kimberly berger 818 third street nescopeck, pa...
TRANSCRIPT
818 Third Street Nescopeck, PA 18635
570-394-4659 [email protected]
References Available Upon Request
Kimberly Berger
Education: Master of Science: Instructional Technology GPA 4.0/4.0
Bloomsburg University, Bloomsburg, PA Expected Gr aduation 5/2014 Studies focused in instructional design principles, eLearning technologies, Flash, Web and Mobile Development .
Bachelor of Science: Information Technology GPA 3.8/4.0 Keystone College, La Plume, PA Graduated May 2010
Studies focused in database management, business pr ogramming, web programming and scripting, networking, project mana gement, accounting information systems, and system analysis and design.
Employment: Web Application Developer July 2011-Present Geisinger Health System Create and design web applications for provider an d patient use Maintain, update and query SQL databases Develop training for web applications we develop
Graduate Assistant East Stroudsburg University September 2010 – May 2011
Tutored students in the Microsoft Office Suite and Java Assisted teachers in the 100 level computer science courses
Intern March 2010 – May 2010 Northeastern Educational Intermediate Unit 19 Implemented a Moodle course Performed website revisions using SQL and ColdFusi on
Experience: Advanced Instructional Design August 2013-December 2013 Department of Instructional Technology, Bloomsburg University Developed training for Springs Window Fashions
Skills: Microsoft Visual Studio 2008/2010
Microsoft SQL Server 2005/2008 Languages:
C#, ASP.NET, SQL, MySQL, ColdFusion, PHP, Visual Ba sic, C++, HTML/HTML5/XHTML, CSS, Java, JavaScript, ActionScri pt 3, Telerik
Training Tools: Adobe Creative Suite:
Illustrator, Photoshop, Flash, Fireworks Adobe Captivate, Articulate Studio ‘09
Operating Systems: Windows 8, Windows 7, Windows Vista, Windows XP
Microsoft Suite 2010/2013: Word, Excel, Access, PowerPoint, Outlook
Honors: Magna Cum Laude Bachelor Graduate: 2010
Magna Cum Laude Associate Graduate: 2009
Laura Brehm 512 W. 2nd Ave Parkesburg, PA 19365 [email protected] 484-798-9805
Objective To obtain a position as an instructional designer that will enable me to use my strong
organizational skills, educational background, and ability to work well with people
Education Bloomsburg University of Pennsylvania Expected Dec. 2014
Masters of Science and Technology: MSIT GPA: 4.0
Instructional Technology- Corporate Track
Bloomsburg University of Pennsylvania May 2013
AACSB Accredited College of Business GPA: 3.67
Bachelor of Science in Business Administration: BSBA Cum Laud
Major: Marketing - Minor: Management
Instructional Graduate Assistantship Fall 2013- Present
Design B. Braun
Experience • Aided in the design of a gamified training solution for B. Braun sales representatives
• Designed storyboards that contained different options for the background and characters
• Reviewed content and created a basic branching scenario using Articulate Storyline
Physical & Health Education Canada Spring 2014-Present
• Brainstormed different approaches to displaying the content in a Healthy Schools Community
training
Assistant Co-Facilitator at Learning Solutions Conference March 18, 2014
• Helped facilitate workshop at national conference with Dr. Kapp and Sharon Boller
• Answered questions related to instructional game design
• Interacted with corporate professionals
Relevant Advanced Instructional Design
Coursework • Conducted a Needs Assessment
• Responsible for managing the project and timeline using a Gantt chart
Introduction to Authoring
• Used Adobe Flash Professional CC to create basic animations
• Worked with Adobe Captivate 7
• Worked with Articulate Storyline
Instructional Design
• Applied the ADDIE Model to develop a working prototype using Captivate 5.5
Multimedia Productions
• Worked with Audacity to create an eight-minute podcast
• Used Adobe Illustrator CC to create an infographic and create other vector images
• Learned how to use Adobe Photoshop CC to edit and create images
• Created a screencast using Camtasia Studio 8 that demonstrated my ability to work with
Adobe Photoshop CC
Introduction to Website Design
• Created a website using Adobe Dreamweaver CC
• Used CSS to enhance the look of basic HTML elements
Achievements • Beta Gamma Sigma International Honor Society: nominated for being in the top 10% in the
College of Business
• Phi Kappa Phi Honor Society: All-Discipline Honor Society for top 10% of the university
Jasmine Brown
2054 East Birch Street Philadelphia, PA 19134
(215) 426-9588 Cell (215) 687-5996 [email protected]
Objective: To obtain a position in the field of Instructional Technology where I can further the success of the company and utilize my skills. Education:
Bloomsburg University of Pennsylvania, Bloomsburg, PA Master’s Degree in Instructional Technology Anticipated – August 2014
Bloomsburg University of Pennsylvania, Bloomsburg, PA Bachelor’s Degree in Liberal Arts Major: Criminal Justice Minor: Sociology Concentration: Family, Children, and Youth June 2009-May 2013 Philadelphia High School for Girls, Philadelphia, PA Diploma – June 2009
Relevant Coursework:
• Advanced Authoring • Advanced Instructional Design • Instructional Design • Introduction to Authoring • Introduction to Web Development • Managing Multimedia Projects • Multimedia Productions • Scenario Based Simulations • Social Media for e-Learning
Skills/Qualifications:
• Typing (75-80 WPM) • e-Learning and Multimedia • Assessment • Microsoft Office Suite (Excel, Word, PowerPoint) • Adobe Flash Professional CC • Adobe Dreamweaver CC/ CSS/ Basic HTML 5 • Adobe Photoshop CC • Adobe Illustrator CC • Audacity • Articulate Storyline
Languages:
Translate: Spanish and American Sign Language Internship:
Deanna Pealer Attorney at Law, Bloomsburg, PA 01/13-05/13 • Assisted District Attorney with legal paper work • Organized records for Civil and Criminal Attorneys • Answer phone calls upon District Attorney’s request
Philadelphia District Attorney’s Office, Philadelphia PA 05/11-08/11 • Assisted the District Attorney with their paper work • Organized thousands of records • Answered phones upon District Attorney’s request
Related Work Experience:
Instructional Technologist Quad/Graphics: Developed Training for the Stacker Machine
• Developed new hire training for functions and quality concerns of the Stacker Machine • Cooperated with Subject Matter Expert • Conducted Need Analysis for the Stacker Machine • Created Instructional Goal Statement • Constructed Assessment Items • Operated Articulate Storyline to develop training • Conducted Media Rationale
Graduate Assistant, Bloomsburg University of Pennsylvania Trizetto 08/13-Present • Cooperated with a team to create a gamified ELearning training for Trizetto • Created Flow charts • Storyboard content to develop training • Utilized Articulate Storyline to develop training
Other Experience:
Accommodative Services, Bloomsburg University of Pennsylvania 09/11-05/13 • Take notes for the handicap and disabled • Turn notes in everyday after classes • Copy extra notes if needed The Lighthouse Youth Services, Philadelphia, PA 09/06 - 08/10 Group Leader/ Teen Worker • Did lesson plans for the children • Assisted children with their homework afterschool • Kept records of work completed
Volunteer Work:
The Big Event, Bloomsburg University of Pennsylvania, Bloomsburg PA 04/12, 04/13 • Assisted the elderly with cleaning • Prepared food for the homeless • Cleaned Windows for many companies
Firm Hope Baptist Church, Philadelphia, PA, Children Food Services 06/09 - 09/09
• Handed out lunches to the children • Kept count of how many lunches were given out • Kept the kitchen in an orderly manner Organizations/Awards
• White Williams Scholar 09/05-06/09 • Bloomsburg University: Black Cultural Society 09/10 – PRESENT • Bloomsburg University: Ladies First 09/10 – PRESENT • Board of Governors Scholar (Honors) 01/11 – PRESENT • Sankofa Conference 02/13
REFERENCES Available upon request
Lauren Coffey [email protected]
305 South 17th Street· Lewisburg, PA 17837· 570-713-7337(cell)
Objective To create instructionally sound solutions for organizations focused on delivering innovative
education and training.
Education Bloomsburg University of Pennsylvania Expected Dec. 2014
Master of Science in Instructional Technology Current GPA: 4.00/4.00
Bloomsburg University of Pennsylvania May 2013
Bachelor of Arts in Communication Studies GPA: 3.20/4.00
Specialization: Organizational Communication Major GPA: 3.91/4.00
Concentration: Human Resource Management
Related Experience
Graduate Assistant 2013-Present
Institute of Interactive Technologies, Bloomsburg University of Pennsylvania
Chemistry Lab Safety Training, Bloomsburg University of Pennsylvania
Worked with Chemistry Department faculty to analyze current lab safety procedures
Designed content outline for Occupational Safety and Health Administration approved lab
safety procedures
Developed prototype using Adobe Captivate
Presented prototype to Chemistry Department
Designed and developed Chemistry Department logo using Adobe Illustrator
Advanced Instructional Design, Bloomsburg University of Pennsylvania Fall 2013-Present
Collaborated with two other students to designed and developed computer based training
for Geisinger School of Radiologic Technology
Produced Analysis report - observed learning environment, interviewed technology support
staff, created surveys for learner analysis, conducted interview with lumbar spine subject
matter expert
Created content outline, flowcharts, storyboards, and prototype
Employment Human Resources Internship Spring 2013
Bloomsburg University of Pennsylvania Human Resources Department (240 hours)
Planned and executed the annual Employee Appreciation Event
Presented Employee Appreciation Event progress at weekly meetings
Organized Terminal Degree project – created database of official transcripts on file
Assisted with job classification and job description planning
Revised immigration questionnaire for H1-B employees
Created decision tree for hiring foreign nationals to comply with export controls policy
Completed Preventing Sexual Harassment on-line training
Presented to HR staff on topic of Professional Development
Shift Supervisor at BJ’s Steak and Rib House, Danville, PA 2013-Present
Managed team of serving staff
Trained new employees
Updated training materials and revised restaurant policies
Resolved customer complaints and employee disputes
Host/Server at BJ’s Steak and Rib House, Danville, PA 2009-2013
Developed excellent customer service skills, interpersonal communication skills, and
conflict management skills through interacting with customers and employees
Gained experience using Opentable and Aloha Point Of Sale systems
Performed work in a team environment
Completed various clerical duties
Represented and promoted restaurant at local community events
Technical Skills
Adobe Captivate
Adobe Flash
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Adobe Dreamweaver
Articulate Storyline
Audacity
Saba Meeting
Microsoft Office Suit
Activities American Society for Training and Development (ASTD) Present
Lambda Pi Eta: National Communication Association’s honor society 2012-2013
Alpha Phi Omega: co-educational national service fraternity 2011-2013
Dean’s List 2010- Present
Kyle Gaugler 161 Old Danville Hwy. • Northumberland, PA 17857 • 570.490.1033
Education Bloomsburg University of Pennsylvania
Degree Granted: Bachelor of Arts (2010)
Major: Mass Communications - Telecommunications Track
Course Work
o Video Production 1 & 2
o Video Editing
o Broadcast Journalism
o Media Law
o RTF Authorship
o Telecomm Workshop
Bloomsburg University of Pennsylvania
Degree in Progress: Master of Science in Instructional Technology (M.S.)
Courses
o Introduction to Instructional Design – Designed Wordpress training
o Advanced Instructional Design – Team created window blind training
o Multimedia Productions – Created and edited images
o Intro to Web Design – Created basic website
o Introduction to Authoring – Created simple training for coins
o Advanced Authoring – Create trainings for ladder safety and Audacity
o Leading Virtual Teams – Managed a Virtual team for project
o Managing Multimedia Projects (RFP)
o Technology Planning across the Curriculum
Software Experience
Adobe
Illustrator
Adobe
Photoshop
Adobe
Dreamweaver
Adobe
Captivate
Adobe
Audition
Adobe
Premiere
Adobe Flash Articulate
Storyline
Audiovault Saba Meeting
Blackboard Final Cut Audacity Microsoft
Office
Other Skills
Organization
Communication
Writing
Critical Thinking
Decision-Making
Problem Solving
Michael A. Grube
Contact 2340 Morgan Hill Road Phone: 610-984-4267
Easton PA, 18042 Email: [email protected]
Objective To use my abilities in Digital Forensics and Instructional Design to work in collaboration with
companies and business professionals either in teams or on my own.
Summary
Second semester graduate student at Bloomsburg University working as a full time student and
graduate assistant for the Instructional Technology Department. Obtained a Bachelor of Science
in Digital Forensics and currently studying for Master of Science in Instructional Technology.
During undergrad worked on several hypothetical cases set up by a professor involving full
analysis of several hard drives, external media devices, and servers using FTK and EnCase.
After analysis created full report of findings used in a mock trial held by our professor. As a
student in the IIT program, currently working with three different clients to design training.
Education
Bloomsburg University, Bloomsburg PA Current GPA: 3.9
Master of Science in Instructional Technology (August 2013-May 2015 Expected)
Bachelor of Science in Digital Forensics (August 2008-May 2013)
Experience
Geisinger School of Radiologic Technology (Bloomsburg University, January 2013-Present)
Developing training, in Captivate 7, to identify the anatomy of the lumbar spine for
students within the program
Graduate Assistant (Bloomsburg University, August 2013-Present)
Developing training, in Captive 7, for Bloomsburg’s Chemistry Department on chemical
safety
Learning Solutions 2014 Workshop: Play to Learn (Orlando, Florida, March 18)
Helped facilitate a workshop with Karl Kapp and Sharon Boller to teach current
professionals in the field about adding game elements to improve learning.
The Bloomsburg Experience: 2013 (Bloomsburg University, June 2013-August 2013)
Helped facilitate a summer camp with Scott Inch to teach high school and incoming
freshman students about Digital Forensics.
Technical
Skills
Digital Forensic Tools
Forensic Toolkit (FTK)
EnCase
Backtrack
WinHex
X-Ways
Wireshark
Quick Stego
Visual Basic
Instructional Technology Tools
Captivate
Storyline
Illustrator
Photoshop
Camtasia
Audacity
Gliffy
Microsoft Office Programs
Ralph Hinkle III [email protected] 814-431-9645 341 E 2nd St Apt 2, Bloomsburg PA 17815 ralphhinkle.com Objective
Seeking an internship that will support growth through creativity and innovation. Primarily looking for a developer position that allows the creation of interactive and engaging eLearning.
Education
MS Instructional Technology Bloomsburg University Current GPA: 4.0
Bloomsburg, PA Expected Graduation: Summer 2014
BA Art Studio Double Major: Art History
Bloomsburg University GPA: 3.95 Summa Cum Laude
Bloomsburg, PA Graduated: December 2011
Industry Experience
eLearning Developer- Penn Medicine February 2014- Present
• Collaborated with Penn Medicine Instructional Designers to convert training to Articulate Storyline
• Designed a custom Articulate Storyline template
• Developed a custom interactive interphase within Articulate Storyline
• Replaced flash movies found in previous version of training by creating engaging learner interactions
• Worked with content from documents provided by Instructional Designers and Subject Matter Experts
Project Lead/Graduate Assistant- Client: TriZetto August 2013- Present
• Developed interactive, gamified eLearning within Articulate Storyline
• Created video job aids via Captivate, for new GAs on the project
• Collaborated with fellow GAs to insure continuity • Created and upheld a project timeline for continual
handoffs to client • Created storyboards and implemented instructional
strategies • Used Adobe Photoshop and Flash to create engaging
story animations, implemented through Articulate Storyline
• Directly communicated with client for handoffs and feedback
Project Manager- Adv. Instructional Design Class September 2013- November 2013
• Collaborated with classmates to design and develop training
• Created document templates • Wrote needs analysis, instructional strategies,
storyboards, and a published newsletter article, with feedback from team, professor, and client
• Actively directed team to complete project within a set timeframe
Graduate Assistant- Dept. of Instructional Technology May 2013- August 2013
• Worked with the Internship Coordinator to redesign the internship course, for implementation within a LMS
• Assessed, defined, and created materials outlining the responsibilities of: The Internship Coordinator, MSIT Students, and participating corporations
• Created assessment items for internship students that test their understanding of the course requirements, rules, and guidelines, for proper completion of the course
Ralph Hinkle- Page 1/2
Leadership
Starbucks- Supervisor February 2012- May 2013
• Promoted to supervisory position in less than six months, based on demonstrated work ethic and consistent drive to engage in learning
• Trained staff in all business operations to maintain standards set by Starbucks and Aramark
• Selected to take advanced barista training, including comprehensive business strategies
Bloomsburg University- Teacher’s Assistant August- December 2011
• Customized a lesson and taught a lecture on Impressionist and Post-Impressionist art, under the guidance of a professor
Bloomsburg University Organizations/Services University Tutorial Service- November 2011
• Researched, developed, organized, led, and presented training on intercommunication between tutors and tutees
PAASHE LGBTQIA- November 2010 and 2011 • Student representative for Consortium meeting
during Mid-Atlantic LGBTA Conference LGBTA Commission- January 2011- April 2011
• Committee member for the inaugural Lavender Graduation
GSA – August 2010- May 2011 • Public Relations Officer • Liaison for GSA during LGBTA Commission
meetings
Technical Skills
Adobe Dreamweaver CC Adobe Flash CC/CS6 Adobe Illustrator Adobe Photoshop Articulate Storyline Audacity
CSS3 Gliffy HTML5 (Basic) Microsoft Excel Microsoft PowerPoint Microsoft Visio
Microsoft Word Saba Snagit Wikispaces WordPress
Awards, Scholarships, and Certifications
Phi Kappa Phi Honors Society Member • Inducted Spring 2011- Top 10% of graduating
class
Board of Governors Scholarship • Recipient of full tuition scholarship based on
leadership experience and academic performance
John F. Cook and Chip Callahan Memorial Scholarship
• Art scholarship granted after proposal of artistic mission, portfolio, completed course work, and resume
ACLU Leadership Award • Earned ACLU Leadership for role as President in
Spectrum at Danville Area Senior High School
Certified Reiki Master Practitioner • Master practitioner since May 2009
Certified Chaplain Assistant • Completed coursework to be an interfaith chaplain
assistant for Geisinger Medical Center
Ralph Hinkle- Page 2/2
Joe Powell Bloomsburg, PA • [email protected] • (216)548-4160 Visit online portfolio at http://msit.bloomu.edu/jwp23169/JPportfolio/index.html
Objective Obtain instructional design/e-learning internship or employment for summer 2014.
Overview Graduate student of instructional technology and design with experience in training development in both the corporate and academic realms. Multiple projects undertaken as a Graduate Assistant and Advanced Instructional Design student. Projects emphasize physical processes, machinery, and manufacturing. Constantly draws on past experience as a high school teacher in the U.S. and the Philippines. Teaching experience includes both conventional and blended learning environments.
Education Bloomsburg University of Pennsylvania Bloomsburg, Pennsylvania Master of Science, Instructional Technology: expected completion July 2014 Cleveland State University Cleveland, Ohio Ohio Grade 7-12 teaching Licensure: May 2009 Bachelor of Arts, English: December 2005
Related Experience Graduate Assistant Department of Instructional Technology, Bloomsburg University, Bloomsburg Pennsylvania January 2013-present Projects Include: Materials Science Tension Testing Lesson Module and Simulator for Project Lead the Way (currently in progress)
Member of three-person team tasked with developing a comprehensive lesson module and simulator about tension testing procedures, tensile data interpretation, tensile data manipulation, and properties of metal.
• Developing content outline, assessment items, and flowcharts. • Aiding in development of lesson module and simulator using Articulate Storyline. Stacker Machine Training for Quad/Graphics Member of four-person team tasked with developing a training module for a group of machines at an area printing plant. Specific areas of emphasis are parts identification, safety, set-up, and operation.
• Performed needs analysis for printing factory in need of training. • Developed flowchart, storyboards, and digital photos. • Built stacker machine training module in Articulate Storyline. Solar Power Learning Kiosk Interface and Lesson Module for Bloomsburg University Led two-person team tasked with developing a kiosk interface and lesson module on solar energy generation for primary use by undergraduate physics, geology, and meteorology students.
• Developed content outline, assessment items, and digital photos. • Built lesson in Articulate Storyline, built interface in Dreamweaver.
Technical Skills
Additional Experience Visiting English/Literature Teacher Fountain International High School, San Juan City, Metro Manila, Philippines August-December 2012
• Taught English lit and communicational fluency to students from The Philippines, Korea, Japan, and Turkey Lead English Teacher Life Skills Center of North Akron, Akron, Ohio November 2009-July 2012
• Taught high school English in a blended e-learning format to at-risk students as part of the Life Skills charter school curriculum. • Performed guidance and class scheduling duties for homeroom students. • Followed up (by phone and in person) on students with attendance and behavior problems. Student Teaching Intern Cleveland School of Science and Medicine at John Hay High School, Cleveland, Ohio January-June 2009 • Assumed full teaching duties in an 11th grade, traditional format, English honors classroom. Student Teaching Intern Warrensville Heights High School, Warrensville Heights, Ohio August-December 2008 • Assumed full teaching duties in a 10th grade, traditional format, English inclusion classroom.
Working Knowledge of: • Instructional design process • ADDIE Model • Articulate Storyline • HTML/CSS • Adobe Flash/Actionscript 3.0 • Adobe PhotoShop • Adobe Illustrator • Audacity/Cakewalk • MS PowerPoint • Digital Photography
Basic Knowledge of: • Instructional game design • GameMaker/GML • Saba e-learning software
In-Progress Knowledge of: • Advanced Articulate Storyline • Adobe Captivate
• JavaScript
Ladonna V. Martin 496 McKendree Road
Shickshinny, PA 18655
(570) 417-7825
E-mail: [email protected]
OBJECTIVE
To obtain an internship in which I can contribute my advanced skills in Instructional Design as
well as use my creativity to produce unique and valuable training products.
WORK EXPERIENCE
Master Teacher; High School Teacher
October 2007 – August 2013
Agora Cyber Charter School | Wayne, PA
Education
Duties:
Assist High School Director with supervision and professional development of virtual
professional staff and paraprofessionals.
Develop and supervise administrative and staff training, student orientation and retention
projects. Assist in reporting Act 48 credit hours and organize and administrate
professional development meetings.
Excellent written and verbal communications with students, staff and parents.
Virtual High School Social Studies teacher, teaching courses such as economics,
anthropology, and psychology.
Skills:
Proficient in use of Elluminate, eCollege Learning Management System, BlackBoard
Learning Management System, Microsoft Office applications, SharePoint, content/lesson
development
Effective event planning, training coordination, team building activities
Excellent analytical, time management and project management skills
High School Teacher, Dept. Chairperson and Course Writer
October 2000 - March 2007
Keystone National High School | Bloomsburg, PA
Education
Duties:
Developed several high school virtual courses and interfaced with instructional
development personnel to produce virtual high school courses that met national
educational standards.
Department Chairperson and Team Leader, assisting with staff development and
supervision.
Skills:
Proficient use of Blackboard LMS, Elluminate, Microsoft Office applications
Creativity in creation of course content and interactive activities
Office Manager
March 1996 - March 2001
Heidorn Development, Inc. | Shickshinny, PA.
Real Estate/Property Management
Human Resources Administrative Assistant
October 1993 - September 1995
Benco Dental Co. | Wilkes-Barre, PA.
Dental and Medical Devices and Supplies
High School Social Studies Teacher
August 1990 - June 1993
Elizabethtown Area School District | Elizabethtown, PA.
Education
EDUCATION
Master of Science in Instructional Technology
August 2013 – Present; Anticipated Graduation Date: December 2014
Bloomsburg University of Pennsylvania | Bloomsburg, PA.
Current GPA: 4.0
Bachelor of Science in Secondary Education - Social Studies
August 1987 – May 1990
Mansfield University of Pennsylvania | Mansfield, PA.
Magna cum Laude, GPA: 3.69
Associate in Arts, General Studies
August 1985 – May 1987
Keystone College | La Plume, PA.
Summa cum Laude, GPA: 3.91
REFERENCES
Marcus Valeriano, Institute for Interactive Technologies, Bloomsburg University
(610) 763-0893
Dr. Timothy Phillips, Director, Institute for Interactive Technologies, Bloomsburg University
(570) 389-4875
Lorie Sedlmyer, Instructional Designer/Project Manager
(717) 627-2114
Ginger Shaffer, former Instructional Designer/Project Manager
(570) 441-5100
Additional references available upon request
Richard D. Smeltz [email protected]
610-390-2440 LinkedIn: http://www.linkedin.com/in/richardsmeltz
Instructional Designer and Trainer
“Achieving exceptional results through cross-functional experience” Training – Management – Sales – Technical
Experienced Corporate Trainer and Instructional Designer. Utilizing the latest instructional authoring tools and techniques to engage the learner in the training experience.
Training experience includes achieving significant and measurable performance improvement and increased staff proficiency (See Selected Accomplishments)
Instructional Design education from one of the top universities Cross-functional background facilitates effective communicate with all stake holders Management experience includes team building, project management, and goal setting
Combine all the above with a friendly, creative, and determined individual that is passionate about delivering training that maximizes your Return on Investment (ROI).
EXPERIENCE Training program development and delivery – Live, Webinar, and eLearning training delivery Software and Technical Training – Process improvement – Quality and Facilitator training Cross-functional department experience – SOP authoring – Problem Solving Techniques
SKILLS Instructional Design – Documentation Specialist – Software skills: MS Office – SharePoint Adobe Flash – Dreamweaver – Photoshop – Illustrator – Camtasia – Captivate – Articulate
BACKGROUND Corporate Training – Software and documentation specialist Completed Certified Trainer Skills program at Xerox University Management – Field Operations and Customer Service Sales – Field, Retail, and Call Center Technical – PC, electronic, electrical, and mechanical
SELECTED ACCOMPLISHMENTS 63.5% improvement in first call customer issue resolution through Standard Operating
Procedure (SOP) revisions and cross training initiatives. (Iron Mountain) Designed user friendly SharePoint website home page that provided quick links to
frequently used applications and table format SOP webpages. (Iron Mountain) o A cascading menu provided easy access to webpages for multiple teams to access
their respective SOP’s. Developed customer training resulting in: (Innovative Control Systems, Inc.)
o 28% reduction in customer problem calls o Substantial reduction in Support Center average call time duration
Pioneered structure of performance information system for field personnel (Xerox) $10,000 annual savings achieved by renegotiating technology contracts (Xerox) Substantially reduced training requirements and improved product reliability by
proposing district service team realignment (Xerox) Formed training committee for Lehigh Valley Professionals and developed programming
PROFESSIONAL EXPERIENCE Bloomsburg University – Master's Degree, Instructional Technology (2013-Present)
Graduate Student Designed and wrote training programs for HP and Pennsylvania Power & Light (PPL)
Lehigh Career & Technical Institute – Schnecksville, PA (2012-Present) Substitute Teacher Provide technical and technology related instruction for a variety of trade vocations
MarketSource / HP Program – Lehigh Valley, PA (2007-Present) Account Sales Representative – Part-time employment Train retail store associates on Hewlett Packard HP® brand products Developed New Hire Sales Training program Created a Printer Product Feature Matrix to assist sales associate training
Iron Mountain – Collegeville, PA (2011-2012) Customer Response Trainer for Call Center Training provided to implement over 300 new Standard Operating Procedures (SOP’s) to
improve organizational efficiency and customer satisfaction. Revised format of Standard Operating Procedures that previously required multiple team
involvement into a format in which individual representatives could resolve themselves. o Streamlined documentation to improve comprehension and efficiency o SharePoint administrator for Customer Care website
D&B (Dunn & Bradstreet) – Center Valley, PA (2008-2009) Business Consultant (Sales) Credit Specialist for small business Sold services to build, improve, and monitor commercial credit reports and provide
products to mitigate financial risk.
Innovative Control Systems, Inc. – Wind Gap, PA (2006-2008) Corporate Trainer Developed a training program designed to educate employees and customers of ICS.
o Program included documentation, presentations, and eLearning material that was distributed to employees and customers.
o Developed and delivered regional customer seminar training Promoted utilization of quality concepts and performed a cross-functional roll between
departments to improve product reliability that resulted in expedited problem resolution.
Xerox Corporation – Eastern Pennsylvania Corporate Technology Trainer Provided Technology and PC / software support for over 300 service personnel located in
central and eastern Pennsylvania Developed and conducted technology presentations and demonstrations for customers Field Manager - Customer Service Managed service team that provided customer service for Xerox brand copiers, fax, and
printer products Personally strived to achieve corporate business objectives while maintaining employee
and customer satisfaction Marketing/Account Representative (Sales) Sold copier / printers, document processing equipment, to major accounts Sold the highest number of units in Sales District the first year as Marketing Rep. Customer Service Engineer (Technical) Repaired and maintained copiers and high end duplication and publishing equipment Setup and maintenance of digital front end PC’s and scanner equipment Work group facilitator and team specialist for copier team
ORGANIZATION AFFILIATION Lehigh Valley Professionals – Chairman of Training – former Executive Chairman
o Created over 20 unique job training PowerPoint programs that are presented to the membership, weekly
American Society for Training & Development - Eastern PA Chapter - Board Member
EDUCATION Graduate Student – Instructional Technology – Bloomsburg University (2013-Present) Bachelor’s Degree – Business Administration – Muhlenberg College (2006)
Graduated with Distinction – Deans List Associate Degree – Electronics – Ryder Technical Institute
Luis A Rivera III [email protected] 206 East Street, Bloomsburg, PA 17815 484.629.0989
Education: Bloomsburg University of Pennsylvania May 2013 Bachelor of Science in Business Administration Major: Information & Technology Management AACSB Business Accreditation Bloomsburg University of Pennsylvania Anticipated December 2014 Master of Science in Instructional Technology Selected Core Courses: Undergraduate:
Human and Technology Interaction Management (HTIM), Training and Development, Data Driven Web Development, Business Policies, End-User Solutions, Systems Security Management, Cases in Information and Technology Management
Selected Core Courses: Graduate:
Instructional Design, Managing Multimedia Projects, Web Development, Authoring, Multimedia Production
Related Experience:
Graduate Assistantship: Institute for Interactive Technologies January 2014-Present
Created e-learning quizzes using Adobe Captivate 7 to be used in a computer-based training module explaining the fundamentals of Gamification.
Engaged in meetings and laboratory sessions for work in Instructional Technology computer-based training projects.
Retrieved and organized data for the department of Instructional Technology’s internship program.
Instructional Design January 2014-Present
Collaborated with a team of peers to Analyze, Design, Develop, Implement and Evaluate a computer-based training module for Quad/Graphics Inc., on Lean Manufacturing Fundamentals.
Authoring January 2014-Present
Design and Develop computer-based training modules using Adobe Captivate 7.
Web Design/Development August 2013-December 2013
Created websites utilizing HTML 5 and CSS 3 using Adobe Dreamweaver CC.
Multimedia Production August 2013-December 2013
Created podcasts using Audacity.
Recorded instructional screencasts using Camtasia and Adobe Captivate 7.
Designed various illustrations and infograpics using Adobe Illustrator CC.
Edited and Altered numerous photographs and images using Adobe Photoshop CC.
Imported and Combined illustrations from Adobe Illustrator CC with Adobe Flash CC to create and transform animations.
Related Experience (continued)
Proposal Presentation April 2014
Collaborated with a team of peers to write and present a Proposal for a graduate course at Bloomsburg University involving Augmented Reality training for a fabricated nuclear power plant.
Microsoft Access Training Module December 2012
Created and presented detailed training module/manual in Microsoft Access for employees across the PASSHE system interested in report development.
Frederick Douglas Conference ’13 – Presentation/Research Paper Publication May 2013
Lasko, J., Matthews, C., Morris, B., Rivera, L. Presented a paper, titled, “Title IX: Bankrupting Universities” at “Constitutional Freedoms”, 13th Annual Frederick Douglass Institute Undergraduate Interdisciplinary Conference on Thursday, May 2, 2013. Published in the Proceedings of Constitutional Freedoms, 13th Annual Frederick Douglass Institute Undergraduate Interdisciplinary Conference.
Work Experience:
Grocery/Dairy Associate: Giant Food Stores Inc. June 2012-Present
Manage sales operations and products to ensure optimal shopping experience for customers. Collaborate directly with store management in weekly store specials operations.
Warehousing Associate: Nestle Waters North America 2007-2012 (Summers/Breaks)
Understood and utilized computer software/networks/information systems involved in warehousing activities.
Worked with management to continue progress with product turnover. Attended various meetings and events structured for a better understanding job processes.
Memberships & Volunteerism
Executive Board Treasurer: Sigma Pi Fraternity/Delta Pi Chapter 2012-2013
Managed monetary funds for organizational and community interactions.
Society for Human Resource Management
Networked in organizational meetings, which focused on HR relations and management effectiveness. Engaged in gatherings associated with the Society for Human Resource Management.
Volunteer:
March of Dimes fundraising and participant; Caldwell Consistory Tree Fest organizer, and American Cancer Society walk.
SHANNON K. IREY 356 East 2
nd Street [email protected]
Bloomsburg, PA 17815 (570) 594 - 4948
OBJECTIVE
To obtain an internship for the fall 2014 semester in the field of Instructional Technology/Instructional Design
EDUCATION
Bloomsburg University of Pennsylvania August 2013 - Present
Master of Science in Instructional Technology
The Pennsylvania State University - University Park, PA May 2003
Bachelor of Arts in Telecommunications
EDUCATION EXPERIENCE
Quad/Graphics - Lean Manufacturing Training - Project Manager January - May 2014
Bloomsburg University of Pennsylvania
Conducting a thorough needs analysis of Quad/Graphics
Designing and developing overview training of Lean Methodology in the work place
Implementing the training at the Hazleton, PA facility and throughout the company
Evaluating the training in the Hazleton, PA facility’s training room
Managing four team members, schedules, and deadlines
Monitoring the flow of information between the client and the team
Coordinating meetings with the client and the team
WORK EXPERIENCE
Geisinger Health System - Corporate Imaging - Danville, PA November 2011-Present
Prep documents for scanning with cover sheets in Excel
Key confidential data into the Tower system
Mail management and distribution
SKILLS
Adobe Dreamweaver CC Microsoft PowerPoint Articulate Storyline
Adobe Photoshop CC Microsoft Outlook Audacity
Adobe Captivate CC Microsoft Word Camtasia
Adobe Illustrator CC Microsoft Excel
Adobe Flash CC
Image Editing 2D Adobe Photoshop Adobe Illustrator Adobe Flash Pro
Image Editing 3D Adobe Photoshop Blender 2.69 Poser Pro 2014 DAZ Studio
2D/3D Animation Adobe Flash Pro Adobe Edge Animate Blender 2.69 DAZ Studio Video Editing Adobe Premiere Pro Camtasia Studio 8 VideoScribe Presentation Adobe Captivate 7 Articulate Storyline Dreamweaver VideoScribe
Web Design Adobe Dreamweaver Intuit/Homestead iPage.com Wix.com
Other Microsoft Office’13 Adobe Acrobat 11 Adobe CC Gimp
Industry Background
Education
www.ShawnRLowe.com (570) 231-9683 [email protected]
PO Box 322 Mifflinville, PA 18631
Technical Skills
Shawn R. Lowe
Bloomsburg University ’13- Graduate Assistant
Created eLearning module for Solar Panel
Created website for ELC Designed ELC’s eLearning
training course Edited Video for GSKIZ Developed animated
Gamification video
Native Love ‘09-‘13 VP Marketing & Sales
Setup/Managed mall and kiosk locations/trade shows
Wholesale/retail buyer Managed marketing and
advertising for four+ years Traveled for over a year
gaining 130+ accounts
Miracle Ear ’08-‘09 Operations Manager
Increased sales by 55.77% Managed 16 offices Franchise technical adviser Opened 3 offices Managed hiring and
training of 40+ employees Lead and organized
webinar training
Creative Design Created and coordinated successful advertisements for independent, corporate, educational, non-profit, and internet clients which effectively marketed the companies in an aesthetically captivating manner. Created foundational images and redesigned existing works to complement current trends and diverse audiences Management & Sales Consistently increased sales and growth through efficient training, employee maintenance, customer loyalty, and persistence for accounts/clients. Managed employees from entry to corporate level, coordinated hundreds of trade-shows with a national wholesale dealer in multiple states, instituted/maintained distance learning, and instituted business programs for perpetual growth.
MS Instructional Technology Bloomsburg University (Anticipated Dec 2014)
BS Communication Studies Bloomsburg University 2008- GPA 3.65
Licensed Hearing Aid Fitter Certification No. F03399
THERESA M. JACQUES 327 Ridge Street Bloomsburg, PA 570-389-1274
[email protected] [email protected] http://www.linkedin.com/in/theresajacques
OBJECTIVE: To obtain an Instructional Design internship in the Fall of 2014.
PROFESSIONAL QUALIFICATIONS: • 15+ years in training and communications, enhanced by Instructional Technology coursework,
adult learning methodology and experiential application. • Learner-centered philosophy that focuses on interactivity and creative approaches to making
content understandable, relevant and interesting. • Long recognized for fast, proficient and nimble writing and editing abilities. • Extensive experience developing instructional and outreach materials for diverse audiences
and age levels. • Strong design and layout skills, whether in print, for slides or for the web. • Sharp analytical skills, especially when interpreting statistical data and devising solutions to
problems. • Background in project management and evaluation. • Self-starter with a positive, practical attitude geared toward achieving results. • Outgoing personality with clients and co-workers, able to work collaboratively.
EDUCATION: Master of Science, Instructional Technology, Corporate Concentration Bloomsburg University of Pennsylvania Anticipated graduation: December, 2014
Bachelor of Arts, English, concentrations in Education and Spanish Colby College, Waterville, ME Magna cum laude, Phi Beta Kappa
English Literature Manchester College, Oxford University, UK
RELEVANT EXPERIENCE:
LEAN Manufacturing Training, Quad/Graphics, Hazleton, PA • Working with team of four to develop an enterprise-wide web-based training to serve as the
cornerstone and design template for future Continuous Improvement modules.
Sexual Harassment Training, Instructional Design • Implemented every step of the ADDIE model in an individual project that culminated in a
prototype for a 20-minute e-learning module created with Adobe Captivate 7.
Nuclear Operations and Maintenance Training Project, Managing Multimedia Projects • Collaborated with team of five prepare a proposal outlining a training program for nuclear
power plant Mechanics and Control Room Operators. Authored the “Project Overview” and “Instructional Solution;” developed the Virtual Mentor Library concept.
• Researched Augmented Reality, the nuclear power industry and training requirements.
• Developed instructional strategies to accelerate learning and retention.
Healthy Schools and Communities Training, Institute for Interactive Technologies • Working with team of three graduate assistants to develop web-based training for Canadian
educators on how to implement Healthy Schools and Communities in their schools.
Medical Device Sales Training, Institute for Interactive Technologies • Collaborating with team of three graduate assistants in the preparatory stages of developing a
“gamified” training program, developed in Storyline and based on branching scenarios.
Screencasts and Podcast, Multimedia Productions and Introduction to Authoring • Created web tutorials utilizing Camtasia and Captivate, and a podcast utilizing Audacity.
PowerPoint Presentations • Designed slides and presented on Cloud Computing (team of three) and an Infographic
Critique (team of two).
• As a member of a four person instructional design team, presented on the purpose of the “Gamification” design model and on the team’s learner assessment strategy.
PROFESSIONAL EXPERIENCE:
Graduate Assistant - Institute for Interactive Technologies 2013-Present Bloomsburg University of PA • Work with team of three on design projects for paid corporate and nonprofit clients. Existing
projects are scenario-based and will be developed utilizing Articulate Storyline.
Coordinator - Equalogy, inc., Bloomsburg, PA 1997-2013 • Co-founded a nonprofit educational theatre company, which tours interactive plays about
violence against women to colleges in the northeast and mid-Atlantic states.
• Marketed programs and cultivated ongoing relationships with 30+ clients, annually.
• Created educational handouts; provided guidance and feedback during script development; observed performances to ensure quality and clarity; and provided technical assistance to colleges in designing pre-/ post-tests and follow-up activities.
Prior Experience: Assistant Director - Women’s Center, Bloomsburg, PA • Managed multiple special projects.
• Authored and designed newsletter, training manuals, educational and public awareness materials and institutional documents.
• Wrote grant proposal narratives, evaluative reports, policy statements and job descriptions.
• Conducted trainings, workshops and class sessions; coordinated public awareness events. SKILLS AND COMPETENCIES:
• ADDIE instructional design model, ARCS motivation model, Gagne’s Nine Events of Instruction and Bloom’s Taxonomy of Learning Domains.
• Web Development: HTML5, CSS3, Bootstrap, responsive and inclusive design techniques.
• Software: Microsoft Word, PowerPoint, Publisher, Excel, Access and OneNote (with plans to learn SharePoint); Adobe Creative Cloud: Photoshop, Illustrator, Dreamweaver and Flash Professional; ELearning software: Articulate Storyline, Adobe Captivate 7, Techsmith Camtasia Studio 8 and Audacity.
• Collaboration Tools: Dropbox, Google Docs, Google Hangouts, SABA.
• Will be learning: Learning Management Systems, Social Media for eLearning, “Gamification” and Advanced Authoring.
Susan Zarrett 3710 Old Berwick Rd., Bloomsburg, PA 17815 • 570.441.1167 • [email protected]
Objective
Highly motivated, creative, team player and problem solver, talented in Instructional Design and graphic layout.
Seeking an internship in Instructional Technology, in which I can apply my skills to create engaging, meaningful instructional training tools.
Education Bloomsburg University
Master of Science – Instructional Technology, expected graduation, December 2015 Bachelor of Science – Secondary Education, May 1998 Bachelor of Arts – Mathematics, May 1998 Bachelor of Arts – Mass Communications (Concentration: Public Relations/Advertising), August 1991
Experience Berwick Area High School 2010 – Present • Teaching Algebra 2 & Geometry to students with abilities ranging from special needs to gifted • Incorporating technology in teaching on daily basis • Mentor and provide guidance to students, nurturing an atmosphere of mutual respect • Provide a safe, creative learning environment • Assisted Department head in updating Geometry curriculum • Mentor students through SOAR (Students Overcome and Achieve through Running)
Berwick Area Middle School 1998 – 2010
• Taught 7th and 8th grade Mathematics • Team teaching approach • Incorporated hands-on, activity-based lessons • Worked closely with Special Education teachers to adapt curriculum and coursework to meet accommodations on Individual Education Plans • Developed and provided remediation for students not performing to proficiency • Coached student Mathletes in MATHCOUNTS, a national competitive math program • Collaborated with a team of teachers, IT department, and Curriculum Director to write the district’s K-12 Technology curriculum
Related Skills • Adobe Illustrator, Flash, Dreamweaver, Captivate, and Photoshop, Microsoft Office Suite, Audacity, and CSS3 • Excellent communicator, both written and verbal • Genuine personality allows me to develop sincere relationships with a high level of respect and trust
Community Volunteer Rotary International – Host family to visiting Group Study Exchange members from England, Brazil & South Korea, cook and serve at soup kitchen, roadside clean-up, graphic design for annual golf tournament Other Community Service – Wait tables at BASD Senior Citizen Thanksgiving meal, provide photo booth at Camp Kydney, Camp Spifida, Bowl for Kids Sake, BASD Life Skills Dance, Bloomsburg DBI events, and Schuylkill Health System golf tournament