lacerte_e_file_returns [wazhua.com]

Lacerte: e-File Returns Tutorials

Rev 05_10

Copyright

Copyright 2010 Intuit, Inc. Intuit, Inc. All rights reserved. 5601 Headquarters Drive Plano, TX 75024

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Lacerte e-File Returns Tutorials

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TA B L E O F C O N T E N T S

General Information .................................................................................................................................... 2

Prerequisites ............................................................................................................................................... 3

e-file Preparation and Application Process .............................................................................................. 4

Preparing to e-file ........................................................................................................................................ 5

The e-File Setup wizard .............................................................................................................................. 8

Entering Client Detail ................................................................................................................................ 16

Paperless e-File ......................................................................................................................................... 22

Validating The Return & Printing e-File Forms ...................................................................................... 26

Checking Returns ................................................................................................................................... 26

Validating Returns .................................................................................................................................. 28

Printing E-File Forms ................................................................................................................................ 31

Transmitting E-Files & Receiving Acknowledgements ......................................................................... 34

Creating & Transmitting E-Files .............................................................................................................. 34

Receiving Acknowledgements ................................................................................................................ 41

Additional Information .............................................................................................................................. 47

Checking The E-File Status .................................................................................................................... 47

Printing Acceptance Letters .................................................................................................................... 52


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GENERAL INFORMATION

There are six main steps in the e-filing process. The first two are preliminary and are generally one-time events. This section contains a module for each step.

Preparing to e-file - This section shows you how to register for the IRS' e-services, and how to complete and file Form 8633 with the IRS so you can receive your Electronic Filing Identification Number (EFIN).

The e-file Setup Wizard - This section shows you how to setup the program for e-filing.

Entering Client Detail - In this section, you will enter the necessary detail information for an e-file return.

Validating Returns & Printing e-file Forms - This section shows you how to validate the e-file and print e-file forms such as Forms 8879 and 8453 and the state equivalents.

Transmitting e-files & Receiving Acknowledgements - In this section, you will create and transmit an e-file and then connect to Lacerte to receive acknowledgements (Acks).

Additional Information - This section shows you how to print the acceptance letter and activity reports.

You will complete the exercises using a sample client file that you create.


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PREREQUISITES

Before you begin this section, we recommend that you complete all of the exercises in the Input Techniques tutorial as well as the exercises in the Individual Returns tutorial. This tutorial contains information regarding the 1040 program only. There may be some differences encountered in this process for 1065, 1120, 1120S, and 990 returns, but the overall process is similar. Information regarding e-filing these returns can be found in the Lacerte Help Center. You should be familiar with entering data, printing returns, and getting status information through Lacerte before you begin.


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E-FILE PREPARATION AND APPLICATION PROCESS

Before you can file returns electronically, you must become an authorized e-file provider. In this section, we'll show you how to register online for the IRS' e-services feature, enabling you to fill out and update Federal Form 8633, Application to Participate in the IRS e-file Program. You will also learn how to print, complete, and mail a blank From 8633, and be provided with links to related e-file information. Being accepted into the IRS e-file program is your first step towards preparing to e-file tax returns in Lacerte.


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PREPARING TO E-FILE

Prerequisites

You must have an internet connection to be able to fill out Form 8633 on-line or to access and print Form 8633 on the IRS website.

Objective

In this exercise, you will learn how to fill out Form 8633 on-line through e-services, and how to use your firm's information to complete Form 8633 to mail to the Internal Revenue Service.

How?

To complete Form 8633 on-line:

1. Access the e-services page of the IRS website for Tax Professionals at http://www.irs.gov/taxpros/article/0,,id=109646,00.html

2. Click Registration Services.

e-Services is a suite of web-based products that allow tax professionals and payers to do business with the IRS electronically. These services are available 24 hours a day, 7 days a week from just about any computer with an internet connection.

3. Click Registration Services and follow the instructions.


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Once you receive your registration confirmation code from the IRS and enter that number on this website, the registration process will be complete, enabling you to complete Form 8633 on-line and utilize the other available services.

NOTE: We suggest that you read IRS Publication 3112, IRS e-file Application and Participation prior to filling out Form 8633. This publication provides important information regarding the e-file application process, as well as rules for participation in IRS e-file that are applicable to all authorized IRS e-file providers.

To complete and mail Form 8633:

NOTE: You must use the most current version of Form 8633, which can be accessed on the IRS website by clicking here. Form 8633 cannot be printed from within the Lacerte program.

1. Check the boxes at the top of Federal Form 8633 that correspond to the type of application being filed and the description of your firm.

2. Use the appropriate firm information to complete pages 1 and 2 of Federal Form 8633.

3. Use the following chart to fill out some of the specific fields on the form:

Question Recommended Input

2A Yes

2D, 2E No

4 1040, ETD (extensions), 1065, 1120, 990

7, 8, 10 Provide original signatures


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The application process may also require the submission of fingerprint cards or evidence of professional status for all Principals and Responsible Officials. Refer to IRS Publication 3112, IRS e-file Application and Participation (pages 9-11) at http://www.irs.gov/pub/irs-pdf/p3112.pdf for more information.

If you want to mail the application, mail the completed form to the IRS using one of the following addresses:

Standard Postal Service Overnight Mail Service

Internal Revenue Service

Andover Campus

Attn: EFU Acceptance

Testing Stop 983

P.O. Box 4099

Woburn, MA 01888-4099

Internal Revenue Service

Andover Campus

Testing Stop 983

310 Lowell Street

Andover, MA 05501-0001

Wait 4-6 weeks for your confirmation letter and EFIN to be mailed to you by the IRS.

IMPORTANT: If you are mailing Form 8633, be sure to answer all pertinent questions and obtain all required signatures. Incomplete Forms 8633 received by the IRS are returned to the applicant and may result in delayed acceptance for participation in IRS e-file.

Tips & Shortcuts

Make sure that you sign and date the form before you mail it.

Both on-line applications and paper applications are accepted year round, allowing individual and business e-file applicants the opportunity to apply to participate in the e-file program at any time. It is recommended that you submit your completed application 45 days prior to the date you intend to begin filing returns electronically (business and/or individual).

More info can be found at the IRS publication e-file for Tax Professionals at http://www.irs.gov/efile/article/0,,id=118663,00.html.

Review

You should now be able to complete or update Form 8633 on-line using the IRS' e-services feature, and you should have a completed Form 8633 that is ready to be mailed to the Internal Revenue Service.

Troubleshooting

Problem: I am not sure how to answer some of the questions on the form.

Solution: Use the chart from the How? section for instructions to specific line items. You can also contact the IRS at 1-866-255-0654 if additional information is required.


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THE E-FILE SETUP WIZARD

After you get your EFIN from the IRS, you need to complete the e-file Setup Wizard before transmitting any returns to the IRS. The exercise in this section shows you how to complete the wizard and connect to Lacerte. If you have already completed the e-file Setup Wizard, you should skip this section.

Prerequisites

You need an Electronic Filing Identification Number (EFIN) to complete this exercise. If you don't have an EFIN, complete the exercises in the Applying to e-file section. If you have applied for an EFIN but haven't yet received it, you can use the EFIN provided in this exercise.

Objective

In this exercise, you will complete the e-file Setup Wizard that prepares the program for e-filing.

Facts

Start the e-file Setup Wizard and enter the appropriate information. This wizard runs the first time you

install the program or access electronic filing by clicking the Validate/Send Returns button on the toolbar.

Program Considerations

The purpose of the wizard is to automate the entering of your EFIN in the options and to connect to Lacerte to initialize your batch counters. If the wizard has already run, then your program is setup for e-filing.


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How?

To complete the e-file Setup Wizard:

1. Click Yes when the program asks, "Do you intend to e-file this year?"

NOTE: If you click No, the wizard closes. See Troubleshooting below.

2. Click Next when the wizard opens.


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2. Enter your EFIN and click Next. If you do not have an EFIN then enter 999999. If you use this sample EFIN, make sure to replace it with your actual EFIN before transmitting returns for your clients.

NOTE: This screen will not appear if an EFIN was entered in the prior year program. This will already be in the Firm Info tab of the Options.

3. Enter the preparer(s) for your firm and click Next.


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NOTE: This screen will not appear if preparers were entered in the prior year program. They will already be in the Preparers tab of the Options. You can also leave this screen blank and enter preparers later.

Connect to Lacerte to initialize the batch counter:

1. If your computer has a modem or Internet connection, click Next.


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2. The Lacerte Communication Manager opens. Select Internet Connection (Recommended), and then click Next.

3. Select your connection type and click Next.


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4. Click Finish, and the program connects to Lacerte.


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5. The final window shows a flowchart for e-filing returns. Click Finish when complete.

Tips & Shortcuts

Your EFIN is entered in the Firm Info tab of the Options.

The Batch counter on your computer can be reset by clicking Reset DCN Counter on the E-File / e-file Support Tools menu.

Review

You should now be familiar with the e-file Setup Wizard.

Troubleshooting

Problem: I clicked No when the e-file Setup Wizard first appeared. How do I get back to it?

Solution: If the wizard has not been completed, you can click the icon in the toolbar. This re-opens the wizard.

Problem: I currently don't have a modem or Internet connection on my computer, but I want to complete the e-file Setup Wizard.

Solution: When prompted to connect to Lacerte (Step 1 above), select This computer does not have a modem or internet connection. Complete setup manually. Then click Next.


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The Set Batch Number window opens. Then enter a number between 1 and 99 and click Next. Click Finish to close the wizard.


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ENTERING CLIENT DETAIL

One you have set up Lacerte for e-filing, you are ready to prepare client files for e-filing. In this section, you will create a sample client file and enter data to prepare it for e-filing.

Prerequisites

You should be familiar with or have completed the Wages and Pension Distribution exercises in the Individual Returns tutorial.

Objective

In this exercise, you will create a sample file, and then prepare it for e-filing.

Facts

We will provide the information to create a sample e-file return.


You can enter W-2 and pension information through the grid input or the expanded detail.

The expanded inputs of the Wages and Pensions, IRA, W-2G screens are designed to facilitate data entry from W-2's and 1099-R's. The numbers in parentheses following the descriptions refer to the box numbers on the W-2 or 1099-R.

Check the Spouse box to indicate the W-2 or 1099-R relates to earnings of the spouse.

If any of the Employee information does not match the information on the W-2 or 1099-R, edit the applicable fields.

How?

To create a new client:

1. Click the Add a client icon in the toolbar.

2. Enter "TUT-EF1" for the client number and click OK.


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The program opens Screen 1, Client Information.

To enter client data and designate the type of electronic return you're preparing:

1. Click the drop-down arrow in the Electronic Return(s) field and check the Federal box.

This designates the client file as an electronic return. If there were state returns being prepared, you would check the boxes next to the states that you intend to e-file.

2. Enter the information from the Client Information table below:

Client Information Data Entry

Filing Status Single

Taxpayer First Name Sample

Taxpayer Last Name Reject

Taxpayer Social Security# 999-99-9999

Taxpayer Occupation Worker

Taxpayer Date of Birth 8/13/1948

Street 1234 Testing Drive

City Anytown

State, Zip TX, 75240

Preparer Select a Preparer in the Miscellaneous Info section if there are multiple preparers set up


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in your program

Enter employee information:

1. Click the Contents tab, and under the Income section, click 10 Wages, Salaries, Tips.


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2. Click Employer Information in the Section list, and enter the information listed below:

Employer Information Data Entry

Employer Identification Number

01-0000000

Name of employer Employer1

Employer Address 1234 Anyplace Drive

Employer City Anytown

Employer State TX

Employer ZIP Code 75240

Enter wages information:

1. Click Wages in the Section list, and then enter the information listed below:

Wages Data Entry

Retirement Plan (15)

Wages (1) $50,000

Federal income tax withheld (2)

$8,500

Box 12a: D – Elective deferrals to 401k

$2,200


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Enter Pension information:

1. On the Income pull-down menu, open 13.1 Pensions, IRA, and enter the following information:

Pensions Data Entry

Name of payer Payer1

Street address 123 Some Street

City/State/Zip code Some Nice Place, TX, 75240

Federal identification number

50-00000000

Gross Distribution $10,000

Taxable amount $9,500

Federal income tax withheld

$1,000


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Review

You should now be familiar with the additional input needed for an e-file return and have an e-file sample client with wages and pension information entered.

Troubleshooting

Problem: The Wages table doesn't have a control number listed, but there is an input field for it in the Electronic Filing (W-2) section.

Solution: Not all W-2s contain this number. Leave this field blank if this information is not available.


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PAPERLESS E-FILE

Prerequisites

You should be familiar with or have completed the Entering Client Detail exercise in this section, and the Tax Return exercise in the Before You Prepare a Return tutorial.

Objective

In this exercise, you will make entries required for a paperless e-file return.

Facts

Use the sample client (TUT-EF1) you created in the Entering Client Detail exercise and enter the information we’ll provide in Screen 4.1, e-file PIN Main Form.


Paperless e-filing is the default method used in the Lacerte tax program. A paperless e-file means that the IRS will not be expecting any paper return items to be sent in after transmitting the return electronically. It is not a paperless process for you, the Electronic Return Originator (ERO), as you must retain Form 8879, IRS e-file Signature Authorization for 3 years. This is similar to Form 8453, U.S. Individual Income Tax Declaration for an IRS e-file Return, which must be mailed to the service center where the e-file was transmitted within three business days after receiving the "accepted" acknowledgement (the traditional non-paperless e-file process).

When you create an electronic file in Lacerte, the program default is to generate the IRS e-file Signature Authorization form and automatically assign the 5-digit PIN(s) required for paperless e-filing (covered in the Tax Return exercise referenced in the Prerequisite section above). Based on the program defaults, the only entry you should have to make on a return would be entering the Taxpayer's signature date in Screen 4.1, e-file PIN Main Form (see e-file PIN Main Form below).

Screen 4.1, e-file PIN Main Form:

Use this field To

Computer date as PIN signature date [O]

Eliminate the need to enter the PIN signature date. The program will automatically use the current computer date when the return is transmitted for electronic filing. The program does not print the current computer date on Form 8879; the computer date is only sent as part of the e-file.

The program default under Tax Return Options is set to No, which requires a PIN signature date be entered in the Paperless Filing Signature Section of the Electronic Filing Screen for all returns using the e-file PIN Signature. Changing this option to Yes will alleviate the need to enter the PIN signature date.


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Note: The date entered on Form 8879 by the taxpayer must match the date entered in this field. Only use the Computer date as PIN signature date when you will be transmitting the e-file on the same day that Form 8879 is being signed and dated. An Informational Diagnostic will be generated when this option is selected.

Taxpayer's signature date Enter the date that form 8879, IRS e-file Signature Authorization, was signed by the taxpayer (and spouse if applicable).

e-file PIN signature: 1=when applicable, 2= suppress [O]

Override the "e-File PIN signature" user option in the Tax Return options. The program default is set to when applicable, which will allow you to e-file all applicable e-file returns using Form 8879, IRS e-file Signature Authorization, alleviating the need for Form 8453 to be mailed to the IRS.

If the e-File Pin signature option is set to suppress and you wish to e-file this return using the PIN method, enter a 1 in this field.

If the e-File Pin signature option is set to when applicable and you do not wish to e-file this return using the PIN method, enter a 2 in this field.

Computer generated PIN(s): 1=yes, 2=no [O]

Override the "Computer Generated PIN(s)" user option in the Tax Return options. Beginning in tax year 2004, the IRS allows PIN signatures to be computer generated when using the paperless signature method. Use this field to The program default is set to Yes which will alleviate the need for you to enter the Taxpayer (and spouse if applicable) PIN(s) for each client.

If the Computer Generated PIN(s) user option is set to yes, the program will generate a PIN signature for each client who is using the PIN signature(s) method. If the user option is set to Yes and you do not want the program to generate the taxpayer (and spouse if applicable) PIN, enter a 2 in this field.

If the Computer Generated PIN(s) user option is set to no, the program will not generate a PIN signature for each client who is using the PIN signature(s) method. If the user option is set to No and you want the program to generate the taxpayer (and spouse if applicable) PIN enter a 1 in this field.

PIN [O] for Taxpayer/Spouse

Override the computer generated PIN which prints on Form 8879, IRS e-file Signature Authorization. Entries in these fields are necessary only if using the paperless signature method for this client and the Computer Generated PIN is not being used. The PIN must be five numeric characters and cannot be all zeros.

PIN authorization (Ctrl+T) [O]

Select the method by which the PIN(s) were entered into the program if not using the Computer Generated PIN. An entry in this field is necessary only if using the paperless signature method and the Computer Generated PIN is not being used.

Print Form 8453 on paperless e-file [O]

Override the Tax Return user option to print Form 8453 on a paperless e-file return. Form 8453 is not required to be signed or mailed to the IRS when e-filing using the paperless signature (PIN) method. The program defaults to "No" which will not print the form 8453 when using a PIN signature.


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If the "Force 8453 on Paperless e-file" user option is set to No and you wish to print the 8453 with the PIN signature, enter a 1 in this field.

If the "Force 8453 on Paperless e-file" user option is set to Yes and do not you wish to print the 8453 with the PIN signature, enter a 2 in this field.

ERO's PIN [O]

Override the ERO PIN located in the User Options Preparer Information for the preparer assigned to the return in the Client Information screen. The PIN must be five numeric characters and cannot be all zeros. E-filing a return using the paperless signature (PIN) method requires the preparer or Electronic Return Originator (ERO) to have a PIN. The PIN is the ERO signature on Form 8879, IRS e-file Signature Authorization. The program automatically fills the ERO PIN for each preparer based on the preparer assigned to the return in the client information screen.

How?

To create a paperless e-file:

1. Access the Detail tab for client TUT-EF-1.

2. Open Screen 4, Electronic Filing.

3. Select e-file Signature Main Form in the EF list.


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4. Enter the information from the Paperless Filing table below:

Paperless Filing Data entry:

Taxpayer signature date [Enter today's date]

Tips & Shortcuts

Form 8879, the IRS e-file Signature Authorization form can be printed as a PDF and e-mailed to your clients. This can eliminate the need for an additional office visit since they can fax or mail this form back to you. More information regarding the printing of these forms is discussed in the Validating & Printing section of this tutorial.

Review

You should now be familiar with the input required for a paperless e-file return.

Troubleshooting

Problem: I am confused by the other entries in screen 4.

Solution: Screen 4, Electronic Filing contains additional entries for some electronically filed returns; most e-file returns will not require you to use screen 4 at all. Use the F1 help function in the program for field specific help (select the field in question, then press [F1] on your keyboard).


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VALIDATING THE RETURN & PRINTING E-FILE FORMS

Now that you have entered the detail information for the sample return, you need to check it for errors, and then validate it so that the e-file can be created. This section shows you how use the Interactive Diagnostics to check a return for errors and how to use the e-file Validate and Send Wizard to validate a return so that it meets criteria that allow it to be e-filed. You also learn how to print e-file forms in this section.

NOTE: If you need REP permission to process your returns, you will need REP access for this sample return. The client you create in this exercise is a sample client, and will not be charged to your REP account.

CHECKING RETURNS

Prerequisites

You should be familiar with or have completed the Entering Client Detail exercise in this section to create a sample return with e-filing information.

Objective

In this exercise, you will check a return to determine if it is ready to e-file. To do this, you will view the Diagnostics tab to make sure there are no errors in the return.

Facts

Remove required information from the sample return (TUT-EF-1) you created earlier, and then check the return for errors by viewing the Diagnostics tab.


The Diagnostics tab displays warnings that may be errors that you must correct before sending the e-file.

You should use the Diagnostics tab to check for potential problems with a return. For all clients, Diagnostic Warnings are listed as either Critical or Informational. For electronic returns, a third category called Fatal Diagnostic Warnings may appear. If a return has Fatal Diagnostic Warnings listed, it cannot be filed electronically. Some of these warnings can be corrected while other warnings of this nature refer to situations or forms that require filing on paper.

If Critical Diagnostic Warnings exist (which prohibit the return from passing validation), the e-file Validate and Send Wizard jumps you to the Diagnostics tab so you can view these errors (when a single client is selected).

For additional information regarding the interactive diagnostics see the Interactive Diagnostics exercise in the Review section of the Program Operations tutorial.


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How?

To check a return for potential errors:

1. Open the sample client (TUT-EF-1).

2. Delete the following information:

o Screen 1, Client Information: Taxpayer’s Social Security number o Screen 10, Wages, Salaries, Tips - Employer information: State

3. Click the Diagnostics tab.

4. The return calculates and displays the diagnostic warnings.

5. Click each warning to jump to the input and correct the input.

6. Once you have corrected all the input errors, no warnings that will prevent the e-file from being validated or created should be displayed at the Diagnostics tab.

Tips & Shortcuts

Using the Interactive Diagnostics eliminates errors so that once you begin the e-file Validate and Send Wizard, you do not encounter errors that prohibit a return from passing validation.

Review

You should now have a sample e-file that is ready to pass validation and be created.


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Troubleshooting

Problem: The return has errors and did not pass validation.

Solution: If a return has validation errors, a report displays the errors. If only one client is selected in the validation process, the program takes you to the Diagnostics tab to view the warnings, and then repeat the validation process.

VALIDATING RETURNS

Prerequisites

You should be familiar with or have completed the Entering Client Detail exercise in this section and the sample client file (TUT-EF-1) should be free of all diagnostic warnings.

Objective

In this exercise, you will use the e-file Validate and Send Wizard to validate the sample e-file return.

Facts

Highlight the sample return (TUT-EF-1) and open the e-file Validate and Send Wizard. Select the Validate Only option.


The e-file Validate and Send Wizard consolidates each process involved in the creation and transmittal of the e-file. You can elect to just validate a return, validate and create a return, or validate, create, and send the e-file. This wizard can also be used to "batch" a group of returns for e-file processing.

When a return is validated, the program assigns a Declaration Control Number (DCN) to the return. The DCN is a unique return tracking number used by the IRS that is a combination of three numbers: the EFIN, the batch counter, and the serial counter.

How?

To use the e-file Validate and Send Wizard to validate a return:

1. Select the sample client (TUT-EF1).

2. From the E-File menu, select Validate/Send Returns or click the icon in the toolbar. The e-file Validate and Send Wizard opens.


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3. Select the return(s) for which you want to create the e-file and click Next.

4. Select Validate Only, and then click Next.

5. The program checks the return for errors and displays the results.


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6. Click Finish.

Tips & Shortcuts

This process also occurs when you print the return, so it is not necessarily a separate step.

Review

You should have successfully validated the sample e-file.

Troubleshooting

Problem: The return has errors and did not pass validation.

Solution: If a return has validation errors, a report displays the errors. If only one client is selected in the validation process, the program takes you to the Diagnostics tab to view the warnings and correct the errors. Once the errors are corrected, you can repeat the validation process.


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PRINTING E-FILE FORMS

Prerequisites

You should have completed or be familiar with the exercises in the e-file Setup Wizard section and the Checking Returns exercise. You should also have the successfully validated the sample client file.

Objective

In this exercise, you will print Form 8879 for the sample e-file return.

Facts

Print Form 8879 for the sample client by selecting Print e-file Signature Document from the E-File menu.


The Print e-file Forms selection of the E-File menu is designed to make printing the forms related to e-filing quick and easy.

For paperless e-files, the program prints the e-file Signature Authorization form (8879). Form 8879 must be signed before transmitting the e-file and is retained by the ERO. See the Paperless e-filing exercise in the Entering Client Detail section for more information.

For non-paperless e-files, the program prints Form 8453 and the state equivalent. Form 8453 must be signed before transmitting the e-file and must be mailed to the service center where the e-file was transmitted within three business days after receiving the "accepted" acknowledgement.

How?

To print e-file forms:

1. Highlight client TUT-EF-1 at the client list.

2. From the E-File menu, select Print e-file Signature Document.


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3. Select the desired printer and number of copies and then click OK.

Tips & Shortcuts

You can check the Print to File (PDF) box to print these forms to a file. This can be especially beneficial for clients that would prefer you to e-mail the forms to them. They can then print, sign, and return them to you.


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Review

You should now have a printed copy of Form 8879 and an e-file that is ready to be transmitted. This form should be signed by the taxpayer(s) before you transmit the e-file.

Troubleshooting

Problem: I can't open the PDF file, and I'm afraid my client won't be able to either.

Solution: PDF files require Adobe Acrobat® Reader, which can be downloaded for free from www.adobe.com.


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TRANSMITTING E-FILES & RECEIVING ACKNOWLEDGEMENTS

General Information

After you validate the return and complete the appropriate paperwork, you are ready to create the e-file and transmit it to Lacerte. The exercises in this section show you how to transmit a return to Lacerte and receive acknowledgements.

CREATING & TRANSMITTING E-FILES

Prerequisites

You should have created the sample e-file (TUT-EF-1), and completed the exercises in the Validating & Printing section. You also need a modem or internet connection.

Objective

In this exercise, you will create the e-file and transmit it through a direct modem or Internet connection.

Facts

Highlight the sample return (TUT-EF-1) and open the e-file Validate and Send Wizard. Select the Validate/Create/Send option.


The program always validates and creates e-files before sending them. This verifies that any changes to the return are included. For this reason, you can create the e-file as part of the validation process.

How?

To use the e-file Validate and Send Wizard to create and send a return:

1. Select the sample client (TUT-EF1).

2. From the E-File menu, select Validate/Send Returns or click the icon in the toolbar.

3. The e-file Validate and Send Wizard opens. Select the return(s) for which you want to create the e-file, and then click Next.


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4. The e-file window opens. Select Validate/Create/Send, and then click Next.


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5. The program checks the return for errors and displays the results. Click Next.

6. The e-file is created and the Summary Report is displayed. Click Next.

7. You are prompted to select a "send" option. Select Send the e-file(s) now and click Finish.


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8. A connection is made with Lacerte* and the e-file is transmitted.


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*The program connects via the connection type you selected when you initialized the program for the first time.

9. The Post Transmission Summary window is displayed, detailing what was transmitted. Click OK.

10. Once complete, you are reminded that you must connect to Lacerte to receive acknowledgements. Click OK.

Acknowledgements are covered in the next exercise.

Tips & Shortcuts

You can opt to send the e-file at a later time. This allows you (or other users on a network who may not have a connection) to "queue" the e-file in the Communication Manager to be sent when you connect later. Choose Send the e-file(s) later option prior to transmitting the e-file to Lacerte.


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Review

You should have been able to transmit the sample client file.

Troubleshooting

Problem: I got an error when I tried to connect to Lacerte.

Solution: Open the Communication Manager (Tools > Communications > Communication Manager), verify the preferred connection method by clicking Settings > Connection Type.


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Once selected, click Next, then complete the connection wizard.


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RECEIVING ACKNOWLEDGEMENTS

Prerequisites

You must have already completed the Creating & Transmitting e-files exercise in this section and transmitted the sample client file.

Objective

In this exercise, you will receive an acknowledgement for the e-filed sample return.

Facts

Connect to Lacerte using the Communication Manager to retrieve an acknowledgement for the sample e-file return. For this exercise, the return will be rejected with Reject Code 500. Whenever a return is rejected, use the rejection information to correct the client file, and then retransmit to receive an Accepted acknowledgement. To correct the sample return, change the client's last name from Reject to Electronic Filing, then recreate the file and retransmit the return.


When you file an electronic return, the IRS sends an acknowledgement notifying you of the status of your electronic file. Anytime you connect to Lacerte, you receive acknowledgements if they are available. Normally your acknowledgement should be available within 48 hours, as determined by the IRS. For your sample client file, the acknowledgement will be available approximately 1-3 minutes after you transmit the file.

How?

To connect to Lacerte and receive acknowledgements:

1. Click Receive Acknowledgement Statuses on the E-File menu.


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The Communication Manager opens and the program connects to Lacerte.

A Post Transmission Summary displays the acknowledgements. The Post Transmission Summary shows that the return was rejected.


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2. Click OK to close the Communication Manager.

3. To correct the sample e-file, change the taxpayer's last name from “Reject” to “Electronic Filing”, then recreate the file and retransmit the return.

4. Repeat this procedure until you correct all the errors.

Tips & Shortcuts

You can view the last acknowledgments received by selecting View Last Acknowledgements on the E-File menu. If the return was rejected the reason will be displayed, as well as the steps required for resolution.


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You can also view a report that contains information regarding all clients for whom you have not received accepted acknowledgements on. On the E-File menu, click Outstanding Client Report.

The report automatically previews, but you can click Preview to view the report if you change one of the selections on the left. You can also click Print to print the report.

Review

You should now be familiar with receiving acknowledgements and understand the appropriate steps to follow when an e-file return is rejected.


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Troubleshooting

Problem: I got an error when I tried to connect to Lacerte.

Solution: Open the Communication Manager (Tools > Communications > Communication Manager), verify the preferred connection method by clicking Settings > Connection Type.

Once selected, click Next, then complete the connection wizard.


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ADDITIONAL INFORMATION

General Information

Lacerte helps you track the status of e-filed returns as they move through the e-file process, and print an acceptance letter for each client after their return is accepted by the IRS.

This section shows you how to track your e-filed returns, print acceptance letters for e-filed returns, and use filters to display specific e-file status information.

The State Appendix provides information regarding state returns that can also be e-filed using Lacerte.

CHECKING THE E-FILE STATUS

Prerequisites

You must have submitted the sample e-file return to check the status. If you haven't, complete the exercises in the Transmitting & Acknowledgements section.

Objective

In this exercise, you will check the status of an e-file return using the Client Status feature.

Facts

Use the Client Status feature to view the e-file status of TUT-EF-1.


Just as you can use the Client Status feature to track work in progress, you can also use the Status feature to check the Status of an individual e-file return. For e-file clients, the program creates an additional tab in the Status window.

You can also check the status of multiple clients by using the Database Reports feature. This allows you to view and print reports containing the various e-file statuses.

How?

To check the e-file Status (All Clients View):

1. Select TUT-EF1 in the client list.

2. On the Client menu, select Status or press [F4].

3. Select the e-File Status tab. This displays the electronic filing status for the client.


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4. Click OK.

To check the e-file Status (e-file Clients View*):

1. Click the status hyperlink in the Fed EF Status or State EF Status columns on the client list.

2. This displays the e-file status for the client.


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3. Click OK.

*see Tips and Shortcuts below

To generate a report displaying the e-file status for multiple clients:

1. Select the clients you want to include in the report. You can select multiple clients using the

Group Select feature. Click the Select a Group of Clients icon on the toolbar.

2. On the E-File menu, select e-file Activity Report.

3. In the list at the top of the window, choose a report type.


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Click Complete Activity for the complete e-file history for the selected client(s), including the reason for rejection, if applicable.

Click Condensed Activity for a one-line summary for the selected client(s), including the client number, social security number, DCN, type of electronic return, dates the e-file return was sent and received, and when the return was accepted or rejected.

4. Select the check box(es) next to the status(es) you want to include in the report.

Although the report automatically previews when you open this window, you may need to click Preview to view the report if you make different selections (as in steps #3 and #4). You can also click Print to print the report.

5. Click Close to close the e-file Activity Report window.

Tips & Shortcuts

Utilize the e-file Clients View at the Clients tab by selecting e-File Clients on the View menu:

Or click e-file Clients in the Views list.


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By default, the program displays the following columns that can be useful for e-filing:

Client Full Name, last name first

e-file Status (Federal)

e-file Status (State)

Client Number

Taxpayer Social Security Number

e-file DCN / Return ID

Extension Status (Federal)

You can adjust which columns appear at the e-file Clients View at the Display tab of the Options.

Review

You should now understand how to view and print the e-file status for an individual return or a group of returns.

Troubleshooting

Problem: The activity report is empty when I view or print it.

Solution: Make sure that you highlight the clients to include in the report before you open the report. You must also ensure that the selected clients have been designated as e-file returns.


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PRINTING ACCEPTANCE LETTERS

Prerequisites

You must have submitted the sample e-file return and received a "Federal Accepted" acknowledgement. If you haven't, complete the exercises in the Validating & Printing and Transmitting & Acknowledgements sections.

Objective

In this exercise, you will print the Acceptance Letter for the accepted e-file sample return.

Facts

Print the Acceptance Letter for client TUT-EF-1.


The final step in the electronic filing process is record keeping. You are required to provide the taxpayer with a copy of:

The acceptance letter

The completed forms and schedules you filed for the taxpayer

Form 8453 (if used) with the ERO's signature (original sent to Service Center where e-filed)

Any documents that require a signature

Any other documents that are not IRS forms or schedules.

The Acceptance Letter contains the following:

The Declaration Control Number (DCN) assigned to the return

The service center that received the return

The amount of the refund or balance due

The client's direct deposit election, and

An 800 number for the IRS.

You cannot print the Acceptance Letter until you receive the "Federal Accepted" acknowledgement from the IRS. Acceptance Letters are available for regular e-filed returns and returns with e-filed extensions.


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How?

To print the acceptance letter:

1. Select the clients for whom you want to print letters.

2. On the E-File menu, select Print Acceptance Letters.

3. Select the Letter Type for the Acceptance Letter you wish to print, and then click Print.


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4. Select Printer in the Print To section of the Print Settings dialog.

5. Click OK, and then click Close.

After the acceptance letter prints, Lacerte assigns a status of e-file Complete to the return.

Tips & Shortcuts

You can print the Acceptance Letter to a PDF File that can be e-mailed to your client.

To print a PDF File:

1. In the Print Settings window, check the File (PDF) box in the Print To section.


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2. Click OK.

3. Select a name and location for the file.

4. Click Save.

Review

You should now understand how to print Acceptance Letters for e-filed returns.


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Troubleshooting

Problem: I get an "Incomplete" message when I try to print the Acceptance Letter.

Solution: Make sure that you have received "Accepted" acknowledgements for the selected client(s).

lacerte_e_file_returns [wazhua.com]

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