Knowledge Sharing & Communication Mechanisms

Regional Collaboration

• Sec/CT attend CO Project Launch with Key Stakeholders

• Meeting, Annual Review Workshop: Face to face

• Capacity Building, Cross-border visits• EMPHASIS Webpage part of CARE

Website -integration• EMPHASIS Social Networking site -

integration

Communication Strategy

• Chat, Tele or video conference: Skype• E-mail Forum or group:

• Web based : Ning• E-mail based: Yahoo, or Google groups in Ning

• Collaborative document: Google Docs in Ning• Blog: Ning, Blogger in Ning• Knowledge Assets: Consolidated Replies,

Strategic Papers, - Ning• Archives: Reports, Guidelines, budgets - Ning • Resources: Documents, Websites, Contacts,

Organizations• Wiki – link to Emphasis Wiki from Ning

• SMS: Twitter & GupShup in Ning• Calendar of Events – Google Calendar in Ning• Community Walk Map – Google Map in Ning• Photos: flicker, Photobucket in Ning• Videos & Audio: YouTube in Ning• Poll: Poll Daddy in Ning, • Action Groups: Ning • Transliteration: Nepali, Bengali, Hindi, • Inter/Intra Linkages: CARE, UN, KARAM, IOM,

ILO• Social Nets: Facebook in Ning, Explore Orkut,

Bebo, Linked in, Plaxo,

Communication Strategy - contd

E-Forum: Q-R-CR Format

• Query: Moderated to bring out best responses– Type: Advice, Experience, E-discussion

• Replies: – Reply by - average 15 days– Moderated for appropriate and technical content

• Consolidated Reply:– Discussion Summary plus Recommended Resources

like Documents, Websites, Contacts, Organizations

Collaborative document

Purpose: A Group of people linked virtually producing any MS Office document collaboratively in Ning

Tasks: • Determine whether Google docs is better

in Ning • Testing: Groups to test Huddle

Workspaces which is slower than Google

Communication Flow chart

E-forum discussion

Blogs

Chat, Tele, Video Conf

SMS

Discussion summary

Discussion Transcripts

Consolidated Replies

Final Blog

Group work Collaborative Document

Reports, Guidelines, budgetsUploading of

Transliteration Translated docs

Communication Flow chart

Discussion summary

Discussion Transcripts

Consolidated Replies

Final Blog

Collaborative Document

Reports, Guidelines, budgets

Translated docs

Archives

Knowledge Assetsor Resourcesconsisting of RecommendedDocuments, Websites, Contacts, Organizations…

Action points

• Define role of Facilitator

• Develop criteria for appropriate materials

• Define purpose of social networking site for info-sharing and function for KM

• Use template to consolidate e-forum discussions

• Criteria for Membership, rules of participation – written in Help page

Time Line - KM Strategy

Clarify integration with CO website Dec 09

Develop Concept Note, purpose, function, CMS, consult & finalize

Nov 09

Identify in-house Facilitator & develop TOR End Nov

Design and train facilitator in implementation - 2 days Mid Dec

Design Orientation Program & train CT Rep on KM Mid Ded

Launch web site 1 Jan 10