km for experienced practitioners
DESCRIPTION
presentation made to "KM for Experienced Practitioners Conference" (Feb \'09)TRANSCRIPT
Moving the thinking back upstream
… or, how to be clever without being too clever
“T h e mor e a d va nc e d we b e c ome in our own f ie ld of pr a c t ic e t h e f ur t h e r we le a ve b e h ind
t h os e wh o mig h t b e ne f it mos t f r om our know-h ow.”
Thinking about Conversation
Thinking in Parallel
Thinking with Metaphor
S ome t ime s we wa lk r ig h t pa s t t h e b a s ic s ….
Wh a t a r e t h e t h ings a t t h e r ive r ’s s our c e t h a t will h e lp d r ive b e t t e r out c ome s ?
“Or g a nis a t ions a nd c ommunit ie s a r e ma d e of c onve r s a t ions , t h e vir t ua l ne ur ons t h a t t ie e ve r y t h ing t og e t h e r .”
I t is the quality of the conversation that .determines the success of the community
H Progressive vs Regressive
e Facilitator vs Inhibitor
n Participative vs Autocratic
Negotiation from interest and not position
Feedback loops
Archetypes of conversation – a generally recognisable pattern of interaction that emerges over and over again in different settings.
“Or g a nis a t iona l int e llig e nc e is a n e me r g e nt c ons e que nc e of t h e b a la nc e of pr og r e s s ive a r c h e t ype s of int e r a c t ion ove r r e g r e s s ive a r c h e t ype s .”
We get intelligent people into the room but our meetings and time are dominated by strong personalities, rambling discussions and strongly held views.
“ .Many brains make light work ”B ut h ow c a n we h e lp t h e m g e t t h e m a lig ne d t o d o s o ?
:A showof hands please
Anyone who has sat in an ?unproductive meeting of late
Anyone who feels their’ organisations meetings all add
?value
A more constructive and creative approach to thinking during meetings, discussions & conversations.
Parallel thinking allows a group to consider an issue or an idea without the intervention of dispute or argument.
This framework allows people to use their collective intelligence to approach an issue from the same perspective and allows the collective analysis of information, benefits, risks, & underlying potential of a concept or idea.
There is a growing perception that traditional analysis and judgement are insufficient to deal with a constantly
changing world. Our traditional thinking habits lack design and creative energy.
Alternate Perspectives
CEO
CEO
Influe
nce
Know ledge o f ourpro c e s s e s
Who are the real experts around here ?
The real gray power behind the throne