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vIETNAM

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  • Introduction to our services in Vietnam

    A FEW INTERESTING FACTS ABOUT VIETNAM

    Vietnam has 90 million inhabitants living in around 20 millionhomes.Put intoperspective, it is the65th largestcountry in theworldbysurfacearea,andthe13thlargestbypopulation,makingitaveryhighpotential location.Vietnamenjoysthe42ndlargesteconomybyGDPwithoneofthefastestGDPgrowthratesworldwide.Mostofthebiggestmultinationalbrandownersarealreadyimplementedheretocompeteagainststronglocalmanufacturers,andbothofthemworkwithcompetitivelocalretailersandsomeofthemostdevelopedretailoperatorsontheplanet.

    Tosurviveandgrowwithin the fastestgrowingFMCGmarketsglobally,itscriticalforbusinessestoaccesstotherightinformation.Thatswhyouraspirationistoknowmorethananyoneaboutwhen,where,whatandwhypeoplebuyanduseconsumerproducts.Throughouraccuratemarketmonitoring,advancedanalyticsandtailoredmarketresearchsolutionswehavethedepthandbreadthofexpertiseandknowledgetodeliverunrivalledsharpnessandclarityofinsighttoboththebigpictureandthefinedetail.ItscalledHighDefinitionInspiration.

    SOME BACKGROUND ABOUT US

    RESEARCH SOLUTIONS, ADVANCED ANALYTICS AND TAILORED SERVICES THAT DELIVER CLARITY OF INSIGHT TO BOTH THE BIG PICTURE AND FINE DETAIL AND INSPIRE MORE SUCCESS

  • Introduction to our services in Vietnam

    A FEW INTERESTING FACTS ABOUT VIETNAM

    Vietnam has 90 million inhabitants living in around 20 millionhomes.Put intoperspective, it is the65th largestcountry in theworldbysurfacearea,andthe13thlargestbypopulation,makingitaveryhighpotential location.Vietnamenjoysthe42ndlargesteconomybyGDPwithoneofthefastestGDPgrowthratesworldwide.Mostofthebiggestmultinationalbrandownersarealreadyimplementedheretocompeteagainststronglocalmanufacturers,andbothofthemworkwithcompetitivelocalretailersandsomeofthemostdevelopedretailoperatorsontheplanet.

    Tosurviveandgrowwithin the fastestgrowingFMCGmarketsglobally,itscriticalforbusinessestoaccesstotherightinformation.Thatswhyouraspirationistoknowmorethananyoneaboutwhen,where,whatandwhypeoplebuyanduseconsumerproducts.Throughouraccuratemarketmonitoring,advancedanalyticsandtailoredmarketresearchsolutionswehavethedepthandbreadthofexpertiseandknowledgetodeliverunrivalledsharpnessandclarityofinsighttoboththebigpictureandthefinedetail.ItscalledHighDefinitionInspiration.

    SOME BACKGROUND ABOUT US

    RESEARCH SOLUTIONS, ADVANCED ANALYTICS AND TAILORED SERVICES THAT DELIVER CLARITY OF INSIGHT TO BOTH THE BIG PICTURE AND FINE DETAIL AND INSPIRE MORE SUCCESS

  • Introduction to our services in Vietnam

    A FEW INTERESTING FACTS ABOUT VIETNAM

    Vietnam has 90 million inhabitants living in around 20 millionhomes.Put intoperspective, it is the65th largestcountry in theworldbysurfacearea,andthe13thlargestbypopulation,makingitaveryhighpotential location.Vietnamenjoysthe42ndlargesteconomybyGDPwithoneofthefastestGDPgrowthratesworldwide.Mostofthebiggestmultinationalbrandownersarealreadyimplementedheretocompeteagainststronglocalmanufacturers,andbothofthemworkwithcompetitivelocalretailersandsomeofthemostdevelopedretailoperatorsontheplanet.

    Tosurviveandgrowwithin the fastestgrowingFMCGmarketsglobally,itscriticalforbusinessestoaccesstotherightinformation.Thatswhyouraspirationistoknowmorethananyoneaboutwhen,where,whatandwhypeoplebuyanduseconsumerproducts.Throughouraccuratemarketmonitoring,advancedanalyticsandtailoredmarketresearchsolutionswehavethedepthandbreadthofexpertiseandknowledgetodeliverunrivalledsharpnessandclarityofinsighttoboththebigpictureandthefinedetail.ItscalledHighDefinitionInspiration.

    SOME BACKGROUND ABOUT US

    RESEARCH SOLUTIONS, ADVANCED ANALYTICS AND TAILORED SERVICES THAT DELIVER CLARITY OF INSIGHT TO BOTH THE BIG PICTURE AND FINE DETAIL AND INSPIRE MORE SUCCESS

  • Introduction to our services in Vietnam

    A FEW INTERESTING FACTS ABOUT VIETNAM

    Vietnam has 90 million inhabitants living in around 20 millionhomes.Put intoperspective, it is the65th largestcountry in theworldbysurfacearea,andthe13thlargestbypopulation,makingitaveryhighpotential location.Vietnamenjoysthe42ndlargesteconomybyGDPwithoneofthefastestGDPgrowthratesworldwide.Mostofthebiggestmultinationalbrandownersarealreadyimplementedheretocompeteagainststronglocalmanufacturers,andbothofthemworkwithcompetitivelocalretailersandsomeofthemostdevelopedretailoperatorsontheplanet.

    Tosurviveandgrowwithin the fastestgrowingFMCGmarketsglobally,itscriticalforbusinessestoaccesstotherightinformation.Thatswhyouraspirationistoknowmorethananyoneaboutwhen,where,whatandwhypeoplebuyanduseconsumerproducts.Throughouraccuratemarketmonitoring,advancedanalyticsandtailoredmarketresearchsolutionswehavethedepthandbreadthofexpertiseandknowledgetodeliverunrivalledsharpnessandclarityofinsighttoboththebigpictureandthefinedetail.ItscalledHighDefinitionInspiration.

    SOME BACKGROUND ABOUT US

    RESEARCH SOLUTIONS, ADVANCED ANALYTICS AND TAILORED SERVICES THAT DELIVER CLARITY OF INSIGHT TO BOTH THE BIG PICTURE AND FINE DETAIL AND INSPIRE MORE SUCCESS

  • Contactus:

    FabriceCarrascoManaging Director Vietnam, Indonesia

    [email protected]

    DavidAnjoubaultCommercialDirectorVietnam

    [email protected]

    NguyenHuyHoangAccountDirectorVietnam

    [email protected]

    Kantar Worldpanel58 Vo Van Tan St., Ward 6

    District 3, Ho Chi Minh CityT : +84-8 3 930 6631F : +84-8 3 930 6632

    [email protected]

    ABOUT KANTAR WORLDPANELKantar Worldpanel is the world leader inconsumerknowledgeandinsightsbasedoncontinuous consumer panels. Its HighDefinition Inspiration approach combinesmarketmonitoring, advancedanalytics andtailoredmarketresearchsolutionstodeliverboth thebigpictureand the finedetail thatinspire successful actions by its clients.Kantar Worldpanels expertise about whatpeoplebuyoruseandwhyhasbecomethemarketcurrencyforbrandowners,retailers,marketanalystsandgovernmentorganisationsglobally.With over 40 years experience, a team of3,000,andservicescoveringmore than50countriesdirectlyorthroughpartners,KantarWorldpaneldeliversHighDefinition InspirationinfieldsasdiverseasFMCG,impulseproducts,fashion,baby,telecommunicationsandentertainment,amongmanyothers.For further information, please visit us atwww.kantarworldpanel.com

    YOU CANNOT DEPEND ON YOUR EYES WHEN YOUR IMAGINATION IS OUT OF FOCUS. OUR FOCUS IS CONSUMERS AND SHOPPERS: IN FACT WE KNOWMORE ABOUT WHAT THEY BUY AND USE AND THE ATTITUDES BEHIND THEIR BEHAVIOUR THAN ANYONE ELSE

    Throughourpermanent,syndicatedandrepresentativeconsumerpanels,wehavebeenregularlyandcontinuouslycollecting informationonwhatconsumersbuyandusesince2002inVietnam.Ourextensiveportfolio coversmore than130categoriesand2,500brandson theFastMoving Consumer Goods sector (including food, dairy, beverages, personal care andhouseholdproducts).Formanyof theseproductswemeasureboth thepurchasingbehaviourand thesubsequentusagepatternsacrossdemographiccriteriaandretailchannels.Eachofourpanelshasaregularsetofmetricsthatareusedtomonitortheperformanceofyourmarketsandyourbrands.Theseinclude:

    Salesandshares(involumeandvalue)PricePenetration(proportionofpeoplebuying)Weightofpurchase(howmucheachbuys)Loyalty(forbuyersofaproduct,whatproportionoftheirsalesdoestheproductitselfaccountfor?)Repeatrate(whatproportionofbuyersbuymorethanonce?)Frequencyofpurchase(howoftenbought)

    Wealsohaveasuiteoftried,testedandtrustedanalysesthatconsideraspecificelementofourinformationandinsightsindepth:

    BrandswitchingDemographicanalysisTrialandrepeatanalysisRepertoireanalysisHeavy/Medium/LightbuyersNew/Lost/Repeatbuyers

    Forthelastdecadewehavebeenextendingandrefiningourservicestomeettheeverchangingneedsofourclients.

    !!!!!!

    !!!!!

    !!

    OUR RANGE OF SERVICES

    Wecollectdata,butourclientsputmoreemphasisontheinsightsthatcomefromouraddedvalueservicesandtheexperienceandexpertiseofourpeople.Ourrealskillliesinthefocus,precisionandclaritywebringtotheanalysisandinterpretationofourvastbankofinformation.Itmeanswecanseethingsintruehighdefinitionseeingthepatternsandmakingtheconnectionsthatcansoeasilybemissed.Ourinsightscanhelpyoustrategicallyandtacticallyinfourmainways:

    BrandstrategyExploityourbrandsassets.Shapeastrategicplanforitsgrowth.MarketingtacticsUnderstandhowconsumersrespondtomarketingstimuli.Optimiseyourtactics.RetailandshopperdynamicsDiscovershopperbehaviourandretailerperformance. Identifyopportunities tooptimizeboth.FutureterritoriesExplorehotissues,emergingtrends.Setnewtargetsandopportunities.

    HOW WE GIVE CLIENTS MORE

    Weenjoyverystrong relationshipswithclose to500clients inbrandandprivate labelmanufacturing,freshfoodsupply,retailingandassociatedindustries.Forallofthemouraimistobetheirtrustedpartner;workingwiththemtounderstandthebusinessissuesandopportunitiestheyface;toanswertheseusingthefullrangeofservices,knowledgeandexpertisewehave;andtodeliverHighDefinitionInspiration,throughclarityofinsights,thatleadstopositiveactionforamoresuccessful.

    OUR CLIENTS

    Becauseof theextent andscaleof ourbusinesswebelieveweareuniquelyplaced toprovideourclientswiththebestservice.Ourdataqualityisunparalleledwehavecontinually invested inour informationsource,ourpanel.Whether this is insamplesizes,datacollectionmethodologiesorourpanelmemberrelationships,wehavetakenadeliberatedecision to improveourdataquality rather thancutourcosts.Ouraim is toprovideourclientswiththebestpossiblevalue.Wearespecialistsinconsumerpanels,whichmeanswearebothveryexperiencedandrealexpertsinourfield.Infact,webelievewearenotonlyworldclass,butworld leadingaswell.Andfinallyourservicesarethewidest intheindustry. No matter what the business subject, we are confident we have the tools toaddresstheissueathand,andtheexperienceandexpertiseinhowbesttousethem.

    WHAT MAKES US SPECIAL?

    !

    !

    !

    !

    Photoscredits:FabriceCarrasco

    JulienSmith

    Service De!nition CategoriesCoverage/Sample Date

    Continuously and regularly tracks the drinking habits of the urban individuals

    Drink Usage Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 3,000 individuals aged 3+

    200520+ beverage categories

    Continuously and regularly tracks the purchase behaviours of the urban mothers

    Baby Panel 2 key urban cities (HCMC, Hanoi) / 1,200 mothers with babies from 0-36 months

    200710+ baby categories

    Continuously and regularly tracks the purchase behaviours of the rural households

    Rural Household Panel

    3 regions (North, Central, South) / 1,200 households

    2008130+ FMCG categories (includes food, beverage, personal and household care)

    Provides holistic knowledge of Key Account Retailer performance on the full purchase decision process: media exposure, attitudes, images and real purchases

    Smart Shopper

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,000 households

    2009130+ FMCG categories (includes food, beverage, personal and household care)

    Continuously and regularly tracks the purchase behaviours of the urban households

    Urban Household Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,150 households

    2002130+ FMCG categories (includes food, beverage, personal and household care)

    Provides key consumer metrics at individual level and when the product is used

    Purchase+ On demand 2009On demand

    Provide answer to complex business questions on purchase behaviours (incl. Decision Tree, Shopper Mission, Price Targeter, etc.)

    Expert Services

    On demand 2010On demand

    Provides an understanding on the why behind changes in behaviour by adding a qualitative element to the quantitative part

    LinkQ On demand 2011On demand

  • Contactus:

    FabriceCarrascoManaging Director Vietnam, Indonesia

    [email protected]

    DavidAnjoubaultCommercialDirectorVietnam

    [email protected]

    NguyenHuyHoangAccountDirectorVietnam

    [email protected]

    Kantar Worldpanel58 Vo Van Tan St., Ward 6

    District 3, Ho Chi Minh CityT : +84-8 3 930 6631F : +84-8 3 930 6632

    [email protected]

    ABOUT KANTAR WORLDPANELKantar Worldpanel is the world leader inconsumerknowledgeandinsightsbasedoncontinuous consumer panels. Its HighDefinition Inspiration approach combinesmarketmonitoring, advancedanalytics andtailoredmarketresearchsolutionstodeliverboth thebigpictureand the finedetail thatinspire successful actions by its clients.Kantar Worldpanels expertise about whatpeoplebuyoruseandwhyhasbecomethemarketcurrencyforbrandowners,retailers,marketanalystsandgovernmentorganisationsglobally.With over 40 years experience, a team of3,000,andservicescoveringmore than50countriesdirectlyorthroughpartners,KantarWorldpaneldeliversHighDefinition InspirationinfieldsasdiverseasFMCG,impulseproducts,fashion,baby,telecommunicationsandentertainment,amongmanyothers.For further information, please visit us atwww.kantarworldpanel.com

    YOU CANNOT DEPEND ON YOUR EYES WHEN YOUR IMAGINATION IS OUT OF FOCUS. OUR FOCUS IS CONSUMERS AND SHOPPERS: IN FACT WE KNOWMORE ABOUT WHAT THEY BUY AND USE AND THE ATTITUDES BEHIND THEIR BEHAVIOUR THAN ANYONE ELSE

    Throughourpermanent,syndicatedandrepresentativeconsumerpanels,wehavebeenregularlyandcontinuouslycollecting informationonwhatconsumersbuyandusesince2002inVietnam.Ourextensiveportfolio coversmore than130categoriesand2,500brandson theFastMoving Consumer Goods sector (including food, dairy, beverages, personal care andhouseholdproducts).Formanyof theseproductswemeasureboth thepurchasingbehaviourand thesubsequentusagepatternsacrossdemographiccriteriaandretailchannels.Eachofourpanelshasaregularsetofmetricsthatareusedtomonitortheperformanceofyourmarketsandyourbrands.Theseinclude:

    Salesandshares(involumeandvalue)PricePenetration(proportionofpeoplebuying)Weightofpurchase(howmucheachbuys)Loyalty(forbuyersofaproduct,whatproportionoftheirsalesdoestheproductitselfaccountfor?)Repeatrate(whatproportionofbuyersbuymorethanonce?)Frequencyofpurchase(howoftenbought)

    Wealsohaveasuiteoftried,testedandtrustedanalysesthatconsideraspecificelementofourinformationandinsightsindepth:

    BrandswitchingDemographicanalysisTrialandrepeatanalysisRepertoireanalysisHeavy/Medium/LightbuyersNew/Lost/Repeatbuyers

    Forthelastdecadewehavebeenextendingandrefiningourservicestomeettheeverchangingneedsofourclients.

    !!!!!!

    !!!!!

    !!

    OUR RANGE OF SERVICES

    Wecollectdata,butourclientsputmoreemphasisontheinsightsthatcomefromouraddedvalueservicesandtheexperienceandexpertiseofourpeople.Ourrealskillliesinthefocus,precisionandclaritywebringtotheanalysisandinterpretationofourvastbankofinformation.Itmeanswecanseethingsintruehighdefinitionseeingthepatternsandmakingtheconnectionsthatcansoeasilybemissed.Ourinsightscanhelpyoustrategicallyandtacticallyinfourmainways:

    BrandstrategyExploityourbrandsassets.Shapeastrategicplanforitsgrowth.MarketingtacticsUnderstandhowconsumersrespondtomarketingstimuli.Optimiseyourtactics.RetailandshopperdynamicsDiscovershopperbehaviourandretailerperformance. Identifyopportunities tooptimizeboth.FutureterritoriesExplorehotissues,emergingtrends.Setnewtargetsandopportunities.

    HOW WE GIVE CLIENTS MORE

    Weenjoyverystrong relationshipswithclose to500clients inbrandandprivate labelmanufacturing,freshfoodsupply,retailingandassociatedindustries.Forallofthemouraimistobetheirtrustedpartner;workingwiththemtounderstandthebusinessissuesandopportunitiestheyface;toanswertheseusingthefullrangeofservices,knowledgeandexpertisewehave;andtodeliverHighDefinitionInspiration,throughclarityofinsights,thatleadstopositiveactionforamoresuccessful.

    OUR CLIENTS

    Becauseof theextent andscaleof ourbusinesswebelieveweareuniquelyplaced toprovideourclientswiththebestservice.Ourdataqualityisunparalleledwehavecontinually invested inour informationsource,ourpanel.Whether this is insamplesizes,datacollectionmethodologiesorourpanelmemberrelationships,wehavetakenadeliberatedecision to improveourdataquality rather thancutourcosts.Ouraim is toprovideourclientswiththebestpossiblevalue.Wearespecialistsinconsumerpanels,whichmeanswearebothveryexperiencedandrealexpertsinourfield.Infact,webelievewearenotonlyworldclass,butworld leadingaswell.Andfinallyourservicesarethewidest intheindustry. No matter what the business subject, we are confident we have the tools toaddresstheissueathand,andtheexperienceandexpertiseinhowbesttousethem.

    WHAT MAKES US SPECIAL?

    !

    !

    !

    !

    Photoscredits:FabriceCarrasco

    JulienSmith

    Service De!nition CategoriesCoverage/Sample Date

    Continuously and regularly tracks the drinking habits of the urban individuals

    Drink Usage Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 3,000 individuals aged 3+

    200520+ beverage categories

    Continuously and regularly tracks the purchase behaviours of the urban mothers

    Baby Panel 2 key urban cities (HCMC, Hanoi) / 1,200 mothers with babies from 0-36 months

    200710+ baby categories

    Continuously and regularly tracks the purchase behaviours of the rural households

    Rural Household Panel

    3 regions (North, Central, South) / 1,200 households

    2008130+ FMCG categories (includes food, beverage, personal and household care)

    Provides holistic knowledge of Key Account Retailer performance on the full purchase decision process: media exposure, attitudes, images and real purchases

    Smart Shopper

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,000 households

    2009130+ FMCG categories (includes food, beverage, personal and household care)

    Continuously and regularly tracks the purchase behaviours of the urban households

    Urban Household Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,150 households

    2002130+ FMCG categories (includes food, beverage, personal and household care)

    Provides key consumer metrics at individual level and when the product is used

    Purchase+ On demand 2009On demand

    Provide answer to complex business questions on purchase behaviours (incl. Decision Tree, Shopper Mission, Price Targeter, etc.)

    Expert Services

    On demand 2010On demand

    Provides an understanding on the why behind changes in behaviour by adding a qualitative element to the quantitative part

    LinkQ On demand 2011On demand

  • Contactus:

    FabriceCarrascoManaging Director Vietnam, Indonesia

    [email protected]

    DavidAnjoubaultCommercialDirectorVietnam

    [email protected]

    NguyenHuyHoangAccountDirectorVietnam

    [email protected]

    Kantar Worldpanel58 Vo Van Tan St., Ward 6

    District 3, Ho Chi Minh CityT : +84-8 3 930 6631F : +84-8 3 930 6632

    [email protected]

    ABOUT KANTAR WORLDPANELKantar Worldpanel is the world leader inconsumerknowledgeandinsightsbasedoncontinuous consumer panels. Its HighDefinition Inspiration approach combinesmarketmonitoring, advancedanalytics andtailoredmarketresearchsolutionstodeliverboth thebigpictureand the finedetail thatinspire successful actions by its clients.Kantar Worldpanels expertise about whatpeoplebuyoruseandwhyhasbecomethemarketcurrencyforbrandowners,retailers,marketanalystsandgovernmentorganisationsglobally.With over 40 years experience, a team of3,000,andservicescoveringmore than50countriesdirectlyorthroughpartners,KantarWorldpaneldeliversHighDefinition InspirationinfieldsasdiverseasFMCG,impulseproducts,fashion,baby,telecommunicationsandentertainment,amongmanyothers.For further information, please visit us atwww.kantarworldpanel.com

    YOU CANNOT DEPEND ON YOUR EYES WHEN YOUR IMAGINATION IS OUT OF FOCUS. OUR FOCUS IS CONSUMERS AND SHOPPERS: IN FACT WE KNOWMORE ABOUT WHAT THEY BUY AND USE AND THE ATTITUDES BEHIND THEIR BEHAVIOUR THAN ANYONE ELSE

    Throughourpermanent,syndicatedandrepresentativeconsumerpanels,wehavebeenregularlyandcontinuouslycollecting informationonwhatconsumersbuyandusesince2002inVietnam.Ourextensiveportfolio coversmore than130categoriesand2,500brandson theFastMoving Consumer Goods sector (including food, dairy, beverages, personal care andhouseholdproducts).Formanyof theseproductswemeasureboth thepurchasingbehaviourand thesubsequentusagepatternsacrossdemographiccriteriaandretailchannels.Eachofourpanelshasaregularsetofmetricsthatareusedtomonitortheperformanceofyourmarketsandyourbrands.Theseinclude:

    Salesandshares(involumeandvalue)PricePenetration(proportionofpeoplebuying)Weightofpurchase(howmucheachbuys)Loyalty(forbuyersofaproduct,whatproportionoftheirsalesdoestheproductitselfaccountfor?)Repeatrate(whatproportionofbuyersbuymorethanonce?)Frequencyofpurchase(howoftenbought)

    Wealsohaveasuiteoftried,testedandtrustedanalysesthatconsideraspecificelementofourinformationandinsightsindepth:

    BrandswitchingDemographicanalysisTrialandrepeatanalysisRepertoireanalysisHeavy/Medium/LightbuyersNew/Lost/Repeatbuyers

    Forthelastdecadewehavebeenextendingandrefiningourservicestomeettheeverchangingneedsofourclients.

    !!!!!!

    !!!!!

    !!

    OUR RANGE OF SERVICES

    Wecollectdata,butourclientsputmoreemphasisontheinsightsthatcomefromouraddedvalueservicesandtheexperienceandexpertiseofourpeople.Ourrealskillliesinthefocus,precisionandclaritywebringtotheanalysisandinterpretationofourvastbankofinformation.Itmeanswecanseethingsintruehighdefinitionseeingthepatternsandmakingtheconnectionsthatcansoeasilybemissed.Ourinsightscanhelpyoustrategicallyandtacticallyinfourmainways:

    BrandstrategyExploityourbrandsassets.Shapeastrategicplanforitsgrowth.MarketingtacticsUnderstandhowconsumersrespondtomarketingstimuli.Optimiseyourtactics.RetailandshopperdynamicsDiscovershopperbehaviourandretailerperformance. Identifyopportunities tooptimizeboth.FutureterritoriesExplorehotissues,emergingtrends.Setnewtargetsandopportunities.

    HOW WE GIVE CLIENTS MORE

    Weenjoyverystrong relationshipswithclose to500clients inbrandandprivate labelmanufacturing,freshfoodsupply,retailingandassociatedindustries.Forallofthemouraimistobetheirtrustedpartner;workingwiththemtounderstandthebusinessissuesandopportunitiestheyface;toanswertheseusingthefullrangeofservices,knowledgeandexpertisewehave;andtodeliverHighDefinitionInspiration,throughclarityofinsights,thatleadstopositiveactionforamoresuccessful.

    OUR CLIENTS

    Becauseof theextent andscaleof ourbusinesswebelieveweareuniquelyplaced toprovideourclientswiththebestservice.Ourdataqualityisunparalleledwehavecontinually invested inour informationsource,ourpanel.Whether this is insamplesizes,datacollectionmethodologiesorourpanelmemberrelationships,wehavetakenadeliberatedecision to improveourdataquality rather thancutourcosts.Ouraim is toprovideourclientswiththebestpossiblevalue.Wearespecialistsinconsumerpanels,whichmeanswearebothveryexperiencedandrealexpertsinourfield.Infact,webelievewearenotonlyworldclass,butworld leadingaswell.Andfinallyourservicesarethewidest intheindustry. No matter what the business subject, we are confident we have the tools toaddresstheissueathand,andtheexperienceandexpertiseinhowbesttousethem.

    WHAT MAKES US SPECIAL?

    !

    !

    !

    !

    Photoscredits:FabriceCarrasco

    JulienSmith

    Service De!nition CategoriesCoverage/Sample Date

    Continuously and regularly tracks the drinking habits of the urban individuals

    Drink Usage Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 3,000 individuals aged 3+

    200520+ beverage categories

    Continuously and regularly tracks the purchase behaviours of the urban mothers

    Baby Panel 2 key urban cities (HCMC, Hanoi) / 1,200 mothers with babies from 0-36 months

    200710+ baby categories

    Continuously and regularly tracks the purchase behaviours of the rural households

    Rural Household Panel

    3 regions (North, Central, South) / 1,200 households

    2008130+ FMCG categories (includes food, beverage, personal and household care)

    Provides holistic knowledge of Key Account Retailer performance on the full purchase decision process: media exposure, attitudes, images and real purchases

    Smart Shopper

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,000 households

    2009130+ FMCG categories (includes food, beverage, personal and household care)

    Continuously and regularly tracks the purchase behaviours of the urban households

    Urban Household Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,150 households

    2002130+ FMCG categories (includes food, beverage, personal and household care)

    Provides key consumer metrics at individual level and when the product is used

    Purchase+ On demand 2009On demand

    Provide answer to complex business questions on purchase behaviours (incl. Decision Tree, Shopper Mission, Price Targeter, etc.)

    Expert Services

    On demand 2010On demand

    Provides an understanding on the why behind changes in behaviour by adding a qualitative element to the quantitative part

    LinkQ On demand 2011On demand

  • Contactus:

    FabriceCarrascoManaging Director Vietnam, Indonesia

    [email protected]

    DavidAnjoubaultCommercialDirectorVietnam

    [email protected]

    NguyenHuyHoangAccountDirectorVietnam

    [email protected]

    Kantar Worldpanel58 Vo Van Tan St., Ward 6

    District 3, Ho Chi Minh CityT : +84-8 3 930 6631F : +84-8 3 930 6632

    [email protected]

    ABOUT KANTAR WORLDPANELKantar Worldpanel is the world leader inconsumerknowledgeandinsightsbasedoncontinuous consumer panels. Its HighDefinition Inspiration approach combinesmarketmonitoring, advancedanalytics andtailoredmarketresearchsolutionstodeliverboth thebigpictureand the finedetail thatinspire successful actions by its clients.Kantar Worldpanels expertise about whatpeoplebuyoruseandwhyhasbecomethemarketcurrencyforbrandowners,retailers,marketanalystsandgovernmentorganisationsglobally.With over 40 years experience, a team of3,000,andservicescoveringmore than50countriesdirectlyorthroughpartners,KantarWorldpaneldeliversHighDefinition InspirationinfieldsasdiverseasFMCG,impulseproducts,fashion,baby,telecommunicationsandentertainment,amongmanyothers.For further information, please visit us atwww.kantarworldpanel.com

    YOU CANNOT DEPEND ON YOUR EYES WHEN YOUR IMAGINATION IS OUT OF FOCUS. OUR FOCUS IS CONSUMERS AND SHOPPERS: IN FACT WE KNOWMORE ABOUT WHAT THEY BUY AND USE AND THE ATTITUDES BEHIND THEIR BEHAVIOUR THAN ANYONE ELSE

    Throughourpermanent,syndicatedandrepresentativeconsumerpanels,wehavebeenregularlyandcontinuouslycollecting informationonwhatconsumersbuyandusesince2002inVietnam.Ourextensiveportfolio coversmore than130categoriesand2,500brandson theFastMoving Consumer Goods sector (including food, dairy, beverages, personal care andhouseholdproducts).Formanyof theseproductswemeasureboth thepurchasingbehaviourand thesubsequentusagepatternsacrossdemographiccriteriaandretailchannels.Eachofourpanelshasaregularsetofmetricsthatareusedtomonitortheperformanceofyourmarketsandyourbrands.Theseinclude:

    Salesandshares(involumeandvalue)PricePenetration(proportionofpeoplebuying)Weightofpurchase(howmucheachbuys)Loyalty(forbuyersofaproduct,whatproportionoftheirsalesdoestheproductitselfaccountfor?)Repeatrate(whatproportionofbuyersbuymorethanonce?)Frequencyofpurchase(howoftenbought)

    Wealsohaveasuiteoftried,testedandtrustedanalysesthatconsideraspecificelementofourinformationandinsightsindepth:

    BrandswitchingDemographicanalysisTrialandrepeatanalysisRepertoireanalysisHeavy/Medium/LightbuyersNew/Lost/Repeatbuyers

    Forthelastdecadewehavebeenextendingandrefiningourservicestomeettheeverchangingneedsofourclients.

    !!!!!!

    !!!!!

    !!

    OUR RANGE OF SERVICES

    Wecollectdata,butourclientsputmoreemphasisontheinsightsthatcomefromouraddedvalueservicesandtheexperienceandexpertiseofourpeople.Ourrealskillliesinthefocus,precisionandclaritywebringtotheanalysisandinterpretationofourvastbankofinformation.Itmeanswecanseethingsintruehighdefinitionseeingthepatternsandmakingtheconnectionsthatcansoeasilybemissed.Ourinsightscanhelpyoustrategicallyandtacticallyinfourmainways:

    BrandstrategyExploityourbrandsassets.Shapeastrategicplanforitsgrowth.MarketingtacticsUnderstandhowconsumersrespondtomarketingstimuli.Optimiseyourtactics.RetailandshopperdynamicsDiscovershopperbehaviourandretailerperformance. Identifyopportunities tooptimizeboth.FutureterritoriesExplorehotissues,emergingtrends.Setnewtargetsandopportunities.

    HOW WE GIVE CLIENTS MORE

    Weenjoyverystrong relationshipswithclose to500clients inbrandandprivate labelmanufacturing,freshfoodsupply,retailingandassociatedindustries.Forallofthemouraimistobetheirtrustedpartner;workingwiththemtounderstandthebusinessissuesandopportunitiestheyface;toanswertheseusingthefullrangeofservices,knowledgeandexpertisewehave;andtodeliverHighDefinitionInspiration,throughclarityofinsights,thatleadstopositiveactionforamoresuccessful.

    OUR CLIENTS

    Becauseof theextent andscaleof ourbusinesswebelieveweareuniquelyplaced toprovideourclientswiththebestservice.Ourdataqualityisunparalleledwehavecontinually invested inour informationsource,ourpanel.Whether this is insamplesizes,datacollectionmethodologiesorourpanelmemberrelationships,wehavetakenadeliberatedecision to improveourdataquality rather thancutourcosts.Ouraim is toprovideourclientswiththebestpossiblevalue.Wearespecialistsinconsumerpanels,whichmeanswearebothveryexperiencedandrealexpertsinourfield.Infact,webelievewearenotonlyworldclass,butworld leadingaswell.Andfinallyourservicesarethewidest intheindustry. No matter what the business subject, we are confident we have the tools toaddresstheissueathand,andtheexperienceandexpertiseinhowbesttousethem.

    WHAT MAKES US SPECIAL?

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    Photoscredits:FabriceCarrasco

    JulienSmith

    Service De!nition CategoriesCoverage/Sample Date

    Continuously and regularly tracks the drinking habits of the urban individuals

    Drink Usage Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 3,000 individuals aged 3+

    200520+ beverage categories

    Continuously and regularly tracks the purchase behaviours of the urban mothers

    Baby Panel 2 key urban cities (HCMC, Hanoi) / 1,200 mothers with babies from 0-36 months

    200710+ baby categories

    Continuously and regularly tracks the purchase behaviours of the rural households

    Rural Household Panel

    3 regions (North, Central, South) / 1,200 households

    2008130+ FMCG categories (includes food, beverage, personal and household care)

    Provides holistic knowledge of Key Account Retailer performance on the full purchase decision process: media exposure, attitudes, images and real purchases

    Smart Shopper

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,000 households

    2009130+ FMCG categories (includes food, beverage, personal and household care)

    Continuously and regularly tracks the purchase behaviours of the urban households

    Urban Household Panel

    4 key urban cities (HCMC, Hanoi, Danang, Cantho) / 2,150 households

    2002130+ FMCG categories (includes food, beverage, personal and household care)

    Provides key consumer metrics at individual level and when the product is used

    Purchase+ On demand 2009On demand

    Provide answer to complex business questions on purchase behaviours (incl. Decision Tree, Shopper Mission, Price Targeter, etc.)

    Expert Services

    On demand 2010On demand

    Provides an understanding on the why behind changes in behaviour by adding a qualitative element to the quantitative part

    LinkQ On demand 2011On demand