Klas2009pacs Digest

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<p> VENDOR BRIEFS AGFA DATA AMICAS DATA INFINITT DATA AMICAS (EMAGEON) DATA ASPYRA DATA AVREO DATA BRIT DATA CARESTREAM DATA CERNER DATA DR SYSTEMS DATAERAD DATA</p> <p>GE (DYNAMIC IMAGING) DATA</p> <p>INTELERAD DATA MCKESSON DATA MEDSTRAT DATA MERGE DATA NOVARAD DATA PHILIPS DATA RAMSOFT DATA SECTRA DATA SIEMENS DATA STRYKER DATA</p> <p>FUJIFILM DATA GE DATA</p> <p>Vendor Briefs</p> <p>AGFA IMPAXOverall Score 77.4 79.4 71.9* Ranking 9th (of 13) 14th (of 16) N/A</p> <p>Segment Acute Care Community Ambulatory*</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.</p> <p>Figure 19: Agfa: Provider Sizes (acute care n=46, community n=29, ambulatory n=11)100% 79.9* 90% Ambulatory 80% 72.0*70% Over 100 Physicians 26100 Physicians</p> <p>77.9</p> <p>625 Physicians 25 Physicians 1 Physician Community100200 Beds Under 100 Beds</p> <p>60% 50%40%</p> <p>30% 20% 10% 0%</p> <p>79.2 81.1*</p> <p>Acute Care</p> <p>Over 1,000 Beds 5011,000 Beds 201500 Beds</p> <p>Acute Care</p> <p>Community</p> <p>Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.</p> <p>PACS Digest I 33</p> <p>Figure 20: Agfa: Scores by Years Live (acute care n=53, community n=28)82.0 01 Years 80.580.0</p> <p>23 Years</p> <p>4+ Years</p> <p>79.5*</p> <p>78.0</p> <p>77.6</p> <p>76.0</p> <p>74.0</p> <p>73.9*</p> <p>72.0</p> <p>70.0 Acute Care 84.0 82.0 80.0 78.076.0</p> <p>Community</p> <p>Ambulatory</p> <p>Figure 21: Agfa: Scores by Region (acute care n=53, community n=29)83.0* Central 82.4* East South West</p> <p>77.3</p> <p>76.9*</p> <p>74.6* 74.0 72.0 70.0 68.0 66.0 Acute Care Community Ambulatory 71.8*</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.34 I PACS DigestThis material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 22: Agfa: Score Frequency35%Acute Care Community Ambulatory</p> <p>30%</p> <p>25%</p> <p>20%</p> <p>15%</p> <p>10%</p> <p>5%</p> <p>0% Under 75 7580 8185 8690 9195 96100</p> <p>Figure 23: Agfa: Score Trending88.0 86.0 84.082.0</p> <p>86.6</p> <p>Acute Care Community Ambulatory</p> <p>83.8</p> <p>81.4 81.8 79.4 78.3 77.8</p> <p>80.0 78.076.0</p> <p>80.4</p> <p>77.4</p> <p>76.0* 74.0 72.0 71.9* 70.070.0*</p> <p>68.0 2006 2007 2008 2009</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.PACS Digest I 35</p> <p>Figure 24: Agfa: Support and Documentation Positive vs. Negative Commentary100% 90% 80%70% 6 Negative</p> <p>Positive 6 3</p> <p>60% 50%40%</p> <p>30% 20% 10% 0%</p> <p>11</p> <p>10</p> <p>5</p> <p>Acute Care</p> <p>Community</p> <p>Ambulatory</p> <p>Figure 25: Agfa: Vulnerability (out of 100%)Would You Buy it Again 100% Part of Long-Term Plan</p> <p>95% 92%* 90% 90% 88% 86% 85%</p> <p>80%</p> <p>79%</p> <p>75%</p> <p>75%*</p> <p>70% Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.36 I PACS DigestThis material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 26: Agfa: Product Quality (out of 9)Product Quality Rating 8.0 Ease of Use Quality of Releases or Updates</p> <p>7.67.5 7.4</p> <p>7.37.2*</p> <p>7.1 7.0 6.7 6.5 7.0 6.8*</p> <p>6.0</p> <p>6.0*</p> <p>5.5 Acute Care Community Ambulatory</p> <p>Figure 27: Agfa: Service (out of 9)Quality of Telephone/Web Support 8.0 Proactive Service Errors Addressed Quickly</p> <p>7.5 7.1 7.0 6.8</p> <p>7.5</p> <p>7.0 6.8* 6.6</p> <p>6.5</p> <p>6.4</p> <p>6.4*</p> <p>6.05.7*</p> <p>5.5</p> <p>5.0 Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.PACS Digest I 37</p> <p>AMICAS PACSOverall Score 82.3 85.9 84.3 Ranking 7th (of 13) 6th (of 16) 6th (of 18)</p> <p>Segment Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.</p> <p>Figure 28: AMICAS: Provider Sizes (acute care n=26, community n=26, ambulatory n=19)100% 90% Ambulatory 80% 83.8*70% Over 100 Physicians 26100 Physicians</p> <p>625 Physicians 25 Physicians 1 Physician Community 84.1100200 Beds Under 100 Beds Acute Care</p> <p>60% 50%40%</p> <p>30% 20% 10% 0% Acute Care</p> <p>86.5*</p> <p>Over 1,000 Beds 5011,000 Beds 201500 Beds</p> <p>Community</p> <p>Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.</p> <p>38 I PACS Digest</p> <p>This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 29: AMICAS: Scores by Years Live (acute care n=39, community n=27, ambulatory n=24)95.0 01 Years 90.1 88.7* 87.3* 85.8* 85.0 83.5* 23 Years 4+ Years</p> <p>90.0</p> <p>80.0 77.2* 75.3 75.0</p> <p>70.0</p> <p>65.0 Acute Care Community Ambulatory</p> <p>Figure 30: AMICAS: Scores by Region (acute care n=39, community n=27, ambulatory n=24)88.0 86.8 86.0 84.8* 84.0 86.5* 87.1* Central East South West</p> <p>82.0</p> <p>81.2</p> <p>81.1* 80.1*</p> <p>80.0</p> <p>78.0</p> <p>77.4*</p> <p>76.0</p> <p>74.0</p> <p>72.0 Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.PACS Digest I 39</p> <p>Figure 31: AMICAS: Score Frequency35%Acute Care Community Ambulatory</p> <p>30%</p> <p>25%</p> <p>20%</p> <p>15%</p> <p>10%</p> <p>5%</p> <p>0% Under 75 7580 8185 8690 9195 96100</p> <p>Figure 32: AMICAS: Score Trending90.0 Acute Care Community88.0</p> <p>Ambulatory 86.8 86.1</p> <p>86.0 85.3 84.0 83.683.0</p> <p>85.9</p> <p>84.3</p> <p>83.4 82.0</p> <p>82.3</p> <p>80.0 79.5 78.0 200640 I PACS Digest</p> <p>2007</p> <p>2008</p> <p>2009</p> <p>This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 33: AMICAS: Support and Documentation Positive vs. Negative Commentary100% 90% 80%70% Negative</p> <p>Positive3</p> <p>7</p> <p>4</p> <p>60% 50%40%</p> <p>1012</p> <p>30% 20% 10% 0%</p> <p>8</p> <p>Acute Care</p> <p>Community</p> <p>Ambulatory</p> <p>Figure 34: AMICAS: Vulnerability (out of 100%)Would You Buy it Again 100%98% 96%</p> <p>Part of Long-Term Plan 100% 100%</p> <p>97% 96%</p> <p>94% 92% 90% 88%86%</p> <p>93%</p> <p>90%</p> <p>84% Acute Care Community AmbulatoryPACS Digest I 41</p> <p>Figure 35: AMICAS: Product Quality (out of 9)Product Quality Rating 8.2 8.0 7.9 7.8 7.9 Ease of Use 8.1 Quality of Releases or Updates</p> <p>8.0</p> <p>7.8</p> <p>7.67.4</p> <p>7.57.4</p> <p>7.4</p> <p>7.2</p> <p>7.2</p> <p>7.0</p> <p>6.8</p> <p>6.6 Acute Care Community Ambulatory</p> <p>Figure 36: AMICAS: Service (out of 9)Quality of Telephone/Web Support 7.8 7.6 7.6 Proactive Service Errors Addressed Quickly</p> <p>7.6</p> <p>7.4</p> <p>7.3</p> <p>7.3</p> <p>7.2</p> <p>7.1</p> <p>7.17.0</p> <p>7.0</p> <p>6.9</p> <p>6.8</p> <p>6.7</p> <p>6.6</p> <p>6.4</p> <p>6.2 Acute Care42 I PACS Digest</p> <p>Community</p> <p>Ambulatory</p> <p>This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>AMICAS RADSUITE (EMAGEON)Overall Score 68.2 86.7* Ranking T10th (of 13) N/A</p> <p>Segment Acute Care Community*</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.</p> <p>Figure 37: AMICAS (Emageon): Provider Sizes (acute care n=28, community n=10)100% 90% Ambulatory 80%70% Over 100 Physicians 26100 Physicians</p> <p>625 Physicians 25 Physicians 1 Physician Community100200 Beds Under 100 Beds</p> <p>60% 50%40%</p> <p>67.4 30% 20% 10% 0% Acute Care Community AmbulatoryAcute Care</p> <p>Over 1,000 Beds 5011,000 Beds 201500 Beds</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.</p> <p>PACS Digest I 43</p> <p>Figure 38: AMICAS (Emageon): Scores by Years Live (acute care n=34)70.0 69.0 68.0 67.167.0</p> <p>01 Years</p> <p>23 Years</p> <p>4+ Years</p> <p>66.7*</p> <p>66.0 65.064.0</p> <p>63.0 62.0 61.0 60.0 Acute Care 90.0 85.2* 85.0 Community Ambulatory</p> <p>Figure 39: AMICAS (Emageon): Scores by Region (acute care n=35)Central East South West</p> <p>80.0</p> <p>75.0</p> <p>70.0</p> <p>65.0</p> <p>60.0 56.055.0</p> <p>50.0 Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.44 I PACS DigestThis material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 40: AMICAS (Emageon): Score Frequency60%Acute Care Community Ambulatory</p> <p>50%</p> <p>40%</p> <p>30%</p> <p>20%</p> <p>10%</p> <p>0% Under 75 7580 8185 8690 9195 96100</p> <p>Figure 41: AMICAS (Emageon): Score Trending90.0 88.2* 86.8*86.0</p> <p>86.7*</p> <p>86.7*</p> <p>82.079.6</p> <p>Acute Care CommunityAmbulatory</p> <p>78.4 78.0</p> <p>74.0 71.9</p> <p>70.0 68.2</p> <p>66.0 2006 2007 2008 2009</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.PACS Digest I 45</p> <p>Figure 42: AMICAS (Emageon): Support and Documentation Positive vs. Negative Commentary100% 90% 80%70% 2 Negative</p> <p>Positive</p> <p>15 60% 50%40%</p> <p>30% 20% 7 10% 0% Acute Care</p> <p>4</p> <p>Community</p> <p>Ambulatory</p> <p>Figure 43: AMICAS (Emageon): Vulnerability (out of 100%)Would You Buy it Again 100%95% 90%</p> <p>Part of Long-Term Plan 100%*</p> <p>100%*</p> <p>85% 80% 75% 70%65%</p> <p>79%</p> <p>64%</p> <p>60% Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.46 I PACS DigestThis material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 44: AMICAS (Emageon): Product Quality (out of 9)Product Quality Rating 8.5 8.0*7.9*</p> <p>Ease of Use</p> <p>Quality of Releases or Updates</p> <p>8.0</p> <p>7.5 7.2* 7.0 6.9</p> <p>6.56.0</p> <p>6.0</p> <p>5.5 5.2 5.0</p> <p>4.5 Acute Care Community Ambulatory</p> <p>Figure 45: AMICAS (Emageon): Service (out of 9)Quality of Telephone/Web Support 8.5 Proactive Service Errors Addressed Quickly</p> <p>8.0</p> <p>7.9* 7.5*7.3*</p> <p>7.5</p> <p>7.0</p> <p>6.5</p> <p>6.0</p> <p>5.8 5.6 5.6</p> <p>5.5</p> <p>5.0 Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.PACS Digest I 47</p> <p>ASPYRA ACCESSNETOverall Score 84.2 81.3 Ranking 8th (of 16) 11th (of 18)</p> <p>Segment Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.</p> <p>Figure 46: Aspyra: Provider Sizes (community n=16, ambulatory n=20)100% 90% Ambulatory 80%70% Over 100 Physicians 26100 Physicians</p> <p>625 Physicians 25 Physicians 1 Physician Community100200 Beds Under 100 Beds Acute Care</p> <p>60% 50%40%</p> <p>90.3*</p> <p>30% 20% 10% 0% Acute Care Community Ambulatory</p> <p>Over 1,000 Beds 5011,000 Beds 201500 Beds</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.</p> <p>48 I PACS Digest</p> <p>This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 47: Aspyra: Scores by Years Live (community n=19, ambulatory n=22)92.0 90.0 88.0 86.084.0</p> <p>01 Years</p> <p>23 Years</p> <p>4+ Years</p> <p>90.6*</p> <p>82.2* 82.0 80.7 80.0 78.0 76.0 74.0 Acute Care Community Ambulatory</p> <p>Figure 48: Aspyra: Scores by Region (community n=19, ambulatory n=22)95.0 91.6*90.0</p> <p>Central</p> <p>East</p> <p>South</p> <p>West</p> <p>85.0</p> <p>80.0</p> <p>80.0*</p> <p>76.5* 75.0</p> <p>70.0</p> <p>65.0 Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.PACS Digest I 49</p> <p>Figure 49: Aspyra: Score Frequency40% Acute Care Community Ambulatory</p> <p>35%</p> <p>30%</p> <p>25%</p> <p>20%</p> <p>15%</p> <p>10%</p> <p>5%</p> <p>0% Under 75 7580 8185 8690 9195 96100</p> <p>Figure 50: Aspyra: Score Trending90.0 86.6 84.284.3</p> <p>86.0</p> <p>85.0*84.7*</p> <p>85.7</p> <p>82.0</p> <p>82.8</p> <p>81.3</p> <p>78.0</p> <p>74.070.1*</p> <p>Acute Care Community Ambulatory</p> <p>70.0 66.2* 66.0 64.4*</p> <p>62.0 2006 2007 2008 2009</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.50 I PACS DigestThis material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 51: Aspyra: Support and Documentation Positive vs. Negative Commentary100% 90% 80%70% Negative</p> <p>1</p> <p>Positive</p> <p>4</p> <p>60% 50%12 40%</p> <p>30% 20% 10% 0% Acute Care Community</p> <p>5</p> <p>Ambulatory</p> <p>Figure 52: Aspyra: Vulnerability (out of 100%)Would You Buy it Again 100% Part of Long-Term Plan</p> <p>98%</p> <p>96%</p> <p>95%</p> <p>94%</p> <p>92%</p> <p>90%</p> <p>89%</p> <p>89%</p> <p>88% 86%</p> <p>86%</p> <p>84% Acute Care Community AmbulatoryPACS Digest I 51</p> <p>Figure 53: Aspyra: Product Quality (out of 9)Product Quality Rating 8.2 8.1 8.07.9</p> <p>Ease of Use</p> <p>Quality of Releases or Updates</p> <p>7.8</p> <p>7.8 7.7</p> <p>7.8</p> <p>7.6</p> <p>7.4 7.3 7.2</p> <p>7.0</p> <p>6.8 Acute Care Community Ambulatory</p> <p>Figure 54: Aspyra: Service (out of 9)Quality of Telephone/Web Support 7.8 7.7 7.6 Proactive Service Errors Addressed Quickly</p> <p>7.6 7.4</p> <p>7.4</p> <p>7.3</p> <p>7.2</p> <p>7.0</p> <p>6.9</p> <p>6.8</p> <p>6.7</p> <p>6.6</p> <p>6.4</p> <p>6.2 Acute Care52 I PACS Digest</p> <p>Community</p> <p>Ambulatory</p> <p>This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>AVREO INTERVIEWOverall Score 85.4 86.9 Ranking 7th (of 16) 3rd (of 18)</p> <p>Segment Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.</p> <p>Figure 55: Avreo: Provider Sizes (community n=20, ambulatory n=16)100% 90% Ambulatory 80%70%</p> <p>83.5*</p> <p>Over 100 Physicians 26100 Physicians</p> <p>625 Physicians 25 Physicians 1 Physician Community100200 Beds Under 100 Beds 84.5* Acute Care</p> <p>60% 50%40%</p> <p>30% 20% 10% 0% Acute Care</p> <p>Over 1,000 Beds 5011,000 Beds 201500 Beds</p> <p>Community</p> <p>Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.</p> <p>PACS Digest I 53</p> <p>Figure 56: Avreo: Scores by Years Live (community n=20, ambulatory n=15)92.0 90.0 88.086.0</p> <p>01 Years</p> <p>23 Years</p> <p>4+ Years 89.3* 87.9*</p> <p>84.0 82.080.0</p> <p>83.5*</p> <p>84.0*</p> <p>78.0 76.0 74.0 72.0 Acute Care90.0 89.0</p> <p>77.8*</p> <p>Community</p> <p>Ambulatory</p> <p>Figure 57: Avreo: Scores by Region (community n=20, ambulatory n=16)Central East South West</p> <p>88.1*</p> <p>88.087.0</p> <p>86.9</p> <p>86.0 85.084.0</p> <p>83.0 82.0 81.0 80.0 Acute Care Community Ambulatory</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level. No data is shown for any area with less than six respondents.54 I PACS DigestThis material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the retail price.</p> <p>Vendor Briefs</p> <p>Figure 58: Avreo: Score Frequency60%Acute Care Community Ambulatory</p> <p>50%</p> <p>40%</p> <p>30%</p> <p>20%</p> <p>10%</p> <p>0% Under 75 7580 8185 8690 9195 96100</p> <p>Figure 59: Avreo: Score Trending96.0 Acute Care Community Ambulatory</p> <p>94.0 92.3* 92.0 91.2</p> <p>93.6</p> <p>90.0</p> <p>90.5</p> <p>88.0 86.9 86.0 85.1 84.0 84.0 82.0 2006 2007 2008 2009 85.4</p> <p>* Preliminary scores do not meet KLAS minimum konfidence level.PACS Digest I 55</p> <p>Figure 60: Avreo: Support and Documentation Positive vs. Negative Commentary100% 90% 80%70% Negative</p> <p>Positive</p> <p>1</p> <p>60% 50%40%</p> <p>6 5</p> <p>30% 20% 10% 0% Acute Care Community Ambulatory</p> <p>Figure 61: Avreo: Vulnerability (out of 100%)Would You Buy it...</p>