors shall set the date for the public hearing at a regular meeting of the Board.

6. The Board of Directors may reverse the final decision of the General Manager if it

is:

a. In violation of constitutional or statutory rights, or the Service Rules;

b. Clearly erroneous in view of the reliable probative and substantial evidence of the hearing; or

c. Arbitrary or capricious or characterized by abuse of direction.

c. Hearing Procedure.

The following procedures shall apply to Administrative Appeals heard before the Board of Directors:

1. The proceedings shall be reported either stenographically or by a phonographic

reporter.

2. Oral evidence shall be taken only upon oath or affirmation.

3. Every party to a hearing shall have the right:

a. To call and examine witnesses.

b. To introduce exhibits relevant to the issues of the case.

c. To cross-examine opposing witnesses on any matter relevant to the case, even though the matter was not covered in a direct examination.

d. To offer rebuttal evidence.


4. The hearing is not conducted according to technical rules relating to evidence and witnesses. Any relevant evidence may be admitted and may be sufficient in itself to support a finding if it is the sort of evidence on which responsible persons are accustomed to rely in the conduct of serious affairs, regardless of common law or statutory rule which might make improper the admission of such evidence over objection in an action in a court of law.

5. The Board may take official notice of any generally accepted information or

technical or scientific matter, any other fact which may be judicially noticed by the courts of this state or the content of any District record or official report. Parties shall be informed of any information, matters or facts so noticed, and shall be given a reasonable opportunity to refute such information, matters or facts.

12.7 Business Impact Statement Appeals.

A petition authorized by NRS Chapter 237 shall be filed with the General Manager or designee. The petition must meet the requirements as set forth in NRS Chapter 237 and will be reviewed by the General Manager within 60 days of receipt. The petition will be scheduled for Board review at the first meeting following the review process.

Appendix I 69

APPENDIX I – RATES, FEES AND CHARGES

A.1 Backflow Daily Service Charge (See Chapter 7.1) Assembly Size Backflow Daily Service Charge1

¾ʺ $0.0745 1ʺ $0.1243

1½ʺ $0.2486 2ʺ $0.3979 3ʺ $0.7956 4ʺ $1.2430 6ʺ $2.4863 8ʺ $3.9780

10ʺ and larger $5.7183 1 For a Combined Service, the Backflow Daily Service Charge is based on the meter size for the Fire Service.

A.2 Combined Service (See Chapter 7.2) LVVWD Combined Service - Residential

Combined Service LVVWD Daily

Fire Service Charge1

LVVWD Daily Service Charge1 & 2

LVVWD Total

6” x 1½” $2.5215 $0.7871 $3.3086 4” x 2” $1.3669 $1.1110 $2.4779 6” x 2” $2.5215 $1.1110 $3.6325 8” x 2” $3.9070 $1.1110 $5.0180 10” x 2” $5.5236 $1.1110 $6.6346 6” x 3” $2.5215 $1.9742 $4.4957 8” x 4” $3.9070 $2.9452 $6.8522 10” x 6” $5.5236 $5.6425 $11.1661

LVVWD Combined Service – Non-Residential

Combined Service LVVWD Daily Fire Service Charge1

LVVWD Daily Service Charge1 & 2

LVVWD Total

6” x 1½” $2.5215 $0.7871 $3.3086 4” x 2” $1.3669 $1.1110 $2.4779 6” x 2” $2.5215 $1.1110 $3.6325 8” x 2” $3.9070 $1.1110 $5.0180 10” x 2” $5.5236 $1.1110 $6.6346 6” x 3” $2.5215 $1.9742 $4.4957 8” x 4” $3.9070 $2.9452 $6.8522 10” x 6” $5.5236 $5.6425 $11.1661

1The LVVWD Residential and Non-Residential Daily Fire Service Charge is based on the fire line (large) service size. The LVVWD Residential and Non-Residential Daily Service charge is based on the domestic (small) service size.

2On January 1, 2018, the LVVWD Daily Service Charge was increased as shown in Appendix I A.5. Beginning January 1, 2019, the LVVWD Daily Service Charge will be adjusted annually on January 1. The rate will be set in accordance with the annual increase as of September of the previous year, per the Consumer Price Index, All Items, All Urban Consumers (CPI-U), Pacific Cities, West Size Class A. The annual adjustment shall not exceed 4.5 percent or fall below 1.5 percent without additional action by the Board.

Appendix I 70

SNWA Combined Service – Residential SNWA Daily Residential Infrastructure Charge3

Combined Service 2017 2018 6” x 1½” $2.1287 $2.2803 4” x 2” $3.4063 $3.6487 6” x 2” $3.4063 $3.6487 8” x 2” $3.4063 $3.6487 10” x 2” $3.4063 $3.6487 6” x 3” $6.8120 $7.2966 8” x 4” $10.6433 $11.4010 10” x 6” $21.2863 $22.8016

SNWA Combined Service – Non-Residential

SNWA Daily Non-Resdiential Infrastructure Charge3

SNWA Non-Residential Daily Fire Infrastructure Charge3

2017 2018 Rate 6” x 1½” $7.4630 $7.6146 $4.2093 4” x 2” $7.3105 $7.5529 $2.1046 6” x 2” $9.4152 $9.6576 $4.2093 8” x 2” $11.9405 $12.1829 $6.7346 10” x 2” $14.8869 $15.1293 $9.6810 6” x 3” $14.6213 $15.1059 $4.2093 8” x 4” $23.0032 $23.7609 $6.7346 10” x 6” $42.2180 $43.7333 $9.6810

3The SNWA Residential and Non-Residential Daily Fire Infrastructure Charge is based on the fire line (large) service size. The SNWA Residential and Non-Residential Daily Infrastructure Charge is based on the domestic (small) service size.

A.3 Connection Charges and Fees

a. Application Fees (See Chapter 7.3.a.) Application Fees

Meter Size Application Fee per Meter Size ⅝ʺ ¾ʺ 1ʺ 1½ʺ 2ʺ 3ʺ 4ʺ 6ʺ 8ʺ 10ʺ 12ʺ

$140 $210 $350 $700 $1,120 $2,100 $3,500 $7,000 $11,200 $16,100 $23,800

Fireline(s) without domestic meter installation $750 Water plan with public fire hydrant(s), which include a temporary fire hydrant or temporary riser, without domestic meter installation $500

Staff review of each revision to applications and plans that constitute a change to documents, fees, or services. $75

Appendix I 71

b. Facilities Connection Charge1 (See Chapter 7.3.b.)

Facilities Connection Charge

Charge per Meter

Meter Size 02/01/2017 01/01/2018 01/01/2019 01/01/2020 5/8" $ 1,548 $ 1,664 $ 1,789 $ 1,923 3/4" $ 2,322 $ 2,496 $ 2,683 $ 2,884 1" $ 3,870 $ 4,160 $ 4,472 $ 4,807

1.5" $ 7,740 $ 8,321 $ 8,945 $ 9,616 2" $ 12,384 $ 13,313 $ 14,311 $ 15,384 3" $ 24,768 $ 26,626 $ 28,623 $ 30,770 4" $ 38,700 $ 41,603 $ 44,723 $ 48,077 6" $ 77,400 $ 83,205 $ 89,445 $ 96,153 8" $123,840 $133,128 $143,113 $153,846

10" $178,020 $191,372 $205,725 $221,154 12" $263,160 $282,897 $304,114 $326,923

1 Beginning January 1, 2021, the Facilities Connection Charge will be adjusted annually on January 1. The rate will be set in accordance with the annual increase as of September of the previous year, per the Engineering News Record, Construction Cost Index, 20 City Average.

c. Frontage Connection Charge (See Chapter 7.3.c.)

Frontage Connection Charge

Per front foot of the applicant’s parcel of property adjacent to the right-of-way or easement $17

Minimum charge applies to any parcel having less than 70 feet of chargeable frontage. $1,190

d. Inspection Fee (See Chapter 7.3.d.)

Inspection Fee

Domestic Services 2ʺ or less $185

Domestic Services greater than 2ʺ and Combined Services $1,000

Firelines $550

Public Fire Hydrants, temporary riser (per project) (without domestic service) $350

Backflow Prevention Assembly (Retrofit Only) No Charge

Afterhours Overtime cost

Accumulated site inspections cancelled projects minimum $185

Appendix I 72

e. Oversizing Charge (See Chapter 7.3.e.)

Oversizing Charge

Meter Size Charge Per Meter

5/8ʺ $250 3/4ʺ $380

1ʺ $630 1½ʺ $1,250

2ʺ $2,000 3ʺ $3,750 4ʺ $6,250 6ʺ $12,500 8ʺ $20,000

10ʺ $28,750 12ʺ $42,500

f. Service Connection Installation Charges (See Chapter 7.3.f.)

Service Connection Installation Charges

Standard1 Meter Size

Complete Service2

Service Excluding

Meter

Meter3

Only

Automated Meter Reading Device

(AMR) 4

Backflow

Prevention5

5/8ʺ x ¾ʺ $1,341 $1,177 $60 $104 $840

¾ʺ $1,351 $1,177 $70 $104 $840

1ʺ $1,381 $1,177 $100 $104 $840

1½ʺ $1,621 $1,267 $250 $104 $1,120

2ʺ $2,795 $2,391 $300 $104 $1,180

Over 2ʺ Actual Cost 1“Standard” is a positive displacement meter. 2Price effective upon installation of full service only. Price includes $104 for AMR device for District installed services, unless AMR already exists. 3Price includes encoder register. A District approved RFS meter is required for all single- family residences with fire sprinkler systems. Price for RFS meter does not include required tailpiece assembly that is not available through the District. Price is basis for applicant charges. 4Required of all new or replacement services. 5Devices required under NAC 445A.67185-67255 will be installed at the added rate shown above, or on an actual cost basis as determined by a contract approved by the District’s Board of Directors.

Appendix I 73

A.4 Construction Water and Other Approved Uses (See Chapter 7.4.)

Construction Water and Other Approved Uses

Fire hydrant permit fee $90 Refundable damage deposit for each hydrant valve and meter (can be applied to closing bill) $200

Refundable damage deposit for each backflow prevention assembly $500

LVVWD service charge fire hydrant meter $2 per day

LVVWD fire hydrant meter same day set fee $70

SNWA Non-Residential Daily Fire Infrastructure Charge $1.3470 per day, based on a 3ʺ meter

SNWA Commodity Charge See A.15

SNWA Reliability Surcharge 2.5% of the total water bill

Consumption rate Third tier consumption rate

Mobile meter permit fee $300

Mobile meter deposit Replacement cost

Delinquent processing fee $20

A.5 Daily Service Charge1 (See Chapter 7.5.)

Daily Service Charge

Meter Size Effective 02/01/2017

Effective 01/01/2018

5/8" $ 0.3456 $ 0.3560 3/4" $ 0.3979 $ 0.4098 1" $ 0.5026 $ 0.5177

1.5" $ 0.7642 $ 0.7871 2" $ 1.0786 $ 1.1110 3" $ 1.9167 $ 1.9742 4" $ 2.8594 $ 2.9452 6" $ 5.4782 $ 5.6425 8" $ 8.6207 $ 8.8793

10" $12.2868 $12.6554 12" $18.0481 $18.5895

1 Beginning January 1, 2019, the Daily Service Charge will be adjusted annually on January 1. The rate will be set in accordance with the annual increase as of September of the previous year, per the Consumer Price Index, All Items, All Urban Consumers (CPI-U), Pacific Cities, West Size Class A. The annual adjustment shall not exceed 4.5 percent or fall below 1.5 percent without additional action by the Board.

Appendix I 74

A.6 Damage to, or Tampering with, District Property (See Chapter 7.7.)

Damage to, or Tampering with, District Property Damage and Tampering All Costs Incurred Locked Service (Simple Lock) $20 Locked Service Complex (Birdcage) Lock $100 Automated Meter Reading Equipment $104

A.7 Delinquencies & Deficiencies (See Chapter 7.8.)

Delinquencies and Deficiencies

Late Fees 4% of arrears Delinquent Processing Fee (After Service Shut-Off) $20.00 Unapproved reactivation or tampering fee $20.00 Deficiency Fee (Per Service, Per Day) $2.00 Payments not honored by financial institutions $15

A.8 Deposits (See Chapter 7.6.)

Deposits

Assure Payment of bills – Security Deposit

Not less than two and one half (2.5) times the highest monthly bill as assessed during a twelve-month period

Deposit to Reestablish service after lockout method other than locked service

$1,800

A.9 Meters (See Chapter 7.10.)

Meter Credit (meter unused/undamaged) 100%

Meter Size Installation Charge 1ʺ or smaller $165 1½ʺ $275 2ʺ $600 Meter Size Change Meter Cost + $45 AMR Replacement Fee $104 Meter Testing Fee $75

A.10 Non-Potable Water Irrigation Rate (See Chapter 7.11.)

Rate per 1000 gallons $2.33

Appendix I 75

A.11 Private Fire Protection Service (See Chapter 7.14.)

Private Fire Protection Service

Fireline Size LVVWD Daily Fire Service Charge

SNWA Non-Residential Daily

Fire Infrastructure Charge ⅝ & ¾ $0.5816 $0.1113

1ʺ $0.5816 $0.2106 1½ʺ $0.5816 $0.4210 2ʺ $0.5816 $0.6736 3ʺ $0.9511 $1.3470 4ʺ $1.3669 $2.1046 6ʺ $2.5215 $4.2093 8ʺ $3.9070 $6.7346 10ʺ $5.5236 $9.6810 12ʺ $8.0637 $9.6810

Fireline unauthorized use consumption charge Third tier consumption rate for all private fire protection consumption.

Fireline Size Multiple <2ʺ 1 3ʺ 12 4ʺ 21 6ʺ 47 8ʺ 80 10ʺ 127

12ʺ and larger 167 Any services greater than 12ʺ equivalency shall be billed based on the applicable 5/8ʺ equivalency.

A.12 Reestablish Service Fee (See Chapter 7.17.)

Per incident for services that have been locked for tampering, illegal use or prevention of further damage to District facilities $100

A.13 Residential Main Extension Fee (See Chapter 7.18. and 9.7.)

Residential Main Extension Fee

Fire department required fire hydrant $4,000 all inclusive

Appendix I 76

A.14 Service Guarantee Program (See Chapter 7.19.)

Service Guarantee Program

Credit per incident $10

A.15 SNWA Commodity Charge (See Chapter 7.20.)

SNWA Commodity Charge1

Commodity Charge (per 1,000 gallons) $0.48 1All customers shall be charged the above rates for all billed consumption except in Jean, Nevada.

A.16 SNWA Daily Infrastructure Charge (See Chapter 7.21.)

SNWA Daily Infrastructure Charge -

Residential Meter Size

(inches) 2017 2018

⅝ʺ $0.3906 $0.4306 ¾ʺ $0.3906 $0.4306 1ʺ $1.0646 $1.1403

1½ʺ $2.1287 $2.2803 2ʺ $3.4063 $3.6487 3ʺ $6.8120 $7.2966 4ʺ $10.6433 $11.4010 6ʺ $21.2863 $22.8016 8ʺ $34.0580 $36.4823 10ʺ $37.2487 $40.7333 12ʺ $37.2487 $40.7333

SNWA Daily Infrastructure Charge –

Non-Residential Meter Size

(inches) 2017 2018

⅝ʺ $0.8589 $0.8989 ¾ʺ $0.8589 $0.8989 1ʺ $1.6270 $1.7027

1½ʺ $3.2537 $3.4053 2ʺ $5.2059 $5.4483 3ʺ $10.4120 $10.8966 4ʺ $16.2686 $17.0263 6ʺ $32.5370 $34.0523 8ʺ $52.0590 $54.4833 10ʺ $74.8350 $78.3196 12ʺ $74.8350 $78.3196

Appendix I 77

A.17 SNWA Regional Connection Charge (See Chapter 7.22.)

SNWA REGIONAL CONNECTION CHARGE: Residential (8 or fewer units per acre1)

(Plans approved for construction and fees paid)

Meter Size Charge 5/8ʺ $4,870 3/4ʺ $4,870 1ʺ $9,610 1½ʺ $19,170 2ʺ $30,680

1”Units per Acre” means “Gross Acres,” which represents an acre of land, including all interior streets, publicly dedicated land, and adjacent streets or rights-of-way to the street centerline, not to exceed a distance of 50 feet.

SNWA REGIONAL CONNECTION CHARGE:

Non-Residential (Hotels, Motels, Golf Courses and Laundries Excluded) (Plans approved for construction and fees paid)

Meter Size Charge 5/8ʺ $4,870 3/4ʺ $4,870 1ʺ $9,610

1½ʺ $19,170 2ʺ $64,260 3ʺ $237,900 4ʺ $353,100 6ʺ See schedule “RATES BASED ON FACTORS OTHER THAN

METER SIZE” Fee based on annual usage

8ʺ 10ʺ

SNWA REGIONAL CONNECTION CHARGE:

Industrial Laundries (Plans approved for construction and fees paid)

Meter Size Charge 5/8ʺ $76,800 3/4ʺ $76,800

1ʺ $151,460 1½ʺ $302,950

2ʺ $484,700 3ʺ $969,400 4ʺ $1,514,690 6ʺ $3,029,360 8ʺ $4,846,980

10ʺ $6,967,540

Appendix I 78

1“Units per Acre” means “Gross Acres,” which represents an acre of land, including all interior streets, publicly dedicated land, and adjacent streets or rights-of-way to the street centerline, not to exceed a distance of 50 feet. 2Master metered mobile homes are not authorized in Clark County in accordance with NRS 461A.230. 3SNWA regional connection charge based on audit and confirmation of annual water usage of the facility within the first three years of operation. Based on that audit, the connection charge may be adjusted accordingly. 4The SNWA regional connection charge will be based on the potable irrigated acres of the golf course, which will include all playing areas, such as fairways, roughs, lakes, ponds, golf cart paths, sand traps, etc. The potable irrigated acres for this calculation will not include non-playing areas, although minimal potable irrigation may be required. The applicant will provide a development plan with each type of area defined with its acreage identified for District review and approval.

A.18 SNWA Reliability Surcharge (See Chapter 7.23.)

SNWA Reliability Surcharge

Residential1 .25% Non-Residential2 2.5%

1A reliability surcharge will be charged on all residential customers at .25 percent of total water bill for service charges and consumption rate, excluding SNWA infrastructure charges. Residential includes all multi-residential, as well as single family residential.

2All other customers will be charged at 2.5 percent of the total water bill, including service charges, backflow, and consumption rate, and excluding an SNWA infrastructure charge.

SNWA REGIONAL CONNECTION CHARGE: Rates Based on Factors other than Meter Size

Customer Class

Connection Charge Based on

Charge Per Unit Plans Approved for Construction

and Fees Paid

Residential – Individually Metered more than 8 Units per acre1 & Mobile Homes

Dwelling Unit

$3,400

Residential – Master Metered more than 8 Units per acre1 & Mobile Homes2

Dwelling Unit

$3,400

Non Residential, 6ʺ and Larger – Excluding Hotels, Motels, Golf Courses, and Laundries3

Annual Usage (1000 Gal.)

$29.20

Hotels & Motels Hotel Room $2,780

Golf Course (Irrigated Acres)4 Acre $45,640

RV Parks Space $1,380

Appendix I 79

A.19 Tier Consumption Thresholds and Metered Rates (See Chapter 7.24.) Las Vegas Valley Thresholds and Metered Rates for Domestic Service1

Rate Thresholds and Metered Rates- Average Daily Usage (Gallons) Meter Size

(inches) Tier Non Single-Family

Residential Single-Family

Residential

5/8ʺ

1 First 167 First 167 2 Next 167 Next 167 3 Next 333 Next 333 4 Over 667 Over 667

3/4ʺ

1 First 250 First 222 2 Next 250 Next 222 3 Next 500 Next 444 4 Over 1,000 Over 889

1ʺ

1 First 417 First 334 2 Next 417 Next 334 3 Next 1,666 Next 1,222 4 Over 2,500 Over 1,889

1½ʺ

1 First 833 First 611 2 Next 833 Next 611 3 Next 6,667 Next 4,556 4 Over 8,333 Over 5,778

2ʺ

1 First 1,333 First 944 2 Next 1,333 Next 944 3 Next 16,000 Next 10,778 4 Over 18,666 Over 12,666

3ʺ

1 First 2,667 2 Next 2,667 3 Next 42,666 4 Over 48,000

4ʺ


6ʺ


8ʺ


10ʺ

1 First 19,167 2 Next 19,167 3 Next 1,303,333 4 Over 1,341,667

12ʺ

1 First 28,333 2 Next 28,333 3 Next 1,926,667 4 Over 1,983,333

Appendix I 80

Consumption Rate Per 1,000 gallons1

Tier 02/01/2017 01/01/2018

Tier 1 $ 1.19 $ 1.23 Tier 2 $ 2.14 $ 2.20 Tier 3 $ 3.18 $ 3.28 Tier 4 $ 4.72 $ 4.86

1Beginning January 1, 2019, the Tier Rates will be adjusted annually on January 1. The rates will be set in accordance with the annual increase as of September the previous year, per the Consumer Price Index, All Items, All Urban Consumers (CPI-U), Pacific Cities, West Size Class A. The annual adjustment shall not exceed 4.5 percent or fall below 1.5 percent without additional action by the Board of Directors.

A.20 Turn-On and Shut-Off Fees (See Chapter 7.25.)

Turn-On Fee $10 Additional Same Day Fee $15 After Hours or Holidays $70

A. 21 Water Waste Fee (See Chapter 7.26.)

Water Waste Fee Schedule

Meter Size 1st

Violation 2nd

Violation 3rd

Violation 4th

Violation

5+ Violation or More

1ʺ and Less

$80

$160

$320

$640

$1,280

Over 1ʺ but less than 3ʺ

$160

$320

$640

$1,280

$2,560

3ʺ and over

$320

$640

$1,280

$2,560

$5,120

A.22 Well Abandonment Incentive (See Chapter 7.27.)

Per Service $1,000

Appendix II 81

APPENDIX II – GARNET VALLEY SERVICE RULES Water service to Garnet Valley is provided based on the Las Vegas Valley Water District Service Rules. The Service Rules shall be in effect until, by legislative action, agreement, or other arrangement, another entity is determined to be the appropriate or exclusive purveyor for the area. Until that event occurs the Rules shall be in effect within the area mapped for service, with the following exceptions:

1. The exceptions to the Rules for effective development of Garnet Valley are that the District

shall own all constructed facilities, shall recover all of its costs of operation and maintenance of those facilities, and shall be entitled to manage all water delivered to or developed from Garnet Valley.

2. LVVWD does not guarantee or warrant in any manner that water service is or shall be

available in Garnet Valley. All requests for service within Garnet Valley shall be by individual project review for public health, welfare, and safety; evaluation of available resources; costs; and best available alternative supplies.

3. The District shall recover all costs of serving customers within the Garnet Valley through

rates and charges specifically designed to recover the costs of designing and constructing water facilities and providing water service within the Garnet Valley.

Each customer will pay a monthly water bill consisting of at least four components as follows:

a. Service charges calculated to cover the costs of providing administrative service to

the customer and the system. Service charges will be based upon the service size and service type. Service charges will include, but not be limited to costs associated with providing customer service, billing, meter reading, and water quality.

b. An operation and maintenance charge to cover costs associated with the operation

and maintenance of the Garnet Valley water system, including, but not limited to repairs, relocations, replacements, and/or correction of defects.

c. A Facility Capital Charge to cover the cost of water facilities installed to provide

service to the Garnet Valley. The Garnet Valley system facility capital costs shall be reduced by any Facility Connection Charges received and returned by the District with the balance charged to customers according to size of service.

d. Other charges as deemed appropriate by the District as set forth in future

amendments to the Service Rules or imposed by other entities.

Index 82

INDEX Abandoned Service ........................................................................................................................ 1 Abandonment

Construction....................................................................................................................... 49, 50 Well ......................................................................................................................................... 27 Well Incentive.................................................................................................................... 45, 80

Acceptance of the Installation ......................................................................... 1, 27, 37, 50, 51, 53 Access to Installation ............................................................................................................... 20 Access to Customer Property .................................................................................................. 21

Administrative Appeal ................................................................................................................. 66 Hearing Procedure ................................................................................................................... 67 Rules ........................................................................................................................................ 67

American Water Works Association (AWWA) ............................................................................ 1 Appeal

Business Impact Statement ...................................................................................................... 68 Applicant ................................................................................................................................... 2, 3 Non-Standard Service ....................................................................................................... 8, 11, 29 Application Fee ................................................................................................................. 2, 33, 70 Assessment District ................................................................................................................ 2, 56 Automated Meter Reading Device Charge ................................................................................. 72 Average Annual Potable Water Rates for Large Irrigation Customer .......................................... 2 Average Daily Use Rate Blocks ................................................................................................. 45 Backflow Prevention ............................................................................................................... 2, 29

Approved .................................................................................................................................. 2 Construction Water .................................................................................................................. 36 Cross-Connection ............................................................................................................... 3, 29 Fire Hydrant ............................................................................................................................. 42 Ownership ............................................................................................................................... 27 Maintenance............................................................................................................................. 28 Retrofit .................................................................................................................................... 26 Service Charge ...................................................................................................... 69, 71, 72, 73

Bankruptcy .................................................................................................................................. 25 Bill ....................................................................................................................... 25, 38, 39, 46, 47 Board .................................................................................................................... 2, 28, 41, 43, 66 Bolstering ................................................................................................................................ 2, 56 Bond .......................................................................................................................... 14, 38, 43, 49 Building Permit ................................................................................................................. 9, 15, 50 Business Impact Statement Appeals .................................................................................................... 72 Cancellation of Development ..................................................................................................... 49 Car Washing. ......................................................................................................................... 10, 61 Charges, Fees and Rates .............................................................................................................. 69

Backflow .................................................................................................................................. 69 Combined Service Charge ................................................................................................ 69, 70 Connection ............................................................................................................................... 70 Construction Water ....................................................................................................... 3, 37, 73 Daily Service Charge .............................................................................................................. 73 Damage to or Tampering with Property ................................................................................. 74

Index 83

Deposit ................................................................................................................................... 74 Delinquency ............................................................................................................................ 74 District Installed Meter(s) ........................................................................................................ 78 Facilities Connection ............................................................................................................... 71 Frontage Connection ..... ..........................................................................................................71 Fire Infrastructure ................................................................................................................... 73 Inspection Fee .......................................................................................................................... 71 Late Fee ............... ..............................................................................................................39, 74 Meter ....................................................................................................................................... 74 Non-Potable Water Irrigation........................................................................................................... 74 Oversizing ............................................................................................................................... 72 Regional Connection ... ........................................................................................................... 77 Private Fire Protection ............................................................................................................ 75 Processing Fee ..... ..............................................................................................................39, 73 Reestablish Service ................................................................................................................. 75 Residential Main Extension .................................................................................................... 75 Returned Payment.................................................................................................................... 50 Service Connection ..............................................................................................................72 Service Guarantee ................................................................................................................... 76 SNWA Commodity ................................................................................................................. 76 SNWA Infrastructure .............................................................................................................. 76 SNWA Regional Connection Charge ..................................................................................... 77 SNWA Reliability Surcharge ................................................................................................. 78 Tier Consumption Rates ......................................................................................................... 79 Turn-On or Shut-Off ............................................................................................................... 80 Water Waste ........................................................................................................................... 80

Commercial Nursery Stock ..................................................................................................... 5, 61 Commercial Subdivision ....................................................................................................................... 46 Commercial Use Recreational Turf Area (CURTA) ......................................................................... 62 Conditional Water Commitment ........................... .................................................................2, 15 Conservation .............................................................................................................. 12, 19, 21, 60 Construction

Assignment .............................................................................................................................. 49 Cancellation ............................................................................................................................. 49 Inspection ................................................................................................................................ 50 Metered Water ........................................................................................................................ 36 Non-Metered Water ................................................................................................................ 38 Plans ........................................................................................................................................ 48 Time Limitation ...................................................................................................................... 49 Private Contractor .............................................................................................................................. 57

Credit Fire Hydrant ............................................................................................................................ 42 Returned Meters ................................................................................................................ 40, 74

Cross Connection .................................................................................................................... 3, 29 Customer ........................................................................................................................................ 3 Damage to District Property ..................................................................................... 20, 25, 39, 43 Delinquent

Late Fee ............................................................................................................................. 41, 79

Index 84

Processing Fee .................................................................................................................. 41, 79 Deposit ............................................................................................................................ 10, 73, 74 Deserted Service ..................................................................................................................... 3, 24 Developer ...................................................................................................................................... 3 Development Approval ........................................................................................................... 3, 13 Disconnected Service .............................................................................................................. 3, 23 Domestic Service ..................................................................................................................... 4, 13 Easement .................................................................................................................................................. 52 Effective Date ......................................................................................................................................... 66 Efficient Water Use ...................................................................................................................... 21 Effluent Management Plan (EMP) .................................................................................. 4, 585, 61 Emergency ............................................................................................................ 4, 19, 20, 31, 66

Service Connection .................................................................................................................. 4, 16, 28 Equivalency ............................................................................................................................. 4, 75 Exemptions ............................................................................................................................. 6, 63 Expansion .................................................................................................................... 4, 13, 17, 66 Final Water Project Acceptance .............................................................................................. 5, 51 Fire Hydrant ........................................................................................ 5, 53, 54, 57, 71, 72, 73, 75 Fire Hydrant Meter ................................................................................................................. 7, 37 Fire Protection Service .......................................................................................................... 42, 75 Fixture Units .................................................................................................................................. 5 Frontage ....................................................................................................................................... 34, 54, 71 General Manager .............................................................................................. 5, 21, 28, 66, 67, 68 Golf Course

Water Budget ........................................................................................................................... 63 Groundwater

Management Program ................................................................................................................ 6 Non-Revocable Rights ...................................................................................................... 16, 41 Revocable Rights ..................................................................................................................... 16

Handwatering ................................................................................................................................. 5 Idler ................................................................................................................................................ 5 Illegal Service ........................................................................................................................ 6, 24 Inactive Service. ....................................................................................................................... 5, 43 Increase

Meter Size .................................................................................................................... 13, 40, 71 Interconnection ............................................................................................................................. 5, 25, 29 Interpretation of Rules ................................................................................................................... 1 Irrigation

Commercial Nursery Stock ....................................................................................................... 5 Large Scale Turf and Landscape ................................................................................................. 6, 22 Non-Potable Rate ............................................................................................................... 41,74 Non-Potable Water ...................................................................................................... 21, 41, 58 Non-Spray ................................................................................................................................. 8 Spray ....................................................................................................................................... 11

Land Division .................................................................................................................... 6, 15, 18 Landscape

Existing ..................................................................................................................................... 4 New ........................................................................................................................................... 7

Index 85

Watering Restrictions .............................................................................................................. 62 Las Vegas Valley Water District ............................................................................................ 4, 13 Locked Service ............................................................................................................................ 74 Main

Extension.............................................................................................................................. 6, 20 Location .................................................................................................................................. 52 Offsite ....................................................................................................................................... 8 On-site ....................................................................................................................................... 9 Oversize Refunding ................................................................................................................ 58 Oversized ................................................................................................................................... 8 Oversized Extension ................................................................................................................. 7 Parallel ...................................................................................................................................... 8 Private ..................................................................................................................................... 10 Public ...................................................................................................................................... 10 Residential.................................................................................................................................. 9 Residential Extension............................................................................................................... 43 Size .......................................................................................................................................... 43 Transmission ............................................................................................................................ 11

Manmade Lake ........................................................................................................................ 6, 65 Map

Parcel ......................................................................................................................................... 9 Process ..................................................................................................................................... 14 Reversionary, Merger or Resubdivision .................................................................................. 17 Subdivision ............................................................................................................................. 11

Meter .............................................................................................................................................. 6 Automated Reading ...................................................................................................... 2, 72, 74 Change Size ............................................................................................................................. 40 Credit. .................................................................................................................................................. 40 Damage .................................................................................................................................... 43 District Installed ................................................................................................................................. 41 Equivalency................................................................................................................................ 4 Fire Hydrant ............................................................................................................................. 39 Installation. .................................................................................................................................. 40, 51 Location ............................................................................................................................. 26, 52 Maintenance ........................................................................................................................ 6, 28 Master ........................................................................................................................................ 6 Mobile ....................................................................................................................................... 7 Multiple Service ......................................................................................................................... 7 Requirements ........................................................................................................................... 31 Residential Fire Service .......................................................................................................... 10 Size .......................................................................................................................................... 28 Sub ........................................................................................................................................... 11 Tampering ............................................................................................................................... 25 Testing Fee ............................................................................................................................... 41

Mist System ................................................................................................................................. 63 Mobile Home Park ................................................................................................................... 7, 29 Non-Potable Water ........................................................................................... 7, 21, 39, 41, 58,74 Non-Residential ............................................................................................................................. 7

Index 86

Non-Revocable Groundwater Rights .................................................................................... 16, 41 Non-Standard Service .............................................................................................................. 8, 30 Ornamental Water Feature ...................................................................................................... 8, 60 Overseeding ............................................................................................................................. 8, 61 Oversize

Charge ..................................................................................................................................... 35 Cost Allowance ........................................................................................................................ 55 Main Extension .................................................................................................................................. 55 Refunding ............................................................................................................................. 8, 55 Special Requirements. ............................................................................................................. 70

Parallel Main ..................................................................................................................... 8, 34, 54 Parcel

Location .................................................................................................................................. 20 Map ..................................................................................................................................... 8, 14

Person ........................................................................................................................................... 9 Point of Delivery .......................................................................................................................... 9 Private Fire Service ................................................................................................................ 9, 42 Rates ............................................................................................................................. Appendix I Recycled Water Distribution System (RWDS) ...................................................................... 9, 58 Representative, Legally Designated ............................................................................................. 6 Returned Payment ....................................................................................................................... 47 Southern Nevada Water Authority (SNWA) .............................................................................. 10 Subdivision ...................................................................................................................... 11, 14, 46 Supervised Testing ................................................................................................................ 11, 61 Supplemental Service ................................................................................................................... 11 Swimming Pool ................................................................................................................... 7, 8, 60 Temporary Riser ....................................................................................................... 11, 34, 70, 71 Time Limitation .......................................................................................................................... 52 Transmission Main ...................................................................................................................... 49 Turf ............................................................................................................................................. 11 Uniform Design and Construction Standards for Potable Water Systems (UDACS) .......... 12, 48 Valved Outlet .............................................................................................................................. 13 Water Budget ................................................................................................................... 12, 63, 65

Commitment ................................................................................................................ 13, 47, 69 Domestic Well ............................................................................................................................... 16

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