Thom

son

Reu

ters

610

Opp

erm

an D

rive

Eaga

n , M

N 5

5123

-139

6

PRES

OR

TED

FIR

ST-C

LASS

U.S

. PO

STA

GE

PAID

THO

MSO

N R

EUTE

RS

Thomson Reuters Legal Executive Institute presents

The

2018

Leg

al E

xecu

tive

Foru

mCu

ltur

e, C

lient

Ser

vice

& L

aw F

irm

Tal

ent T

rans

form

atio

n

June

7-8

, 20

18Th

e Th

omso

n R

eute

rs C

usto

mer

Cen

ter

3 Ti

mes

Squ

are,

Flo

or 3

0N

ew Y

ork,

NY

100

36 Ke

ynot

e Sp

eake

r: D

an H

eath

CoCh

airs

: Will

iam

D. H

ende

rson

and

Tim

Moh

an

© 2

018

Thom

son

Reu

ters

S06

5894

/4-1

8

Cochairs

William D. Henderson

Stephen F. Burns Chair on the Legal Profession, Indiana University Maurer School of Law

Tim Mohan

Chief Executive Partner, Chapman and Cutler LLP

Keynote Speaker

Dan HeathSenior Fellow at the Center for the Advancement of Social Entrepreneurship (CASE) at Fuqua School of Business

THE 2018 LEGAL EXECUTIVE FORUM CULTURE, CLIENT SERVICE & LAW FIRM TALENT TRANSFORMATION

Pricing$1,295 USDWe are hosting a guest room block at the nearby Westin New York at Times Square. For guest rooms at the group rate of $359/night plus taxes, please contact the Westin and reference the “Thomson Reuters Legal Executive Forum” room block. The cutoff date for guest room reservations is Friday, May 4, 2018. Rooms are subject to availability. For assistance with guest room reservations, please contact our Conference Planner, Meghan Landis, at meghan.landis@tr.com.

For questions about this event, please call 1-800-308-1700.Visit LegalExecutiveInstitute.com/events for additional information.

Call today and ask about our early bird discount!

Sponsors

Program Agenda all times local

Day One – Thursday, June 7, 2018

8:00 a.m. – 8:45 a.m. Registration and Breakfast

8:45 a.m. – 9:00 a.m. Opening Remarks The cochairs of this program are looking to explore new formats for the Legal Executive Forum that reflect the changes occurring within the industry. This year’s program reflects a desire to experiment with a “deep dive” format where speakers take us inside their organizations or the market data to garner specific insights on what’s working, what’s not, and why. Part of this format includes ample time for audience Q&A.

9:00 a.m. – 10:00 a.m. Into Focus: Discerning the New Law Firm Profitability Model Since 2008, law firm financial performance has elicited significant conversation throughout the legal profession. Talk of “new” financial metrics that more accurately depict profitability and organizational health reflects a once stoic industry’s still-ongoing adjustment to the new realities of modern business – a vista forged upon transparency, accountability, and quantifiable success. Data, when leveraged properly, is at the core of any financial analysis. But when firms fail to properly interpret their own metrics, skewed (if inaccurate) conclusions ensue. This presentation offers a rare case study on how law firms can properly assess their in-house data for a more reliable portrait of profitability.

10:00 a.m. – 10:15 a.m. Break

10:15 a.m. – 11:00 a.m. Envisioning a More Effective Law Firm/Client RelationshipTheories abound when it comes to engineering the most successful law firm/client relationship. While some believe changes in technology or the competitive landscape will be determinative, others believe data analytics is the surest and quickest path for law firms to meet or exceed client expectations. Recently, a prominent organization called AdvanceLaw launched an 18-month thought leadership experiment to fully understand – or perhaps, settle once and for all – the age-old question of success from both an in-house and law firm perspective. Led by a committee of influential general counsel, this experiment has begun yielding a number of compelling and surprising conclusions poised to spark national debate. Please join us for an exclusive look at some of the early returns from this remarkable initiative.

11:00 a.m. – 11:15 a.m. Break

11:15 a.m. – 12:15 p.m. Morning Keynote: Leading a SwitchWhy do some big changes happen easily while many small changes prove impossible? The answer hinges on some of the most fascinating findings in psychology. Our mind is divided into two different systems – an analytical mind and an emotional mind – that are often in conflict, particularly in situations of change. Building on this compelling research, New York Times best-selling author Dan Heath will reveal a simple, three-part framework to help business leaders lead change in tough times.

12:15 p.m. – 1:30 p.m. Keynote Luncheon:Is Innovation a Strategy or a Component of How We Successfully Execute? Innovation around process improvement, “artificial intelligence,” alternative fee arrangements, and operational outsourcing is widely held as a powerful lever in an increasingly dynamic and competitive legal services market. But if one were to objectively assess true innovation across the profession, what revelations – or sobering fallacies – might come to light in the eye of the beholder? Building upon the focus principle developed in the opening session, this presentation looks at the science of how innovation diffuses, and suggests that innovation should be viewed as an ongoing process for best-in-class service providers.

1:30 p.m. – 2:30 p.m. “The Kids Are All Right”: A Conversation with Generation X Law Firm LeadersLost amidst the discourse of millennials and the multigenerational workforce is the understated but no less significant ascension of Generation X to the highest seat of power in law firms. These new leaders face a number of unenviable challenges in an era of industrial upheaval. What lessons has this new generation of decision makers gleaned from its predecessors? What initiatives do these leaders believe will help usher their respective firms to new heights?

2:30 p.m. – 2:45 p.m. Break

2:45 p.m. – 4:00 p.m. The Path to Data-Driven Strategy & PlanningThe past decade has delivered a wealth of data to law firms and their clients. From litigation tracking platforms with predictive capabilities to internal financial systems that analyze activity-based costs and formulate profit metrics, the array of available information can be both exciting and daunting. Drawing from results of a jointly produced study on law firm competitive intelligence by Acritas and The Tilt Institute, this session explores how law firms are using combinations of internal and external information to drive growth, motivate change, and build the foundation for better strategic decisions.

4:00 p.m. – 5:00 p.m. Thursday Reception

Day Two – Friday, June 8, 2018

8:00 a.m. – 8:45 a.m. Networking Breakfast

8:45 a.m. – 9:30 a.m. Big Lights, Bright City: Orrick, Herrington & Sutcliffe and the Growth of Wheeling, WV Orrick, Herrington & Sutcliffe’s landmark decision to open its Global Operations Center in Wheeling, WV is arguably one of the most significant industry developments of the past 20 years. Under former Chairman & Chief Executive Officer Ralph Baxter, Orrick’s rise to prominence as one of North America’s most admired firms has inspired countless imitators and spawned numerous studies on modern-day industrial transformation. What is less well known is the impact Orrick had on the town of Wheeling itself. Please join us for an in-depth look at how a charming and unassuming town evolved into a thriving business district in the heart of West Virginia’s northern panhandle.

9:30 a.m. – 9:45 a.m. Break

9:45 a.m. – 11:30 a.m. Agents of Change: Profiles in Law Firm Intrapreneurship With all eyes on the growing prominence of corporate legal operations and practice efficiency, several of the nation’s most progressive law firms have embraced a culture of intrapreneurship to drive sustainable in-house innovation. This panel offers a series of case studies detailing the ideation and creation of operational advancement across large, matrixed organizations.

11:30 a.m. – 11:45 a.m. Break

11:45 a.m. – 12:15 p.m. Training the 21st Century Lawyer: Envisioning a Legal Industry AllianceAlthough traditional academic curricula is intended to help law students identify problems in the surrounding world, the impinging forces of globalization, scientific advancement, speed of information, growing complexity, and geopolitical tumult have underscored a profound disconnect between business needs in the current economy and the preparedness of today’s law school graduates. Training to become a successful legal professional today requires a far more diverse, less theoretical training that can accelerate one’s transition to the workforce. This session examines an emerging collaboration between law schools, law firms, legal departments, NewLaw service providers, and legal technology companies that is creating a new, more reliable, and cost-effective talent pipeline fitting the demands of the 21st century.

12:15 p.m. Closing Remarks