july 8, 2020 | electrification live webinar ... - abb group

—JULY 8, 2020 | ELECTRIFICATION LIVE WEBINAR

Electric vehicle charging solutionsSafety and connected servicesMartua Hutagaol, Product Marketing Specialist, Electrification, Indonesia

—

Agenda for today:

Safety Aspects related to EV charging

Connection to back office & payment system

Digital integration

Connected to service platform

Total duration : 1 hour

This is part two of a series three webinars on e-mobility

Electric Vehicle : Safety and connection service

July 9, 2020 Slide 2

Webinar: July 8, 2020 | 10.00 – 11.00 WIB

Martua Hutagaol

Product Marketing Specialist

Power Protection

—


ABB EV chargingMission statement – EV Infrastructure team

We offer AC and DC charging solutions for Electric Vehicles…

…from 3-600kW…

..with cloud connectivity..

…based on standards…

…using ABB technology…

…in all countries...

Present in

60+ countries

and ABB manufacturing.

Epyon, Founded in 2005

—Public and commercial car charging – Use cases


Charging service should match charging application and demand

Public and commercial EV Charging

AC destination

3-22 kW

4-16 hours

– Office, workplace

– Home

– Multi family housing

– Hotel and hospitality

– Overnight fleet

– Supplement at DC charging sites for PHEVs

DC destination

20-25 kW

1-3 hours

– Office, workplace

– Hotel and hospitality

– Parking structures

– Dealerships

– Urban fleets

– Public or private campus

– Sensitive grid applications

DC Fast

50 kW

20-90 min

– Retail, grocery, mall, big box, restaurant

– High turnover parking

– Convenience fueling stations

– Highway truck stops and travel plazas

– OEM R&D

DC High Power

150 to 350 kW+

10-20 min

– Highway corridor travel

– Metro ‘charge and go’

– Highway rest stops

– Petrol station area’s

– City ring service stations

– OEM R&D

—Public and commercial car charging – Use cases


Charging service should match charging application and demand

Public and commercial EV Charging

AC destination

3-22 kW

4-16 hours

DC destination

20-25 kW

1-3 hours

DC Fast

50 kW

20-90 min

DC High Power

150 to 350 kW+

10-20 min

—General OverviewTechnical DataSafety Aspects related to EV charging

—General overview Terra 54 CJG


User operated components

A Touchscreen displayB Payment terminalC Emergency buttonD RFID readerE AC charging connector and connector holderF CHAdeMO charging connector and connector holderG CCS charging connector and connector holder

C

E

A

G

B

D

F

—

A. Front door (with connector holder only)

B. Right door, DC charging side CHAdeMo only

C. Left door, AC/DC charging side

Overview Terra 54 CJG


Cabinet with open doors

AB

C

—

RCBO control group

DC power modules RCD group

Main switch (mains isolator)

Overview T54


Component view open front door

A

B

C

—Overview T54


Component view open side door, AC side

Power module circuit breakers (5x)

24 V power supply

AC relay

Overvoltage protection

Mains isolator, cable connection

D

E

F

G

H

Cable incoming

—Overview T54


Component view open side door, DC side

AC relay

MCB, 32 A or 63 A

AC charging Type B RCD

I

J

K

—Safety Auxiliary


Auxiliary power Safety circuit

IMI Interlock - RCDRemote resettable with servo motor

RCD + 3phase Circuit breaker

Combined1 phase RCBO

Magnetic door sensorsTop door left, front, right (in series)Bottom front door

Emergency button

2 circuits

Always connection to N and PE

—

Communication ProtocolOperation of charger

—


Standard connector

—


General Standards/Description – Functions of the fast charging station

—Charging sequence AC and Combo Protocol Communication


Related system activities are specified in a detailed but highly compressed manner in IEC 61851-23,

Annex CCPP – Proximity Pilot

– Resistor in connector and car

CP - Control Pilot

Low level Communication

– PWM – Pulse Width Modulation

• Controlled by charger

– Amplitude controlled by car (Status change: A,B,C, etc.)

– SLAC

• Unique channel, set-up Ethernet-like communication for high level

High level communication

– PLC – Power Line Communication (Devolo module)

– Authorization

– Current request

—Charging sequence DC


Related system activities are specified in a detailed but highly compressed manner in IEC 61851-23, Annex CC.

—Connection to back office & payment system

—Digital integration of a conventional EV charger


Limitations of the model

A setup purely based on direct OCPP integration leads to higher investments & higher operational cost. It also limits the remote service possibilities for the service team of the operator and ABB – leading to lower uptime.

Operator back-office, B2C applications

Standard protocol (OCPP)

Operator managed connectivity

Customer needs dedicated operation to monitor & manage the connectivity

24/7 with limited economies of scale (SIM cost, …)

Limited possibilities for remote diagnostics & configuration due to

limitations in the protocol leading to more on-site delegations

Expensive back office platform as it must cover all B2C use cases (payment, user management...) and be fully scalable to connect large network and cover all features for asset monitoring & service

Unclear responsibility in case of connectivity issues – HW supplier (modem) or operator (GSM provider)?

—Digital integration of an ABB EV charger


Benefits

Combine benefits of EVCI platform with direct OCPP setup

In case of a multi-brand network with AC and DC chargers, apply one OCPP connectivity model for all chargers in the network

Details

Available on HPC, on Terra 54 and on AC, DC-Wallbox

Only for OCPP 1.6 and 2.0 (using JSON via websockets)

Both communication channels use the same internet connection (either SIM or Ethernet) to send data to the two different end points

The IT setup for dual-uplink is more complicated for the operator than in a “platform-to-platform” setup using the internet based OCPP API:

– Customer needs to ensure scalability of the IT platform (number of connected chargers)

– Customer must manage/ monitor the websocket and the M2M communication to ensure OCPP communication

– Customer must implement redundancy & failover mechanisms for live maintenance on own platform and gateway

Same commercial model as in cloud to cloud setup (Charger Connect plus OCPP API)

Dual Uplink Option – Combining direct OCPP with the benefits of the ABB EVCI platform

Operator back-office, B2C functionality

ABB EVCI platform

Direct OCPP

Extended protocol

Web toolscustomer

Web toolsABB service

—ABB Connected Platform


High level architecture

Platform enables customers and partners to integrate with the ABB chargers via web tools and APIs and to launch new/ innovate services

Worldwide availability of the Connected Services Platform ensuring stability, global scalability and advanced, innovative features for ABB customers & partners.

Best-in class Charging Stations for all charging protocols (CCS, Chademo, GB) and for all markets

ABB Connected Services Platform on Azure Cloud 4 redundant systems in 2 locations

Server 2Server 1 Server 3 Server 4

Helios for ABBService

Organization

Driver CareCharger Care

Web tool payment

OCPP ServerOperator

OtherApplications

POI API, …OCPP API,

Secure connectivity of chargersmonitored 24/7 by the Network

Operation Center (NOC)

—

– fff

Web tool – Driver care


Benefit

Main features

Understand network status and how it is used

Manage access without using OCPP

Improved EV driver satisfaction due to a fast & competent driver support

Monitoring status of network and on EV charger level

Gain insight by standard reports

Customer export of complete data sets

Access management

– PIN and RFID card management

Solutions & Cases

– Diagnosis and repair guidelines

– Escalate cases to ABB Service in tool

Notifications

Works for all products (past, now and future)

—Web tool – Driver care


Real time monitoring and configuration

Navigation and GPS position



Real time monitoring and statistics

How were charge sessions stopped on this charger? For all charge sessions since 2-6-2017



Real time monitoring, configuration and statistics



Statistics and Export to Excel



Access management via RFID card or PIN module

—Web tools – Driver care


Notifications, Solutions and Cases

—Web tool – Charger care


Advanced diagnosis



Advanced diagnosis/ Service pageCPI AC Example

No errors

All Box checks OK

Error found

Box check indicates CPI AC Error

Check Solutions tab for instructions

Check charger values for real time data



Advanced diagnosis/ Service pageCPI AC Example

Solution title following box checks reference

Troubleshooting guideline

Information from chargers values needed

Diagnostics

Root cause

Solution

Spare part needed



Advanced diagnosis/ Service page

Information from chargers values needed

CPI AC Example



Main features

Remote monitoring and advanced diagnostics features

– Charger network overview

– Status & statistics on charger level

– Real time insights on component level status, parameters and HW versions

Access to advanced settings and remote action

– Changing parameters and configurations

– Rebooting individual boards

Online spare part information (ordering via LSUs)

Access to solution library and technical documentation

Case management and automatic notifications

For Terra 54, Terra 24, Bus, Wallbox and HPC (not for T51/T52)

Benefit

Reduced time to repair → charger uptime

Efficient and optimized own service operation

Improved service level of network due to optimized charger support

Requirements Can only be operated by ABB certified service engineers

—

ABB provides the commands (like start/ stop charger) and information (like progress) for the App.

ABB does not build the App., nor provides RFID cards

Providing access to a charger


Via RFID cards and/or Mobile phone APPs

ABB ensures integration between charger and IT-systems

Authentication

—Payment solutions for ABB DC Fast chargers


Payment terminal

Main features

Payment via credit card, NFC (incl. Apple Pay or Google Pay, depending on availability per country)

Low operational and transactional costs

Field upgrade for any Terra HP, Terra 54HV, Terra 54, Terra 24

Payment upfront per charging session, or per use (kWh / time)

Automatic cancellation of payment in case of problems during first minutes of charging

Operator control via ABB Web modules

– Setting price per outlet

– Transaction overview (successful and canceled ones)

Default RFID functionality can be maintained

—Web tool – Payment


Need to know

Main features

Mandatory for managing the payment device

Managing the settings of the payment device (pricing, reconciliation,…)

Actual insight in the transactions related to charge sessions to support end customers

Access to receipts

Financial (day) statement required for accountant

—Payment solution (CCV)


Now available in Europe in:

Austria, Belgium, Czech Republic, Germany, Italy, Luxembourg, Netherlands, Norway, Sweden, Switzerland, and United Kingdom

Main features

– Payment via credit card and NFC (incl. Apple Pay or Google Pay, depending on availability per country)

– No PIN code entry

– Support of low value transactions

– Low operational and transactional cost

– Field upgrade for any Terra HP, Terra 54HV, Terra 54, Terra 24

– Default RFID functionality remains available

– Payment upfront per charging session, or per use (kWh / time)

Operator control via ABB “Web Solution Payment”

– Automatic cancellation in case of problems during first minutes of charging (time can be set)

– Price setting

– Transaction overview

Terra HPTerra 54HV, Terra54, Terra 24

—Payment solution (Nayax)


Now available in:

Andorra, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Greenland (Denmark), Guatemala, Hungary, Iceland, India, Ireland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Palestine, Panama, Poland, Portugal, Puerto Rico (USA), Romania, San Marino, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States of America

Main features

– Payment via credit card and NFC (incl. Apple Pay or Google Pay, depending on availability per country)

– No PIN code entry

– Support of low value transactions

– Low operational and transactional cost

– Field upgrade for any Terra HP, Terra 54HV, Terra 54, Terra 24

– Default RFID functionality remains available

– Payment upfront per charging session, or per use (kWh / time)

Operator control via ABB “Web Solution Payment”

– Automatic cancellation in case of problems during first minutes of charging (time can be set)

– Price setting

– Transaction overview

Terra HPTerra 54HV, Terra 54, Terra 24

—Payment solution (CCV)


Device must be certified by acquirer

EMV Chip

NFC Card

NFC Phone

Only for Germany

All countries (see previous list)

To transfer money

BankSchemeAcquirerDevice

—Payment solution (Nayax)


Payment via credit card and NFC (incl. Apple Pay or Google Pay, depending on availability per country

SchemeAcquirerAcquirerAcquirerDevice

Authorized company to handle financial

transactions

Swipe

Swipe

NFC Will be activated soon

NFC Will be activated soon

EMV Will be activated once EMV is active in US

Check availability of the solution outside of the USA with the ABB-EVCI

To transfer money

Bank

KWH/time

—Payment solutions for ABB DC Fast chargers


Payment model

Membership model (with authentication) Payment terminal

How it works EV Driver is registered as a member in the back-office of the operator.

The member can choose from various pricing and payment models

To start charging, the driver is authenticating himself via RFID/PIN/App.

The operator checks the member data, approves and allows charging process to start.

EV Driver is not registered as a member.

Payment upfront per charging session, or per use (kWh / time)

To start charging, the driver is required to swipe the credit card/ NFC device

The credit card of the driver is checked by the terminal and allows charging process to start.

Requirements OCPP integration (OCPP V1.6 via Dual Uplink)

Operators back office system must support membership management and billing process

Payment terminal and web module for payment

Commercial agreement between credit card acquirer and operator

Pros Flexibility to adapt business/ pricing model (e.g. flat rate, certain users charge for free, peak hours etc..)

Connect with other offerings

Operator can use membership model as a “lock-in effect” for the EV drivers

Anyone with a credit card can use the charger, user experience similar to getting petrol

No membership management and back-end payment system needed

Cons Client needs to register as member

Operator needs to setup the backend process including membershipmanagement, billing process

Operator cannot benefit from a “lock-in effect” for the EV drivers (no membership)

Price and servicing the HW on the charger

—Service & Support

—ABB Connected Services Platform


High level architecture

Platform enables customers and partners to integrate with the ABB chargers via web tools and APIs and to launch new/ innovate services

Worldwide availability of the Connected Services Platform ensuring stability, global scalability and advanced, innovative features for ABB customers & partners.

Best-in class Charging Stations for all charging protocols (CCS, Chademo, GB) and for all markets

ABB Connected Services Platform on Azure Cloud 4 redundant systems in 2 locations

Server 2Server 1 Server 3 Server 4

Helios for ABBService

Organization

Driver CareCharger Care

Web tool payment

OCPP ServerOperator

OtherApplications

POI API, …OCPP API,

Secure connectivity of chargersmonitored 24/7 by the Network

Operation Center NOC

—ABBs Connected services and service offering


A modular concept designed to adapt to customer needs

API

OCPP API

Web Tools

Driver Care

Charger care

Card Payment

Remote Services

Diagnostics

Trouble-shooting

Predefined SLA response time

On SiteServices

Preventive Maintenance

On-site troubleshooting

Repair

Spare Parts

Recommended spare part kits

Subscription for spare parts

On demandspare parts

Training

Diagnostic training

Field repair training

Charger Connect

GSM connectivity, visibility in ABB service tools, 24/7 network monitoring, SW and car interoperability updates

Warranty

Standard warranty

Extended warranty

Enabled by connectivity!

—EVI Global Service


Service concept

Global Technical Support network operation center

Local Service ABBOwner, Operator and

Service Partner

Global Technical Support

Develop solutions and offers based on experience from 8.500+ chargers serviced world wide

Support all escalated cases with ABB web Modules

Located in The Netherlands

Local Technical Support

Responsible for SLA

Support all charger related cases with ABB web Modules

Escalate cases to GTS

Tools: Helios

User and Charger Support

Support all driver and charger related cases with ABB web modules and APIs

Escalate cases to Local Service ABB

Tools: Driver Care, Charger Care, OCPP and APIs

—Network Operations Center (NOC)


Advantages of ABB Connected Services Platform

Reliable connectivity

24/7 monitoring of network status

Remote software updates

Compliance with communication standards/ OCPP

Proactively monitoring status of chargers

—

PT ABB Sakti Industri

26th floor, World Trade Center 3

Jl. Jend. Sudirman, Kav. 29-31,

Jakarta, 12920 – Indonesia

Attn. : Martua Hutagaol

E-mail : [email protected]

Tel. : +62 21 2929 0255

Mobile : +62 812 6600 5580

Contact information


july 8, 2020 | electrification live webinar ... - abb group

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