km for experienced practitioners

16
Moving the thinking back upstream or, how to be clever without being too clever

Upload: frank-connolly

Post on 03-Jul-2015

161 views

Category:

Technology


1 download

DESCRIPTION

presentation made to "KM for Experienced Practitioners Conference" (Feb \'09)

TRANSCRIPT

Page 1: Km For Experienced Practitioners

Moving the thinking back upstream

… or, how to be clever without being too clever

Page 2: Km For Experienced Practitioners

“T h e mor e a d va nc e d we b e c ome in our own f ie ld of pr a c t ic e t h e f ur t h e r we le a ve b e h ind

t h os e wh o mig h t b e ne f it mos t f r om our know-h ow.”

Thinking about Conversation

Thinking in Parallel

Thinking with Metaphor

Page 3: Km For Experienced Practitioners

S ome t ime s we wa lk r ig h t pa s t t h e b a s ic s ….

Wh a t a r e t h e t h ings a t t h e r ive r ’s s our c e t h a t will h e lp d r ive b e t t e r out c ome s ?

Page 4: Km For Experienced Practitioners

“Or g a nis a t ions a nd c ommunit ie s a r e ma d e of c onve r s a t ions , t h e vir t ua l ne ur ons t h a t t ie e ve r y t h ing t og e t h e r .”

I t is the quality of the conversation that .determines the success of the community

Page 5: Km For Experienced Practitioners

H Progressive vs Regressive

e Facilitator vs Inhibitor

n Participative vs Autocratic

Negotiation from interest and not position

Feedback loops

Archetypes of conversation – a generally recognisable pattern of interaction that emerges over and over again in different settings.

“Or g a nis a t iona l int e llig e nc e is a n e me r g e nt c ons e que nc e of t h e b a la nc e of pr og r e s s ive a r c h e t ype s of int e r a c t ion ove r r e g r e s s ive a r c h e t ype s .”

Page 6: Km For Experienced Practitioners

We get intelligent people into the room but our meetings and time are dominated by strong personalities, rambling discussions and strongly held views.

“ .Many brains make light work ”B ut h ow c a n we h e lp t h e m g e t t h e m a lig ne d t o d o s o ?

:A showof hands please

Anyone who has sat in an ?unproductive meeting of late

Anyone who feels their’ organisations meetings all add

?value

Page 7: Km For Experienced Practitioners

A more constructive and creative approach to thinking during meetings, discussions & conversations.

Parallel thinking allows a group to consider an issue or an idea without the intervention of dispute or argument.

This framework allows people to use their collective intelligence to approach an issue from the same perspective and allows the collective analysis of information, benefits, risks, & underlying potential of a concept or idea.

There is a growing perception that traditional analysis and judgement are insufficient to deal with a constantly

changing world. Our traditional thinking habits lack design and creative energy.

Page 8: Km For Experienced Practitioners

Alternate Perspectives

Page 9: Km For Experienced Practitioners
Page 10: Km For Experienced Practitioners

CEO

Page 11: Km For Experienced Practitioners

CEO

Page 12: Km For Experienced Practitioners

Influe

nce

Know ledge o f ourpro c e s s e s

Who are the real experts around here ?

Page 13: Km For Experienced Practitioners

The real gray power behind the throne

Page 14: Km For Experienced Practitioners
Page 15: Km For Experienced Practitioners
Page 16: Km For Experienced Practitioners