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1 1 Plenary Panel: Who is Driving Change in Payments? CPA PANORAMA 2010 June 8, 2010 Kantara Workshop at CIS A Canadian Perspective Joni Brennan June 2016 Desjardins Executive Briefing Dec.2015

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Plenary Panel: Who is Driving Change in Payments?

CPA PANORAMA 2010

June 8, 2010

Kantara Workshop at CISA Canadian Perspective

Joni BrennanJune 2016

Desjardins Executive Briefing Dec.2015

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DIACC Accelerates and Delivers Identity Innovations…

WhyTo enable business and government to enable

trusted digital relationships with velocity.

Our MissionThe DIACC’s mission is to organize market forces to unlock DIA economic and societal

opportunities for Canadian consumers, businesses, citizens, and government.

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DIACC Membership represents the largest financial organizations, MNOs, federal, provincial, and more

Collaborative Approach:- LoI with Joint Councils of Canada- All provincial CIOs and Service Delivery leads

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DIACC Members

Join. Collaborate. Trust. Canadian Non-Profit ConsortiaGovernment, Finance, Mobile Network Operators, Software, Service Delivery…

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Canadians need trustworthy digital identity…• Innovation Agenda & Global Digital Economy• Digital Services Delivery Modernization• Open Government

Drives local and global calls to action for governments and industry / commercial sector.

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Canadians need trustworthy digital identity…• Innovation Agenda & Global Digital Economy• Digital Services Delivery Modernization• Open Government

Drives local and global calls to action for governments and industry / commercial sector.

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The DIACC develops components of the Pan-Canadian Trust Framework to standardize the long term strategic trust model in Canada and connecting globally.

DIACC Proof of Concepts (PoC) address real-world challenges by connecting leadership in identity management at home and broad to propose concepts and test their viability for commercial, governments, and research application.  PoCs are guided by DIACC’s 10 Canadian and universal principles for a digital identity ecosystem. DIACC PoCs seek to:• learn as quickly as possible;• test concept viability;• identify impacts on individual systems, requirements, and costs;• identify regulatory considerations.

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We Have a Common ProblemConsumers

87% of Canadians are online Cyber crime cost consumers $3Bn in 2013 Heartbleed, CRA, Target, Home Depot, NRC 71% of Canadians think protecting personal information is/will be very

important in future Passwords suck

Businesses & Government Direct costs of rising fraud rates Indirect costs of fraud: monitoring, audit/investigation, data collection,

security, compliance Cost of service delivery, channels Cost of customer support, password resets, etc. Cost of new product development Increased security hits product adoption rates Reputation risk

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Canadian Leaders Call to Action

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Canadian leaders from all sectors must work together to develop a made-for-Canada Trust Framework that accelerates development of trusted identity services solutions for use in Canada and globally.

New models will benefit those who develop them and enshrine the principles of their creators.

Made-in-Canada Solutions Protect

• Canadian Principles• Canadian Business Interests• Canadian Regulatory Model• Canadian Technical Model and Architecture

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Canada is Ready!

Three pillars of readiness• Digital Innovation Agenda / Global Digital Economy• Digital Service Delivery Modernization• Open Government

Canada Leads• #2 Globally in readiness for mobile payments

(MasterCard index)• Privacy / Data Protection Regulation• Personal Information Protection and Electronic

Documents Act (PIPEDA circa 2000)• Stable Economy• Culture of competitive cooperation

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Canadian Guiding Principles

Principals of a digital identity ecosystem for Canada:1. Robust, secure, scalable2. Implement, protect, and enhance Privacy by Design3. Inclusive, open, and meets broad stakeholder needs4. Transparent in governance and operation5. Provide Canadians choice, control, and convenience6. Built on open, standards-based protocols7. Interoperable with international standards8. Cost effective and open to competitive market forces9. Able to be independently assessed, audited, and subject to enforcement 10. Minimize data transfer between authoritative sources and will not create new

identity databases 

Leveraging guiding principles to develop made-for-Canada solutions for world-wide interoperability.

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The Identity Revolution

will be standardized

https://flic.kr/p/e7BW7d

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One Model for Canada

Glo ally governments and industry are building technology and policy interoperability

frameworks. EU, US, UK, AU, NZ…

Canadians need a trust model that respects our culture and provides the rules and tools for the

identity layer of the digital transformation.

A Pan-Canadian Trust Framework.

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Pan-Canadian Vision

Pan-Canadian Vision (2014): Citizens and businesses enjoy simple, convenient and

secure access to services in a manner they choose and manage

Business Value• Enables a whole-of-government approach for seamless e-

service delivery• Improves client experience and user convenience by supporting

a “tell-us-once” approach• Enables jurisdictions to trust and leverage each other’s identity

management and assurance processes• Reduces the risk that the individual is not who they claim to be.• Reduces identity-related administration costs• Strengthens program integrity

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The public and private sector investments in the pan-Canadian Trust Framework will enable Canadian individuals and organizations to transact with confidence

when using digital identification and authentication services.

Standards & Protocols

The technical standards and protocols that must be implemented by the members of a trust community to achieve interoperability.

Business, Legal, Operational PoliciesThe policies that must be followed in order to achieve the level of security, privacy, and other trust assurances that participants in the trust framework desire.

Examples (include): Credential Issuance Authentication requirements Enrolment Reliance Rules Credential management Privacy and security standards Identity proofing

Examples (include): Public Law (IdM-specific law,

privacy law, tort law) Private Law (contracts) Liability for Losses Termination Rights Enforcement Mechanisms Dispute Resolution Measure of Damages

Trust Framework Model Pillars

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Address Common ChallengesConnect with Peers: • identify and develop industry standards addressing common challenges• develop Proof of Concept pilots to solve real world challenges

Don’t ask “what services or solutions do you need” Ask “what problems need to be solved”

- Confirm Age Prior to Alcohol Purchase – card/chip readers only verify +/- age and customer picture

- Fill Critical Prescription Online For Delivery

- Access Medical Lab Results History Online

- Access Government Services with a Smartphone or bank chip technology card

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Thank you!

Q&A

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Reference Material

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2009 2012 2013 2014 2015 2016

Federal Directive on Identity Management

* issued under the Revised Policy on Government Security

FederalGuideline on Defining Authentication Requirements

DIACCformed to enable agile private sector collaboration

FederalStandard on Identity and Credential Assurance

DIACCpartners with “IdentityNORTH” to annually connect Canadian experts

Pan-CanadaPan-Canadian Identity Validation Standard

DIACCRemote Bank Account Opening Proof of Concept

FederalGuideline on Identity Assurance

DIACCPublishes ”Building Canada’s Digital Future”

2012 - DIACC non-profit formed to mobilize private and public sector collaboration on globally interoperable

made-for-Canada verifiable Digital ID solutions

FederalMandate letters prioritize digital service delivery, digital economy, and open government

DIACCDevelops Provincial Residency Proof of Concept & Signs Letter of Intent to collab with Joint Councils for Pan-Canadian Trust Framework

2020

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FPT Deputy Ministers’ Table on

Service Delivery Collaboration

FPT Clerks and Cabinet

Secretaries

Joint Councils

Identity Management Sub

Committee

Public Sector Service Delivery

Council

Public Sector CIO Council

Digital Identification Authentication Council

of Canada (DIACC)

DIACC Board of Directors

(Public / Private Sector membership)

IMSC Working Groups

DIACC Expert Committees

Public Sector Private Sector/Industry Initiatives

Canada’s Digital Interchange

Immigration Refugee Citizenship Canada / Employment Social

Development Canada

IRCC/ESDC

Identity Linkages Project

CDIWorking Groups

How: Pan-Canadian Identity Trust FrameworkDIACC public & private sector collaborative input to the Pan-

Canadian Identity Trust Framework

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Building Canada’s Digital Future

© Content Protected by Digital ID and Authentication Council of Canada Contribution Agreement

Published May 2015

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2016 Federal Pre-Budget Submission

© Content Protected by Digital ID and Authentication Council of Canada Contribution Agreement

Published March 2016

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DIACC: Calls to Action on Critical Initiatives

© Content Protected by Digital ID and Authentication Council of Canada Contribution Agreement

• DIACC Leaders invest to identify and influence ecosystem roles and objectives• DIACC Create a brand for the Pan-Canadian Trust Framework & principles • DIACC Trusted Services Listing and Verification Program• DIACC Fosters adoption of the Pan-Canadian Trust Framework

Pan-Canadian Trust Framework and Trustmark

• Mid-Term: Private/public matching funds similar to approach by Open Data Institute, • Long-Term: Trustmark program, Membership, and public funding opportunities

Diversify Funding Model

Publish Proof of Concept – Establishing Provincial ResidencyEstablish liaisons with like minded organizations for collaboration (Global)

Industry Engagement and Innovation

Toronto: Member Meeting June 14Toronto: Identity North June 15+16,

Events & Leadership Networking

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Connect with DIACC Experts

Chair: Dave Nikolejsin: [email protected] Brennan: [email protected] of Administration: [email protected]

Website: www.DIACC.caTwitter: @mydiacc