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Region 1__Serving Colorado, Wyoming and Western Nebraska

WHERE LEADERS ARE MADE Volume 40, Issue 12

June 2013

D ISTRICT 26 D IALOGUE

I N S I D E T H I S I S S U E :

Calendar of Events 2

News & Notes 2

With over 20 years in Toastmasters I remember …

3

‘Always Travel Beyond …’ 4

LGET Thank You 4

Extra Toastmaster Benefits! : 5

The Art of Giving Feedback 6

Expand Your Horizon 7

Share Your Story 8

Spring Conference 8 - 10

Musings from the Editor 10

SPRING CONFERENCE WRAPUP Linda Rhea, DTM Lt. Governor Marketing

S pring Conference 2103 provided District 26

members the KEYS to Travel Beyond!

Members were seen visiting, bidding at the Silent

Auction, purchasing supplies at the well-stocked

Bookstore, attending sessions, eating, laughing

and having fun!

The first KEY came from 2003 World Champion of

Public Speaking Jim KEY in his KEYnote titled

“Speaking and Leadership Lessons to Laugh

About!” As the title implied the crowd laughed a lot

and learned the lesson of the napkin and service.

The second KEY came during the Opening

Celebration with Jim KEY’s KEYnote “Hitting the

Mark: The Quest for Excellence.”

Our Table Topics Contestants answered “You get

to take only 3 items on your next trip out of the

country. What 3 and why?” and the top 3 were

chosen! Congratulations to 1st Place Winner

Xiao Liang, 2nd place Darryle Brown, 3rd place

Chuck Ruggeri.

Jim KEY presented an Educational Session:

“Maximum Impact: The Art of Using Your Story.”

The session was followed by the Communication

and Leadership Luncheon where Robert Gelinas,

Colorado Community Church, was announced as

the recipient.

Educational sessions were held after lunch: Hilary

Blair – You, Your Speech and Your Voice; David

Dye – 7 Things Your Team Needs to Hear You Say;

Bob Kittredge - Change Your Story, Change Your

Life; PenDell Pittman – The 3 Pillars of a

Compelling Speaking Voice; and Rich Hopkins –

Champion Speakers Come from Champion

Evaluations.

The Banner Parade began the Business Meeting,

which included reports of officers and a lively

realignment discussion. Offers were elected for

the 2103 – 2014 year as follows:

District Governor Tom Hobbs

Lt. Gov. Ed. & Tng. Linda Rhea

Lt. Gov. Marketing Deborah Frauenfelder

Denver Div. Governor Joan Janis

Eastern Div. Governor Rhied Schloss

Foothills Div. Governor Yvonne Bryant

Metro Div. Governor Marcy Brack

Northern Div. Gov. Kathy Schneebeck-

Dulnoan

Southern Divi. Governor Keith Horowitz

(See Wrapup on page 3)

Find a club

The District 26 Dialogue is

published monthly to keep

the members informed about

events in the district and to

present educational and

motivational material to help

in the maintenance of clubs

and the service to our

members. Unsolicited articles

are encouraged. Submissions

should be newsworthy,

informative, thought-

provoking and of district-wide

appeal. Include web links if

available. For more details go

to http://

d26Toastmasters.org/WP/

news-events/district-26-

dialogue/.

Pass it on! Let the rest of your club know the June Dialogue

is available.

International Speech Contest 2013

Page 2 Volume 40, Issue 12

SCH E D U LE O F E VE NT S

Jun 1 — Toastmaster of

the Year Nominations

Due

Jun 8 — Toastmasters

Leadership Institute -

Cheyenne, WY

Jun 11 — District

Executive Committee

Conference Call

Jun 30 — Beat the Clock

Membership Contest

Ends

Jun 30 — Club officer

lists due to TI

Jun 30 — Division

Toastmaster of the Year

Nominations due to

District Governor

See the district calendar

for more details

We wouldn’t be here if it hadn’t been for

past leaders of our district. Serving the

members was taught to me ever since I

stepped up as a Club President. Bob Baxter,

Alan Swartz, Julia Davis, Norm Frickey and

Bea Garcia Macliz have given me awesome

opportunities to serve. I continue that

mentorship for you. As your incoming District

Governor for 2013-14 here are the first

Opportunities for YOU to Shine in Your

Community and Support Toastmasters

District 26

Toastmasters International is beginning a

redevelopment of the Educational programs.

Improving the utilization of technology is the

goal. This begins this coming year. District

26 is embracing these improvements. You

can & should be involved.

You can help YOUR club, YOUR area, YOUR

division and the members in District 26

living in Colorado, Wyoming and western

Nebraska by improving what we are doing

this 2013 -14 year.

A few of the areas that YOUR talents are

wanted include:

SUN MON TUE WED THU FRI SAT

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

30

June 2013

NEWS & NOTES Opportunities for 2013–14

Celebrating 10 years or

more in June

Rocky Mountain Toastmasters Club #739—64

Downtowners Toastmasters Club #3801—49

Gates to Excellence Toastmasters #3413—46

BodyShops Club #821—33

Laramie Morning Club #5563—29

High Plains Club #6633—26

Vocal Locals Club #8048—13

Excelsior Club #3247—13

Thunderbolt Orators Club #2242—13

Talking Ideas Toastmasters Club #9375—12

Flatirons View Toastmasters #9407—12

Seamasters Toastmasters Club #7818—12

High Noon Club #1518—12

Please see the D26 website for a complete list.

Social media Committee

Speakers Bureau Committee

Club Coaching Committee

Special Speaker Events Committee,

supporting events through the Lt. Gov.

of Education & Training

Web Team Committee

Conferences Committee

Newsletter Committee

Youth Leadership Committee

NEW Communications Coordinator

utilizing “Constant Contact”

Some Areas need a Committee Chair and

some need numerous areas of input and

support. Many of these areas can be

incorporated into High Performance

Leadership Projects too!

Life is a Participatory Sport.

I Invite You on to the Dance

floor and enjoy the music.

Cheers

Tom Hobbs, The Man In the Hat

District Governor Elect

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TRAVEL BEYOND ... VISIT 3 OTHER CLUBS Linda Rhea, DTM Lt. Governor Marketing

“… you could write, deliver and record your

own eulogy” (see who said this below)

Here are a few highlights of Toastmasters

from Members of District 26

In time, I joined the executive committee.

When I became treasurer, I was glad that the

previous treasurer had kept the books in

order. Having that role took a small amount

of time every month, but being treasurer

improved my public speaking. I met every

new member of the group, I got to know the

other members and periodically I met with

the other officers. Just getting to know people

well enough that their names might come to

me more easily increased my comfort during

table topics and helpers’ reports. From time

to time I spoke to the group about our

finances; that seemed easy enough since I

had the information. Being on the executive

committee brought the realization of what a

friendly and supportive environment we have

with Toastmasters. That realization has stuck

with me.

Joe Delwiche, ATMS over 20 years

with Toastmasters

My entire 25 years in Toastmasters have

been one long Best Moment. Toastmasters is

the single best organization I have ever been

involved in. For me, Toastmasters are the

most positive, helpful, intelligent and

interesting group of people I have ever been

around.

It has been said that you are known by the

company you keep. Toastmasters are the

company I want to keep.

My biggest moments in Toastmasters were

being able to compete in the International

Speech Contest at the District Level three

times and was awarded second place in

2005.

Dennis Leek CTM over 25 years

with Toastmasters

My favorite memories, for sure, are working

with other members and aspiring speakers.

Some have been English-as-a-second-

language members. It has been fully

rewarding helping others find that everyone

has speaking talents.

Carol Pace DTM over 25 years with

Toastmasters

Another advantage of being an experienced

toastmaster you could write, deliver and

record your own eulogy, it then could be

played back during you funeral. No need to

hire someone to make you sound good to

your friends and family. .

My greatest memory in Toastmasters is after

the first meeting where I did not take the

Lemon Award home (for Ahs). It seems like

that took about two years and I still struggle

with that problem.

Over the last 30 years I have traveled to all

50 States and over 60 countries many more

than a dozen times. I have also attended

Toastmasters meeting on my travels to

different countries.

You may not see me in the international

speech contest or as district governor but I

will continue to be a member of Toastmasters

for the goal of improving my speaking skills.

John Googins ATM, CL over 32

years with Toastmasters

WITH OVER 20 YEARS IN TOASTMASTERS I REMEMBER … Tom Hobbs, DTM Lt. Governor Education & Training

They all look forward to a great year of

service and appreciate your vote and support

throughout the coming year.

The Conference culminated with the selection

of District 26’s representative in the

International Speech Contest: Christina

Andruzak. 2nd place went to Gina Williams,

and 3rd place went to Mike Hand.

No conference could happen without the

wonderful volunteers: Paula Cowen, Contests

Coordinator; Stacey Williams, Contests Chair;

Kathy Schneebeck-Dulnoan, Contest Guru;

Deborah Frauenfelder and Shari

Quackenbush, Registration Co-Chairs; Linda

Rhea, Contest Chair; Larry Scantland, Silent

Auction Chair, Maura Thompson; Hospitality

and First Timers Chair; and Tom Hobbs, Lt

Governor Education and Training.

Craig Valentine, 2000 World Champion of

Public Speaking keynotes the Fall Conference

November 8 and 9, 2013 at the Double Tree

by Hilton Hotel Denver Tech Center at 7801

East Orchard Road, Greenwood Village, CO

80111. Contests will be Evaluations and Tall

Tales. Look for Tall Tales information at

Leadership Institutes and Trainings.

Contact Lieutenant Governor Education and

Training 2013-2014 Linda Rhea at

LGET1314@d26leaders.org if you want to

serve on a committee for conference.

(Continued from page 1)

SPRING CONFERENCE WRAPUP (CONT.)

Table Topics Contest 2013

Page 4 Volume 40, Issue 12

District 26 Members…..Thank you for giving

me the opportunity to serve you!! I want to

share some of the lessons I learned during

my journey this year.

Delegating is a powerful leadership tool. I’ve

always been the kind of person who will not

hesitate to do it all; volunteering to do

whatever it takes to get the ‘mission’

accomplished. I learned to delegate

responsibilities to others because it’s

impossible to do everything alone. This was

exemplified during my travels to overseas

locations when I had limited communication

with the district leadership team. I had to

delegate many responsibilities to them during

those times and found it easy upon my return

to let them continue. I hadn’t realized how

much I had delegated to them until I found

myself unaware of events were going on in

the district. I learned that to delegate

effectively I needed to stay aware of what

was happening and avoid the easy way out of

letting others handle everything for me.

Technology can be helpful. I’ve never been

technologically savvy and it took me a long

time to learn the capabilities available. For

my day job, I use technology regularly by

using e-mail, conference calls, e-calendars to

set up meetings and the list goes on.

However, I learned from experience with e-

mailing, there is no guarantee my messages

will be received, read and responded to. The

addition of a suspense date or request for

immediate action for my day job would work;

but it doesn’t necessarily have the same

effect for all recipients. I learned if I wanted

to get a response from a particular person, it

was best to follow-up with a phone call/

message. In some cases, one e-mail or phone

message may not be enough. I continue to

learn how to use technology to my advantage

and learn new features on my Smart Phone;

latest application--voice recording.

Family will always be a priority. I’ve always

taken my role as ‘Mom’ very seriously. I found

more challenges than I ever imagined. I’m the

type of person who will internalize events

around me to the point of transferring others

feelings. It is not unusual for me to see

someone full of emotions and then for me to

begin having the same feelings to move me

to tears (demonstrated during the Springs

Conference first Keynote address). I learned

this was not a crutch, but a way for me to get

closer to others. Some may see this as a

weakness, but I consider it a strength. I have

learned being tough and demanding doesn’t

provide the outcome I may want. I learned it’s

best to lead with humility and integrity; using

tough love when needed for better results.

I consider each member of District 26 part of

my extended family. We may not always get

along all the time, but we are family and I will

always be here for you. I wish you all the best

in your journey through Toastmasters;

“Where Leaders Are Made”…………to Always

Travel Beyond!!!

‘ALWAYS TRAVEL BEYOND …’ Bea Garcia Macliz, DTM District 26 Governor 2012-2013

LGET THANK YOU Linda Rhea, DTM Lt. Governor Education & Training Elect

Thank you for electing me as Lieutenant

Governor Education & Training for the 2013-

2014 Toastmasters year. I am honored, and I

look forward to serving you in this capacity. It

has been a pleasure to be of service in the

past as Club Coach Co-Chair and Lieutenant

Governor Marketing. The best part of this

service is getting to know you and hear your

ideas for the District and your success

stories.

Members continue to be the Heart of

Toastmasters! Our pulse remains strong

thanks to our history of great leadership. To

keep the heart beating strongly there needs

to be an exchange – in our case – of

information. I love to hear what has worked

for you and what you think needs to be

better. I will ask you in person and online and

hope you share your ideas with me when you

see me at events or by giving me a call or

sending an email to

lget1314@d26leaders.org.

Help us all keep our heartbeat strong! You

are what make this a great district. Let’s

continue to THRIVE!

Unedited photos of the conference

are available for download online at

https://www.dropbox.com/sh/

ydncsm6wzun785g/kI00UQAfxk.

Click on 0519mix.

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EXTRA TOASTMASTER BENEFITS! Linda Rhea, DTM Lt. Governor Education & Training Elect

Did you know there is a world of opportunity

awaiting you? YOU are wanted, welcome and

encouraged to share time with fellow

Toastmasters at various activities designed to

expand your Toastmaster experience.

Toastmaster Leadership Institutes (TLI)

TLIs offer club Officer training in several

locations around District 26. When officers

are trained, your club enjoys an enhanced

value to members. When 4 officers are

trained, you gain credit toward the

Distinguished Club Award. MEMBERS and

officers are welcome at every Toastmaster

Leadership Institute. Dates are on the District

Calendar at d26toastmasers.org.

Conferences

Semi-annual Conferences offer a longer,

social conference Toastmaster atmosphere

including World Champion Keynoters, local

Toastmasters sharing their wisdom, District

Contest Finals, Book Store and social time.

This is a great way to find new ways that

Toastmasters can meet your needs:

Community Building, Leadership

opportunities as a volunteer and presenter,

acclaimed education. The next conference is

November 8 & 9, 2013 featuring Craig

Valentine, 2000 World Champion of Public

Speaking.

Contests

Contests are a unique experience for ALL

members. Toastmasters. You do not need to

be a contestant to get value from contests.

Members love the new ideas that come when

observing contest speeches in your Area,

Division and District contests. You can also

participate by helping at the contest. And the

munchies are good too!

Contact me at LGET1314@d26leaders.org

and let us know how you want to engage in

the Toastmaster World outside your club. We

look forward to welcoming you!

"Toastmasters from around the district helped VFW Post #1 commemorate Memorial Day at Fairmont Cemetery Monday May 27. Pictured smothering

Sharon Frickey are VFW Post members Alan Swartz, Norm Frickey and Brenda Smull. Also present but not pictured were Connie Akins, Joy Davidson and

Chuck Macintyre" Photo Courteous of Steve Smull, © Steve Smull Photography

Norm Frickey, DTM Immediate Past District Governor, Area F6 Governor, Toastmasters District 26

Page 6 Volume 40, Issue 12

THE ART OF GIVING FEEDBACK Herb Dreo, ACB, CL Columbine Communicators

Taking your feedback skills to the next level by resolving difficult situations You may have experienced this in your club. Your new VP Membership is not getting the job done. Guests are not getting the proper attention. Even existing members are not being well served. New member inductions are not timely, for example. There is grumbling about having put the wrong person in the position. What should be done about this? Unfortunately, it is not uncommon that we just let things slide or hope other officers pick up the slack while the whole club begins to suffer. The president knows of the situation of course, but is very uncomfortable with any situation that could lead to conflict. A “talk” with the VP of Membership is vague and ineffective, and nothing changes.

To create a more successful conversation,

keep the following two goals in mind that

are equally important:

Goal 1: Resolve the issue immediately, as inaction can become detrimental to the club.

Goal 2: Preserve and strengthen the relationship among the officers and club members. Try to ensure that this does not turn into a failure experience for this new officer.

The following tools will help you in achieving those goals.

1. The right mental attitude. This means accepting that what the other person wants must be as important to you as what you want. Further, you must be willing to work as hard to assure that the other person gets what s/he wants as you are working to get what you want. This attitude must be readily visible in your behaviors. This attitude is crucial. It demonstrates that both sides of the issue will receive a full hearing and more importantly, that both sides are validated. It helps the other person feel “heard.” This allows for movement towards resolution. If a person is not heard, s/he is likely to resist or at least not be a full partner in coming to a resolution.

2. Describe the issue clearly without raising defensiveness. For instance, with the statement “Guests are not getting the proper attention” the root issue to be addressed might be that guests are not receiving “Guest Packets” when they arrive at their first meeting or guests are not being mailed thank you notes immediately after

attending the first meeting. People tend not to argue with observable facts. If, however, you start the feedback process with a comment such as “You are not getting the job done,” it is like throwing gas on a fire. Therefore, always be aware that feedback is defined as information about a person’s performance with the purpose of maintaining or improving future performance. Good feedback has these characteristics:

Kind

Specific

Behavioral

Directive (meaning it points out the way to improvement

Meets the purpose as given in the definition

3. Here is how you give feedback using the formula below:

a. Define - Define the situation or behavior.

b. Effect – Explain the effect the behavior is having on the club.

c. State – State the desired outcome.

d. Outcome – What is the positive outcome if the situation is changed?

EXAMPLE:

1. “Mary, I’ve noticed that new members are not being added to our website.”

2. “As a result newer members are not getting the information about upcoming meetings.

3. “It’s important that we add new members to the list as soon as they join.”

4. “This will keep information flowing smoothly, avoid confusion, and prevent us from having to make additional phone calls or e-mails.

Then say “WHAT DO YOU THINK?” (IMPORTANT!) The formula is your statement about the situation. Now it is time to hear what the person has to say about it. For this approach to work, you need his/her involvement and engagement. The input you receive becomes valuable information for a solution. Many people are fearful at the prospect of handling a situation like this since it feels like conflict. Here are three tips that will help overcome this fear.

Check your motive. Be sure that your motive is to be helpful and kind, to be true to the characteristics of feedback.

Assume innocence and good will. You only know part of the story. It is

possible that there is a reasonable explanation for what is occurring.

Treat it like a puzzle that intrigues you, and that you are curious about, vs. seeing the other person as a problem to be solved. It is important to not guess about motives.

There may be times when feedback is directed at you. For instance, imagine that a club member approaches you and says, “You were not very helpful at our last meeting.” What are you to do with that? Here is how to handle it.

1. Ask them to describe the situation. Ask questions such as:

“Please, give me an example of what you mean.”

“What exactly did you want me to do?”

2. Ask about the effect or impact of what occurred. Note that this is the feedback formula in reverse.

3. Once it is very clear what the other person means, you have a choice. If you think the criticism is fair and just, you say, “Thank you, this is not easy to hear, but you are right and I will work to be more helpful.”

4. If you think the criticism is not fair or rational, it is best to not reject it immediately because you want to be seen as approachable and open. Instead you say “Thank you; I will give what you have said some thought.”

If the situation described here is handled well, the problem will be solved without straining relationships — all this while the club’s procedures are being reinforced. Last but not least, you will enjoy the benefit of adding feedback skills to your Toastmaster repertoire!

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District 26 Dialogue Page 7

Page 8 Volume 40, Issue 12

SHARE YOUR STORY M. Sharon Frickey

Championship speakers like Jim Key,

presenter at the recent D 26 spring

conference are known for their world

championship speeches. A napkin in the

hand of this championship speaker has

become his impromptu brand for asking “how

can I best serve you?” Branding is a big deal

now. Personal brands are hot. Having a

“signature story” that becomes the personal

brand of a speaker is usually from a real

event in the speaker’s life that is crafted to

resonate with the rest of us—the listeners.

I struggled as I tried to find a “signature

story.” I’ve asked myself, and maybe you

have also asked, “What story of mine fits that

bill?” Can my story or your story resonate with

a listener?

You bet. There are universals that connect

humanity. The oldest form of communication

is as simple as sharing an authentic story. We

connect with our authenticity—that’s when

you or I show up and share the story as the

persons we are, from our core values, no

matter what the occasion.

An authentic story resonates with its own

truth. Listeners will take away what they are

meant to take away from the experience. We

know —

stories create the world,

stories start the healing process,

stories seed our future,

and there is a story only you can share

holding its breath, waiting to come to life so

someone else, who needs to, can hear it.

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Page 10 Volume 40, Issue 12

Distr ict 26 Dia logue Page 11

A B O U T T O A S T M A S T E R S D I S T R I C T 2 6 , R E G I O N 1

Our Mission

We strive to create a bond

among all the clubs of the

district by sharing our

experiences, resources, and

knowledge through an

interactive media.

Our goal is to make every

Toastmaster feel empowered,

appreciated and connected.

Please send your questions, tips, com-

ments, and articles to the editor, gordon-

savage@msn.com, by the 15th of each

month in order to appear in the next

issue. Visit the web site for submission

guidelines. All articles are subject to

editing to fit allotted space and submis-

sion does not guarantee publication.

District 26 Dialogue © 2013 All rights reserved.

Publisher / Governor

Bea Garcia Macliz, DTM

Home: 719-510-8905

Cell: 719-471-0068

Email: dg1213@d26leaders.org

Editor

Gordon S. Savage, DTM

36923 Forest Trail

Elizabeth, CO 80107-8126

Phone: 303-646-0547

E-mail: gordonsavage@msn.com

Public Relations Officer (PRO)

Luc Moens, ACB

Phone: 303-980-5332

E-mail: pro1213@d26leaders.org

Title & Design

Carol A. Harris, ACB

E-mail: thewriteniche@aol.com

WHERE LEADERS ARE MADE

MU S IN G S FROM TH E E D I TOR G o r d o n S . S a v a g e , D T M

District 26 includes Colorado, the Eastern Slope of Wyoming, and the Nebraska panhandle. It was formed

in 1948, with Gordon Merrick serving as its first district governor.

Four past District 26 governors have risen to the international level:

Don Paape was international director, 1966 - 68 and international president 1972 -73. It was during his

term that women were first admitted to Toastmasters International. Watt Pye was district governor from

1969-70 and international director from 1970 -72; Dorothy Chapman served as district governor, 1989-90

and international director from 1990-92; and Beth Boaz was D26 governor from 1995-96 and internation-

al director, 1997-99. Marilyn Boland served as the first female District 26 governor in 1975 -76.

In 2000, Ed Tate, a member of Cherry Creek Toastmasters, won the World Championship of Public Speak-

ing. Ed is now the principal of a professional development firm that provides keynote and endnote presen-

tations, workshops, and other training.

In 2007, Rory Vaden, also a member of Cherry Creek Toastmasters, was the first runner-up in the World

Championship of Public Speaking. He has since co-founded a multi-million dollar public training company

and been featured on Oprah Radio with Dr. Oz and in SUCCESS™ Magazine.

Byron Embry of Pikes Peak Toastmasters was a major league baseball pitcher before he became a finalist

in the World Championship of Public Speaking in 2009. He later founded Closing Remarks and has be-

come a keynote speaker and author. Ian J. Humphrey of Simply Speaking was in Toastmasters little more

than a year when he progressed to the final round of the World Championship of Public Speaking in 2010.

Ian is now an inspirational speaker who reaches out to youth at risk. ▪

VISIT US at

d26Toastmasters.org/WP/

The Results are in

Another district conference is

in the books. We’ve elected a

new leadership team,

reorganized our areas, and

selected our best speaker and

best table topics presenter.

For those of you who weren’t

there, know that you missed

an outstanding opportunity.

We laughed, we learned, and

we got to know our fellow

Toastmasters from around the

district.

The educational sessions were

on the mark, delivering

information that is hard to find

anywhere else. Our special

speaker, Jim Key, enthralled

us with two keynote addresses

and a valuable education

session. He included his

extraordinarily moving, winning

International contest speech.

The contests were as much

learning situations as

competitions because they

showcased the best of the

best. The table topics

contestants did an terrific job

addressing an esoteric topic.

The International Speech

contestants were entertaining,

moving, and inspiring.

The business meeting took

care of things that had to be

done to prepare us for the next

Toastmasters year.

What were you doing that

weekend? You probably didn’t

have half the fun that the

conference participants did.

Our next conference will be in

November, and it too promises

to be great. We have another

top notch speaker lined up to

get us charged up and ready

to go. We’ll have powerful

educational sessions and two

contests. And most of all, we’ll

have fellow Toastmasters to

get to know and exchange

ideas with.

Will you be competing? Will

you be presenting? Will you be

learning? Whatever you come

for you’ll be having fun. Start

planning now to be there.