krauthammer presentation

Welcometo Krauthammer

© by Krauthammer International

Everything starts and ends

with people.

Belief


Living performance

means bringing out the best in people.

Our focus: facilitating leaders, managers and (sales) professionals to increase their own – and thus their company’s - vitality

Our core contribution: the mastery of behaviour and its conditions - human interaction and performance

Our guiding principle: given the right conditions and attitude, people are capable of significant personal growth

Vision


Sustainable behaviour change, fit for (your) purpose.

For continuous, distinctive improvements in results.

Deploying the complementary crafts of training, coaching and consulting

Commitment



Identity

1 KISS tools and

concepts... intelligent pragmatism

2 Under the skin

… positive confrontation

Lasting impact

... sustainably,through people

3 Global

consistency, local intimacy

... passionate internationalism

Business education, academic level Entrepreneurship Learning ability Intelligent pragmatism

Team


Heart – Krauthammer University

New colleagues,initial education

Onboarding

Our people, our strategy

Developing

With specialists, clients, strategic partners

Exchanging

With our clients,

our alumni

Connecting

24 = 23 if u look at the

notes offices

Delivering in 20 native languages...

Established

in 1971A turnover of

36.6m...

with

245 full-time consultants and staff

...and

23,242 participants in 2009


in16countries

ChinaBeijng

Hongkong

United StatesAtlanta

Brasil

Sao Paul

o

SverigeStockhol

m

SuomiHelsink

i

United Kingdo

mLondon

Česká Republika

Praha

PolskaWarszaw

a

Magyarország

Budapest

Slovensko

Bratislava

România

București

Republika SlovenijaLjubljana

РоссияSankt-

Peterburg

Ελλάδα

Athina

TürkiyeIstanbul

ItaliaMilan

o

EspañaBarcelon

aMadrid

PortugalLisboa

Nederland

Noordwijk

Deutschland

Hamburg

Belgique/België

Brussels

FranceNantesParisLyon

LilleStrasbou

rgAix-en-

Provence

Suisse/SchweizGenèveZürich

Delivery capacity

... in

55countries


Services

Our services are organised around your business needs and learning populations.

LearningDevelopment

Change


In a nutshell...

LearningOur (individual) focus - supporting you to develop your people through a broad, consistent portfolio – Europewide. Delivered year-round, by Krauthammer specialists

Your gain - answering your needs for behaviour change in a timely and sustainable way

DevelopmentOur (collective) focus – supporting you to develop and roll-out smart, sustainable internal development paths for your people. Intervening long-term, blending your, Krauthammer and other specialists

Your gain – building the foundations for a continuous learning organisation

ChangeOur (collective) focus – supporting you to deliver major change programmes. Intervening in a defined period of time, blending your and Krauthammer specialists

Your gain – realising sustainable and distinctive improvements in performance


We need to develop the capabilities of only one or very few key employees, sometimes geographically dispersed

We seek a tested and tried, ready-to-use, solution for a specific need

We need our employees to leave their habitual environment

We require employees to get fresh perspectives from peers in other organisations

We need our key employees to better question themselves and to be aware of their strengths and improvement points

The focus of Learning services- supporting you in developing

your individual employees through a broad, consistent

portfolio.

Uniting different organisations in an open programme, customising with coaching and assessment, or delivering distance impact with e-

services.

Answering your needs for behaviour change in a timely and

sustainable way.

Learning

We believe in permanent education, but our investments are still driven by crisis, gaps and short term fixes

We want to better use existing experiences and best practice, but the deployment of that knowledge does not yet take place, or is ad hoc

We lack the collective competence we see as an unique advantage for our organisation,

We therefore need to structurally re-invest in mid/long term capabilities, through the deployment of an internal curriculum


The focus of Development services– supporting you to develop and roll-

out smart, sustainable internal development paths for the people

in your organisation.

Intervening long-term, blending your, Krauthammer and other

specialists.

Building the foundations for a continuous learning organisation.

Development

We have a history of failed change programmes

We must change our performance, due to changing market conditions

We need to align our organisational processes with our business model

We seek to close the gaps in the capabilities of our people and install new impulses

We want to align the mindset and behaviour of our people with our vision

We require change management capabilities to manage complex transformation processes


The focus of Change services- supporting you to deliver major

internal change programmes in your organisation.

Intervening in a defined period of time, blending your and

Krauthammer specialists.

Realising sustainable and distinctive improvements in performance.

Change


In a nutshell...

LearningOur (individual) focus - supporting you to develop your people through a broad, consistent portfolio – Europewide. Delivered year-round, by Krauthammer specialists.

Your gain - answering your needs for behaviour change in a timely and sustainable way.


Connect Diagnose

ImproveEvaluate

and follow up

How do we cooperate with you? Learning


Connect Diagnose

ImproveEvaluate

and follow up

How do we cooperate with you?

Connecting between client’s need and ìndividual learning solution

Raising participant’s awareness through pre-assessment and feedback

Online/Offline training, coaching, e-services

Post-assessment and feedback on- and offline

Learning

Leadership and Management

Entrepreneurshipand sales

Crossfunctional themes

Training

Leadership

Top management

Senior managementManagement

Matrix management

First level management

Management assistant

Sales managementSalesStrategic sellingClient relationsNegotiation

Time managementNegotiationPersonalised managementInfluencing an audienceManaging emotions at workMulticultural communicationFacilitating efficient meetingsManaging performance

Coaching, assessment and e-services


3 practice areas, 4 crafts Learning

The ‘leadership’ programme I just followed helps me in concrete implementation, providing simple and practical tools I can use daily. Well done, and thanks! Pierre-Yves Legris, CEO, Legris Industries, France

The training programme radically improved my sales efficiency. Ricardo Delgado Martin, Sales Engineer, Alfa Laval Iberia S.A., Spain

Unlike other organisations, where the quality of consultants can be variable, Krauthammer consultants have lived through what they communicate, before applying it. They don’t sell a point, they live it. Therein lies all the difference. Pascal Rickenberger, President, OSRAM, France

My colleagues are very enthusiastic about the Krauthammer Sales training. Hans Meulman, Application Manager Personal Protection, DSM Dyneema, the Netherlands

I have more self-confidence and am more comfortable on stage and in conflictual environments. Now I have the tools to resolve delicate situations. Sami Tulonen, Director Institutional Affairs, FORATOM (European Atomic Forum), Belgium

They say...


Back

Learning


In a nutshell...

DevelopmentOur (collective) focus – supporting you to develop and roll-out smart, sustainable, internal development paths for your people. Intervening long-term, blending your, Krauthammer and other specialists.

Your gain – building the foundations for a continuous learning organisation.


What do we co-create and deploy with you?

Design Transfer Roll-out

Establish learning paths and populate faculties.

Collecting, codifying and sharing critical knowledge.

Blending interventions, activating best-practice mind-, skill- and tool-sets.

Programme delivery, coaching, localisation and (international) roll- out.

Impact measurement, adjustment.

Train the trainer/ facilitator programmes, qualification and quality assurance.

Secured through Krauthammer University

Development


3 practices – core curricula and audiences

Trainers and facilitators

General and programme

specific skills

SalesforcesState-of-the-art

selling

Leaders and managers

Robust leadership

Skills training, interactive knowledge transferJoin a community of trainers at Krauthammer UniversityToolset, skillset, mindset

Learning paths for the different sales worlds – transactional, consultative, strategic...

Inspirational and authentic leadership Exemplary management behaviours Leadership paradoxesExperimental learning

Development

A selection of our references


Back

Leaders and managers

Sales forces Trainers and facilitators

Development

http://www.merckserono.com/en/

http://www.deloitte.com/view/nl_NL/nl/index.htm

http://www.canon.nl/


In a nutshell...

ChangeOur (collective) focus – supporting you to deliver major internal change programmes. Intervening in a defined period of time, blending your and Krauthammer specialists.

Your gain – realising sustainable and distinctive improvements in performance.

Change levers need to be addressed to change behaviour


How to get where you want to go?

“... I see my leaders setting the example”

Role-modelling “... I know what is

expected of me and why”

Sensemaking

Developing competencie

s

“... I am able to perform in a new way”

Reinforcing with formal mechanisms

“... I am supported by the systems”

“I will change my behaviour if…”

Change


How do we cooperate with you?

Defining the project

Meet the teamPain & Gain StatementProposal for Analysis

Matching needs with solutions

Detailed analysis & results planIdentification of key leversValue Proposition

Delivering quantified and qualified results within fixed time frame

Communication and alignment around visionTraining and coaching of key employeesApplication/roll out of relevant tools and methodologiesEnsuring sustainability through local ownership

Intake Analysis Implementation

Change


What is the difference?

Blending

Rigorous analysis+

Clear execution plans +

Training on skills, attitude, behaviour

+On the job coaching (individual & team)

Leading to

Fostering understanding and

conviction+

Consistent example behaviour

+Capability to execute

and deliver+

With supportive systems

Future benefits

Delivered projects/ programmes

+Concrete business

results+

Managers & employees capable to close “the knowing-

doing gap”

Change

help leaders to change their organisation

– a facilitative role which does not extend to taking over specific segments

of the organisation


Practices

Consulting

Training

Operations Organisation

Sales & Channel

management

Marketing effectiveness

Six Sigma & Lean

Project management

Safety management

Performance management

Competence development

Change & Communications

Sales & Marketing

Strategic sales

Negotiation

skills

Sales

Management

Effective

meetings

Management

Leadership

Teambuilding

Coaching skills

Train the

trainer

Individual & Team

Major Change Implementation

Coaching

Change

A selection of our references


Sales effeciveness Performance management

Project management

Asset Management

Change

http://www.averoachmea.nl/web/show

http://www.shell.nl/

http://www.shell.nl/

http://www.nuwerk.nl/werkgevers/410/nuon-.html

http://www.nuwerk.nl/werkgevers/410/nuon-.html

http://www.fortum.com/

http://www.vopak.nl/index.php

How would you like to move forward?

krauthammer presentation

Documents

welcometo krauthammer

collective focus

deliveryour people

major change programmes

change management intervening

sustainable way

learning populations

employees toleave