File No. 1307 4 SOTF Item No. 4 -------CAC Item No.

SUNSHINE ORDINANCE TASK FORCE AGENDA PACKET CONTENTS LIST

-------

Sunshine Ordinance Task Force (SOTF) Date: March 5; 2014

Compliance and Amendments Committee (CAC) Date: ______ _

CAC/SOTF

D L5r D D D ~ D ® D D D D D D D D D D D D D D D. D

OTHER D D D D D D D D D -D

Memorandum Order of Determination Complaint and Supporting documents Respondent's Response Minutes

Completed by: __ V-=-=--. Y"'-'o:;..;:u;:.:..;n""'g_· _____ Date 02/27/14 Completed by: Date ____ _

. *An asterisked item represents the cover sheet to a document that exceeds 75 pages. The complete document is in the file.

P21

CITY AND COUNTY OF SAN FRANCISCO

TO:

FROM:

DENNIS J. HERRERA

City Attorney

MEMORANDUM

Sunshine Ordinance Task Force

Nicholas Colla Deputy City Attorney

·February 27, 2014

OFFICE OF THE CITY ATIORNEY

NICHOLAS COLLA

Deputy City Attorney

Direct Dial: ( 415) 554-381 9 Email: nicholas.colla @sfgov.org

DATff

RE: Complaint 13074 - Library Users Association v. SF Public Library Commission

COMPLAINT \

Complainant Library Users Association ("Complainant") alleges that the San Francisco Public Library Commission ("the Commission") violated provisions of the Sunshine Ordinance by failing to open a policy body meeting to the public, failing to provide proper notice for a meeting, and failing to allow public comment at a meeting.

COMPLAINANT FILES TIDS COMPLAINT

On October 14, 2013, Complainant filed this complaint with the Task Force alleging that the Commission violated provisions of the Sunshine Ordinance relating to notice and protocol of public meetings.

JURISDICTION

The Commission is a department under the Sunshine Ordinance. The Task Force therefore generally has jurisdiction to hear a complaint of a violation of the Sunshine Ordinance against the Commission. The Commission has not contested jurisdiction.

APPLICABLE STATUTORY SECTION(S)

Section 67 of the San Francisco Administrative Code:

• Section 67.5 provides that policy body meetings shall be open to the public.

• Section 67. 7 governs the notice requirements for public meetings.

• Section 67.15(a) governs the protocol for public comment at public meetings.

Cal. Gov't Code Section 54950 et. seq. (The "Brown Act"):

• Section 54953 governs the protocol for conducting public meetings.

APPLICABLE CASE LAW

• None.

· BACKGROUND

On October 3, 2013, the Commission held a public meeting. During that meeting, there was neither an agendized item nor Commissioners' comments addressing San Francisco City

Fox PLAZA • 1390 MARKET STREET, 6TH FLOOR • SAN FRANCISCO, CALIFORNIA 94102-5408 RECEPTION: (415) 554-3800 · FACSIMILE: (415) 437-4644

n:\codenl\as20l 4\960024 l \00906146.doc

P22

CITY AND COUNTY OF SAN FRANCISCO

MEMORANDUM

OFFICE OF THE CITY ATIORNEY

TO: DATE: PAGE: RE:

Sunshine Ordinance Task Force February 27, 2014 2 Complaint 13074-Library Users Association v. SF Public Library Commission

Librarian Luis Herrera's ("Mr. Herrera") recent stipulation with the Fair Political Practices Commission ("FPPC") regarding his alleged failure to disclose gifts.

Although Mr. Herrera's stipulation with the FPPC was not discussed during the October 3, 2013 meeting by Commission members, the Commission sent a letter to a reporter from the San Francisco Bay Guardian on October 4, 2013 in which it publicly affirmed its support for Mr. Herrera.

Complainant alleges, and the Commission acknowledges, that the sentiments of the letter supporting Mr. Herrera, and its preparation, improperly took place without public notice, without public comment, and during a non-public meeting.

The Commission responded to Complainant's complaint as follows:

After the Library Commission meeting on Thursday, October 3, 2013, Michelle Jeffers, Acting Chief Communications, Programs and Partnership was asked by a member of the Library Commission to draft and send a letter from the Library Commission seeking to publicly affirm its support for San Francisco City Librarian Luis Herrera in regards to the recent stipulation, decision and order pertaining to the filing of statement of economic interest to the Fair Political Practices Commission (FPPC) and recognizing that this was an unintentional reporting error that required the filing of amended statements. The letter was written and circulated to the Commission members by email on Friday, October 4, 2013 for their comments. The letter was then sent to a reporter at the Bay Guardian who was on deadline for a story he was working on.

Once the Library realized that it had violated Sections of the Sunshine Ordinance, Jeffers immediately sent a letter to the reporter rescinding the letter. She stated in the email "Although the letter accurately reflects the sentiments of the Library Commissioners, I am required to ask that you rescind this letter. I note that its contents were not used in your article 'Friends in the Shadows,' dated October 9, 2013 in the San Francisco Bay Guardian. It has come to my attention that the Library Commission did not follow proper procedure in crafting and approving this letter and the letter needs to be officially withdrawn." The letter was not sent to any other recipients.

The Library apologizes for its actions and would like the Sunshine Ordinance Task Force to know that steps are being taken, including additional sunshine ordinance training, to insure that something like this does not happen again. The San Francisco Public Library hopes that this matter can be put behind it and instead focus on its mission to provide exemplary library services to the community.

QUESTIONS THAT MIGHT ASSIST IN DETERMINING FACTS

• None.

n:\codenf\as2014\9600241 \00906146.doc

P23

CITY AND COUNTY OF SAN FRANCISCO

MEMORANDUM

TO: DATE: PAGE:

Sunshine Ordinance Task Force February 27, 2014 3

OFFICE OF THE CITY ATIORNEY

RE: Complaint 13074- Library Users Association v. SF Public Library Commission

LEGAL ISSUES/LEGAL DETERMINATIONS

• Did the Commission violate Section 67.5 of the Administrative Code and Section 54953 of the Cal. Gov't Code by failing to open a policy body meeting to the public?

• Did the Commission violate Section 67.7 of the Administrative Code by failing to notify the public of item discussed during a meeting?

• Did the Commission violate Section 67.15 of the Administrative Code by failing to allow members of the public to offer comment on an item discussed during a meeting?

CONCLUSION

THE TASK FORCE FINDS THE FOLLOWING FACTS TO BE TRUE:

THE TASK FORCE FINDS THE ALLEGED VIOLATIONS TO BE TRUE OR NOT TRUE.

* * *

n:\codenf\as2014 \9600241 \00906146.doc

P24

CITY AND COUNTY OF SAN FRANCISCO

MEMORANDUM

TO: DATE: PAGE:

Sunshine Ordinance Task Force February 27, 2014 4

. OFFICE OF THE CITY ATTORNEY

RE: Complaint 13074 -Library Users Association v. SF Public Library Commission

CHAPTER 67, SAN FRANCISCO ADMINISTRATIVE CODE (SUNSHINE ORDINANCE) .

SEC. 67.5. MEETINGS TO BE OPEN AND PUBLIC; APPLICATION OF BROWN ACT.

All meetings of any policy body shall be open and public, and governed by the provisions of the Ralph M. Brown Act (Government Code Sections 54950 et. seq,) and of this Article. In case of inconsistent requirements under the Brown Act and this Article, the requirement which would result in greater or more expedited public access shall apply.

SEC. 67.7. AGENDA REQUIREMENTS; REGULAR MEETINGS.

(a) At least 72 hours before a regular meeting, a policy body shall post an agenda containing a meaningful description of each item of business to be transacted or discussed at the meeting. Agendas shall specify for each item of business the proposed action or a statement the item is for discussion only. In addition, a policy body shall post a current agenda on its Internet site at least 72 hours before a regular meeting.

(b) A description is meaningful if it is sufficiently clear and specific to alert a person of average intelligence and education whose interests are affected by the item that he or she may have

· reason to attend the meeting or seek more information on the item. The description should be brief, concise and written in plain, easily understood English. It shall refer to any explanatory documents that have been provided to the policy body in connection with an agenda item, such

· as correspondence or reports, and such documents shall be posted adjacent to the agenda or, if such documents are of more than one page in length, made available for public inspection and copying at a location indicated on the agenda during normal office hours.

(c) The agenda shall specify the time and location of the regular meeting and shall be posted in a location that is freely accessible to members of the public.

( d) No action or discussion shall be undertaken on any item not appearing mi the posted agenda, except that members of a policy body may respond to statements made or questions posed by persons exercising their public testimony rights, to the extent of asking a question for clarification, providing a reference to staff or other resources for factual information, or requesting staff to report back to the body at a subsequent meeting concerning the matter raised by such testimony.

( e) Notwithstanding Subdivision ( d), the policy body may take action on items of business not .appearing on the posted agenda under any of the following conditions:

(1) Upon a determination by a majority vote of the body that an accident, natural disaster or work force disruption poses a threat to public health and safety.

(2) Upon a good faith, reasonable determination by a two-thirds vote of the body, or, if less than two-thirds of the members are present, a unanimous vote of those members present, that (A) the need to take immediate action on the item is so imperative as to threaten serious injury to the public interest if action were deferred to a subsequent special or regular meeting, or relates to a purely commendatory action, and (B) that the need for such action came to the attention of the body subsequent to the agenda being posted as specified in subdivision (a).

n:\codenf\as2014 \9600241 \00906146 .doc

P25

CITY AND COUNTY OF SAN FRANCISCO

MEMORANDUM

OFFICE OF THE CITY ATIORNEY

TO: DATE: PAGE: RE:

Sunshine Ordinance Task Force February 27, 2014 5 Complaint 13074- Library Users Association v. SF Public Library Commission

(3) The item was on an agenda posted pursuant to subdivision (a) for a prior meeting of the body occurring not more than five calendar days prior to the date action is taken on the iterri, and at the prior meeting the item was continued to the meeting at which action is being taken.

(f) Each board and commission enumerated in the Charter shall ensure that agendas for regular and special meetings are made available to speech and hearing impaired persons through telecommunications devices for the deaf, telecommunications relay services or equivalent systems, and, upon request, to sight impaired persons through Braille or enlarged type.

(g) Each policy body shall .ensure that notices and agendas for regular and special meetings shall include the following notice:

KNOW YOUR RIGHTS UNDER .

THE SUNSHINE ORDINANCE

(Chapter 67 of the

San Francisco Administrative Code)

Government's duty is to serve the.public, reaching its decisions in full view of the public.

Commissions, boards, councils and other agencies of the City and County exist to conduct the people's business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people's review.

FOR MORE INFORMATION

ON YOUR RIGHTS UNDER THE SUNSHINE

ORDINANCE OR TO REPORT A VIOLATION

OF THE ORDINANCE, CONTACT THE

SUNSHINE ORDINANCE TASK FORCE.

(h) Each agenda of a policy body covered by this Sunshine Ordinance shall include the address, area code and phone number, fax number, e-mail address, and a contact person's name for the Sunshine Ordinance Task Force. Information on how to obtain a free copy of the Sunshine Ordinance shall be included on each agenda. "

SEC. 67.15. PUBLIC TESTIMONY.

(a) Every agenda for regular meetings shall provide an opportunity for members of the public to directly address a policy body on items of interest to the public that are within policy body's subject matter jurisdiction, provided that no action shall be taken on any item not appearing on the agenda unless the action is otherwise authorized by Section 67.7(e) of this article. However, in the case of a meeting of the Board of Supervisors, the agenda need not provide an opportunity for members of the public to address the Board on any item that has already been considered by a. committee, composed exclusively of members of the Board, at a public meeting wherein all interested members of the public were afforded the opportunity to address the committee on the item, before or during the committee's consideration of the item, unless the item has been substantially changed since the committee heard the item, as determined by the Board.

n:\codenf\as2014 \9600241 \00906146.doc

P26

CITY AND COUNTY OF SAN FRANCISCO

MEMORANDUM

TO: DATE:

.PAGE:

Sunshine Ordinance Task Force February 27, 2014 6

OFFICE OF THE CITY ATIORNEY

RE: Complaint 13074-Library Users Association v. SF Public Library Commission

(b) Every agenda for special meetings at which action is proposed to be taken on an item shall provide an opportunity for each member of the public to directly address the body concerning that item prior to action thereupon.

(c) A policy body may adopt reasonable regulations to ensure that the intent of subdivisions (a) and (b) are carried out, including, but not limited to, regulations limiting the total amount of time allocated for public testimony on particular issues and for each individual speaker. Each policy body shall adopt a rule providing that each person wishing to speak on an item before the body at a regular or special meeting shall be permitted to be heard once for up to three minutes. Time limits shall be applied uniformly to members of the public wishing to testify.

( d) A policy bo.dy shall not abridge or prohibit public criticism of the policy, procedures, programs or services of the City, or of any other aspect of its proposals or activities, or of the acts or omissions of the body, on the basis that the performance of one or more public employees is implicated, or on any basis other than reasonable time constraints adopted in regulations pursuant to Subdivision (c) of this Section.

(e) To facilitate public input, any agenda changes or continuances shall be announced by the presiding officer of a policy body at the beginning of a meeting, or as soon thereafter as the change or continuance becomes known to such presiding officer.

THE BROWN ACT

SEC. 54953.

(a) All meetings of the legislative body of a local agency shall be open and public, and all persons shall be permitted to attend any meeting of the legislative body of a local agency, except as otherwise provided in this chapter.

(b )(1) Notwithstanding any other provision of law, the legislative body of a local agency may use teleconferencing for the benefit of the public and the legislative body of a local agency in . connection with any meeting or proceeding authorized by law. The teleconferenced meeting or proceeding shall comply with all requirements of this chapter and all otherwise applicable provisions of law relating to a specific type of meeting or proceeding. ·

(2) Teleconferencing, as authorized by this section, may be used for all purposes. in connection with any meeting within the subject matter jurisdiction of the legislative body. All votes taken during a teleconferenced meeting shall be by rollcall.

(3) If the legislative body of a local agency elects to use teleconferencing, it shall post agendas at all teleconference locations and conduct teleconference meetings in a manner that protects the statutory and constitutional rights of the parties or the public appearing before the legislative body of a local agency. Each teleconference location shall be identified in the notice and agenda of the meeting or proceeding, and each teleconference location shall be accessible to the public. During the teleconference, at least a quorum of the members of the legislative body shall participate from locations within the boundaries of the territory over which the local agency exercises jurisdiction, except as provided in subdivision ( d). The agenda shall provide an opportunity for members of the public to address the legislative body directly pursuant to Section 54954.3 at each teleconference location.

n:\codenf\as2014\9600241 \00906146.doc

P27

CITY AND COUNTY OF SAN FRANCISCO

MEMORANDUM

TO: DATE: PAGE:

Sunshine Ordinance Task Force February 27, 2014 7

OFFICE OF THE CITY ATIORNEY

RE: Complaint 13074 - Libl;'ary Users Association v. SF Public Library Commission

( 4) For the purposes of this section, "teleconference" means a meeting of a legislative body, the members of which are in different locations, connected by electronic means, through either audio or video, or both. Nothing in this section shall prohibit a local agency from providing the public with additional teleconference locations.

(c)(l) No legislative body shall take action by secret ballot, whether preliminary or final. .

(2) The legislative body Of a local agency shall publicly report any action taken and the vote or abstention on that action of each member present for the action. ·

n:\codenf\as2014\9600241 \00906146.doc

P28

From: To:

Library Users Association SQIE

Subject: Date:

Complaint and Request for Hearing: Unlawful Library Commission Meeting Monday, October 14, 2013 9:52:47 PM

Dear Sunshine Ordinance Task Force, and Administrator:

According to information that recently became available to Library Users Association, the Library Commission recently held an unlawful meeting at which the body took an action, in violation of a number of Open Government concepts and Sunshine Ordinance provisions.

In response to our Immediate Disclosure Request of I 0-9-13, we received a response from the Library's Acting Chief, Communications, Programs & Partnerships -- Michelie Jeffers.

In an e-mail to a San Francisco Bay Guardian reporter who was working on a story to be published the following Wednesday, Ms. Jeffers sent an email on Friday, October 4, 2013 at 2:53pm stating the following:

"Joe,

"The San Francisco Library Commission issued a letter in support of City Librarian Luis Herrera regarding the recent FPPC action. It was suggested that I send this to you so here it is as PDF scan."

The attached letter, on San Francisco Public Library Commission stationery, began as follows:

"The San Francisco Library Commission seeks to publicly affirm its support for San Francisco City Librarian Luis Herrera in regards to the recent stipulation, decision and order pertaining to the filing of statements of economic interest to the Fair Political Practices Commission."

The letter went on for an additional two paragraphs.

The Library Commission had held a regularly-scheduled meeting the day before, Thursday,· October 3, 2013. At this meeting there was no agenda item about the FPPC matter, no. comment from the Commissioners or City Librarian about it, and no action taken regarding this matter -- certainly no letter discussed or approved. There was, however, comment from the public -- abouf the City Librarian's violations of law requiring disclosure of gifts received, and Mr. Herrera's formal acknowledgement of wrongdoing that he signed and the fine that he paid. The acknowledgement and fine had been approved by the FPPC at its meeting in Sacramento September 19, 2013.

This Library Commission meeting, at which the sentiments of this letter were presumably discussed and the letter prepared, failed to meet at least these requirements of the Sunshine Ordinance:

1. 67.5, requiring meetings to be open to the public

2. 67.7 Public Notice requirements, requiring 72 hours notice (67.7(a)) and permitting no action or discussion without proper notice, 67.7( d).

3. 67.15(a) requiring opportunity for public comment on proposed actions.

Library Users Association plans to provide you with copies of the relevant documents and may provide additional information shortly.

We request a prompt public hearing on this matter.

P29

Thank you _for your attention to this.

Peter Warfield Executive Director Library Users Association 415/7 5 3 - 2 1 8 0

P30

Young, Victor

From: Sent:

Library Users Association [libraryusers2004@yahoo.com] Wednesday, February 26, 2014 11 :42 AM

To: SOTF Subject: Attachments:

For inclusion in Agenda Packet for 3-5-14 Meeting/Hearing pw-SOTF-Addition~to-Library-Complaint2-26-14.doc

Please see attached letter, for inclusion in Agenda Packet for March 5, 2014 hearing on Library Commission violations. (Complaint No. 13074.)

Thank you.

Peter Warfield Executive Director Library Users Association 415/7 5 3 - 2 1 8 0 ********************************************************************************************* ********** Note: Text is included below (with formatting anomalies) should you have difficulty opening the attached Word document:

Library Users Association P.O. Box 170544, San Francisco, CA 94117-0544 Tel./Fax (415) 753-2180 February 26, 2014 Honorable Members Sunshine Ordinance Task Force City Hall San Francisco '

Subject: Additional Complaint Information - Unlawful Meeting of Library Commission to Approve Letter to SF Bay Guardian, File # 13074

Ladies and Gentlemen:

Please do not be distracted by the Library's lengthy explanations and justifications.

The case is simple: The Library Commission broke the law - and admitted it in the Michelle Jeffers letter sent previously in response to our complaint.

The Library Commission approved a letter from the Library Commission to the S.F. Bay Guardian at an unlawful seriatim (serial) meeting that was not an open public meeting, provided no notice or agenda, and provided no opportunity for public comment.

Thank you for your attention to this.

Sincerely yours,

Peter Warfield Executive Director, Library Users Association

1 P31

Library Users Association P.O. Box 170544, San Francisco, CA 94117-0544

Tel./Fax ( 415) 753-2180 February 26, 2014

Honorable Members Sunshine Ordinance Task Force City Hall San Francisco

Subject: Additional Complaint Information - Unlawful Meeting of Library Commission to Approve Letter to SF Bay Guardian, File# 13074

Ladies and Gentlemen:

Please do not be distracted by the Library's lengthy explanations and justifications.

The case is simple: The Library Commission broke the law - and admitted it in the Michelle Jeffers letter sent previously in response to our complaint.

The Library Commission approved a letter from the Library Commission to the S.F. Bay Guardian at an unlawful seriatim (serial) meeting that was not an open public meeting, provided no notice or agenda, and provided no opportunity for public comment.

Thank you for your attention to this.

Sincerely yours,

Peter Warfield Executive Director, Library Users Association

Pag~3~f 1

Young, Victor

From: Sent: To:

Ray Hartz Jr [rwhartzjr@sbcglobal.net] Wednesday, February 26, 2014 12:48 PM SOTF

Cc: Peter Warfield; Peter Warfield Subject: Fw: Letter of Support from Library Commission

Mr. Young,

Please include this email in Agenda Packet for March 5, 2014 hearing on Library Commission violations. (Complaint No. 13074.)

Please see the letter is also distributed as soon as possible directly to the SOTF members as an official communication.

Sincerely,

Ray W. Hartz, Jr~ Director, San Francisco Open Government

----- Forwarded Message -----From: Ray Hartz Jr <rwhartzjr@sbcglobal.net> To: Michelle Jeffers <mjeffers@sfpl.org> Cc: Luis Herrera <lherrera@sfpl.org>; "sue.a.blackman@sfgov.org" <sue.a.blackman@sfgov.org>; SF Bay Guardian Editorial <sfbgpromos@sfbg.com>; James Chaffee <chaffeej@pacbell.net>; Peter Warfield <libraryusers2004@yahoo.com>; SF Examiner <newstips@sfexaminer.com>; John Avalos <John.Avalos@sfgov.org>; London Breed <London.Breed@sfgov.org>; David Campos <David.Campos@sfgov.org>; David Chiu <David.Chiu@sfgov.org>; Malia Cohen <Malia.Cohen@sfgov.org>; Mark Farrell <Mark.Farrell@sfgov.org>; Jane Kim <Jane.Kim@sfgov.org>; Eric Mar <Eric.L.Mar@sfgov.org>; Katy Tang <Katy.Tang@sfgov.org>; Scott Weiner <Scott.Weiner@sfgov.org>; Norman Yee <Norman.Yee@sfgov.org>; Paula Jesson <paula.jesson@sfgov.org> Sent: Tuesday, October 15, 2013 10:28 PM Subject: Re: Letter of Support from Library Commission

Dem: Ms. Jeffers,

So that's how you think this works? The Library Commission members and Mr. Herrera break the law repeatedly, publicly deny the facts, then just "ask the letter be retracted?"

The letter in question was used in regard to an article the Bay Guardian recently printed entitled: "Friends in the Shadows." The letter, and by extension those who directed you to compose and/or send it, marginalized the fact that City Librarian Luis Herrera repeatedly and continually broke the law for years regarding "gifts" he received from The Friends. This was an ongoing pattern of illegal behavior! He repeatedly swore year after year, under penalty of perjury, that he understood his responsibilities under applicable law. He repeatedly swore year after year, again under penalty of perjury, that he received nothing of value. The idea that you and the Library and the Library Commission seem to be putting forward is that Mr. Herrera is too (insert word here) to understand the requirements of the law regarding "gifts." They also continue to put forward the idea that The Friends get nothing for their "gifts, which is truly laughable in that their very

p.33

existence depends on the money they raise in the name of the San Francisco .Pilblic Library: again, more than $53,000,000 between 2000 and 2012. IT IS A MATTER OF FACT AND PUBLIC RECORD THAT LUIS HERRERA IS A SELF-ADl\flTTED PERJURER! The rules for perjury also apply when a person has made a statement under penalty ofperjury, even ifthe person has not been sworn or affirmed as a witness before an appropriate official. Mr. Herrera did so agajn, and again, and again, and again! You and the members of the Library Commission must really believe that Mr. Herrera is a complete idiot, not having any understanding of the things he swore under oath he did understand! That seems to be the argument you and they are putting forward.

Mr. Sutton, in his letter to the FPPC, tried to make this a matter of accepting a "meal!" What pure, unadulterated BULLSHIT! And, before you get all prissy about my use of a word, just think of how insulting you are to members of the Public by violating the law and then asking for, what, a "take-back" or "do-over?" What is this, second grade!

IMMEDIATE DISCLOSURE REQUEST

This is a request for copies of all Form 700s filed by Mr. Herrera for the years covered by the FPPC stipulation agreement. These would both original filings and amended filings to cover the years from 2008 through 2010. To simplify everyone's life, please also include any form 700s for 2011 onward, again, both originals and amended filings. I would like those copies in electronic format, by email, by close of business on Thursday, October 17, 2013.

IMMEDIATE DISCLOSURE REQUEST

Sincerely,

Ray W. Hartz, Jr. Director, San Francisco Open Government

From: Michelle Jeffers <mjeffers@sfpl.org> To: Ray Hartz Jr <rwhartzjr@sbcglobal.net> Cc: Luis Herrera <lherrera@sfpl.org>; "sue.a.blackman@sfgov.org" <sue.a.blackman@sfgov.org>; SF Bay Guardian Editorial <sfbgpromos@sfbg.com>; James Chaffee <chaffeej@pacbell.net>; Peter Warfield <libraryusers2004@yahoo.com>; SF Examiner <newstips@sfexaminer.com>; John Avalos <John.Avalos@sfgov.org>; London Breed <London.Breed@sfgov.org>; David Campos <David.Campos@sfgov.org>; David Chiu <David.Chiu@sfgov.org>; Malia Cohen <Malia.Cohen@sfgov.org>; Mark Farrell <Mark.Farrell@sfgov.org>; Jane Kim <Jane.Kim@sfgov.org>; Eric Mar <Eric.L.Mar@sfgov.org>; Katy Tang <Katy.Tang@sfgov.org>; Scott Weiner <Scott.Weiner@sfgov.org>; Norman Yee <Norman.Yee@sfgov.org>; Paula Jesson <paula.jesson@sfgov.org> Sent: Tuesday, October 15, 2013 4:24 PM Subject: RE: Letter of Support from Library Commission

Dear Mr. Hartz, I appreciate your email today, pointing out issues related to a Library Commission communication with the SF Bay Guardian earlier this month. I was directed to issue the letter by members of the Library Commission. I realize now that this was a seriatim meeting and thus an unauthorized letter from the Commission. I have reached out to the recipient to ask that the Jetter be retracted. I apologize for the inadve1ient en-or and the Commission will take steps to ensure this does not occur again.

Michelle Jeffers Acting Chief, Communications, Programs & Partnerships San Francisco Public Library

p?s4

100 Larkin Street San Francisco, CA 94102 mjeffers@sfpl.org 415 557-4282 (office) 415 608-1593 (mobile)

From: Ray Hartz Jr [mailto:rwhartzjr@sbcglobal.net] Sent: Tuesday, October 15, 2013 11:47 AM To: Michelle Jeffers Cc: Luis Herrera; sue.a.blackman@sfgov.org; SF Bay Guardian Editorial; James Chaffee; Peter Warfield; SF Examiner; John Avalos; London Breed; David Campos; David Chiu; Malia Cohen; Mark Farrell; Jane Kim; Eric Mar; Katy Tang; Scott Weiner; Norman Yee; Paula Jesson Subject: Letter of Support from Library Commission

Ms. Jeffers,

I am deeply disturbed on becoming aware of a letter sent by you the the San Francisco Bay Guardian.

The letter is both dishonest and questionable as to its origin.

It states that Public comments "mischaracterized the nature and severity of the FPPC action." As you are well aware, the same members of the Public have been questioning, literally for years, Mr. Herrera's oversight of the finances of The Friends and the actual benefits accrued by the San Francisco Public Library. We have also been

. questioning the "conflict" between Mr. Herrera accepting gifts which directly and/or indirectly benefited him while failing to make any effort to determine where the $53,000,000 raised by The Friends between 2000 and 2012 has been spent. I have been fighting with Mr. Herrera to produce public records regarding these financial matters for well over two years and have referrals to the San Francisco Board of Supervisors regarding the unlawful withholding. It has also been necessary to petition the Supervisor of Records, Paula J esson, in the City Attorney's Office not once, but twice over a period to years to finally get Mr. Herrera to disgorge public records under his control. Mr. Herrera withheld these records knowing full well he had absolutely no right to do so under the Sunshine Ordiance and/or the California Public Records Act. I have multiple Orders of Determination against both the Library Commission and/or Mr. Herrera finding them to have made repeated and continual efforts to hide their misdeeds.

As a City department head, Mr. Herrera has taken years of training on the Sunshine Ordinance. He has also certified that he is aware of Ethics requirements regardmg the reporting of gifts. In both instances he has signed multiple statements, under penalty of perjury, that he was aware of his responsibilities in these areas. He also signed the three years of Form 700s, again under penalty of perjury, that he received nothing of value which he needed to report. He falsely reported nothing and would have continued to do so without the efforts of those same members of the Public in filing the complaint with the FPPC. The facts are a matter of public record that Mr. Herrera not only failed to report gifts as required by law, he willfully filed statements that he had not received anything of value. Is it your contention that Mr. Herrera is so oblivious to his duties under the law that all of these acknowledgements of his responsibilites, followed by repeated failures to comply with those same laws, are anything but willful? Thomas Acguinas teaches that "willful ignorance of what one ought to know is a mortal sin."

As to the origin of the letter on San Francisco Public Library Commission letterhead, when did the Commission discuss the matter and determine that this letter should be sent to the San Francisco Bay Guardian? Either the Library Commission held an unlawful meeting, at which they authorized this letter, or your sending of the letter was not authorized by the Library Commission. I would like to know which is the case? Either the Library Commission acted unlawfully or you have misrepresented to the media and, by extension the to public, the positions of the members of the Library Commission!

p'g5

Ray W. Hartz, Jr. Director, San Francisco Open Government

Official SFPL Use Only

Official Sf PL use only

p41s 6

Young, Victor

From: Blackman, Sue (LIB) Sent: To:

Friday, February 14, 2014 5:12 PM SOTF Jeffers, Michelle (LIB) Cc: ·

Subject: Attachments:

RE: SOTF - Notice of Hearing - March 5, 2014 10.22.13 response.doc

Follow Up Flag: Flag Status:

Mr. Young,

Follow up Flagged

Please insure that the attached response dated October 22, 2013 is included in the packet for File No. 13074. Thank you and please direct any additional questions you may have to me. Have a great weekend.

Sue Blackman Secretary, Library Commission Custodian of Records San Francisco Public Library 100 Larkin Street San Francisco, CA 94102-4733 415.557.4233

From: SOTF Sent: Friday, February 14, 2014 2:29 PM To: Jeffers, Michelle (LIB) Subject: FW: SOTF - Notice of Hearing- March 5, 2014

Good Afternoon,

You are receiving this notice, because you are named as a Complainant or Respondent in one of the following complaints scheduled with the Sunshine Ordinance Task-Force, 1 )to hear the merits of the complaint 2) issue a determination and/or 3)complaint has been referred from a Task Force Committee.

1. File No. 13060: Complaint filed by Larry Littlejohn, against Bill Ahern, Medical Examiner, for allegedly

violating Sunshine Ordinance Section 67.25 for failure to respond to an immediate disclosure request dated August 26, 2013.

2. File No. 13074: Complaint filed by Peter Warfield, against the Library Commission for allegedly violating

Sunshine Ordinance Sections 67.5, 67.7, and 67.7-1 for failure to scheduled a public meeting prior to distributing a letter from the Library Commission on October 4, 2013, regarding support for San

Francisco City Librarian Luis Herrera in regards to the recent stipulation, decision and order pertaining to the filing of statements of economic interest to the Fair Political Practices Commission.

~37

Young, Victor

From: Sent: To: Subject:

Follow Up Flag: Flag Status:

Library Users Association [libraryusers2004@yahoo.com] Sunday,· February 16, 2014 9:08 PM SOTF Two Corrections Requested and ... Please Include ALL Responsible Parties in this Mailing .... Re: SOTF - Notice of Hearing - March 5, 2014

Follow up Flagged

Dear SOTF (Each Member) and SOTF Administrator:

1. CORRECTION: The Complaint was filed by LIBRARY USERS ASSOCIATION, Peter Warfield Executive Director -- NOT Peter Warfield. Please correct this promptly. See below for further explanation**.

2. CORRECTION: This notice has been sent to some -- but not all -- of the responsible parties, namely each member of the Library Commission. We request that EACH LIBRARY COMMISSIONER be sent all communications about our complaint, as these are the persons who violated the law. The complaint is regarding a Library Commission action (presumably by majority vote) but each member who took part has individually violated the law, and each should be cited as having participated in an unlawful seriatum meeting, as each individually is required not to take part in such a meeting.

We note that this notice has not been sent to a single member of the Library Commission.

3. WE ALSO REQUEST that the SOTF insist on the presence of each of the Library Commissioners not just spokespersons who might not know all the details of (l)what happened, (2)who

exactly was involved and who was not, and (3)very importantly: WHY and HOW did this happen?

Thank you.

Peter Warfield Executive Director Library Users Association 415/7 5 3 - 2 1 8 0

** Further Explanation about Who Filed Complaint

1. The complaint we filed on October 14, 2013 came from this email address:

"Library Users Association" <libraryusers2004@yahoo.com>

2. The first paragraph of the letter refers to Library Users Association, as follows:

"According to information that recently became available to Library Users Association, the Library Commission recently held an unlawful meeting at which the body took an action, in violation of a number of Open Government concepts and Sunshine Ordinance provisions."

3. The last paragraph of our complaint letter stated the following:

P3a

"Library Users Association plans to provide you with copies of the relevant documents and may provide additional information shortly."

4. The complaint letter was signed as follows:

Peter Warfield Executive Director Library Users Association 415/7 5 3 - 2 1 8 0

On Thu, 2/13/14, SOTF <sotf@sfgov.org> wrote:

Subject: SOTF - Notice of Hearing - March 5, 2014 To: "Examiner, Medical" <medical. examiner@sfgov.org>, "Hart, Amy" <amy. hart@sfgov.org>,

II libraryusers2004@yahoo.com" <libraryusers2004@yahoo.com> J II Herrera,. Luis (LIB) II <Luis.Herrera@sfpl.org>, "Blackman, Sue" <sue.a.blackman@sfgov.org>, "michelle.jeffers@sfgov.org" <michelle.jeffers@sfgov.org>, "vbumanglag@rwnetwork.com" <vbumanglag@rwnetwork.com>, "Wong, Valerie" <vawong@sfwater.org>, "Wong, Valerie" <valerie.wong@sfgov.org>, "Jue, Tyrone" <tjue@sfwater.org>, "jwhitter@sfwater.org" <jwhitter@sfwater.org>, "consultaire@msn.com" <cbnsultaire@msn.com>, "Song, Jack" <jack. song@sfgov.org>, "Jesson, Paula" <paula .. jesson@sfgov.org>, "1907flee@gmail.com" <1907flee@gmail.com>, "Johnston, Jennifer" <jennifer.johnston@sfgov.org>, "Eng, Sandra" <sandra.eng@sfgov.org>, "dennis.herrera@sfgov.net" <dennis.herrera@sfgov.net> Cc: "Threet, Jerry" <jerry.threet@sfgov.org>, "Colla, Nicholas" <nicholas.colla@sfgov.org> Date: Thursday, February 13, 2014, 1:5~ PM

Good Afternoon,

You are receiving this notice, because you are named as a Complainant or Respondent in one of the following complaints

scheduled with the Sunshine Ordinance Task Force, l)to hear.the merits of the complaint 2) issue a determination and/or 3)complaint has been referred from a Task Force Committee.

1. File No. 13060: Complaint filed by Larry Littlejohn, against Bill Ahern, Medical Examiner, for allegedly violating Sunshine

Ordinance Section 67.25 for failure to respond to an immediate disclosure

p~g

request dated August 26, 2013.

2. File No. 13074: Complaint filed by Peter Warfield, against the Library Commission for allegedly violating Sunshine Ordinance Sections 67.5,

67.7, and 67.7~1 for failure to scheduled a public meeting prior to distributing a letter from the Library Commission on October 4, 2013, regarding support for San Francisco City Librarian Luis Herrera in regards to the recent stipulation,

decision and order pertaining to the filing of statements of economic interest to the Fair Political Practices Commission.

3 . . . File

No. 13077: Complaint filed by Victor Bumanglag, against Valerie Wong, San Francisco

allegedly violating Sunshine Ordinance Sections 67.21, failure to respond to a request for information dated

4. File No. 13082:

. Complaint filed by Gonzalo Javier Ferrer,

Public Utilities Commission, for 67.24, 67.25, 67.26, and 67. 7 for May 23, 2013.

against City Attorney Dennis Herrera and Deputy City Attorney Paula Jesson, City Attorney's Office, for allegedly violating Sunshine Ordinance Sections 67.21(d) and

67.34 for failure to respond to a request for dete~mination of the status of certain records being public documents or not

in a timely manner made on October 13, 2013, and October 20, 2013.

5. File NO. 13091: Complaint filed by Frank Lee, against Jennifer Johnston, Civil Service Commission, for allegedly violating.Sunshine

Ordinance Sections 67.5 and 67.9, for conducting a closed session hearing in regards to Mr. Lee's appeal on

April 1, 2013.

Date: March 5, 2014

Location: City Hall, Room 408

P140

Time: 4:00 p.m.

Complainants: Your attendance is required for this meeting/hearing.·

Respondents/Departments: Pursuant to Section 67.21 (e) of the Ordinance, the custodian of records or a representative of your

department, who can speak to the matter, is required at the meeting/hearing.

Documentation (evidence supporting/disputing complaint)

For a document to be considered, it must be received at least five (5) working days before the hearing (see attached Public

Complaint Procedure).

For inclusion of the agenda packet, supplemental/supporting documents must be received by 12:00 pm, February 26, 2014.

Victor Young

Administrator

Sunshine Ordinance Task Force

1 Dr. Carlton B. Goodlett Pl., Room 244

San Francisco CA 94102

phone 415-554-7724

fax 415-554-5163

Complete a Board of Supervisors Customer Satisfaction form by clicking the link below.

http://www.sfbos.org/index.aspx?page=104

3. File No. 13077: Complaint filed by Victor Bumanglag, against Valerie Wong, San Francisco Public Utilities

Commission, for allegedly violating Sunshine Ordinance Sections 67.21, 67.24, 67.25, 67.26, and 67. 7 for failure to respond to a request for information dated May 23, 2013.

4. File No. 13082: Complaint filed by Gonzalo Javier Ferrer, against City Attorney Dennis Herrera and Deputy City Attorney Paula Jesson, City Attorney's Office, for allegedly violating Sunshine Ordinance Sections 67.21(d) and 67.34 for failure to respond to a request for determination of the status of certain records being public documents or not in a timely manner rriade on October 13, 2013, and October 20, 2013.

5. File NO. 13091: Complaint filed by Frank Lee, against Jennifer Johnston, Civil Service Commission, for allegedly violating Sunshine Ordinance Sections 67.5 and 67.9, for conducting a closed session hearing in regards to Mr. Lee's appeal on April 1, 2013.

Date: March 5, 2014

Location: City Hall, Room 408

Time: 4:00 p.m.

Complainants: Your attendance is required for this meeting/hearing.

Respondents/Departments: Pursuant to Section 67.21 (e) of the Ordinance, the custodian of records or a representative of your department, who can speak to the matter, is required at the meeting/hearing.

Documentation (evidence supporting/disputing complaint)

For a document to be considered, it must be received at least five ( 5) working days before the hearing (see attached Public Complaint Procedure).

For inclusiC?n of the agenda pa'cket, supplemental/supporting documents must be received by 12:00 pm, February 26, 2014.

Victor Young Administrator Sunshine Ordinance Task Force 1 Dr. Carlton B. Goodlett Pl., Room 244 San Francisco CA 94102 phone 415-554-7724

· fax 415-554-5163

Complete a Board of Supervisors Customer Satisfaction form by clicking the link below. http://www.sfbos.org/index.aspx?page=104

. San Francisco Public Library

October 22, 2013

Members, Sunshine Ordinance Task Force Via email sotf@sfgov.org

Re: Complaint #1307 4

Dear President Grant and Task Force Members:

This letter responds to Complaint #1307 4 in which Peter Warfield, Executive Director, of Library Users Association states that the Library Commission issued a letter and held a meeting "at which the sentiments of this letter were presumably discussed and the letter prepared failed to meet at least these requirements of the Sunshine Ordinance 1. 67.5, requiring meetings to be open to the public; 2. 67.7 Public Notice requirements, requiring 72 hours notice (67.7(a)) and permitting no action or discussion without proper notice, 67. 7(d). 3. 67.15(a) requiring opportunity for public comment on proposed actions."

After the Library Commission meeting on Thursday, October 3, 2013, MicheHe Jeffers, Acting Chief Communications, Programs and Partnership was asked by a member of the Library Commission to draft and send a letter from the Library Commission seeking to publicly affirm its support for San Francisco City Librarian Luis Herrera in .regards to the recent stipulation, decision and order pertaining to the filing of statement of economic interest to the Fair Political Practices Commission (FPPC) and recognizing that this was an unintentional reporting error that required the filing of amended . statements. The letter was written and circulated to the Commission members by email on Friday, October 4, 2013 for their comments. The letter was then sent to a reporter at the Bay Guardian who was on deadline for a story he was working on.

Once the Library realized that it had violated Sections of the Sunshine Ordinance, Jeffers immediately sent a letter to the reporter rescinding the letter. She stated in the email "Although the letter accurately reflects the sentiments of the Library Commissioners, I am required to ask that you rescind this letter. .1 note that its contents were not used in your article 'Friends in the Shadows,' dated October 9, 2013 in the San Francisco Bay Guardian. It has come to my attention that the Library Commission did not follow proper procedure in crafting and approving this letter and the letter needs to be officially withdrawn." The letter was not sent to any other recipients.

P43

The Library apologizes for its actions and would like the Sunshine Ordinance Task Force to know that steps are being taken, including additional sunshine ordinance training, to insure that something like this does not happen again. The San Francisco Public Library hopes that this matter can be put behind it and instead focus on its mission to provide exemplary library services to the community.

Sincerely,

Sue Blackman Library Commission Secretary/Custodian of Records

cc: Luis Herrera, City Librarian Peter Warfield, Library Users Association

Jewelle Gomez, Library Commission President

P44

From: To: Cc: Subject: Date:

Sue A. Blac1<man

SQIE Luis Herrera; libraryusers2004@yahoo com; Jeffers. Michelle Complaint #13074 Tuesday, October 22, 2013 5:05:16 PM

October 22, 2013

Members, Sunshine Ordinance Task Force Via email sotf@sfgov.org

Re: Complaint #13074

Dear President Grant and Task Force Members:

This letter responds to Complaint #13074 in which Peter Warfield, Executive Director, of Library Users Association states that the LiBrary Commission issued a letter and held a meeting "at which the sentiments of this letter were presumably discussed and the letter prepared failed to meet at least these requirements of the Sunshine Ordinance 1. 67.5, requiring meetings to be open to the public; 2. 67.7 Public Notice requirements, requiring 72 hours notice (67.7(a)) and permitting no action or discussion without proper notice, 67.7(d). 3. 67.15(a) requiring opportunity for public comment on proposed actions."

After the Library Commission meeting on Thursday, October 3, 2013, Michelle Jeffers, Acting Chief Communications, Programs and Partnership was asked by a member of the Library Commission to draft and send a letter from the Library Commission seeking to publicly affirm its support for San Francisco City Librarian Luis Herrera in regards to the recent stipulation, decision and order pertaining to the filing of statement of economic interest to the Fair Political Practices Commission (FPPC) and recognizing that this was an ·unintentional reporting error that required the filing of amended statements. The letter was written and circulated to the Commission members by eniail on Friday, October 4, 2013 for their comments. The letter was then sent to a reporter at the Bay Guardian who was on deadline for a story he was work.ing on.

Once the Library realized that it had violated Sections of the Sunshine Ordinance, Jeffers immediately sent a letter to the reporter reseinding the letter. She stated in the email "Although the letter accurately reflects the sentiments of the Library Commissioners, I am required to ask that you rescind this letter. I note that its contents were not used in your article 'Friends in the Shadows,' dated October 9, 2013 in the San Francisco Bay Guardian. It has come to my attention that the Library Commission did not follow proper procedure in crafting and approving this letter-and the letter needs to be officially withdrawn." The letter was not sent to any other recipients.

The Library apologizes for its actions and would like the Sunshine Ordinance Task

P45

Force to know that steps are being taken, including additional sunshine ordinance training, to insure that something like this does not happen again. The San Francisco Public Library hopes that this matter can be put behind it and instead focus on its mission to provide exemplary library services to the community.

Sincerely,

Sue Blackman Library Commission Secretary/Custodian of Records

cc: Luis Herrera, City Librarian Peter Warfield, Library Users Association

San Francisco Public Library

100 Larkin Street

San Francisco, CA 94102-4733

415.557.4233

Official SFPL Use Only

Official Sf PL use only

P46

Young, Victor

From: Sent: To:

Cc: Subject: Attachments:

Good Afternoon,

SOTF Thursday, February 13, 2014 2:01 PM Examiner, Medical; Hart, Amy; libraryusers2004@yahoo.com; Herrera, Luis; Blackman, Sue; michelle.jeffers@sfgov.org; vbumanglag@rwnetwork.com; Wong, Valerie; Wong, Valerie; Jue, Tyrone; jwhitter@sfwater.org; consultaire@msn.com; Song, Jack; Jesson, Paula; 1907flee@gmail.com; Johnston, Jennifer; Eng, Sandra; dennis.herrera@sfgov.net Threet, Jerry; Colla, Nicholas SOTF - Notice of Hearing - March 5, 2014 1_Complaint Procedures_ 4-28-09 _Final.pdf

You are receiving this notice, because you are named as a Complainant or Respondent in one of the following complaints scheduled with the Sunshine Ordinance Task Force, 1 )to hear the merits of the complaint 2) issue a determination and/or 3)complaint has been referred from a Task Force Committee.

1. File No. 13060: Complaint filed by Larry Littlejohn, against Bill Ahern, Medical Examiner, for allegedly violating Sunshine Ordinance Section 67:25 for failure to respond to an immediate disclosure request dated August 26, 2013.

2. File No. 13074: Complaint filed by Peter Warfield, against the Library Commission for allegedly violating Sunshine Ordinance Sections 67.5, 67.7, and 67.7-1 for failure to scheduled a public meeting prior to distributing a letter from the Library Commission on October 4, 2013, regarding support for San Francisco City Librarian Luis Herrera in regards to the recent stipulation, decision and order pertaining to the filing of statements of economic interest to the Fair Political Practices Commission.

3. File No. 13077: Complaint filed by Victor Bumanglag, against Valerie Wong, San Francisco Public Utilities Commission, for allegedly violating Sunshine Ordinance Sections 67.21, 67.24, 67.25, 67.26, and 67. 7 for failure to respond-to a request for information dated May 23, 2013.

4. File No. 13082: Complaint filed by Gonzalo Javier Ferrer, against City Attorney Dennis Herrera and Deputy City Attorney Paula Jesson, City Attorney's Office, for allegedly violating Sunshine Ordinance Sections 67 .21(d) and 67.34 for failure to respond to a request for determination of the status of certain records being public documents or not in a timely manner made on October 13, 2013, and October 20, 2013.

5. File NO. 13091: Complaint filed by Frank Lee, against Jennifer Johnston, Civil Service Commission, for allegedly violating Sunshine Ordinance Sections 67.5 and 67.9, for conducting a closed session hearing in regards to Mr. Lee's appeal on April 1, 2013.

Date: March 5, 2014

Location: City Hall, Room 408

Time: 4:00 p.m.

Complainants: Your attendance is required for this meeting/hearing.

P47

Respondents/Departme.nts: Pursuant to Section 67.21 (e) of the Ordinance, the custodian of records or a representative of your department, who can speak to the matter, is required at the meeting/hearing.

Documentation (evidence supporting/disputing complaint)

For a document to be considered, it must be received at least five (5) working days before the hearing (see attached Public Complaint Procedure).

For inclusion of the agenda packet, supplemental/supporting documents must be received by 12:00 pm, February 26, 2014.

Victor Young Administrator Sunshine Ordinance Task Force 1 Dr. Carlton B. Goodlett Pl., Room 244 San Francisco CA 94102 phone 415-554-7724 fax 415-554-5163

Complete a Board of Supervisors Customer Satisfaction form by clicking the link below. http:ljwww.sfbos.org/index.aspx?page=104

IJ24a

Ausberry, Andrea

From: Sent: To: Cc: Subject:

Attachments:

Good Afternoon,

Ausberry, Andrea on behalf of SOTF Wednesday, October 16, 2013 4:07 PM Herrera, Luis; Blackman, Sue; michelle.jeffers@sfgov.org libraryusers2004@yahoo.com; Celia Lee; Threet, Jerry; kitt grant SOTF - Request for Sunshine Hearing Complaint No. 13074 -Library Users Association v Library Commission · 1_Complaint Procedures_ 4-28-09 _Final.pdf; 13074 Complaint.pdf

You have been named as a Respondent in the attached complaint. The Respondent is required to ·submit a written response to the allegations including any and all supporting documents, recordings, electronic. media, etc., to the Task Force within five (5) business days of receipt of this notice. This is your opportunity to provide a full explanation with enough advance time so that the Task Force may be fully informed in considering your response prior its meeting. Please refer to Complaint No. 13074 when submitting any new information and/or supporting documents pertaining to this complaint.

Complaint No. 13074 - (see attached complaint)

Complaints are heard according to chronological submission, both parties (Complainant and Respondent) will be contacted once a hearing date is determined.

Complainants: Your attendance is required at this meeting/hearing.

Respondents/Departments: Pursuant to Section 67.21 (e) of the Ordinance, an authbrized representative of the custodian of the public records requested shall attend any hearing and explain the basis for its decision to withhold the records requested.

Also, attached is the Sunshine Ordinance Task Force's complaint procedures.

Thank you,

Andrea S. Ausberry Administrator Sunshine Ordinance Task Force Office 415.554.7724 I Fax 415.554.5163 ~I www.sfb.o.s . .Qrg · City Hall, 1 Dr. Carlton B. Goodlett Place, Rm. 244 San Francisco, CA 94102 Follow Us! I Twitter

Complete a Board of Supervisors Customer Service Satisfaction form by clicking~

P49

P50